Water and Sewerage Connections Policy...Water and Sewerage Connections Policy Attachment A -...

Water and Sewerage Connections Policy

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DETAILS Council Admin

Effective from: February 2018

Contact officer: Executive Coordinator Development Services Next review date: February 2020 File reference: WSS1125/171/01 iSpot # This policy 39443793

Value Proposition 44760719

OBJECTIVES AND MEASURES Objectives • Protect the health and safety of the community by ensuring

appropriate water and sewerage connection standards and procedures.

• Ensure water, sewerage and recycled water services support city growth.

• Inform customers of the network Connection Areas. • Inform customers of the procedure for connecting to the water,

sewerage and recycled water network. • Inform customers of development requirements.

Performance Measures Number of customer complaints about policy and procedure

Risk assessment Medium

POLICY STATEMENT Connections, disconnections and modifications to the Council of City of Gold Coast’s (Council) water, sewerage and recycled water services are to be managed in accordance with relevant legislation, Council Water and Sewerage Network Services Plan (Netserv Plan) and the Water and Sewerage Connections Policy Procedure.

In accordance with the South-East Queensland Water (Distribution and Retail Restructuring) Act 2009 (the Act), the Water and Sewerage Connections Policy forms part of council’s Netserv Plan. Chapter 4B Section 99BO (1)(f) of the Act states that Council’s Connections Policy must contain certain information. This information is detailed in the Water and Sewerage Connections Policy Procedure.

SCOPE The Water and Sewerage Connections Policy applies to any business or person who intends to connect to, or disconnect from, Council water, sewerage and recycled water infrastructure. The specific issues and activities governed by this Policy and Procedure are: • the water, sewerage and recycled water connections area; • procedures for connecting to Council water, sewerage and recycled water networks from inside the

connection areas; • disconnection from the water, sewerage and recycled water networks; • connections outside the connections area; • temporary potable water connections; • modifications and extension requirements; • development requirements; and • metering and sub-metering requirements.

The Policy and Procedure address the water, recycled water and sewerage supply connection areas as well as new and existing connections outside the service area.

Water and Sewerage Connections Policy

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DEFINITIONS Council – Council of the City of Gold Coast Connection Areas – The area in which Council supports connection to its water, sewerage and recycled water networks

RELATED POLICIES AND DELEGATIONS Gold Coast City Plan - Land Development Guidelines (available on Council website)

LEGISLATION The South-East Queensland Water (Distribution and Retail Restructuring) Act 2009 Planning Act 2016 SEQ Water and Sewerage Design and Construction Code (www.seqcode.com.au)

SUPPORTING DOCUMENTS Attachment A - Procedure (iSpot #53572153) Council of the City of Gold Coast Water and Waste Customer Service Charter and Standards (available on the website)

RESPONSIBILITIES Sponsor Director, Water and Waste

Owner Manager, Customer Engagement

VERSION CONTROL Document Date Approved

Amendment

39443793 v8 28.02.18 #685345968 Minor corrections

39443793 v7 21.01.18 WW18.0125.005/ G18.0131.016 Major changes

39443793 v6 16.12.15 #52357200 Minor changes to effective and review dates

39443793 v5 01.12.15 CIW15.1119.007/G15.1201.009 Major changes

39443793 v4 16.09.14 EWT14.0904.006/G14.0916.012 Council approval

39443793 v3 13.11.13 Minor amendment

39443793 v2 29.01.13 Minor amendment

39443793 v1 29.01.13 Original version

Water and Sewerage Connections Policy Attachment A - Procedure

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Water and Sewerage Connections Policy Attachment A - Procedure February 2018



Table of Contents 1. What is the purpose of this procedure? ...................................................................................................... 5

1.1. Purpose ....................................................................................................................................... 5 1.2. Exclusions .................................................................................................................................. 5

2. How does this document fit in with Council Land Development Process? ............................................. 6 2.1. General ........................................................................................................................................ 6 2.2. Acronyms used throughout this procedure ......................................................................... 10 2.3. Definitions ................................................................................................................................ 11

3. Are there any areas where I am guaranteed to get a Water or Sewerage Connection? ....................... 18 3.1. General ...................................................................................................................................... 18 3.2. Connection Areas .................................................................................................................... 18 3.3. Future Connection Area .......................................................................................................... 20 3.4. Connections outside of Connection Areas .......................................................................... 20 3.5. Non-Standard Connections .................................................................................................... 21 3.6. Out of Sequence Development .............................................................................................. 21

4. Are temporary water and sewerage connections available? .................................................................. 23 4.1. General ...................................................................................................................................... 23 4.2. Drinking Water ......................................................................................................................... 23 4.3. Sewage and Septage ............................................................................................................... 23 4.4. Recycled Water ........................................................................................................................ 23

5. How do I get approval to connect, disconnect or interfere with Water and Waste Infrastructure? .... 24 5.1. General ...................................................................................................................................... 24 5.2. Disconnections ........................................................................................................................ 24 5.3. Water Supply ............................................................................................................................ 24 5.4. Sewerage .................................................................................................................................. 25

6. Working on Council’s water and sewerage infrastructure ...................................................................... 26 6.1. General ...................................................................................................................................... 26 6.2. Operational Works ................................................................................................................... 26 6.3. Non-Operational Works .......................................................................................................... 26 6.4. Operational Works and Non-Operational Works Process .................................................. 27 6.5. Applying to Work on Council’s Infrastructure Process ...................................................... 28 6.6. Connection Risk Category ...................................................................................................... 28 7.1. Pre-Start Meeting ..................................................................................................................... 31 7.2. Construction Requirements ................................................................................................... 31 7.3. Water and Sewerage Pre-Connection Inspections .............................................................. 34 7.4. Practical Completion Inspections .......................................................................................... 35 7.5. Post Connection Requirements ............................................................................................. 36

8. I am a Sub-division Developer, what planning and design work is required to get approval to construct water and sewerage Infrastructure .................................................................................................. 39

8.1. General ...................................................................................................................................... 39 8.2. Planning .................................................................................................................................... 39 8.3. Design ....................................................................................................................................... 39 8.4. Design Drawings ...................................................................................................................... 42 8.5. Construction............................................................................................................................. 44 8.6. Private Water and Sewerage Systems .................................................................................. 45

9. I am doing works which may impact on existing Water and Waste infrastructure, how do I get approval to work on or near that infrastructure? ............................................................................................. 47

9.1. General ...................................................................................................................................... 47



9.2. Approval for Changes to Existing Infrastructure ................................................................. 47 9.3. Assessment of building over and adjacent to Infrastructure ............................................. 48 9.4. Assessment of building over, under and next to infrastructure- Road reserve or

public property (off-lot) ........................................................................................................... 48 9.5. Assessment of building over, under and next to infrastructure- Road reserve or

public property (on-lot) ........................................................................................................... 48 9.6. Private Certification Process.................................................................................................. 49 9.7. Water and Waste Consent Process ....................................................................................... 50 9.8. Vehicle Crossovers ................................................................................................................. 51 9.9. Cost of Works .......................................................................................................................... 51 9.10. Damage to Network Infrastructure ........................................................................................ 51 9.11. Illegally built over or adjacent to infrastructure ................................................................... 52

10. What are the risks and hazards associated with working on or near Water and Waste water and sewerage infrastructure? .................................................................................................................................... 53

10.1. Protection of Public Health ..................................................................................................... 53 10.2. Protection of the Environment ............................................................................................... 53 10.3. Work place Health and Safety ................................................................................................ 54 10.4. Accreditation Scheme for Consultants and Contractors .................................................... 55 10.5. Unsatisfactory Contractors .................................................................................................... 55 10.6. Roles and Responsibilities ..................................................................................................... 55

11. What are the fees and charges associated with extensions, connections, or changes to Water and Waste infrastructure? .................................................................................................................................. 58

11.1. General ...................................................................................................................................... 58 11.2. Fees and Payment ................................................................................................................... 58 11.3. Additional Fees ........................................................................................................................ 58

Appendix A – Connection Area Maps ................................................................................................................ 59 Figure 1.1– Map of EXISTING Connection Areas – Water ............................................................. 59 Figure 1.2 – Map of FUTURE Connection Areas – Water .............................................................. 60 Figure 1.3 – Map of EXISTING Connection Areas – Sewerage ..................................................... 61 Figure 1.4 – Map of FUTURE Connection Areas – Sewerage ....................................................... 62 Figure 1.5 – Map of EXISTING Connection Areas – Recycled Water ........................................... 63

Appendix B – Application to Work on Council's Infrastructure Process Approval Supporting Documentation and Information ........................................................................................................................ 64

Water and Waste Inductions ............................................................................................................ 64 Approved Design Drawings ............................................................................................................. 64 Safe Work Method Statements (SWMS) .......................................................................................... 65 Construction Methodology ............................................................................................................... 65 Traffic Guidance Scheme and Permits ........................................................................................... 65 G:Link (Light Rail) Authorisation ..................................................................................................... 66 Permission to work on Private Property ......................................................................................... 66 Pipe Laying Certification .................................................................................................................. 67 Water Meters to be installed by Licenced Plumbers ..................................................................... 67 Working in Confined Spaces ............................................................................................................ 67 On Asbestos Cement (AC) Mains .................................................................................................... 68 Polyethylene (PE) Pipe Work ........................................................................................................... 68 Under Pressure Tapped (UPT) Connections .................................................................................. 68 Fire Ants ............................................................................................................................................. 69

Appendix C – Properties supplied with non-standard water connections. ................................................... 70



Appendix D – Technical Standards for the Assessment of Structures/Works Over and Adjacent to Council's Water and Sewerage Infrastructure ................................................................................................. 72

Introduction ........................................................................................................................................ 72 Definitions .......................................................................................................................................... 73 Abbreviations ..................................................................................................................................... 74 Assessment for Pressure mains on Private Properties (not roads under different

circumstances .......................................................................................................................... 74 Assessment for Sewers on Private Properties (not roads) under different circumstances ..... 80 Assessment for Construction Works in Public Roads ................................................................. 89 Drawings ............................................................................................................................................. 92 Standard conditions of consent for approval .............................................................................. 104



1. What is the purpose of this procedure? 1.1. Purpose

The purpose of the Water and Sewerage Connections Policy Procedure is to outline the Council of the City of Gold Coast (Council) administrative, procedural and technical requirements for extensions, connections (including metering), disconnections and interference with Council’s water and sewerage infrastructure.

This Procedure applies to any Person Conducting a Business or Undertaking (PCBU) who intends to connect to, disconnect from, or otherwise interfere with Council’s water and sewerage infrastructure. Council’s water and sewerage infrastructure includes:

• drinking water (i.e. potable water) reticulation

• non-drinking water (i.e. recycled water) reticulation, and

• sewerage (including vacuum, gravity and pressure reticulation).

This procedure applies to the following scenarios:

• Connection to Council infrastructure including but not limited to:

− permanent connection of a new property service (dwelling, building, park or enterprise) or

− temporary connection of a property service or

− temporary diversions eg. during pump station modifications or

− connection to or an extension/relocation of, trunk or reticulation pipes to existing infrastructure.

• Disconnection from Council’s infrastructure including but not limited to:

− permanent disconnection of an existing property service or

− temporary disconnection of an existing property service or

− disconnection of trunk or reticulation pipes from existing infrastructure.

• Interference that may impact any aspect of Council infrastructure including (but not limited to):

− relocation or modification of existing infrastructure (e.g. pipes, valves or fittings), to accommodate construction of a new building, stormwater drainage, driveway, footpath, cycleway, roadway, utility service, change to ground levels

− building over or adjacent to water and sewerage infrastructure (for circumstances other than those accommodated in the Queensland Development Code (QDC) 1.4 – Building over or near relevant asset)

− anything that may/may not require a change in the size or location of drinking water and sewerage property service connections (including demolition of an existing dwelling and construction of new dwelling in its place) and

− any other construction works that may interfere or cause disturbance to existing infrastructure (e.g. construction of piled foundations within proximity to existing infrastructure).

1.2. Exclusions Council drinking water and sewerage infrastructure does not include stormwater or drainage infrastructure, nor does it include on-lot plumbing and/or drainage works (with the exception of sub-metering). Information related to building or planning works involving plumbing and drainage, is available via the Plumbing and Drainage section on Council’s website for relevant information.



2. How does this document fit in with Council Land Development Process?

2.1. General All developments require approval from Council. Council’s Water and Waste Directorate (WW) acts as an internal referral agency for Council under the State Planning Act or relevant planning legislation.

Water and Waste is able to act as an assessment manager within the Utility Model under the South East Queensland Water (Distribution and Retail Restructuring) Act 2009.

This procedure does not over-ride Laws, By-Laws, Regulations, Policy or other Codes of Practice with specific water supply or sanitary drainage requirements, nor does it take precedence over specific requirements or conditions that have been set-out within an agreed Development Permit (DP) or Infrastructure Agreement (IA) for a development. The hierarchy of document precedence is outlined below:

• Legislation

• Development Approvals (DA) (including design approvals)

• South East Queensland Water and Sewerage Design and Construction Code

• Water and Sewerage Connections Policy, and Water and Sewerage Connections Policy Procedure

• Council Land Development Guidelines.

The relationship between relevant legislation, technical specifications, Council's strategy, policy, requirements and administrative procedures is illustrated schematically in Figure 2.1.



Figure 2.1 – Document Framework



What are the basic rules and information for working on or near Council’s water and sewerage network infrastructure?

The following are the basic rules associated with water and sewerage infrastructure extensions, connections, disconnections and changes:

i) Council is required to have a Connections Procedure (this document) which specifies Water and Waste criteria for providing connection, with or without conditions, to its water or sewerage service (South East Queensland Water (Distribution and Retail Restructuring) Act 2009, Chapter 4B Section 99BO(1)(f)).

ii) It is an offence for any person to connect or disconnect from Water and Waste infrastructure without approval (Water Supply (Safety and Reliability) Act 2008, Part 7, Section 191).

iii) It is an offence for any person to interfere with Water and Waste infrastructure without the necessary written consent (Water Supply (Safety and Reliability) Act 2008 Part 7, Section 192).

iv) Water and Waste operates under an approved Drinking Water Quality Management Plan which is a requirement under the Water Supply (Safety & Reliability) Act 2008. The Water and Waste Drinking Water Quality Management Plan stipulates how water quality is managed and hazards are controlled. The Water and Waste Drinking Water Distribution System Hazard and Critical Control Point Plan provides a structured risk management and quality assurance system in order to minimise risks to its water quality and the safety of its infrastructure.

v) All works shall conform to the South East Queensland Water Supply and Sewerage Design and Construction Code specifies the technical requirements for the planning, design and construction of water and sewerage infrastructure within South East Queensland (SEQ) including the Gold Coast (South East Queensland Water (Distribution and Retail Restructuring) Act 2009, Chapter 4A).

vi) It is an offence to discharge prohibited substances (surface water, water from an ornamental pond, a swimming pool or the filtration system of a swimming pool) into the sewerage system via the on-lot sanitary drains (Water Supply (Safety and Reliability) Act 2008, Part7, Section 193)

vii) If works are to be constructed adjacent to or within 5 metres of a large diameter (>225mm) sewer or within 2 metres of any other asset (or if piles are to be driven within 10 metres of any asset) approval must be sought from Water and Waste prior to the commencement of any works (Water Supply (Safety and Reliability) Act 2008 Part 7, Section 192, South East Queensland Water Distribution (Retail and Restructuring) Act 2009, Part3, Section 53BU).

viii) Generally, only one connection for water and sewerage is allowed per property/lot. Additional connections may be considered on a case by case basis. Where multiple water connections have been approved by Water and Waste and there is the possibility of cross flow occurring, Water and Waste shall require the installation of backflow prevention valves on each connection.

ix) Drinking water property service connections for single residential dwelling and single small individual commercial/industrial premises (buildings) are not permitted to connect directly to Council's trunk water infrastructure (generally defined as pipes equal to or greater than 300mm diameter).

x) Sewer property service connections for single residential dwellings and single small individual commercial/industrial premises (buildings) may be permitted to connect directly to Council's trunk sewerage infrastructure (generally defined as pipes having an internal diameter greater than 300mm) at a maintenance hole subject to application and approval from Water and Waste.

xi) Council may impose a condition requiring the payment of additional trunk infrastructure costs if the development is inconsistent with the assumptions about the type, location or timing of future development stated in the priority infrastructure plan (Planning Act 2016, Chapter 8, Division 7, 650).

xii) All Contractors working on Council water or sewerage infrastructure shall conform with all current Work Health and Safety legislation, Codes of Practice, Australian Standards, etc.

xiii) Any person required to work on Council water and/or sewerage infrastructure must complete the necessary WW Inductions prior to undertaking the work.



xiv) All construction works within a road reserve will require a Traffic Guidance Scheme and road closure permit. Under section 96 of the Transport Operations (Road Use Management) Act 1995, only the Queensland Police Service (QPS) has the authority to order the closure of any road temporarily. The QPS will only issue a permit if the Local Government authority has agreed to the proposal by issuing a letter of no objection.

xv) Where Contractors are required to work near the Gold Coast Light Rail Network (also known as G:link), the Contractor must determine if their work requires authorisation from the controlling Authority prior to applying to work on the Council’s infrastructure. The Contractor shall conform to any requirements stipulated by the controlling Authority during the works.

xvi) Where Contractors are required to work within land controlled by Queensland Rail, the Contractor must seek authorisation prior to applying to work on the Council’s infrastructure. The Contractor shall conform to any requirements stipulated by Queensland Rail during the works.

xvii) Planned interruptions to existing services must be in accordance with the Council Customer Service Charter and Standards.

xviii) Where contactors are required to work near the Seq water trunk infrastructure, the contractor must seek authorisation from Seq water, prior to applying to work on the Council infrastructure. The contactor shall comply with all the conditions and requirements stipulated by Seq water

With respect to item vi), Council does not permit the following prohibited substances into the sewerage system (Water Supply (Safety and Reliability) Act 2008 Part 7, Section 193)

• trade waste discharges (without a current trade waste approval from Water and Waste as per the Council’s Trade Waste Guidelines)

• Prohibited Substances as defined in Schedule 1 of the Water Supply (Safety and Reliability) Act 2008

• rainwater drainage from roof structures (cannot be drained to the overflow relief gully or to the sanitary drains)

• surface water, stormwater and floodwater drainage from landscaping (including paving, lawns) and subsoil water from agricultural pipes (cannot be drained to the overflow relief gully)

• rainwater overflow from a swimming pool, spa or ornamental pond (is not permitted to be connected to the sanitary drainage system)

To ensure any rainwater or stormwater that falls into the pool is delivered directly to an allotment’s Stormwater drainage system, pool backwash filtration systems from a swimming pool are not permitted to be connected to the sanitary drainage system via the overflow relief gully without the pool having a rainwater overflow pipe. The graded rainwater overflow pipe should commence from either the Skimmer Box or Scum Drain/Gutter of the pool and be directly connected to the allotments Stormwater drainage system.

Any connection made without written consent or that facilitates discharge of the above Prohibited Substances into the sewerage system via the on-lot sanitary drains will be deemed illegal and will need to be removed at the owner’s expense. This is in accordance with the Water Supply (Safety and Reliability) Act 2008 (Sections 191, 192 and 193). In such cases an Infringement Notice and/or fine may be applied to both the Property Owner and the Corporation or Business carrying out the illegal work in accordance with Schedule 1 of the Act.

Failure to comply with the above rules and regulations shall result in fines, infringement notices and/or possible prosecution by the Council of the City of Gold Coast.



2.2. Acronyms used throughout this procedure Abbreviation Full Name AMR Automatic Meter Reading BA Building Approval BCA Building Code of Australia CAN Connection application Number CoGC City of Gold Coast CTS Community Titles Scheme DA Development Approvals DN Nominal Diameter DP Development Permit EP Equivalent Persons WW Water and Waste IA Infrastructure Agreement IO Inspection Opening LDGs Land Development Guidelines LGIP Local Government Infrastructure Plan L/s Litres per second m Meter MCU Material Change of Use MOL Minimum Operating Level MUTCD Manual of Uniform Traffic Control Devices NMI National Measurement Institute mm Millimetres OPW Operational works PCBU Persons Conducting Business or Undertaking PDA Priority Development Area

PE Polyethylene

PIA Priority Infrastructure Area PPI Producers Price Index QPS Queensland Police Service PUP Public Utility Plant RPEQ Registered Professional Engineer Queensland ROL Reconfiguration of Lot SV Sluice Valve TGC Traffic Guidance Scheme VXO Vehicular Crossing WACC Weighted Average Cost of Capital WCA Water Connection Area WSAA Water Services Association of Australia WNHI Water Network Hydraulic Information



2.3. Definitions The following terms and definitions apply throughout this procedure:

Term Definition Accessible In the context of meters and meter reading, accessible means that all meters

(and sub-meters) must be in a public access area. They must not be obscured by vehicle movement, overgrown vegetation and must be free from all other forms of obstruction, (that is, security access).

Applicant The person responsible for completing application forms and supplying the required documentation with the application. The person could be the Property Owner, Developer, Consultant or Contractor. The Applicant is also the person who will be invoiced for any associated costs not included in the relevant application fees.

Appurtenances Fittings that form part of the water and sewerage infrastructure

Automatic Meter Reading (AMR)

A method of reading water meters other than visually inspecting the meter face. A generic term for all systems with this capability.

As Constructed Detailed drawings of infrastructure constructed

Asset Audit The verification process through which assets are inspected and approved for acceptance, maintenance and use.

Authorised Council Representative

A Council) representative who has the delegation to provide instructions on behalf of Council in relation to development applications. This does not include a Water and Waste representative.

Body Corporate An entity created under section 30 of the Body Corporate and Community Management Act 1997. The members of the body corporate for a community titles scheme are the owners of all lots included in the scheme.

Branch Main (Sewer) Pipes within a sewer catchment system which connect reticulation pipes within a reticulation area/zone, for the transportation of sewage. Nominally 300 >.

Builder A licenced Contractor engaged by a property/home owner or property developer to undertake construction.

Building Approval (BA) Has the meaning provided in in the Planning Act 2016.

City of Gold Coast City Plan

The City Plan is the Gold Coast’s new planning scheme and sets out Council's intention for the future development in the City Plan area, over the next 20 years.

City Plan Policy A policy that is part of the planning scheme Common property Has the meaning provided in section 10 of the Body Corporate and Community

Management Act 1997.

Community Titles Scheme (CTS)

Has the meaning provided in section 10 of the Body Corporate and Community Management Act 1997.

Completion Report A written report that identifies the scope of the Infrastructure Works and the following: (a) a project background that identifies the aims and objectives (b) a summary of project changes for timing of the Infrastructure Works and

works built compared with the Infrastructure Works Plan (c) a project schedule which lists milestones and original completion dates (d) project delivery risks and mitigation measures (e) a summary of lessons learned (f) a project budget summary (g) an asset handover checklist including a list of documents to be handed

over (e.g. easements, As Constructed Drawings, on-maintenance certificates, inspection certificates) and

(h) a spreadsheet which provides detailed particulars of the Infrastructure Works,

(i) including (but not limited to) particulars of its length, size, depth, x, y



coordinates, (j) invert levels (upstream and downstream), construction materials used, and (k) relevant construction dates and (l) copies of any operation and maintenance manuals for the elements which (m) comprise the Infrastructure Works.

Complex Arrangement which includes community titles schemes and multi sole occupancy units of class 2, 4, 5, 6, 7 or 8 building and each storey of a class 5 building.

Consulting Engineer The Developers’ representative who is responsible for the investigation, design, certification, supervision and handover of the works.

Contractor/Constructor An individual, corporation or legal entity including sub-Contractors that is accountable for the delivery of works under a specified contract or development agreement. The person engaged (or proposed to be engaged) under a Works Contract to construct the Infrastructure Works on behalf of the Developer.

Contributed Assets Infrastructure constructed by a developer as part of a development permit and gifted to Council , does not include trunk infrastructure.

Contribution Schedule An agreement between the occupants of a complex and the management of that complex. This schedule states the method of distributing water bills for common property water consumption among occupants/owners

Council Council of the City of Gold Coast Decision Notice Has the meaning provided in in the Planning Act 2016 or relevant planning

legislation Demarcation Point A point that delineates infrastructure ownership. Digital Electronic Read or DER Panel

A DER panel is a display panel that can be scrolled through to read the respective sub-meter consumption and it shall also show the Master Meter consumption.

Developer

A person, property owner, organisation, government authority carrying out any of the following: (a) building work (b) plumbing and drainage work (c) operation work (d) reconfiguring of a lot (e) material change of use of premises.

Developer Representative

Includes, Consultant, Superintendent, Contractor

Development Has the meaning provided in in the Planning Act 2016 Development Approvals (DA)

Has the meaning provided in in the Planning Act 2016

Development Permit (DP)


Duplex Two inhabitable dwelling with without a shared wall with a community title scheme (body corporate) established only for insurance purposes

Equivalent Person (EP)

A standard unit of sewage generation based on the average generation by a typical person in a residential setting over the long-term by toilet use, cooking, bathing, washing and cleaning, and all other activities and taking into account the infiltration into the reticulation that occurs in transporting the sewage to the treatment plant.

Existing Developments Any development that has received plumbing approval prior to 1 January 2008.

Gravity Sewer An underground downward-sloping gradient pipe that conveys sewage.

Group Titled Development

Has the meaning provided in the Body Corporate and Community Management Act 1997.

Home Owner The legal owner of a property as stated on the Land Title. Not considered a



business or organisation. Horizontal Complexes Developments that include free standing units or attached units supplied through

one water meter for each unit and where the meter is usually located at the boundary of the unit.

Infrastructure Agreement

Has the meaning provided in the Planning Act 2016

Infrastructure Works The undertaking of the works to provide the trunk water/sewerage infrastructure specified in the Infrastructure Works Schedule.

Infrastructure Works Reimbursement

The reimbursement by Council for payments made to a Contractor under a Works Contract.

Land Development Guidelines

City of Gold Coast City Plan — City Plan Policy Land Development Guidelines under the Planning Scheme, or an instrument that replaces that policy.

Local Government Infrastructure Plan (LGIP)


Management The management of a complex which can be a body corporate of a community title scheme or a representative body of a multi sole occupancy unit.

Maintenance Period A period of at least 12 months after acceptance of the Infrastructure Works by Council

Master Meter The meter at the point of connection for the community titles scheme property to the water main and is upstream of all sub-meters. The master meter is used to register the total water consumption on the scheme land.

Material Change of Use (MCU)

A change in what the land/premises is being used for, has the meaning provided in in the Planning Act 2016

Manual of Uniform Traffic Control Devices (MUTCD)

Is a manual that contains information about the design of, and the methods, standards and procedures in relation to every sign, signal, marking, light or device, installed on a road

Netserv Plan Water and Sewerage Network Services (Netserv) Plan A document that outlines Council's plans to: (a) provide strategic planning for the operation of Council's water business (b) provide planning for the delivery of infrastructure for supplying Council's

drinking water and sewerage services for at least 20 years (c) ensure the provision of safe, reliable and secure drinking water and

sewerage services by Council (d) integrate land use planning and planning for infrastructure for Council's

drinking water and sewerage services and (e) provide for the management of Council's drinking water and sewerage

services in a way that seeks to achieve ecological sustainability. New Development Any complex granted plumbing and drainage approval by Council after 1

January 2008. Non-developer An owner of a property which requires a new water or sewerage connection or

modification to an existing connection which does not form part of a development approval, or where the development approval does not include approval for any water and sewerage works.

Occupants/Owners Those that occupy or own a house, unit, flat or apartment within a complex. On lot Within the property boundaries. Operational Works (OPW)

Has the meaning provided in the Planning Act 2016.

Pattern Approval A certificate issued by the National Measurement Institute (NMI). This certifies a meter has passed a series of tests and met the requirements in order to be used by a service provider for trade purposes.

Persons Any Developer, consultant, Contractor, customer, potential customer, Applicant, or any other entity that may need to interact with Council or its infrastructure.



Positive Displacement Meter

A meter used to measure the ‘volumetric’ flow rate by dividing fluid into separate and equal volumes that can be counted over time. Rotating piston and disc are examples of positive displacement meters used for flow measurement in the water industry. These meters can be orientated in any direction without compromising their accuracy.

Potholing The non-destructive process of digging a hole to locate utilities.

Priority Infrastructure Area

Has the meaning provided in the Planning Act 2016

Property Boundary The boundary of the property freehold title and the road reserve or adjoining property.

Property Developer A person whose job involves buying and selling buildings and land, and arranging for new buildings to be built.

Property Owner The legal owner of a property as stated on the Land Title. Not considered a business or organisation.

Property Service Connection

Portion of water or sewer pipeline under control of the Water Agency which services a property. In regard to water, it is the pipe from the reticulation main to the water meter. In regard to sewer, it is pipe which connects the customer sanitary drain to the main sewer.

Progress Reports A written report that identifies the scope of the works and the following: (a) a statement that identifies the purpose of the report (b) a summary of the current progress of the Infrastructure Works (c) details of Council inspections and the results of Council inspections (d) details of contractor progress claims (e) photographs demonstrating the progress of the Infrastructure Works (f) an up to date program Gantt chart (g) advice of any amendment to the practical completion date (subject to any

amendment in the contract between the Developer and Contractor) and (h) progress claim certifications identifying amounts paid to the Contractor and

including a copy of the Contractor’s invoices. Persons Conducting Business or Undertaking (PCBU)

May be an individual person or an organisation conducting a business or undertaking. Examples of PCBUs that are organisations include:

− public companies − private companies − trustees that are companies − cooperatives that are companies − government departments and authorities − incorporated associations if they employ someone − local authorities (municipal corporations or councils) − schools

It is not an individual, unless they are conducting the business in their own name as a sole trader or partner. Examples of PCBUs who are individuals include:

− partners in partnerships − sole traders and the self employed − individual trustees of trusts (as with some family businesses) − committee members of unincorporated associations if they employ

someone. Pressure Sewer An underground that does not rely on downward-sloping gradient pipe to convey

sewage



Priority Development Area (PDA)

Has the meaning provided in the Economic Development Act 2012

Public access area An area that the public ordinarily has access to without security or obstruction

Public Utility Plant (PUP)

Services/infrastructure such as energy, telecommunications or stormwater

Queensland Development Code

A document covering Queensland specific building standards

Queensland Police Service (QPS)

Queensland Police Service

Registered Professional Engineer, Queensland (RPEQ)

A person with tertiary qualification and professional affiliation in the field of engineering relevant to the works

Restricted Access Access via a locked door or other obstruction that limits reading of sub-meter data, but allows the entry for water meter maintenance and replacement purposes by prior arrangement with the building manager.

Reconfiguration of Lot (ROL)

Reconfiguration of lot – combining or subdividing land parcels. Has the meaning provided in the Planning Act 2016

Reticulation Main (Sewer)

Pipes within a sewer catchment system used for the transportation of sewage. Nominally up to and including 225mm in diameter.

Road Reserve The area of land between private property boundaries which includes the road pavement (carriageway), kerbs, verge, footpath and landscape strips.

Scheme Land Land identified in the plan of subdivision registered under the Land Title Act 1994 in relation to a community titles scheme.

Service Provider The provider of drinking (i.e. drinking) water, non-drinking (recycled) water and sewerage services to individual customers/groups of customers (i.e. the Council of the City of Gold Coast).

Sluice Valve (SV)

a valve that opens by lifting a round or rectangular gate/wedge out of the path of the fluid, primarily used to permit or prevent the flow of liquids.

Sole Occupancy Unit A room or other part of the building for occupation by one or joint owners, lessees, tenants, or other occupiers to the exclusion of any other owner, lessee, tenant or other occupier. This could be a dwelling, room or a suite of associated rooms in a building classified under the Building Code of Australia as a class 2, 4, 5, 6, 7 or 8 building. A sole occupancy unit also includes any part of the building that is a common area or common property.

South East Queensland Water Supply and Sewerage Design and Construction Code (SEQ WS&S D&C Code or South East Queensland Water and Sewerage Design and Construction Code)

South East Queensland Water Supply and Sewerage Design and Construction Code is an instrument made SEQ service providers and provides the technical standards relating to design and construction of drinking (i.e. drinking) water, non-drinking (recycled) water and sewerage infrastructure in the SEQ region.

South East Queensland Water (Distribution and Retail Restructuring) Act 2008

A legislative act defining the rules and regulations for water service providers in South East Queensland.

Standard of Service Defines the service that a customer will receive



Southport PDA Development Scheme

A document guiding the planning and development within the Southport Priority Development Area (PDA)

Storey A space within a building situated between one floor and the level above, or if there is no floor above, the ceiling or roof above. It does not include a space that contains only a lift shaft, stairway, meter room, bathroom, shower room, laundry, water closet, sanitary compartment or accommodation intended for not more than three vehicles or combination, or mezzanine.

Sub-meter Individual water meters within scheme land that measure supply to individual lots. In contrast, a master meter measures the supply of water to scheme land as a whole

Sub-meter Assembly The assembly of fittings, water meter and (if applicable) automatic AMR equipment cable-linked to the data collection panel. The sub-meter assembly commences from the female/male iron thread (or flange) on the supply side inlet control valve to the female/male iron thread on the delivery side outlet control (or check) valve. It includes all other fittings between these two valves and the automatic meter reading equipment, including repeaters, cables, conduits and the data collection panel where an AMR system is installed.

Superintendent The individual appointed by the Developer as an independent arbiter of contract directions, issues, claims, variation. Means the Superintendent appointed under a Works Contract.

Planning Act 2016 (PA)

A legislative act defining the rules and requirements for planning and development in Queensland.

Temporary Connection A connection to Council's infrastructure using a metered standpipe or a non-permanent connection for a short period of time

Traffic Guidance Scheme

Is a visual representation of the traffic control devices to be implemented to change existing road/footpath conditions so that an area can be isolated for contractors to carry out works

Trunk Infrastructure Infrastructure that is required to perform a higher order, shared function (for example infrastructure linking a community consisting of at least two separate developments or sub-divisions) or any infrastructure that is identified in the current Netserv Plan (Water Supply and Sewerage Infrastructure Plan) or capital works program as trunk infrastructure.

Thrust Blocks Is a concrete restraint utilized to prevent pipe joints separating under the force of carried fluids traversing a bend or valve or tee junction or at a pipe end.

Under Bore A construction tern describing a non-destructive construction technique which involves the use of a specialised Contractor. Normally used where a road crossing is required which cannot be completed by excavating across the road.

Unit A house, sole occupancy, apartment or lot of land within a complex.

Vacuum Sewer A system that uses the differential pressure between atmospheric pressure and a partial vacuum maintained in the piping network and vacuum station collection vessel.

Variation A variation to the contract price under a Works Contract (and includes any provisional sums included in the contract price).

Vertical Complexes Developments that include high rises and buildings of more than one storey where units within the development are supplied through sub-meters in a common area.

Vehicular Crossing (VXO)

The vehicular crossing is the driveway between the road kerb and a property boundary.

Weighted Average Cost of Capital (WACC)

The rate a company is expected to pay on average to all its security holders to finance its assets.

Water Connection Area (WCA)

A defined area where a property can be connected to water infrastructure



Water and Sewerage Customer Service Charter and Procedures

A document summarising the customers rights and obligations, it also includes information on Council's water, recycled water and sewerage services.

Water and Waste Water and Waste - commercialised business unit of Council Water and Waste Network Services

Drinking water (i.e. drinking), non-drinking water (i.e. recycled water) and sewerage (including vacuum, gravity and pressure) infrastructure and the services provided by this infrastructure.

Water and Waste Representative

A representative from Water and Waste who does not have delegation of Authority for giving instructions in relation to development applications. Their role is purely auditory.

Water Meter A device, including equipment related to the device, for measuring the volume of water supplied to premises. Example of equipment related to the device – a pulse meter associated with the device.

Water Meter Data Reading Panel

A panel that includes a data logging screen to display the total consumption of the meters and associated sub meters.

Water Services Association of Australia (WSAA)

Is the peak industry body for the Australian urban water industry

Water Services Association of Australia (WSAA) Codes

National Codes for the urban water industry adopted by WSAA members and associates

Water Service Provider

Has the meaning provided in the South East Queensland Water (Distribution and Retail Restructuring) Act 2008

Works Contract The construction contract between the Developer and the Contractor for the provision of the Infrastructure Works.

Zone A zone defined in the City Plan that states the intended land uses, form, scale and intensity of development within a certain geographic area. City Plan zones are generally not aligned to the Water Supply zones shown in Table 3.1 herein.



3. Are there any areas where I am guaranteed to get a Water or Sewerage Connection?

3.1. General Council is committed to ensuring connections or extensions to the drinking water, recycled water and sewerage infrastructure can occur appropriately, protect the health and safety of the community, meet quality, safety and environmental requirements and support population growth.

3.2. Connection Areas Connection Areas are the locations in which Council supports drinking water, recycled water and sewerage connections to its infrastructure in accordance with this Procedure. Allotments within the Connection Areas have the right to connect to the service, and a responsibility to pay associated service charges.

A copy of the existing water, sewerage and dual water supply Connection Area maps are provided in Appendix A. Information on whether a specific property is within Council’s Connection Area is available on the Property Enquiry mapping system, or can be obtained from contacting any of our customer service branches on 1300 MYGCCC (1300 69 4222).

All properties within the water Connection Area are required to be connected to the drinking water infrastructure with a water meter installed prior to building construction. Properties within the Dual supply Connection Area may be required to be connected to the recycled water infrastructure. All properties within the sewerage Connection Area are required to be connected to the sewerage infrastructure and must ensure that all sewage flows from fixtures are carried away from the property.

Where an extension of any infrastructure to a property is required within a Connection Area it is the responsibility of the property owner. Connections to Council infrastructure can only occur with Council’s approval. If an Applicant wishes to extend the drinking water or sewerage infrastructure to the property, Council requires an application to be made under Planning Act 2016.

All buildings (other than detached dwellings, rural residential dwellings or duplexes) are connected to drinking water, recycled water and sewerage infrastructure upon the start of building works. Where the property has a MCU approved under Planning Act 2016, specific conditions may apply to the property connection. Under certain circumstances, previous ROL development conditions may also survive and apply.

Water and sewerage infrastructure connections are limited to the nominated flow rate for the premises or land use zone type defined by Water and Waste.

Developments shall be limited to draw from Council drinking water system a domestic service flow rate supplying a Maximum Simultaneous Demand Flow or Duty Flow as per the criteria presented in Table 3.2.

Charges for unconnected properties Service charges to unconnected properties within network connection areas are necessary to ensure all properties that have the benefit of actual or potential connection to infrastructure that has been designed and built to cater for that connection, pay for that benefit.



Table 3.2 – Maximum Allowable Simultaneous Flow Rates for Multi Residential Dwellings

No. of EP's Maximum Allowable Simultaneous Flow rate per EP (L/s)

Maximum Allowable Simultaneous Flow Rate per development (L/s)

Storage and Pumps Required

0-50 N/A 3 No

51-100 0.06 N/A Subject to maximum flow rate required

>100 0.05 N/A Subject to maximum flow rate required

Note: This criteria only applies to new developments and not existing developments Where it is expected that additional flow will be required, the owner shall in accordance with the Water Act 2000 at Section 454, install storage tanks and pumps to ensure that the draw from Council’s drinking water system does not exceed the flow rates displayed in Table 3.2. Minimum and maximum pressures within the building shall be in accordance with AS 3500.1. Once installed, Council is responsible for the ongoing operation and maintenance of drinking and recycled water supply infrastructure, up to and including the water meter at the property boundary having road frontage, and up to and including the sewerage connection jump up for the sewerage infrastructure. Refer to the South East Queensland Water and Sewerage Design and Construction Code water meter drawings and SEQ-SEW-1105-1 (for the sewerage connection) for the demarcation point. Council is not responsible for infrastructure between the master and sub-meter or any private meters. Where a premise is within the Connections Area and has not previously been connected or paid infrastructure charges a Network Access Charge will be applied to cover the costs for conveyance, treatment and disposal of the additional loads resulting from the development on Council’s infrastructure. These contributions would be creditable against subsequent development on the lot.

No defined Connections Area exists for Class C recycled water. All applications for Class C connections are assessed on a case by case basis. Refer to Council website for application forms.

3.2.1. Historical “Backlog” Areas

Many older suburbs, particularly along the coastal strip, were retrofitted following development with water and sewerage services under a “backlog” program. The backlog program removed the house connection from on-site sewerage systems and water rainwater tanks and connected it to a reticulated system. The majority of the “backlog program occurred in the late 1960’s.

If a development in the backlog area was originally built over several lots, and the initial connection was only to a single lot, Council will pay for the additional sewerage connections to the non-connected lot(s), as long

Pimpama Coomera Dual water supply connection area Council will be staging the closure of the Pimpama Coomera Class A+ recycled water treatment plant. The high cost of the scheme for the Gold Coast community and Council outweighs the value to the Council. The scheme will be decommissioned over three years from 2014. Households will have minimal interruptions to service. The area will become a dual water supply area. There is no immediate impact to residents in the Pimpama-Coomera region. For queries regarding new connections in the Pimpama-Coomera region, please contact the Council for advice. Queries can be emailed to [email protected].



as the land owner has been paying the water supply and sewerage access charges for all lots (for the majority of the time) since the completion of the ‘backlog’ program. However, if for rating purposes, the allotment has been combined into a single premise, then the landowner is responsible for the cost of any additional property service connections.

For more information of whether your property is within a “Backlog” Area contact Water and Waste.

3.3. Future Connection Area Changes to existing Connection Areas occur based on the growth of the city. Potential Future Connection Areas are identified within the Water and Waste Netserv Plan (Part A). The Water Supply and Sewerage Infrastructure Plan which is part of the Netserv Plan has been developed to support the City Plan 2015 and identifies the predicted future changes to the existing Connection Areas. The Water Supply and Sewerage Infrastructure Plan is available on the Council’s website.

The water and sewerage Future Connection Area maps are contained in Appendix A. The owner of a property outside an existing Connection Area but within a Future Connection Area may apply to connect that property to Council water and sewerage infrastructure. Approval from Council to connect to its infrastructure is required prior to connection. If an Applicant wishes to extend the water or sewerage services to the property, Council requires an application to be made under Planning Act 2016. Water and Waste may approve with additional conditions to that which occurs within a Connection Area.

In many of these instances Council requires a developer to construct trunk infrastructure to enable the development to proceed and allow connection to Council’s existing water and sewerage infrastructure. Refer to Council of the City of Gold Coast Charges Resolution for more information on Trunk Infrastructure Works.

Council may permit the installation and use of some alternative drinking water, recycled water and sewerage supply and treatment systems within the Future Connection Area however this is at the sole discretion Council and will be determined on a case by case basis.

3.4. Connections outside of Connection Areas The owner of a property outside a Connection Area may apply to connect that property to Council’s drinking water, recycled water and sewerage infrastructure at their cost. For areas outside a Connection Area, Council requires a written request to connect to water or sewerage infrastructure. An application to Council in the form of a submission letter should identify the property including the intended use. Water and Waste may approve with or without conditions, or refuse a connection application from outside a Connection Area at its sole discretion (refer below for assessment requirements used in decision making)

Applications for connection outside a Connection Area will be based on the benefit to Council’s community (based on social, economic and environmental grounds) and the service conditions of the connection. The service conditions considered when assessing applications to connect from outside a Connection Area are:

• the Applicant’s acceptance of the cost before construction starts (e.g. agreed infrastructure agreement)

• the Council’s capacity to fund its share of the cost (if any) • the wider system’s capacity to handle new services at the desired connection point (Council is

entitled to assign existing capacity to current and planned land uses in Water and Waste prevailing Infrastructure planning documents. That is, establish whether there is excess capacity beyond current and Planning Scheme use needs)

• capacity required to service applicants lot and others that may also be able to connect once the infrastructure is in place

• the total cost of the extension and any additional works necessary to provide further capacity for others. (Council may agree to an extension provided the Applicant pays the out-of-sequence costs of providing capacity for neighbouring properties)



• the number of Applicants proposed for immediate connection • the probable number of applications for future connections, and the prospective timeframe • the current value of estimated contribution against future revenue • the Applicant’s ability to make an adopted infrastructure charges contribution (in the same manner

as other development are required to do when connecting to the Council infrastructure) • whether the connection meets the Desired Standards of Service (for example, minimum pressure

requirements).

Decisions are made on a case-by-case basis. Council may approve, with or without conditions, or refuse a connection application outside of the Connections Area.

If approved, a Network Access Charge will be applied to cover the costs for conveyance, treatment and disposal of the additional loads resulting from the development on the infrastructure within the Future Connection Area. These contributions may be creditable against subsequent development on the lot.

A range of alternative water (drinking and recycled) supply and sewage technologies and options are available for consideration by property owners outside of Connection Areas, reducing or negating the need for connection to Council’s current infrastructure.

3.5. Non-Standard Connections A number of properties both within and outside the current Connection Areas were connected historically via infrastructure that is not designed or built to current supply standards as defined in the Water and Sewerage Service Customer Service Charter.

Where non-conforming infrastructure exists, Council will continue to maintain, operate, and replace the water infrastructure to ensure reliable operation, however the level of service in terms of flow and pressure that is provided to these customers will be maintained at the historical level of service or an operationally achievable level and will not be upgraded by Council to current service or infrastructure standards.

A list of the properties that currently have a Non-Standard Water connection is contained at Appendix C.

3.6. Out of Sequence Development 3.6.1. General

Where a proposed development is inconsistent with the water and sewerage Netserv Plan and/or Local Government Infrastructure Plan (LGIP), additional infrastructure costs may be attributable to the Developer for the costs incurred to the Community in bringing forward the timing or changing the scope of proposed works in accordance with the Planning Act 2016. Such costs shall be recovered from the Developer as a Development Condition. There are three scenarios that could trigger an additional infrastructure cost condition. These include:

• Inconsistent demand: Where the development demand is above the type or scale assumed in the Netserv Plan (based on the City Plan) the Developer is wholly responsible for the cost of any additional infrastructure or changes in size/timing of proposed infrastructure. The Developer will be required to undertake a network capacity analysis to determine the impact of their development and submit to Council for approval. If a proportion of the size increase can be apportioned to other uses then Council will reduce costs by this proportion.



• Development Outside the Priority Infrastructure Area (PIA): Where the development is located outside the PIA, the Developer is wholly responsible for the establishment cost of any and all trunk infrastructure necessary to serve that development. The Developer will be required to undertake a network capacity analysis to determine the impact of their development and submit to Council for approval. If a proportion of the infrastructure can be apportioned to other uses then Council will reduce costs by this proportion. The additional cost can include the provision of temporary infrastructure (including decommissioning and removal) and the operation and maintenance cost for up to five years for any (permanent or temporary) infrastructure.

• Development which is inconsistent with the timing of Trunk Capital Works: Where a development is otherwise consistent in terms of scale with the planning requirements of the Netserv Plan/LGIP but inconsistent with the timing assumptions (i.e. where the necessary trunk infrastructure needed to support the development is identified in the Netserv Plan/LGIP for some future date yet the development requires these works to be constructed earlier than planned), then Council will apply “Bring Forward” costs as a condition of development.

3.6.2. Bring Forward Cost Methodology Council will calculate bring forward costs based on the costs that may be attributable to bringing forward the timing of development-specific infrastructure works that are specifically planned by Council, to otherwise occur sometime in the future. This cost will be conditioned on the development. The methodology for calculating this cost is provided below

Bring Forward Cost Methodology

Note: The Cost of Asset Today being provided sooner than planned = Developer Apportionment (cost to build asset sooner than planned by Council) + Council’s Apportionment (present day investment required equivalent to building asset in the future).

The number of years brought forward will be determined from beginning of the cohort period the asset was identified in the Netserv Plan/LGIP and the year the payment for the asset first occurs. For example if asset is being constructed in 2015 however the Netserv Plan/LGIP identifies an asset is required by 2021, the cohort period is 2016-2021, this makes the number of years brought forward one year (i.e. 2015-2016).

The additional cost will be calculated based on the actual cost of the assets, the Queensland Competition Authority (QCA) weighted average cost of capital (WACC) and number of years brought forward at the time of payment for the provision of the assets.

Division 3 Section 2 of PA 2016 specifies when the payment is required dependent on the application type or when the development or work associated with the development starts.

BFC = (1- (1/(1+r)^n)) x Cost of Assets Today being provided sooner than planned

Where:

r = WACC at the time of conditioning application/re-calculation

n = the number of years the asset is required sooner than planned



4. Are temporary water and sewerage connections available? 4.1. General

Water and Waste may grant approval to temporarily connect to its’ water and sewerage infrastructure under the Water Supply (Safety and Reliability) Act 2008, Division 5, Part 7, and Section 191.

4.2. Drinking Water If a customer wishes to access drinking water using a mobile temporary connection (via a fire hydrant), a metered hydrant standpipe can be hired from Water and Waste. Terms and conditions of approval can be found on the Council’s website.

Council also has twelve (12) designated domestic water filling station sites for the purpose of providing drinking water. Only approved and registered operators who hold a food license for the purpose of delivery of drinking water can access these sites. Terms and conditions of approval and location of filling stations can be found on the Council’s website.

Where a Developer requires a temporary connection to service domestic amenities during development construction stages, an application must be made to the Water and Waste Inspections connections team. Refer to Council’s website for application to work on Council infrastructure form.

4.3. Sewage and Septage Council provides a liquid waste disposal facility at the Coombabah Sewerage Treatment Plant for registered commercial operators designed for disposing of waste such as septic tank and black water waste. Strict guidelines and charging parameters apply for access to this facility. Terms and conditions of approval can be viewed on the Council’s website.

A temporary sewerage connection may be approved for certain major events where temporary toilet facilities are utilised. It is essential all public health and plumbing requirements be compliant. For further information please contact Water and Waste directly.

Where a Developer requires a temporary connection to service domestic amenities during development construction stages, an application can be made to the Water and Waste Inspections team. Refer to the Council’s website for application to work on Council infrastructure form.

If a stub has been provided in to the property then the property can be connected under approval from Council Plumbing and Drainage Section. Should the property need to be connected at the sewer main then the approval will be made to WW.

4.4. Recycled Water Temporary connections are not available to recycled water infrastructure. However, bulk recycled water is available for collection at nine permanent metered bulk recycled water carrier filling points.

An overview of recycled water use opportunities and the application process can be found on the Council's website.



5. How do I get approval to connect, disconnect or interfere with Water and Waste Infrastructure?

5.1. General There are various applications and approvals required to connect to, disconnect from or otherwise interfere with Water and Waste infrastructure. All developments require approval from Council (excluding construction by State Government Agencies and self-assessable developments). This approval is given in the form of a Decision Notice or Connection Approval. These are summarised below: Decision Notice A decision Notice will be issued for the following development applications;

o Building Approval (BA) or o Material Change of Use (MCU) or o Reconfiguration of Lot (ROL) or o Operational Works (OPW)

Connection Approval For developments that do not require a Decision Notice, applicants must apply directly to WW Assets Audits and Handover section (phone 1300 694 222) and follow the process as set out in section 8 of this document to arrange for connection or disconnection to and from the Council Infrastructure.

Like all construction works or infrastructure projects, each of these requires a different level of investigation, planning and design prior to any approval.

5.1.1. Connections of sewer prior to water to protect public health WW has a primary responsibility to protect the health of members of the public, it’s customers and it’s employees. WW has a duty to protect the environment from harm. To ensure compliance with this objective as much as possible, WW requires sewerage services to be connected prior to water services. This ensures that at the time of building, all sewage is able to be conveyed to the appropriate treatment facility and eliminating as far a practical the risk of sewage overflow from the network. This will be managed on a case by case basis. Where a development is required to connect water prior to sewer, it is the responsibility of the developer to ensure appropriate controls are in place to manage sewer spills.

5.2. Disconnections General There are two types of disconnections, temporary and permanent.

Temporary disconnections are where the existing water and/or sewerage connection is required to be disconnected so that the property can undertake construction for a new development within the property. This is required to protect Council infrastructure from damage or illegal discharge. Once the construction has been completed, the water and/or sewerage connection may be made live again.

Permanent disconnections are where the existing water and/or sewerage connection is required to be disconnected and a new connection planned to be installed at either a different location or to a different size as part of the development.

5.3. Water Supply Where an existing property service connection to Council water infrastructure is no longer required, the disconnection maybe completed by one of the following options:

1) Temporary disconnections shall be disconnected on the property side of the water meter by a licensed plumber. This type of disconnection does not require notification or application to Water and Waste.

2) Permanent disconnections shall be disconnected at the point of connection to Council water main by the Developer’s Contractor following WW process for working on the Council’s infrastructure. All



pipework is to be removed back to the main, with the ferrule removed and capped. A shutdown of the main will be required. WW will require a minimum of 10 working days to organise a shutdown of a main to allow the safe removal of the ferrule.

Where water property service connections (including meters) will be disconnected, a Water and Waste Representative must complete an on-site inspection prior to backfilling by the Contractor to ensure the connection has been disconnected to Council requirements.

Where existing water (drinking or recycled) main needs to be abandoned, the disconnection shall be completed by the Developer’s Contractor following the process for working on the Council’s infrastructure. A network shutdown/isolation by Water and Waste will be required for this type of work.

5.4. Sewerage Where an existing property service connection to Council sewerage infrastructure is no longer required, the disconnection maybe completed by one of the following options:

1) Temporary disconnections shall be capped by a licensed plumber/drainer following the low risk process for working on the Council infrastructure.

2) Permanent disconnections shall be capped at the point of connection to the Water and Waste sewer main by the Developer’s Contractor following the process for working on the Council infrastructure.

3) Where existing sewerage main needs to be abandoned, the disconnection shall be completed by the Developer’s Contractor following the process for working on the Council infrastructure.

Fixed water and sewerage property service connection charges will continue to apply for any disconnected water property or sewerage service within a connection area. See the Register of Fees and Charges on Council's website for further details.



6. Working on Council’s water and sewerage infrastructure 6.1. General

Water and Waste operates processes to provide developers the ability to connect to, disconnect from, or otherwise interfere with council’s water or sewerage infrastructure in accordance with Council’s requirements.

This process is based on compliance with the requirements of the Decision Notice, water quality, environmental and workplace health and safety hazards and risks associated with the connection works.

All proposed water or sewerage works will follow either the Operational Works or the Non-Operational Works process, based on the type of works involved.

6.2. Operational Works An Operational Works (OPW) approval for water and sewerage works will be required under the following circumstances:

i) where the existing development approval Decision Notice (BA/MCU/ROL) states an OPW is required as listed in the “further approvals required” section; and/or

ii) where water and/or sewerage reticulation or infrastructure works for subdivisional developments, other than the point of connection, is required with respect to Council existing water and sewerage infrastructure; and/or

iii) where any open cut excavation work will be required to be completed within the existing road pavement as part of any water and/or sewerage works; and/or

iv) for all water property/service connections 100mm diameter and above; and/or

v) where there is existing water and/or sewerage infrastructure within or near a proposed Vehicle Cross over (VXO) - being a VXO OPW only.

Refer to Council webpage for further information on when an OPW approval is required.

6.3. Non-Operational Works Water and sewerage works that do not meet the criteria in Section 6.2, are classified as Non-OPW works. These works also require approval under the following circumstances:

i) where the existing development approval (BA/MCU/ROL) does not require an OPW as listed in the conditions of approval; and/or

ii) where water and sewerage infrastructure is existing, and does not require an extension or modification to service the development; and/or

iii) where the proposed water or sewer connection does not require any open cut excavation within the existing road pavement; and/or

iv) where the water property/service connection is 20-50mm in diameter.



6.4. Operational Works and Non-Operational Works Process The process for application and assessment of OPW and Non-OPW works is presented in Figure 6.1.

Figure 6.1 – OPW and Non-OPW process



6.5. Applying to Work on Council’s Infrastructure Process An application form must be completed and submitted for approval, this form can be completed by any of the following:

• Developer, or

• Developers Representative such as Consultant or Contractor.

Figure 6.2 presents an overview of Water and Waste Connection Application forms.

Figure 6.2 – Overview of Water and Waste Connection Application Forms.

6.6. Connection Risk Category All proposed works will fall into one of three risks categories: Low, Medium or High. These categories determine the application process and supporting documentation required.

6.6.1. Low Risk Work Category Low risk work can be defined as less complex, does not require an OPW approval, involves relatively minor works, has minimal or no disruption to Water and Waste Customers and the general public, generally involves a single property, and is managed via the Non-OPW process.



6.6.2. Medium Risk Work Category Medium risk work requires an OPW approval, can involve some high risk construction activities and disruption to customers and the general public or road users.

6.6.3. High Risk Work Category High risk work can be defined as more complex construction activities, requires OPW approval and involves disruption to other customers and the general public, road users etc.

Application Supporting Documentation The application form must be fully completed where applicable, signed by both the applicant and the developer, and submitted to the email address noted on the application forms. Refer to table A below for the supporting documentation required for each risk category. Table A

Risk CategorySupporting Documentation Low Medium High

Application fees paid

GCWW Inductions

Safe Work Method Statements * *

Design sketch

Approved Detailed Design Drawing

Construction Methodology

Traffic Management Plan * * Although it is not mandatory to provide this information at application stage, evidence of must be provided to the inspector on site.

Application Review Process All applications to work on Council's infrastructure will be reviewed within 5 business days in order of date received. An initial review will be conducted to ensure the application includes all the required supporting documentation as listed on the connection application form and as per the above table A. Where all the supporting documentation is satisfactorily submitted, a Connection Application Number (CAN) will be issued to the applicant for reference and future correspondence and the application will be forward to an officer for detail assessment and approval.

Where any of the required supporting documentation has not been submitted, Water and Waste will advise the Applicant within the 5 business days via email listing the outstanding items to be submitted prior to assessment.

It is the Applicant's responsibility to ensure the application is complete and correct. Water and Waste shall not be liable for any delays resulting from unsatisfactory applications.

An unsatisfactory application is defined where:

• a pre-start meeting has not been undertaken, or

• an application form is not fully completed, or

• an application form has an incorrect OPW and/or MCU number, or

• fees have not been paid in full, or

• all required supporting documentation has not been submitted with the application.



Following a satisfactory initial review, a detailed assessment will be completed within 10 business days to assess whether the submission meets Legislative requirements, and that there is sufficient information to plan and complete the work safely in accordance with the current SEQ D&C Code and this Procedure. Water and Waste will also determine whether a network shutdown is required so that the proposed works can be completed on its infrastructure.

During the assessment period should further information be required, Water and Waste shall inform the Applicant via email listing the outstanding items to be submitted before approval of the application.

The application will be put on hold for 20 days, after this if no further information has been received the application will be lapsed. Once sufficient information is received, approval will be given within five working days.

Application Approval Following the assessment process, all approvals for all work on Council's infrastructure will be in the form of a written letter to the Applicant. No verbal approvals will be given by Water and Waste.

Water and Waste will email the Applicant a copy of the written approval letter and any conditions stipulated by Water and Waste which the Contractor must follow during the construction works. Once the application is approved, Water and Waste will arrange an inspection and connection date with the applicant.



7. Pre-Construction and support information 7.1. Pre-Start Meeting

A pre-start meeting is a mandatory step for all Operational Works, and must be undertaken on site prior to submission of an application to work on Council's infrastructure. This meeting shall be attended by:

• The Developer and/or Developer’s Representatives

• An Authorised Council Representative, and

• Water and Waste Representative.

The Developer’s Representative shall arrange the pre-start meeting as stated in the Decision Notice. A minimum of 48 hours’ notice must be given to arrange a pre-start meeting. A pre-start information package will be provided to the Developer or the Developers Representative at the pre-start meeting. This package will include further information on the application process for medium and high risk connections, and construction information for the required inspections and acceptance testing.

7.2. Construction Requirements Once written approval has been granted, the approved works can commence in accordance with the relevant processes.

All persons required to work on, or interfere with, Council infrastructure must complete a WW Induction prior to undertaking any work. This is a mandatory requirement. Further information on WW Inductions can be found in Appendix B of this Procedure.

Before undertaking any work on Council infrastructure which may interfere with any utility services, railway, road, watercourse, tidal waters or with any structure Developer shall give the required notice in writing to the Department or Authority concerned. The Contractor shall not commence any work until it has received the necessary permits and shall carry out the work in accordance with the conditions set out in those permits.

The Developer is responsible for contacting all utility authorities to ascertain the location of all services prior to commencing any work. Location of existing services must have occurred before the Engineering drawings have been submitted to Council.

Prior to coordinating the works on-site, the Contractor shall physically locate and expose all services in the vicinity of the works using non-destructive vacuum excavation methods, unless approved otherwise, and assess if there is interference with the construction of the works as designed.

Where any works is required to be completed outside normal business hours, the Developer or the Developer’s Representative/Agent is responsible for obtaining any other approvals from the relevant approval authority. This includes any approval for the use of plant and equipment during night works.

7.2.1. Subdivision Construction Works All subdivision construction, not including connections to Council infrastructure, can commence any time after a pre-start meeting has been completed. Water and Waste requires a minimum of 24 hours prior notice to be given to the inspector who attended the pre-start meeting so that they are notified of development’s water and/or sewerage construction work commencing. All construction and materials shall conform to the current versions of the South East Queensland Water and Sewerage Design and Construction Codes, unless written permission to deviate is obtained from a Water and Waste Representative.

The Contractor shall conform at all times with the requirements noted in Appendix D for working adjacent to Council water and sewerage infrastructure.

The Contractor is responsible for arranging for the nominated Water and Waste representative to be on site for all nominated witness and/or hold points throughout the construction phase. Refer to the Council website for the Water and Sewerage Construction Inspections Requirements.

http://www.goldcoast.qld.gov.au/water-sewerage-construction-inspections-25915.html



Should any direction be given from a WW inspector an email should accompany the direction. As this would be a deviation from the existing approval, this email will be required to be referenced for As Construction approval. Where changes in the field are discussed with inspectors and mark ups are made this is deemed to be accepted as generally in accordance. The REPQ will make the determination but must provide enough evidence to convince the inspector of this determination for them to agree. A minor change would not alter grades on a sewer main, move a manhole more than 1 meter, change an alignment of a water or sewer main or delete fittings. Adding a valve, moving a property service within the code tolerances or simple deviations would be considered minor

Where a new sewage pump station is being constructed or an existing sewage pump station is being upgraded, the Developer or the Developers Representative/Agent is responsible for providing a commissioning plan to Water and Waste for review and acceptance 1 month prior to commissioning, as well as providing any relevant Contractors required to undertake the commissioning phase. Water and Waste will provide personnel to assist the Contractor where there is existing infrastructure already owned and operated by Council during the commissioning phase. All costs will be borne by the Developer. Water and Waste has produced an Information Booklet on its requirements for commissioning sewage pump stations. Please refer to the Council website for a copy of this document.

Where an existing vacuum sewer system is being extended, the Developer or the Developers Representative/Agent is responsible for providing a commissioning plan to Water and Waste for review and acceptance1 month prior to commissioning, as well as providing any relevant Contractors required to undertake the commissioning phase. Water and Waste will provide personnel to assist the Contractor where there is existing infrastructure already owned and operated by Council. All costs will be borne by the Developer. Water and Waste has produced an Information Booklet on its requirements for commissioning vacuum sewerage systems. Please refer to the Council website for a copy of this document.

Applicants are permitted to apply for multiple OPW works under a single Application to Work on Council's Infrastructure under the following conditions:

• applications and approvals are for multiple stages of the same estate, and

• the Contractor undertaking the work is the same for all stages, and

• the stages will be completed in full (including all testing and Water and Sewerage Pre-Connection Inspection or Practical Completion inspection) before the connections are undertaken, and

• all fess must be paid, and

• all relevant OPW/MCU/ROL conditions are met.

Where the Applicant does not require approval for all subdivisional connections at the same time, the Applicant must complete a separate Application to Work on the Council's Infrastructure forms. Where this has not been followed and further information is required during the review process, all connections on the application will be delayed.

Where stages of an estate are approved to be constructed separately, and the initial stage has not been handed over to Council, approval will be required from WW in writing advising that the new stage can be connected to infrastructure not yet owned by Council but will be handed over separately. The new stage will need to be isolated by a plug that is owned and managed by the contractor.

7.2.2. Cancellations for Scheduled Construction The Applicant shall give a minimum of 1 business day written and verbal notice of any cancellation of any approved work on the Council infrastructure. Cancellations due to wet weather require 16 hours notification unless this is not foreseeable.

The Applicant shall supply written notice by email to [email protected] and verbal notice shall be directly to the Water and Waste representative for the work.

mailto:[email protected]



Where work has been cancelled on site by the Water and Waste representative or by the Applicant without the minimum notification periods (not including wet weather cancellations), all costs associated with rescheduling the work will be borne by the Applicant. Water and Waste will invoice the Applicant accordingly.

7.2.3. Network Shutdowns/Isolations Some work on Council infrastructure may require the existing water and sewerage network assets to be safely isolated.

All isolations to Council water infrastructure shall only be completed by Water and Waste. Water and Waste staff are required to isolate and depressurise the existing infrastructure prior to the connection work beginning. Where there is no hydrant (used for depressurisation) available on the existing infrastructure, the Contractor shall install a tapping band and ferrule at the connection location and tap the main to prove depressurisation prior to commencing the connection works after being advised to do so by Water and Waste. Where depressurisation has not been successful, the connection may be cancelled so that Water and Waste can investigate the network further so that successful isolation can be achieved. The Contractor may be instructed to undertake their water quality tests again due to the valid timeframe of these results, at Council cost.

Isolations and/or bypasses to Council sewerage infrastructure may be completed by either Water and Waste or the Contractor. The Contractor shall be notified by Water and Waste of the necessary ancillary requirements for any shutdown/bypass where it will be supplied by the Contractor. All costs for these works will be borne by the Contractor.

Applicants are not permitted to undertake isolations of Council’s infrastructure in any circumstance unless directed by a Water and Waste representative.

The South East Queensland (SEQ) Customer Water and Wastewater Code require Council to publish a Customer Service Standard and Customer Charter which stipulates requirements for planned interruptions to water supply and sewerage services. In accordance with Council Customer Service Charter and Standards, the permissible outage timeframe during the day is a maximum of 5 hours, normally 9am to 2pm depending on the location. In situations where network isolations affect properties, Water and Waste is required to provide 48 hours (2 business days) written notification. A property is not permitted to be affected by shutdowns over consecutive days.

Notification letters for the work will be completed by Water and Waste and provided to the Contractor for delivery to all affected properties at least 72 hours (3 business days) prior to shutdown of the network. The Contractor shall deliver the letters a minimum of 48 hours (2 business days) prior to shutdown of the network. Failure to deliver the letters in accordance with Water and Waste timeframes may result in the Contractor not being permitted to undertake this and other work on Council infrastructure. Council reserves the right to make this determination.

Water and Waste will provide the Applicant information on how the water or sewerage network will be isolated, an estimated time for the isolation to be completed, and any additional information which the Contractor must be made aware of which will impact on the connection such as restricted work hours or work days. The Applicant must ensure the Contractor considers how the work(s) can be completed within the 5 hour shutdown period including the estimated time for the Water and Waste isolation. Special design and/or construction techniques and/or additional resourcing maybe required to be implemented by the Contractor to ensure that the construction can be completed within the permissible outage timeframe. Where a development involves multiple points of work, the Applicant must consider using multiple crews to complete the work within the allowable timeframe.

Should the Applicant require longer than Council’s standard permissible outage timeframe to complete the work, Water and Waste may instruct the Applicant to complete the work over multiple days or after normal working hours. Alternative water supply and sewerage service arrangements may be required to be provided over this extended period either by Water and Waste or the Applicant at the Applicant’s cost.



If a connection is required to be done outside of hours then the works will be charged to the applicant at overtime rates. An example of the need for work to be done outside of hours would be a water sensitive user requiring (food preparation, a water dependent business) water during the day, public health and safety and traffic volume on a roadway. If a school, child care centre and/or nursing home will be affected, it will be required to be done after hours. Should the cost of ancillary services associated with the connection be greater than monies held by Council, a bond may be required to be lodged to safeguard Council in respect of these additional costs. Following the completion of all work on Council water infrastructure which required a network shutdown, Water and Waste will pressurise the water mains and flush accordingly. The Contractor shall remain on site whilst this occurs. Should any leaks be found within any part of the new works, Water and Waste will re-isolate the area so that the Contractor can repair the leaks under Water and Waste supervision. Additional fees will occur, should additional work be required, and will be invoiced to the Applicant following successful completion of the work.

7.3. Water and Sewerage Pre-Connection Inspections

7.3.1. General

The purpose of these inspections is to ensure the water and sewerage construction has been completed in accordance with Council development approval and current procedures.

In most cases, connections to Council existing infrastructure for medium and high risk works cannot occur until a water and sewerage pre-connection (WSPC) inspection of the new infrastructure works has been undertaken and successfully passed. These inspections are booked through Water and Waste Asset Audit and Handover section by contacting (07) 5582 8211.

7.3.2. Pre-connection Inspection

There are 3 options for water and sewerage pre-connection (WSPC) inspections:

1. All the water and sewer OPW works have been completed (except for the connection) as well as the other subdivision work such as the roads and drainage.

2. All the water and sewer OPW works have been completed except for the connection, and the Developer or the Developers Representative/Agent wishes to obtain early plan sealing. This option relates to the Land Development Guidelines requirements and will require submission of a bond for the water and sewer connection works. The entire pipework shall be completed (operable) and tested by the Contractor as per the normal approval process, but all minor requirements of the South East Queensland Water and Sewerage Design and Construction Codes such as surface markings may not be complete at this stage. Refer to the Council website for the Water and Sewerage Acceptance Testing Guide.

3. All the water and sewer OPW works have not been completed including the connection, and the Developer or the Developers Representative/Agent wishes to obtain early plan sealing. This option relates to the Land Development Guidelines requirements and will require submission of an uncompleted condition bond for the outstanding works. It is Council sole determination whether to agree to this arrangement and building and plumbing approvals will not be given until the works are completed. Refer to the Council website for further details on the City Plan.

The uncompleted condition bond shall be lodged through Council’s Contributed Assets Section. Should Council approve the application the bond will be calculated on the percentage of uncompleted water and/or sewerage works in regard to the development being fit for purpose. The bond must be received by Council before plan sealing will be granted.

All works not practically complete at the water and sewerage pre-connection (WSPC) inspection will need to be finalised within a three (3) month period. In the process of conducting the practical completion inspection, all defects including any new defects listed since the water and sewerage pre-connection (WSPC) inspection, are to be rectified as if a water and sewerage pre-connection (WSPC) inspection had not occurred.



Should the works not be finalised within the agreed timeframe, Water and Waste will look to utilise the bond monies to arrange for completion and/or rectification of any outstanding works.

Water and sewerage pre-connection (WSPC) inspections will be conducted as per the practical completion inspections listed below.

7.4. Practical Completion Inspections Practical completion (PC) inspections are required for OPW approved developments following completion of works to ensure the works have been completed in accordance with Council’s development approval and conditions. This inspection is a mandatory hold point which must be undertaken prior to the works being accepted as ‘On Maintenance’

A subdivision is deemed to have passed a Practical Completion Inspection when:

• Master water meter (or water meters) installed; and

• A Practical Completion Inspection has been completed with all defects rectified.

Practical completion (PC) inspections will generally include, but are not limited to, inspection of the following:

Water Supply Reticulation (including Non drinking Water Supply):

• alignment and location check of system in accordance with approved design

• hydrants and valves are in accordance with the design

• hydrant and valve covers and surrounds are installed and painted correctly including road markers

• height of valves and hydrants within shroud/surrounds are centrally placed and in accordance with the South East Queensland Water and Sewerage Design and Construction Code. Also includes checking that spindle risers are securely installed, and hydrants are installed in correct orientation

• pipe, hydrant, valve and property service locations (meters and Conduits) markers completed

• property service water meter boxes (and meters if installed) installed correctly

• Future extension end of line arrangements (including temporary construction hydrant) correct

• specialised infrastructure complete (pumps, PRV's, reservoirs, etc.)

• where applicable, written certification provided showing Pressure and Water Quality Testing results have been carried out in accordance with the South East Queensland Water and Sewerage Design and Construction Code. Refer to the Council website for the Water and Sewerage Acceptance Testing Guide. (All test results shall be submitted to Council as soon as they are available to ensure Water and Waste can expedite water connections).

Sewerage Reticulation:

• alignment and location check of the system in accordance with approved design

• visual inspection of all sewerage pipelines shorter than 14m in length (No CCTV required)

• maintenance holes (Manholes) have been constructed in accordance with the South East Queensland Water and Sewerage Design and Construction Code and the convertor slabs and surrounds are sealed watertight

• visual inspection of all sewerage manholes including benching, joints, coating and verticality

• all RIGS systems are constructed in accordance with South East Queensland Water and Sewerage Design and Construction Code

• pressure main valves in accordance with the design

• pressure main valve covers and surrounds installed and painted correctly

• height of pressure main valves within shroud/surrounds are centrally placed and in accordance with the South East Queensland Water and Sewerage Design and Construction Code. Also includes checking that spindle risers are securely installed



• pressure main valve markers completed

• pump and lift stations where applicable are constructed in accordance with the SEQ D&C Code with all mechanical and electrical facilities successfully commissioned

• provision of certification from the supplier of ready mixed concrete confirming all concrete supplied for sewerage manholes and pump/ lift stations is in accordance with SEQ D&C Code

• provision of a written warranty in Council's name jointly from the manufacturer and certified applicator of the protective coating system of manholes and sewerage pump/ lift stations in accordance with SEQ D&C Code; and

• where applicable, written certification provided showing that all Testing and inspections have been carried out in accordance with the SEQ D&C Code. Refer to Council's website for the Water and Sewerage Acceptance Testing Guide. (All test results shall be submitted to Council as soon as they are available to ensure Water and Waste can expedite sewer connections)All footpaths shall be fully turfed or concreted with all surface boxes and manholes finished at the final finished surface level

• CCTV will be reviewed by WW within eight working days of receipt in to Council. Any defects will be advised to the applicant the Council assessment manager in writing to allow for rectification. To ensure that the CCTV is able to be viewed by WW at the earliest possible time, a copy of the CCTV and a copy of all test results should be provided at the on maintenance inspection. If this is not provided at the on maintenance inspection is should be delivered to the front counter at the Council office at Nerang, stating that this information is for Asset Audit and Handover and needs to be collected.

• All footpaths shall be fully turfed or concreted with all surface boxes and manholes finished at the final finished surface level.

The subdivision development works will not be formally accepted “On Maintenance” until:

• the maintenance security bond has been lodged and a maintenance agreement entered into, and

• ‘As Constructed’ data provided in the correct format, and

• all test results and certificates are submitted in accordance with this Procedure. Refer to Council's website for the Water and Sewerage Acceptance Testing Guide, and

• A practical inspection has been completed and successfully passed.

7.5. Post Connection Requirements 7.5.1. Water Meter Information

Following all water property service connections to Council's water infrastructure completed by the Developers Contractors, it is the responsibility of the Developer or its Representative/Agent to install all water meters as soon as possible. As part of the meter installation, the Developer or its Representative/Agent shall complete the Developer Installed Meters Form (refer to Council's website) including accurate location details with GPS coordinates, and submit it to [email protected] within 7 days of the installation. If there is a single meter being installed then these details are to be captured by the Contractor on the day of connection and supplied to the Water and Waste representative on the day of connection. Plan sealing (where applicable) will not be permitted to occur until the meter details have been provided, where applicable. Water and Waste will audit all new drinking and or recycled water meters once the new system has been brought on line (made live). A hydraulic and conductivity test will also be undertaken by Water and Waste in dual water serviced areas.

The Developer or its Representative/Agent is responsible for arranging for a meter audit to be completed once the meters have been installed and the system is live. Failure to install the meters within the designated




timeframe may result in the meters being installed by Water and Waste with full cost recovery from any bond money held by Council.

Additional information on water meter and sub meters can be found in the meter technical specifications on Council’s website.

7.5.2. Asset Information and “As Constructed” Requirements

At the completion of the works for water and sewerage, the Developer or their Representative/Agent shall provide As Constructed information in accordance with the As Constructed Data Capture Guidelines.

Refer to Council's website for further information on the requirements for “As Constructed: information

7.5.3. Plan Sealing Requirements Water and Waste seeks to ensure plan sealing can occur as soon as possible for development works, whilst at the same minimising risks and impacts to customer. Water and Waste endeavours to provide operational services immediately upon issue of Titles for “serviced lots” this includes fully operational (metered) water property service connections and fully operational sewer property service connections. Water and Waste requires the following items to be completed prior to sub-divisional plan sealing:

• All developer applications approved (*these works do not have to be physically completed), and

• master water meter and/or water meters installed, and

• all specified Conditions within the developments Decision Notice have been achieved, and

• an uncompleted works bond received for outstanding items that Water and Waste will permit to be bonded, and

• all infrastructure charges have been paid.

7.5.4. Early plan sealing requirements At the request of the applicant, Water and Waste may, at its sole discretion, agree to approve plans of survey prior to completion of water and sewer connection works. The following provides an overview of the WW Early Plan Sealing process, and WW’s requirements.

Early Plan Sealing Approval by WW is subject to:

• Outstanding defects from previous stages are completed

• Acceptance testing has passed:

• For sewerage works this includes pump stations

• For the water reticulation system this includes reservoirs and associated pump stations

• Pre-live inspection has passed for:

• The works in the current stage

• As well as works in any downstream stages.

Note the timeframe to complete bonded works is 3 months from when Early Plan Sealing is approved.

7.5.5. Water Quality (Bacterial) testing Water quality (bacterial) testing is not required until the Connection Works phase. Water quality sample point locations may be finalised before the End of the Acceptance Testing phase



7.5.6. Lodgement of Bond The applicant submits an Uncompleted Works Bond application to Council's Economy, Planning and Environment (EP&E) department, where it will be referred to WW. The application for Bonded works must be approved by WW.

7.5.7. WW prices for Bonding of Connection Works

• $20,000 per sewer connection to close an air-gap

• $5,000 per sewer connection to remove a plug

• $20,000 per water connection – includes bacterial testing

The following diagram provides an overview of WW’s Early Plan Sealing and Normal Plan Sealing processes. Figure 7.5.3 Plan Sealing Process



I am a Sub-division Developer, what planning and design work is required to get approval to construct water and sewerage Infrastructure

7.6. General The construction of water and sewerage network is a high risk activity for which extensive planning and design activities are required in accordance with this Procedure.

7.7. Planning The overall aim of planning for Council's infrastructure is to contribute to the development of a sustainable and economic city based on:

• Ensuring the development is not adversely impacted by odour generated for Council's existing sewage treatment facility and sewer pump stations.

• satisfying community obligations – adequate pressure, quantity, quality, ease of connection,

• convenience of sequencing development, appropriate level of service for economically important land uses

• ensuring the environment is not degraded by the failure of water supply and sewerage infrastructure and/or waste water treatment facilities

• provision of satisfactory low maintenance infrastructure, headwork’s/ infrastructure delivery mechanisms

• integration of drinking water and sewerage planning with other community infrastructure – strategic, wildlife, infrastructure corridors and

These planning principles will be considered by Water and Waste in considering any applications for extension of Council's infrastructure.

7.8. Design 7.8.1. Existing Infrastructure

Water and Waste require all existing infrastructure relating to the design of the proposed works, to be located and verified via survey and/or potholing as part of all water supply and sewerage works. Survey and potholing information must be supplied to Council with any application. The Engineering Drawings must identify the located services horizontally and vertically.

Information on existing water and sewer infrastructure is available by submitting a “Search Request Form”. The mapping information provided is for indication only. It is the Developer/owner’s responsibility to confirm the actual on-site location of any infrastructure before any design or construction works begin. Detailed infrastructure drawings for sewer assets are available by submitting a “Sewerage Infrastructure Drawing Request Form”. Council takes no responsibility for the accuracy of the information provided from a Search Request.

7.8.2. Network Analysis Report Prior to proceeding with the detailed design of reticulation mains, and where development is:

• outside the Council's Priority Infrastructure Area (PIA),

• inside the Southport Priority Development Area (PDA),

• inside an area covered under an Act

• proposed where demand is higher than that planned by Water and Waste in the prevailing infrastructure planning documents or

• proposing timing that is different to that projected by Council in the Netserv Plan or Local Government Infrastructure plan.



The Developer shall undertake a network capacity analysis to determine the impact of their development on the existing network, and submit a detailed report to Council for approval as part of their development submission. The objective of the network analysis report is to:

• determine the optimum size of the internal mains; and

• ensure that Council's standard of service to each lot is maintained.

To facilitate the detailed design of reticulation mains, Water and Waste will:

• Provide to consulting engineers relevant hydraulic models in Innovyze H20 Map (Water/SWMM)/Info (Water/SWMM) and planning/growth assumptions. The consultants must use these models and software for the capacity assessments. The fee for obtaining the hydraulic models and planning/growth assumptions and review by WW are available on application. The fee for review only of the report and modelling prior to submission with the development application is available on Council's s website.

• WW can provide a list of Consultants who have the required software.

7.8.3. Odour impact assessment In accordance with the Environmental Protection Act 1994, new developments or modifications to existing facilities that may give rise to noxious or offensive odours need to provide an Odour Impact Assessment Report. This Report is required for all sewerage pumping infrastructure and for the gravity receiving system where the pumping infrastructure connects to for both new work and for all extensions and reconfigurations of the pumping infrastructure. In addition to the foregoing, an Odour Impact Assessment Report is also required where new developments that increase the number of sensitive receptors are proposed within the community infrastructure interface area overlays (buffer zones) associated with sewage treatment plants and major sewage pumping stations.

7.8.4. Fire Flow and Pressure Test Developers generally commission hydraulic consultants to design internal plumbing and firefighting systems in accordance with the requirements of Australian Standards referenced by the Building Code of Australia.

Council endeavours to ensure provision of a fire hydrant within 40 meter (m) of the boundary of each developable property within the Water Connection Areas. However, where Council fire hydrant is located more than 40m from the proposed property boundary, the Developer is required to detail the proposed fire protection methodology. Council does not provide water for firefighting purposes for areas outside of the Water Connection Area.

Table 8.1 contains target standards relating to the provision of water for firefighting purposes for areas within the Water Connection Area (WCA).

Table 8.1 Fire Fighting Target Standards Category Description Target Standard

Firefighting Flows Commercial/industrial zones1. 30 litres per second (L/s) for 4 hours.

Residential zones (excluding rural residential and township zones1,2).

15L/s for 4 hours.

All other urban zones1. 15L/s for 4 hours.

Rural residential and township zones1,2.

7.5L/s for 2 hours.

Minimum Pressures During Fire Conditions

General standard. 12 meter (m) minimum residual pressure in the main, at the hydrant.

Rural residential and township zones1,2.

9m minimum residual pressure in the main, at the hydrant (at the discretion of Council depending on infrastructure and geographical considerations).



Background Demand During Fire Conditions

Commercial/industrial zones1. Peak Hour (PH) for the localised commercial/industrial zone, with 2/3 PH for the rest of the infrastructure.

All other zones. 2/3 PH (and no less than Average Day Demand), and with a positive residual pressure at PH background demand.

Assessments to be based on a single fire within the water supply zone and with the reservoir(s) at minimum operating level (MOL).

Notes: 1. Zones in the above table relate to the Water Supply zones firefighting flow capacity as defined by Water and

Waste. 2. Rural residential and Township zones also include rural residential developments built prior to 2000, and any

development provided after 2009 where a specific planning approval has been given.

For hydraulic consultants to design appropriate systems, information may be requested regarding the flow and pressure in the existing water supply infrastructure. While it is the legal responsibility of a building Developer/owner to ensure their buildings meet fire safety standards, Water and Waste offers an advisory service in the form of a Water Network Hydraulic Information (WNHI) Report. To request a WNHI report for a particular property, a request form can be downloaded from Council's website. The advice contained in a WNHI report is based on hydraulic modelling as well as hydrant flow and pressure testing, and reflects the capacity of the infrastructure to provide firefighting flow rates, volumes and pressures, that can currently be achieved (95% percentile). The information provided in the WNHI Report reflects Council's water supply infrastructure and likely operational conditions for the 12 month period after the date of the report. The WHNI report does not constitute a guarantee of any sort that the firefighting flow rates, volumes and pressures will be available beyond that period.

The applicant may request in writing a concession against the target standards presented in Table 12.1. The request must include a Water Network Hydraulic Information Report that clearly demonstrates that the hydrant can deliver the required fire flow requested. This request will be evaluated by Water and Waste but there is no guarantee that the request will be granted.

All new buildings classified from Class 2 to 9, (refer to Building Code Australia for the definition of building classes) must ensure that adequate fire protection is available in accordance with the Building Code of Australia (BCA). It is the responsibility of the Developer/owner of a building, in consultation with a hydraulic consultant if relevant, to assess the risks as well as the information provided by the WNHI report, in order to design a system to meet the relevant regulatory requirements.

7.8.5. Infrastructure Design Reports Water and Waste requires as part of the design submission of the following Reports that are to be used to design the required Infrastructure;

• A “Safety In Design“ (SiD) report shall also be compiled by the Consultant in accordance with the Work Health and Safety Act 2011 and the Safe Design of Structures Code of Practice 2013. The report shall be updated where any design changes are required and submitted as part of the review process.

• In accordance with the Environmental Protection Act 1994, new developments or modifications to existing facilities that may give rise to noxious or offensive odours need to provide an Odour Impact Assessment Report. This Report is required for all sewerage pumping infrastructure and for the gravity receiving system where the pumping infrastructure connects to for both new work and for all extensions and reconfigurations of the pumping infrastructure.

• A water and Sewerage Capacity and Schematic Report that assesses the impacts of the proposed infrastructure on the downstream water and sewerage network and to provide the proposed reticulation design.



These Reports are best provided prior to commencing the design of the infrastructure as they may influence the design outcomes such as the need for an Active Odour Management system where land is required for a Bio-trickling Filter or Chemical Scrubber or where a work platform is required for maintenance access to an aerial pipeline appurtenance.

7.9. Design Drawings 7.9.1. General Requirements

Developers are required to provide a full set of Engineering Drawings of the existing and planned drinking water and sewerage infrastructure to Water and Waste. The drawings:

• may be part of a larger set of Engineering Drawings but must be clearly identified in the drawing set

• must be constructible in respect to other services or structures

• must be of sufficient detail and resolution to support appraisal by Council which shall be deemed to be as per typical tender issue standard produced in Auto CAD; and include annotated drawings in accordance with the South East Queensland Water and Sewerage Design and Construction Code including plan views, cross sections and long sections and

• must have full details of the connection, including list of fittings to the existing water and sewerage infrastructure; and must include annotated levels to enable visual assessment (i.e. not to rely on digital models for approvals) and must be clear, without contradictions and be entirely consistent with other Engineering Drawings for the site.

• must show the verified location and depth of all existing utility services, water infrastructure, sewerage infrastructure, stormwater infrastructure etc. The design shall conform with the requirements noted in Appendix D for working adjacent to Council's water and sewerage infrastructure.

Engineering Drawings are to be in accordance with the South East Queensland Water and Sewerage Design and Construction Code and the technical specifications in this Procedure. Consultants are expected to have systems in place to adequately assure the quality of Engineering Drawings, reports and documents they produce.

7.9.2. Engineering Drawings

Engineering Drawings prepared by the Consultant shall be submitted for all water supply, sewerage reticulation, connections and other works associated with the Development. Drawings shall include the following (further detail is found in the South East Queensland Water and Sewerage Design and Construction Code (Asset Information Specification)):

Water Reticulation

• water reticulation plan

• pipe size, type and class

• water main alignments

• valve, hydrant and other fittings locations

• longitudinal sections

• water supply pump station details

• minor reservoir details

• live connection requirements and associated details

• water meter information

• conduits

• property services and location of reticulation mains connection point and

• easement location.



Sewerage Reticulation

• Sewer Reticulation Plan

• pipe size, type and class for Rising, Gravity and Vacuum mains and Vacuum monitoring conduits

• sewer main alignments

• sewer rising main including fittings

• monitoring system details

• manhole locations, type, drop and lid type

• vacuum manhole and vacuum valve pit locations, type and lid type

• house connection type and level

• longitudinal sections of each line

• sewer pump station details

• live connection requirements and associated details

• equivalent populations, flow and design capacity and

• easement location.

7.9.3. Drawing Submission Engineering Drawings for all water and sewerage reticulation works shall be submitted to Council following the Development Application process which can be found on the Council's website.

All Engineering Drawings submitted to Council for approval shall be checked and signed by the Consultant. Council does not provide a comprehensive checking service for reviewing drawings in detail and it is the Consultant's responsibility through its Quality Assurance procedures to ensure that Drawings are in accordance with South East Queensland Water and Sewerage Design and Construction Code, Code of Practices, relevant Acts and Regulations, By-Laws and Council's Standards.

Council will only carry out a review to ensure the design presented broadly conforms with the South East Queensland Water and Sewerage Design and Construction Code and the Council's Standards. It is not necessarily a compliance check of calculations and all Engineering Drawings.

Water and Waste may charge a fee for re-assessment, where the Engineering Drawings are required to be re-submitted for assessment, due to the Consultant failing to adhere to the South East Queensland Water and Sewerage Design and Construction Code and this Procedure. Refer to the Register of Fees and Charges on Council's website.

7.9.4. Design Certification All documentation (drawing and specifications) submitted for approval for connections, disconnections or interference with Council's infrastructure must be certified by an appropriate person (i.e. Registered Professional Engineer Queensland, Building Hydraulic Consultant or Consulting Engineer) demonstrating all reasonable skill, care and diligence has been exercised in the design of the works in accordance with the:

• relevant Council Development Approvals (DA)

• Council's Policies

• Council's Water and Sewerage Customer Service Charter and Procedures

• SEQ Water Supply and Sewerage Design and Construction Code (SEQD&C Code)

• Water Services Association of Australia (WSAA) Codes

• relevant Australian Procedures and Codes of Practice

Note: In keeping with the above aim, the Consultant shall take full responsibility for errors and omissions in the Design Drawings submitted.



• Queensland Development Codes

• Queensland Plumbing and Wastewater Code

• Water Supply (Safety and Reliability) Act 2008 (WSSRA)

• Plumbing and Drainage Act 2002 (P&DA) and

• Building Code of Australia (BCA).

The references above refer to various legislative instruments, codes, procedures and Council documents as they are at the date of adoption of this procedure and as amended from time to time.

7.10. Construction 7.10.1. General

Water and Waste has a number of processes which developments can use to work on the Council's drinking water, recycled water and/or sewerage infrastructure. All developments must follow the Working on the Council's Infrastructure Approval Process (refer to Section 11 of this procedure). The Developer is responsible for arranging a suitably qualified Contractor to undertake the construction work. Where a Contractor is not deemed suitable by Water and Waste, the application will be refused. The Developer shall then seek another Contractor to complete the works, and submit a new application with the updated supporting documentation. Application fees may not be refunded where the Contractor has been deemed unsatisfactory during the review process.

A suitably qualified Contractor shall be assessed by Water and Waste as having:

• suitable qualifications as noted in Appendix B, and

• safety documentation such as SWMSs that satisfy current legislation and

• relevant licences/qualifications/tickets, and

• current insurances to the required amounts, and

• undertaken the required Water and Waste Inductions.

7.10.2. Trunk Infrastructure Works There will be instances where Council will require a Developer to construct trunk infrastructure on its behalf, or external to the development site, to enable the development to proceed and connect to Council's water and sewerage infrastructure. Trunk Infrastructure Works are generally identified in the Water and Waste Netserv Plan and Local Government Infrastructure Plan.

Where trunk infrastructure works is required, Developers are encouraged to enter into an Infrastructure Agreement (IA) with Council to provide certainty, to clarify requirements, responsibilities, refund conditions and timing of the provision of any refund. The indicative requirements for the delivery of trunk Infrastructure Works on behalf of Council are in the Charges Resolution. The infrastructure charges resolution details the methodology for offset/refund and credits applied construction of trunk infrastructure works.

7.10.3. Decommissioning of Existing Assets Where the development requires an existing infrastructure to be decommissioned, Council requires the following to be undertaken:

• Either remove, or cap and grout fill existing mains (for asbestos cement mains see below) along with removal of all appurtenances (tees, fittings, hydrants, valves etc.) and markings

• maintenance holes (manholes) must be removed 1m below the surface level, core holed at the base for drainage and backfilled

• pump station above ground structures must be removed (including buildings, electrical), below ground civil structure (including receiving manhole) must be removed 1m below the surface level, core holed at the base for drainage and backfilled



• asbestos cement mains in private property not contained in an easement in favour of Council must be removed in accordance with legislated asbestos removal procedures and the City’s asbestos management requirements.

• asbestos mains in public property may be capped off and grout filled with all appurtenances (tees, fittings, hydrants, valves etc.) and markings removed.

• asbestos mains in private property contained in an easement in favour of Council may be capped off and grout filled provided the required clearances detailed in the SEQ code with other infrastructure is maintained with all appurtenances (tees, fittings, hydrants, valves etc.) and markings removed.

7.10.4. Temporary Works Water and Waste may allow the use of temporary infrastructure (e.g. pump stations, mains) for subdivisions, until the permanent infrastructure is available for connection, on a case by case basis, using the following assessment criteria and requirements:

• the proposal must be of a temporary nature, whereby the Applicant must connect to the permanent infrastructure within three months of it becoming available, and the temporary infrastructure must be decommissioned, at the Applicant’s expense

• the proposal will temporarily service a minimum of 50 lots, unless otherwise approved by Water and Waste

• it conforms with the Council's strategic planning and objectives

• an infrastructure strategy is provided outlining the temporary and permanent solutions, and how the transition between the two is feasible

• all temporary works are classified as non-trunk infrastructure under, as it is considered that the cost of these works are a trade-off for being allowed to develop ahead of sequence and

• the Applicant must submit a bond in favour of Council for the construction of any infrastructure required to connect to Council's permanent infrastructure and the decommissioning of all temporary infrastructure.

• The bond shall be drawn down by Water and Waste for the decommissioning of the temporary infrastructure (conducted by Water and Waste). The remainder of the bond shall be returned to the Applicant once the connection to the ultimate infrastructure has been placed on maintenance.

• The Applicant has three months to connect to Council's permanent infrastructure from the time it is notified by Council. The remainder of the bond shall be returned to the Applicant once the connection to the permanent infrastructure has been completed and placed on maintenance.

• Should the works not be completed as requested, the bond shall be drawn down by Water and Waste for the completion of the connection to Council’s permanent infrastructure. The remainder of the bond shall be returned to the Applicant once the connection to the ultimate infrastructure has been placed on maintenance

7.11. Private Water and Sewerage Systems Approval for private water and sewerage systems will occur through the development assessment process under Planning Act 2016. Where Developers propose to install private water (including property service/fire mains) and/or sewerage systems as part of their development, the systems shall remain owned, maintained, operated and replaced by the relevant Property Owner or Body Corporate. Community Title Schemes that provide Attached Dwellings and Medium Density Detached Dwellings that are accessed by common private title land shall comply with Clause 5. (e) of the Queensland State Planning Policy for Liveable Communities that requires compliance to the State Planning Policy code: Fire services in developments accessed by common private title. Metered connections of the combined Domestic and Fire Service shall be in accordance with Water and Waste specifications and standard drawings which can be



found on Council's website. Hydrant installations off the combined main shall be above ground double outlet Pillar Hydrants in accordance with AS 2419.1 that are provided with a non-testable in-line single check valve with the pipework and fittings and Pillar Hydrants to be Certified Materials. The above requirement for compliance to the State Planning Policy code: Fire services in developments accessed by common private title, shall also be applied to Caravan Parks and Relocatable Home Parks. Where upgrades to Council's infrastructure are undertaken which impact on the private system, the Body Corporate/owner of the private system is responsible for any upgrades to its system including all related costs (eg. design, investigations, bringing infrastructure to current standards, tankering, spill clean-up). Council shall not be liable for upgrading any private systems.

Where private water meters are installed the property owner or Body Corporate are responsible for maintenance and replacement.

7.11.1. Easements Easements widths for single water supply and sewerage mains shall be as per the South East Queensland Water and Sewerage Design and Construction Code. An easement in favour of Council shall be provided by the Developer for the following situations:

i) Over all existing and proposed water and sewer mains (gravity or pressure) within the Developer’s private property, including residential lots, private parks and reserves, industrial and commercial sites, and within group titled developments.

ii) Over all proposed sewer mains to be constructed within private properties not owned by the Developer, for the connection of the Developer’s site to Council's sewerage infrastructure. Easements must be executed and submitted to and in Council's favour prior to the issuance of a DP.

iii) To allow upstream properties the ability to connect to Council's downstream sewerage infrastructure.

iv) For the future location of trunk water and sewer mains within private property, as identified in Water and Waste Netserv Plan (Water and Sewerage Infrastructure Plan – Local Government Infrastructure Plan (LGIP)), or as directed by Council.

v) Temporary construction easements may be required during the construction of water supply and sewerage infrastructure, and extinguished once the infrastructure is placed on maintenance.

A 4.0m wide easement is required where dual (two) Council services up to DN375 are constructed (e.g. sewer and stormwater).

Temporary construction easements, wider than those easements stipulated in the SEQ D&C Code, may be required by Council during the construction of infrastructure, and extinguished once the infrastructure is placed on maintenance. The easement widths shall be specified by Water and Waste.

No landscaping works involving large tree/shrub plantings with extensive root systems (e.g. rubber trees, umbrella trees) are permitted within Council's water supply and sewerage easements.



8. I am doing works which may impact on existing Water and Waste infrastructure, how do I get approval to work on or near that infrastructure?

8.1. General It is an offence for any party to interfere with a water service provider’s infrastructure. This includes build over, interfere with access to, increase or reduce cover, or change the surface of land in a way causing ponding of water over an access chamber, or other infrastructure owned by the service provider.

While Council aims to minimise constraints on property owners wanting to undertake works on their properties, it is essential that Council ensures any proposed works does not adversely impact on its water and sewerage infrastructure. Council will not permit infrastructure to be permanently located in basements or non-compliant with MP1.4 or this procedure. Any damage to these assets either during construction or afterward could cause harm to people, property and the environment.

All works will be undertaken in accordance with the conditions of approval provided issued by Council.

The following requirements have been designed to protect and maintain access to Council's infrastructure and, where possible, allow home owners / builders / property developers to build or carry out improvements on their properties.

8.2. Approval for Changes to Existing Infrastructure Any changes to the drinking water, recycled water or sewerage infrastructure requires Water and Waste approval. The changes include but are not limited to:

Water Works

• install, connect, construct, relocate and replace water mains

• hydrants: relocate, install, raise/lower

• valves: relocate, install, raise/lower

• property service connections i.e. ready tap or full service (including water meter)

• disconnection from Council's infrastructure.

Sewerage Works

• connections, upgrades, diversions, replacements, decommissions, extensions of gravity and rising mains

• provide property service connections

• raise/lower maintenance structures (manholes)

• construct maintenance structures

• cut in and bench maintenance structures

• decommissioning of pump stations

• disconnection from Council's infrastructure.

Council may instigate legal proceedings against individuals and PCBUs where:

i) works are undertaken without approval

ii) works constructed are not consistent with the approved plans and/or conditions

iii) Council's infrastructure has been damaged during construction

iv) Private Certifier or the Registered Professional Engineer Queensland (RPEQ) certifying false or inaccurate information on which Water and Waste based the works approval



8.3. Assessment of building over and adjacent to Infrastructure Any proposal to build over or adjacent to Council's infrastructure must, in the first instance, be assessed under the Queensland Development Code Section 1.4 – Building over or near relevant asset. These provisions are applicable to all Class 1 and 10 building/structures, and are a mandatory requirement of the Queensland Development Code.

If the assessment does not comply with the criteria in the Queensland Development Code Section 1.4 – Building over or near relevant asset, then the following process will apply.

The build over or adjacent to Council's infrastructure for MCU’s shall be undertaken during the application assessment process. As a minimum, the Developer must supply engineering plans with surveyed infrastructure locations, showing how the works will interfere with the zone of influence plans of existing infrastructure. Pre and post construction CCTV will be required to verify the infrastructure has not been damaged as a result of works. Any damage found to Council's infrastructure is to be rectified at the Developers’ expense.

This procedure provides an outline of the limitations and requirements which need to be followed when planning to construct works over or within two metres of Council's infrastructure including drinking water pipes, water pipes, sewerage pipes, fittings, appurtenances and thrust blocks.

The procedure establishes criteria which will assist in protecting Council's infrastructure from damage and ensure that customers avoid the cost and inconvenience of removing structures which may impede access to an asset (for operations and maintenance purposes by Water and Waste).

8.4. Assessment of building over, under and next to infrastructure- Road reserve or public property (off-lot)

Any proposal to build over, under or next to Council's infrastructure must be assessed in accordance with the Council's – Guidelines for Working Near Water and Sewer Infrastructure. Council's – Guidelines for Working Near Water and Sewer Infrastructure provides an overview on obtaining approval to conduct works that may interfere with GCW infrastructure.

An application must be submitted to the Conflicts inbox ([email protected]) where the planned works are a notifiable activity or located in a notifiable work zone.

8.5. Assessment of building over, under and next to infrastructure- Road reserve or public property (on-lot)

Water and Waste does not generally allow any building work to be constructed over or immediately adjacent to its infrastructure within private property and generally requires a 3m access width (greater where the infrastructure is considered trunk) to allow for the operation, maintenance and/or replacement of that infrastructure. In certain circumstances, Water and Waste will allow lightweight removable structures to be built over or adjacent to the infrastructure and permanent structures adjacent to the infrastructure, subject to compliance with the conditions.

Refer to Council's website for more information and Guidelines for Working Near Water and Sewer Infrastructure.

8.5.1. Establishing type of infrastructure proposed to be built over or adjacent to Information on existing water and sewer infrastructure are available by submitting a “Search Request Form” which is available on Council's website (fees apply). Public utilities may obtain free infrastructure location information by submitting a “Utilities Location Mapping Request” form.

Infrastructure information available includes:

• location diagrams (property boundaries, street names, location of Council's water and sewer infrastructure, house connection points)

• infrastructure drawings (above information plus materials, size, manhole surface levels and sewer invert levels).



Note that the mapping information provided is for indication only. It is the property owner’s / developer’s responsibility to confirm the actual on-site location of any infrastructure before any design or construction works begin. Water and Waste can perform this location function if required (a fee applies). A land surveyor may also be required at the cost of the home owner / property developer.

Establish if the proposed structure/works are to be located within:

• 3 metres of a large diameter (>225mm) sewer; or

• 1.5 metres of any other asset; or

• 10 metres of any infrastructure if piles are to be driven.

If the proposed structure is located within the criteria set above, then the private certifier must obtain consent from Water and Waste prior to any works commencing (Refer to the Council's website for the required form).

8.6. Private Certification Process The Private Certification assessment process can only be undertaken by a Private Certifier or a Registered Professional Engineer Queensland (RPEQ).

The Private Certification assessment process applies to:

• building over or adjacent to Council's gravity sewerage infrastructure not exceeding 225 millimetres in diameter

• all building/structures, filling/excavation, footings (including bored/screw piers and ground anchors) or slabs (including driveways) that are located within two metres horizontally of Council's infrastructure (including maintenance holes and house connection branches)

• all building/structures, filling/excavation, footings (including bored/screw piers and ground anchors) or slabs (including driveways) that are to be built over Council's infrastructure (including maintenance holes and house connection branches)

• driven piles that are greater than 10 metres from a Council infrastructure (including maintenance holes and house connection branches).

The Private Certification assessment process does not apply to proposed works:

• near Council's infrastructure greater than 225 millimetre in diameter

• near Council's infrastructure greater than three metres in depth

• near Council's infrastructure constructed in Asbestos Cement (AC) pipes or Vitrified Clay (VC) pipes

• near Council's pressure infrastructure that are pumped or vacuum

• where rock bolts/anchors are proposed to be used

• where it is a requirement of Council's DP that a building over /adjacent the City’s infrastructure assessment be undertaken by Water and Waste

• where easements for Council's infrastructure purposes exist

• near pressure mains (water mains/ recycle water mains/ rising mains) on private property and public open space (not roads) and easements for water supply and rising main purposes

• on public roads

• that involve driven piles that are within 10 metres of Council infrastructure (including maintenance holes and house connection branches).

• Where the Private Certification process does not apply, the Private Certifier or the RPEQ must contact Water and Waste to clarify the assessment procedure.

The Private Certification process involves the following:



The Developer or their representative (private certifier or RPEQ engineer) must submit the following documentation to Water and Waste for consent to build over/ adjacent to Council's infrastructure.

• Water and Waste Build Over/Adjacent to Council's Infrastructure – Request for Consent Form (Refer to Council's website)

• Water and Waste Build Over/Adjacent to Council's Infrastructure Private Certifier – Assessment Form (this form must be completed by a licensed Private Certifier or a RPEQ). (Refer to Council's website);

• all relevant plans

• a ‘Statement of Justification’

• an RPEQ report where necessary (this will be required where a structural design is accompanying any private certification assessment)

• the prescribed fee.

Further notes regarding the Build Over/Adjacent to Water and Waste Infrastructure Private Certifier – Assessment Form.

The Developer or their representative (private certifier or RPEQ engineer) must submit this form to Water and Waste for consent to build over and adjacent to Council's infrastructure.

• This form contains the assessment requirements and must be completed by a licensed Private Certifier or a Registered Professional Engineer (RPEQ Structural Engineer Certified).

• For all applications, Certifiers and RPEQs must assess the application of acceptable solutions of the General Provisions.

• For applications involving piles/piers, swimming pools, retaining walls, filling and excavation, Private Certifiers and Engineers must also assess the application against the acceptable solutions of the Additional Provisions.

• The assessor must tick either ‘MET’ or ‘N/A’ for each of the acceptable solutions.

• The Certifier or Engineer must make the Assessor’s Declaration before lodging the application with Water and Waste, with the owners’ signature.

An application MUST include a ‘Statement of Justification’ which demonstrates that ALL fair and reasonable alternatives have been considered. Fair and reasonable alternatives include, but are not limited to, either relocating the proposed structure OR relocating Council's infrastructure to ensure an acceptable clearance (minimum 1.0 m) is maintained between the structure and the infrastructure (subject to Water and Waste approval).

8.7. Water and Waste Consent Process If Water and Waste finds that the application is complete and endorsed by a private certifier or RPEQ engineer, then Water and Waste may stamp a “consent granted” on the Build over/adjacent to Council's Infrastructure - Request for Consent Form.

Water and Waste consent is issued in direct reliance upon the Assessor’s Declaration in the Build over/ adjacent to Council's Infrastructure specified in the Assessment Form.

Water and Waste reserves the right to audit any application received. Deliberate or false information supplied in support of consent, by the Private Certifier, or by a RPEQ, will result in a refusal and a possible complaint to the relevant governing authority of the professional involved.

When stamped, the Assessment Form will constitute the consent of Water and Waste under WSSRA, Part 7, Section 192 subject to the following conditions:

• conditions of consent, and



• the infrastructure must be located accurately on-site by the builder / supervisor / surveyor to determine the size, location and depth of the infrastructure prior to the commencement of any work, and

• works must be constructed in accordance with the details included in the Build Over / Adjacent to Council's Infrastructure - Request for Consent Form and supporting relevant documents.

A Private Certifier must not issue a building development approval which is inconsistent with the aforementioned conditions.

Water and Waste will add a notation to the property records being granted consent to build over or adjacent to Council's infrastructure. This will ensure future owners are aware of the consent when they apply for property searches during the purchase of the property.

8.8. Vehicle Crossovers Prior to constructing a driveway or Vehicle Crossover (VXO) within a Council road reserve, the property owner/developer must obtain VXO OPW approval (where existing water and/or sewerage surface infrastructure is within 300mm horizontally of the proposed VXO). An ‘Application for Operational Works’ form is available on Council's website.

Water and Waste's ’s preference is that surface infrastructure, such as; water meters, hydrants, valves, and maintenance holes are relocated out of VXO’s; this will be at the property owner/developer’s cost. However property owners/developers are permitted to leave surface infrastructure within VXO’s provided GCW requirements are met. These requirements can be found on Council's Standard Drawings 11-145-1A and 11-145-2A, and include constructing ‘Breakout boxes’ and installing trafficable lids.

The property owner/developer is responsible for ensuring that access to any existing Council infrastructure located within the new VXO, or impacted by changes to levels within the footpath, is maintained in accordance with Council's Standard Drawing 11-145-1A and 11-145-2A as part of the VXO OPW.

Water and sewerage infrastructure beneath the vehicle crossover will be required to conform to current cover requirements of the South East Queensland Water and Sewerage Design and Construction Code; this will be at the property owner / developer cost.

All modification work to water supply and sewerage assets shall be in accordance with the South East Queensland Water and Sewerage Design and Construction Code and the works completed under the Work on Council's Infrastructure Approval Process.

It is the responsibility of the home owner / developer to ensure compliance of the vehicular crossing. Non-complying vehicular crossings will be required to be rectified at the cost of the home owner/developer.

8.9. Cost of Works Any works (re-alignment, relocation, replacement, lowering or increasing cover etc.) to existing Council infrastructure that are necessary to comply with the requirements of this policy must be carried out by an approved Contractor. This may require an OPW application in accordance with the relevant planning act.

The home owner / developer shall be responsible for ALL costs associated with any identified works.

8.10. Damage to Network Infrastructure Any faults or failures to Council's live water supply and sewerage networks requiring an urgent response are to be reported to Water and Waste on 1300 000 928 to conduct the necessary urgent repairs. Operational faults or failures requiring an urgent response include the gushing of water and sewer spills. This applies to all live infrastructures, whether deemed on or off maintenance. Repairs to Council's infrastructure may only be undertaken by approved Contractors.

Council reserves the right to pursue recovery action against any relevant persons with respect to repair and related costs incurred in repairing damages. Any damage that is made during the “On Maintenance” period will be recovered from the third (3rd) party that damages WW infrastructure. In most cases the cost recovery is made against who is in trust of the land.



Operational repairs undertaken by Water and Waste as a result of damage from a contractor, or damage to infrastructure that is deemed ‘on-maintenance’, will be invoiced to the contractor.

Non-urgent defects can be repaired by the contractor for assets that are ‘on-maintenance’ and must be completed within an agreed timeframe. If the works aren’t completed within the agreed timeframe, WW will undertake the works and invoice the developer for all cost incurred. Non-urgent defects can include damaged meter boxes or lids, lowering or raising of valves/manholes/hydrants/meters, damage to sewer lids, or slow leaking at meter box/stop tap/ fire hydrant/etc. Those non-urgent defects that require shutting down the network will require connection applications to be submitted to Water and Waste’s Asset Audit and Handover Section for approval. Note that only Water and Waste are permitted to operate and shut down their networks.

8.11. Illegally built over or adjacent to infrastructure There are a number of buildings, family accommodation, extension to existing building etc, were built over or adjacent to existing infrastructure. Where this has been identified a note will be placed on the property file indicating approval was not granted for the structure which will be indicated on a property search. Application can be made for approval; it will be assessed as per the Queensland Development Code MP1.4 and/or this procedure however approval is not guaranteed. Should an investigation prove non-compliance with conditions of approval by Council then Council may instigate legal proceedings.



9. What are the risks and hazards associated with working on or near Water and Waste water and sewerage infrastructure?

9.1. Protection of Public Health Protection of drinking water quality is the number one risk associated with connections, disconnections and interference with Water and Waste drinking water supply infrastructure.

Water and Waste is responsible for the protection and provision of high quality drinking water to its customers. Water and Waste operates under an approved Drinking Water Quality Management Plan which is a requirement under the Water Supply (Safety & Reliability) Act 2008. The Water and Waste Drinking Water Quality Management Plan stipulate how water quality is managed and hazards are controlled. The Water and Waste Drinking Water Distribution System Hazard and Critical Control Point Plan provides a structured risk management and quality assurance system in order to minimise risks to its water quality and the safety of its infrastructure.

To ensure the newly constructed pipework is chlorinated correctly, the Developer or the Developers Representative/Agent must provide a marked up layout drawing showing their proposed testing locations to Water and Waste for review and acceptance a minimum of 10 working days prior to undertaking the tests. Water and Waste may require additional test points to be included in the testing, and will duly inform the Developer or the Developers Representative/Agent of this requirement. All costs for testing will be borne by the Developer, including any additional locations noted by Council.

Water quality test results within a network extension have a maximum validity period of 14 days from date of collection in accordance with Water and Waste Drinking Water Quality Management Plan. Due to all approved water connections having to be completed within the validity timeframe (14 days) of any water quality tests, the Developer or the Developers Representative/Agent must provide all water quality test results to Water and Waste within 96 hours of talking the samples. The Developer shall pay all costs to be able to satisfy this requirement. Failure to comply with this requirement may result in the connection not being able to be performed within the 14 days validity period, and new water quality tests being completed at the cost to the Applicant.

The Developer or the Developers Representative/Agent must review the results, including that the location listed on the documentation stating where the samples were taken is correct, prior to submitting the results to Water and Waste.

Note: Water quality tests cannot be completed against a live closed valve due to public safety requirements.

9.2. Protection of the Environment Queensland’s economic, social and ecological welfare relies upon the sustainable management of its environment and conservation of its heritage. There are a number of legislative requirements which Developers and their representative (such as Contractors) must comply with during construction activities such as:

• Coastal Protection and Management Act 1995 • Environmental Protection Act 1994 • Nature Conservation Act 1992 (with respect to the protection and management of wildlife and

World Heritage) • Queensland Heritage Act 1992 • Planning Act 2016 (with respect to those parts relevant to the department) • Waste Reduction and Recycling Act 2011 • Water Act 2000 (Chapter 3).



9.3. Work place Health and Safety In accordance with the Work Health and Safety Act 2011, the known hazards typically associated with water and sewer assets are listed below.

This list is not exhaustive and specifically excludes risks and hazards that may be introduced during the execution of the Works. Any persons working on or around Council's infrastructure shall perform a risk assessment prior to undertaking the works, and implement appropriate control and mitigation strategies for known and created hazards.

Council's infrastructure may:

• overflow or surcharge causing safety risks (e.g. engulfment) and environmental damage if works are not adequately managed.

• contain biological or chemical hazards. There may be physical injury and microbiological contamination of persons coming into contact with the sewage if the works are not adequately managed, or if personal hygiene procedures are not followed. Biological hazards (substances which consist of, or which may contain micro-organisms or non-viable products of living matter, which can create a risk to health, for example virus, bacteria (such as Human Immunodeficiency Virus, Hepatitis (A, B and C), Avian Influenza (Bird Flu), tetanus, typhoid fever, Q fever, Hendra Virus, dermatitis etc.)).

• be electrically charged (e.g. switchboards) and cause electric shock or burn injuries if works are not adequately managed (note: metal pipelines may also become electrically charged).

• contain confined spaces. There may be risk of asphyxiation or other serious injuries if ‘Safe Entry to Confined Spaces’ Regulations and standard operating procedures are not adhered to. Confined spaces could include manholes, trenches, reservoirs, drywells, wet wells and pipelines. Hazardous atmospheres are likely to exist in confined spaces.

• exist at or adjacent to (Public Utility Plant) PUP and other services. The existence, location, alignment, depth, size or type of PUP or service must be confirmed by the person undertaking the works. There may be risk of disruption to PUP and users of the PUP or service if the person undertaking the works does not adequately undertake responsibility to locate existing PUP and other services in advance of construction.

• exist within unstable earth once excavated or near other structures which in turn create instability on the zone.

• be subject to sudden flow variations which could cause pipework to shift suddenly and eject their contents if not restrained adequately (note: that Water and Waste typically transfer normal operational loads to thrust blocks and surrounding earth/structure etc.).

• contain pressurised fluids (e.g. pipelines) which could be ejected in high volumes and/or at high velocity if the pipeline is ruptured.

• be located in an area identified where ground water in soils of low stability may be present and specific safety precautions must be undertaken.

• be manufactured from asbestos cement (e.g. some pipelines) and any work associated with asbestos will require compliance to legislation.

• be located along roadside adjacent to vehicular or rail traffic.

• create the potential to fall from heights when accessed.

• be located in areas of inadequate lighting.

• produce, or be located in areas with, excessive noise.

• be located in remote or isolated areas, and near animals including insects, snakes and spiders that bite or sting.

• be located in areas with ultraviolet radiation.

• involve working over or near water.

• cause serious personal injuries or other damage if not operated, moved or modified in accordance with the manufacturer’s procedures.



9.4. Accreditation Scheme for Consultants and Contractors Water and Waste is working towards creating and implementing an accreditation scheme for Consultants and/or Contractors. This scheme will allow customers who need to apply to work on Council's water and/or sewerage infrastructure, a process to assist them in engaging accredited companies for their works.

9.5. Unsatisfactory Contractors Water and Waste has the right to restrict who is permitted to work on Council's water and sewerage infrastructure. Where Water and Waste believes a Contractor is inexperienced or has undertaken work where Council's network was considered compromised, Council may not approve other works to be completed by the company. Water and Waste reserves the sole right to determine who can work on its live networks. Water and Waste is working towards creating and implementing a Level of Service requirement for Contractors.

9.6. Roles and Responsibilities It is essential that relevant stakeholders in the application, assessment, approval, audit and acceptance of all drinking water, recycled water and sewerage infrastructure understand their roles and responsibilities. The Planning Act defines a Developer as a person, organisation, government authority or Developers’ representative/agent (includes Contractor, designer, Applicant) carrying out any of the following:

• building work • plumbing and drainage work • operation work • reconfiguring of a lot • making a material change of use of premises.

All the above activities must be administered in accordance with the requirements of the Planning Act 2016 or relevant Planning Legislation.

For all work, the application for connection, disconnection or interference with water and sewerage infrastructure shall be signed by an Applicant, and the Property Owner indicating their consent for the works related to the property to occur. The application shall also provide details of the Contractor who will be performing the works, and this person/company must be suitably qualified to carry out the work on behalf of the property owner/developer.

Under all categories, Water and Waste shall consider the Applicant as the Developer’s Representative/Agent for all matters associated with the application, approval and audit process.

All Water and Waste correspondence and communication shall, in the first instance, be directed to the Applicant who shall be primarily responsible for corresponding and communicating with the Developer and other Developer’s Representatives/Agents including Contractors, Designers, Property Owners etc. Advice or information provided to the Applicant, shall be taken as advice or information provided to the Developer and/or other Developer’s Representatives/Agents.

Water and Waste shall nominate a primary representative for the connection, disconnection or interference works. The Water and Waste representative may change through the application, approval and audit process at the sole discretion of Water and Waste based on staff availability and workloads.

Developers and/or Property Owners shall formally advise Water and Waste of any changes to the Applicant.

The following Table summarises the key roles of Council, and the Applicant and their different Representatives/Agents in medium and high risk category works.



Table 8.1 - Roles and responsibilities in the working on Council's infrastructure process.

Process Council Applicant

Developer’s Representative/Agent for the Design (e.g. the Consulting Engineer)

Developer’s Representative/Agent for the Construction (e.g. the Contractor)

OPW Approval and associated construction activities (Medium and High Risk categories only)

• Manage all aspects of OPW applications made to Council.

• Attend periodic and scheduled site meetings with consulting engineer.

• Superintendent responsibility for all engineering matters for the water and/or sewerage approval associated with a site including: investigation - including

network analysis, existing infrastructure locations, efficient extension proposal and consultations with relevant stakeholders, PUP plant clearances and exceptions noted

to accurately locate infrastructure on-site prior to any works (earth or construction) and provide survey plans indicating location

design - including compliance with Council requirements, standards and specifications

supervision - including site Workplace Health and Safety, site Quality Assurance, pre-start appointments, compliance with approved plans and Council requirements, standards and specifications

certification and acceptance testing - required to comply with South East Queensland Water and Sewerage Design and Construction Code (i.e. trench compaction, vacuum testing, ovality, bacterial/chlorine, pressure etc.)

commissioning of all mechanical and electrical assets

infrastructure handover - including commissioning of active infrastructure, inspection, certification, testing, and documentation applicable for infrastructure handover and

all easements provided as per South East Queensland

• Construct all water supply and sewerage works in accordance with Council issued approved plans, South East Queensland Water and Sewerage Design and Construction Code and Council requirements, standards and specifications.

• Attend periodic and scheduled site meetings with consulting engineer and Council inspector/s.

• Ensure compliance with all regulations on site such as Work Health and Safety Act 2011 and work contracts.



Water and Sewerage Design and Construction Code.

• Attend periodic and scheduled site meetings with Council inspector and Contractor.

Pre-start meeting (Medium and High Risk categories only)

• Attend by invitation and conduct meeting

• Provide pre-start package

Request and attend meeting Attend by invitation

Water and Sewerage Pre-Connection Inspection and Practical Completion Inspection (Medium and High Risk categories only)

• Attend by invitation and conduct meeting

• Provide list of defects found during inspection to Developer’s Representative/Agent for the Design

• Attend reinspection inspection of defects

• Request and attend meeting • Provide list of defects found

during inspection to the Developer’s Representative/Agent for the construction for rectification

• Request and attend reinspection inspection following rectification of defects

• Attend by invitation • Undertake rectification work

on defects as directed by the Developer’s Representative/Agent for the Design

• Attend reinspection inspection of defects

Application for working on the Council's infrastructure and associated construction

Manage all aspects of the applications made to Council including: • Review of application

documentation • Arrange for network

shutdowns, where applicable

• Provide written approval to undertake the work to the Applicant

• Provide any additional conditions as part of approval to undertake work

• Undertake inspection of work

• Undertake inspection of restoration within 72 hours following completion of work on the Council's infrastructure

Superintendent responsibility for : • Ensuring all documentation

required to be submitted with application is correct and complies with current legislation.

• On site design changes outside permissible change tolerances - including compliance with Council requirements, standards and specifications

• Ensuring Developer’s Representative/Agent for the construction is compliant with all regulations on site such as Work Health and Safety Act 2011 and work contracts.

• Construct all water supply and sewerage works in accordance with Council - issued approved plans, South East Queensland Water and Sewerage Design and Construction Code and Council requirements, standards and specifications.

• Ensure compliance with all regulations on site such as Work Health and Safety Act 2011 and work contracts.

• Book inspection with Council Inspector for work on Council's infrastructure

• Leave the site safe following the work on Council's infrastructure

• Complete all restoration to site within 24 hours following work on Council's infrastructure

In the previous Sections, different process roles and responsibilities in the flowcharts are identified by:

• purple steps – Both Water and Waste, and the Developer or their Representative/Agent are involved;

• blue steps – Water and Waste only;

• orange steps – Developer or their Representative/Agent only.



10. What are the fees and charges associated with extensions, connections, or changes to Water and Waste infrastructure?

10.1. General In addition to standard fees associated with Development Approvals and Operational Works etc., Water and Waste has a range of fees and charges associated with connections, disconnections or interfering with Water and Waste Infrastructure. These include:

• Work on Council's Infrastructure • Supply and Review of Network Model and Data

Council's Register of Fees and Charges can be found on Council's website.

10.2. Fees and Payment The nominated fee shall be payable for any connection is defined as a single point where work is required to be completed on Council's existing infrastructure. The existing Water and Waste infrastructure may be live or not-live at the time of connection but is already owned and controlled by Water and Waste.

The only example where multiple works can be completed under 1 fee is where a section of new water main shorter than 14m is being constructed, it is acceptable that both end connections will be included in the one fee. ln situations where a section of new water main which is longer than 14m is being constructed, each end will be a single connection and as such two fees are payable.

The Application to Work on Council's Infrastructure Process Fee(s) includes reviewing the application, a nominated total of hours for onsite auditing, and where applicable, the network shutdown/isolation costs (not including bypass equipment, network manipulations, or Contractors arranged by Water and Waste). All additional costs for a network shutdown shall be invoiced to the Applicant following completion of the works.

Payment can be made at any of Council's Customer Service Centres across the Gold Coast. All fees must be paid in full for each location of work on Council's water or sewerage infrastructure prior to the works being granted approval.

A copy of the payment receipt must be included as part of the application submission package.

Work outside normal work hours (7am to 4pm) shall incur additional costs. Please refer to Council's website for the current Register of Fees and Charges.

10.3. Additional Fees The Application to Work on Council's Infrastructure Process Fee includes reviewing the application, a nominated total of hours for onsite auditing, and where applicable the network shutdown/isolation costs (not including bypass equipment, network manipulations, or Contractors arranged by Water and Waste). All additional costs for the shutdown shall be invoiced to the Applicant following completion of the connection(s).

Where the work is not completed within the permissible outage timeframe, the Applicant will be invoiced all costs for any of Water and Waste’s personnel time and any other associated costs at the required chargeable rates.

Any additional fees will always be payable by the Applicant, if the Applicant is the fee payer. If the fee payer and Applicant are different entities, the fee payer will be responsible for any additional fees.

Should the cost of ancillary services associated with the connection be greater than monies held by Council a bond may be required to be lodged to safeguard Council in respect of these additional costs



Appendix A – Connection Area Maps Figure 1.1– Map of EXISTING Connection Areas – Water



Figure 1.2 – Map of FUTURE Connection Areas – Water



Figure 1.3 – Map of EXISTING Connection Areas – Sewerage



Figure 1.4 – Map of FUTURE Connection Areas – Sewerage



Figure 1.5 – Map of EXISTING Connection Areas – Recycled Water



Appendix B – Application to Work on Council's Infrastructure Process Approval Supporting Documentation and Information Water and Waste Inductions All Developers and the Developer’s Representative/Agents, involved with any proposed work on Council's water or sewerage infrastructure must complete a Water and Waste induction prior to working on infrastructure owned by Water and Waste. This is a mandatory requirement. To complete an online induction, email [email protected] and request an access password. You are required to provide the following information upon request:

• name of company (in full), and

• name of primary company contact (in full), and

• email of primary company contact (in full), and

• ABN of company, and

• names of people to be inducted (in full), and

• contact in Water and Waste, and

• sites that inductees will be required to access, and

• name of induction/s which need to be completed. The following inductions are currently available:

− general induction to Water and Waste (Mandatory)

− induction to itinerant and construction sites (Mandatory)

− induction to reservoirs, pump stations and other sites

− induction to sewage treatment plants.

A copy of all signed induction cards must be included with all Applications to Work on Council's Infrastructure, and also be presented to the Water and Waste Representative when on site.

Induction cards must be carried at all times by all Developers and the Developer’s Representative/Agents while on site.

All relevant staff licenses, tickets and works permits must be held and readily available on site of the works for inspection at any time.

Approved Design Drawings All proposed works on infrastructure must be designed and installed in accordance with this procedure and the South East Queensland Water and Sewerage Design and Construction Code.

The Applicant shall provide a copy of the latest approved design drawings stamped by Council as part of their application. Construction details must clearly show the materials being used and the arrangement of how they will be installed for each location of works on Council's infrastructure. This information is required to ensure that all works on Council's infrastructure are completed in accordance with the current standards and provides future reference of what was installed.

Where insufficient detail has been provided on the design drawings, the Applicant shall provide a sketch showing the sufficient detail which complies with the proposed design and the South East Queensland Water and Sewerage Design and Construction Code so that Water and Waste can review and approve the works. The sketch cannot change the intent of the design unless signed off by the REPQ Engineer and approved by Water and Waste.

Changes to the approved design that are not generally in accordance with the approved plans/drawings require approval in accordance with the relevant planning legislation.

Note: the planning legislation sets out the procedures for modifying approvals where the change can be classified as a permissible change. If the change is not a permissible change, a new development approval will




be required. Please refer to Council's webpage for the permissible change application form.

Safe Work Method Statements (SWMS) In accordance with State legislation, a PCBU is required to ensure, so far as is reasonably practical, the health and safety of their workers while at work in the business, including other people not employed by the PCBU. The majority of activities during this type of work are classified “High Risk Construction Work” as described in the Work Health and Safety Regulations 2011, and therefore require SWMS to be created and complied with during the work All SWMSs shall satisfy the requirements of any relevant National and/or State legislative requirements including Codes of Practice.

All hazards relevant to the activity must be identified and the risk assessed and controlled accordingly. The SWMSs must include the risk matrix used as part of the assessment process. Risk assessments are mandatory for certain high risk activities such as entry into confined spaces and asbestos work.

The Applicant is required to confirm that the Contractor has SWMS for the activities being completed by acknowledgement on the application form.

All relevant staff licenses, tickets and work permits must be held and readily available on site of the works for inspection at any time.

Construction Methodology Contractors undertaking any high risk category work on Council's water and/or sewerage infrastructure shall supply a construction methodology to and in accordance with Water and Wastes requirements as part of the application process. Separate methodologies are required for water and sewerage works which clearly describe each point of works.

It is the Applicant's responsibility to determine the actual location, size and material of the existing infrastructure. All other infrastructure between the point of works on the existing main and either the end of the new main or the property boundary, (where each connection will be completed) must be identified. This shall be done prior to the construction methodology being written to ensure the correct equipment and materials are identified.

Where the development involves multiple points of connection for water main work, the Applicant must consider using multiple crews to complete the work. Failure to complete all works within the water quality validity timeframe will result in the Applicant being instructed to undertake the water quality tests again and may be required to undertake other associated work at their cost. The Applicant must consider how the connections (including sequencing) will be completed within this period, and complete the work accordingly.

Water and Waste has created a Construction Methodology Requirements Guide (refer to Council's website) which provides an example of how the construction methodology must be set out. The guide also demonstrates the type of information which must be included for the application review, as well as the actual construction phases.

Traffic Guidance Scheme and Permits Any work within a road reserve requires approval by the controlling Authority. The risk category of work as stated in Section 8 of this Procedure does not change this requirement or the need for a Traffic Guidance Scheme (TGS) or approval from Council and the Queensland Police Service.

A Traffic Guidance Scheme (TGS) and approval from Council and Queensland Police Service is required for any work within a road reserve and must include controls for both vehicular and pedestrian safety through or around the worksite.

Any proposed temporary, full or partial closures of Council's controlled roadways, for the purpose of undertaking activities on the roadway or verge/footpath, will require a temporary road closure approval from Council. For further information email [email protected] or contact Council's Traffic Management section on (07) 5667 3639.




Under section 96 of the Transport Operations (Road Use Management) Act, only the Queensland Police Service (QPS) has the authority to order any temporary road closure. The QPS will only issue a permit if the Local Government authority has agreed to the proposal by issuing a letter of no objection. The Applicant must apply to the Queensland Police Service for a permit prior to road closures commencing. The permit must be current and kept on site during the extent of the works.

All TGSs shall be created in accordance with the current version of the Manual of Uniform Traffic Control Devices (MUTCD) (QLD) by a competent person who has undertaken the required training and has current authorisation. All TGSs shall clearly state the authorised person’s name, licence number and certified level. TGSs shall clearly show all signage, safety barriers, etc. and their required locations (distances).

All traffic control devices shall be installed on site by certified personnel, and controllers are required to be trained and certified. The TGS shall be kept on site at all times throughout the construction.

It is the responsibility of the Contractor to ensure the TGS is suitable for the site, and if amendments are required on site, they conform to current legislation.

A copy of the QPS Road Closure Permit shall be supplied as part of the supporting documentation for all connection applications where the connection work is located within a road reserve.


G:Link (Light Rail) Authorisation Contractors must consider the location of their works in relation to the existing G:Link corridor and seek authorisation from G:Link to undertake any work where applicable.

Authorisation is required for any of the following activities:

• any work where any part of the site, tools, material, any machine or suspended load, or any person, could come within the hazard zone, or

• any work which will force pedestrians to be diverted into the hazard zone, or

• piling, using a crane, excavation over 2 metres deep, or erecting or dismantling scaffolding, within 6 metres of the edge of the hazard zone, or

• an excavation within 3 metres of any pole supporting overhead wires.

Refer to the G: Link webpage for further information on working near the Light Rail and the hazard zone.


Permission to work on Private Property Where work is required outside the development lands, and the land is not owned by the Home Owner/Developer, written permission from the land owner is required to be obtained by the Developer or the Developers Representative/Agent prior to any work commencing on the land in question. This includes land owned by Council. A copy of the written permission must be submitted to Water and Waste as part of the application to Work on Council's Infrastructure. Where the landowner has stipulated conditions of the work, it is the Developer or the Developers Representative/Agent responsibility to conform with these requirements. Council is not responsible for any work on private land unless it is the owner or guardian of the land.



Pipe Laying Certification In accordance with the South East Queensland Water and Sewerage Design and Construction Code, during all water and/or sewerage construction activities where the works will become the property of Water and Waste, at least one person on site must have completed a pipe laying training course approved by the supplier which is appropriate to the pipe. The Developer must provide documented evidence of such qualification prior to commencement of the connection and any construction.

Short courses are known to be available through the pipe suppliers/manufacturers or others for the following pipe materials:

• polyethylene (PE)

• ductile Iron

• mild steel and

• PVC (pressure pipelines)

Contractors may also choose to undertake the relevant competency units of a nationally recognised vocational education and training (VET) course through any registered training organisation (RTO), such as:

• certificate 3 in Pipe Laying (RII31309)

• certificate 3 in Civil Construction (RII30912)

• certificate 2 in Water Operations (NWP20107).

Queensland Building and Construction Commission (QBCC) Plumber/Drainer licences are also deemed adequate to meet this requirement. The Contractor must provide documented evidence of such qualification prior to the commencement of works, and as part of the connection application. Water and Waste may wish to verify these details on site prior to the commencement of any construction activity. All relevant staff licenses, tickets and works permits must be held and readily available on site of the works for inspection at any time.

Water Meters to be installed by Licenced Plumbers In accordance with the Plumbing and Drainage Act 2002, all water meters must be installed by appropriately qualified and licensed plumbers or a fully supervised plumbing apprentice. A copy of the relevant plumbing licence must be submitted with all applications, and must be the same as noted on the Developer Installed Meters form. (Refer to Council's website).


Working in Confined Spaces The Work Health and Safety Act 2011 requires all PCBUs to ensure, so far as is reasonably practicable, that workers and other persons are not put at risk from work carried out as part of the business or undertaking.

The WHS Regulations states a PCBU must manage risks to health and safety associated with a confined space at a workplace including risks associated with entering, working in, on or in the vicinity of the confined space (including a risk of a person inadvertently entering the confined space).

All persons involved with confined space work shall be suitably trained and experienced in accordance with current legislation. Please note that all confined space tickets must be dated 2008 or later in order to be acceptable to Council. Tickets dated pre-2008 will not be accepted, as these did not meet the previous legislative requirements of updating every 3 years.



On Asbestos Cement (AC) Mains The Work Health and Safety Act 2011 requires all PCBUs to ensure, so far as is reasonably practicable, that workers and other persons are not put at risk from work carried out as part of the business or undertaking. The PCBU must also ensure so far as is reasonably practicable that exposure of a person at the workplace to airborne asbestos is eliminated. If this is not reasonably practicable, the exposure must be minimised so far as is reasonably practicable. The WHS Regulations include specific obligations for a number of duty holders in relation to safely removing asbestos.

Any worker carrying out work on or in contact with asbestos, including a self-employed PCBU, must be trained in the identification and safe handling and disposal of asbestos prior to carrying out asbestos removal work without a licence. As a minimum, an asbestos awareness course or the non-friable removal unit of competency is considered appropriate training by Water and Waste. The Contractor must provide documented evidence of such qualification prior to connection approval.

The WHS Regulations require a person who is carrying out asbestos removal work without a licence to comply with the duties outlined in the How to Remove Asbestos Safely Code of Practice. These duties are summarised below:

• identity hazards at the workplace

• ensure signs and barricades are erected to indicate and delineate the asbestos work area

• use the wet method to remove asbestos where reasonably practicable

• ensure the correct tools, equipment and PPE is used

• ensure decontamination facilities are available

• contain and label asbestos waste and dispose of it as soon as reasonably practicable and

• ensure that PPE and clothing used in asbestos removal work and contaminated with asbestos is handled in accordance with the WHS Regulations.

• All relevant staff licenses, tickets and works permits must be held and readily available on site of the works for inspection at any time.

Polyethylene (PE) Pipe Work Electro-fusion welding and butt fusion may be used for joining pipe-to-pipe or fitting-to-pipe.

All welding shall be performed by welders who have successfully completed training by a Registered Training Organisation, endorsed by the Plastics Industry Pipe Association for the relevant welding method(s). The Applicant must provide documented evidence of such qualification at the pre-start meeting and prior to connection approval.


Under Pressure Tapped (UPT) Connections A Contractor can tap a live water main for new property connections and/or main to main connections. The option to live tap a main is preferred by Water and Waste as this does not require isolation (shutdown) of the existing water infrastructure.

Live tappings must be performed by experienced personnel and be in accordance with the South East Queensland Water and Sewerage Design and Construction Code.

Under Pressure Tapping or Under Pressure Cut-in Connections are permitted for:

• Unplasticised PolyVinyl Chloride (u-PVC) pipe in series 1 and series 2

• Modified Polyvinyl Chloride PVC-M pipe in series 2

• Asbestos Cement (AC) pipe in all classes and



• Cast Iron Cement Lined (CICL) and Ductile Iron Cement Lined (DICL) pipe in all classes.

All SV shall be suitably restrained as defined in the SEQ D&C Code.

Polyethylene (PE), Orientated Polyvinyl Chloride (PVC-O), Glass Reinforced (GRP) and Mild Steel (MS) pipe will require the specific design to be approved, and the tapping component to be nominated prior to the connection approval.

The connection assembly shall be pressure tested in accordance with WSA 03 Water Supply Code of Australia.

Water and Waste shall be provided with the removed pipe coupon from the Contractor in a sealed plastic bag with a clear label attached stating the date, location, pipe size, property served, Water and Waste Representative involved and Civil Contractor involved in the UPT. For AC pipes the coupon shall be double bagged and labelled in accordance with asbestos regulations.

The pipe coupon is to be handed directly to the Water and Waste Representative at the completion of the works or delivered to the Water and Waste Coordinator Asset Projects and Programs at the Nerang office within five working days following the UPT, for use in Pipe Asset Management activities.

All relevant staff licenses, tickets and works permits must be held and readily available on site of the works for inspection at any time. Fire Ants Work being undertaken in a Fire Ant declared area must comply with the required legislative requirements.



Appendix C – Properties supplied with non-standard water connections.

SUBURB LAND TITLE ADDRESS

Andrews 196CP884858 196 Old Coach Road

Elanora 1RP156886 415 Guineas Creek Road

Elanora 8SP112149 435 Guineas Creek Road

Gaven 6SP107096 6 Creek Place (Helsop Rd)

Gaven 8SP107096 8 Creek Place (Helsop Rd)

Gaven 10SP131451 (4SP107096) 10 Creek Place (Helsop Rd)

Gaven 2SP107097 2 Hymix Road

Merrimac 14RP812012 251 Gooding Drive

Merrimac 1RP173957 239 Gooding Drive

Mudgeeraba 1RP196851 277 Gold Coast Springbrook Rd






Mudgeeraba 2RP157777 50 Monaro Road

Mudgeeraba 1RP157777 52 Monaro Road

Mudgeeraba 19RP99265 7 Johns Road








Mudgeeraba 23SP101448 55 Johns Road

Mudgeeraba 25RP807060 5 Boomerang Road

Mudgeeraba 18RP99265 70 John Rogers Road

Mudgeeraba 1RP156208 80 John Rogers Road








Mudgeeraba 900SP202045 (10SP105691) Jarema Drive

Mudgeeraba 19SP167549 (9RP890672) 149 Somerset Drive



SUBURB LAND TITLE ADDRESS

Mudgeeraba

110SP221431 (1RP204059 & 1RP844997 & 23RP852366 & WD6365 & 22RP852366) 71 Somerset Drive

Mudgeeraba 39RP132225 1-5 Bonogin Road

Mudgeeraba 27RP136622 28 Mark Way










Reedy Creek 178RP859736 2 Bridgman Drive

Reedy Creek 2RP177165 62 Gemvale Road

Stapylton 13RP6820 45 Macpherson Road

Tallai 63RP177360 23 Grandview Terrace

Tallebudgera 5RP124482 565 Tallebudgera Creek Road



Tallebudgera 102SP100690 Tallebudgera Creek Road





Tallebudgera 17RP854113 19 Plaza Street

Tallebudgera 13RP139520 34 Plaza Street







Tallebudgera 91RP912633 Andrews Road


Tallebudgera 2RP200771 58 Andrews Road


Tallebudgera 1RP215871 91 Andrews Road

Tallebudgera 4RP148506 49 Tallebudgera Connection Rd

Tallebudgera 5RP148506 109 Tallebudgera Connection Rd

Tallebudgera 1SP102634 Tallebudgera Connection Road

Worongary 3RP171450 446 Worongary Road



Appendix D – Technical Standards for the Assessment of Structures/Works Over and Adjacent to Council's Water and Sewerage Infrastructure

Introduction

These guidelines relate to construction works being carried out over or adjacent to Water and Wastes’ water mains. Council will not permit infrastructure to be permanently located in basements or non-compliant with MP1.4 or this procedure.

Water (drinking or recycled) supply and sewerage are essential services vital to the health and wellbeing of the community and to protecting the environment. Any disruption to these services can have significant consequences.

If intended works are to be constructed over or within generally 3m of Water and Wastes infrastructure, approval must be sought from Water and Waste prior to the commencement of any works. This is a legislated requirement under the Water Supply (Safety & Reliability) Act 2008, Part 7, Section 192 and the South-East Queensland Water (Distribution and Retail Restructuring) Act2009, Part3, Section 53BU.

Careless digging can cause:

• Death or serious injury to workers and the general public

• Serious disruption to essential services

• Inconvenience to utility users (water supply, telecommunications, etc.)

• Expensive financial losses to the community

• Project delays It may also lead to damage claims and criminal prosecution.

192 Interfering with service provider’s infrastructure

(1) A person must not, without the written consent of a service provider, interfere with a service provider’s infrastructure. (Maximum penalty – 1000 penalty units) (2) A person must not, without the written consent of a service provider, build over, interfere with access to, increase or reduce the cover over, or change the surface of land in a way causing ponding of water over an access chamber for, a service provider’s infrastructure. (Maximum penalty – 500 penalty units)

53 BU Requirement to consult if water infrastructure affected (1) The public entity must give the distributor-retailer a notice stating:

(a) details of the proposed public entity work; and

(b) that the distributor-retailer may, within a stated period, make written submissions to the entity about that proposal.

(2) The stated period must not end before 30 business days after the notice is given

(3) Before deciding to make the change, the entity must consider any written submission made by the distributor-retailer within the stated period.



Definitions Access As access is required for maintenance purposes and unrestricted entry to the

sewer is to be maintained. If the proposal creates a building line to building line scenario, a doorway or roller door access is required within the new structure.

Air Valve (AV) A valve for controlling the flow of air in a water main. Authorised Person

A person acceptable to, authorised by or approved by a SEQ Service Provider under Section 45 of Water Supply (Safety & Reliability) Act 2008.

Cantilevering Structure or beam extended from a wall or foundation to support a balcony or wall. Connection Point Point of connection between the water main and the water meter. Also

called property connection point. Demountable Any structure or roof, which can be manually dismantled and removed from its

current position by two people within a four hour period. Note: A statement by the structural engineer supporting this will be required should this option be requested

Developer A person, organisation, local government authority or government authority (other than the Water Agency) carrying out works over or within 3.0 m of Water and Wastes water main (drinking or recycled water).

Easement A right held by one party to make use of the land of another for certain purposes, such as for access.

Hydrant A valve on a pipe with a nozzle or spout for drawing water from a water main, generally for fire fighting purposes.

Inspection Shaft (IS) (Also ‘Lamphole’)

A structure on a sewer between MHs or at the end of a sewer line which provides access for small equipment such as a small camera or light.

Maintenance hole (MH)

A chamber with a removable cover which allows human and machine access to a (typically buried) sewer. Also called a manhole.

Maintenance shaft (MS)

A structure on a sewer between MHs, larger than an inspection shaft, which provides equipment access but not person access to the sewer (can be used as an alternative to MHs).

Non-trafficable areas

Areas not subject to vehicular traffic.

Owner Owner of the property, Agency, Authority, Board, Company, Controlling Authority, Corporation, Council, Department, Individual, Regulator, Utility or other legal entity that owns the land or owns the structure to be located within the road reserve.

Pressure Main A pipe into which water, recycled water or sewage is pumped from the pumping station

Pressure Reducing Valve (PRV)

A device that regulates the flow of water through the water main by opening, closing, or obstructing.

Property Connection sewer

A short sewer owned and operated by Council that terminates within the property to be serviced. It connects the sewer and the customer sanitary drain and in some cases a vertical riser.

Residence Detached, or attached dwelling, not greater than 2 storeys high Sewer Pipe or other construction, usually buried, designed to carry sewage from one source

to a point of discharge or treatment. Sewer Rising Main

A pipe through which sewage is pumped generally rising from the pumping station to the point of discharge into the receiving sewer. Sewer rising mains are usually located in the road reserve. Also called a sewer pressure main.

Sluice Valve (SV) (Also ‘Stop Valve’)

A valve that can be closed or opened at will, as by hand, for preventing or regulating the flow of water in a pipe.

Trafficable areas Areas subject to vehicular traffic. Water Meter A device for measuring the quantity or rate of water flowing through a water main. Vacuum sewer A pipe into which sewage is drawn and then transported under vacuum to a sewage

treatment facility or conventional gravity sewer. Vacuum reticulation sewers are usually located in the road reserve.



Abbreviations CCTV Closed-circuit television kg kilogram m metre mm Millimetre m2 Square metre min minimum UPVC Unplasticised polyvinyl chloride AC Asbestos cement VC Vitrified clay DCIL Ductile iron o degree NOTE: Unless otherwise stated, “Diameter” is the nominal inside diameter of the pipe.

Assessment for Pressure mains on Private Properties (not roads under different circumstances

Item No. Works/Structure Criteria Pressure reducing valves (PRV), stop or sluice valves (SV), air valves (AV), hydrants, water meters and inspection chambers (to be opened by a person authorized by Council only, where deemed necessary)

1. All works Construction over PRV, SV, AV, Hydrant, Water meter and Inspection chamber is not permitted, as access is required. • Construction adjacent to PRV, SV, AV,

Hydrant, Water meter and Inspection chamber requires a minimum horizontal clearance of:

- 3.0 m from the edge of the cover surround

• Footings/foundations must extend a minimum depth to the angle of repose to the invert level of the water main, to ensure that no additional load will be placed on the water main and inspection chamber by the structure.

• Inspection or maintenance chamber cover levels must match new surface levels, where excavation works are applicable (work to be carried out by a person authorized by Council).



Item No. Works/Structure Criteria Property service connection points servicing own or adjoining property

2. All works Construction over a property service connection point servicing either own or adjoining property, is not permitted. • A minimum horizontal clearance of 3.0m

from the closest edge of the building and the property service connection point must be maintained.

• No additional load is to be placed on the water main.

• Footings/foundations must extend a minimum depth to the angle of repose to the invert level of the water main, to ensure that no additional load will be placed on the main by the structure.

• Height clearance required (unless demountable) to provide access and clearance for operating maintenance plant and equipment.

Height clearance table

Water main depth to invert (m)

Minimum height clearance above floor level (m)

0 – 2.8 2.4

>2.8 Depth to invert of the pressure main

• Standard conditions of consent for

approval apply (see section 1.8).

Easements reserved for water supply or sewer rising main purposes either containing the Council's infrastructure or not

3. All works Construction of structures is NOT permitted within a Water and Waste easement. • Driveways, letter boxes, landscapes,

retaining walls < 1.0m high (excluding masonry) are permitted.

Pressure mains (Water mains/recycled water mains/sewer rising mains) Refer to SEQ-BOOA-P1 & SEQ-BOAA-P2

4. Residences, Carports, Decking,

Eaves and cantilevers on buildings other than ground floors,

Garages & sheds, Gazebos and Pergolas,

Construction of structures is NOT permitted over any pressure main OR over any property service connection points.

For construction adjacent to a pressure main: • A minimum horizontal clearance of 3.0

m between the proposed structure / foundation / pier and the outside edge of the pressure main must be maintained.

• Only single storey construction is



Item No. Works/Structure Criteria drawings

home workshops (colourbond, timber, brick or concrete construction),

Sails, Swimming pools and spas, verandas

Includes items 1,2 3 & 4

permitted. • The structure must be independently

supported, or demountable when attached to another structure.

• A structurally independent roof must be provided when attached to a dwelling.

• Where pad footings are not structurally acceptable, the footings/foundations must extend a minimum depth to the angle of repose to the pressure main, to ensure that no additional load will be placed on the main by the structure.

Driven piles are not permitted. • Height clearance required to provide

access and clearance for operating maintenance plant and equipment. Height clearance table

Water main/sew rising main depth to invert (m)


0 – 2.8 2.4

>2.8 Depth to invert of the pressure main

• Access is required. • Standard conditions of consent for

approval apply (see section 1.8). Pressure mains (Water mains/recycled water mains/sewer rising mains) Refer to SEQ-BOOA-P1 & SEQ-BOAA-P2 drawings

5. Commercial, multi-unit and high rise apartments, buildings, sports stadiums, transport terminals and the like Includes items 1, 2 3, 4 & 5

Buildings will not be permitted to be constructed over pressure mains. Buildings are not permitted to be constructed over property service connection points.

Construction is permitted adjacent to pressure mains subject to: • A minimum horizontal clearance of

3.0 m between the proposed structure / foundation / pier and the outside edge of the pressure main must be maintained.

• Footings/foundation must extend a minimum depth to the angle of repose to the invert level of the pressure main, to ensure that no additional load will be placed on the main by the structure.

• Access is required.



Item No. Works/Structure Criteria • Standard conditions of consent for

approval apply (see section 1.8). Pressure mains 6. Fences and retaining

walls Includes items 1,2,3,4&5

Timber or light weight construction • A minimum horizontal clearance of 1.5

m between the proposed structure / foundation and the outside edge of the pressure main must be maintained. A minimum horizontal clearance of 1.5 m between the posts of the fence and the outside edge of the pressure main must be maintained where the fence is traversing the water main

Brick, stone and other similar materials. • Footings/foundations must extend a

minimum depth to the angle of repose to the invert level of the pressure main, to ensure that no additional load will be placed on the pressure main by the structure.

• A minimum horizontal clearance of 1.5 m between the proposed footings/ foundations and the outside edge of the pressure main must be maintained

• Foundations traversing the pressure main must maintain a minimum vertical clearance of 600 mm to the outside edge of the water main.

Driven piles are not permitted.

• Retaining walls must traverse the pressure main at a 90o + 15o or engineering design computations mat be required.

• Added fill over pressure main must not increase the depth to invert beyond 1.5 m.

• A minimum cover over the pressure main of 600mm must be maintained in non-trafficable areas and 900 mm in trafficable areas. Note: If requested, Water and Waste can perform an inspection. A standard fee applies.

• Standard conditions of consent for approval apply (see section 1.8).

Pressure mains (Water mains/ recycle water mains/sewer rising mains)

7. Driveways, paving, storage areas, concrete vehicle parking areas

Residential driveways and paving • A minimum cover over the pressure

main of 900mm must be maintained. • Standard conditions of consent for

approval apply (see Appendix A).



Item No. Works/Structure Criteria

Commercial/industrial driveways and paving

• PRV, SV, AV, Hydrant, Water meter and Inspection chamber cover levels must match the new surface level where applicable (work is to be carried out by a person authorized by the Council).

• An appurtenance shall have a 1.5m by 1.5 m separate and independent driveway/ paving/ storage area/ concrete area cast or made around the appurtenance.

• No additional load is to be placed on the water main by the works.

• A minimum cover over the pressure main of 900 mm must be maintained.


Pressure mains (Water mains/ recycle water mains/sewer rising mains)

8. Excavation and landscaping Includes items 1 & 3

• Consent is not required for the planting of trees, shrubs and gardens. Please consider the type of trees to be planted. Consent is required for the placement of rockeries (constructed with rocks weighing more than 25kg) and other garden features (larger than 1.0m in any dimension).

• The depth of fill permitted to be placed over the pressure main must not increase the depth to invert beyond 1.5m and be placed without the use of heavy compaction equipment.

• A minimum cover over the pressure main of 600mm must be maintained in non-trafficable areas and 900mm in trafficable areas.

• PRV, SV, AV, Hydrant, Water meter and Inspection chamber cover levels must match the new surface levels where applicable (work to be carried out by a person authorized by Council).





Pressure mains up to and including 225 mm diameter (Water mains/recycle water mains/sewer rising mains) Refer to SEQ- BOAA-P4 Drawing

9. Utilities – (Gas and Electricity) Includes telecommunications and property sewers/drains

• Services are to traverse the water main at a 90o + 15o.

Services traversing the pressure main must maintain a minimum vertical Clearance of 500 mm between the service and the outside edge of the pressure main.

• Services parallel to the pressure must maintain a minimum horizontal clearance of 500mm between the service and the outside edge of the pressure main.

• Pipes conduits, telecommunication and electrical cables and conduits must be protected. Refer to the Water and Waste for details.

• No additional load is to be placed on the pressure main by the services.


Pressure mains up to and including 225 mm diameter (Water mains/recycle water mains/sewer rising mains) Refer to SEQ- BOAA-P4 Drawing

10. Telecommunication and electrical transmission poles and towers

• A minimum horizontal clearance of 3.0 m between the foundations and the outside edge of the pressure main must be maintained. • Footings/foundations must extend a

minimum depth to the angle of repose to the invert level of the pressure main, to ensure that no additional load will be placed on the main by the structure.




Assessment for Sewers on Private Properties (not roads) under different circumstances


Maintenance holes and inspection shafts (to be opened by a person authorized by Council only, where deemed necessary) Refer to SEQ- BOAA-S1 Drawing

1. All works Construction over maintenance holes is not permitted, as access is required. • Construction over maintenance holes and

inspection shafts requires a minimum horizontal clearance of: o 1.2m from the edge of the cover

surround, or o 1.3m from the center line of the

sewer, (whichever is less). • Footings/foundations must extend a

minimum depth to the angle of repose to the invert level of the sewer, to ensure that no additional load will be placed on the sewer and maintenance hole and inspection shafts by the structure.

• Maintenance hole cover levels must match new surface levels, where excavation works are applicable (work to be carried out by a person authorized by Council).

• Access is required from street frontage to MH around outside of buildings; 1.5m wide unobstructed vertical clearance, opened to the sky.


Sewer ≥ 225 mm diameter

2. All works Make application to Council. Construction over and adjacent to sewers is generally not permitted by Water and Waste. Redesign of structure or relocation of the sewerage infrastructure is the preferred option. Any approval will be in very extreme circumstances and under very strict guidelines. They could include, but is not limited to: • CCTV inspection, • An assessment of it structural condition • Appropriate rehabilitation or protection or

replacement works undertaken as directed by Water and Waste.




Property connection sewer servicing own or adjoining property Refer to SEQ- BOAA-S2 Drawing

3. All works Excludes items 11,12 &13

Construction over a property connection sewer servicing own or adjoining property or the connection point, is not permitted. • A minimum horizontal clearance of 1.0 m

from the closest edge of the building and the property connection sewer must be maintained.

• No additional load is to be placed on the sewer.

• Footings/foundations must extend a minimum depth to the angle of repose to the invert level of the sewer, to ensure that no additional load will be placed on the sewer by the structure.

Note: Where the sewer is less than 1.0 m horizontally from the edge of the proposed foundation, foundations are to be extended to the invert level of the sewer. • Height clearance (permitted under eaves

and full structural cantilevers only). Height clearance required (unless demountable) to provide access and clearance for operating maintenance plant and equipment.


Sewer depth to invert (m)


0 – 2.8 2.4 >2.8 Depth to invert of the

sewer • Access is required from street frontage to MH

around outside of buildings; 1.5m wide unobstructed vertical clearance, opened to the sky.


Easements reserved for sewerage purposes either containing the Council's Water & Sewerage infrastructure or not

4. All works Construction of structures is NOT permitted within the Council's easement.

• Driveways, letter boxes, landscapes, retaining walls < 1.0m high (excluding masonry) are permitted.

Sewers up to and including 225mm

5. Garages, Sheds (greater than

• Construction over or within 1.5 m of concrete, asbestos cement, earthenware,




diameter Refer to SEQ- BOAA-S3 Drawing

10m2) Home workshops (colourbond, timber, brick or concrete construction) Includes items 1,3,4 & 5

Ultra-

• Rib PVC, polypropylene pipes is not permitted.

• Only single storey construction is permitted.

• The structure must be independently supported, or demountable when attached to another structure.

• A structurally independent roof must be provided when attached to a dwelling.

• Where pad footings are not structurally acceptable, the footings/foundations must extend a minimum depth to the angle of repose to the sewer, to ensure that no additional load will be placed on the sewer by the structure.


• A minimum horizontal clearance of 1.5 m

between the proposed structure/foundation/pier and the outside edge of the sewer must be maintained.

• Slab foundations traversing the sewer main must maintain a minimum vertical clearance of 300mm between the underside of the floor slab and the outside surface of the sewer.

• Height clearance (permitted under eaves and full structural cantilevers only). Height clearance required (unless demountable) to provide access and clearance for operating maintenance plant and equipment. Height clearance table

Sewer depth to invert (m)


0 – 2.8 2.4 >2.8 Depth to invert of the

Sewer • Height clearance for access through

garages and sheds must be s minimum 2.4 m.

• Access is required from street frontage to MH around outside of buildings; 1.5 m wide unobstructed vertical clearance, opened to the sky.





approval apply (see section 1.8). Note: If it is proposed to build over the sewer, the construction of the concrete floor is to be of non-structural type (infill only), which if required to be removed would not affect the integrity of the structure.

Sewers up to and including 225mm diameter Refer to SEQ- BOAA-S3 Drawing

6. Garages, Sheds (less than 10m2) Pergolas, Verandas, Gazebos, Sails, Decking Includes items 1,3, & 5

• Structures must be independently supported, or demountable when attached to another structure.

• Carports must be open on a minimum of two sides.

• Pad footings/foundations are permitted. • A minimum horizontal clearance of 1.5 m


Driven piles are not permitted. • Access is required from street frontage to

MH around outside of buildings; 1.5 m wide unobstructed vertical clearance, opened to the sky.


Note: If it is proposed to build over the sewer, the construction of the concrete floor is to be of non-structural type (infill only), which if required to be removed would not affect the integrity of the structure.


7. Residences Includes items 1,3, & 5

Residences are not permitted to be constructed over sewers. (Except in exceptional circumstances refer Item 2). Residences are not permitted to be constructed over property connection points and maintenance holes (see Item 3). Where it is proposed to construct a residence over a sewer refer to Council for requirements

• A minimum horizontal clearance of 1.5 m



Driven piles are not permitted. • Access is required from street frontage




to MH around outside of buildings; 1.5 m wide unobstructed vertical clearance, opened to the sky.



8. Eaves, Cantilevers on buildings other than ground floors Includes items 1, 3, 4 & 5

• Height clearance required (unless demountable) to provide access and clearance for operating maintenance plant and equipment.


Height clearances where eaves finish closer than 600mm from the edge of the sewer Sewer depth to invert (m)


0 – 2.8 >2.8

2.4 Depth to invert of the sewer

• Access is required from street frontage to




9. Fences, Retaining Walls Includes items 1, 3, 4 & 5

Timber or light weight construction • A minimum horizontal clearance of 1.5 m

between the proposed structure/foundation and the outside edge of the sewer must be maintained.

• A minimum horizontal clearance of 1.5 m between the posts of the fence and the outside edge of the sewer must be maintained where the fence is traversing the sewer.

• Brick, stone and other similar materials. • Footings/foundations must extend a

minimum depth to the angle of repose to the invert level of the sewer, to ensure that no additional load will be placed on the sewer by the structure.

• Foundations traversing the sewer must maintain a minimum vertical clearance of 600 mm to the outside edge of the sewer.

Driven piles are not permitted • Retaining walls must traverse the sewer at

a 90o + 15o or engineering design




computations may be required. • The maximum depth of fill permitted to be

placed over the sewer is 3.0 m. • A minimum cover over the sewer of 600

mm must be maintained in non- trafficable areas and 900 mm in trafficable areas.

• Retaining walls (structures) shall be designed to enable physical access to the sewer main without compromising its structural integrity of the wall.

• Maintenance hole/Inspection shaft cover levels must match the new surface level where applicable (work must be carried out by a person authorized by the City)



10. Swimming pools and Spas

Includes items 1, 3, 4 & 5

Above ground (demountable) • A minimum cover of 600mm over the sewer

must be maintained. • Standard conditions of consent for approval

apply (see section 1.8). In-ground In-ground swimming pools and spas are not generally permitted to be constructed over sewers. Where it is required to construct a pool over a sewer refer to Council for requirements.

• A minimum horizontal clearance of 1.5m

between the proposed swimming pool/spa and the outside edge of the sewer must be maintained.

• No additional load is to be placed on the sewer.

Driven piles are not permitted. • Access is required from street frontage to







11. Driveways, Paving, Storage areas, vehicle parking areas

Residential driveways and paving • A minimum cover over the sewer of 750

mm must be maintained. • Standard conditions of consent for approval

apply (see section 1.8). Commercial/industrial driveways and paving • Maintenance hole/ inspection shaft cover

levels must match the new surface level where applicable (work is to be carried out by a person authorized by the City).

• Where maintenance holes/inspection shafts exist, Class D covers to comply with the City’s requirements are to be fitted (any alteration works necessary are to be carried out by a person authorized by the City at the owner’s expense).

• No additional load is to be placed on the sewer main by the works.

• A minimum cover over the sewer of 900 mm must be maintained.


Sewers up to and including 225mm diameter

12. Excavation and landscaping Includes items 1 & 3

• Consent is not required for the planting of trees, shrubs and gardens. Please consider the type of trees to be planted.

• Consent is required for the placement of rockeries (constructed with rocks weighing more than 25kg) and other garden features (larger than 1.0 m in any dimension).

• The depth of fill permitted to be placed over the sewer must not increase the depth to invert beyond 5.0 m and be placed without the use of heavy compaction equipment.

• A minimum cover over the sewer of 600 mm must be maintained in non- trafficable areas and 900 mm in trafficable areas.

• Maintenance hole / inspection shaft cover levels must match the new surface levels where applicable (work to be carried out by a person authorized by the City).






13. Utilities – (Gas and Electricity) Includes Telecommunications and property sewers/drains

• Services are to traverse the sewer at a 90o + 15o.

• Services traversing the sewer must maintain a minimum vertical clearance as per Table 4.2 of WSAA Sewerage Code of Australia 2002 and the SEQ Amendment to WSAA02-2002.

• Services parallel to the sewer must maintain a minimum horizontal clearance as per Table 4.2 of WSAA Sewerage Code of Australia 2002 and the SEQ Amendment to WSAA02-2002 No additional load is to be placed on the sewer by the services.



14. Commercial Industrial Public Multi-unit and high rise apartment buildings Sport stadiums Transport terminals and the like. Includes items 1, 3, 4 & 5

Buildings may be permitted to be constructed over sewers provided the sewer has been inspected, assessed and rehabilitated as necessary (see Item 2). Buildings are not permitted to be constructed over property connection points and maintenance holes. Where it is proposed to construct a building over a sewer, refer to Water and Waste for requirements (see Item 2).

Construction is permitted adjacent to sewers subject to: • A minimum horizontal clearance of 1.5 m


• Footings/foundation must extend a minimum depth to the angle of repose to the invert level of the sewer, to ensure that no additional load will be placed on the sewer by the structure.

• Access is required from street frontage to MH around outside of buildings; 1.5 m wide unobstructed vertical clearance, opened to the sky.






15. Telecommunication and electrical transmission poles and towers

• A minimum horizontal clearance of 1.5 m between the foundations and the outside edge of the sewer must be maintained.


• Standard conditions of consent for approval apply (see section 1.8)




Assessment for Construction Works in Public Roads What needs to be done?

Design As part of the design process for every project, it is important that:

• The location of ALL existing underground services including water supply, recycle water, sewer rising main and sewerage pipelines and fittings are determined and a design is adopted that maintains the integrity of the services provided by those assets.

• Water and Waste is notified if it is intended to construct over or within 1.5m of any water supply, (drinking or recycled) and sewer pipelines owned by Council. The Notification must include the following:

o The location of the proposed works o The design plans which show Council's water and sewerage infrastructure o The contact details of the project manager of the proposed works o The proposed date of the commencement of works

Before Excavating

The following steps must be taken before commencing excavation on site.

• Reconfirm the location of Council's water and sewerage infrastructure. • Advise Water and Waste within 48 hours of the exact date of works commencing so that

inspections can be arranged. • Confirm that Water and Waste has acknowledged the advice and that an inspector has

been arranged. • Advise the Water and Waste’s Dial Before You Dig reference number. • Undertake a risk assessment and make all workers aware of possible hazards. • Ensure excavations are carried out manually until all Council's water and sewerage

infrastructure are located. • Be aware of what steps to take in the event of damage to a pipeline.

Pipeline Location Details ‘Dial Before You Dig’ is a national one-call help service established by a number of utilities to assist in determining the location of underground services. For information on the location of some Council's water and sewerage infrastructure and other services in the vicinity of the proposed planned excavation site: Visit www.dialbeforeyoudig.com.au Emergency Excavations There will be cases where emergency excavations will need to be carried out and there will not be sufficient time to notify Water and Waste. Instances where emergency excavations have taken place over or within 1.5 m of Council water and sewerage infrastructure, Water and Waste must be notified within 48 hours with the following details to ensure accurate records are maintained and inspections can be carried out.

• Date of the excavations • Reason for the excavation • Extent of the excavation • Contact details

http://www.dialbeforeyoudig.com.au/



What to look for on site Whilst it is important to obtain plans, other important indicators to look for on site are: Above Ground Surface fittings that may provide a guide to the types and location of water, recycle water and sewer pipelines:

Fire Hydrant Sewer Maintenance Hole Recycle Valve (purple)

Drinking & Recycle (purple) Drinking Water Stop Valve Above ground water meter Water Meters/box Below Ground Detectable tapes are generally found above water and recycled water mains. Pipe materials include: Water: uPVC, PE, GRP, cast iron, ductile iron (may be sleeved in green plastic), steel and asbestos cement. Recycled Water: uPVC purple pipes and fittings Sewer: Vitreous clay, uPVC, PE, concrete and asbestos cement. Helpful Hints

The following information is to be used as a guide only.

• Water and recycled water mains are generally located in footpaths or the road shoulder.

• Sewer (gravity or pressure) pipelines are generally located on private property as well roads, reserves and public open spaces.

• Water and recycled water mains are generally laid at standard depths, however the depth of sewer pipelines varies significantly.

• Locations and depths of pipelines shown on Council's plans should be taken as a guide only.

• Council's plans may not show all individual property service connection points.

• Space allocation for Council's water and sewerage infrastructure in footpaths or road shoulder is generally between 1 m and 2 m from the property boundary



How to Dig Safely

Avoiding infrastructure damage is as simple as having the right information, the right tools, the right skills and the right attitude.

Damages to Council's water and sewerage infrastructure can be avoided by simply remembering the 4 P’s:

• Plan • Pothole • Protect • Proceed

Plan In the planning/design stage of the project, obtain pipe location details. It is important to note that Council's plans are indicative only; they do not pinpoint the exact location of Council's water and sewerage infrastructure.

Pothole Once in receipt of indicative information on pipe locations, excavate carefully by hand or vacuum to expose Council's water and sewerage infrastructure before using any heavy digging equipment.

Protect Provide protection of Council's water and sewerage infrastructure. Protection also benefits worker safety, public safety and security of other services. Any movement in a pipeline could result in joint failure, flooding and injury. Final designs and work method statements are required for review and approval prior to proceeding.

Proceed Proceed with caution only when the above 3 P’s have been successfully completed.

Unsure What to Do?

If unsure, please contact Water and Waste.

The cost of damage to Council's water and sewerage infrastructure can quickly escalate beyond the repair of the infrastructure itself. Flooding can result in third party damage. Spillage of sewage can result in environmental fines. Even temporary loss of service can lead to significant third party claims. These are only some examples of other potential costs resulting from damage to Council's water and sewerage infrastructure.



Drawings 1.7.1. SEQ-BOAA-S1 Maintenance Hole/Shaft Clearance Requirements



1.7.2 SEQ-BOAA-S2 Property Connection Points



1.7.3 SEQ-BOAA-S3 Garage, Sheds and Carports



1.7.4 SEQ-BOAA-S4 Residences and Eaves



1.7.5 SEQ-BOAA-S5 Retaining Walls and Fences



1.7.6 SEQ-BOAA-S6 Pools and Spas



1.7.7 SEQ-BOAA-S7 Driveways and Paving



1.7.8 SEQ-BOAA-S8 Utilities



1.7.9 SEQ-BOAA-P1 Residences and Eaves



1.7.10 SEQ-BOAA-P2 Pools and Spas



1.7.11 SEQ-BOAA-P3 Retaining Walls, Fences, Excavations and Filling



1.7.12 SEQ-BOAA-P4 Utilities



Standard conditions of consent for approval CONDITIONS OF CONSENT FOR APPROVAL TO: BUILD OVER OR ADJACENT TO COUNCIL'S WATER AND SEWERAGE INFRASTRUCTURE

Approval for the construction of any building or structure over or within 3.0m (insert appropriate distance, distance to be specific for structure and asset type – refer to tables) of Council's water and sewerage infrastructure is conditional on the following standard conditions of consent:

1. The Owner shall make himself/herself aware of the terms and conditions of this consent.

2. These standard conditions form part of the approval for the construction of the approved building or structure over or within 3.0m (insert appropriate distance, distance to be specific for structure and asset type – refer to tables) m of Council's water and sewerage infrastructure and shall be read in conjunction with:

a) Special conditions as detailed in correspondence dated (delete if special conditions are not applicable)

b) The approved plan showing the and the Council's endorsement.

3. The Owner permits Council and their employees, authorised agents and contractors to enter into and upon the land and/or the building and structures contained on the land for the purpose of inspecting, constructing, maintaining or repairing any Council's water and sewerage infrastructure, and if necessary for that purpose to excavate through any part of the building or structure for which approval has been granted.

4. The Owner accepts sole responsibility for and releases Council , their employees, authorised agents and contractors in respect for all injury, loss or damage which may be sustained by the approved building and structures or any other property including the property of any person, and any illness, death or injury of any person as a result of works carried out by Council and their employees, authorised agents and contractors for the purpose of inspecting, constructing, maintaining or repairing any of Council's water and sewerage infrastructure, beneath or in the vicinity of the building or structure except to the extent caused by the negligence of Council their employees, authorised agents and contractors.

5. The Owner accepts sole responsibility for and releases Council their employees, authorised agents and contractors in respect of all injury, loss or damage which may be sustained by Council's s water and sewerage infrastructure, or any other property, including property of any person, and any illness, death of any person, as a result of the approved building or structure having been constructed over or within 3.0m (insert appropriate distance, distance to be specific for structure and asset type – refer to tables) of Council's water and sewerage infrastructure..

6. The Owner indemnifies and shall keep indemnified Council against all actions, claims, suits and demands losses, damages, costs and expenses of any kind, arising out of or incidental to the construction of and/or retaining the approved building or structure over or within 3.0m (insert appropriate distance, distance to be specific for structure and asset type – refer to tables) of Council's water and sewerage infrastructure and any works carried out by Council referred to in clause 4 except to the extent caused by the negligence of Council , their employees, authorised agents and contractors.

7. The Owner accepts full responsibility for the structural sufficiency of the approval building or structure and its footings, having regard for the presence of Council's water and sewerage infrastructure.

8. Where a building control authority requires that a pier and beam type footing system is constructed to support the building or structure, such pier and beam footings shall not involve the use of impact driven piles and/or structures cantilevered over Council's water and sewerage infrastructure.

Property Address:



9. Any deviation from the approved plans will require a further application to be submitted for consideration. Such amended proposals will be considered on the merits of the application and may or may not be approved by Water and Waste.

10. The Owner agrees to disclose the existence of, and conditions of, this consent to intending purchasers or mortgagees of the land and/or the building and structure contained on the land.

11. This agreement shall be binding on all subsequent Owners of the land and/or the approved building or structure contained on the land.

12. It is the Owner’s responsibility to comply with all conditions of this consent. Failure to comply will invalidate the consent and may render the Owner liable for prosecution as provided for in the Water Supply (Safety & Reliability) Act 2008.

This consent does not constitute a building permit or a planning permit, as may be required by the Building Code of Australia, and the various building ordinances and by-laws of the State and the Local Government in which the land is situated.

Water and Sewerage Connections Policy...Water and Sewerage Connections Policy Attachment A -...

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