Voice of Customer Presentation Design for Developing Nations Spring 2012.

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Voice of Customer Presentation Design for Developing Nations Spring 2012

Transcript of Voice of Customer Presentation Design for Developing Nations Spring 2012.

Page 1: Voice of Customer Presentation Design for Developing Nations Spring 2012.

Voice of Customer Presentation

Design for Developing Nations

Spring 2012

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Table of Contents

• Stakeholders

• Passive Human Waste Pasteurizero Objective Treeo Customer Needso Functional Decomposition

• Arborloo Toileto Objective Treeo Customer Needso Functional Decomposition

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Stakeholders

Arborloo Toilet Design

- Sarah Brownell

- Rural Haitians (no access)

Human Waste Pasteurizer

- Alex Martinez (somewhat)

- Sarah Brownell

- Rural Haitians (no access)

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Objective Tree: Passive Human Waste Pasteurizer

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Customer Needs: Human Waste Pasteurizer

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Main Functions of Human Waste Pasteurizer

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Objective Tree: Arborloo

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Customer Needs: Arborloo

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Main Functions: Arborloo

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Questions & Concerns

Arborloo

• If the facility is too nice the Haitians will use it for storage, but if it's bad then they won't use it at all. How do we make a balance?

Pasteurizer

• Will the surface heat up to the point of burning someone, given that the environment has to be very hot (~50C)?