USC Marshall School of Business Outlook 2010 Academic...
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© Marshall School of Business Outlook 2010 Cheatsheet.docx 6/2/10 Page 1 of 21
USC Marshall School of Business Academic Information Services
Outlook 2010 Cheat Sheet
Aside from a few new features such as Quick Steps and Conversation View, the biggest change in Outlook 2010 from previous versions is that Outlook 2010 now uses the tabbed navigation system. This guide is designed for users of previous versions of Outlook who wish to locate where familiar commands have been moved to.
Table of Contents
NAVIGATING OFFICE 2010 ................................................................. 2
EMAIL – COMPOSING EMAIL ............................................................. 5
EMAIL - MAIL MANAGEMENT ............................................................ 8
EMAIL – EMAIL VIEWS ..................................................................... 12
CALENDARS – COMPOSING APPOINTMENTS ................................... 14
CALENDARS – COMPOSING MEETINGS ............................................ 15
CALENDARS – CHANGING VIEWS ..................................................... 16
SHARING – CALENDARS & EMAIL .................................................... 17
CONTACTS ....................................................................................... 18
TASK LISTS / TO DO LIST .................................................................. 19
OPTIONS .......................................................................................... 20
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NAVIGATING OFFICE 2010
Special Tabs Selecting objects such as an appointment or meetings will cause new tabs to appear. These tabs contain buttons which pertain to the type of object you have selected.
Tabbed Ribbons The old menu system and toolbar buttons have been combined into stationary tabs with buttons on them.
Click a tab to view a different set of buttons.
Double click a tab to hide all buttons. Double click a tab again to view the buttons.
Click the “File” tab in the upper left to display this menu
Quickly Browse Through Tabs
If you hover your mouse within the ribbon area and spin your mouse wheel, you can quickly scroll through the tabs.
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Split Buttons Note that some buttons have two halves. The top part issues its most common use while the bottom part brings up a list of commands.
Right Click for Quick Commands If you right click an area or object in Excel, you will get a pop-up menu and usually a small formatting tool bar. The pop-up menu commands will change to reflect the area or type of object you right clicked.
Keyboard Shortcuts Most shortcut keys still work (for example, Control + S saves). However if you used to navigate the menu by pressing the ALT key, the letters or numbers you have to press now will be a different sequence.
Some sections on the ribbon have a “More” arrow which will bring up window with more options. Most of these you have probably seen before.
Accessing More Options
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The Quick Access Toolbar Aside from Quicklinks, this is the only customizable toolbar in Outlook. You can add and remove buttons from it and if desired, move its location to below the ribbon rather than above.
Adding Buttons to the Quick Access Toolbar There are several methods of adding buttons to the Quick Access Toolbar:
Right click any button on any tab and select “Add to Quick Access Toolbar”.
Click the drop down arrow on its right and then click the command you wish to appear on the toolbar. Click it again to remove the command.
To view all available buttons and organize the Quick Access Toolbar: a. Right click any button. b. Click “Customize Quick
Access Toolbar”. c. Select an icon from the
list then click the “Add” button.
d. Organize the toolbar by using the up/down arrows.
Remove Buttons to the Quick Access Toolbar 1. Right click the button to be removed. 2. Select “Remove from Quick Access Toolbar”.
Move the Quick Access Toolbar Below the Ribbon This will give you room for more buttons without cutting off your file on the title bar. 1. Right click any button on the Quick Access Toolbar. 2. Select “Show Quick Access Toolbar Below the Ribbon”.
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EMAIL – COMPOSING EMAIL
COMPOSE EMAIL TOPICS Location
Email Functions are available in the lower left corner using either of these icons: or
Address Book
Open a New Email or click Forward or Reply on an existing email
Attach File
Open a New Email or click Forward or Reply on an existing email
(Also under the “Insert” tab )
BCC - Show BCC Field
Open a New Email or click Forward or Reply on an existing email
Check Names
Open a New Email or click Forward or Reply on an existing email
Copy (Control + C) Open a New Email or click Forward or Reply on an existing email
Cut (Control + X) Open a New Email or click Forward or Reply on an existing email
Delay Delivery
Open a New Email or click Forward or Reply on an existing email
Direct Replies To
Find / Replace
From within a new Email:
Font Changes – Bold, Italic, Underline, Face, etc.
Open a New Email or click Forward or Reply on an existing email
(Also under the tab.)
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COMPOSE EMAIL TOPICS Location
Forward Email (Control + F)
Select or open the Email
From -Show From Field
Open a New Email or click Forward or Reply on an existing email
HTML / Rich Text / Plain Text (from within an Email)
From within a new Email:
HTML / Rich Text / Plain Text (by starting a new email)
Importance - High/Low
Open a New Email or click Forward or Reply on an existing email
New Email (Control + N)
Page Color (HTML & Rich Text email Only)
From within a new Email:
Paste (Control + V)
Open a New Email or click Forward or Reply on an existing email
Permissions
Print Email – Presents Options (Control + P) With the Email Open or Closed Print Email – Quick Print (This sends closed email directly to the printer without pausing for options.)
Right Click the Closed Email
Read Receipt
Open a New Email or click Forward or Reply on an existing email
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COMPOSE EMAIL TOPICS Location
Reply (Control + R)
Select or open the Email
Signature - Insert
Open a New Email or click Forward or Reply on an existing email
(Also under the “Insert” tab )
Spell Check (F7)
Open a New Email or click Forward or Reply on an existing email
INSERT: Business Cards Charts Clipart Files Horizontal Line Hyperlink Shapes Signatures SmartArt Tables Word Art
These are all under the “Insert” tab from within a new message.
Themes / Effects (HTML & Rich Text email Only)
From within a new Email:
Thesaurus (Shift + F7)
Click a word
Voting Buttons
Open a New Email or click Forward or Reply on an existing email
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EMAIL - MAIL MANAGEMENT
MAIL MANAGEMENT TOPICS LOCATION
Auto Archive Settings
Select Folder to be Affected Or
Right Click Folder
Auto Reply / Out of Office (Automatic Replies)
Categorize Select the email(s) Or
Right Click
Copy / Move Folder Click Folder to be Copied or Moved Or
Right Click Folder and Select
Copy to Another Folder
Expand Folder to see Sub Folders Hold Control and drag to the folder Or
Select Email to be Copied Or
Right Click email(s) to be copies Delete All Emails in a Folder. (This will move ALL emails in the selected folder to your Deleted Items folder.)
Click the folder whose contents is to be deleted
Delete Folder (Some such as “Inbox” cannot be Deleted.)
Click Folder to be Deleted Or
Right click Folder
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MAIL MANAGEMENT TOPICS LOCATION
Delete Selected Emails Permanently (You cannot undelete permanently deleted items)
Select the Emails to be deleted (Hold Control or Shift for multiple Selection)
Hold down SHIFT and press
Delete Selected Emails to Deleted Items Folder (Retained for 180 days unless you empty deleted items.)
Select the Emails to be deleted (Hold Control or Shift for multiple Selection)
Empty Deleted Items (Note that items over 180 days old are automatically deleted by the system.)
Right Click the “Deleted Items” Folder Or
Click “Deleted Items” Folder
Find Related Messages Right click an email
Flag for Follow-up Select the email(s) Or
Right Click
Folder Permissions Right Click Folder Or
Select Folder to be Affected
Folder Properties
Select Folder to be Affected Or
Right Click Folder
Junk
Select the email(s) Or
Right Click
Mark Email as Read (Control + U) Select the email(s)
Or
Right click
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MAIL MANAGEMENT TOPICS LOCATION
Mark Email as Unread (Control + Q) Select the email(s)
Or
Right Click
Move to Another Folder
Expand Folder to see Sub Folders Drag to the folder Or
Select Email to be Copied Or
Right Click email(s) to be copies New Folder (Control + Shift + E)
Click an Email Folder
Rename Folder (Some such as “Inbox” cannot be renamed.)
Click Folder to be Renamed Or
Right Click Folder
Restore Deleted Items (If you emptied your “Deleted Items“ folder, this can restore items up until 30 days after deletion.) Click “Deleted Items” Folder
Rules -New/Manage
Or
Search (Advanced)
Click the folder to be searched Click any tab but File Click in the Search Box to make the “Search” tab appear.
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MAIL MANAGEMENT TOPICS LOCATION
Search (Simple)
Click the folder to be searched Click any tab but File Click in the Search Box
Send / Receive
Signature Creation/Editing
Mail Box Cleanup Tools
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EMAIL – EMAIL VIEWS
EMAIL VIEWS LOCATION
_Groups - On/Off
_Normal View (Compact)
Auto Preview
By Sender (Group by Sender)
Filter Folder
Note Lower Left
Filter Folder Off
Last Seven Days
Preview (Shows partial text of unread messages)
Reading Pane – On/Off/Right/Bottom
Reading Pane Options (Turning Off “Mark Item as read when selection Changes”)
Set to Bottom or Right “Options”
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EMAIL VIEWS LOCATION
Show as Conversations
Sort
Click Column Heading to Sort. Click twice to toggle between Ascending / Descending.
Unread Messages In Folder
Add Column
Reading View (Hides Folder & Task List)
Located in Lower Right Corner:
Normal View (Displays Folder & Task List)
Located in Lower Right Corner:
Overall Outlook Views
Located in Lower Left Corner
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CALENDARS – COMPOSING APPOINTMENTS
COMPOSING APPOINTMENTS
LOCATION
The Options below are only available from within the New Appointment Window:
Format Text (Bold, Italic, Underline, etc.)
Insert Attach File, Signature, Business Card, etc.
Invite Attendees (Turns Appointment Into a Meeting)
Scheduling (Shows people’s Busy Times)
Spell Check / Thesaurus
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CALENDARS – COMPOSING MEETINGS
COMPOSING MEETINGS LOCATION
The options in this section are only available if you first start a new meeting:
Invite Attendees
Send
View Attendee’s Schedules
Cancel Meeting Invitation
Meeting Color (Categories)
Meeting Importance
Private Meeting
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CALENDARS – CHANGING VIEWS
CALENDAR VIEWS LOCATION
Next 7 Days Day Work Week Week (7 Days) Month Schedule View (Horizontally)
Go to Today
Go to Specific Date (Control + G)
Navigation Pane (On / Off / Minimized)
To Do List (On / Off / Minimized)
Change Time Scale
Right click the time scale
Calendar Color
Appointment / Meeting Color (Categorize)
Right click the closed calendar item
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SHARING – CALENDARS & EMAIL
SHARING LOCATION
Share Your Calendar
Change to Calendar View
Open a Shared Calendar (You must have permission first)
Change to Calendar View OR
>
View Your Calendar Permissions
Change to Calendar View
Delegate Access (This allows you to delegate access to your calendars, email, etc.)
Share a Folder Right click the Folder
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CONTACTS
TOPIC LOCATION
Accessed by clicking or located in the lower left corner.
Change View
Or
Delete Contact
Distribution List
Email Contact (From within New Email)
Email Contact (From within Contacts Folder)
Click the Contact
New Contact
New Contact List
Open Shared Contact Folder
Or
Share Contact Folder
Click Folder to be Shared
View Contacts Folder or
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TASK LISTS / TO DO LIST
TOPIC LOCATION
1. Click the or button located in the lower left corner of the navigation pane.
You will see “To-do List” and “Tasks”. The “To-Do List” contains any email which you have flagged. The “Tasks” list contains any tasks you have created or been assigned.
Assign Task
Change Views
Delete Task
(Or Right Click)
Flag Task
(Or Right Click)
Importance
Mark Complete
(Or Right Click)
New Task
Remove From List
(Or Right Click)
View Task List or
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OPTIONS
OPTIONS
Location: Most options for changing how email, calendars, etc. behave are under:
Click a category in the left column to display its options in the right column. Some common options are listed below.
AutoArchive Settings
Calendar Reminder Time
Calendar Working Hours
Email Format (HTML, Text, Rich Text)
Spellcheck / AutoCorrect
Message Arrival
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Account Configuration