Vol 98 issue 7 2014

FILA CARTORAMA SA (PTY) Ltd

Shop Sa magazine_210x65.indd 1 04/07/14 15:58

INSUBORDINATE OR JUST DISRESPECTFUL?

JULY 2014 R50. inc vat THE OFFICIAL MAGAZINE OF THE STATIONERY, HOME AND OFFICE PRODUCTS ASSOCIATION

BEST PRACTISE PIPELINE MANAGEMENT

IT FOR BUSINESS AND BOARDROOM

BOOK NOW FOR THE SHOP-SA GOLF & BOWLS DAY – 27 AUGUST!

m y o f f i c e m a g a z i n e 2

Contents Vol 98 | July 2014www.shop-sa.co.za | www.facebook.com/shopsa.za

Office paper sponsored by

PRINTED BYColorpress (pty) ltd.

Member of the Audit Bureau of Circulation

Stationery sponsored by

Published by

FUTUREWAVEMEDIA

My Office Magazine is the official magazine of

the Southern African Association for Stationery,

Home and Office Products. It is read by over

25 000 buyers and sellers of stationery and office

products each month.

PUBLISHER

Rob Mathews - [email protected]

Kathy Gibson - [email protected]

EDITOR

Mercédes Westbrook - [email protected]

CUSTOMER RELATIONSHIP MANAGER

Wendy Dancer - [email protected]

NATIONAL OFFICE

Web Master: Neil Caetano

Design and Layout: Vanessa Bentley

New Membership: Rachel Skink

Reception: Ruth Montsho

Johannesburg Office

PO Box 3226, Parklands, 2121

6 Edward Street, Kensington B, Randburg, 2194

Tel: + 27 11 781 0370

Fax: + 27 11 781 2828

Email: [email protected]

Website: www.shop-sa.co.za

Cape Town Office

PO Box 48431, Kommetjie, 7976

Tel: +27 21 780 1209

Cel: +27 78 970 7633


CONTRIBUTIONS

Letters and editorial contributions are welcomed

and should be addressed to the editor at editor@

shop-sa.co.za. Publication cannot be guaranteed

and is subject to space and the editor’s

discretion.

THE LEGAL BIT

Whilst every effort is made to ensure accuracy the

publisher and editor cannot accept responsibility

for supplied material. The opinions of contributors

are not necessarily those of shop-sa. Copyright

is strictly reserved and no part of this magazine

may be reproduced in whole or in part without the

written permission of the publisher.

22 EASING THE BURDEN OF STOCK MANAGEMENT

Stock management software improves the efficiency of inventory-controlled operations

10 DIGITAL COLLABORATION A look at how IT is streamlining meetings and training in the 21st century

BUSINESS SAVVY26 | INSUBORDINATION MIGHT BREACH THE EMPLOYMENT CONTRACT Dr Ivan Israelstam examines the difference between insubordination and disrespect32 | IT’S ELEMENTARY, MY DEAR – BUT ONLY SOMETIMES Gavin Moffat explores how, sometimes, nothing is truer than fiction

SPECIAL FEATURES17 | THAT’S A WRAP Top companies are using vinyl wrapping on their fleets to grow brand awareness 27 | PAPER MANUFACTURER LAUNCHES FREE PRINT APP International Paper is the first paper manufacturer to launch a mobile print app30 | BREAK ROOM: A BREATH OF FRESH AIR Smells can make or break a mood47 | WIN THIS!Write in and win giveaway products

IN EVERY ISSUE03| EDITOR’S LETTER 14 | PERSONABILITY24 | CRIME ALERT 27 | WEB BUTTONS38 | PRODUCT SHOWCASE 40 | BUYERS’ GUIDE48 | PUNCHLINE

NEWS04 | FINANCIAL BYTES Facts and figures from the business world34 | ASSOCIATION NEWSIndustry-related news and trade business announcements36 | ECO PAGES A green sustainability update, sponsored by Mondi

SALES SAVVY06 | BREAK THE RULES Aki Kalliatakis shares some of his favourite stories of successful entrepreneurs18 | HOW TO BUY: LABEL MAKERS Tips to consider when purchasing a label maker20 | NEEDFUL THINGS A showcase of protective equipment for work on the move28 | THREE BEST PRACTICES FOR SALES PIPELINE MANAGEMENT Thomas Oriol outlines how best to manage the sales pipeline

05 BOOK NOW FOR THE SHOP-SA SPORTS DAY

How technology moves you and your customer

Mercédes

This issue features a fairly tech-heavy focus in terms of content which, frankly, reflects the environment we live in. From the moment we open our eyes in the morning – and I wager you don’t still use an alarm clock with a clanger bell – we are carried through the tasks and activities of our day with the speed and agility provided by our 21st century tools.

Smart TVs and fridges populate our homes, satellite positioning systems help us move along digitally tolled roads, and IT-driven products and services are produced, packaged, bought and sold by millions of people all over the world.

These influences cannot be ignored. What you focus on today will drive your future success, and harbouring resistance means there is a strong possibility of becoming obsolete – unless of course you plan on living off the grid somewhere quiet, which is unlikely in these times.

On page 10 we look at IT for the board- and training-room, and on pages 18 and 22 look at emerging trends in business processing.

In the June issue we looked at how an international paper manufacturer had moved sales direct to customer in order to educate and communicate its brand more clearly. In this issue, on page 27, we look at how another international paper manufacturer has developed its own mobile print app in order to stay relevant and insert its brand into these new markets.

As technology gets smarter, faster and more accessible to mass markets, consumers need to access the market in a smarter, quicker and more accessible way.

Here is wishing you good business this month. Send me an e-mail, SMS or Facebook message regarding your new business processes, so we can package them into smart marketing. We will use all our relevant digital streams and print communication processes to help you get to market in a smarter, faster way - and to access a captive audience.

w w w . s h o p - s a . c o . z a

e d i t o r ’ s l e t t e r


The refurbishment of Bryanston Shopping Centre continues with an FNB branch refurbishment, the fitting of the new Café del Sol, and JRA’s commencement of a 16-week construction programme to upgrade external roads on Ballyclare Drive and Hobart Road.

To accommodate the programme, Shell has closed and will commence with a major upgrade shortly, hoping to open again in August 2014.

As part of the final phase of the works, expected to conclude towards the middle of the year, Checkers will almost double in size with a complete refurbishment of their store.

“One of our main priorities is making the Western Cape a leader in broadband access. This is essential if we want to grow the economy, create jobs and become internationally competitive,” says Premier Helen Zille.

To this end, the province, State Information Technology Agency (SITA) and Neotel have signed an agreement to provide broadband to around 2 000 government sites over the next two to three years, including schools and libraries.

To assist small and medium-sized businesses, the province has budgeted R179-million in the next three years for business development, procurement support and finance access.

SITA, Neotel sign broadband agreement

Gartner senior vice-president and head of research, Peter Sondergaard, says IT infrastructure will become “obsolete” and organisations will be building a “new information economy”.

Overall, Gartner has predicted that worldwide IT spending will grow from $3,7-trillion in 2013 to $4-trillion in 2016, with the major growth coming in big data.

By 2015, 4,4-million jobs will be created worldwide to deal with big data, including 1,9-million in the United States - but only one-third will be filled because of a lack of skills.

Other predictions for the soon-to-be obsolete items due to new technologies are: • The movie rental store; • Maps and map books; • Newspaper classifieds; • Fax machines; • Phonebooks, dictionaries, encyclopaedias;• CDS and DVDs; and• Bills in the mail.

Chinese investors have an appetite for investment in distressed South African companies, says Eric Levenstein, head of insolvency, business rescue and restructuring at Werksmans Attorneys.

“It is a matter of time before we will see significant investments by Chinese investors in the distressed debt space, where good assets are going to be acquired at a significant discount.

“Last year, Chinese firm StarSat acquired a stake in Top TV (ODM). This transaction is in the process of being concluded. There is no doubt that more of these transactions will come to the fore in the coming months, as we see Chinese investors taking up positions in the business rescue space,” he says.

Distressed asset buying is well established in the US, UK and Australian markets. Levenstein says venture capital funders in South Africa have not yet woken up to these opportunities, as they are more risky but also much more rewarding.

“It is usually a cash-flow problem. Often the company itself is not a bad company at all.”

Source – www.moneyweb.co.za

New vehicle sales have come under increasing pressure in recent months as disposable income has been squeezed.

Standard Bank expects new vehicle sales (total market) to decline by 3% this year (2013: 650 745), while new passenger car sales could drop almost 5% to 429 749. Against the current grim economic backdrop, the buying down-trend initially fuelled by the downturn is also expected to persist.

Some financial institutions are now offering terms of up to 84 months as opposed to previous offers of 60 to 72 months.

Source: www.moneyweb.co.za

Chinese companies not afraid of risky investment

Soon to be obsolete?

Finance institutions to extend vehicle finance terms

V o l 9 8 - J u l y 2 0 1 4

f i n a n c i a l b y t e s

The International Monetary Fund (IMF) is likely to cut South Africa’s economic growth forecast for the third time in under a year as it becomes clear that Eskom’s limited electricity supply and repeated strikes are weighing on economic growth.

The IMF cut South Africa’s economic growth forecast for this year to 2,3% in April from 2,8% in January and 2,9% last October.

Another cut by the IMF will be a blow to the government as it tries to rebuild confidence in the economy after Standard & Poor’s (S&P) cut South Africa’s rating to one level above junk last month.

South Africa’s challenges are both home-grown and globally inspired. Strikes and power outages are contributing to low output, while a sluggish pace of recovery in the global economy prevents a strong pick-up in export volumes.

Investec chief economist Annabel Bishop says South Africa’s economic growth would remain anaemic until private-sector investment and employment increased, which required the government to improve the ease of doing business. She says the Promotion and Protection of Investment Bill and the Expropriation Bill should be “cancelled” to instil confidence in the future of property rights.

Prolonged and violent strikes had to be “outlawed”, to protect economic growth and those who wished to work, Bishop says.

Source: www.bdlive.co.za

SA’s economic growth forecast to fall

Make-over continues for Bryanston Shopping Centre

m y o f f i c e m a g a z i n e4

BOOK NOW for the shop-sa Sports Day on

27 August 2014

To book your golf and bowls teams, to sponsor the event with prizes at the prize-giving dinner or to sponsor a hole,

contact Wendy Dancer on (011) 781 0370 or [email protected].

Killarney Country Club in Houghton, Johannesburg

The shop-sa PANTUM sports day is a perfect opportunity to get moving, get networking

and have some fun.

m y o f f i c e m a g a z i n e 5w w w . s h o p - s a . c o . z a

Izzy Etkin is one of my all-time favourite business leaders, and I put him up there with Richard Branson. You may not have heard of him, but for a large part of his life, before he retired, he was the GM of Sabena Airlines in South Africa. Etkin describes himself as a “simple businessman”, but in the world of airline companies he

was a truly innovative entrepreneur.

They knew that when they employed him at Sabena, because the first instruction from his seniors in Europe was “don’t fire anyone”. Nevertheless, as the company grew under his leadership, some of the older employees who were deeply entrenched in traditional airline thinking found it appropriate to resign anyway.

He introduced many world firsts right here in South Africa. For example, Sabena created a “Code-Share” agreement with Nationwide Airlines. Of course, other local carriers took umbrage at this and immediately introduced strategies to terminate the arrangement. They eventually

succeeded, but only decades later.In another stroke of genius, Etkin

wanted people to pay full fare tickets and to upgrade to business- and first-class. For him this was easy: give all of these passengers the choice of a number of TVs or kitchen appliances for free. Some of the regular travellers eventually complained they now had five TVs and three fridges at home, and were running out of space.

Another pioneering project, now imitated by just about all airlines globally, was to auction off tickets to travel agents. This may sound like a sure-fire path to bankruptcy, but in reality the thinking was quite simple. Sabena had two flights a day to and from SA, and flights during unpopular travelling times in the year reached only 60% capacity. Etkin got travel agents on his side by offering up these empty seats to the agents to sell – and made some extra money in the process. In less than two hours, they sold tickets in excess of R10-million in value.

But it was Etkin’s relentless focus on customers that made him a legend. He was never in the office, but was always at the airport with his passengers and

front-line staff, greeting, comforting and placating.

In all humility, Etkin tells people that he has made his fair share of mistakes. He relishes a particular story. Sabena decided to book a prominent billboard on a main road in Johannesburg for an advert, with the wording “Sabena will get you there faster”. So what’s the problem with that, you may ask? Unfortunately, the billboard was located outside a graveyard. The media – and his competitors – had a field day.

Entrepreneurs know they have to break the rules – but they also know that it’s essential for their success.

John Hunt and Reg Lascaris have been prominent in the advertising industry for decades now, running Hunt Lascaris TBWA. But when the company was really small and unknown, they hit on a wonderful way to get extra publicity – for free. Since they travelled a lot by air to visit clients, they would check into their flight, but not board until their names were announced a few times. Thus there were hundreds of passengers who would hear, “will Mr Hunt and Mr Lascaris please board at gate six immediately.” Talk about brand recognition. n

AKI KALLIATAKIS is the managing partner of The Leadership LaunchPad, a company dedicated to helping clients become more customer driven. Visit www.DelightYourCustomers.co.za.

ACKNOWLEDGMENT

V o l 9 8 - J u l y 2 0 1 4

m a r k e t i n g s a v v y

Break the rulesI love entrepreneurs in all forms, and I’d like to share with you some of my favourite stories that may give you the courage to try something different


Digital collaborationA look at how IT is streamlining meetings and training in the 21st century

Love them or hate them, meetings are important as business generators and feedback mechanisms. We are all aware that meetings can be frustrating time-wasters that dilute

productivity, but they remain essential to sealing a business deal, sharing new information, or brainstorming new ideas.

Since time is one of our most valuable and often-squandered resources, cutting-edge technology offers assistance in creating and maintaining more productive, efficient meetings that shrink business and communication barriers.

It is these technologies that enable us to chair a national meeting or be the keynote speaker at a conference half way around the world from the comfort of our office.

In order for technology to streamline our lives, it needs to work properly and be used correctly. Too many of us have waited while helpless conference staff try to get the AV equipment working because the “techie” is nowhere in sight. We need to take responsibility for managing these forms of communication. It is estimated that today’s executive has as much as 200 incoming e-mails per day, making it very easy to miss a simple client meeting request.

On the other hand, executives are attending more meetings because the cost of organising them has dropped significantly, and they are easier to attend via satellite. According to Technoserv.com, the average senior executive spends more than two days per week in meetings involving three or more co-workers, and 15% of an organisation’s collective time is spent in in meetings. With the use of two-way video and audio transmissions, today’s traditional Monday morning meeting could mean a team teleconference with an agent 1 200km away, or a high-

end client in Tokyo, with shareholders dotted around the globe. It is no longer necessary to spend time and money flying to destinations for face-to-face meetings. These funds can be invested in cutting-edge equipment that can boost the business globally.

This is where choosing the right supplier - who will back up the investment with necessary service, training and support - remains integral to growing the initial IT investment.

VideoconferencingThere are two kinds of

videoconferencing systems. A dedicated system has all the components packaged into a single console made up of a high-quality remote controlled video camera, omni-directional microphones, TV monitor, speakers and a video projector. These can be sized to fit large auditoriums and meeting rooms.

There are also portable devices for individuals, which come with a fixed camera, microphone and loudspeakers

V o l 9 8 - J u l y 2 0 1 4

b u s i n e s s I T


We understand the need to stay mobile.

That’s why our next generation of laser printers feature NFC technology, allowing you to print effortlessly from your phone or tablet. With our Multifunction Printers, documents leap from your mobile device to the page with a single tap.

Print effortlessly on the go.

SL-C460FW Multifunction Colour Laser Printer

V o l 9 8 - J u l y 2 0 1 4

b u s i n e s s I T

built into a single lightweight console. These desktop systems are normally add-ons to a PC, and include all the necessary codecs and transmission interfaces.

Cloud-based videoconferencing can be used without the hardware usually required for videoconferencing, and is useful for SMEs. Cloud-based systems can handle 2D or 3D video broadcasting, mobile calls and VOIP. They can also come with video recording functions to store data relating to past meetings.

Videoconferencing is also an effective way for students in remote areas to learn through two-way participation. Reaching teachers and lecturers worldwide, small schools can use videoconferencing technology to pool resources and provide courses which

they could not otherwise afford.Be warned, however, that poorly

configured or inadequately supervised videoconferencing systems can allow easy “virtual entry” for hackers, who can then access shared data via their own systems.

The roomThe classroom, whether for

students or executives, should enjoy the advantage of enough space for a number of seating styles, enabling a clear view of AV equipment, such as projectors. Here electronic whiteboards must be easily moved around, and projector screens must be high enough to view, but be easily retractable for storage.

Lecterns assist the presenter with a central podium and enough space to

place papers or a laptop, as well as a microphone and controls such as pointers or remotes for volume, blinds and air-conditioning. Speakers can either be built-in or set up for events. This should include a stereo system with MP3/CD/DVD or Blu-Ray players, along with sound recording devices. White boards and flipcharts require paper pads and an adequate supply of marker pens that are clearly labelled as either permanent or water soluble.

There should also be nearby access to an administration centre for the printing and photocopying of documents.

Multi-national conference centres may invest in permanent translation booths and equipment; however, portable systems are available for easy implementation as and when required. n

Perhaps no other executive managed organisational time more effectively than the late Steve Jobs. Focus was a key to Apple’s success. Each year Jobs took Apple’s top 100 executives off-site for a planning retreat and pushed them to identify the company’s leading 10 priorities for the coming year. Members of the group competed intensely to get their ideas on the short list. Then Jobs liked to take a marker and cross out the bottom seven. “We can only do three,” he would announce. His gesture made it clear to everyone present what the company would and would not take on. Jobs cut through the noise and enabled Apple to invest the time of its top talent strategically, without dilution or waste. This dramatically accelerated the pace of innovation at the company and helped it become one of the largest in the world by market capitalisation.www.hbr.org

TIP: Meeting attendees often bring their own laptops or notepads to a meeting, but it is still a good idea to provide a pen and pad for those who don’t. It is an effective opportunity to market the brand long after the executives have left the room.

TIP: Any decent meeting room will provide access to natural light; adjustable lighting and air-conditioning; comfortable seating; nearby refreshment breakaway rooms; and clearly marked toilets.

TIP: Keep a handy toolbox of stationery items for any emergency or training requirements. It should include wide tape, insulating tape, sticky putty, a stapler with staples, pens, paper, pencils and marker pens.


w w w . s h o p - s a . c o . z a

b u s i n e s s I T

There are a multitude of factors to consider when choosing a projector – with two of the most important being picture quality and brightness.

“Unfortunately, most projectors’ specification sheets only offer a brightness rating, measured in lumens, that tells you how bright the projector will be when displaying an all-white image,” says Dean Jules, projector account manager at Epson South Africa.

“What a lot of vendors don’t tell you is that a projector’s colour brightness can be significantly lower, making for dull colours. And dull colours make for dull viewing, no matter how much you try to liven up the content.”

It is therefore vital that a projector’s colour light output (CLO) should be taken into account when purchasing a projector for a school environment. Ideally, the CLO and the white light output (WLO) should offer equal lumens (brightness).

“Different projector technologies deliver colour in different ways, so to find out a projector’s colour brightness, simply check the brightness of the component colours of red, green and blue. This gives you the CLO figure,” he says. “To gauge whether your image will be vivid and bright, make sure that the lumens for your colour brightness or CLO match those of the white light output or brightness.

“Projectors based on 3LCD, like Epson’s projectors, will never boost their white light output at the expense of colour,” he says.

“Because of the way Epson’s 3LCD works, white and colour brightness will always be the same, producing clear, sharp and vibrant images.”Epson projectors ideal for the education sector include: • The Epson EB-1410WI interactive

meeting room system offers an all-in-one solution for the classroom. This projector combines 3 100 lumens with short-throw projection, an interactive whiteboard and a paper flipchart. This promotes collaboration during each lesson, and enables easy content sharing afterwards.

• The wall-mounted Epson EB-485Wi ultra short-throw projector offers 2 600 lumen white and colour light output, dual pen interactivity and advanced networking capability. Schools can share content to multiple projectors simultaneously over their network.

Factors to consider when purchasing a projector for business use include: • Will you need to travel with your

projector? Look out for an ultra-slim, ultra-light, mobile model that will fit into a laptop bag.

• If your projector is going to be used in a boardroom environment for brainstorming, interactive presentations and strategy sessions, consider a multifunctional projector. The Epson EB-1400WI is an all-in-one interactive meeting room system that combines short-throw

projection, interactive whiteboard and paper flipchart in one device.

• Think carefully about resolution - the highest resolution projector may not match the capabilities of your PC or notebook.

• If you don’t have a device capable of displaying widescreen content, you won’t need a widescreen projector.

• HD-quality output is fantastic but unnecessary unless you need a powerful, professional installation projector. The Epson EB-G6250W offers colour uniformity features, to compensate for unequal colour distribution by adjusting the intensity of RGB on individual areas of the screen.

• Where will you use your projector? If it’s in a fixed location, consider a ceiling mounted model that can be operated with remote control.

• Consider connectivity. Cables are fine, but wireless capability or WiFi is quicker to set up. Epson’s iProjection app lets you connect your smartphone to your projector to display documents or images, remotely control your projector, or display files through it from your e-mail or cloud storage.

• If your projector is going to be used in a small room, consider short-throw and ultra short-throw projectors. The compact Epson EB-X18 is quick and easy to set up, and offers wireless connectivity.

Epson explains colour light output versus brightness


“At this stage our channel

is a well-oiled machine.”

V o l 9 8 - J u l y 2 0 1 4

p e r s o n a b i l i t y

Describe the brand integrity of Canon in South AfricaThe Canon brand is managed and regulated by Canon Europe, of which Canon SA is a subsidiary. Although Canon SA was established 14 years ago, the Canon brand was firmly entrenched long before that through our network of trusted distribution partners.

We have worked hard to establish the integrity of the Canon SA brand since then. I receive brand training at Canon Europe because Canon is very specific about how the Canon brand is marketed. For years now we have seen the brand integrity come into its own locally, which is a really satisfying experience.

In what way do you differentiate yourself in such a competitive market?Well of course we believe our products are market leading – including our small/home office printers/scanners/MFPs and laser products. Our large office printers and our business imaging products are also making major strides in SA. Canon invests heavily in R&D, which means that it remains at the forefront of new trends and continues to incorporate the latest technologies and innovations into its product lines. Canon is not only a market leader in terms of its products, but is also a trusted brand promising quality, excellent support and service.

How are you working to increase B2B sales?We have intensified our focus on this aspect of our business and we are seeing results. We have also increased our sales force and recruited expertise from Europe to assist with the management and strategising of our B2B division. I believe that we offer the best and most cost-effective business products available locally. This is backed by the latest software implementation and after-sales service. We have also appointed and aligned forces with top partners locally.

What is your approach to different sales channels?We have a very strong and knowledgeable marketing team in place which works with our product managers to promote our products within the consumer and retail markets. Canon hosts annual training workshops for retailers to ensure that their own sales forces are armed with all the information they need to market, sell and support our products. We also host annual media events to ensure that journalists are able to promote and effectively communicate the capabilities of our products to the business and general consumer markets.

Three years ago, Canon introduced its Annual Canon Expo which attracts over 9 000 consumers. The event provides an

AQ&with Dana Eitzen

Canon is a world leader in imaging products and solutions for the digital home and office.

Meet Dana Eitzen, Corporate & Marketing communications executive at Canon South Africa


with Canon. Discover an unrivalled range of technology, consultancy and support at canon.co.za

Minimising risk while introducing changes that could improveprofitability is crucial to the financial health of your organisation.At Canon, we understand exactly what it takes and we have theexpertise, experience and technology to help you make it happen.

WITH CHANGE COMES RISK

1TH

REA

D_6

753_

MA

S

with Dana Eitzen

invaluable platform for Canon SA to engage directly with its partners and the public. We have an extensive database which subscribes to our monthly online magazine, Click.

Our own staff undergoes regular training on our products so that they are well-equipped to provide advice and knowledgeable service to customers. Many travel to Europe to attend training sessions. We make sure to cover all our bases encompassing marketing, sales and B2B.

What is the single biggest problem affecting the industry presently?I would say the market is saturated with choice, and there is an on-going price war and battle for market share. Despite this, Canon has stayed at the top of the game, with statistics still indicating that Canon is the number one brand in most sectors we play in.

If you could change one thing in your industry, what would it be?The industry is where it should be and I think there is a place for all role-players. As long as the competition stays healthy, Canon will continue to strive to deliver great quality products.

How are you helping dealers win tenders in what has been described as still “a tough market”?We provide them with unparalleled levels of support. Canon has a good reputation locally, not only as a supplier of leading-edge technology, but also for providing solid partner backup.

Comment on the current market as you see itI think our economy is still very much in the recovery phase. The industry as a whole could be doing much better, but with all the options available today, the market has become quite diluted. It is up to the manufacturers to ensure that they always stay

ahead of their game and deliver the best possible, most relevant technology. This is one thing Canon can definitely lay claim to.

Do you believe there is threat from online platforms? Why?Yes, there are certain threats related to some of our product groups but Canon is taking every precaution to form part of the online platforms, such as irista.com.

Briefly describe the highlights of your working careerI had a wonderful few years at SA Rugby where I was privileged to work with a lot of our most famous and prominent people in rugby. I also had the opportunity to travel and experience the team environment.

What has been your greatest lesson in life?When you have a major disappointment, you have to pick yourself up, dust yourself off and learn to live with it. No one else can live your life for you. Life is truly too short to waste one moment thinking about the disappointments.

Tell us about the highlights or achievements you have enjoyed in your career?I had the privilege to earn my Springbok colours as the first women’s Springbok manager.

Do you believe trade shows and exhibitions are important to your business? Does the company exhibit or just visit?Canon SA only started exclusively exhibiting at its own dedicated expo three years ago. This year, however, Canon will for the first time have its own stand at FESPA SA – a trade show that was held at Gallagher Estate from 2 to 4 July. We are also represented at most industry-related expos through our wide array of retail and distribution partners. n

The Canon SA Expo is an annual event held in Johannesburg which offers attendees a variety of speakers, workshops and training environments involving products, software and accessories from Canon.

There is also a photographic competition, and a number of product specials to catch visitors’ attention.

Published specials on offer at the Expo events are made available through the dealer channel around the country, so

consumers are able to purchase these offers at all major retail stores and photographic shops which sell Canon products.

Look out for the 2014 show towards the end of November.

Canon SA Expo

V o l 9 8 - J u l y 2 0 1 4

p e r s o n a b i l i t y


Top companies are using vinyl wrapping on their fleets to grow brand awareness

Vehicle wraps are dynamic, eye-catching, mobile graphic designs. Images, text and logos are applied to vehicle surface

contours using polyvinyl. They are guaranteed to give you maximum exposure wherever you go. Whereas billboards are static and two-dimensional, vehicle wraps rank highest amongst outdoor advertising media due to their rate of interest and reach. Offering businesses a potent marketing tool, the return on investment (ROI) is factored against the number of vehicles likely to come into contact with it and the cost-per-impression.

Approximately 30 years ago, vinyl graphics took over from paint as an application, with the advent of the first simple decals and lettering made from cut vinyl. In 1993 3M paved the way for full vehicle wraps with the development of a vinyl adhesive that is printer-compatible and weatherproof. Permanent, yet removable, today’s vinyl wraps will survive carwashes and harsh elements, yet can also be removed up

to five years after application - without damaging the vehicle’s paint.

There are three main components that comprise a full vehicle wrap: laminated, adhesive-backed vinyl applied everywhere but the windows; perforated vinyl to cover the windows; and cut vinyl used for spot lettering and graphics. The perforated vinyl shows a seamless print on the outside, though from the inside it looks like window tint. Cut vinyl can add smaller elements to the wrap design, such as a phone number, Web site or sponsor. If those elements should change, the cut vinyl pieces can be removed easily so the whole car doesn’t need to be re-wrapped. It is necessary to note, however, that the ease of removal over an entire vehicle will depend on the quality of the vinyl used and the amount of time the wrap has been left on.

When getting an estimate of costs, factors are dependent on whether you are wrapping a single vehicle or an entire fleet; the type of materials; the type and size of vehicle; and the square footage to be covered. The first cost incurred is the design fee, depending on the number of hours the designer takes to compose and complete the design; followed by cost of materials (priced by the square foot); and cost to install - based on the size of the vehicle and its complexity. For instance, the price per square foot for a Volkswagen Beetle will be double that of a box truck, because of the contours on the Beetle. n

• Can you dazzle me? Most companies

take pictures of almost every vehicle they wrap. When you call, ask them for a portfolio.

• Are you a wrap star? Look at the level of clientele the company services. If the company has large A-list clients, it is likely they are getting it right - and don’t be scared off because you’re not one of them. More established graphics companies offer competitive prices because of their efficiencies of scale and their volume purchasing power.

• Can you give me references? Call a few of the company’s clients and ask them about their experience, or look for reviews on social media platforms or the Internet.

• What materials do you use? The type of job and length of application dictates the type and quality of vinyl. Cheaper materials should only be considered for temporary graphics (that is, a time-sensitive promotion) or for a simple logo and lettering job.

• Am I being outsourced? Many smaller companies act as a storefront to another company doing all the work. The price will be marked up, and your vision will be communicated through a second party.

• Do you take it off? Not all companies that install vinyl graphics remove them too.

• What do I get for my warranty? Hoods are especially problematic because of the heat the engine generates. Ask about the warranty upfront.

Seven questions you need to ask before having your vehicle wrapped:

w w w . s h o p - s a . c o . z a

m a r k e t i n g s a v v y

That’s a wrap


V o l 9 8 - J u l y 2 0 1 4

h o w t o

Label meDesigned to suit almost every imaginable need, label makers have evolved into an essential tool for every office

Every office needs an organisational perfectionist; that one person who keeps spaces tidy, files ordered and storage items labelled. There is no tool more suited to an organisational

perfectionist than a label maker.

Whether a small business needing to print address labels or a large warehouse needing to manage a workflow system, label makers of today have advanced features enabling users to personalise every work area.

Questions to ask when buying a label maker

Consider your needs before deciding on a system. Ask yourself the following questions:• What type of labels do you need to

generate? • Will they be a basic size using a single

font for on-the-spot labelling, or a more advanced system that allows for customisation - for example an

electrician working at a large facility where safety features need to be displayed.

• Do you need barcoding or print history for frequently used labels; batch printing; or per-minute print capabilities in order to save you time?

• How many font options will you need? • Do you need easy-to-type-on

QWERTY keys, or extended symbols or punctuation?

• Do you need time-saving presets? • Should it be hand-held for portability

or a larger machine offering more features and quicker output?

• Is it comfortable to hold, easy to type on, and intuitive to use?

• Do you want it to plug into your computer via USB so you can design custom labels?

• Will a display screen and keyboard suit you better?

• Do you need networking capabilities so more than one user can benefit from it?

• Is there a wireless option? • Do you need a power cord or

battery-operated device? • How does it print? Can it print by

thermal transfer for colour options; or switch between methods?

• How long does the printed label need to last?

• What is its durability capabilities and will the labels live indoors, outdoors or both? Remember direct sunlight can cause labels to fade, and water can damage non-laminated labels and sticking capabilities.

• What type of labels do you need? Should they be laminate tape for quick and easy use? Are replacement labels easy to find?

Once you have identified the perfect label maker for your requirements, sit back and relax. Today’s label makers are robust and durable, and will continue working for years to come. n

Quick, easy to use and good for business, the DYMO LabelManager from SSC is the modern answer to a precision office environment. It allows office professionals to easily name and identify documentation, filing trays and computer media with eye-catching, colour-coded labels which clearly classify what kind of material the media contains - and their confidentiality status.

The thermal printing technology eliminates the cost of ink or toner, and the hassle of sheet labels, and is driven by its DYMO Label v.8 Software.

Connect a DYMO LabelWriter label printer to your PC or Mac and you are ready to print a variety of label sizes and styles, making for first-class labelling results where style, décor and reputation matter.

The resolution graphics mode offers crystal clear text, graphics and barcodes, and the compact design fits anywhere in a modern workspace.

Packed with features inspired by consumers, such as touchscreen editing, large screen and print preview, it enables speedy organisation of workspace or storage areas.

A toughie in its class, it can stand up to the toughest conditions an industry can dish out, dispensing affordable and long-lasting productivity every day.

Selected LabelManager models run on a rechargeable battery pack, eliminating the inconvenience, expense and waste of alkaline batteries.

Now how clever is that?

Office labelling solutions now trending


The easier, the betterGet labelled as smart and efficient with DYMO®

Emboss on 9mm x 3m 3D tape

Easily create embossed

labels for your workshop or home office

DYMO OMEGA EMBOSSER

Prints on 12mm paper,

plastic & iron-on tape

Label & organise

anywhere in your home

DYMO lEtRAtAG

Prints on 6, 9 &

12mm x 7m D1 tape

Basic labeling & a large

screen making office labeling quick & easy

DYMO lABElMAnAGER 210D

Prints on 6, 9 &

12mm x 7m D1 tape

Smart keys put easy,

one-touch label formatting at

your fingertips

DYMO lABElMAnAGER 260P

More power. More features. No more AA

batteries

DYMO lABElMAnAGER 360D

Prints on 6, 9, 12 &

19mm x 7m D1 tape

Your team is working

harder, faster & smarter.

For PC & Mac

DYMO lABElMAnAGER 420P

Prints on 6, 9, 12 &

19mm x 7m D1 tape

Print the widest variety of

DYMO labels with one

versatile printer

DYMO lABElwRitER 450 DuO

Versatile dual top paper

labels bottom 6, 9, 12, 19 & 24mm x 7m

D1 tape

Label faster.Mail smarter.Look sharp.

For PC & Mac

DYMO lABElwRitER 450 tuRBO

Prints on DYMO label writer paper

labels

SSC Dymo Shop SA ad.indd 2 2014/07/03 2:54 PM

We have you coveredProtective equipment for work on the move

The modern white-collar worker has their life on their laptop. A padded bag protects the machine from damage or accident, and ensures comfort when on the move.

Nicks, scratches and cracks eventually render cell phone screens unusable. A protective film ensures your devices stay pristine.

Whether you are claiming business mileage from the taxman, billing clients for travel expenses or keeping tabs on your employees and business vehicles, Little LogBook fits the bill perfectly. It is affordable, automated and easy to use, with no painful monthly expenses.

1 2 3

1

2

3

V o l 9 8 - J u l y 2 0 1 4

n e e d f u l t h i n g s


Rain or shine, a handy brolly provides shelter from the elements when moving between the car, office or golf course - and it is a perfect tool for promoting your brand or product.

Outdoor work - whether at the warehouse or on a delivery route - requires protective rain gear to keep staff dry and ensure a full day’s productivity.

Reflective vests are essential for personal safety when outdoors or in high-risk areas. It also helps to denote authority of security personnel.

From processing to packing and cleaning, protective gloves ensure hands – a worker’s most valuable tool – remain dry and unscathed.

1

2

3 4

1

2

3

4

w w w . s h o p - s a . c o . z a

n e e d f u l t h i n g s


Easing the burden of stock management

Stock management software improves the efficiency of inventory-controlled operations

The ordering, moving, selling and securing of stock represents a process that can make or break the company if not handled correctly.

As supplies move in and out of manufacturing and import warehouses, through resellers and into retail environments, it is imperative that products are handled via an efficient and

managed process that provides stock movement and analyses; allows for inventory shifts and top-up; and ensures controlled and accurate accounting and auditing.

For larger organisations, inventory management software can run in tandem with fleet management systems, and the overall supply chain management process of receiving, storing, picking, packing and moving.

Fully-integrated systems with tools for managing inventory and reporting on

operations, effectiveness include work-flow processing, invoicing and alerts. Some systems also have the advantage of being compatible with Apple iPads and accessible from any computer’s Web browser. They also support mobile barcode scanners from many of the most popular hardware providers.

Also available are scalable systems for smaller warehouse operations which can be customised to link to third-party logistics warehouses. At retailer level, such systems link to the scanning system

V o l 9 8 - J u l y 2 0 1 4

m a n a g e m e n t s o f t w a r e


at the till. Whether upgrading or setting up

a new inventory system, the process initially requires the physical counting of the merchandise; setting a schedule for recounting; and establishing an inventory management software program that allows staff to easily account for the incoming and outgoing product processes.

Since each product item ultimately carries its own asset value, and will appear on a balance sheet, directly affecting the cost of sales and profit and loss reports, it also maintains an accurate inventory. In this manner, the company’s accounting will naturally keep itself up to date. The company will know what is in stock at all times and will be able to better manage purchase orders, as well as give detailed reports on what is selling or running low – which will prevent supply delays further down the line.

Inventory management and warehousing is a high-cost process as it involves many sub-layers of handling. Think about a single product, whether a head of lettuce or an industrial-size printer. It must be grown or manufactured and assembled, packaged, transported and stored – all of which requires labour, electricity and so on. The inventory

system aids in streamlining these processes and ultimately ensuring that products are brought to market at the lowest possible cost.

The best inventory management system will find the right balance between IT and human intervention. Software can help to automate the process by recording both incoming and outgoing merchandise; setting minimum stock level alerts for each stock item; setting alerts for re-ordering of stock; ensuring there is never too little or too much merchandise on hand; processing invoices and shipments; and tracking the amount of units still on the storage shelves.

The human element provides a checks-and-balances system that ensures the software is being used correctly; is accurate; and each part of the process dovetails into the other to improve efficiencies and reduce costs. In this way, inventory levels can be tracked and issues such a theft, packaging deficiencies, mistakes or delays can be immediately identified.

Effective inventory management will also ensure a high level of customer service, as products are on hand when orders come in. It is also able to accurately track over- or under-shipments.

For example, a customer phones to inform you they have only received four

of the six items ordered. The company can check the data and confirm that there are still two extra units in the warehouse. In this manner, not only are incorrect shipments reduced, but managers are able to identify risk more easily.

Redundant stock which doesn’t move can be the difference between surviving the lean months or not. A company needs to be able to only order the items it needs to keep sales up without running out of stock.

Stock left gathering dust on the shelf is a waste of revenue which could have been used to do more marketing. Inventory systems will keep accurate records of what is moving and what is slow or aging, enabling a company to decide on whether or not to offer specials or end unsuccessful product lines. A stock inventory system will also give a company the ability to track orders and sales per client and per product. In this way, the high sellers can be tracked and better aimed at specific markets.

Whether upgrading your warehouse capabilities, improving inventory control, or building an entirely new storage unit, begin by exploring what the company can do with an advanced inventory system. It will help to save money and decrease loss, growing the bottom line. n

Pre-inventory clean up

• Combine similar inventory together into a single storage location.

• Discard items which will not or cannot be used, either as scrap or as bulk sales.

• Use past inventory counts to identify old goods, or use past sales as an indicator. If a product hasn’t been used, moved or sold within the past two years, is it still a viable sale?

• Label bins, units and storage areas and demarcate workspaces so that goods are readily identifiable.

• Rearrange parts and workstations so that work moves through the process in an orderly fashion, taking into consideration how the process works in order to reduce the excess movement of people and goods.

w w w . s h o p - s a . c o . z a

m a n a g e m e n t s o f t w a r e


Your laptop has been stolen. Now what? Unless you already have a subscription to anti-theft software - or use one of the free, downloadable

apps online - there is nothing you can do at this stage, apart from report it to the police in the hope that they may be able to recover it.

What you should do right now, however, is take the following, necessary steps towards protecting your hardware, software and sensitive data in preparation for the eventuality of theft - especially if you travel frequently.

Enable all built-in security options - make sure you have all security options enabled on your devices. Apple’s mobile devices come with data removal built in. The Find My iPhone app allows you to remotely lock and erase your stolen device as soon as anyone connects it to the Internet.

Password protect your device - make

sure the passwords you choose are strong. Use upper and lower case letters, special characters and numbers. This will mean that you will have to log in each time you use it - but it’s a small price to pay as thieves can garner a lot of personal information through automatically logged-in applications such as Facebook.

Secure the device at all times - never leave your device unattended. If you are using devices in public spaces on a daily basis, such as in a retail store, the cheapest and most effective means of protection is a cable lock. Before you start shopping around, check that your laptop has a universal security slot (USS) with which to attach the security cable to the laptop chassis. Roughly 80% of laptops produced today do come with this. If you don’t have a USS port, consider a cable with an adhesive pad and contact sensors. Both the security cable and the lock will need to be sturdy. Tubular cylinder locks are preferred to tumbler locks, as fewer thieves are equipped to pick the cylindrical variety.

Get tracking software - when tracking software is installed on your device, it runs in the background. Once alerted, it can locate your device. Most anti-theft products have the ability to lock your laptop remotely and display an immovable

message on the screen – perhaps your phone number, or details of a reward for the safe return of your machine.

Keep serial numbers at hand - record your device’s serial number and MAC addresses. They are the most useful information to help track down and identify your device.

Back up your data - make sure you regularly backup your data to an external hard drive - or better yet, use a backup service like Norton Online Backup which allows you to save your files to the cloud. Having all your information in the cloud keeps it off your hard drive so thieves can’t have access to it - and it means you get your files back.

Encrypt your device - you can encrypt information held on the hard-disks of desktops, laptops, USB sticks and other portable media such as an external hard drive or memory card. This is especially important for personal folders which contain password lists, banking details and tax forms.

Whether you’re looking for high-end, expensive options that take care of many devices across an organisation, or for something for your own personal use, there are a number of high-quality packages that are easy to set up and use. n

Securing your data and devicesKeep data and devices safe with these handy tips

Keeping shop-sa members abreast of criminal and fraudulent activity in the stationery and office products industry To sponsor the Crime Alert page contact 011 781 0370

REPORT CRIME AT [email protected]

GOLD SPONSORS:

PLATINUM SPONSORS:

SILVER SPONSORS:

Renew your Crime Alert sponsorship today! Call Wendy Dancer on 011 781 0370 to book your logo placement on the Crime Alert page as an industry leader in transparency, information sharing and anti-crime business ethics.

V o l 9 8 - J u l y 2 0 1 4

c r i m e a l e r t


Protect your personal information from getting

into the wrong hands with Rexel’s Award winning

Autofeed shredders

www.rexelsa.co.za

• PRO

TEC

TIO

N O

F PERSONAL INFORM

AT

ION

ACT •

R E X E L

✔POPI

STACK, SHUT, DONE

ACKNOWLEDGMENT

IVAN ISRAELSTAM is the chief executive of Labour Law Management Consulting. Go to www.labourlawadvice.co.za for more. This article first appeared in The Star.

Insubordination might breach the employment contractEmployers complain frequently about “insubordinate” and “disrespectful” employees. But these terms are often used incorrectly

True insubordination goes to the heart of the employment contract. However, the terms “insubordinate” and “disrespectful” are often used interchangeably, when in fact they have different meanings

which could impact the outcome of a potential breach of contract.

It is vital that both employers and employees understand:• What insubordination really is;• How it differs from disrespect;• How insubordination affects and is

affected by the employment contract;• What a reasonable instruction is;• When a charge of insubordination is

not appropriate;• How seriously the law views

insubordination; and• How it should be dealt with.What is insubordination?

The Collins Concise Dictionary defines “insubordinate” as “not submissive to authority; disobedient or rebellious”. It

is the refusal of an employee to bow to the authority exercised reasonably by the employee’s superior.

This could include conduct such as:• Refusal or intentional failure to obey

reasonable and lawful instructions;• Comments such as “you have no

authority over me”; and• Telling the manager to go and get

what they want from someone else.Insubordination versus disrespect

Insubordination applies only upwards and can only be perpetrated by a junior towards a senior. Disrespect, on the other hand, can apply upwards and downwards. For example, it would be disrespectful for a manager to shout at an employee and tell them to “get out of the office”. Disrespect is therefore not necessarily linked to a person’s position of authority, but can also be linked to human dignity. Insubordination and the employment contract

In my view, every employee is - by the nature of the employment relationship - bound to carry out the reasonable instructions of the employer. A reasonable refusal to do so could constitute a breach of the spirit of the employment contract. Therefore,

unequivocal and unjustified refusal to carry out reasonable instructions is a very serious offence.What is a reasonable instruction?

In my view a reasonable instruction is one that:• The employee is capable of carrying

out;• Involves a task that is not

substantially beneath the employee;• Does not infringe the rules of the

employer or the laws of the country; and

• Involves a task that truly needs to be done.

For example, if the boss tells the sales manager to come in at midnight to clean the toilets with DDT, the sales manager would be entitled to refuse because to carry out such a task would mean:• Using a banned chemical;• Endangering the health of

employees;• Working at a time that is not

normally worked;• Carrying out a task that others can

do and that is well below the level of the sales manager; and

• Carrying out an instruction aimed at demeaning and victimising the sales manager. n

V o l 9 8 - J u l y 2 0 1 4

l a b o u r l a w


®

www.kmp.co.za

www.interstat.co.za

www.penflex.co.za

www.towerproducts.co.za

www.silveray.co.za

www.treeline.co.za

email: [email protected]

S t i ck w i th the bes t !

www.redfern.co.za

THE LABEL SPECIALIST

www.bop.co.za

www.hortors.co.za

www.parrotproducts.biz

www.nikki.co.za

www.chafrica.co.za

www.rexelsa.co.za

www.koloksa.co.za

Web

But

tons

“Research shows that people want to print from their phones and tablets, but either don’t know they can or find the experience frustrating,” says International Papers Printing and Communications Papers vice-president John Sims.

“We launched the Print Hammermill print app to make it easier for people to print from their phone and tablets. Print functionality differs significantly across mobile devices. The ease of clicking ‘file’ and ‘print’ isn’t there for users on the go, and the print options that do exist are very limited.

“While some print apps increase the functionality of printing, they are sometimes limited to a brand of printers. Then there’s

the cost. Print apps that do increase functionality are usually not free. Print Hammermill solves all these issues by giving users a printing experience similar to that they get with a personal computer; it is free and works with every printer.

“Hammermill is the most recognised paper brand in North America. For more than 100 years, customers have trusted our brand to deliver high quality, dependable performance. We believe customers will see the Hammermill name on the print app and know it will perform.

“We are thrilled with the response. We have already had tens of thousands of downloads and it is increasing daily. As

important as downloads are, reviews matter and we have 4.5 star reviews in both the Apple App Store and Google Play Store. Reviewers are literally thanking us for providing Print Hammermill, so obviously we are meeting a need.

“Our goal was to raise consumer awareness of the east and effectiveness of printing from mobile devices. People have a need to print on the go, and by offering Print Hammermill free on a limited basis, we hope to see mobile printing take off on a larger scale. With so many office products attached to paper sales, robust print capability is important for paper and the office products category in general.” n

Paper manufacturer launches free print appInternational Paper’s release helps the company to stay relevant

w w w . s h o p - s a . c o . z a

m o b i l e p r i n t i n g


Last month, an interesting article by CEB executives on the Harvard Business Review Web site pushed for a more creative approach to B2B sales.

The arguments are familiar: well-informed customers, changing buying behaviours, and increased pressure on prices all contribute to the demise of the traditional sales machine.

The conclusion: leaders must abandon

their fixation on process compliance and embrace a flexible approach to selling driven by sales reps’ reliance on insight and judgment.

I understand where this is coming from; I am on the record as listing The

Three best practices for sales pipeline management

ACKNOWLEDGMENT

http://blogs.salesforce.com by Thomas Oriel.

Leaders must embrace a flexible approach to selling, leveraging insights and judgements to streamline the sales process

V o l 9 8 - J u l y 2 0 1 4

s a l e s s a v v y


Sales pipeline essentials

• When working on deals, make sure you’re working on research, the relationship, solving problems or closing the deal.

• Keep sales admin light and sales activity high – this way you will see results.

• Focus on next steps - this typically suits businesses that sell services like an agency or consultancy, where deliverables and the time it takes to win a sale can vary greatly. Next steps help you to move a deal forward and get it over the line.

• Always be closing - spend at least 80% of your time closing.

• Remember, it’s a numbers game.• Focus on the top of the pipeline; the rest will

follow.• Your business today reflects your activity three to

four months ago.• Monthly revenue has to be your number one

priority when you are small and trying to grow. Despite CRM projections, this is what you need to keep your eye on – it is the only thing that counts.

• What is the most valuable customer interaction you have? Is it a face-to-face meeting, a pitch, sending a proposal or getting a lead in? Whichever you deem to be the most important must be counted on a weekly basis.

www.buildtracks.com

How to approach your sales pipeline:

• It’s a pipeline, but your prospects shouldn’t know that. The last thing you want to do is make your prospects feel like they’re in some kind of sales funnel. Don’t treat them like a number, and don’t force them to go faster than they’re willing or ready to go. An effective sales pipeline will nurture prospects on their time with occasional offers to let them self-select into a more active communication and buying cycle.

• Do not sell - especially in the early stages when prospects aren’t ready to buy. Instead, add value, educate, connect and empower. Become a trusted adviser for your prospects; someone they know won’t sell them something they don’t need or that won’t benefit them. The more you build value, the more your prospects will look forward to hearing from you.

• Automate as much as you can - this means reminders for next steps, the next steps themselves (based on activity triggers), and content templates you can quickly customise for individual prospects. Custom communication is important, but if you understand your customer base, there’s plenty to templatise and automate to save you significant time and hassle as you execute.

• Focus on great content - be remarkable. Be educational. Make yourself required reading for your prospects. Teach them how to do their jobs and live their lives in a better way. Great content, especially in today’s information-overload world, can be a powerful differentiator and attractor of new business.

By Matt Heinz of www.agsalesworks.co

Challenger Sales as one of the best business books I have ever read. But isn’t the goal of great customer relationship management (CRM) software to bring order and process to the chaos of B2B sales?

I think the solution is to not over-engineer your sales process. It has to be flexible enough for your sales reps to feel guided but not constrained. Based on that idea, and my experience with SalesClic for Salesforce clients, I have identified a few areas of sales pipeline management where less is indeed more.

Pipeline stages When the number of stages in

your sales pipeline exceeds four or five, it usually becomes more difficult to explain the specificities of each stage. In this situation, there are two consequences:

• Your process becomes inward-looking (focused on your internal requirements) instead of outward looking (aligned with your prospects’ challenges).

• The number of “exotic movements” in your sales pipeline (opportunities jumping stages or going back and forth between stages) increases, and the accuracy of your pipeline statistics decreases.

Validation rulesValidation rules are crude

enforcement mechanisms - the opposite of the flexibility noted in the HBR article. They tend to generate frustration and, because of their negative impact on adoption, paradoxically decrease data quality. I think they should be left to “hard” requirements, like compliance or

documentation, where their legitimacy cannot be disputed.

Activity metricsActivity metrics (such as the number

of calls or demos) are traditional sales management tools. Their effectiveness for complex sales has always been dubious, but in an environment that favours creative and adaptable sellers who challenge customers with disruptive insights into their business, they are reaching new lows.

My advice: if you do it, do it well, and run the rigorous data analysis on your CRM database that will surface solid correlations between specific activities and the outcome of your sales process. Otherwise, refining your team’s understanding of the challenges facing your prospects at each stage of your sales process will be more profitable than monitoring “dumb” volume indicators. n

w w w . s h o p - s a . c o . z a

s a l e s s a v v y


A breath of fresh airSmells can make or break a mood

The nose is one of the most hard-working organs, since our sense of smell is our most primal one - located in the same part of the brain that affects emotions, memory and creativity.

Nothing is more off-putting than an undesirable odour emanating from putrid bins in a service area, or the unidentifiable smell in an office block, breakroom fridge or public washroom.

Enter modern air fresheners. They were first introduced in 1948 when military technology for dispensing insecticides was developed and adapted into pressurised spray using chlorofluorocarbon (CFC) propellant. Aromatic compounds dispersed in a fine mist stayed suspended in the air for an extended period of time.

Soon the industry standard, air fresheners saw tremendous growth and development with the addition of chemicals that could also neutralise or destroy odours. With the move away from aerosols in the ‘80s due to the harmful effects of CFCs, other types of fresheners entered the market. These included scented candles, reed diffusers and heat release products.

Odours are removed via adsorption, often seen in public facilities which make use of silica gel blocks; oxidation, such as hydrogen peroxide and chlorine, which removes odours from surfaces; and air sanitisers, which remove bacteria from the air.

Whether an automatic air freshener dispenser set surreptitiously against the wall, a naturally-scented freshener in a car, or a urinal block deodoriser in a public restroom, simply changing the scent of a room automatically changes the ambience. n

V o l 9 8 - J u l y 2 0 1 4

b r e a k r o o m


It’s elementary, my dear - but only sometimesSometimes nothing can be truer than fiction

The underlying rationale of the decisions I make can be traced back to the unerring lucidity and undeniable logic of the world’s greatest detective: Sherlock Holmes.

That’s not to say that I consciously make decisions based on his work (or rather that of his creator, Sir Arthur Conan Doyle). Far

from it. There is, however, an irrefutable link.

I particularly love his approach to a problem or a mystery that needs to be solved. Start at the end, and the clues will reveal themselves as you work backwards toward the beginning. Conan Doyle was onto something, because this approach works from a strategic business perspective as well. Decide on the outcome and then work backwards by deciding the timeframe, the things that you will need to put in place and what you will need to achieve.

Below is a collection of some of my favourite quotes from the mind of Sherlock Holmes, as they relate to thought processes.

There must be a reason why Sherlock Holmes is the world’s most-portrayed character on radio, TV, film and in print. It’s the logic; the underlying sensibility of his thought process.

By the way, Sherlock never actually said “Elementary, my dear Watson” in any of Conan Doyle’s written works. I often wish he had. n

In the novel The Sign of Four, he says to Watson: “How often have I said to you that when you have eliminated the impossible, whatever remains, however improbable, must be the truth?”

From A Study in Scarlet, “I consider that a man’s brain originally is like a little empty attic, and you have to stock it with such furniture as you choose. A fool takes in all the lumber of every sort that he comes across, so that the knowledge which might be useful to him gets crowded out, or at best is jumbled up with a lot of other things, so that he has a difficulty in laying his hands upon it.” Fill your attic with items that will help rather than hinder your journey.

A challenge that most of the world seems to face, particularly in the realm of politics, is this one: “It is a capital mistake to theorise before you have all the evidence. It biases the judgment.” This is also from A Study in Scarlet.

“It was easier to know it than to explain why I

know it. If you were asked to prove that two and two made four, you might find some difficulty, and yet you are quite sure of the fact.” This is also from A Study in Scarlet and it encompasses the way we know something is correct, but can’t always explain it.

Sherlock says in A Scandal in Bohemia, “You

see, but you do not observe. The distinction is clear.”

As life brings more experience I would agree

with, “Life is infinitely stranger than anything which the mind of man could invent”, from A Case of Identity.

Any good strategist will heartily agree with “‘Data! Data! Data!’, he cried impatiently. ‘I can’t make bricks without clay’”, from The Adventure of the Copper Beeches.

And finally, one of my favourites: “We balance

probabilities and choose the most likely. It is the scientific use of the imagination”, from The Hound of the Baskervilles.

ACKNOWLEDGMENT

GAVIN MOFFAT can be contacted on [email protected] or follow him on www.twitter.com/gavinmoffat.com

V o l 9 8 - J u l y 2 0 1 4

b u s i n e s s l a n d s c a p e


V o l 9 8 - J u l y 2 0 1 4

a s s o c i a t i o n n e w s

Personal protection of information starts with youshop-sa recently held an information evening for its members, helping them get to grips with the new Protection of Personal Information (POPI) Act: what it says; how it affects them; and what they should do to stay compliant.

The evening was sponsored by Fellowes Beswick, Kolok, Rexel, Pitney Bowes, Trodat, Dahle and Parrot Products.

The Protection of Personal Information (POPI) Act has been imminent for some years, and was finally signed into law in November 2013.

In principal, the business community has welcomed POPI as it brings South African legislation in line with international directives and laws that deal with the thorny issue of data privacy.

“POPI is not just about red tape and new overheads,” says Dr Peter Tobin from i-Act Africa. “It gives South Africa the opportunity to join the international community; to establish our own international competitiveness and to recognise the importance of data privacy. We need POPI because,

without it, we will be increasingly left out of the international community.”

In essence, POPI deals with how companies handle their customers’ personal information; ensuring that they take due care in collecting, storing, sharing and destroying it.

Tobin says there are many different aspects to the definition of personal information, all of which will need to be clarified once the Act is running.

And, while many companies have started overhauling their IT processes in anticipation of POPI, there are many areas where they could still fall short – or fail to recognise there could be an issue.

“To start off with, there are so many

different record types: electronic; photographs; documents; fiche; books; film; computers; maps; and other. We are going to have to tighten up our record-keeping if we want to comply with POPI.

“Then, in many cases it’s not altogether clear what personal information is. Where does social media fit in? What is the profile we maintain on ourselves, our employees and our customers? And don’t forget, in terms of the Act, a company is a person as well.”

Companies also have to consider special requirements. “There are special considerations including information about children, the rights of data

The recent shop-sa information evening on the Protection of Personal Information (POPI) Act was sponsored by Fellowes Beswick, Kolok, Rexel, Pitney Bowes, Trodat, Dahle and Parrot Products.The evening aimed to explain the POPI act and its implications for the industry.


w w w . s h o p - s a . c o . z a

a s s o c i a t i o n n e w s

Top 10 tips to reach POPI compliance

• Get approval for the POPI compliance project charter;

• Appoint an information officer;• Identify the extent of current and

planned compliance with POPI Act;• Identify what personal information

is in your processes, what records may contain personal information, and user rights;

• Develop and implement a POPI Act compliance policy and privacy notice;

• Review your Web site for POPI compliance and publish your privacy notice;

• Update your Promotion of Access to Information Act (PAIA) manual;

• Implement personal information management processes, including acquisition, processing, retention, security and destruction practices;

• Train staff on their role in POPI Act compliance; and

• Make POPI Act compliance business as usual – it should make your business more successful.

Many companies are still mulling whether they need to change the way they do business as a result of the new Protection of Personal Information Act (POPI). While some have adopted a wait-and-see attitude, others have been a bit more proactive.

Rexel is a case in point: when POPI was signed into law last year, the company set out to find out exactly what implications it held for the business.

Dr Peter Tobin from I-Act Africa describes their action as a “bit of a leap in the dark” as the stationery organisation set out to find out how to adapt its business practices to accommodate the new legislation.

To start with, Rexel completed an assessment to gauge its initial level of compliance with the Act.

This was followed by an analysis of what personal information processing takes place with the organisation.

“Once this was understood, policies were developed to meet the needs of the business and its stakeholders,” says Tobin.

“We were then able to design training for each staff member at Rexel that ensures

they understand the Act and how it impacts their own job.”

The next step, and one that Rexel is already taking, is to make POPI compliance part of the company culture.

“An example is when you take someone’s business card, what do you do with it?” Tobin asks. “If you throw it in the bin you are making a big mistake: according to POPI you need to know where any information goes when you’ve finished with it.

“We need to change our thinking about a lot of things.”

Even shredding a document might not be sufficiently compliant, Tobin adds. “There are a number of different security standards for shredders and your staff need to be aware of what they are. You need to think about the personal data contained on things like your old cell phones, photocopiers, fax machines, tablets and USBs among others.”

Having worked with Rexel on a POPI plan of action, Tobin says the messaging is starting to emerge in the company’s marketing, giving it an edge as having taken the initiative.

How Rexel took POPI by the horns

AZ Trading, directed by Paul Naidoo, has decided to embark on servicing its key clientele, thus relinquishing importing functions. All key brands, such as DSB, Neorel and KW-Trio, will henceforth be managed by Denton Office Solutions (D.O.S), with effect from 1 July 2014.

The current base of reseller networks will now be individually managed by Theo Denton and his team at D.O.S, operating out of Johannesburg and Cape Town.

AZ Trading would like to take this opportunity to thank all our loyal clientele for their valued support over the years. Without them it would not have been possible.

We also wish D.O.S success with their new ventures.

subjects, and the appointment of information officers, electronic direct marketing, trans-border information flows and more.

“You need to understand the implications of POPI in your day-to-day operations as well as for events like direct marketing, call centres and exhibitions.”

Once the Act is promulgated and a regulator set up, companies will have just 12 months to become compliant with the legislation.

And companies that don’t comply face the prospect of a fine and possibly even prison sentences for company directors.

“There could potentially be fines of up to R10-million and jail time of up to 10 years for executives,” Tobin points out. “Other implications of non-compliance include possible civil damages claims – including class action suits – as well as damage to the company’s reputation, loss of customers and damage to the business.”

But there are upsides to compliance as well, he says.

“There is an opportunity for your business to demonstrate good

governance,” says Tobin. “And your business could provide market leadership. You need to be doing the right thing – by your staff, customers, suppliers and authorities.”

Tobin believes that shop-sa members can take the initiative and lead the industry in terms of compliance.

“Chapter 7 of the Act makes provision for codes of conduct,” he says. “shop-sa and its members need to consider how best to use this opportunity to create their own code of conduct for the industry.”

Tobin points out that taking action means the association can help to influence the spirit of the law.

“If we, as an industry, do nothing, we run the risk that the regulator will decide how to interpret elements of the Act, for instance the issue of destruction.

“The second option is for us to take the initiative and decide what makes the most sense and what we think is meant by certain terms and documents.

“The association is in a position to make a difference and to make all of our lives a lot easier.”

AZ Trading bids farewell to all its dealers


Miss Earth SA stationery drive uplifts 9 000 learners

In addition to the over 7 000 learners whose lives were changed by the initial stationery distribution, which took place on 12, 13 and 14 February, Miss Earth South Africa joined forces with the Caxton South Newspaper marketing department to touch the lives of an additional 2 000 learners in Thokoza and Johannesburg South.

Thanks to the donations of corporate sponsors and the general public alike, the lives of these young learners have been enriched.

On Friday 22 February, working with members of the Caxton Newspaper Group, Eye of Africa, The Glen Shopping Centre and Osiris Trading, Miss Earth South Africa visited schools in Thokoza, Eden Park and South Hills to deliver in excess of 2 000 stationery packs and exercise books, printed and sponsored by Sappi.

The BP “Ads to Bags” campaign provided

the drive with 1 000 up-cycled billboard bags for the learner. Learners in Eden Park Ext 5, Crestview and Montanus were spoken to about responsibility, education, believing in themselves and always working hard to achieve their absolute best.

Miss Earth South Africa has also visited Suidheuwels, Die Mossie and Elethu Themba Primary Schools, in association with the Caxton Newspaper Group.

“The contributions of the public are what make it possible for us to equip these learners with the stationery they need to make the most of their education,” says Miss Earth South Africa national director, Catherine Constantinides.

Ella Bella, the organisation’s educational officer and stationery drive programme co-ordinator, said that the children were so overwhelmed with joy at having their own set of stationery that they asked if they had to give it back.

Many of the children had never had their own colour pencils or wax crayons. Bella explained that this initiative is about “placing value in our education system, assisting

learning and valuing the young generation”.The Miss Earth South Africa continued its

distributions in the Gauteng region before moving to KwaZulu-Natal and the Western Cape.

In addition, a number of stationery packs were sent to schools in Limpopo and the North West. The corporates that have been involved in collecting stationery and helping with distribution are Consol, Imperial Toyota, Tsogo Sun, Investec Banking, PDNA Auditors and Riso Africa Solar Printers. They have all given time and resources for the learners around South Africa to benefit from this campaign.

On-going contributions to the Stationery Drive can be made either in physical stationery or in the form of financial contributions to the Miss Earth South Africa organisation. Stationery sets are the easiest and most logistically uncomplicated to distribute.

For more information about how you can get involved, please visit the Miss Earth Web site at www.missearthsa.co.za, or e-mail the office at [email protected].

e c o p a g e s

Over the past two years, GlobeScan and BBMG have tracked the emergence of a market segment that is driving sustainability toward a tipping point.

It is one where consumer motives are shifting away from obligation to do the right thing to desire to consume both differently and better. Choice frameworks are transitioning from “or”, the trade-off model, to “and”, the co-benefit model.

This market segment has been termed the “aspirationals”.

Aspirationals are materialists who define themselves in part through brands - yet they believe they have a responsibility to purchase products that are good for the environment and society. Aspirational consumers represent more than one-third of consumers globally (38%) and are defined by their love of shopping (93%), desire for responsible consumption (95%) and their trust in brands to act in the best interest of society (50%). They unite style, social status and influence, and sustainability values to redefine consumption. They are also more likely than any other segment to “share” and “make” products as alternatives to buying

something new.Despite this last nuance, the latest

GlobeScan Radar study across 21 countries finds that aspirationals are generally more trusting of different types of companies. Aspirationals’ trust in sectors that tend to be in the business of solving societal problems is particularly higher than it is among other consumers. Automotive (mobility), pharma (health) and mobile telephone (communications) stand out, with trust scores some 16 to 18 points higher for aspirationals than for other market segments.

Only the tobacco industry is less trusted by aspirationals than by others, which is not inconsistent with the pattern. The point? The vanguard of today’s sustainable consumers are willing to work with, rather than against, the private sector to solve problems in ways that deliver to their values as both consumers and citizens, rather than just one or the other.

Specific brands that aspirationals cite (without aid) as being the most socially and environmentally responsible differ from other consumer segments across 21 countries as well. For example, in China and India, aspirationals consider brands such as Midea, Lenovo, Haier, Tata, Reliance and LIC to be the most socially responsible. In the USA, this segment cites Microsoft, Ford and Target.

Almost all the companies on the full list have platforms that extend their value

proposition beyond mere products and services into the realm of social and environmental contribution. It seems aspirational consumers recognise and value that.

When consumers were asked why they named the companies they did, aspirationals in the US volunteered reasons such as having personal knowledge of the company, protecting the environment and supporting communities.

Despite this, product quality is no less important to aspirationals than it is to others. To tap this large market, companies need not only deliver exceptional products and services, but also to inspire relationships with their customers, exceed environmental expectations and engage with communities.

Aspirationals matter because they are the first to unite materialism, sustainability and cultural influence. As the largest consumer segment globally, they are the most critical audience to reach and engage to reinvigorate brand loyalty, drive sustainable behaviour change and to propagate the new business models needed to propel the economy forward.

Wherever they are in the world, aspirationals could be the best thing going for solving some of society’s intractable challenges. Brands that successfully tap the power of this segment will be big winners. They should grasp the opportunity.

Source: www.greenbiz.com, written by Eric Whan n

Winning over aspirational consumers

e c o p a g e s

V o l 9 8 - J u l y 2 0 1 4m y o f f i c e m a g a z i n e 38

p r o d u c t s h o w c a s e

Tel: 011 226 3300 Fax: 011 837 9489

Web: www.rexelsa.co.za

REXEL EASY TOUCH PUNCH

Requires 50% less punch effort! Punches up to 30 sheets. Metal construction.Papersize guide. Available in Black/Grey, White/Blue and funky Green, Blue, Orange and Pink

REXEL EASY TOUCH HALF STRIP STAPLER

Requires 50% less effort! Durable metal construction. Staples up to 30 sheets. Flat clinchstaple finish and low staple indicator. Front staple loading. Includes 1000 No.56(26/6)staples. Available in Black/Grey, White/Blue and funky Green, Blue, Orange and Pink

REXEL EASY TOUCH COMPACT STAPLER

Requires up to 50% less effort. Durable metal quarter strip desktop stapler. Staples up to 20 sheets. Vertical stand up design. Includes 1000 No 56(26/6) staples. Available in Black/Grey, White/Blue and funky Green, Blue, Orange and Pink

Tel: 011 248 0300

www.koloksa.co.za

GEHA HOME / OFFICE SHREDDER S5 - GS55

PERFECT FOR HOME AND SMALL OFFICE DATA SECURITY• Cuts 5 sheets• Cuts: Paper staples, paper clips• 11L Bin• Strip Cuts• Security Level 1• 2 Year Warranty

Tel: 011 226 3300 Fax: 011 837 9489


Tel: 011 226 3300 Fax: 011 837 9489


w w w . s h o p - s a . c o . z a m y o f f i c e m a g a z i n e 39

p r o d u c t s h o w c a s e


www.filacartorama.co.za


www.filacartorama.co.za


LYRA GROOVE

Large ergonomic triangular graphite pencil. Medium hardness lead. Ideal for those making their first foray into writing. Body, 17.5 cm long, is triangular in cross-section, with no added synthetic substances. Natural anti-slip grip makes it easy to hold. Anti-slip grips on sides for the thumb, index finger and middle finger, giving you extra support and making the pencil easy to hold, even after you have sharpened it. Extra-resistant, anti-break, long-lasting lead. Space to write your name.

DAS

Since 1968, Das has been the world’s most famous and widely used self-hardening modelling material. It is mineral-based and gluten-free, and does not need to be fired, as it hardens when exposed to air. It is easy to polish and allows you to create solid, resilient objects that can be personalised and decorated to your liking using paints or fibre pens. It is particularly versatile and can be used to coat a wide range of different surfaces, such as wood, plastic, metal, glass, etc. It does not leave stains and washes off hands with water. It also can be machine-washed from most clothes at the 40°C setting. Available in white or terracotta. Comes in aluminium packs, which help it to keep its freshness for a long time, with a resealable tab on the back.

Tel: 011 887 1056


Web: www.speech.co.za

ALL-NEW PHILIPS PROFESSIONAL DICTATION RECORDERS

The new Philips DPM6000 and DPM7000 series voice recorder is set to meet even the highest standards demanded by professional users. Philips Pocket Memo 6000 and 7000 series come with two built-in stereo microphones, enabling crystal clear recordings, perfectly suitable for speech recognition. The devices all come with best-in-class battery runtime of up to 27 hours, which is 50% more than comparable competing products can offer.

MY OFFICE PRODUCT SHOWCASE

Showcase your products here, call Wendy Dancer on 011 781 0370 for pricing and availability.


AADDING MACHINE, POINT OF SALE AND MACHINE ROLLSPaperGeni

Rotunda

ADHESIVES, GLUES AND SPRAYSBIC South Africa (Pty) Ltd - Correction Fluid,

Glue sticks & Super Glue

Palm Stationery Manufacturers - New Wave

Freedom Stationery - Marlin

ADHESIVE NOTES3M SA PTY Ltd - Post-it ®

ART, CRAFT, GRAPHIC AND DRAWING MATERIALSCTP Stationery - A4 coloured poster boards


Max Frank - Uni, Artline

Pentel S.A (Pty) Ltd. - Oil pastels and

watercolour paint

BBAGS AND CASESD.O.S - iStay

Flip File - Business cases.

Freedom Stationery - Space Case and Marlin

Global Bag And Sportswear Manufactures -

Custom schoolbags ,tracksuits

Kolok - Kenton

Topmark - School Bags, Laptop Bags, Pencil

Cases, Sports Bags, Luggage

BATTERIESNikki Distributors - Duracell Batteries

Nikki Distributors - Energizer Batteries

BIN RANGEKrost Office Products

BINDING ACCESSORIESAZ Trading - Plastic Comb, Wire, Thermal &

Covers

Beswick Office Products - Fellowes

CTP Donau - Donau files and slide binders,

A4 poster board

Parrot Products - Parrot Comb Binding

Machines

Rexel Office Products - Rexel and GBC

W Vos & Co - Renz covers & combs, ringwire

BINDING MACHINESAZ Trading - DSB, Neorel


D.O.S - Prima, DSB

Parrot Products - Parrot Comb Binding Machines

Rexel Office Products - GBC and Rexel ranges

W Vos & Company - Renz.

BOARDSBIC South Africa (Pty) Ltd - BIC Velleda

School Whiteboards

CTP Stationery - Flip Chart Pads

Hortors Stationery - Legal Notices i.e. Basic

Conditions & OSH Act and Leave and Absence

Chart


Max Frank - Artline Flipchart Markers, Artline,

Maxi whiteboard markers


Parrot Products - Full range of boards and

accessories. Custom boards printed to your

specification

Rexel Office Products - NOBO whiteboards,

pinboards, easels and accessories. Quartet

magnetic white/cork boards

BOOK COVERSCTP Stationery - Poly Prop Donau heavy duty

covers

Empire Toy & Stationery - Butterfly paper

Freedom Stationery

Gordon’s Productions - contact paper woodgrain,

marble, pattern designs. Magic cover back to

school clear and coloured self adhesive paper.

(4M rolls, A4 and lever arch). Plastic coated

brownkraft rolls and pre-cut polythene covers.

Grafton Paper Products

Palm Stationery Manufacturers - brown paper

rolls, poly rolls, gift-wrap

RBE - Papersmart

BOOKS AND PADSBSC Stationery - Treeline

CTP Stationery - Impala and premier books

and pads

Freedom Stationery - Manufacturers

Hortors Stationery - Legal registers

Impala Vuwa Stationery Manufacturers

Palm Stationery Manufacturers

Power Stationery - Powerstar

RBE - NCR Business Books

Rexel Office Products - Colourhide notebooks

BOXES AND CARTONSBeswick Office Products - Bankers Box to

Boxes and Cartons

CTP Stationery - Archiving Systems

Rexel Office Products

Specialised Filing Systems - Archive and

Off-Site

Tidy Files - Acid free archiving products

CCALCULATORSKolok - HP

Nikki Distributors - Truly calculators



Rexel Office Products - IBICO

CALENDARSCTP Stationery - Diaries assorted sizes

CALLIGRAPHYMax Frank - Artline

CANTEENKolok - Tea, Coffee, milk etc, Sunbeam

(appliances), Cleansui (water filters and refills)

CARBON PAPER AND FILMSRBE - NCR Business Books

CD’S, DVD’S AND DISKETTESKolok - Verbatim, Kenton

CLIP BOARDSCTP Stationery - DONAU brand

Parrot Products - Masonite and whiteboard

CLIPS, FASTENERS AND PINSFreedom Stationery - Marlin

Grip Binders - Essentials, Stephens, Penguin

Tidy Files - Filing solution

40

SOURCE PRODUCTS HERE

CombBind C12 WireBind W20 ThermaBind T400ClickBind 15CombBind C20 CombBind C340

www.rexelsa.co.za

Effortless binding

with perfect results

MultiBind 230Comb & WireCombBind C150 Pro

COLOURING BOOKSEmpire Toy & Stationery - Empire books



COMPUTER ACCESSORIESBeswick Office Products - Fellowes

Kolok - Verbatim, Kenton

Krost Office Products

Pyrotec - Tower Inkjet-laser labels, business

cards and photo paper

COMPUTER CLEANINGBeswick Office Products - Fellowes

Kolok - ComputerCare

Pyrotec - Tower computer cleaning range

COMPUTER CONSUMABLESCTP Stationery - Full range of DONAU files

KMP - for computer consumables

Kolok Unlimited - Penguin (Ribbons, Toners,

Inkjets,) ,Till and fax rolls

Redfern Print Services - Redfern inkjet/laser/

copier labels and a full range of stationery labels

COMPUTER HARDWAREKolok Unlimited - Blazer UPS systems, Geha

(Interactive white boards)

CORPORATE STATIONERY & GIFTINGStar Stationers and Printers

CRAYONS AND CHALKSFreedom Stationery - Marlin

Palm Stationery Manufacturers - Chalks and

Crayons


DDESK SETS AND ACCESSORIESBIC South Africa (Pty) Ltd - Desk Set Solo

Delux



Ledger Systems - Falcon Products

Rexel Office Products - Rexel Eco Range

DIARIES, PLANNERS AND ORGANISERS

CTP Stationery - CTP Brand

Hortors Stationery - Legal diaries

Rexel Office Products - NOBO planners, refills

and T-card kits, Quartet Monthly/Weekly

planner

South African Diaries - For all your diary

needs

DICTATION - TRANSCRIPTION

Olympus Audio S.A - Digital Voice Recorders,

Transcription Kits and Accessories.

Powerhouse Dictation for Philips - Dictation,

transcription, meeting recording, mini-tapes,

foot pedals, accessories

DRAUGHTING AND DRAWING OFFICE SUPPLIES

CTP Stationery - A4 Poster Boards

EEMBOSSERS AND ENGRAVING

Rubber Stamp & Engraving Co - Ideal

& Trodat Embossers (pocket, desk and

electronic), Trotec

ENVELOPES AND MAILING

BSC Stationery - Leo Envelopes

CTP Stationery - Commercial envelopes

Global envelopes - CelloWrapped, peel+seal

and FullGum

Grafton/Star

KZN Envelopes

Merpak Envelopes - Simplistic, full range of

printed and plain envelopes

Narayan Wholesaler - Wholesaler of Quality

Envelopes, Peel and Seal

PaperGeni

RBE - Papersmart

ERASERS & ERASING / CORRECTION FLUIDS

BIC South Africa (Pty) Ltd - Tippex tape,

bottle and Pen


Max Frank - Uni

Palm Stationery Manufacturers - Tape/Erasers

Pentel S.A (PTY) LTD - Hi-Polymer and Ain

eraser, correction tape and pens


FFAX ROLL MANUFACTURERS

Rotunda

FILES AND FILING

African Filing Systems - Top retrieval filing

and arching products

BSC Stationery - Treeline, Mobifile

CTP Stationery - Full range of quality DONAU

brand

Flip File - Executive display files, expanding

files, Document folders, dividers

Freedom Stationery - Edo / Unifile

Palm Stationery Manufacturers - Lever arch,

Ringbinder files, Manilla flat folders

Grafton/Star

Kolok - Geha (Binding machines)

Palm Stationery Manufacturers - leaver arch,

ring binder files, manilla flat folders.

Pentel S.A (Pty) Ltd. - Display book Vivid,

document file, clip file and presentation file

Rexel Office Products - Prima and Rexel

ranges

Specialised Filing Systems - Top Retrieval,

Archive and Off-Site

Tidy Files - Filing solutions

FOLDERS

CTP Stationery - DONAU Brand


Palm Stationery Manufacturers - View files,

polypropylene & board folders

Tidy Files - Specialised

FORMS - LEGAL AND MISCELLANEOUS

Hortors Stationery - complete range of custom,

company, miscellaneous, magisterial, etc.

FURNITURE - OFFICE & SCHOLASTIC

Krost Office Products - accessories

New Era Office cc - Specialising in all office

furniture desks, chairs, credenzas, boardroom

tables, etc

Reboni Furniture Group - Manufacturing and

distribution of educational and office furniture

Specialised Filing Systems - Cabinets,

Shelving and Hi-Density

41

b u y e r s ’ g u i d e S e e p a g e 4 6 f o r c o n t a c t d e t a i l s

CombBind C12 WireBind W20 ThermaBind T400ClickBind 15CombBind C20 CombBind C340

www.rexelsa.co.za

Effortless binding

with perfect results

MultiBind 230Comb & WireCombBind C150 Pro

GGUILLOTINES AND TRIMMERSAZ Trading - DSB, Kobra

Beswick Office Products - Fellowes, Vivid

Rexel Office Products - SmartCut and

ClassicCut

W Vos & Co - Ideal

IINDEX TABBING AND DIVIDERS3M SA - Post-it flags, Flag pen and

highlighter

CTP Stationery - DONAU Brand board and P.P

Flip File - Index Tabs, Flip tabs


Grip Binders


Rexel Office Products - Rexel, Mylar and

Prima board

INKSKMP - for computer consumables.

Max Frank - Shachihata, Artline

Rexel Office Products - Numbering machine

ink

Rubber Stamp & Engraving Co - Trodat,

Noris fastdry, security, numbering, franking.

Laundry.

INTER-SCREWS / BINDING SCREWSLedger Systems - Sole suppliers of Inter

screws

JJANITORIALKolok - Goldenmarc (Cleaning products),

Brooms, Mops and equipment.

LLABELSFreedom Stationery - Marlin

Nor Paper

Pyrotec - Tower stationery, inkjet-laser labels

Redfern Print Services - Redfern Inkjet/laser/

copier labels and a full range of stationery labels

Specialised Filing Systems - Filing


LABELLING MACHINESKemtek Imaging Systems - Distributor of

Brother P-Touch Labelling System

LAMINATING MACHINESAZ Trading - DSB, Speedlam, Lamiace


Kolok - GEHA and Galaxy

Parrot Products - Parrot A4 and A3

Laminators

Rexel Office Products - GBC and Rexel ranges

W Vos & Co - PEAK & Renz.

LAMINATING POUCHES AND MATERIALSAZ Trading - A0 to ID card size


Kolok - GEHA, Penguin laminating pouches

and rolls

Parrot Products

Rexel Office Products - GBC

LEGAL STATIONERYHortors Stationery - All legal registers, forms,

diaries etc

LETTER TRAYSKrost Office Products

MMAILING TUBES

CTP Stationery

MARKERSBIC South Africa (Pty) Ltd - Permanent

Markers, Highlighters, whiteboard


Interstat Agencies - Edding

Max Frank - Artline , Maxi, Uni

Parrot Products - White board, permanent

and OHP markers. Wide range of

highlighters

Penflex - White board, flipchart, permanent

markers, highlighters

Pentel (Pty) Ltd. - Maxiflo, white board

marker and paint marker


MATHEMATICAL GEOMETRY SETS & ACCESSORIESFreedom Stationery - Marlin



MINUTE AND GUARD BOOKSHortors Stationery - Company registers,

minute books and other legal registers

Ledger Systems - Falcon products

NNUMBERING MACHINESRexel Office Products

Rubber Stamp & Engraving Co - Reiner

Dater/Numberer (manual/electronic), Trodat

OOFFICE ERGONOMICSBeswick Office Products - Fellowes Back/

Wrist/Foot support; Notebook riser stand

Rexel Office Products - Kensington

copyholders, risers, footrests, Rexel range of

electric staplers and punches which reduces

chances of RSI (repetitive strain injury)

OFFICE FURNITUREIXAXA Office Furniture - Office furniture

(Desks and Chairs) from reception to CEO’S

office

42


Fusion 1000L Fusion 1100L Fusion 3000L Fusion 3100L Fusion 5000L Fusion 5100L

www.rexelsa.co.za

Simply faster to the finish...Introducing the new line of Fusion

TM Laminators

OVERHEAD PROJECTION AND ACCESSORIES3M SA (Pty) Ltd. - Overhead film,

transparency, multimedia

Kolok - Penguin Transparencies

Max Frank - Artline

Parrot Products - Data Projectors, OHPs,

screens and rear projection film

Penflex - Penflex Overhead projector pens

Rexel Office Products - NOBO

PPAPER AND BOARDAntalis South Africa - Office paper and

packaging solutions

CTP Stationery - DONAU A4 poster boards

Empire Toy & Stationery - Butterfly paper

Freedom Stationery

Grafton/Star

Kolok Unlimited - Geha (paper media),

EPSON, HP, CANON,

Nor Paper

Palm Stationery Manufacturers - Cubes and

board

Paper World Handmade Paper, Embossed

Paper, Specialty Papers, Scented Paper Board,

Paper Products

Peters Papers - Rotatrim, Typek and Smart Copy


RBE - Papersmart

Rexel Office Products - Prima Paper & Board

TRIBE - TRIBE Inkjet Paper and Film

PAPER FOLDING MACHINESW. Vos & Co - Ideal

PENCILSBIC South Africa (Pty) Ltd - BIC Evolution

Graphite, BIC Matic Clutch ,Velocity Clutch,

Atlantis Clutch, BU4 Clutch

Freedom Stationery - Marlin / Edo

Max Frank - Uni


Pentel S.A (Pty) Ltd - Hotshot, Mechanical

Pencil, Techniclick Pencil.


Rexel Office Products - Rexel HB & Derwent

Staedtler SA (Pty) Ltd - Tradition, Wopex,

Technical, Clutch Pencils and lead

PENCIL LEADSBIC South Africa (Pty) Ltd - Criterium 0.5mm

leads


Max Frank - Uni

Pentel S.A (Pty) Ltd - Ain lead, standard lead

- various grades

PENCIL SHARPENERSFreedom Stationery



PENSBIC South Africa (Pty) Ltd - Clic, Crystal,

Orange and Prismo

Freedom Stationery - Marlin and Edo

Max Frank - Artline, Maxi, Uni


Penflex - Penflex ballpoints and rollerballs

Pentel S.A (Pty) Ltd - Superb Ballpoint,

Energel Pen


Staedtler SA (Pty) Ltd - Ball point, Fineliner,

Gel and Pigment liner pens

PEN CARBON BOOKSFreedom Stationery - Marlin


RBE - NCR Business Books

PERSONAL STATIONERYCTP Stationery - Home office and personal

filing system, diaries

Grafton/Star

PLANNING BOARDS AND ACCESSORIESParrot Products - Range of year planners,

term planners, maps and in/out boards.

custom printed boards designed to

specification.

Rexel Office Products - NOBO planners

POINT OF SALE PRINTER ROLLSPaperGeni

Rotunda

PRINTINGOlivetti Imports - Distributors of

Multifunctional Printers / Copiers

Star Stationers and Printers

Kolok - Epson, Lexmark (Hardware), Hp

Printers, Oki (Hardware)

PRINTER CONSUMABLESImpression Management - Prinart, Logic,

Q-Ink, Sanchi, Oliser and ATIKMP - For

computer consumables.

Ink Spot Suppliers - Suppliers of all brands of

inkjet and LaserJet cartridges

Kolok - EPSON (inkjet, large format etc),

LEXMARK, HP, Brother (Toners and Inks),

Oki (Toners, inks and Ribbons), Tally

Genicom (Ribbons), Seikosha (Ribbons),

Panasonic (Toners and Ribbons), Kyocera

(Toners), Printronix (Ribbons), IBM

(Ribbons), Ricoh (Toners), Fujitsu (Ribbons)

Nor Paper

PaperGeni

Royce Imaging Industries - Remanufacturers

and suppliers of inkjet and laser cartridges

Technical Systems Engineering - Suppliers

of quality compatible cartridges and bulk

inks for Epson, Canon, Lexmark, HP and

Samsung

PUNCHES AND PERFORATORSBeswick Office Products - Kangaro



Parrot Products - Parrot range of punches


Rexel Office Products - Rexel

RRUBBER STAMPSMax Frank - Schachihata X Stampers

Rubber Stamp & Engraving Co. - Trodat

RUBBER STAMP MANUFACTURING EQUIPMENTRubber Stamp & Engraving Co - AZ Liquid

polymer, TROTEC laser engraver, flash

system

43


Fusion 1000L Fusion 1100L Fusion 3000L Fusion 3100L Fusion 5000L Fusion 5100L

www.rexelsa.co.za

Simply faster to the finish...Introducing the new line of Fusion

TM Laminators

RULERSFreedom Stationery - Marlin



Penflex - PENFLEX rulers

SSCHOLASTIC SUPPLIESBSC Stationery Sales - Treeline

CTP Stationery

Empire Toy & Stationery - Butterfly

Flip File - Flip File display books A5, A4, A2, A3

Freedom Stationery - Marlin and Edo

Gordon’s Productions - contact paper

woodgrain, marble, pattern designs. Magic

cover back to school clear and coloured

self adhesive paper. (4M rolls, A4 and lever

arch). Plastic coated brownkraft rolls and

pre-cut polythene covers.

Grafton Paper Products

Impala Vuwa Stationery Manufacturers

Max Frank - Artline, Maxi, Uni


Parrot Products - chalk boards/slates


Pyrotec - Tower Adhesive Book Cover 45cm

x 2m

SCISSORS AND CUTTERSFreedom Stationery - Marlin



Rexel Office Products

SCRAPBOOKINGRexel Office Products - Trimmers and

guillotines

Rubber Stamp & Engraving Co - Making

memories, Clearsnap, Marvy, Ranger, Bazzill,

Carl

SHREDDERS AND ACCESSORIESAZ Trading - DSB, Kobra, Roto, Repairs to all

makes


D.O.S - Kobra

Kolok - GEHA entry level and high-end

shredders

Nikki Distributors - Nikki shredders

Parrot Products - Parrot range of value

shredders

Rexel Office Products - Rexel range

W Vos & Co - Ideal.

SLATESFreedom Stationery - Marlin

Parrot Products - Whiteboard and chalk

board

SPECIALISED STATIONERY AND BOOKBINDINGLedger Systems - Law reports and periodicals

SPIKE FILESGrip Binders

STAMPS, STAMP PADS AND INKSRubber Stamp & Engraving Co - Trodat, pre-

inked stamps, stamp and fingerprint pads

STAPLING MACHINES AND STAPLESBeswick Office Products - Kangaro


Interstat Agencies - Genmes


Parrot Products - Parrot range of staplers

Rexel Office Products - Rexel range

STATIONERY SUNDRIES - SCHOLASTICCTP Stationery - DONAU Scissors and cutting

knives

Freedom Stationery - Marlin, Edo and Unifile



STENCILSFreedom Stationery

STORAGE SYSTEMSCTP Stationery - Archiving Systems -

Suspension Files

Kolok - VERBATIM (hard drives, USB sticks

etc), HP

Rexel Office Products - Storage boxes

Specialised Filing Systems - Filing


TTABLET AND ACCESSORIESD.O.S - Clarys, iStay

TAPES3M SA (Pty) Ltd. - Brand Scotch® MagicTM

Freedom Stationery


TELECOMMUNICATIONSNikki Distributors - Siemens office phones

TELEX ROLLS AND TELETEX PAPERRotunda

THERMAL ROLLSRotunda

TONERS AND CARTRIDGESKMP - Computer consumables

Kolok - PENGUIN (Inkjets and Laser toners),

EPSON, LEXMARK, HP.

PaperGeni

TOP RETRIEVAL FILINGOptiplan a div of Waltons - Paper based top

retrieval filing systems

Specialised Filing Systems - Total Solution

and more

Tidy Files - Complete onsite and offsite filing

solutions

TOYS, HOBBIES AND GAMESFreedom Stationery

Pyrotec - Toby Tower Stickers and Activities

TRANSFER LETTERING AND SIGNSParrot Products - Vinyl lettering

TRANSPARENCIESKolok - Penguin transparencies for inkjet and

laser

OEM, Penguin and HP Transparencies

Rexel Office Products - NOBO range

44


www.rexelsa.co.zaAuto+ 60X Auto+ 80X Auto+ 200X Auto+ 300X | 300M Auto+ 500X | 500M Auto+ 750X | 750MAuto+ 100X | 100M

The World Leader in Auto Feed Shredding

STACKSHUTDONE

45

VVISITORS BOOKS/REGISTERSLedger Systems - Falcon Products - visitors

books, hotel guest register, restaurant

reservation registers


• The Buyers’ Guide is an affordable way of highlighting your brands while also

introducing up and coming new stockists to the trade.

• The Buyers’ Guide is a valuable sourcing tool to market your business and the brands

that you carry.

• To book space, contact Wendy on [email protected] or (011) 781 0370.

DID YOU KNOW?

www.rexelsa.co.zaAuto+ 60X Auto+ 80X Auto+ 200X Auto+ 300X | 300M Auto+ 500X | 500M Auto+ 750X | 750MAuto+ 100X | 100M

The World Leader in Auto Feed Shredding

STACKSHUTDONE

3M( 011 844 9202 PvtBag X926, Rivonia, 2128

7 011 806 2388 Customer Serv: 0800 118 311

African Filing Systems( 011 896 5279 www.africanfiling.co.za

7 086 540 6892 [email protected]

Antalis South Africa (Pty) Ltd( 011 688 6000 Box 6893, Johannesburg, 2000


Antalis South Africa (Pty) Ltd - Cape Town( 021 959 9600 Box 19231, Tygerberg, 7505

7 021 959 9640

Antalis South Africa (Pty) Ltd - Durban( 031 714 4000 Box 284, Umhlanga, 4320

7 031 700 9253

Antalis South Africa (Pty) Ltd - Pretoria( 012 379 0060 Box 4013, Pretoria, 0001

7 012 379 0052

Antalis South Africa (Pty) Ltd - Bloemfontein( 051 447 8681 Box 1795, Bloemfontein, 9300

7 051 447 6765

Antalis South Africa (Pty) Ltd - Port Elizabeth( 041 486 2020 Box 9088, Estadeal, 6012

7 041 486 2219

Antalis South Africa (Pty) Ltd - Pietermaritzburg( 033 386 2078 Box 1425, Pietermaritzburg, 3200

7 033 386 2078

Antalis South Africa (Pty) Ltd - Botswana( 00267 391 2139 Box 1705, Gaborone

7 00267 397 5459

AZ Trading( 086 111 4407 www.aztradingcc.co.za


Beswick Office Products( 011 433 2686 Box 82319, Southdale, 2135


BIC South Africa (Pty) Ltd( 011 474 0181 PO BOX 43144, Industria, 2042

7 011 474 6068 16 Maraisburg Road, Industria, 2042

BSC Stationery Sales( 011 420 3250 Box 278, Brakpan, 1540


CTP Stationery( 011 226 5600 Box 43501, Industria, 2042


D.O.S (Denton Office Solutions)( 060 000 1777 [email protected]

7 086 237 4614 www.dosptyltd.com

Empire Toy & Stationery( 011 614 2243 Box 261524, Excom, 2023


Flip File( 021 638 3105 Box 2190, Clareinch, 7740


Freedom Stationery - Johannesburg( 011 314 0953/4 Box 6459, Halfway House, 1685


Freedom Stationery - Cape Town( 021 557 9152/3 36-38 Silverstone Rd Killarney Gardens


Freedom Stationery KZN (Head Office)( 032 459 2820 Box 478, Mandini, 4490


Freedom Stationery - East London( 043 731 2422 Box 14111 West Bank 5218


Global Bag And Sportswear Manufactures( 031 305 6507 P.O Box 18586, Dalbridge, 4014

7 031 301 6553 www.globalbags.co.za

Global Envelopes( 031 465 5544 [email protected]

7 031 465 5634 www.envelopes.co.za

Gordon’s Productions( 031 705 8713 Suite 69, PvtBag X4, Kloof, 3640


Grafton/Star Paper Products( 011 262 0777 Box 550, Bergvlei, 2012


Grip Binders( 011 421 1300 [email protected]

Hortors Stationery( 011 620 4800 Box 1020, Johannesburg, 2000


Impala Vuwa Stationery Manufacturers( 036 634 1535 Box 389, Ladysmith, 3370


Ink Spot Suppliers( 011 854 3013


Interstat Agencies - Durban( 031 569 6550 Box 201707, Durban North, 4016


Interstat Agencies - Cape Town( 021 551 9555 Box 36696, Chempet, 7442


Interstat Agencies - Port Elizabeth( 041 453 2558 Box 27693, Greenacres, 6057


IXAXA Office Furniture

( 011 392 3628 14 Isando Road Isando

[email protected]

Kemtek Imaging Systems( 011 624 8000 Box 86173, City Deep, 2049


Kemtek Imaging Systems - Cape( 021 521 9600 Box 181, Cape Town, 8000


Kemtek Imaging Systems - KZN( 031 700 9363 Box 15685, Westmead, 3608


Kemtek Imaging Systems - PE( 041 582 5222 Box 15685, Westmead, 3608


Kemtek Imaging Systems - PTA( 012 804 1410 PO Box 816, Silverton, 0127


KMP( 021 709 0190 Box 183, Steenberg, 7947


Kolok Unlimited - Head Office( 011 248 0300 Box 4151, Johannesburg, 2000


Kolok Unlimited - Cape Town( 021 597 2700 Box 6385, Roggebaai, 8012


Kolok Unlimited - Durban( 031 570 4900 Box 4206, Riverhorse Valley East, 4017


Kolok Unlimited Polokwane( 015 298 8795 Box 862, Ladanna, 0704


Kolok Unlimited - Port Elizabeth( 041 406 9900 Box 3163, North End, 6056


Kolok Unlimited - Namibia( 00264 (61)370500 Box 40797, Ausspannplatz, Namibia

7 00264 (61)370525 [email protected]

Kolok Unlimited - Nelspruit( 013 758 2233 Box 4338, White River, 1240


Kolok Unlimited - Bloemfontein( 051 433 1876 PvtBag X01, Brandhof, Bloemfontein


Kolok Unlimited - Botswana( 00267 393 2669 PvtBag B0226, Bontleng, Gaborone


Krost Office Products( 011 626 2067 Box 75401, Gardenview, 2047


KZN ENVELOPES( 031 465 3992 P O Box 41259, Rossburgh, 4072


Ledger Systems( 011 433 1808 Box 82586, Southdale, 2135


Max Frank( 011 921 1811 Box 200, Isando, 1600


Maynards - Olympus Audio S.A / Olivetti Distributors( 0860 00 1922 [email protected]

www.maynards.co.za

Merpak Envelopes( 011 719 7700 [email protected]

7 011 885 3174 www.merpak.co.za

Narayan Wholesaler( 083 444 0959 [email protected]

7 011 869 7243

New Era Office cc( 011 334 2013 Box 10383, Lenasia, 1821


Nikki - Cape Town( 0860 006731 [email protected]

7 0800 204868 www.nikki.co.za

Nikki - Durban( 0860 006731 [email protected]


Nikki - Johannesburg( 0860 006731 [email protected]


Nikki - Pretoria( 0860 006731 [email protected]


Nor Paper( 011 011 3900


Optiplan a division of Waltons( 011 620 4000 Pencil Park, Croxley Close, Herriotdale


Palm Stationery( 031 507 7051 [email protected]

7 031 507 7053 www.palmstat.co.za

PaperGeni( 011 011 3900 [email protected]

7 011 011 4099 www.papergeni.co.za

Paper World( 012 250 1477/8 [email protected].

7 012 250 0322 www.paperworldsa.com

Parrot Products

( 011 607 7600 [email protected]

7 011 615 2502 www.parrotproducts.biz

Penflex( 021 521 2400 Box 36964, Chempet, 7442

7 021 521 2402/3 [email protected]

Pentel S.A (Pty) Ltd( 011 474 1427/8 Box 202, Crown Mines, 2025

7 011 474 5563 www.pentel.co.za

Peters Papers( 011 677 9000 [email protected]

7 011 622 6646 www.peterspapers.co.za

Powerhouse Dictation( 011 887 1056 [email protected]

7 086 555 3833 www.speech.co.za

Power Stationery( 032 533 4003 Box 1305, Verulam, 4340


Pyrotec( 021 787 9600 PvtBag X1, Capricorn Square, 7948


RBE Stationery Manufacturers (Pty) Limited( 011 793 7321 [email protected]

7 011 793 7348 www.rbe.co.za

Reboni Furniture Group( 086 173 2664 www.reboni.co.za


Redfern Print Services - Cape Town( 021 552 9680 Box 403, Milnerton, 7435


Redfern Print Services - Durban( 031 205 9598 [email protected]

7 031 205 7092 www.redfern.co.za

Redfern Print Services - Johannesburg( 011 837 4119 Box 1445, Crown Mines, 2025


Rexel Office Products( 011 226 3300 www.rexelsa.co.za


Rotunda( 021 552 5135 Box 189, Maitland, 7404


Royce Imaging Industries( 011 792 9530 www.royceimaging.co.za


Rubber Stamp & Engraving Co - Head Office( 011 262 1400 Box 931, Wendywood, 2144


Rubber Stamp & Engraving Co - Cape Town( 021 448 7008 Box 931, Wendywood, 2144


Rubber Stamp & Engraving Co - Durban( 083 377 4109 Box 931, Wendywood, 2144


South African Diaries( 021 442 2340 Box 4862, Cape Town, 8000


Staedtler SA (Pty) Ltd( 011 579 1600 www.staedtler.co.za


Specialised Filing Systems( 011 477 0640 www.specfiling.co.za

7 011 477 3528

Star Stationers and Printers( 031 569 1061 [email protected]

7 031 569 1094 www.starstat.co.za

Technical Systems Engineering( 011 708 2304 Box 1532, Northriding, 2162


Tidy Files( 011 943 4210 www.tidyfiles.co.za

Topmark( 011 837 8045 [email protected]

7 011 837 7442

Tower (Division of Pyrotec) - Cape Town( 021 787 9600 PvtBag X1, Capricorn Square, 7948

7 021 787 9791

Tower (Division of Pyrotec) - Johannesburg( 011 611 1820 59 Lepus Rd, Crown Mines, 2025


Tower (Division of Pyrotec) Durban( 031 701 0192 Box 594, Pinetown, 3600


Tribe( 011 314 4746 (Jhb) Box 6280, Halfway House, 1685

7 021 386 4261 (Cpt) [email protected]

Versafile( 011 226 5600 Box 43501, Industria, 2042


W. Vos & Company( 011 493 7139 www.wvos.co.za


CONTACT DETAILS HERE

V o l 9 8 - J u l y 2 0 1 4m y o f f i c e m a g a z i n e46

Win Write in and stand a chance to win one of the fabulous prizes on offer below. Send your contact details to [email protected] with either “Dymo” or “Fila” in the subject line

With such a smart user interface, this compact Dymo LabelManager 210D desktop label maker belongs on every desk. This versatile tool enables logical labeling flow, and handles all sorts of labeling tasks professionally and quickly.Enjoy an intuitive labeling experience, from start to print:• The computer-style keyboad speeds text entry and allows

quick access keys for punctuation and currency symbols. • The large graphical display lets you see text effects on-

screen before you print. This takes the guess work out of labelling.

• Customise labels and add emphasis by choosing from six font sizes, seven text styles, eight boxes and underlining.

• Prints up to two lines per label on 9mm or 12 mm labels. • Prints up to 10 copies of labels. • Nine-label memory and “save text” features. • Runs on six AA batteries or optional AC adapater.Types of labels • Standard labels - used for hundreds of tasks around the

office or home, such as filing, stoarge, asset management and reminders.

• Available in contiunous label cassettes, you can create

sharp, easy-to-read labels of just about any length.• Permanent labels - these look the same as standard labels

but offer a powerful permanenet adhesive to keep labels in place.

• Flexible labels - ideal for curved and/or heavily textured surfaces and flag-marking cables. The permanent adhesive means it will stay in place. Easy to peel, UV and water resistant.

Win an electronic Dymo LabelManager 210D, inclusive of one starter label cassette, black on white, 12mm by 3mm, a user guide and a one-year limited warrranty card.

Passion, imagination, trendsetting and value stand behind the Filo Cartorama brand.

One lucky reader stands the chance to win this Kubo school backpack, suitable for children aged 13 and older.

Made of polyester, it features a customised Kubo bottom and eco-friendly suede details, with a customised zipper.

For further information, contact Filo Cartorama directly on (011) 896 0350.

Office labelling made quick and easy with Dymo

Fashion and fabric flair with the Kubo backpack from Fila Cartorama


Little LogbookMelisa Labuschagne, Kolok, Johannesburg

Walking the New Labour Law Handbook by Dr Ivan IsraelstamKaren Mathews, Harlequin Duck, Cape Town

Krost Recycle BinCaitlin Richter, Sunnydale, Cape Town

We have Winners!

w w w . s h o p - s a . c o . z a

w i n t h i s


WINNING CAPTION JUNE ISSUEWinning Caption: “TIE-BREAKER - WHAT MATCHES WHAT AND WHAT DOES KNOT ???!” – Pam de Villiers, Algoa FM, Port ElizabethErratum: Please note the winner of the May issue Punchline was Riaan of Deans and not Mitchell.

V o l 9 8 - J u l y 2 0 1 4

p u n c h l i n e

Send us your funniest caption for the photograph below and you stand a chance to win a Rexel Laminator GBC Fusion 1100 A4 valued at R2 000. Send your Punchline and contact details to [email protected] with Punchline in the subject line

WinThe Rexel Laminator is 33% faster than competitor machines, taking just 45 seconds to laminate a standard A4 pouch or 80 pouches per hour, with an additional cold setting for heat sensitive documents. Other features include:• Automatic switch off after 30 minutes of inactivity.• Exit tray keeps pouches straight as they come

through the heated rollers for a perfect, warp-free finish

• Incorporates SureFlow™ Technology that reduces jamming significantly for stress-free laminating and maximum productivity

• Laminates up to A4 size including ID cards, notices and certificates

• Modern, compact design is easy to move around and suits most office and home environments

• Single touch button interface: simple to use, no previous experience required

• Three heat settings • Accepts 2 x 75 micron (150 in total) pouches, 2 x

100 micron (200 in total) and 2 x 125 micron (250 in total).

Crack a smile…

WINME


My Office magazine – the only accredited publication for the office and home products industry is mailed monthly to office professionals across South Africa.

Register on www.shop-sa.co.za to receive your free magazine subscription.

• Learn about cutting edge office technologies

• How to work smarter and faster and with best business practice

• Get updates on events, promotions and latest offers

• Be inspired by the hottest trends in interiors, furniture, and workplace ergonomics

• Do business with accredited industry suppliers.

Connect to the largest and most comprehensive database of like-minded professionals in the workplace environment.

My Office magazine is the official publication of the Stationery, Home & Office Products Association of Southern Africa.

Join this expanding community of office

professionals, managers, procurement buyers and

business owners now when you register on www.shop-sa.co.za

WWW.SHOP-SA.CO.ZA

SHOPPING FOR STATIONERY?

NEED OFFICE PRODUCTS DELIVERED TO YOUR DOOR?

LOOK NO FURTHER…


FILA_CARTORAMA_Istituzionale_210x297.indd 1 04/07/14 16:02

Vol 98 issue 7 2014

Documents

Transcript of Vol 98 issue 7 2014