Developing Voice Applications in the Cloud
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Now that we can distribute computing across \"the cloud\", what does this mean for voice application developers? What kind of apps can you create in the cloud? How do you do it? What kind of clouds are out there? What do you need to worry about. A presentation by Dan York at the Communications Developer Conference / ITEXPO about developing voice applications \"in the cloud\" given on September 18, 2008
Transcript of Developing Voice Applications in the Cloud
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Developing Voice Applications In the Cloud
Dan YorkDirector of Emerging Communication TechnologyVoxeo [email protected]
September 18, 2008
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What is "Cloud Computing"?
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Cloud computing is the ability to run your applications on a
providers' computing platform out in the network cloud.
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Why the Cloud?
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Scalability
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SLA
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ROI
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Minimizes Risk
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Business Continuity
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Deployment Speed
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Ease of Experimentation
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Why NOT the Cloud?
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Security
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IT Control
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Platform is a fixed cost
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Having it Both Ways: Hybrid
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Overflow
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Disaster Recovery
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So how does this work?
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Web Browser Diagram
WebBrowser
WebSvr
HTTP
HTML
AppSvr?
PHPperl python
Java???
ruby
XMLXML
servlets
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Web Browser Diagram - Thin Client
WebBrowser(on svr)
WebSvr
HTTP
HTML
AppSvr?
PHPperl python
Java???
ruby
XMLXML
servlets
ThinClient Protocol
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Voice Browser Diagram
VoiceBrowser(on svr)
WebSvr
HTTP
XML
AppSvr?
PHPperl python
Java???
ruby
XMLXML
servlets
Phone Audio
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Voice Application Diagram
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
PHPperl python
Java???
ruby
XMLXML
servlets
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An Alternate View
PSTNGateway IP-PBX
AppSvr
PSTN Audio
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Voice Application Diagram
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
PHPperl python
Java???
ruby
XMLXML
servlets
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Location - Single network/server
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
PHPperl python
Java???
ruby
XMLXML
servlets
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Location - Distributed
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
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Location - Distributed
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
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Location - Distributed/Cloud
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
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Location - Distributed/Cloud
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
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Location - Distributed/Cloud
PSTNGateway IP-PBX
HTTP
AppSvr?Phone Audio
SIP
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Location - Hybrid
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?
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LAN
Internet / WAN
PSTN
Another View
ApplicationPlatform
IP-PBX
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LAN
Internet / WAN
PSTN
All the Way Into The Cloud
Hosted“IP-PBX”
Firewall
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What Kind of Cloud?
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Server-in-the-cloud (ex. EC2)
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
PHPperl python
Java???
ruby
XMLXML
servlets
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Server-in-the-cloud (ex. EC2)
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
PHPperl python
Java???
ruby
XMLXML
servlets
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Server-in-the-cloud (ex. EC2)
VoiceBrowser(on svr)
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
PHPperl python
Java???
ruby
XMLXML
servlets
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Application-in-the-cloud (Voxeo, GAE)
VoiceApp
WebSvr
HTTP
VoiceXMLor
CCXML
App/DBSvr?Phone Audio
PHPperl python
Java???
ruby
XMLXML
servlets
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Questions to Ask
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Can You Trust The Cloud To Be There?
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How Are You Connected?
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Scalability?
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SLA?
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Security?
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Geographic/Physical Redundancy?
http://flickr.com/photos/txd/100437832
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Proprietary = Lock-In
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Open
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Standards Matter
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VoiceXML
SIP
CCXML
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API Support?
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Firewall Traversal?
Internet LAN
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Open
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Thank you!
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blogs.voxeo.comwww.voxeo.com/freeevolution.voxeo.com
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