Vanity metrics jeanne rossomme

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Vanity Metrics: How to Avoid Being Fooled Jeanne Rossomme @RoadMapMarketin

description

Vanity Metrics: How to Avoid Being Fooled • What are vanity metrics? Why are they so appealing and how do they distort our perspective? • What are the best few actionable metrics you should be tracking? • The messy realities of collecting numbers and tips to avoid the deepest pitfalls.

Transcript of Vanity metrics jeanne rossomme

Page 1: Vanity metrics   jeanne rossomme

Vanity Metrics:How to Avoid Being Fooled

Jeanne Rossomme@RoadMapMarketin

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8 Vanity Metrics to Watch Out for

1. # of Hits2. # of Pageviews3. # of Visits4. # of Unique Visitors5. # of Followers/Friends/likes6. Time on site/number of pages7. Emails collected8. # of downloads

* From Lean Analytics by Alistair Croll & Benjamin Yoskovitz

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Checklist for exposing Vanity Metrics

No Context No idea of

Causality Not tied to

real customer segments

Not tied to growth goals

Cannot take action!

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5 Questions to define Your Best Actionable Metrics

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Actionable Metrics are a Custom Fit

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1) Who are our better customers?

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1) Who are our better customers?

Natural browsers

Diehard Fans Open to Influence

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2) Do we have a sustainable business model?

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Ecommerce

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SaaS / Mobile App

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Marketplace/Distributor

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3) Have we baked in the right data collection for key metrics into our systems?

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4) How do we work with the data?

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5) Who needs to see the data?

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www.RoadMapMarketing.com/LeanStartup

@RoadMapMarketin