Vol 98 issue 9 2014

SECURITY ACCESS TECHNOLOGY

SEPTEMBER 2014 R50. inc vat THE OFFICIAL MAGAZINE OF THE STATIONERY, HOME AND OFFICE PRODUCTS ASSOCIATION

MRO AND SAFETY ANALYSIS

PRINT & CONSUMABLES

FOR OFFICE

HOW TO SELL ONLINE

My Office Magazinewww.facebook.com/shopsa.ZA

My Office Magazinewww.facebook.com/shopsa.ZA

Office paper sponsored by

PRINTED BYColorpress (pty) ltd.

Member of the Audit Bureau of Circulation

Stationery sponsored by

Published by

FUTUREWAVEMEDIA

m y o f f i c e m a g a z i n e 1

My Office Magazine is the official magazine of

the Southern African Association for Stationery,

Home and Office Products. It is read by over

25 000 buyers and sellers of stationery and office

products each month.

PUBLISHER

Rob Mathews - [email protected]

Kathy Gibson - [email protected]

EDITOR

Mercédes Westbrook - [email protected]

CUSTOMER RELATIONSHIP MANAGER

Wendy Dancer - [email protected]

NATIONAL OFFICE

Design and Layout: Vanessa Bentley

New Membership: Rachel Skink

Reception: Ruth Montsho

Johannesburg Office

PO Box 3226, Parklands, 2121

6 Edward Street, Kensington B, Randburg, 2194

Tel: + 27 11 781 0370

Fax: + 27 11 781 2828

Email: [email protected]

Website: www.shop-sa.co.za

Cape Town Office

PO Box 48431, Kommetjie, 7976

Tel: +27 21 780 1209

Cel: +27 78 970 7633

Email: [email protected]

CONTRIBUTIONS

Letters and editorial contributions are welcomed

and should be addressed to the editor at editor@

shop-sa.co.za. Publication cannot be guaranteed

and is subject to space and the editor’s

discretion.

THE LEGAL BIT

Whilst every effort is made to ensure accuracy the

publisher and editor cannot accept responsibility

for supplied material. The opinions of contributors

are not necessarily those of shop-sa. Copyright

is strictly reserved and no part of this magazine

may be reproduced in whole or in part without the

written permission of the publisher.

Contents Vol 98 | September 2014www.shop-sa.co.za | www.facebook.com/shopsa.za

31 FURNITURE: TAKE A SEAT Chair designs are becoming

more dynamic as they strive to meet the demands of mobile workers

IN EVERY ISSUE02 | EDITOR’S LETTER 21 | WEB BUTTONS39 | PRODUCT SHOWCASE 40 | BUYERS’ GUIDE48 | PUNCHLINE

BUSINESS SAVVY08 | DEALING WITH INSUBORDINATION Employee subordination needs to be dealt with carefully to avoid serious consequences, says Dr Ivan Israelstam10 | A POOR EXCUSE FOR ACCOUNTABILITY Brands need to think about excuses and reasons – and about taking responsibility, says Gavin Moffat32 | CRIME ALERT An industry sponsored page. This month we look at the problem of procurement fraud, and a locally developed solution to it

26 SECURITY TECHNOLOGY Custom security solutions protect your company

NEWS24 | FINANCIAL BYTES Facts and figures from the business world34 | INDUSTRY NEWSIndustry-related news and trade business announcements36 | ECO PAGESA green sustainability update, sponsored by Mondi

SALES SAVVY06 | SAD ADVERTISING Constant bombardment with advertising is the price we pay for living in a digital world12 | PRINTERS AND CONSUMABLES Selling in the traditional print environment is becoming more complex as printing demands change22 | SALES PROSPECTING BEST PRACTICES Prospecting is a key selling skill – and a critical one to develop if you want to boost your sales and achieve long-term success28 | MRO AND SAFETY DIVERSIFICATION GROWS OPPORTUNITIES The MRO and safety markets have provided diversification opportunities that some resellers have been quick to exploit

RETAIL SAVVY25 | HOW TO SELL ONLINE Change is inevitable and necessary. In order to survive, businesses need to adapt to a

changing retail world30 | IT ACCESSORIES: PLUG AND PLAY Laptop and USB accessories are the ultimate in mobile convenience47 | NEEDFUL THINGS: PREPARE FOR GIFT OFF A showcase of corporate gift ideas

Who’re you going to call … ?

Mercédes

The world is changing fast. Today your business entrance is not just a door hinged in a frame; it is the smartphone in your hand, the laptop on your desk, the wireless connectivity from your router. It’s not just the

world that’s your oyster. The entire globe and the satellite-infested space beyond is your playground.

The very way in which we communicate, work and share information is moving at break-neck speed, bringing us efficiency, convenience and accessibility on a daily basis. Unfortunately, cybercriminals are one step ahead of us as they attempt to use this to their advantage.

The impact of this technological explosion in almost every sector of our

lives can, in some cases, translate into confusing, alarming and uncertain business experiences. What we must realise, however, is that it cannot be ignored.

While we can only be proficient in what we know within the sphere of our skills, we need to be aware of the many advantages and dilemmas this brave new world offers us. From IT security (see page 26) and printing (our lead feature on page 12) to opening up our bricks and mortar stores and seeing the benefits of selling online (on page 25), we need to rely on experts and ground-breakers to guide us, show us and, in some cases, hold our hand in order to negotiate our way forward.

These are the daily challenges and the delights of doing business in innovative environments, and successful companies will be those that endeavour to remain up to date; moving forward in order survive and beat out the competition.

Face it: we are already hooked.

Technology has become one of the most significant factors in maximising productivity, customer interaction and return on investment (ROI).

From a personal perspective, I find it convenient. When I know I don’t know something, I call either the IT support technician, my friend Google or - sad to say - my 11-year-old son to find the answers to keep moving forward.

So, please e-mail me, Skype me, Facebook me, call me, WhatsApp me or visit me with your business advancements, challenges or new developments. And then we here at My Office and shop-sa can get down to some good, old-fashioned knowledge sharing.

Until the next trillion cyber revolutions of the World Wide Web in September, keep learning.

e d i t o r ’ s l e t t e r

V o l 9 8 - S e p t e m b e r 2 0 1 4m y o f f i c e m a g a z i n e2

www.rexelsa.co.za

2014 marks Rexel’s 75th anniversary. From its inception, Rexel has been known for design, quality and innovation – from the 56 Range® of stapling products, the introduction of market leading Crystalfile® and Nyrex filing ranges, through to development of the award- winning Auto Feed shredders.

For the last 75 years, Rexel has pioneered the world of office products, and looks forward to continuing to lead the way in the future. One thing is certain - no matter how technology develops, Rexel will be at the forefront; providing the finest, most efficient products to the trade and end users alike.

1939 1958 1986 1992 2007

SHREDDING

1970 Versishred

2007Mercury Jam Free

2014 Auto +750x

HEAVY DUTY STAPLING

1950 Giant Heavy Duty

2010 Current Giant Heavy Duty

2014NEW Giant Heavy Duty

STAPLING

1939 Matador

2004NEW Matador

2015 Optima 40 Compact

Geo

rge

Dre

xler

OBE

, fou

nder

of R

exel

CELEBRATING 75 YEARS OF INNOVATION IN OFFICE PRODUCTS

We have lift off!Office National takes the Gauteng skylines and Radio waves to new heights...

Do you want...National Group Marketing?

Big campaigns, Big results?

Brand awareness to take your company to the next level?

Contact us today for your no obligation presentation...Together we can reach new heights!

Shop SA - July 2014 revised.indd 2 2014/08/22 3:27 PM

Why join Office National?

Fast Facts to take you to the next level...

Last years turnoverR632 million!

C

M

Y

CM

MY

CY

CMY

K

A4 POSTER.pdf 2 2014/01/16 3:38 PM

Brand Identity – National branding ensures Office National stays top of mind with your customers

Marketing – Radio, catalogues, billboards, broadsheets, e-mailers, events and even this advert you’re reading right now are all some of the exciting marketing initiatives you’ll have access to

Preferred Supplier Programme – Benefits include R632 million in buying power, rebates and excellent promotions and discounts

Graphic Designing – Our In house graphics team builds all of our catalogues and promotional items ensuring quality all the way! You will also get an allocation for graphics hours and can tap into some amazing designs for your own promotions

Database – Management of all catalogue items, management of Known Value Items and live up to date pricing benefits. Leave the details up to us so that you can focus on your customers and don’t spend hours working on a database!

So step into the future with Office National today!

0860 13 23 83www.on24.co.za

Shop SA - July 2014 revised.indd 1 2014/08/22 3:27 PM

V o l 9 8 - S e p t e m b e r 2 0 1 4

m a r k e t i n g s a v v y

AKI KALLIATAKIS is the managing partner of The Leadership LaunchPad, a company dedicated to helping clients become more customer driven. Visit www.DelightYourCustomers.co.za.

ACKNOWLEDGMENT

Sad advertisingConstant bombardment with advertising is the price we pay for living in a digital world

I used to get irritated by advertising and sales promotions in all forms - whether they were ads interrupting TV or radio programmes, brochures and pamphlets being shoved in my letter box, or massive billboards the size of a small skyscraper disfiguring the landscape. Happily, these forms of advertising were

relatively easy to ignore or escape, and sometimes even mildly entertaining.

Currently, however, I am beside myself with rage. In fact, I think I am suffering from what psychologists are now calling “intermittent explosive disorder”. The cause of my fury? The sales activity that has come about due to the advent of the Internet and smartphones. Like many readers, I am bombarded with 300 to 400 e-mails every day; interrupted by at least three unsolicited telephone calls; and receive at least 10 text messages from companies attempting to sell me something. Today, one can’t even visit a rest room without looking at an advert.

What sparked my rage most recently

was a gas braai salesman, as he launched into his script without really listening to what braaing means to us. I love the ritual of collecting small twigs and dry wood from our garden with my sons. We pile these on top of crunched up newspaper, light it, and then blow hard to get the flames going. We then test for the correct cooking temperature using the five second rule: if you can hold your hand over the grill for five seconds, then the coals are ready. No money can buy this special family time we spend together. Certainly not the “convenience” of flicking a switch, or the R12 000 for the deluxe version. Not that he cared as he steamrolled us with his presentation.

Finally I warped from my usual gentle nature into an ill-mannered ogre and took it out a hapless employee just trying to make a living in the salt mines of business today. And then promptly felt guilty.

Usually, I don’t know who you are, I don’t know your company, I don’t know your products, I don’t know what you stand for, I don’t know your record and I don’t know your company’s reputation. I don’t know what benefits I will get from

your company, and I don’t know what makes you unique, distinct or special.

You don’t know anything about me: who I am; what I need; what I want or desire; what I dream about; what I fear; or my daily problems. You have no idea about what I value, what I stand for, or what’s important in my life.

Now – what was that you wanted to sell me?

Marketers and sales people continue to barge into our lives with unwelcome interruptions, using as many instant methods as possible, hoping that the message will be noticed in all the clutter. There is little or no chance of interaction with the customer.

And therein lies the answer. Research, intelligent use of big data, word of mouth referrals and personal interactions on agreed agendas will always trump mass marketing. That’s where you should spend your time and money for a better return on your investment.

Most importantly, you will stop irritating your clients and prospects to the point that they will try to avoid you and your company before you have even had a chance to initiate a two-way interaction. n

m y o f f i c e m a g a z i n e6

Dealing with insubordination

As explained in my previous article, insubordination is the refusal of an employee to bow to the authority exercised reasonably by

the employee’s superior.

It manifests in the employee’s intentional failure to obey reasonable and lawful instructions, or in denying the superior’s right to give reasonable instructions.

In my view, a key factor of the employment relationship is the employee’s duty to carry out the reasonable instructions of the employer. An unreasonable refusal to do so can be a very serious offence - with potentially severe consequences (including possible dismissal) for the employee.

However, if the employer incorrectly interprets the employee’s conduct as insubordination when it is not insubordination, then the consequences for the employer could be extremely serious.

These include:• Losing a good employee unnecessarily;• Industrial action;• Reinstatement, with back pay, of an

unfairly dismissed employee; and• Having to pay compensation of up to

12 month’s pay.For example, in the case of Manuel

versus Jepicon Abattoir (1998 12 BALR 1584), Manuel was a meat grader. He was dismissed for failing to work all night and for refusing to drive a truck. The

arbitrator found that the instructions given were unreasonable and that the dismissal was consequently unfair. The employee was awarded five months remuneration in compensation.

In view of the multiple dangers of erroneously dismissing employees for apparent insubordination, every employer needs to put a strategy in place to avoid such a costly mistake.

The strategy should include the delegation of a labour law expert to supervise an investigation into the allegation of insubordination. The investigation should be conducted in a thorough, legal and non-emotive manner.

The investigator must check factually whether the alleged incident:• Actually occurred;• Was only a misunderstanding; and• Was provoked.

The investigation also needs to answer questions such as the following:• Was the employee capable of carrying

out the instruction or had they never done it before?

• Would the carrying out of the required task unnecessarily or intentionally demean the employee or cause them undue hardship or danger?

• Was the required task within the reasonable sphere of the employee’s functions and status?

• Did the instruction infringe the rules of the employer or the laws of the country?

• Did the task truly need to be carried out?

• Was it reasonable for the instruction to be given at the time under the circumstances? For example, was the employee, at the time of the instruction, legitimately trying to carry out union duties?

• Were there obstacles beyond the employee’s control that prevented the task from being carried out?

In the light of the outcome of the above investigation, the investigator should recommend to the employer which of the following should be the next step:• Drop the matter due to lack of evidence

of misconduct;• Send the employee for treatment due to

incapacity;• Train the employee;• Repair of the equipment that caused

the failure;• Implement a relationship repair

exercise if the boss and employee got off on the wrong foot; and

• Set up a disciplinary hearing.Should a disciplinary hearing be merited,

the employer needs to ensure that it is chaired by a presiding officer who is skilled in chairing hearings, understands the laws of evidence and is capable of arriving at a fair decision based on the facts and on labour law. n

Employee subordination needs to be dealt with carefully to avoid serious consequences

To purchase our e-book, Walking the New Labour Law Tightrope, please go to www.labourlawadvice.co.za.

V o l 9 8 - S e p t e m b e r 2 0 1 4

l a b o u r l a w

ACKNOWLEDGMENT

DR IVAN ISRAELSTAM is chief executive of Labour Law Management Consulting. He may be contacted at [email protected].


A poor excuse for accountabilityBrands need to think about excuses and reasons – and about taking responsibility

A recent experience at a well-known coffee shop franchise left me pondering the differences between excuses and reasons. The

coffee shop was not enforcing the no-smoking laws, and letting people light up in a no-smoking area. Now it must be said that I am an ex-smoker and none-too-enthusiastic about cigarette smoke. To clarify, I am happy for you to smoke, as is your right, but certainly not when it is in contravention of laws created for health and safety reasons.

I like the coffee shop. Their fare is perhaps a little on the costly side but they provide large portions and good food. Service is generally acceptable too. On this occasion there were smokers in a no-smoking zone. They had been asked not to smoke by their waiter and had decided that smoking was more important than compliance with laws, requests or just being nice.

The response from the manager? I kid you not, a shrug of the shoulders and the comment of “But they don’t listen when we tell them not to smoke. What am I supposed to do?” In one fell swoop the brand told me that not only are they not in control of their own establishment but, more importantly, they are not prepared to make the tough choices to protect their customers and comply with law.

Two coffee shops just around the corner from us will also not tell their customers to abide by no-smoking laws. They are too afraid of the end result on their bottom line - and they should be. A number of patrons that I know no longer frequent the coffee shops in question.

The reasons: • No accountability for non-compliance;• Using excuses as reasons; • Not taking responsibility for the

decisions that they make; and • Not showing their customer that you

really do care.This concerns me, as I have been a

lifelong advocate for brands loving their customers. Sometimes that love needs to be tough love. My motto has always been the customer is king - but is not always right.

So when is the customer not right, and at what point do you do something about it - even if it means losing that customer?

Is it the point at which you begin to trample upon your values? Is it the point at which the customer becomes rude and aggressive? There is no one simple answer, although the core values of the brand can act as a guiding beacon most of the time.

I think that one of the tools that is missing in the arsenal of great customer service is still empowerment and empowering the brand representative to do the brand a service.

In my case, that may well have meant asking the belligerent, smoking customers to leave, and giving them the meal for free. Sure, you may lose them as customers - but in living up to your brand values your staff will see how seriously you take them, and that will trickle down into everything they do and say.

It would be even better if a brand and its at-the-coalface employees do what is needed and they are consistently empowered to do so with confidence and grace.

And yes, I know that many places are franchised and may not be owner managed, but remember that’s an excuse, not a reason. Being accountable as a brand is tough. If it weren’t, then every brand would be embracing accountability instead of making excuses. n

V o l 9 8 - S e p t e m b e r 2 0 1 4

b u s i n e s s l a n d s c a p e

ACKNOWLEDGMENT

GAVIN MOFFAT can be contacted on [email protected] or follow him on www.twitter.com/gavinmoffat.com


Printers and consumablesSelling in the traditional print environment is becoming more complex as printing demands change

With a multitude of branded offerings, each with their own expansive product lists to meet unique

business requirements the world over, printers can be a daunting category for any reseller.

There are no bad printers, however, only bad fits – and it pays to guide your customers in the right direction when it comes to what best suits their needs.

Types of printersThere are many different types of printer, each able to meet the specific needs of your clients.

The versatile impact printer is suitable for environments with high heat and humidity levels. These printers have a mechanism that touches the paper in order to create an image. There are two main types: dot matrix and character printers. Dot matrix printers are often used in busy environments such as tyre fitment centres, where receipts need to be printed in duplicate or triplicate all day long.

The more general purpose inkjet printers are daily workhorses. Suitable for students and home-users, these printers offer versatility and can have a low purchase price. They are primarily used

for printing text, graphics and photos.Laser printers are ideal for professional

printing in an office environment. A laser draws an image on a drum, which is then transferred to paper. Laser printers offer fast performance, fine print quality, and a wide array of standard and optional features.

LED printers are similar to laser printers, but use an array of light-emitting diodes instead of lasers and mirrors. They offer the advantage of being smaller and cheaper than laser printers, while providing comparable speeds and quality on continuous print runs.

Thermal printers use heat to apply ink to paper. They are used mainly in point of sale or inventory tracking environments.

Multi-function printers (MFPs) handle all-in-one home and office tasks, combining scanning, copying and faxing from PC, standalone faxing and scanning to e-mail. Larger models will offer an automatic document feeder (ADF) to scan, copy and/or fax multiple page documents. They are also Web-enabled. Most office MFPs use laser printing technology, while MFPs for home use are based on inkjet technology as these offer better quality photo prints.

Photo printers are designed for the specific use of producing photographs. They allow for editing options, memory card slots and/or a USB connection so users can upload and print shots directly from a digital camera.

Special purpose printers, such as

portable and battery-enabled models, larger format printers up to A0 and label printers, provide flexible choices and enable communication within customised environments. These printers are often used in the events and signage fields.

SpeedAn important selling point of printers is the speed at which they print.

Dot matrix printers measure speed in characters per second or lines per minute, while thermal printers print at inches per second.

The speed of inkjet and laser printers is measured by the pages that they print per minute. A printer with an print output speed of less than 20 pages per minute (ppm) is slow; 20ppm to 40ppm is adequate for most offices; and 40ppm or more is ideal for higher-volume use.

High speed capabilities are unnecessary in environments with light duty cycles. However, warm-up times should be taken into consideration.

Did you know? 3D printers are a highly-specialised type of printer capable of printing three-dimensional objects. Material is usually sprayed, squeezed or transferred from the printer onto a platform over and over again in a process called additive manufacturing. The design is chosen by the user and set using computer software.

V o l 9 8 - S e p t e m b e r 2 0 1 4

h o w t o s e l l


V o l 9 8 - S e p t e m b e r 2 0 1 4

h o w t o s e l l

Resolution and qualityThe print resolution requirements of the customer are also important. The quality of the printer’s output is measured by dot density - the number of dots per inch (dpi) that it can be distributed across a sheet of paper.

A higher print resolution will be required for users who want to print graphics and photos.

A dot matrix printer, which offers between 60dpi and 240dpi, will not be suitable for customers who want to print high-quality brochures, but is ideal for environments where printed content is more important than quality.

An inkjet printer offers 300dpi to 720dpi, while a laser printer usually ranges from 600dpi to 2 400dpi.

Thermal printers are not used to print full pages, but rather smaller items like barcodes, receipts and labels. Their inability to vary dot size or intensity means images are grainy and not of high quality.

Duty cyclesWhen selling printers it is imperative that the workload, or duty cycle, be taken into consideration.

“Duty cycle” is used to classify a printer according to the amount of prints it can handle per month. A company needing 50 000 prints per month will experience frequent break-downs, need replacement parts and use many ink cartridges if they choose a printer which can only handle 5 000 copies a month. Printers are built and priced to handle the work they will have thrown at them.

How often the printer will be used in a month, what it will be used for and whether its workload will increase over time will be important deciding factors for your customers. Every manufacturer will specify this for each model of printer they produce.

How a printer communicates

Data is transferred between a printer and a device via a number of different communication channels. These channels include parallel ports, serial ports, USB, Ethernet, Bluetooth, WiFi and even near-field communication (NFC).

Data streams, or packets, are sent from the host (usually a computer) to the printer. To communicate effectively, each device will need to install the correct printer driver.

These are platform- and generation-specific: different operating systems of different ages will require different drivers to communicate with the printer.

The formula used to calculate the cost of the toner consumable per page is: cost of consumable / page yield = cost per A4 page.

Work out the printer’s total cost of ownership by calculating the cost per year for each kind of output (monochrome, colour document or photo). Add the three amounts together to get the total cost per year. Then compare this with other printer models to find the most economical option.

TIP


Of course the obvious answer – “Print!” – is correct. But that’s not the only answer, not when we’re talking about Ricoh’s wide range of multifunction colour printers.

Our high-performance machines also give you high productivity, fast turn-around, an intuitive interface, energy-saving options, as well as workflow and connectivity features.

If that’s the answer to innovative office solutions you’ve been waiting for, contact Ricoh on 0800 111 014 or visit www.ricoh.co.za today!

imagine. change.Here’s a trick question: what do printers do?

Don’t get fooled by counterfeit toner.Make sure you’re getting Original HP Toner.

What is a counterfeit cartridge?

Our three-tier security system protects you from fraud

Security Label: Tilt the security label1 for the presence of a shifting image.

Mobile Authentication:Scan the QR code with your smartphone to validate as authentic HP2.

Software Authentication: Validate your original HP Toner cartridge automatically as you install it. Visit www.hp.com/go/TonerCheck

Counterfeits are remanufactured, refilled, or compatible cartridges, illegally packaged to look like original HP Toner, but can't match them when it comes to performance and print quality.

Learn how to identify counterfeit tonerLook for these warning signs: missing HP logos on packaging, a missing or broken security label1, missing standard outer wrapping, or a missing or broken security tear strip.

Verify with our three-tier security systemSecurity Label: Tilt the security label1 and turn it from side to side as well to look for the presence of a shifting image.Mobile Authentication: Scan the QR code with your smartphone to validate authenticity2.Software Authentication: Validate your original HP Toner cartridge automatically as you install it. Visit www.hp.com/go/TonerCheck

Counterfeit toner:A surprise in every box.

Partner with HP for the environment.

*Programme availability varies by country

Join HP for more sustainable printing

Return Original HP print cartridges.

From innovative design to convenient, free recycling, reducing your environmental impact is easy when you buy Original HP Supplies.

HP Planet Partners Programme*

available online 24/7 at

www.hp.co.za/recycle

Contact us on Tel: +27 11 201 8927 / email: [email protected] / web: www.drivecon.net

OEM versus third-party products

There is much debate regarding the use of refurbished or compatible ink cartridges. An original equipment manufacturer (OEM) cartridge is one produced by the same manufacturer as the printer. If the printer is a HP machine, the cartridge will be made by HP.

Remanufactured or compatible cartridges are refurbished and refilled cartridges from previously-used, original ink and toner cartridges. The empty cartridges are sent to a remanufacturing plant where the cartridge housing is refurbished and movable and worn components are replaced. The cartridge is then refilled. Refurbished cartridges are resold at reduced rates - sometimes as much as 40% to 60% of that of an OEM product.

OEMs are opposed to the practise of remanufacturing cartridges based on the following facts:• OEMs can provide correct colour

matching with predetermined ink formulations to give the results promised by the equipment.

• Specially formulated OEM inks achieve the right fluidity in order to flow through the critical points of the printhead with ease, ensuring a balanced distribution of ink on the page and a more optimal balance of colours.

• OEM inks feature anti-smear and anti-clog technology which dries quickly on the page, offering a less grainy, smoother and sharper image.

• OEM cartridges get the most out of a printer, extending its life cycle and productivity.

• OEMs provide convenient supply management and technical support.

Counterfeit products, apart from being illegal, can be detrimental to a printer. Ink manufacturers such as HP use special holographic stickers to indicate the authenticity of a product. The use of counterfeit printer parts and consumables can void warranties on genuine products.

Ink Possibly one of the most important selling points of a printer is the ink it will consume. Modern users look to balance cost, quality and workload, and inks have a big impact on the long-term running costs of a printer.

Dot matrix printers use ink ribbons. The ribbon does not dry out easily, and when the ribbon is running out of ink, the print gradually fades rather than stopping abruptly. This is not only cost-effective but also useful in demanding, rugged environments with excess heat, moisture or dirt.

A thermal printer uses an ink ribbon which is heat sensitive and should be protected from light and moisture. Most thermal inks are black, but new developments have resulted in coloured thermal inks.

An Inkjet printer uses CMYK cartridges. An electronic device inside the printer boils the ink, causing it to expand and shoot out onto a page through a printhead.

Most laser printers use toner, which is a powder made of plastic and some metal. The printer’s laser writes a picture onto a drum. The toner is attracted to wherever the laser has written, and is then transferred to the paper and melted into it. Toner cartridges are generally more expensive than inkjet cartridges; however, they need to be replaced less frequently.

Photo printers can have up to 11 ink tanks, which include a range of colours such as red, yellow, cyan, magenta, photo cyan, photo magenta, matte black, photo black, light grey, grey and dark grey.

It is important to determine whether the printer will take full-size ink or toner cartridges, or lower-capacity, starter-size supplies, as this impacts total cost of ownership as well as cost per page. n

V o l 9 8 - S e p t e m b e r 2 0 1 4

h o w t o s e l l


Questions to ask your customers when selling printers:• How will the printer be connected

to a device or network?• Which operating system is being

used? • How much printing will take place

per month?• Is colour required or will

monochrome suffice?• What are the speed requirements? • What are the quality requirements?• Where will the printer be used? • Do “green” features, such as stand-

by power saving modes, need to be taken into consideration?

• What is the available budget and what will the cost of purchase be?

PaperThe type of paper a printer takes will also impact the cost of ownership. Will the printer require different paper sizes and types of paper, or speciality paper? Duplex printing (the ability to print on both sides of the page) is an important offering as it can cut paper costs for the customer in the long term.

Impact printers use continuous form paper. Continuous paper is usually perforated at regular intervals and is joined together like an accordion. It can be single ply or multi-ply, with carbon paper between the layers. The highest grade of continuous paper is similar to typing paper, with a fine perforation. The most common sizes are 241mm x 279mm and 381mm x 279mm.

Inkjet and laser printers use cut sheet paper, ranging in size from A5 (148mm x 210mm) up to A0 (841mm x 1189mm) in speciality printers. Variations are offered in thickness, smoothness or a combination thereof. Choosing the correct paper will prevent premature wear and tear of the finished product. Paper is often supplied by the manufacturer to ensure the best colour reproductions.

Photo printers use photographic paper, which is coated with specially developed chemicals for a glossy finish.

The chemicals also ensure there is no bleeding or smearing of ink. The paper itself can be thin sheets of plain paper or thick, multi-layered paper. Different types of photo paper have different thicknesses and textures. Some photo papers have the grain and weight of watercolour paper or art canvas.

Thermal paper is a fine paper coated with a chemical that changes colour when exposed to heat. The paper, which comes in rolls, has a protective top-coating to prevent fading. Despite this, the paper is light sensitive and fades easily.

Printers in the digital worldMany have forecast the demise of the

print medium. The reality is that while printing needs have changed, the need for printers has not. Consumers now want to print on the go from multiple devices. Apps such as Apple’s AirPrint and Google’s Cloud Print allow users to print over the Web from anywhere to any printer via a smartphone or tablet.

These apps require printers to be connected over WiFi, Bluetooth or even NFC.

Resellers need to leverage mobile opportunities and offer consumers lower total cost of ownership and greater convenience if they are to stay relevant in the modern market. n

V o l 9 8 - S e p t e m b e r 2 0 1 4

h o w t o s e l l


Write in and stand a chance to win this Ferrari Car Primary backpack. Send your contact details to [email protected] with Fila Cartorama in the subject line.

The word Ferrari immediately brings one of the world’s most prestigious brands to mind.

In 2003, Ferrari was declared “the most powerful and recognisable brand in the world” by Brand Finance. The famous prancing stallion logo is synonymous with Italian excellence, and is world-renown as a symbol of technological innovation and subtle elegance in design.

One lucky reader will win a Primary Trolley Backpack (size small) complements of Fila Cartorama SA.

FILA CARTORAMA SA (PTY) Ltd

®

www.kmp.co.za

www.interstat.co.za

www.penflex.co.za

www.towerproducts.co.za

www.silveray.co.za

www.treeline.co.za

email: [email protected]

S t i ck w i th the bes t !

www.redfern.co.za

THE LABEL SPECIALIST

www.hortors.co.za

www.parrotproducts.biz

www.nikki.co.za

www.chafrica.co.za

www.rexelsa.co.za

www.koloksa.co.za

Web

But

tons

Win w i n t h i s

V o l 9 8 - S e p t e m b e r 2 0 1 4

s a l e s s a v v y

Sales prospecting best practices

Prospecting is a key selling skill – and a critical one to develop if you want to boost your sales and achieve long-term success

Most sales people don’t invest enough time in the strategy of sales prospecting. Part of the problem is that

very few companies teach sales reps how to prospect.

Here are five sales prospecting best practices for you to consider:

Schedule prospecting time Allot time for sales prospecting every day, week or month. When my wife first started her software training business, our accountant said, “Devote a certain amount of time every week looking for new business.”

Prospecting is not a fun activity - at least not for most people. However, the more time you consistently invest prospecting for new business, the more likely it is that you will never suffer from a sales slump. That’s why it is imperative that you block time in your calendar each and every week to prospect for new business.

Use different prospecting methods Use a variety of methods to prospect for

new business. Too many sales people take the same approach week after week. Although they may generate good results, it is critical that you use multiple methods and approach to uncover new business leads.

Here are a few strategies you should consider:• Cold calling via telephone; • Door-to-door cold calling; • Asking for referrals; • Networking; • Speaking at conferences; • Writing articles; • Trade shows; and • Conferences. Develop a powerful introductionThe majority of sales people fail miserably at this. I recall talking to a person I met at a networking event and after a 15 minute conversation, I still had no idea of what she did or what service she provided to her clients.

Jeffrey Hayzlett, former CMO of Kodak, suggests that you have 18 seconds to capture someone’s attention - and an additional 100 seconds to convince them why they should continue a conversation or schedule a follow-up call or meeting.

Master all types of mediaMaster all types of media including telephone, e-mail, text, direct mail and

social media. Today’s business offers many more ways to communicate with the prospect - which makes it both easier and more complex to connect with new customers. This means you need to be able to communicate effectively in more media than before.

Ask the following questions:• Does your voicemail message help

you stand out from your competition?• Can you send an e-mail that compels

your prospect to respond?• Do you know how to write an

effective sales letter?• Are you utilising social media to

connect with your prospects?

Create a compelling value propositionThe vast majority of sales people simply do not create a compelling reason why someone should do business with them, or buy their product or service. Their voicemails messages, e-mails and sales pitches sound like everyone else’s, and do little to compel a prospect to return their call, respond to their e-mail, or call them back after a sales presentation.

Consistent and effective sales prospecting can make the difference between average and great sales results. If you are serious about increasing your sales, make the effort to apply the strategies to your daily and weekly sales routine.

KELLEY ROBERTSON is president of The Robertson Training Group. Subscribe to Robertson’s newsletter at www.Fearless-Selling.ca and receive a free audio program and two other sales-boosting resources.

ACKNOWLEDGMENT


Cold calling is a fact of life for most people in sales. The vast majority would no doubt prefer to rely on referrals, word-of-mouth, or some other lead source that reduces or eliminates their need to make cold calls. However, unless you deal with an established set of accounts, you will, at some time, be required to cold call in order to generate sufficient leads for your business.

Having said this, even the most seasoned sales professionals often resist this strategy unless they are poked, prodded and pushed by their manager.

Excuses include:• I don’t like the rejection; • I don’t want to come across like I’m

desperate for business; • I don’t want to sound like a

telemarketer; • I don’t like interrupting people at

work; and• I don’t know what to say.

However, I believe that there is another dynamic at play that prevents people from embracing cold calling: the need and desire for instant gratification. The pot of gold at the end of the rainbow. The prize inside the box.

We know that cold calling seldom generates quick results. It takes a lot of dials to connect with live people. It takes finesse and a certain amount of creativity to deal with receptionists, gatekeepers and executive assistants. It takes multiple attempts and a bulldog sense of persistence to finally connect with decision-makers. And finally, after all that work, we eventually manage to make contact with our prospect only to hear “no, thanks”.

I once read that there are two types of people: people who are willing to wait for a reward; and those who want the reward now, even if the payoff will be higher if they wait.

I suspect that people who have the ability to wait for a payoff also possess the ability to make more calls than individuals who need immediate gratification. Let’s face it: capturing a sale is highly motivating and many people have a difficult time making call after call with little to show for it.

Making 50 or 60 dials without making a sale or connecting with a buyer or decision-maker can be extremely frustrating. Spending an entire day on the telephone is even more challenging and difficult.

Experts on this subject say that

you need to recognise that every “no” brings you one call closer to making an appointment or landing a sale. Some people say that you need to “go for the no” and to use those “no’s” as a stepping stone to hearing a “yes”.

While these philosophies are technically true, it takes much more than that.

It takes big-picture thinking. It requires the ability to postpone the pleasure of getting the reward and developing the discipline to work through the pain and challenge of making dozens of calls with little to show for it.

In order to develop the ability to get used to a delayed payoff, you actually have to make these calls, as painful and challenging as it is. You need to condition yourself that you will eventually get a reward for your efforts. Let’s take a look at this

from a slightly different perspective. When you learn a new hobby, sport, language and so on, it takes time to just to become comfortable. It takes longer to develop a level of consistent proficiency. And it takes even more time to develop your skill to the point of excellence.

The same concept applies to cold calling. You can’t expect to make 10 or 15 calls and master the skill. In fact, that number of calls won’t even get you to the point of feeling comfortable. You need to block time in your schedule on a daily basis to make calls. The more calls you make, the easier it will get and the more proficient you will become. As your skill improves, so will your ability to generate leads and secure appointments. You will become more adept at dealing with receptionists and executive assistants. And this will eventually translate into sales. n

Why sales people hate cold calling

w w w . s h o p - s a . c o . z a

s a l e s s a v v y


The impact of a weak rand is starting to feed into consumer prices, while wage inflation expectations from labour and business are “uncomfortably high”, says deputy governor of the South African Reserve Bank (SARB), Daniel Mminele.

“There are indications that exchange rate impacts – particularly the lagged impacts from past depreciations – are starting to feed through into consumer price inflation,” Mminele says.

Source: www.fin24.co.za

Municipalities’ debt to the embattled electricity utility Eskom has trebled to R10,8-billion in nine months, and is threatening to spiral out of control. This is according to Co-operative Governance Minister Pravin Gordhan.

Eskom has asked the government for an equity injection of R50-billion to alleviate its acute cash-flow situation. This month, the National Energy Regulator gave Eskom the go-ahead to recoup R7,8-billion in costs. This means that the 8% tariff increase Eskom has already been granted for next year could rise to 10% to 13%, in order to garner the R7,8-billion.

“These exorbitant amounts owed to Eskom are an indication of great failure on the part of municipalities to manage their debt in an orderly and systematic manner. There is obvious incapacity in terms of basic financial management,” Hlengwa says.

“Even more worrying are the allegations that municipalities are diverting revenue collected from electricity rates to other programmes and projects, instead of paying off debts due to Eskom.

“This narrow-minded financial practice of robbing Peter to pay Paul is going to lead to the collapse of both municipalities and Eskom - at the expense of citizens who in turn bear the brutal brunt of these glaring failures.”

Source: www.bdlive.co.za

Global shipments of personal computers fell 9,8% last year, the worst contraction on record, and are likely to decline by 6,1% in 2014 due to lacklustre demand in developing countries.

IDC had expected PC shipments to fall 10,1% last year, but says the fourth quarter benefited from a slight boost as old computers running Microsoft’s XP operating system, which the software company stopped supporting in April, were replaced.

“Emerging markets used to be a core driver of the PC market, as rising penetration among large populations boosted overall growth,” says IDC analyst Loren Loverde.

“At the moment, however, we’re seeing emerging regions more affected by a weak economic environment as well as significant shifts in technology buying priorities.”

Long-term growth in PC shipments is expected to remain just below zero, with shipments in 2018 expected to decline 0,2%.

According to the IDC, strong demand for smartphones in China and other developing countries will drive a 19% increase in global shipments of smartphones in 2014.

Source: www.businesstech.co.za

The government has scrapped a nearly complete IT project, at a cost of R1-billion, in favour of a new system which could see cost as much as R3-billion.

The Sunday Independent reported that less than 10% of the R1-billion spent on an integrated finance management system could be reinvested in the new project.

Government’s IT arm, the State Information Technology Agency (SITA), could also face a weighty legal bill, the paper reported.

A decision to can the current project comes at a time when it is 80% complete, while a new tender, put out in March, is still pending.

A spokesperson for Treasury told the Sunday Independent that the decision is “strategic” following an agreement between Treasury and SITA.

He rejected the notion that R1-billion would be written off. He says that a decision to migrate the new IT system was taken by cabinet in November last year.

“A large portion of the amount spent to date was allocated to preparation activities, upgrade of integration capabilities and specification of business requirements … The decision to change is deemed reasonable in the course of the programme life cycle, and therefore not construed to be fruitless and or wasteful,” the spokesperson says.

Source: www.businesstech.co.za

In response to “tremendous growth” in demand for premium travel in Africa, South African Airways will increase its Airbus flights between Johannesburg and Lagos, Nigeria, to eight times a week from the beginning of September, the airline announced in a statement last week.

SAA says that the increase to the “already extensive African flight schedule” aims to offer customers more travel options on the continent, as well as meet increased cargo demand.

Source: www.southafrica.info

SARB warns on high wage expectations

Another tough year expected for PC market

South African Airways increases African flights

Government scraps R1-billion IT project: report

Local debt to Eskom ‘points to dire crisis’

f i n a n c i a l b y t e s


As the world expands, so too does the need for retail stores to reach beyond their bricks and mortar establishments and access new

buyers online.

The first step is to go online and familiarise yourself with both local and international sites, which are already selling products or services similar to yours.

Setting up your online store will incur initial start-up costs for services such as domain name registration, site hosting, e-commerce software, site development and maintenance, marketing, transaction fees, Internet access and customer service. Time will also be required for the Web site design, product image uploads and site updates.

The next step is to find a content management system (CMS) – a Web application designed to make it easy for non-technical users to add, edit and manage a Web site. You will also need a reliable online shopping cart that has a decent support system - someone you can call if you have any problems.

It is important to design an easy-to-

navigate site that loads quickly at both dial-up and broadband speeds. Keep a balance between images and informative copy in order to attract traffic to your site, and ensure you update it frequently.

Speak to a search engine optimisation (SEO) specialist and register your URL on all the major search engines (including Google.com and Yahoo.com) to make sure your site shows up in relevant searches. Include keywords in meta tags in HTML files to increase the chances of getting hits from search engines.

Online marketing is not just about SEO and pay-per-click. It is about getting visitors

to your site and getting them to buy from you. Your site must be “responsive” to the customer - available to be viewed over a variety of devices such as computers, tablets and smartphones. This shouldn’t cost you a fortune, but rather be part of the design and development service offering.

Says Justin Todd of Store.co.za: “Trust is a big factor of any Web site. Post your privacy policy prominently. Have customer service information clearly displayed, including third-party recommendations. Set up a secure server to handle credit card transactions. Have a customer queries phone line or an e-mail line that will reply promptly.”

An analytics package will give insight into who is visiting your site and what keywords they are searching for. This will help you to calculate the type of revenue they are generating. Google Analytics is a free service which enables you to monitor your site speed. This is very important as impatient customers will leave a site if pages take too long to load.

You will need to manage your site to ensure people stay on your page and make purchases. Define your market by creating a core list of the category of buyers on your site. Then, build an e-mail list by including an e-mail subscription form in a noticeable spot on the front page. In this way you can start moving your information, products and content into their personal mailboxes. n

How to sell onlineChange is inevitable and necessary. In order to survive, businesses need to adapt to an evolving retail world

What is AdWords?AdWords is Google’s popular pay-per-click advertising network. Online retailers can place advertisements on nearly every Google search results page, YouTube video, and partner Web site to appear at the top, bottom or beside the list of search results Google displays for a particular search query. Its power lies in its speed and large reach. In a few minutes, you can set up and launch an advertising campaign which gets your text, image or video ads seen by browsers all over the Web. Check out the Google AdWords beginner’s guide online.

Your site must include:• User reviews create trust and will prompt new visitors to make their first

purchase.• A simple shopping cart system will get clients to the payment page quickly.• Product review videos will help clients understand how the product works.• A blog where you offer free, valuable content that expands on the latest

products, discounts and offers, and answers the more common queries that arise regarding your products or services.

TIP Consider sending free samples to market influencers, such as industry experts, bloggers, writers and editors, to try and review. This kind of viral marketing will spike traffic to your site and increase the number of social media followers.

w w w . s h o p - s a . c o . z a

r e t a i l s a v v y

www.store.co.za, www.wikepedia.com

ACKNOWLEDGMENT


Theft and vandalism have a serious effect on a business. Apart from the loss of goods, equipment and damage to property, these crimes often involve the loss of critical information – and it can

pose a potential threat to lives.

No matter how big or small, every business needs to identify its major risks and assess a proactive security strategy – one that integrates IT and data, people management and perimeter security.

Making an investment into an integrated security solution that monitors staff, work hours, movement, assets and data in the cloud is more critical than ever. In fact, it is soon to become mandatory as the POPI Act is promulgated.

According to IDC SEMA: “The advent of CCTV regulations in South Africa, and data protection governance in the region as a whole, has become critical to IT decision-makers, blurring

lines between information security and physical security practices.”

With a range of security solutions on offer, choosing a system which integrates access control, monitoring and surveillance, digital video capture, identity management, realtime viewing, remote monitoring and management, recording, and archival/retrieval will ensure a simplified process with significant long term savings and ROI.

“Security in the business sector per se has moved so radically into an IT and solutions-based dimension that effectively it should not be labelled security,” says Marius Greyling, CEO of innoVIZION. “Managers in this sector, where operations are large, labour-intensive and diverse, need to solicit the services of a professional solutions design advisor, no matter the scale of their venture, to analyse how they wish to improve their overall operational excellence.”

innoVIZION’s preferred slogan is “integrated people management solutions”, which better defines the way security is moving into the future.

Today enterprise solutions need to include:

• Biometrics are now the most popular solution for access security and time and attendance identification. Solutions use biological identifiers, such as fingerprints or iris scanning, as security measures.

• Alarm systems, IP cameras, wireless CCTV and video integration for external and internal premises monitoring and control to a hard drive for viewing anywhere in the world. The latest offerings also include digital cameras, which offer higher resolution for better facial identification; and small and unobtrusive cameras that are easier to hide, cost-effective, portable and transportable when needed for temporary observation. Such cameras assist in asset protection by providing audit trails of loading, offloading, weighing procedures, visitor movement, health and safety compliance, compliance with other internal controls, and procedures from an accounting point of view.

• Access control and perimeter security and surveillance are used

Security technologyBusiness risks are becoming common place in South Africa. Protect your company with a range of custom security solutions

www.securitysa.com

ACKNOWLEDGMENT

I T s e c u r i t y


to warn off intruders. The latest thermal imaging cameras can record images of the infra-red radiation (heat) emitted by the skin to determine threats.

It offers a number of advantages over conventional CCTV security cameras including the ability to detect threats in extremely low light (or even complete darkness), during unfavourable weather conditions or in thick vegetation; and provides a considerably longer threat detection range and resolution.

Says Roy Alves, regional business development manager at Axis Communications, “Despite an entry-level thermal imaging camera costing in the region of R30 000, the overall return on investment comes across in the total cost of a company’s security solutions.

Low-cost thermal cameras can cover long distances of between 300m and 400m, whereas a company would need up to eight conventional surveillance cameras to cover the same area at an inferior image quality with devices that are more susceptible to a range of environmental factors and conditions.”

• Smoke detectors are used where risk of fire is high to detect and warn people before the risk becomes unmanageable or sprinklers damage stock.

Where applicable - and especially in the facilities management arena - integration is seen via the IT and security system. It offers control over building functions, such as air conditioning, lighting and alarms, through one central system.

But security risk doesn’t stop there.

Today, criminals are capable of infiltrating companies through their IT systems to defraud, compromise enterprise and customer data, and potentially bring the business to a halt. Due to the very real possibility of a business being targeted by cybercriminals, business needs to be aware and understand what international cybercrime networks want, how they access business data, and what they can do to prevent it - especially in line with the new legislation, which places the responsibility on business management to secure the data they have access to. n

Why is IT security critical for South Africa?

Insider risk and malware remain major concerns in South Africa, says IDC CEMA.

Attacks on Web sites and cyber theft instances have increased in the country.

The establishment of Anonymous in South Africa highlights the growing presence of hacktivist activity.

Governance with mandates such as POPI will increase spending on IT security solutions, and security management is a major concern for companies in South Africa.

Adoption of mobility, virtualisation and cloud will have a significant impact on IT security spending in South Africa.

Vivotek cameras incorporate advanced features such as Smart IR technology, and are able to instantly adjust the infrared lighting intensity based on the lighting level of a scene, preventing overexposure.

POPI ACT“The Act will apply to any information regarding clients or suppliers, including contact details and correspondence. Human resources and payroll data, curricula vitae, applications for employment, CCTV records, performance reviews and internal e-mail records are also subject to its requirements, which could have a significant impact on the way local entities conduct business,” says Heino Gevers, security specialist at Mimecast South Africa.

I T s e c u r i t y

w w w . s h o p - s a . c o . z a m y o f f i c e m a g a z i n e 27

V o l 9 8 - S e p t e m b e r 2 0 1 4

I n t e r n a t i o n a l c o m m e n t

MRO and safety diversification grows opportunitiesThe MRO and safety markets have provided diversification opportunities that some resellers have been quick to exploit

As traditional office products (OP) suppliers look to broaden their scope and diversify into new markets, the maintenance,

repair and operations (MRO) and safety sectors have caught the eye of many; particularly with businesses increasingly looking to buy a complete range of products from one supplier.

Banner, part of UK contract stationer office2office (o2o), is a prime example and has been expanding its MRO and safety portfolio over the last two years. Richard Costin, MD of Banner Business Services, says: “We’re no longer an office supplier, we’re a workplace provider, with our range extending far beyond traditional office stationery – it now includes everything needed to run business premises, from office, warehouse and kitchen to washroom, mailroom and

canteen.” He adds that this is in direct response

to customer needs. “They told us they wanted to be able to buy everything from one place and we’ve been quick to respond to that.”

In the antipodes, Australian reseller Officeworks also spotted the opportunity and has expanded its business in this direction.

Scott Clarke, Officeworks buyer for Safety, says: “We’ve worked hard to develop our safety category as a direct result of legislative workplace changes and the increasing costs of workplace injury. A key focus is assisting our customers with the achievement of safety compliance.”

Overall, the sector seems buoyant too. Companies specialising in MRO have weathered the economic storm and are posting impressive sales figures. Keeping your workforce safe can never be taken lightly, of course, but now that businesses have more resources at their disposal again, they are refreshing and updating their safety equipment and companies that can supply these products are benefitting.

US-based WW Grainger is a massive

player in the global distribution of over 900 000 MRO and safety products and must be viewed as an important bellwether for this sector. It’s reported strong US sales in the first quarter of this year.

“We are particularly encouraged by the performance of our US business and online sales in both Japan and the United States continue to be strong,” says CEO Jim Ryan.

Banner’s Costin is also pleased. “Site and premises management is a new category we’ve invested in this year and we’re seeing strong sales growth here.”

He views the company’s catering offering as an important new area. “We recognised that every workplace needs catering supplies and equipment; we’ve got everything from kitchen to front-of-house products and initial sales have been really successful. But kitchens can be really hazardous places, so health and safety are vital and that’s an essential part of our new offering.”

Safety as well as MRO is also an area where German adhesives manufacturer tesa is seeing good results through OP channels with its specialist range of products, particularly marking,

Written by David Holes. Republished courtesy of www.opi.net.

ACKNOWLEDGMENT


I n t e r n a t i o n a l c o m m e n t

security, anti-slip and repair tapes. The opportunities within the MRO and safety sectors are clearly there for the taking, and those that have made the step already are beginning to see the benefits.

Batteries form a crucial part of the MRO market. Any portable electrical device needs a battery, plus they’re also used for temporary power back-up in case of mains failure. Duracell is the market leader for batteries, with around 37% market share by value, and it’s seeing steady global growth of 2% to 3% per year.

Kenyatte Nelson, EMEA External relations at Procter & Gamble (manufacturers of the Duracell brand), sees the latest Duracell Ultra battery and Power Mat, a wireless mobile phone charging system recently launched in the US, as key innovations driving sales in this sector.

Despite increasing awareness of green issues, alkaline disposable batteries still represent around 85% of sales in Europe. However, improvements in technology mean rechargeables are more and more seen as a viable option. “Previously batteries would take hours to charge and it you stored them, they’d be flat again when you wanted to use them,” says Nelson. “StayCharged technology means they’ll retain their charge for six months and fast-charging means batteries can now be recharged in the time it takes to have a shower. This makes them so much more convenient.”

Rival manufacturer Rayovac is also seeing sales growth and has recently introduced a range of Portable Power chargers for recharging products such as mobiles and tablets on the go when no mains power is available.

Jessica Yurchich, Rayovac assistant product manager, believes this is an important new sales area. “With increased use of portable technology and the need to have devices constantly charged, we expect to see this market growing rapidly as users become aware of these technological advances.”

Yurchich has also spotted growing demand for batteries and battery-powered

products from OP resellers. “They’re demanding batteries and

torches more and more. As they look to emerging markets such as MRO and safety for growth, they are capitalising on the new business these channels bring them.

“Many leaders in the industry see OP dealers as a threat. They are poised with the salesforce, infrastructure and products that make them extremely attractive to all end-users.”

Duracell’s Nelson agrees. “Our products are sold across a variety of retail and B2B channels and OP resellers are an important sales outlet. With our partners in the office supplies sector we’ve been able to develop the business model and create new sources of income for our customers.” n

Laptop and USB accessories are the ultimate in mobile convenience

Shox Spin speakerStyle with a twist – and up to five hours of lithium power coupled with a 15m Bluetooth range. The 7,5W Shox Spin speaker prevents tinny sound.

Bose Companion II Multimedia speakersThese Bose speakers are sure to compliment any laptop or desktop. Two satellite speakers and a subwoofer come with a separate volume controller, which incorporates headphone and

line-in jacks so you can connect directly to other smart devices.

Western Digital 1Tb hard driveWestern Digital’s My Passport Ultra USB 3.0 date storage device - when connected to a USB 3.0 port - lets you access and save files at high speed. Reduce transfer time by up to a third when compared to USB 2.0 transfer rates

Microsoft Wedge Touch mouseThe Microsoft Wedge Touch mouse offers ambidextrous movement detection technology and a wireless range of up to 10m - and it looks pretty cool, too.

Logitech F310 GamepadThe Logitech F310 PC Gamepad device resembles a PlayStation 3 controller but only works for PCs, without the vibration function. Its sturdy design, dual-analogue joysticks and pressure-sensitive triggers make it ideal for PC gamers.

Belkin Pro Series Hi-Speed USB The 4,8m long Belkin Pro Series Hi-Speed USB 2.0 Device Cable allows users to connect USB printers, scanners and hard drives to their computers. Data transmission is high performance and error-free, at up to 480Mbps.

Plug and play

V o l 9 8 - S e p t e m b e r 2 0 1 4

I T a c c e s s o r i e s


Take a seatChair designs are becoming more dynamic as they strive to meet the demands of mobile workers

Coalesse is new to the South African market premiered earlier this year with its Crossover Design Furniture range. Coalesse products are artfully designed to improve quality of life with crossover furniture, as the growing trend of home/work life continues to merge and new technologies see work spaces becoming more flexible than ever.

The company offers innovative and practical furniture that allows the “creative class” to work in an inspiring environment in any location. Coalesse works with leading international designers on its range, including Patricia Urquiola and Jean-Marie Massaud. n

Over the past two decades, the digital revolution has seen global communications, connectivity and networking shape modern society.

As technology has advanced, this evolution has meant that business has gone from meeting face-to-face and making deals around boardroom tables to working beyond conventional office walls, allowing any space to become a virtual workplace.

Business, innovation, collaboration and ideas now happen anywhere, from coffee shops and restaurants to hotel reception areas.

Workspaces have become collaborative hubs, connectivity is global and spaces have become more dynamic than ever.

Dauphin HumanDesign Group, a leading global brand specialising in office seating solutions, has embraced this rapid change in workspace behaviour by introducing the concept of Dynamic Spaces to South Africa, and creating products that quickly adapt within these evolving areas.

Dauphin’s Dynamic Spaces concept speaks to the ability of the office furniture design company’s chairs to transition and adapt to their environments.

There are Dynamic Spaces showrooms in Cape Town and Johannesburg. Below are a few of their key pieces:

f u r n i t u r e : c h a i r s

Scam alertPreshica Behair of New Era Stationers and Automation would like to alert other stationers to a possible scam. A man going by the name of Samsam Duse, using the e-mail address [email protected], placed an order for 240 boxes of paper and, following the receipt of a quotation, he tendered a Standard Bank proof of payment via e-mail.

He was informed by New Era Stationers that the order would only be processed once the bank had cleared the amount. The amount never reflected in the company bank account.

Please report any crime or fraudulent activity you may have experienced. Help prevent and fight crime by sharing information.

V o l 9 8 - S e p t e m b e r 2 0 1 4

c r i m e a l e r t

Local solution mitigates procurement fraudProcurement fraud can cost your company millions. Protect yourself with a new, home-grown solution from SAS

In South Africa, 59% of companies surveyed by PricewaterhouseCoopers (PwC) reported that they had detected instances of procurement fraud. This percentage places our country among the highest in the world, and SAS believes the undetected percentage is far higher.

Of the 134 surveyed South African respondents, four reported losing more than R1-billion each through fraud, says PwC director Louis Strydom.

In line with the growing trend of procurement fraud, experts at SAS South Africa have developed the Procurement Fraud Solution. Based on SAS’ Fraud Framework, it is a series of software modules designed to detect and prevent financial crimes.

The new tool from SAS uses analytics to proactively monitor and detect potentially fraudulent activities based along business rules, anomaly detection, predictive analysis, text analytics, database searches and social networking.

It identifies red flags such as relationship links, duplication of information, validity of information, chronological order of transactions, irregular transactions and ghost vendors.

“By turning the power of analytics to detecting procurement fraud, we can

use a combination of features working in collaboration to recognise not only known patterns of fraud, but also new methods and processes for defrauding organisations that have never been seen before, or that are specific to that particular organisation’s processes and employees,” says SAS Institute’s William Lawrence.

“Predictive analytics for fraud detection can use geographic location, similar bank accounts, personal details of employees, unusual activities outside of the financial system (such as regular meetings with suppliers) and text analysis of the data contained in e-mails, to predict when and how fraud is likely to happen. This is a much better way of dealing with fraud and reducing financial losses than the old ‘pay and chase’ scenario.”

Even more alarming was the finding that 77% of internal fraud in South Africa is committed by senior management, and that 59% of local companies have been affected by procurement fraud in the past two years - the most prevalent forms being vendor selection (76%), payment processes (60%), bid processes (57%) and vendor contracting (52%). Fraud risk management is the most effective method of detecting fraud, although this only uncovered 17% of all cases. Eighty percent of fraud detections are made by methods within management’s control.

Data analysis can improve these numbers, says Yolande Byrd, director at FACTS Consulting, which worked alongside SAS to develop the solution. For Byrd, there is a general lack of understanding

within companies when it comes to fraud detection, as they are unsure of what to look for, and how. There is a lack of internal skills to manage the fraud detection process, which is often left up to the IT manager.

For Byrd, organisations can no longer afford to be too trusting of employees and suppliers. Making them aware that their activities are being monitored will go a long way to reducing instances of fraud.

The SAS solution has a very high return on investment, says Dion Harvey, sales director at SAS. Most companies are able to recoup their expenses in less than 12 months after implementation. A pilot project at a client that deals with many suppliers produced results in just three weeks, enabling the company to repay part of the cost of the solution with the money recovered from fraudulent activities.

While costs are difficult to determine, as they vary across organisations, Byrd explains that if a company uncovers just 10% of fraud, that recovered money will likely more than pay for the solution.

The solution is Web-based and interfaces with existing systems, such as those for case management. Plugins ensure it is compatible with existing systems, such as Oracle.

There is no such thing as small fraud. Small fraud is just big fraud waiting to happen, as people become more greedy. Perhaps the biggest motivator to uncovering fraud is that a 3% reduction in fraud equates to a 60% increase in profits, Byrd concludes.

www.it-online.co.za

ACKNOWLEDGMENT


The Web site of government-owned Public Investment Corporation (PIC), which has more than R1,6-trillion under its management, has been hacked. This is according to a recent report by www.businesstech.co.za.

The PIC is a key driver for investment within the South African economy, and is responsible for managing funds acquired from public servants through the South African Government Employees Pension Fund (GEPF).

The Democratic Alliance (DA) picked up on the incident. They said a Moroccan-based hacker succeeded in breaching PIC’s online security systems early on Sunday morning, disabling the Web site and potentially gaining unauthorised access to the organisation’s private information.

The party provided a screenshot of the hack, and Google also indexed it, showing the PIC’s search links with the same text.

“The DA will write to the Minister of Finance, Nhlanhla Nene, requesting urgent clarification on what measures have been taken to protect the integrity of information held by the PIC following the cyber-attack,” says DA Shadow Minister of Finance, Dion George.

“This is a serious breach of the organisation’s cyber-security protocols, and potentially compromises information on the

investor’s operations and the private information of millions of South Africans.”

Simon Campbell-Young, MD of Phoenix Distribution, says: “Reading the report, the breach seems to lie externally with the ISP and not the ICT system. It is imperative that an ISP offers the right levels of security for their customers. I would ask what malware intrusion deterrents are they using and what firewalls are running? It’s logical that clients also ensure they are buying into and receiving the right levels of protection and security provided by the host provider.”

The DA is asking what measures have been taken to protect the integrity of information held by the PIC.

The PIC released a statement saying that it strongly condemns the hacking of its Web site on the 17 August 2014.

“This Web site is hosted externally with a reputable ISP, and therefore this event had no impact on the PIC’s internal ICT systems. We can confirm that no information that compromises the operations of the PIC has been acquired through this act. In an effort to curb such criminality, the PIC will open a criminal case with the South African Police Service (SAPS) to investigate this case further.” n

PIC Web site hacked

w w w . s h o p - s a . c o . z a

c r i m e a l e r t

Keeping shop-sa members abreast of criminal and fraudulent activity in the stationery and office products industry To sponsor the Crime Alert page contact 011 781 0370

REPORT CRIME AT [email protected]

GOLD SPONSORS:

PLATINUM SPONSORS:

SILVER SPONSORS:

Renew your Crime Alert sponsorship today! Call Wendy Dancer on 011 781 0370 to book your logo placement on the Crime Alert page as an industry leader in transparency, information sharing and anti-crime business ethics.


Near field communication (NFC) is rapidly transforming the way in which everyday tasks, such as payments, gaining security access to buildings and even the purchasing and collection of concert tickets, are performed.

NFC has its roots in radio frequency identification (RFID), which dates as far back as 2004, and was first used in a smartphone in 2006. The technology enables devices to establish peer-to-peer radio communication, passing data from one piece of equipment to another by touching them or placing them in close range.

Mike van Lier, divisional head of Enterprise Business Team (EBT) at Samsung Electronics SA, says, “Companies that have embraced the technology and invested significantly in its development continue to discover new and innovative ways in which NFC can simplify business processes”.

“Samsung announced the initial range of NFC-enabled printers with its Xpress C410W series in 2013, a market first, which boasted compatibility with a number of mobile IT devices. As industry leaders in innovation, we take pride in having brought this technology to the world of printing,” says Van Lier.

Earlier this year, Samsung launched the more advanced Xpress C1860 series. With printing speeds of up to 18 pages per minute (ppm), this range was developed to increase efficiencies for small and medium businesses (SMBs) with high volume printing needs.

Samsung’s range of NFC printers goes a step further by eliminating the need to be connected to a WiFi network or

transferring the document onto an app, which previously posed a problem if certain file formats were not catered for. NFC supports Word, Excel, PowerPoint and PDF documents. It can transform a smartphone into a powerful business tool for production, faxing, scanning and sending of documents directly from a mobile device - simply by placing it near the NFC icon on the printer.

The printers function best with the award-winning Samsung Mobile Print App. The app is available via Google play, is also compatible with Samsung Galaxy smartphones and tablets, and enables printing via Google Cloud Print.

Consumers and businesses are increasingly adopting the technology and Samsung will continue to develop innovative solutions to simplify processes through the utilisation and incorporation of NFC. The industry has only scratched the surface: the possibilities with NFC are endless for large enterprises and SMBs across a number of key verticals including education, retail and hospitality.

“NFC Technology can accelerate delivery of products and services, and has successfully been utilised to boost the overall customer satisfaction”, concludes Van Lier.

Despite new technologies enabling electronic storage of information, 90% of local businesses are still storing documents in paper format, according to a study released by JSE-listed storage management provider Metrofile.

The survey found that 75% of respondents store the original paper documents on site, while only 45% of businesses scan the original paper documents as back-up. New technologies, such as cloud computing, enable businesses to store documents electronically using servers located remotely or on the companies’ premises.

Metrofile Records Management MD Guy Kimble says it is not surprising that most local businesses were still storing paper-based documents, as required by legislation such as the New Companies Act and Financial Advisory and Intermediary Services Act. “This proves that paper-based records management is not dead, but is in fact a very necessary part of many business operations.”

The 2014 Metrofile Information and Records Management Trends Index surveyed more than 200 management executives from local businesses operating mainly in the financial services, consumer goods and services, and business services

industries, among others.Global research firm Gartner says the

physical location of data still matters, but it will become increasingly irrelevant and be replaced by a combination of legal location, political location and logical location in most organisations by 2020. Gartner says that, historically, people equated physical proximity with physical control over data and security.

Although everybody knows that locally stored data can be accessed remotely, the desire for physical control still exists, especially among regulatory bodies, says Gartner research vice-president Carsten Casper.

“The future will be hybrid - organisations will be using multiple locations with multiple service delivery models.”

The new era of offsite records management, says Kimble, includes both physical and electronic records management. Documents that are required to be kept for legislative reasons can be physically archived, and those that are required for frequent access can be stored in active filing environments.

According to an annual survey released recently by KPMG, the professional services provider, digital strategy and data analytics head the list of concerns of consumer goods

companies. The issue has supplanted last year’s big worry about how to get growth in the face of weak consumer demand.

Even though more than half the senior executives surveyed acknowledge the importance of digital, 32% admit to being weak or having no capabilities in the field.

This lack of confidence partly reflects the industry’s relatively late adoption of digital technologies, following the telecoms, travel and other sectors.

It also underscores a generational shift, says Steve Knox, senior adviser at the Boston Consulting Group.

“The companies are worried because they wonder whether they have the talent and skills to continue the digital journey. Chief executives haven’t grown up in the digital age and are having to depend on the young.”

Source: The Financial Times, written by Thabiso Mochiko

Are you ready for NFC?

Firms prefer paper to electronic records

V o l 9 8 - S e p t e m b e r 2 0 1 4

i n d u s t r y n e w s


Jamie Fellowes, chairman and CEO of Fellowes, has announced that his son, John Fellowes II, will be promoted to CEO effective July 1, 2014. Jamie will remain chairman of the board in a non-executive role, as well as Fellowes’ largest shareholder. John represents the fourth generation of family executive

leadership in the business.John joined Fellowes in 2001 after working for a financial

services company in California. He began in a key account sales and marketing role for the company’s shredder division. He eventually became GM of this division.

In 2008 Fellowes recapitalised the company to concentrate ownership in the Jamie Fellowes branch of the Fellowes family. From this point, the family began preparing John to succeed Jamie as CEO. In 2010 John moved his family to the UK, where he travelled throughout Europe to better understand the business from an overseas perspective. Almost 50% of the company’s sales revenues are from overseas.

In January, 2012, John became president. He has focused much of his attention on product innovation, brand marketing and new market development. The company has entered into new products to shift its portfolio toward non-paper dependent categories.

The CEO changeover coincides with Jamie Fellowes’ 50th year in the family business. He started as a part-time production worker. During his college years he worked in the factory, the distribution centre and in outside sales.

Jamie has served 31 years in the chief executive role, with a total of 45 years of executive responsibilities - working first with his father, then his brother and finally his son. His daughter, Jen, also works in the business, managing its philanthropic activities.

Jamie expects to stay active in the business as non-executive chairman of the board, in support of John. He also serves on four non-profit boards, and he and his wife are involved in various philanthropic activities.

In 2017, Fellowes expects to celebrate its 100th year in business.

My Office magazine and shop-sa would like to congratulate Marcia Gravett on the birth of her baby girl, Cailynn Rae.

Gravett project manages the printing and delivery of the My Office magazine envelopes each month, which are sponsored in full by Merpak.

Fellowes announces CEO leadership change

Congratulations!

w w w . s h o p - s a . c o . z a

i n d u s t r y n e w s


RHINO FORCE donates 4x4 vehicle to IAPFThe Bead Coalition’s RHINO FORCE division, the home of the best-selling rhino bracelet, has donated a 4x4 vehicle valued

at R 280 000.00 to the

International Anti Poaching Foundation (IAPF), founded by Damien Mander. The vehicle will assist the IAPF to reach remote areas threatened by rhino poaching. The company will be raising the donation through the sale of RHINO FORCE bracelets.

In addition, the IAPF will be receiving 10% of gross profit of every hand-beaded RHINO FORCE bracelet sold in South Africa.

Anti-poaching rangers form the first line of defence for our wildlife. Without the right training and equipment, they cannot defend natural areas. The IAPF believes in wildlife conservation through

direct action. It develops, implements and manages: anti-poaching ranger

training; conservation security plans; and wildlife crime information systems. In 2009, Damien Mander, a former

Australian Royal Navy Clearance Diver and Special Operations military sniper, formed the IAPF to use his unique skills for conservation.

“Having RHINO FORCE in our corner is a huge step in the right direction, and we are truly grateful. We are fighting a world wildlife war and the rangers who spend their lives at the front-lines need all the support they can get. I don’t ask you to consider whether or not rangers should be trained or equipped to the genuine levels required, I ask if you will accept the outcome if we do not follow this path?” says Mander, who is the CEO of IAPF.

Red, black and white RHINO FORCE beaded bracelets are worn for rhino conservation globally, and are sold online at www.beadcoalition.com or at various retailers and lodges in southern Africa for R40 each. The Bead Coalition delivers worldwide.

The Industrial Development Corporation (IDC) has achieved its target of investing R5-billion a year in green energy projects, and this portfolio is now at R15-billion.

South Africa is a leader on the continent in renewable energy. The sector has developed rapidly since the government launched a programme three years ago to encourage independent power production.

Raoul Goosen, the IDC’s specialist in green industries, says that South Africa has large tracts of underutilised land suitable for biofuel crops.

Chamber of Mines CEO Bheki Sibiya, who is also chairman of Uhuru Energy, says securing reliable and affordable energy was crucial for the

mining industry to achieve its local beneficiation targets.

Uhuru founder David Sonnenberg says although South Africa has small natural gas resources, biomethane produced from the conversion of bio-gas from feedstocks such as manure, sewage and crops could be used in the same way as natural gas for electricity generation, heating and transport.

The Department of Energy had allocated only 1%, or 16MW, of its renewable power target to bio-gas. But if it were to allocate the 9600MW it had targeted for nuclear power to bio-gas instead, this would require only a 300 000ha area to grow the feedstock and would create 300 000 permanent jobs.

Goosen says the department and the Southern African Bio-gas Industry Association were working together on an incentive scheme for bio-gas, which was expected to be in place by next year.

Sonnenberg says biofuels plants were adapted to use crops available in the vicinity, and in South Africa those could include succulents, spekboom and moringa, which needed little water and could be harvested year-round.

The IDC had financed several bio-gas schemes at dairies, piggeries and an abattoir, as well as an 8MW plant at South African Calcium Carbine in Newcastle, says Goosen.

Source: By Charlotte Mathews on www.bdlive.co.za

IDC grows green energy assets to R15bn

Going green to make a difference

e c o n e w s

A showcase for enviro-conscious technological installations, construction and operation practices, Hotel Verde is saving the world one guest at a time. Believing in the importance of responsible and local sourcing, as well as supporting of small, local businesses, Hotel Verde aims to be as green as possible - from the geothermal heat pumps in the basement to the onsite bottling of water by Dematech. Their outdoor area is tended by Pink Geranium and planted with indigenous landscaping to uplift the already-present wetland. Their green initiative does not stop at their doors, and has been extended into the Airport Industria to create a green hub within an otherwise grey, industrial district. This has been done by the addition of tarred commuter thoroughfares and beautiful landscaping. The

sustainable design at Hotel Verde is state of the art and innovative, meeting with international criteria for green building and design. To take this project from concept to reality, they worked with partners such as Atvantage Project managers, Ago Energie & Anlagen, Ecolution Consulting, Ecocentric and Les Harbottel Design. The building is also filled with local art and inspiring design elements. The project is currently complete but always developing. Hotel Verde invites all those passionate about sustainability to come view the hotel, support sustainable tourism, earn those Verdinos and take part in the green celebration – the focus of their everyday work ethic.

Visit www.hotelverde.co.za for more, call (021) 380 5500 or visit them at 15 Michigan Street, Airport Industria, Cape Town. n

Hotel Verde is Africa’s “greenest” hotel

e c o n e w s

My Office magazine – the only accredited publication for the office and home products industry is mailed monthly to office professionals across South Africa.

Register on www.shop-sa.co.za to receive your free magazine subscription.

• Learn about cutting edge office technologies

• How to work smarter and faster and with best business practice

• Get updates on events, promotions and latest offers

• Be inspired by the hottest trends in interiors, furniture, and workplace ergonomics

• Do business with accredited industry suppliers.

Connect to the largest and most comprehensive database of like-minded professionals in the workplace environment.

My Office magazine is the official publication of the Stationery, Home & Office Products Association of Southern Africa.

Join this expanding community of office

professionals, managers, procurement buyers and

business owners now when you register on www.shop-sa.co.za

WWW.SHOP-SA.CO.ZA

SHOPPING FOR STATIONERY?

NEED OFFICE PRODUCTS DELIVERED TO YOUR DOOR?

LOOK NO FURTHER…

w w w . s h o p - s a . c o . z a m y o f f i c e m a g a z i n e 39

p r o d u c t s h o w c a s e

GIOTTO ROBERCOLOR BOX 100

Round white and coloured dust-free chalks for use on slate blackboards.Diameter: 10 mm. Length: 80 mm. Made of real chalk, composed mainly of calcium carbonate, from the Champagne region of France. The chalks are dermatologically tested and slide ailing the blackboard, creating clean, sharp marks. They do not leave scratch marks on the blackboard. Colours wash off hands and fabrics. Available in the following packs: 100 chalks of the same colour; 100 chalks of assorted colours; 10 white chalks; 10 chalks of assorted colours. The pack of 10 white chalks has a dispenser, allowing you to take each chalk out individually.

GIOTTO DECOR METAL ART MARKERS

Multi-surface metallic colour fibre pens. Ideal for decorating card, wood, glass, leather, plastic, rocks, Das modelling material, metal, etc.Colours mark porous surfaces permanently and can be removed from smooth surfaces using a damp cloth. For this reason the pens are recommended for use on glass and windows. All Décor Materials inks are water-based, safe and light-resistant. The pens have a medium-sized tip (diameter: 4mm. Super resistant blocked nib, safety cap and ventilated cap. All colours wash off hands easily. However, owing to their character, they can stain clothing.Available in 5 metallic colours: gold, silver, magenta, blue and bronze.

THE ROUGHTOTE STORAGE BOX 110L (AD99310BK)

• Mobile Multipurpose storage • L775 X W520 X H445mm• Base and Lid with tight-clipping • hard-wearing storage products• Holds up to 110L• Also available in 45L & 68L (without wheels)

NEW PHILIPS DIGITAL VOICE RECORDERS

What do you want to record? Philips has the solution for you!Designed to record! The new Philips Voice Tracers offer best-in-class audio quality in any recording situation, with crystal clear sound and large colour display for ease of use. Optimized for notes, conversations, lectures & interviews, music and meetings.

Tel: (011) 887 1056

E-mail: [email protected]

Web: www.speech.co.za

Tel: (011) 248 0300

Web: www.koloksa.co.za

Tel: 087 150 3549


Web: www.filacartorama.co.za FILA CARTORAMA SA (PTY) Ltd

Tel: 087 150 3549


Web: www.filacartorama.co.za FILA CARTORAMA SA (PTY) Ltd

AADDING MACHINE, POINT OF SALE AND MACHINE ROLLSPaperGeni

Rotunda

ADHESIVES, GLUES AND SPRAYSBIC South Africa (Pty) Ltd - Correction Fluid,

Glue sticks & Super Glue

Palm Stationery Manufacturers - New Wave

Freedom Stationery - Marlin

ADHESIVE NOTES3M SA PTY Ltd - Post-it ®

ART, CRAFT, GRAPHIC AND DRAWING MATERIALSCTP Stationery - A4 coloured poster boards


Max Frank - Uni, Artline

Pentel S.A (Pty) Ltd. - Oil pastels and

watercolour paint

BBAGS AND CASESD.O.S - iStay

Flip File - Business cases.

Freedom Stationery - Space Case and Marlin

Global Bag And Sportswear Manufactures -

Custom schoolbags ,tracksuits

Kolok - Kenton

Topmark - School Bags, Laptop Bags, Pencil

Cases, Sports Bags, Luggage

BATTERIESNikki Distributors - Duracell Batteries

Nikki Distributors - Energizer Batteries

BIN RANGEKrost Office Products

BINDING ACCESSORIESAZ Trading - Plastic Comb, Wire, Thermal &

Covers

CTP Donau - Donau files and slide binders,

A4 poster board

Parrot Products - Parrot Comb Binding

Machines

Press Products - Twin Wire®, Plastic Combs,

Plastikoil®, Binding Covers

Rexel Office Products - Rexel and GBC

W Vos & Co - Renz covers & combs, ringwire

BINDING MACHINESAZ Trading - DSB, Neorel

D.O.S - Prima, DSB

Parrot Products - Parrot Comb Binding Machines

Press Products - Twin Wire®, Plastikoil®,

Plastic Combs

Rexel Office Products - GBC and Rexel ranges

W Vos & Company - Renz.

BOARDSBIC South Africa (Pty) Ltd - BIC Velleda

School Whiteboards

CTP Stationery - Flip Chart Pads

Hortors Stationery - Legal Notices i.e. Basic

Conditions & OSH Act and Leave and Absence

Chart


Max Frank - Artline Flipchart Markers, Artline,

Maxi whiteboard markers


Parrot Products - Full range of boards and

accessories. Custom boards printed to your

specification

Rexel Office Products - NOBO whiteboards,

pinboards, easels and accessories. Quartet

magnetic white/cork boards

BOOK COVERSCTP Stationery - Poly Prop Donau heavy duty

covers

Empire Toy & Stationery - Butterfly paper

Freedom Stationery

Gordon’s Productions - contact paper woodgrain,

marble, pattern designs. Magic cover back to

school clear and coloured self adhesive paper.

(4M rolls, A4 and lever arch). Plastic coated

brownkraft rolls and pre-cut polythene covers.

Grafton Paper Products

Palm Stationery Manufacturers - brown paper

rolls, poly rolls, gift-wrap

RBE - Papersmart

BOOKS AND PADSBSC Stationery - Treeline

CTP Stationery - Impala and premier books

and pads

Freedom Stationery - Manufacturers

Hortors Stationery - Legal registers

Impala Vuwa Stationery Manufacturers

Palm Stationery Manufacturers

Power Stationery - Powerstar

RBE - NCR Business Books

Rexel Office Products - Colourhide notebooks

BOXES AND CARTONSCTP Stationery - Archiving Systems

Rexel Office Products

Specialised Filing Systems - Archive and

Off-Site

Tidy Files - Acid free archiving products

CCALCULATORSKolok - HP

Nikki Distributors - Truly calculators



Rexel Office Products - IBICO

CALENDARSCTP Stationery - Diaries assorted sizes

CALLIGRAPHYMax Frank - Artline

CANTEENKolok - Tea, Coffee, milk etc, Sunbeam

(appliances), Cleansui (water filters and refills)

CARBON PAPER AND FILMSRBE - NCR Business Books

CD’S, DVD’S AND DISKETTESKolok - Verbatim, Kenton

CLIP BOARDSCTP Stationery - DONAU brand

Parrot Products - Masonite and whiteboard

CLIPS, FASTENERS AND PINSFreedom Stationery - Marlin

Grip Binders - Essentials, Stephens, Penguin

Tidy Files - Filing solution

40

SOURCE PRODUCTS HERE

CombBind 100 WireBind W20 ThermaBind T400CombBind 110 CombBind C200

Effortless binding

with perfect results

MultiBind 230Comb & WireCombBind C210 CombBind C250 Pro

www.rexelsa.co.za

COLOURING BOOKSEmpire Toy & Stationery - Empire books



COMPUTER ACCESSORIESKolok - Verbatim, Kenton

Krost Office Products

Pyrotec - Tower Inkjet-laser labels, business

cards and photo paper

COMPUTER CLEANINGKolok - ComputerCare

Pyrotec - Tower computer cleaning range

COMPUTER CONSUMABLESCTP Stationery - Full range of DONAU files

KMP - for computer consumables

Kolok Unlimited - Penguin (Ribbons, Toners,

Inkjets,) ,Till and fax rolls

Redfern Print Services - Redfern inkjet/laser/

copier labels and a full range of stationery labels

COMPUTER HARDWAREKolok Unlimited - Blazer UPS systems, Geha

(Interactive white boards)

CORPORATE STATIONERY & GIFTINGStar Stationers and Printers

CRAYONS AND CHALKSFreedom Stationery - Marlin

Palm Stationery Manufacturers - Chalks and

Crayons


DDESK SETS AND ACCESSORIESBIC South Africa (Pty) Ltd - Desk Set Solo

Delux



Ledger Systems - Falcon Products

Rexel Office Products - Rexel Eco Range

DIARIES, PLANNERS AND ORGANISERS

CTP Stationery - CTP Brand

Hortors Stationery - Legal diaries

Rexel Office Products - NOBO planners, refills

and T-card kits, Quartet Monthly/Weekly

planner

South African Diaries - For all your diary

needs

DICTATION - TRANSCRIPTION

Olympus Audio S.A - Digital Voice Recorders,

Transcription Kits and Accessories.

Powerhouse Dictation for Philips - Dictation,

transcription, meeting recording, mini-tapes,

foot pedals, accessories

DRAUGHTING AND DRAWING OFFICE SUPPLIES

CTP Stationery - A4 Poster Boards

EEMBOSSERS AND ENGRAVING

Rubber Stamp & Engraving Co - Ideal

& Trodat Embossers (pocket, desk and

electronic), Trotec

ENVELOPES AND MAILING

BSC Stationery - Leo Envelopes

CTP Stationery - Commercial envelopes

Global Envelopes - CelloWrapped, peel+seal

and FullGum

Grafton/Star

KZN Envelopes

Merpak Envelopes - Complete range of quality

envelopes

Narayan Wholesaler - Wholesaler of Quality

Envelopes, Peel and Seal

PaperGeni

RBE - Papersmart

ERASERS & ERASING / CORRECTION FLUIDS

BIC South Africa (Pty) Ltd - Tippex tape,

bottle and Pen


Max Frank - Uni

Palm Stationery Manufacturers - Tape/Erasers

Pentel S.A (PTY) LTD - Hi-Polymer and Ain

eraser, correction tape and pens


FFAX ROLL MANUFACTURERS

Rotunda

FILES AND FILING

African Filing Systems - Top retrieval filing

and arching products

BSC Stationery - Treeline, Mobifile

CTP Stationery - Full range of quality DONAU

brand

Flip File - Executive display files, expanding

files, Document folders, dividers

Freedom Stationery - Edo / Unifile

Palm Stationery Manufacturers - Lever arch,

Ringbinder files, Manilla flat folders

Grafton/Star

Kolok - Geha (Binding machines)

Palm Stationery Manufacturers - leaver arch,

ring binder files, manilla flat folders.

Pentel S.A (Pty) Ltd. - Display book Vivid,

document file, clip file and presentation file

Rexel Office Products - Prima and Rexel

ranges

Specialised Filing Systems - Top Retrieval,

Archive and Off-Site

Tidy Files - Filing solutions

FOLDERS

CTP Stationery - DONAU Brand


Palm Stationery Manufacturers - View files,

polypropylene & board folders

Tidy Files - Specialised

FORMS - LEGAL AND MISCELLANEOUS

Hortors Stationery - complete range of custom,

company, miscellaneous, magisterial, etc.

FURNITURE - OFFICE & SCHOLASTIC

Krost Office Products - accessories

New Era Office cc - Specialising in all office

furniture desks, chairs, credenzas, boardroom

tables, etc

Reboni Furniture Group - Manufacturing and

distribution of educational and office furniture

Specialised Filing Systems - Cabinets,

Shelving and Hi-Density

41

b u y e r s ’ g u i d e S e e p a g e 4 6 f o r c o n t a c t d e t a i l s

CombBind 100 WireBind W20 ThermaBind T400CombBind 110 CombBind C200

Effortless binding

with perfect results

MultiBind 230Comb & WireCombBind C210 CombBind C250 Pro

www.rexelsa.co.za

GGUILLOTINES AND TRIMMERSAZ Trading - DSB, Kobra

Beswick Office Products - Fellowes, Vivid

Press Products - BindQuip

Rexel Office Products - SmartCut and

ClassicCut

W Vos & Co - Ideal

IINDEX TABBING AND DIVIDERS3M SA - Post-it flags, Flag pen and

highlighter

CTP Stationery - DONAU Brand board and P.P

Flip File - Index Tabs, Flip tabs


Grip Binders


Rexel Office Products - Rexel, Mylar and

Prima board

INKSKMP - for computer consumables.

Max Frank - Shachihata, Artline

Rexel Office Products - Numbering machine

ink

Rubber Stamp & Engraving Co - Trodat,

Noris fastdry, security, numbering, franking.

Laundry.

INTER-SCREWS / BINDING SCREWSLedger Systems - Sole suppliers of Inter

screws

JJANITORIALKolok - Goldenmarc (Cleaning products),

Brooms, Mops and equipment.

LLABELSFreedom Stationery - Marlin

Nor Paper

Pyrotec - Tower stationery, inkjet-laser labels

Redfern Print Services - Redfern Inkjet/laser/

copier labels and a full range of stationery labels

Specialised Filing Systems - Filing


LABELLING MACHINESKemtek Imaging Systems - Distributor of

Brother P-Touch Labelling System

LAMINATING MACHINESAZ Trading - DSB, Speedlam, Lamiace

Kolok - GEHA and Galaxy

Parrot Products - Parrot A4 and A3

Laminators

Press Products - GMP

Rexel Office Products - GBC and Rexel ranges

W Vos & Co - PEAK & Renz.

LAMINATING POUCHES AND MATERIALSAZ Trading - A0 to ID card size

Kolok - GEHA, Penguin laminating pouches

and rolls

Parrot Products

Press Products - GMP

Rexel Office Products - GBC

LEGAL STATIONERYHortors Stationery - All legal registers, forms,

diaries etc

LETTER TRAYSKrost Office Products

MMAILING TUBES

CTP Stationery

MARKERSBIC South Africa (Pty) Ltd - Permanent

Markers, Highlighters, whiteboard


Interstat Agencies - Edding

Max Frank - Artline , Maxi, Uni

Parrot Products - White board, permanent

and OHP markers. Wide range of

highlighters

Penflex - White board, flipchart, permanent

markers, highlighters

Pentel (Pty) Ltd. - Maxiflo, white board

marker and paint marker


MATHEMATICAL GEOMETRY SETS & ACCESSORIESFreedom Stationery - Marlin



MINUTE AND GUARD BOOKSHortors Stationery - Company registers,

minute books and other legal registers

Ledger Systems - Falcon products

NNUMBERING MACHINESRexel Office Products

Rubber Stamp & Engraving Co - Reiner

Dater/Numberer (manual/electronic), Trodat

OOFFICE ERGONOMICSRexel Office Products - Kensington

copyholders, risers, footrests, Rexel range of

electric staplers and punches which reduces

chances of RSI (repetitive strain injury)

OFFICE FURNITUREIXAXA Office Furniture - Office furniture

(Desks and Chairs) from reception to CEO’S

office

42


Fusion 1000L Fusion 1100L Fusion 3000L Fusion 3100L Fusion 5000L Fusion 5100L

www.rexelsa.co.za

Simply faster to the finish...Introducing the new line of Fusion

TM Laminators

OVERHEAD PROJECTION AND ACCESSORIES3M SA (Pty) Ltd. - Overhead film,

transparency, multimedia

Kolok - Penguin Transparencies

Max Frank - Artline

Parrot Products - Data Projectors, OHPs,

screens and rear projection film

Penflex - Penflex Overhead projector pens

Rexel Office Products - NOBO

PPACKAGINGMerpak Envelopes - Postsafe packaging range

PAPER AND BOARDAntalis South Africa - Office paper and

packaging solutions

CTP Stationery - DONAU A4 poster boards

Empire Toy & Stationery - Butterfly paper

Freedom Stationery

Grafton/Star

Kolok Unlimited - Geha (paper media),

EPSON, HP, CANON,

Nor Paper

Palm Stationery Manufacturers - Cubes and

board

Paper World Handmade Paper, Embossed

Paper, Specialty Papers, Scented Paper Board,

Paper Products

Peters Papers - Rotatrim, Typek and Smart Copy


RBE - Papersmart

Rexel Office Products - Prima Paper & Board

TRIBE - TRIBE Inkjet Paper and Film

PAPER FOLDING MACHINESW. Vos & Co - Ideal

PENCILSBIC South Africa (Pty) Ltd - BIC Evolution

Graphite, BIC Matic Clutch ,Velocity Clutch,

Atlantis Clutch, BU4 Clutch

Freedom Stationery - Marlin / Edo

Max Frank - Uni


Pentel S.A (Pty) Ltd - Hotshot, Mechanical

Pencil, Techniclick Pencil.


Rexel Office Products - Rexel HB & Derwent

Staedtler SA (Pty) Ltd - Tradition, Wopex,

Technical, Clutch Pencils and lead

PENCIL LEADSBIC South Africa (Pty) Ltd - Criterium 0.5mm

leads


Max Frank - Uni

Pentel S.A (Pty) Ltd - Ain lead, standard lead

- various grades

PENCIL SHARPENERSFreedom Stationery



PENSBIC South Africa (Pty) Ltd - Clic, Crystal,

Orange and Prismo

Freedom Stationery - Marlin and Edo

Max Frank - Artline, Maxi, Uni


Penflex - Penflex ballpoints and rollerballs

Pentel S.A (Pty) Ltd - Superb Ballpoint,

Energel Pen


Staedtler SA (Pty) Ltd - Ball point, Fineliner,

Gel and Pigment liner pens

PEN CARBON BOOKSFreedom Stationery - Marlin


RBE - NCR Business Books

PERSONAL STATIONERYCTP Stationery - Home office and personal

filing system, diaries

Grafton/Star

PLANNING BOARDS AND ACCESSORIESParrot Products - Range of year planners,

term planners, maps and in/out boards.

custom printed boards designed to

specification.

Rexel Office Products - NOBO planners

POINT OF SALE PRINTER ROLLSPaperGeni

Rotunda

PRINTINGOlivetti Imports - Distributors of

Multifunctional Printers / Copiers

Star Stationers and Printers

Kolok - Epson, Lexmark (Hardware), Hp

Printers, Oki (Hardware)

PRINTER CONSUMABLESImpression Management - Prinart, Logic,

Q-Ink, Sanchi, Oliser and ATIKMP - For

computer consumables.

Ink Spot Suppliers - Suppliers of all brands of

inkjet and LaserJet cartridges

Kolok - EPSON (inkjet, large format etc),

LEXMARK, HP, Brother (Toners and Inks),

Oki (Toners, inks and Ribbons), Tally

Genicom (Ribbons), Seikosha (Ribbons),

Panasonic (Toners and Ribbons), Kyocera

(Toners), Printronix (Ribbons), IBM

(Ribbons), Ricoh (Toners), Fujitsu (Ribbons)

Nor Paper

PaperGeni

Royce Imaging Industries - Remanufacturers

and suppliers of inkjet and laser cartridges

Technical Systems Engineering - Suppliers

of quality compatible cartridges and bulk

inks for Epson, Canon, Lexmark, HP and

Samsung

PUNCHES AND PERFORATORSFreedom Stationery - Marlin


Parrot Products - Parrot range of punches

Press Products - BindQuip


Rexel Office Products - Rexel

RRUBBER STAMPSMax Frank - Schachihata X Stampers

Rubber Stamp & Engraving Co. - Trodat

RUBBER STAMP MANUFACTURING EQUIPMENTRubber Stamp & Engraving Co - AZ Liquid

polymer, TROTEC laser engraver, flash

system

43


Fusion 1000L Fusion 1100L Fusion 3000L Fusion 3100L Fusion 5000L Fusion 5100L

www.rexelsa.co.za

Simply faster to the finish...Introducing the new line of Fusion

TM Laminators

RULERSFreedom Stationery - Marlin



Penflex - PENFLEX rulers

SSCHOLASTIC SUPPLIESBSC Stationery Sales - Treeline

CTP Stationery

Empire Toy & Stationery - Butterfly

Flip File - Flip File display books A5, A4, A2, A3

Freedom Stationery - Marlin and Edo

Gordon’s Productions - contact paper

woodgrain, marble, pattern designs. Magic

cover back to school clear and coloured

self adhesive paper. (4M rolls, A4 and lever

arch). Plastic coated brownkraft rolls and

pre-cut polythene covers.

Grafton Paper Products

Impala Vuwa Stationery Manufacturers

Max Frank - Artline, Maxi, Uni


Parrot Products - chalk boards/slates


Pyrotec - Tower Adhesive Book Cover 45cm

x 2m

SCISSORS AND CUTTERSFreedom Stationery - Marlin



Rexel Office Products

SCRAPBOOKINGRexel Office Products - Trimmers and

guillotines

Rubber Stamp & Engraving Co - Making

memories, Clearsnap, Marvy, Ranger, Bazzill,

Carl

SHREDDERS AND ACCESSORIESAZ Trading - DSB, Kobra, Roto, Repairs to all

makes

D.O.S - Kobra

Kolok - GEHA entry level and high-end

shredders

Nikki Distributors - Nikki shredders

Parrot Products - Parrot range of value

shredders

Rexel Office Products - Rexel range

W Vos & Co - Ideal.

SLATESFreedom Stationery - Marlin

Parrot Products - Whiteboard and chalk

board

SPECIALISED STATIONERY AND BOOKBINDINGLedger Systems - Law reports and periodicals

SPIKE FILESGrip Binders

STAMPS, STAMP PADS AND INKSRubber Stamp & Engraving Co - Trodat, pre-

inked stamps, stamp and fingerprint pads

STAPLING MACHINES AND STAPLESFreedom Stationery - Marlin

Interstat Agencies - Genmes


Parrot Products - Parrot range of staplers

Rexel Office Products - Rexel range

STATIONERY SUNDRIES - SCHOLASTICCTP Stationery - DONAU Scissors and cutting

knives

Freedom Stationery - Marlin, Edo and Unifile



STENCILSFreedom Stationery

STORAGE SYSTEMSCTP Stationery - Archiving Systems -

Suspension Files

Kolok - VERBATIM (hard drives, USB sticks

etc), HP

Rexel Office Products - Storage boxes

Specialised Filing Systems - Filing


TTABLET AND ACCESSORIESD.O.S - Clarys, iStay

TAPES3M SA (Pty) Ltd. - Brand Scotch® MagicTM

Freedom Stationery


TELECOMMUNICATIONSNikki Distributors - Siemens office phones

TELEX ROLLS AND TELETEX PAPERRotunda

THERMAL ROLLSRotunda

TONERS AND CARTRIDGESKMP - Computer consumables

Kolok - PENGUIN (Inkjets and Laser toners),

EPSON, LEXMARK, HP.

PaperGeni

TOP RETRIEVAL FILINGOptiplan a div of Waltons - Paper based top

retrieval filing systems

Specialised Filing Systems - Total Solution

and more

Tidy Files - Complete onsite and offsite filing

solutions

TOYS, HOBBIES AND GAMESFreedom Stationery

Pyrotec - Toby Tower Stickers and Activities

TRANSFER LETTERING AND SIGNSParrot Products - Vinyl lettering

TRANSPARENCIESKolok - Penguin transparencies for inkjet and

laser

OEM, Penguin and HP Transparencies

Rexel Office Products - NOBO range

44


www.rexelsa.co.zaAuto+ 60X Auto+ 80X Auto+ 200X Auto+ 300X | 300M Auto+ 500X | 500M Auto+ 750X | 750MAuto+ 100X | 100M

The World Leader in Auto Feed Shredding

STACKSHUTDONE

45

VVISITORS BOOKS/REGISTERSLedger Systems - Falcon Products - visitors

books, hotel guest register, restaurant

reservation registers


• The Buyers’ Guide is an affordable way of highlighting your brands while also

introducing up and coming new stockists to the trade.

• The Buyers’ Guide is a valuable sourcing tool to market your business and the brands

that you carry.

• To book space, contact Wendy on [email protected] or (011) 781 0370.

DID YOU KNOW?

www.rexelsa.co.zaAuto+ 60X Auto+ 80X Auto+ 200X Auto+ 300X | 300M Auto+ 500X | 500M Auto+ 750X | 750MAuto+ 100X | 100M

The World Leader in Auto Feed Shredding

STACKSHUTDONE

3M( 011 844 9202 PvtBag X926, Rivonia, 2128

7 011 806 2388 Customer Serv: 0800 118 311

African Filing Systems( 011 896 5279 www.africanfiling.co.za

7 086 540 6892 [email protected]

Antalis South Africa (Pty) Ltd( 011 688 6000 Box 6893, Johannesburg, 2000


Antalis South Africa (Pty) Ltd - Cape Town( 021 959 9600 Box 19231, Tygerberg, 7505

7 021 959 9640

Antalis South Africa (Pty) Ltd - Durban( 031 714 4000 Box 284, Umhlanga, 4320

7 031 700 9253

Antalis South Africa (Pty) Ltd - Pretoria( 012 379 0060 Box 4013, Pretoria, 0001

7 012 379 0052

Antalis South Africa (Pty) Ltd - Bloemfontein( 051 447 8681 Box 1795, Bloemfontein, 9300

7 051 447 6765

Antalis South Africa (Pty) Ltd - Port Elizabeth( 041 486 2020 Box 9088, Estadeal, 6012

7 041 486 2219

Antalis South Africa (Pty) Ltd - Pietermaritzburg( 033 386 2078 Box 1425, Pietermaritzburg, 3200

7 033 386 2078

Antalis South Africa (Pty) Ltd - Botswana( 00267 391 2139 Box 1705, Gaborone

7 00267 397 5459

AZ Trading( 086 111 4407 www.aztradingcc.co.za


BIC South Africa (Pty) Ltd( 011 474 0181 PO BOX 43144, Industria, 2042

7 011 474 6068 16 Maraisburg Road, Industria, 2042

BSC Stationery Sales( 011 420 3250 Box 278, Brakpan, 1540


CTP Stationery( 011 226 5600 Box 43501, Industria, 2042


D.O.S (Denton Office Solutions)( 060 000 1777 [email protected]

7 086 237 4614 www.dosptyltd.com

Empire Toy & Stationery( 011 614 2243 Box 261524, Excom, 2023


Flip File( 021 638 3105 Box 2190, Clareinch, 7740


Freedom Stationery - Johannesburg( 011 314 0953/4 Box 6459, Halfway House, 1685


Freedom Stationery - Cape Town( 021 557 9152/3 36-38 Silverstone Rd Killarney Gardens


Freedom Stationery KZN (Head Office)( 032 459 2820 Box 478, Mandini, 4490


Freedom Stationery - East London( 043 731 2422 Box 14111 West Bank 5218


Global Bag And Sportswear Manufactures( 031 305 6507 P.O Box 18586, Dalbridge, 4014

7 031 301 6553 www.globalbags.co.za

Global Envelopes( 031 465 5544 [email protected]

7 031 465 5634 www.envelopes.co.za

Gordon’s Productions( 031 705 8713 Suite 69, PvtBag X4, Kloof, 3640


Grafton/Star Paper Products( 011 262 0777 Box 550, Bergvlei, 2012


Grip Binders( 011 421 1300 [email protected]

Hortors Stationery( 011 620 4800 Box 1020, Johannesburg, 2000


Impala Vuwa Stationery Manufacturers( 036 634 1535 Box 389, Ladysmith, 3370


Ink Spot Suppliers( 011 854 3013


Interstat Agencies - Durban( 031 569 6550 Box 201707, Durban North, 4016


Interstat Agencies - Cape Town( 021 551 9555 Box 36696, Chempet, 7442


Interstat Agencies - Port Elizabeth( 041 453 2558 Box 27693, Greenacres, 6057


IXAXA Office Furniture( 011 392 3628 14 Isando Road Isando

[email protected]

Kemtek Imaging Systems( 011 624 8000 Box 86173, City Deep, 2049


Kemtek Imaging Systems - Cape( 021 521 9600 Box 181, Cape Town, 8000


Kemtek Imaging Systems - KZN( 031 700 9363 Box 15685, Westmead, 3608


Kemtek Imaging Systems - PE( 041 582 5222 Box 15685, Westmead, 3608


Kemtek Imaging Systems - PTA( 012 804 1410 PO Box 816, Silverton, 0127


KMP( 021 709 0190 Box 183, Steenberg, 7947


Kolok Unlimited - Head Office( 011 248 0300 Box 4151, Johannesburg, 2000


Kolok Unlimited - Cape Town( 021 597 2700 Box 6385, Roggebaai, 8012


Kolok Unlimited - Durban( 031 570 4900 Box 4206, Riverhorse Valley East, 4017


Kolok Unlimited Polokwane( 015 298 8795 Box 862, Ladanna, 0704


Kolok Unlimited - Port Elizabeth( 041 406 9900 Box 3163, North End, 6056


Kolok Unlimited - Namibia( 00264 (61)370500 Box 40797, Ausspannplatz, Namibia

7 00264 (61)370525 [email protected]

Kolok Unlimited - Nelspruit( 013 758 2233 Box 4338, White River, 1240


Kolok Unlimited - Bloemfontein( 051 433 1876 PvtBag X01, Brandhof, Bloemfontein


Kolok Unlimited - Botswana( 00267 393 2669 PvtBag B0226, Bontleng, Gaborone


Krost Office Products( 011 626 2067 Box 75401, Gardenview, 2047


KZN ENVELOPES( 031 465 3992 P O Box 41259, Rossburgh, 4072


Ledger Systems( 011 433 1808 Box 82586, Southdale, 2135


Max Frank( 011 921 1811 Box 200, Isando, 1600


Maynards - Olympus Audio S.A / Olivetti Distributors( 0860 00 1922 [email protected]

www.maynards.co.za

Merpak Envelopes( 011 719 7700 [email protected]

7 011 885 3174 www.merpak.co.za

Narayan Wholesaler( 083 444 0959 [email protected]

7 011 869 7243

New Era Office cc( 011 334 2013 Box 10383, Lenasia, 1821


Nikki - Cape Town( 0860 006731 [email protected]

7 0800 204868 www.nikki.co.za

Nikki - Durban( 0860 006731 [email protected]


Nikki - Johannesburg( 0860 006731 [email protected]


Nikki - Pretoria( 0860 006731 [email protected]


Nor Paper( 011 011 3900


Optiplan a division of Waltons( 011 620 4000 Pencil Park, Croxley Close, Herriotdale


Palm Stationery( 031 507 7051 [email protected]

7 031 507 7053 www.palmstat.co.za

PaperGeni( 011 011 3900 [email protected]

7 011 011 4099 www.papergeni.co.za

Paper World( 012 250 1477/8 [email protected].

7 012 250 0322 www.paperworldsa.com

Parrot Products( 011 607 7600 [email protected]

7 011 615 2502 www.parrotproducts.biz

Penflex( 021 521 2400 Box 36964, Chempet, 7442

7 021 521 2402/3 [email protected]

Pentel S.A (Pty) Ltd( 011 474 1427/8 Box 202, Crown Mines, 2025

7 011 474 5563 www.pentel.co.za

Peters Papers( 011 677 9000 [email protected]

7 011 622 6646 www.peterspapers.co.za

Powerhouse Dictation( 011 887 1056 [email protected]

7 086 555 3833 www.speech.co.za

Power Stationery( 032 533 4003 Box 1305, Verulam, 4340


Press Products( 011 493 6332 [email protected]

7 011 499 1019 www.pressproducts.co.za

Pyrotec( 021 787 9600 PvtBag X1, Capricorn Square, 7948


RBE Stationery Manufacturers (Pty) Limited( 011 793 7321 [email protected]

7 011 793 7348 www.rbe.co.za

Reboni Furniture Group( 086 173 2664 www.reboni.co.za


Redfern Print Services - Cape Town( 021 552 9680 Box 403, Milnerton, 7435


Redfern Print Services - Durban( 031 205 9598 [email protected]

7 031 205 7092 www.redfern.co.za

Redfern Print Services - Johannesburg( 011 837 4119 Box 1445, Crown Mines, 2025


Rexel Office Products( 011 226 3300 www.rexelsa.co.za


Rotunda( 021 552 5135 Box 189, Maitland, 7404


Royce Imaging Industries( 011 792 9530 www.royceimaging.co.za


Rubber Stamp & Engraving Co - Head Office( 011 262 1400 Box 931, Wendywood, 2144


Rubber Stamp & Engraving Co - Cape Town( 021 448 7008 Box 931, Wendywood, 2144


Rubber Stamp & Engraving Co - Durban( 083 377 4109 Box 931, Wendywood, 2144


South African Diaries( 021 442 2340 Box 4862, Cape Town, 8000


Staedtler SA (Pty) Ltd( 011 579 1600 www.staedtler.co.za


Specialised Filing Systems( 011 477 0640 www.specfiling.co.za

7 011 477 3528

Star Stationers and Printers( 031 569 1061 [email protected]

7 031 569 1094 www.starstat.co.za

Technical Systems Engineering( 011 708 2304 Box 1532, Northriding, 2162


Tidy Files( 011 943 4210 www.tidyfiles.co.za

Topmark( 011 837 8045 [email protected]

7 011 837 7442

Tower (Division of Pyrotec) - Cape Town( 021 787 9600 PvtBag X1, Capricorn Square, 7948

7 021 787 9791

Tower (Division of Pyrotec) - Johannesburg( 011 611 1820 59 Lepus Rd, Crown Mines, 2025


Tower (Division of Pyrotec) Durban( 031 701 0192 Box 594, Pinetown, 3600


Tribe( 011 314 4746 (Jhb) Box 6280, Halfway House, 1685

7 021 386 4261 (Cpt) [email protected]

Versafile( 011 226 5600 Box 43501, Industria, 2042


W. Vos & Company( 011 493 7139 www.wvos.co.za


CONTACT DETAILS HERE


Prepare for gift offWith Spring Day, Secretaries’ Day and Christmas celebrations just around the corner, companies need to stock up on corporate gifting supplies

Bladeless heating and coolingThe AM05 is Dyson’s new bladeless fan heater for fast, even room heating in winter and high-velocity air cooling in summer. The Air Multiplier technology allows for greater airflow. It comes with a two-year guarantee. Contact Nadia Louw on (021) 812 2670.

Icicle desk fridge Stylish in design, this lightweight and portable desk fridge with decorative blue light, interior shelves and door compartment is perfect for use at home, in the car, or at the office. It comes with a two-pin wall and cigarette lighter plug. Contact www.creative-brands.co.za for more.

Digital pic flicksAble to hold a range of family photos or

product images, a digital photo frame mounted on a key ring makes

for the perfect promotional gift for your clients. They will be happy to sport your

brand if it means having their personal pictures on hand. Visit

www.giftwrap.co.za for more.

Eco games of funDelivered in a pre-printed cotton pouch with two wooden dice and a PU branding tag, the Eco Ching Cha Chu game set is a fun souvenir sure to entertain your eco-warrior clients.

Contact www.brandgear.co.za. There is a minimum order

of 10 units.

Deep muscle reliefSitting at a desk all day can produce some achy muscles and stiff tendons. A branded atom massager is a sure way to keep clients reaching for your brand. Contact Executive Promotional Gifts on (021) 555 2292, or visit www.epg.co.za for more inspirational ideas.

Sliced not dicedAlso from the EPG range of promotional goodies, this biltong cutter would do any CEO’s desk proud – or give it pride of place in the staff break room.

w w w . s h o p - s a . c o . z a

n e e d f u l t h i n g s


WINNING CAPTION AUGUST ISSUEWinning Caption: “Don’t be boxed in - always think out of the box ....” – Henry, Deans

V o l 9 8 - S e p t e m b e r 2 0 1 4

p u n c h l i n e

Send us your funniest caption for the photograph below and you stand a chance to win a Rexel Laminator GBC Fusion 1100 A4 valued at R2 000. Send your Punchline and contact details to [email protected] with Punchline in the subject line

WinThe Rexel Laminator is 33% faster than competitor machines, taking just 45 seconds to laminate a standard A4 pouch or 80 pouches per hour, with an additional cold setting for heat sensitive documents. Other features include:• Automatic switch off after 30 minutes of inactivity.• Exit tray keeps pouches straight as they come

through the heated rollers for a perfect, warp-free finish

• Incorporates SureFlow™ Technology that reduces jamming significantly for stress-free laminating and maximum productivity

• Laminates up to A4 size including ID cards, notices and certificates

• Modern, compact design is easy to move around and suits most office and home environments

• Single touch button interface: simple to use, no previous experience required

• Three heat settings • Accepts 2 x 75 micron (150 in total) pouches, 2 x

100 micron (200 in total) and 2 x 125 micron (250 in total).

Caption this!

WINME


FILA CARTORAMA_GIOTTOturbo_210x297.indd 1 15/07/14 17:09

A475

500

210X297mm

GSM

PER REAM

CERTIFIED

THE BEST CHO ICE FOR YOUR ENV IRONMENT

Chamex Colors is produced using fibre from 100% farmed renewable resources – PEFC certified, and treated with a unique blend of pigments which results in enriched coloured paper. Chamex Colors 75gsm paper is ideal for office,

school or home use and is available in 4 colours: blue, green yellow and pink.

BRANCH DETAILSHEAD OFFICE 7 Orange Street, Isithebe, 4490, tel: 032 459 2820, fax: 032 459 3255, email: [email protected] • DURBAN 26 Jeffels Road, Prospecton, 4133 tel: 087 350 7861 fax: 031 902 3293 email: [email protected] • MIDRAND 71 Roan Crescent, Corporate Park, Midrand, 1685 tel: 011 314 0953 fax: 011 314 0957 email: [email protected] • CAPE TOWN 36A Silverstone Road, Killarney Gardens, Kyalami Plaza 2, Cape Town, 7441, tel: 087 350 7863, fax: 021 557 9155, email: [email protected] • EAST LONDON 3 Nottingham Road, Westbank, East London, 5201, tel: 087 350 7862, fax: 043 731 2421, email: [email protected] • BLOEMFONTEIN 7 Bree Street, Hilton, Bloemfontein, 9301, tel: 087 353 7861, fax: 051 430 9816 email:

ANOTHER QUALITY BRAND POWERED BY

www.freedomstationery.co.za

JAC014 - BlueJAC015 - GreenJAC017 - YellowJAC016 – Pink

Vol 98 issue 9 2014

Documents

Transcript of Vol 98 issue 9 2014