Value of Our User Community

Roxanne Cox-DrakeElectric & Gas Industry Manager

OutlineOutline

•• Shared Experiences DeliverShared Experiences Deliver•• Methods of feedbackMethods of feedback•• EGUG Hot TopicsEGUG Hot Topics•• Hot Topic Annual CycleHot Topic Annual Cycle•• Learn more about EGUG Hot Topics Learn more about EGUG Hot Topics

during the conferenceduring the conference•• Next Steps on Usage MatrixNext Steps on Usage Matrix

Through Shared ExperiencesThrough Shared Experiences

We strive toWe strive to……•• Improve how GIS helps your organizations Improve how GIS helps your organizations

meet you business challengesmeet you business challenges•• Identify the direction GIS needs to go to Identify the direction GIS needs to go to

support your changing environment and support your changing environment and future directionfuture direction

•• Evolve ESRI products and services based on Evolve ESRI products and services based on the feedback receivedthe feedback received

Methods of FeedbackMethods of Feedback

In addition to Networking at conferencesIn addition to Networking at conferences•• Respond to surveysRespond to surveys•• Call Technical SupportCall Technical Support•• Contact Account ManagersContact Account Managers•• Participate in Beta Release ProgramsParticipate in Beta Release Programs•• Engage in Online ForumsEngage in Online Forums•• Contribute to EGUG Hot TopicsContribute to EGUG Hot Topics

What are EGUG Hot Topics?What are EGUG Hot Topics?

•• Issues important to the communityIssues important to the community•• Resulting in Resulting in

–– Industry Best PracticesIndustry Best Practices–– Clarification for product enhancementsClarification for product enhancements–– Suggestions for new/improved servicesSuggestions for new/improved services

Annual Cycle for EGUG Hot TopicsAnnual Cycle for EGUG Hot Topics

•• Topics selected during EGUG Business Topics selected during EGUG Business Meeting (Fall Conference)Meeting (Fall Conference)

•• Feedback collected throughout the year Feedback collected throughout the year at user gatherings, via email and at user gatherings, via email and conference callsconference calls

•• Topic Lead update at User Feedback Topic Lead update at User Feedback session at UC (Summer)session at UC (Summer)

•• EGUG Fall conference program through EGUG Fall conference program through user presentations, panel sessions, user presentations, panel sessions, technical workshops and ESRI product technical workshops and ESRI product updatesupdates

Learn more on EGUG Hot TopicsLearn more on EGUG Hot Topics•• Interoperability/CADInteroperability/CAD

–– Raymond Brunner, City of SaffordRaymond Brunner, City of Safford•• Mobile GISMobile GIS

–– Larry Wilke, Burbank Water and PowerLarry Wilke, Burbank Water and Power•• LicensingLicensing

–– GathenGathen Garcia, Public Service Company of NMGarcia, Public Service Company of NM•• Replication and LatencyReplication and Latency

–– Ian Fitzgerald, Truckee Donner PUD Ian Fitzgerald, Truckee Donner PUD •• SecuritySecurity

–– Chris Chris RixRix, Arizona Public Services , Arizona Public Services •• Partial Posting/Version ManagementPartial Posting/Version Management

–– Cindi Salas, CenterPoint Energy Cindi Salas, CenterPoint Energy •• GIS Usage MatrixGIS Usage Matrix

–– Roxanne CoxRoxanne Cox--Drake, ESRIDrake, ESRI•• Spatial Adjustment Projects and Tools Spatial Adjustment Projects and Tools –– NewNew•• Image Management Image Management -- NewNew

Solution Solution DescriptionDescription

Value, Link Value, Link to Corporate to Corporate GoalsGoals

Case StudiesCase Studies Reference Reference MaterialMaterial

PartnersPartners

Asset Record Asset Record KeepingKeeping

Spatially oriented Spatially oriented record system record system that supports that supports visualization, visualization, analysis, and analysis, and reporting on reporting on planned and built planned and built energy networks.energy networks.

Foundation Foundation for spatial for spatial work, work, operation operation efficiency, efficiency, speeds speeds decision decision makingmaking

Avista Utilities, Avista Utilities, CenterPoint CenterPoint Energy, El Energy, El Paso Pipeline Paso Pipeline Group, Georgia Group, Georgia Transmission, Transmission, Gibson EMC, Gibson EMC, Middle Georgia Middle Georgia ElectricElectric

BrochuresBrochuresGas Gas Utilities Utilities Muni/CooMuni/CooppGen & Gen & transtrans

See See partner partner catalogcatalog

Automated Meter Automated Meter ReadingReading

Support for case Support for case study study development, development, planning, design, planning, design, deployment, and deployment, and operations of operations of automated meter automated meter reading networks reading networks and associated and associated work processeswork processes

Operational Operational efficiencyefficiency

Kootenai Kootenai ElecricElecric CoopCoop

Energy Energy Currents Currents (Fall 2005)(Fall 2005)

Business Business Continuity Continuity PlanningPlanning

Scenario planning Scenario planning and resource and resource management management needed to plan for needed to plan for natural or digital natural or digital or other disastersor other disasters..

Ensuring Ensuring recovery of recovery of business business operations operations following an following an eventevent

Energy Energy Currents Currents (Fall 2005)(Fall 2005)

Usage MatrixUsage Matrix

Industry ApplicationsIndustry Applications•• Asset Record KeepingAsset Record Keeping•• Automated Meter ReadingAutomated Meter Reading•• Business Continuity Business Continuity

PlanningPlanning•• Communication NetworksCommunication Networks•• Customer Information Customer Information

SystemsSystems•• DataData•• Data Conversion and Data Conversion and

QA/QCQA/QC•• Data CollectionData Collection•• Design/StakingDesign/Staking•• Document ManagementDocument Management•• Economic DevelopmentEconomic Development•• Emergency PreparednessEmergency Preparedness•• ERPERP•• Energy TradingEnergy Trading•• Energy ManagementEnergy Management•• EnvironmentalEnvironmental•• Field SolutionsField Solutions•• FinanceFinance•• Hardware/MiddlewareHardware/Middleware•• Inside Plant/SubstationsInside Plant/Substations

•• Joint UseJoint Use•• Land/ROW ManagementLand/ROW Management•• Leak Detection/SurveyLeak Detection/Survey•• Map Maintenance Services Map Maintenance Services

Marketing Marketing •• Network AnalysisNetwork Analysis•• One Call/LocatesOne Call/Locates•• Operations Operations –– Maintenance & Maintenance &

InspectionsInspections•• OutageOutage•• Plant Licensing/Plant Licensing/RelicensingRelicensing

Pipeline IntegrityPipeline Integrity•• Remote SensingRemote Sensing•• Routing/LogisticsRouting/Logistics•• Site SelectionSite Selection•• System IntegrationSystem Integration•• Vegetation ManagementVegetation Management•• Vehicle TrackingVehicle Tracking•• Workforce ManagementWorkforce Management•• Work ManagementWork Management•• TaxesTaxes

New Partner CatalogNew Partner Catalog

New Partner CatalogNew Partner Catalog

New Partner CatalogNew Partner Catalog

New Partner WebsiteNew Partner Website

New Partner WebsiteNew Partner Website

Electric & Gas IndustryElectric & Gas IndustryEl

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Next StepsNext Steps

Next StepsNext Steps

•• Capture solutions used in each Capture solutions used in each segmentsegment

•• Identify gaps and opportunities for GIS Identify gaps and opportunities for GIS use in the futureuse in the future–– Share your vision for the utility of the futureShare your vision for the utility of the future–– Share you vision for the utility GISShare you vision for the utility GIS–– Commit to leading community discussions Commit to leading community discussions

for a particular areafor a particular area

•• Connect with ESRI staff and share your Connect with ESRI staff and share your perspectiveperspective

ArcGIS PlatformArcGIS Platform

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Partner Products and ServicesPartner Products and Services