User Experience as Competitive Advantage
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User Experience as Competitive Advantage
Kalle Tiihonen / @ktiihonen
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What Is Service Design?
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(*) http://en.wikipedia.org/wiki/Service_design
”Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers.” (*)
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Think Holistically
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Campaign Optimization
Website Remarketing
Create Newsfeed Ads
Realtime Analytics
Smartly Platform is a SaaS tool for managing your whole Facebook Marketing
01 PRODUCT
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Smartly is built for optimization from the ground up. We help you to optimize customer’s ad spend for results.
02 CAMPAIGN OPTIMIZATION
Multivariate testing
With our campaign builder, you can easily create thousands of variations experimenting with every aspect of ad creative, targeting and bidding strategy
Programmatic optimization
Automated optimization is always-on when needed and tweaking your campaigns 24/7 based on the goals and rules you set up.
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We believe that social advertising is all about promoting engaging and good quality content.
03 CREATE NEWSFEED ADS
Create all ad types from the same UI, including retargeting
Whether you want to promote photos, links or offers we support your workflow. Our tool also supports optimal image sizes and unpublished posts.
Live preview and self-audit for Facebook ad rules
See how your ad looks in newsfeed, mobile and right hand column. You can also easily check your ad against Facebook’s rules to prevent ad rejects.
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07 SERVICE
Live support chat
In case a customer needs our help, our account managers and engineers are there to help. We usually get things fixed in minutes rather than days or weeks.
We listen to your feedback
We develop Smartly.io in an agile and rapid fashion. That’s also why we want to get customers’ feedback and ideas on what should we build and improve next.
We are passionate about the service we provide for our customers
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Recipe for Success
Intuitive & Fast User Interface
Superior Customer Support
Agile Processes & Analytics
Holistic Interactions