Our expectations are often wrong.

Usability testing – [...] In a typical performance test, users perform a variety of

tasks with a prototype (or an operational system) while observers note what each

user does and says and performance data are recorded.

usability.gov

You should know

● Your business● Your target audience

○ Goals○ Tasks○ Context of use

● What you want to find out

What you need?

● What to test● Test plan (script, measures and rules)● Participants● Facilitator● Observer● Chocolate

Welcome and prepare participants for their test session, explain the purpose and explain the roles during the session.

usability.gov → Templates & Documents

Remember!!11

● Ask open questions (What? When? Why?)● User should thinking aloud● Test real scenarios

Usability lab – a space designated for conducting usability tests by observing user

interactions with a system and recording their activities. Additional observers may be present or may observe via two- way mirrors

or video streaming in another room.usability.gov

“You can see a lot just by watching”Yogi Berra

Photos by Gleb Revkov

Nuga Info Paper Prototyping

Speed Typing Prototype Testing

Photos by Alexander Arbuzov and Denis Kaibagarov

https://itunes.apple.com/lv/app/speed-typing/id903146921?mt=8

● Target audience:○ Age: 20–55○ Gender: M+Ж○ Location: Riga

● Goals○ ...

● Tasks:○ ...

E-pizza Usability Testing

www.cilipica.lv Usability Testing

www.cilipica.lv Usability Testing