Vivint Solar EMPLOYEE ENGAGEMENT SURVEY

AUGUST 2016 RESULTS SUMMARY

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THIS PRESENTATION CONTAINS PRIVILEGED AND CONFIDENTIAL INFORMATION.

2

FOR INTERNAL USE ONLY.

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Survey Administration Summary Important summary data regarding how this survey was administered

Run Dates

Areas of Measurement

August 1 – 24, 2016 This survey was open for 24 days. For the sake of comparison, the previous employee engagement survey sent out in December 2015 was open for 3 days.

3,804 Invitations

2,833 Responses

74.4% Response Rate For the sake of comparison, the response rate for the December 2015 survey was 56.6%.

Response Rate Data Collection and Confidentiality

Confidential Survey via Email Survey responses were collected confidentially via email. Survey administrators removed all personal identifiers (e.g. name, phone, email) from reports before providing them to company leaders.1

1 Excluding employees who voluntarily provided personal identifying information in their open responses.

1. Employee Net Promoter Score (eNPS) A simple measure that puts a numerical value to overall employee perception of the company (1 multiple-choice question, 1 open response question)

2. Employee Engagement Measures Measures that add additional color to the drivers or constrainers of employee engagement (9 agreement questions, 1 open response question)

3. Employee Enablement Measures Measures that add additional color to the drivers or constrainers of employee enablement (9 agreement questions, 1 open response question)

Employee Groupings2

Corporate Corp Ops Field Ops Sales Marketing HR Finance Corporate R&D Legal Technology Capital Markets Asset Management

Design Operations Account Creation Processing

Installation Fleet Performance

To simplify reporting, employees were grouped into one of four groups:

2 These subgroups are the cost centers as currently defined in Workday.

August 2016 Employee Engagement Survey Results Summary

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Response Rates by Employee Group Impressive response rates across the company

Response Rates by Employee Group

August 2016 Employee Engagement Survey Results Summary

70% 67%

92%

78% 74%

Sales Field Ops Corp Ops Corporate Company-wide 951 Responses 1,035 Responses 598 Responses 242 Responses 2,833 Responses

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50% 25 / 75% 25 / 75%

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Employee Engagement Summary

Questions that provide additional detail about the drivers / constrainers of employee engagement

Passionate About Our Cause “I am passionate about what we are trying to accomplish.”

Commitment to Vivint Solar “I am committed to the company.”

Proud to Work for Vivint Solar “I am proud to work for Vivint Solar.”

Confidence in Direction of Company “The company is moving in the right direction.”

Excited to Come to Work “I am excited to come to work.”

Would Encourage Friends & Family to Work at Vivint Solar “I would encourage my friends and family to work for Vivint Solar.”

Feels Like Part of the Company “I feel like I am part of the company.”

Expects to Be Here in 5 Years “I can see myself at Vivint Solar in 5 years.”

Optimism for Career Opportunities “I feel optimistic about my career advancement opportunities at Vivint Solar.”

Employee Engagement Summary

70% 21% 9%

83% 12% 9%

78% 15% 7%

54% 22% 25%

65% 20% 15%

56% 24% 21%

65% 21% 14%

August 2016 Employee Engagement Survey Results Summary

Strongly Agree or Agree Neither Agree nor Disagree Disagree or Strongly Disagree

68% 20% 12%

86% 11% 3%

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50% 25 / 75% 25 / 75%

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Employee Enablement Summary

Questions that provide additional detail about the drivers / constrainers of employee enablement

Employee Enablement Summary

August 2016 Employee Engagement Survey Results Summary

Job Expectations are Clear “I know what is expected of me at work.”

Held Personally Accountable “I am held accountable for my work.”

Direct Supervisor is Qualified “My supervisor is qualified to do his / her job.”

Direct Supervisor Keeps Employee Informed “My direct supervisor keeps me informed.”

Able to Do Job Effectively “I am able to do my job effectively.”

Understands Quarterly Goals “I understand what we need to do this quarter in order to succeed as a company.”

Believes Fellow Employees are Committed to Quality “My fellow employees are committed to doing quality work.”

Has Necessary Resources “I have the resources I need to be successful.”

Regularly Informed of Company News “I regularly receive information that let’s me know what’s going on in the company.”

92% 5% 3%

92% 5% 3%

80% 12% 8%

68% 20% 12%

72% 15% 13%

69% 21% 10%

80% 12% 8%

86% 9% 5%

66% 18% 16%

Strongly Agree or Agree Neither Agree nor Disagree Disagree or Strongly Disagree

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Headlines Where we are winning, where we are on the fence, and where there is room for improvement

Positive Perceptions Neutral Perceptions Negative Perceptions

Where we are winning:

•  Our mission

•  Individual expectations and accountability

•  Direct supervisor

•  Work environment

Where we are on the fence:

•  Availability of resources

•  Confidence in the company

•  Referring friends and family to work for Vivint Solar

•  Direct communication from supervisor

Where there is room for improvement:

•  Career opportunities

•  Quality and shared accountability

•  Communication / change mgmt.

•  Processes and policies

August 2016 Employee Engagement Survey Results Summary

4,631 comments from employees added valuable context and insight.

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Engagement Survey Process and Timeline A wash, rinse, and repeat cycle throughout the year

August 2016 Employee Engagement Survey Results Summary

Engagement Process and Timeline

Engagement is never a one-and-done sort of process. It’s ongoing. The engagement survey is sent out semi-annually to help us measure our progress throughout the year.

Action plans are developed and implemented at the level where they will have the greatest impact – typically at the department or function level.

Administer Survey (August 2016)

Next survey scheduled for February 2017

Review / Share Results (September – October 2016)

Action Planning (October 2016)

Implementation & Progress Monitoring

(October 2016 – February 2017)

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