UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam...

48
UPS Rate and Service Guide Effective January 1 st , 2007 Daily Rates Vietnam Daily Rates 2007

Transcript of UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam...

Page 1: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

UPS Rate and Service GuideEffective January 1st, 2007

Daily RatesVietnam

UPS Vietnam

Hanoi:77 Lang Ha, Ba Dinh District,Hanoi, SR VietnamHCMC:74 Nguyen Van Troi, Ward 8, Phu Nhuan DistrictHCMC, SR Vietnam

Customer ServiceHanoi - Tel: 04-514 2888HCMC - Tel: 08-997 2999Visit us at UPS.com®

UPS R

ate and Service Guide

Daily R

ates 2007

Page 2: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer
Page 3: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

Dear Most Valued Customer:

Over the course of the past century, a dynamic partnership has arisen between UPS and our customers.

By understanding the challenges and needs facing your business — whether it was simply the desire to get a package across town or the imperative to manage a responsive, secure and resilient supply chain across the world — we’ve been able to transform our business to serve you better.

Like so many of our customers, we not only grew up with 20th-century commerce, but together we helped shape and define it. This extraordinary relationship is why businesses like yours entrust us with nearly 7 percent of the United States gross domestic product and 2 percent of the world G.D.P. every single day.

Now, as we celebrate our 100th year, we look forward to working with you to write the rules of 21st-century commerce.

As you search for new and innovative ways to expand to new markets, improve your customer service, differentiate your products, drive efficiencies and enhance your operational focus, rest assured that UPS will be hard at work developing business solutions that will help your company succeed today, tomorrow and for the next 100 years.

This celebration is not about 100 years of UPS. It’s about 100 years of serving customers like you.

Thank you again for your invaluable business.

Mike Eskew Chairman and Chief Executive Officer

Page 4: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

Contents

Process Your Shipment

Determine the Service 3

Determine the Weight and Size 4 - 5

Determine the Zone 6

Worldwide Zone Chart 7 - 12

Determine the Rate 13 - 25

Additional Services 26 - 30

e-Business Solutions

UPS.com® 31

Automated Processing 32 - 35

Track Your Shipment 36 - 37

Essential Information

UPS – Packaging 38 - 39

Access to UPS 40

More UPS Business Solutions 41

UPS Routing Form

T A B L E   O F   C O N T E N T S

Page 5: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

Determine the Service

UPS Worldwide ExpressSM

(International export) For all your urgent shipments, UPS Worldwide Express guarantees delivery by 10:30 am or 12:00 noon to most parts of the U.S.; major cities in Canada, Europe and Asia; and selected areas in the Americas.*

UPS Worldwide Express Saver(International export) For an economical alternative to UPS Worldwide Express, UPS Worldwide Express Saver provides money-back guaranteed* delivery by end-of-day, to over 200 countries and territories worldwide.

UPS Worldwide ExpeditedSM

(International export) For your important shipments that do not require urgent express delivery, UPS Worldwide Expedited delivers in as little as three business days within Asia and from Asia to major business centers in Europe and North and South America.

* Conditions and restrictions apply. For details, please contact our Customer Service Representatives.

** Shipping charge will be billed to shipper. Duty and tax will be billed to receiver.

DETER

MIN

E THE S

ERV

ICE

P R O C E S S   Y O U R   S H I P M E N T

UPS 10 KG Box® & UPS 25 KG Box®**As part of the UPS Express family of products, UPS offers two flat rate options for your UPS Worldwide Express and UPS Worldwide Express Saver shipments – the UPS 10 KG Box and UPS 25 KG Box. Send your urgent shipments at a flat rate to all parts of the world, with door-to-door delivery and money-back guarantee!*

Page 6: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

* Calculations for dimensional weights are based on current IATA Standards. These standards are subject to change without prior notice.

** Subject to change without prior notice.

Billable Weight:Actual or Dimensional?Determining which weight to use in calculating your rate requires that you determine which rule applies. Different rules apply depending on the service selected.

Dimensional weight considers density, which is the amount of spacea package occupies in relation to its actual weight, to determine billable weight. Calculations of dimensional weight are based on the International Air Transport Association (IATA) volumetric standards.**

Note: Packages that exceed UPS weight and size limits are not accepted for transportation. Contact our Customer Service Representative for details.

Irregularly Shaped PackagesMeasure boxes or containers that are not rectangular to determine dimensional weight and whether the package is within maximum limits.

Treat the irregularly shaped package as if it is in a regular rectangular box. Measure the length, width and height of the package from its extreme points.

Length

Heig

ht

Width

Step 1Calculate Cubic Size:Multiply the length by the width and by the height (each rounded up to the nearest whole centimetre) of each package.

Step 2Determine the Dimensional Weight:Divide the cubic size of the package by 6,000* to determine the dimensional weight in kilograms. Increase fractions of a weight to the next full kilogram.

Multiple-piece shipment dimensional weight is the sum of all dimensional weight of all packages within the shipment.

Step 3Select the Proper Zone:Locate the appropriate zone for the shipment in the zone chart onpages 7 to 12.

Step 4Determine the Charge for the ShipmentUPS Worldwide ExpressSM

To send UPS Worldwide Express document shipments, refer to the rate chart on page 13.

For UPS Worldwide Express non-document shipments, refer to the rate chart on pages 14 to 16.

• If the total weight of the shipment is 70 kg or less, locate the charges on the rate chart on pages 14 to 16.

• If the shipment weight is more than 70 kg, multiply the total weight (rounded up to the next whole kg) by the appropriate ‘Price per kg’ shown on the rate chart on page 16. The amount billed will be the result of this calculation or the minimum rate shown, whichever is greater.

To send shipments via UPS 10 KG Box® and UPS 25 KG Box®, refer to the rate chart on page 17.

L W

H

L = Length in centimetresW = Width in centimetresH = Height in centimetres

Dimensional Weight in Kilograms =

L x W x H6,000*

Determine the Weight and Size

Page 7: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

DETER

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T AN

D S

IZE

P R O C E S S   Y O U R   S H I P M E N T

* Multiple-piece shipment refers to a shipment consisting of packages and/or documents sent via a single waybill number.

+ The maximum weight of a package may vary by destination or origin. Contact our Customer Service Representatives for details.

UPS Worldwide Express SaverTo send UPS Worldwide Express Saver document shipments, refer to the rate chart on page 18.

For UPS Worldwide Express Saver non-document shipments, refer to the rate chart on pages 19 to 21.

• If the total weight of the shipment is 70 kg or less, locate the charges on the rate chart on pages 19 to 21.

• If the shipment weight is more than 70 kg, multiply the total weight (rounded up to the next whole kg) by the appropriate ‘Price per kg’ shown on the rate chart on page 21. The amount billed will be the result of this calculation or the minimum rate shown, whichever

is greater.

To send shipments via UPS 10 KG Box® and UPS 25 KG Box®, refer to the rate chart on page 22.

UPS Worldwide ExpeditedSM

To send UPS Worldwide Expedited shipments, refer to the rate chart on pages 23 to 25.

• If the total weight of the shipment is 100 kg or less, locate the charges on the rate chart on pages 23 to 25.

• If the shipment weight is more than 100 kg, multiply the total weight (rounded up to the next whole kg) by the appropriate ‘Price per kg’ shown on the rate chart on page 25. The amount billed will be the result of this calculation or the minimum rate shown, whichever is greater.

Shipment PricingRates for multiple-piece shipments*, which include UPS Express Paks and packages shipped to a single receiver on the same day, are based on the total shipment weight of an individual shipment. This means substantial savings over single-piece rates. Rates are based on the total actual weight or the total dimensional weight of all packages in a shipment, whichever is greater.

Each UPS Envelope, UPS 10 KG Box and UPS 25 KG Box is considered a separate shipment and cannot be included in a multiple-piece shipment to a single receiver.

Step 5Determine the Declared Value of the Shipment:Coverage against loss or damage is automatically provided free ofcharge (regardless of the number of packages in the shipment) up to a total value of US$100 per shipment.

Additional Information:Weight and Size Limits• Maximum weight per package is

70 kg+.

• Maximum length per package is 270 cm.

• Maximum size per package is 330 cm in length and girth combined.

• There is no limit to the total shipment weight or number of packages in a shipment.

Maximum Value• The maximum value for

an international air service package is US$50,000 and the maximum carrier liability is US$50,000. Jewellery (other than costume jewellery) is limited to a maximum value of US$500 per package.

Freight Collect Shipment• Some destination countries do

not offer Freight Collect service. Contact our Customer Service Representatives for details.

• Shipping charges will be reversed to the shipper if the consignee refuses to make payment.

Determine the Weight and Size

Page 8: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

Where is your package going or coming from? We have divided the world into numbered zones. Use the Worldwide Zone Chart on pages 7 to 12 to determine the destination zone for the international service option you have chosen.

Determine the Zone

International Export Shipments

Example: For a UPS Worldwide Express shipment to Sweden, the zone is 6.

UPS Worldwide Express Saver and UPS Worldwide Expedited services are also available for delivery to Sweden, and the zone for both services is also 6.

SwazilandSweden*

Switzerland*

- 6

6

1. Locate the destination country on the Worldwide Zone Chart.

2. Locate the zone for UPS Worldwide ExpressSM, UPS Worldwide Express Saver, or UPS Worldwide ExpeditedSM. A service is not available when a zone number is not shown.

ExpeditedExpressSaver

Express

DESTINATION EXPORT ZONES

Note: UPS Internet Shipping, UPS® WorldShip™, UPS CampusShip™ or a UPS online compatible vendor shipping system will automatically determine the zone for you.

* Extended Area Surcharge may be applicable to specific points within this country. For a copy of the Extended Area Surcharge points, please contact our Customer Service Representatives at 04-514 2888 (Hanoi), 08-997 2999 (HCMC) or download a copy from the Vietnam site at UPS.com® (available from July 2007).

- 6

6

9 6

6

Page 9: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

Worldwide Zone Chart

International Shipments

Destination Export Zones

Express ExpressSaver

Expedited

Aland Island (Finland) * - 6 6

Albania - 9 -

Algeria - 9 -

American Samoa - 7 -

Andorra - 7 7

Angola - 8 -

Anguilla - 8 -

Antigua and Barbuda - 8 -

Argentina * - 8 8

Armenia * - 7 -

Aruba - 8 -

Australia * 3 3 -

Austria 6 6 6

Azerbaijan - 7 -

Azores (Portugal) * - 7 -

Bahamas * - 8 -

Bahrain - 7 -

Bangladesh * - 4 -

Barbados - 8 -

Belarus/Byelorussia * - 7 -

Belgium 6 6 6

Belize - 8 -

Benin - 9 -

Bermuda - 8 -

Bhutan - 4 -

Bolivia - 8 -

Bonaire (Netherlands Antilles) - 8 -

Bosnia and Herzegovina - 7 -

Botswana - 9 -

Brazil * 8 8 8

British Virgin Islands - 8 -

Brunei * - 2 -

Buesingen (Germany) - 6 6

Bulgaria * 7 7 7

Burkina Faso - 9 -

Burundi - 9 -

Cambodia * - 3 -

Cameroon - 9 -

Campione/ Lake Lugano (Italy) * - 6 6

Canada * 5 5 5

Canary Islands (Spain) * - 6 -

Cape Verde - 9 -

P R O C E S S   Y O U R   S H I P M E N T

WO

RLD

WID

E ZON

E CH

AR

T

International Shipments:Visit UPS.com® or contact our Customer Service Representatives at 04-514 2888 (Hanoi), 08-997 2999 (HCMC) for information regarding international shipments, including:

- Service options- Time in transit- Guarantee details- Billing options- Service notes- Commodity classifications- Prohibited articles- Destinations served

* Extended Area Surcharge may be applicable to specific points within this country. For a copy of the Extended Area Surcharge points, please contact our Customer Service Representatives at 04-514 2888 (Hanoi), 08-997 2999 (HCMC) or download a copy from the Vietnam site at UPS.com (available from July 2007).

Page 10: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

Worldwide Zone Chart

International Shipments (Cont’d)

Destination Export Zones

Express ExpressSaver

Expedited

Cayman Islands - 8 -

Central African Republic - 9 -

Ceuta (Spain) - 6 -

Chad - 9 -

Channel Islands - 7 7

Chile * - 8 8

China, People’s Republic of * 3 3 3

Colombia * - 8 8

Congo (Zaire) - 9 -

Cook Islands - 7 -

Costa Rica - 8 8

Cote d’lvoire (Ivory Coast) - 9 -

Croatia * - 7 -

Curacao (Netherlands Antilles) - 8 -

Cyprus - 7 -

Czech Republic * 7 7 7

Denmark * 6 6 6

Djibouti - 9 -

Dominica - 8 -

Dominican Republic * - 8 8

East Timor (Timor Leste) - 7 -

Ecuador * - 8 8

Egypt - 7 -

El Salvador * - 8 8

England (United Kingdom) * 6 6 6

Equatorial Guinea - 9 -

Eritrea - 9 -

Estonia 7 7 7

Ethiopia - 9 -

Faroe Islands - 6 -

Fiji - 7 -

Finland * 6 6 6

France * 6 6 6

French Guiana - 8 -

French Polynesia - 7 -

Gabon - 9 -

Gambia - 9 -

Georgia * - 9 -

Germany * 6 6 6

Ghana - 9 -

Gibraltar - 7 -

Page 11: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

�P R O C E S S   Y O U R   S H I P M E N T

WO

RLD

WID

E ZON

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Worldwide Zone Chart

International Shipments (Cont’d)

Destination Export Zones

Express ExpressSaver

Expedited

Greece * 7 7 7

Greenland - 6 -

Grenada - 8 -

Guadeloupe - 8 -

Guam - 7 -

Guatemala * - 8 8

Guernsey (Channel Islands) - 7 7

Guinea - 9 -

Guinea-Bissau - 9 -

Guyana * - 8 -

Haiti * - 8 -

Heligoland (Germany) - 6 6

Honduras * - 8 8

Hong Kong 1 1 1

Hungary * 7 7 7

Iceland - 7 -

India * 4 4 4

Indonesia * 2 2 -

Iraq - 7 -

Ireland, Republic of 6 6 6

Israel - 9 -

Italy * 6 6 6

Jamaica * - 8 -

Japan * 3 3 3

Jersey (Channel Islands) - 7 7

Jordan - 9 -

Kazakhstan * - 7 -

Kenya - 9 -

Kirghizia (Formerly Kyrgyzstan) - 7 -

Kiribati - 7 -

Korea, South - 3 3

Kosrae (Micronesia, Federated States of) - 7 -

Kuwait - 7 -

Laos - 3 -

Latvia 7 7 7

Lebanon - 9 -

Lesotho - 9 -

Liberia - 9 -

Libyan Arab Jamahiriya - 9 -

Liechtenstein (Switzerland) 6 6 6

Lithuania 7 7 7

Livigno (Italy) * - 6 6

Luxembourg 6 6 6

International Shipments:Visit UPS.com® or contact our Customer Service Representatives at 04-514 2888 (Hanoi), 08-997 2999 (HCMC) for information regarding international shipments, including:

- Service options- Time in transit- Guarantee details- Billing options- Service notes- Commodity classifications- Prohibited articles- Destinations served

* Extended Area Surcharge may be applicable to specific points within this country. For a copy of the Extended Area Surcharge points, please contact our Customer Service Representatives at 04-514 2888 (Hanoi), 08-997 2999 (HCMC) or download a copy from the Vietnam site at UPS.com (available from July 2007).

Page 12: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

10

Worldwide Zone Chart

International Shipments (Cont’d)

Destination Export Zones

Express ExpressSaver

Expedited

Macau - 2 -

Macedonia - 9 -

Madagascar - 9 -

Madeira (Portugal) * - 7 -

Malawi - 9 -

Malaysia * 2 2 2

Maldives - 4 -

Mali - 9 -

Malta - 7 -

Marshall Islands - 7 -

Martinique - 8 -

Mauritania - 9 -

Mauritius - 9 -

Melilla (Spain) - 6 -

Mexico * 5 5 5

Micronesia, Federated States of - 7 -

Moldova * - 9 -

Monaco (France) 6 6 6

Mongolia - 4 -

Montserrat - 8 -

Morocco - 9 -

Mount Athos (Greece) - 7 7

Mozambique - 9 -

Namibia - 9 -

Nepal * - 4 -

Netherlands (Holland) * 6 6 6

Netherlands Antilles - 8 -

New Caledonia - 7 -

New Zealand * - 3 -

Nicaragua - 8 8

Niger - 9 -

Nigeria - 9 -

Norfolk Island (Australia) - 3 -

Northern Ireland (United Kingdom) * 6 6 6

Northern Mariana Islands * - 7 -

Norway * 6 6 6

Oman - 7 -

Pakistan * - 4 -

Palau - 7 -

Panama * - 8 8

Papua New Guinea - 7 -

Paraguay - 8 -

Peru * - 8 8

Page 13: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

11P R O C E S S   Y O U R   S H I P M E N T

WO

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International Shipments (Cont’d)

Worldwide Zone Chart

Destination Export Zones

ExpressPlus

ExpressSaver

Expedited

Philippines * 2 2 2

Poland * 7 7 7

Ponape (Micronesia, Federated States of) - 7 -

Portugal * 7 7 7

Puerto Rico * 5 5 5

Qatar - 7 -

Reunion Island - 9 -

Romania * 7 7 7

Rota (Northern Mariana Islands) * - 7 -

Russia * - 7 -

Rwanda - 9 -

Saba (Netherlands Antilles) - 8 -

Saipan (Northern Mariana Islands) - 7 -

San Marino * - 6 6

Saudi Arabia - 7 -

Scotland (United Kingdom) * 6 6 6

Senegal - 9 -

Serbia and Montenegro (formerly Yugoslavia) - 9 -

Seychelles - 9 -

Sierra Leone - 9 -

Singapore * 1 1 1

Slovakia 7 7 7

Slovenia 7 7 7

Solomon Islands - 7 -

South Africa - 9 -

Spain * 6 6 6

Sri Lanka * - 4 -

St. Barthelemy (Guadeloupe) - 8 -

St. Christopher (St. Kitts) - 8 -

St. Croix (U.S. Virgin Islands) - 8 -

St. Eustatius (Netherlands Antilles) - 8 -

St. John (U.S. Virgin Islands) - 8 -

St. Kitts and Nevis - 8 -

St. Lucia - 8 -

St. Maarten (Netherlands Antilles) - 8 -

St. Martin (Guadeloupe) - 8 -

St. Thomas (U.S. Virgin Islands) - 8 -

St. Vincent and the Grenadines - 8 -

Suriname - 8 -

Swaziland - 9 -

Sweden * 6 6 6

* Extended Area Surcharge may be applicable to specific points within this country. For a copy of the Extended Area Surcharge points, please contact our Customer Service Representatives at 04-514 2888 (Hanoi), 08-997 2999 (HCMC) or download a copy from the Vietnam site at UPS.com (available from July 2007).

International Shipments:Visit UPS.com® or contact our Customer Service Representatives at 04-514 2888 (Hanoi), 08-997 2999 (HCMC) for information regarding international shipments, including:

- Service options- Time in transit- Guarantee details- Billing options- Service notes- Commodity classifications- Prohibited articles- Destinations served

Page 14: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

1�

Worldwide Zone Chart

International Shipments (Cont’d)

Destination Export Zones

ExpressPlus

ExpressSaver

Expedited

Switzerland * 6 6 6

Syrian Arab Republic - - -

Tahiti (French Polynesia) - 7 -

Taiwan * 3 3 3

Tajikistan * - 7 -

Tanzania, United Republic of - 9 -

Thailand * 1 1 1

Tinian (Northern Mariana Islands) * - 7 -

Togo - 9 -

Tonga - 7 -

Tortola (British Virgin Islands) - 8 -

Trinidad and Tobago * - 8 -

Truk (Micronesia, Federated States of) - 7 -

Tunisia - 9 -

Turkey * - 7 7

Turkmenistan - 7 -

Turks and Caicos Islands - 8 -

Tuvalu - 7 -

U.S. Virgin Islands - 8 -

Uganda - 9 -

Ukraine * - 7 -

Union Islands (St. Vincent and the Grenadines) - 8 -

United Arab Emirates - 7 -

United Kingdom * 6 6 6

United States 5 5 5

Uruguay - 8 -

Uzbekistan - 7 -

Vanuatu - 7 -

Vatican City (Italy) * 6 6 6

Venezuela * - 8 8

Virgin Gorda (British Virgin Islands) - 8 -

Wales (United Kingdom) * 6 6 6

Wallis and Futuna Islands - 7 -

Western Samoa - 7 -

Yap (Micronesia, Federated States of) - 7 -

Yemen, Republic of - 9 -

Zaire (Congo) - 9 -

Zambia - 9 -

Zimbabwe - 9 -

Page 15: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

1�

ShipmentWeight (kg)

Zone 1

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6

Zone 7

Zone 8

Zone 9

UPS Express

Envelope+39.00 42.30 43.00 46.60 52.60 53.60 60.20 64.30 70.70

0.5

1.0

39.30

44.00

42.30

47.10

43.00

51.10

46.60

54.10

52.60

64.40

53.60

65.40

60.20

75.30

64.30

78.20

70.70

85.80

1.5

2.0

48.70

53.40

51.90

56.70

59.20

67.30

61.60

69.10

76.20

88.00

77.20

89.00

90.40

105.50

92.10

106.00

100.90

116.00

2.5

3.0

58.10

62.80

61.50

66.80

75.40

86.00

76.60

88.40

99.80

111.60

100.80

113.60

120.60

133.50

120.80

134.20

131.10

146.20

3.5

4.0

67.50

72.20

72.10

77.40

93.50

101.00

96.70

105.00

123.40

135.20

126.40

139.20

146.40

159.30

147.60

161.00

161.30

176.40

4.5

5.0

76.90

81.60

82.70

85.90

108.50

116.00

113.30

121.60

147.00

158.80

152.00

164.80

172.20

185.10

174.40

187.80

191.50

206.60

P R O C E S S   Y O U R   S H I P M E N T

UPS Worldwide ExpressSMExport

UPS Express Envelope and Documents up to 5.0 kg

- Any fraction of a kilogram over the weight shown takes the next higher rate. For document shipments weighing over 5.0 kg, refer to the UPS Worldwide Express Non-Document Rate Chart on page 14.

- Rates are subject to change without prior notice.

- See pages 26 to 30 for additional services and charges.

- The rates shown are for shipments originating from Vietnam.

- To determine the rate for international multiple-package shipments, see page 4.

- Dimensional weight may apply. See page 4 for details.

- To determine your destination zone number, see pages 7 to 12.

- Free UPS packaging is available. See pages 38 and 39.

- An Extended Area Surcharge of US$20 per shipment or US$0.40 per kg, whichever is greater, applies to shipments to certain international destinations.

A listing of applicable destinations is available at UPS.com® or by contacting our Customer Service Representatives.

(Rates shown in US Dollars)

UPS Worldwide ExpressFor all your urgent shipments, UPS Worldwide Express guarantees delivery by 10:30 am or 12:00 noon to most parts of the U.S.; major cities in Canada, Europe and Asia; and selected areas in the America.*

* Conditions and restrictions apply.

Contact our Customer Service Representatives for details.

+ There is no limit on the weight or number of pages you can enclose in an Express Envelope when shipping via UPS Worldwide Express or UPS Worldwide Express Saver services.

UP

S W

OR

LDW

IDE EX

PR

ESS

Page 16: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

1�

UPS Worldwide ExpressSMExport

Non-Documents

(Rates shown in US Dollars)

ShipmentWeight (kg)

Zone 1

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6

Zone 7

Zone 8

Zone 9

0.5 42.50 46.70 50.90 53.60 56.00 57.90 64.30 67.50 75.00

1.0 47.30 51.60 59.00 61.10 67.90 70.70 79.30 82.60 92.20

1.5 52.10 56.50 67.10 68.60 79.80 83.50 94.30 97.70 109.40

2.0 56.90 61.40 75.10 76.10 91.70 96.30 109.30 112.80 126.60

2.5 61.70 66.30 83.10 83.60 103.60 109.10 124.30 127.90 143.80

3.0 65.80 70.50 91.10 91.60 114.90 120.30 139.30 143.00 158.90

3.5 69.90 74.70 99.10 99.60 126.20 131.50 154.30 158.10 174.00

4.0 74.00 78.90 107.10 107.60 137.50 142.70 169.30 173.20 189.10

4.5 78.10 83.10 115.10 115.40 148.80 153.90 184.30 188.30 204.20

5.0 82.20 87.30 123.10 123.20 160.10 165.10 199.30 203.40 219.30

5.5 85.40 90.50 130.50 131.20 169.80 175.80 212.20 216.30 233.30

6.0 88.60 93.70 137.90 139.20 179.50 186.50 225.10 229.20 247.30

6.5 91.80 96.90 145.30 147.20 189.20 197.20 238.00 242.10 261.30

7.0 95.00 100.10 152.70 155.20 198.90 207.90 250.90 255.00 275.30

7.5 98.20 103.30 160.10 163.20 208.60 218.60 263.80 267.90 289.30

8.0 101.30 106.50 167.50 170.80 217.30 228.20 275.70 280.80 303.30

8.5 104.40 109.70 174.90 178.40 226.00 237.80 287.60 293.70 317.30

9.0 107.50 112.90 182.30 186.00 234.70 247.40 299.50 306.60 331.30

9.5 110.60 116.10 189.70 193.60 243.40 257.00 311.40 319.50 345.30

10.0 113.70 119.30 197.10 201.20 252.10 266.60 323.30 332.40 359.30

10.5 115.70 122.50 201.40 206.60 258.60 274.00 334.00 345.30 372.20

11.0 117.70 125.70 205.70 212.00 265.10 281.40 344.70 358.20 385.10

11.5 119.70 128.90 210.00 217.40 271.60 288.80 355.40 371.10 398.00

12.0 121.70 132.10 214.30 222.80 278.10 296.20 366.10 384.00 410.90

12.5 123.70 135.30 218.60 228.20 284.60 303.60 376.80 396.90 423.80

13.0 125.80 138.50 222.90 233.00 288.80 310.00 386.40 409.80 434.60

13.5 127.90 141.70 227.20 237.80 293.00 316.40 396.00 422.70 445.40

14.0 130.00 144.90 231.50 242.60 297.20 322.80 405.60 435.60 456.20

14.5 132.10 148.10 235.80 247.40 301.40 329.20 415.20 448.50 467.00

15.0 134.20 151.30 240.10 252.20 305.60 335.60 424.80 461.40 477.80

15.5 136.30 154.50 244.30 257.10 309.80 341.50 433.30 473.70 488.60

16.0 138.40 157.70 248.50 262.00 314.00 347.40 441.80 486.00 499.40

16.5 140.50 160.90 252.70 266.90 318.20 353.30 450.30 498.30 510.20

17.0 142.60 164.10 256.90 271.80 322.40 359.20 458.80 510.60 521.00

17.5 144.70 167.30 261.10 276.70 326.60 365.10 467.30 522.90 531.80

18.0 146.80 170.50 265.30 281.00 330.90 370.50 474.80 533.60 542.60

18.5 148.90 173.70 269.50 285.30 335.20 375.90 482.30 544.30 553.40

19.0 151.00 176.90 273.70 289.60 339.50 381.30 489.80 555.00 564.20

19.5 153.10 180.10 277.90 293.90 343.80 386.70 497.30 565.70 575.00

20.0 155.20 183.30 282.10 298.20 348.10 392.10 504.80 576.40 585.80

Page 17: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

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UPS Worldwide ExpressSMExport

Non-Documents (Cont’d)

(Rates shown in US Dollars)

* Conditions and restrictions apply.

Contact our Customer Service Representatives for details.

UPS Worldwide ExpressFor all your urgent shipments, UPS Worldwide Express guarantees delivery by 10:30 am or 12:00 noon to most parts of the U.S.; major cities in Canada, Europe and Asia; and selected areas in the America.*

ShipmentWeight (kg)

Zone 1

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6

Zone 7

Zone 8

Zone 9

21.0 159.50 189.20 289.50 306.80 356.60 402.80 519.90 595.60 606.20

22.0 163.80 195.10 296.90 315.40 365.10 413.50 535.00 614.80 626.60

23.0 168.10 201.00 304.30 324.00 373.60 424.20 550.10 634.00 647.00

24.0 172.40 206.90 311.70 332.60 382.10 434.90 565.20 653.20 667.40

25.0 176.70 212.80 319.10 341.20 390.60 445.60 580.30 672.40 687.80

26.0 181.00 219.20 327.60 348.70 400.20 456.30 596.40 692.70 709.20

27.0 185.30 225.60 336.10 356.20 409.80 467.00 612.50 713.00 730.60

28.0 189.60 232.00 344.60 363.70 419.40 477.70 628.60 733.30 752.00

29.0 193.90 238.40 353.10 371.20 429.00 488.40 644.70 753.60 773.40

30.0 198.20 244.80 361.60 378.70 438.60 499.10 660.80 773.90 794.80

31.0 202.50 251.20 370.20 386.20 446.10 509.80 676.90 795.40 817.40

32.0 206.80 257.60 378.80 393.70 453.60 520.50 693.00 816.90 840.00

33.0 211.10 264.00 387.40 401.20 461.10 531.20 709.10 838.40 862.60

34.0 215.40 270.40 396.00 408.70 468.60 541.90 725.20 859.90 885.20

35.0 219.70 276.80 404.60 416.20 476.10 552.60 741.30 881.40 907.80

36.0 223.90 283.20 413.10 423.70 486.40 563.30 757.40 902.90 930.30

37.0 228.10 289.60 421.60 431.20 496.70 574.00 773.50 924.40 952.80

38.0 232.30 296.00 430.10 438.70 507.00 584.70 789.60 945.90 975.30

39.0 236.50 302.40 438.60 446.20 517.30 595.40 805.70 967.40 997.80

40.0 240.70 308.80 447.10 453.70 527.60 606.10 821.80 988.90 1,020.30

41.0 244.90 315.20 455.70 462.20 537.80 616.90 837.90 1,010.30 1,042.80

42.0 249.10 321.60 464.30 470.70 548.00 627.70 854.00 1,031.70 1,065.30

43.0 253.30 328.00 472.90 479.20 558.20 638.50 870.10 1,053.10 1,087.80

44.0 257.50 334.40 481.50 487.70 568.40 649.30 886.20 1,074.50 1,110.30

45.0 261.70 340.80 490.00 496.20 578.60 662.20 902.30 1,095.90 1,132.80

46.0 265.90 347.20 498.50 504.70 589.40 675.10 918.40 1,117.30 1,155.30

47.0 270.10 353.60 507.00 513.20 600.20 688.00 934.50 1,138.70 1,177.80

48.0 274.30 360.00 515.50 521.70 611.00 700.90 950.60 1,160.10 1,200.30

49.0 278.50 366.40 524.00 530.20 621.80 713.80 966.70 1,181.50 1,222.80

50.0 282.70 372.80 532.50 538.70 632.60 726.70 982.80 1,202.90 1,245.30

51.0 287.00 379.20 541.10 548.30 642.90 739.60 998.90 1,224.30 1,267.90

52.0 291.30 385.60 549.70 557.90 653.20 752.50 1,015.00 1,245.70 1,290.50

53.0 295.60 392.00 558.30 567.50 663.50 765.40 1,031.10 1,267.10 1,313.10

54.0 299.90 398.40 566.90 577.10 673.80 778.30 1,047.20 1,288.50 1,335.70

55.0 304.20 404.80 575.50 586.70 684.10 791.20 1,063.30 1,309.90 1,358.30

Page 18: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

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UPS Worldwide ExpressSMExport (Rates shown in US Dollars)

Non-Documents (Cont’d)

- Any fraction of a kilogram over the weight shown takes the next higher rate. For document shipments, weighing over 5.0 kg, refer to the UPS Worldwide Express Non-Document Rate Chart on page 14.

- Rates are subject to change without prior notice.

- See pages 26 to 30 for additional services and charges.

- The rates shown are for shipments originating from Vietnam.

- To determine the rate for international multiple-package shipments, see page 4.

- Dimensional weight may apply. See page 4 for details.

- To determine your destination zone number, see pages 7 to 12.

- Free UPS packaging is available. See pages 38 and 39.

- An Extended Area Surcharge of US$20 per shipment or US$0.40 per kg, whichever is greater, applies to shipments to certain international destinations. A listing of applicable destinations is available at UPS.com® or by contacting our Customer Service Representatives.

ShipmentWeight (kg)

Zone 1

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6

Zone 7

Zone 8

Zone 9

56.0 309.40 411.20 584.10 596.90 696.00 805.10 1,082.60 1,333.50 1,380.90

57.0 314.60 417.60 592.70 607.10 707.90 819.00 1,101.90 1,357.10 1,403.50

58.0 319.80 424.00 601.30 617.30 719.80 832.90 1,121.20 1,380.70 1,426.10

59.0 325.00 430.40 609.90 627.50 731.70 846.80 1,140.50 1,404.30 1,448.70

60.0 330.20 436.80 618.50 637.70 743.60 860.70 1,159.80 1,427.90 1,471.30

61.0 335.60 443.20 627.00 647.90 755.40 874.70 1,179.10 1,451.40 1,495.40

62.0 341.00 449.60 635.50 658.10 767.20 888.70 1,198.40 1,474.90 1,519.50

63.0 346.40 456.00 644.00 668.30 779.00 902.70 1,217.70 1,498.40 1,543.60

64.0 351.80 462.40 652.50 678.50 790.80 916.70 1,237.00 1,521.90 1,567.70

65.0 357.20 468.80 661.00 688.70 802.60 930.70 1,256.30 1,545.40 1,591.80

66.0 362.50 475.20 670.10 698.90 815.00 944.60 1,275.50 1,569.00 1,616.50

67.0 367.80 481.60 679.20 709.10 827.40 958.50 1,294.70 1,592.60 1,641.20

68.0 373.10 488.00 688.30 719.30 839.80 972.40 1,313.90 1,616.20 1,665.90

69.0 378.40 494.40 697.40 729.50 852.20 986.30 1,333.10 1,639.80 1,690.60

70.0 383.70 500.80 706.50 739.70 864.60 1,000.20 1,352.30 1,663.40 1,715.30

For shipment weight above 70 kg

Price per kg 5.70 6.90 10.60 11.00 13.40 14.50 19.60 24.10 24.30

Minimum Rate 383.70 500.80 706.50 739.70 864.60 1,000.20 1,352.30 1,663.40 1,715.30

Page 19: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

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UPS Worldwide ExpressSMExport (Rates shown in US Dollars)

UPS 10 KG Box® and UPS 25 KG Box®

UPS 10 KG Box (41 cm x 33.5 cm x 26.5 cm)A special flat rate applies for shipments weighing up to 10 kg+

UPS 25 KG Box (48.4 cm x 43.3 cm x 35 cm)A special flat rate applies for shipments weighing up to 25 kg+

For UPS 10 KG Box and UPS 25 KG Box, the shipping charge will be billed to shipper; duty and tax will be billed to receiver. Terms and conditions apply. Contact our Customer Service Representatives for details.

ShipmentWeight (kg)

Zone Zone Zone Zone Zone Zone Zone Zone Zone 1 2 3 4 5 6 7 8 9

Flat Rate 87.00 91.00 108.00 108.00 163.00 163.00 266.00 266.00 266.00

Add on per kg up to 15 kg 9.00 9.00 11.00 11.00 12.00 12.00 14.00 14.00 14.00

For shipment weight above UPS 25 KG Box Rates Apply

15 kg

ShipmentWeight (kg)

Zone Zone Zone Zone Zone Zone Zone Zone Zone 1 2 3 4 5 6 7 8 9

* Conditions and restrictions apply.

Contact our Customer Service Representatives for details.

+ The UPS 10 KG Box is designed to hold a maximum weight of 15 kg. The UPS 25 KG

Box is designed to hold a maximum weight of 30 kg. It is not recommended that shipments sent in the respective boxes exceed the maximum weight limits.

Flat Rate 156.00 171.00 195.00 195.00 247.00 247.00 389.00 389.00 389.00

Add on per kg up to 30 kg 9.00 9.00 11.00 11.00 12.00 12.00 14.00 14.00 14.00

For shipment weight above Apply the Express Package Rates

30 kg

UPS Worldwide ExpressFor all your urgent shipments, UPS Worldwide Express guarantees delivery by 10:30 am or 12:00 noon to most parts of the U.S.; major cities in Canada, Europe and Asia; and selected areas in the America.*

Page 20: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

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UPS Worldwide Express SaverExport

UPS Express Envelope and Documents up to 5.0 kg

- Any fraction of a kilogram over the weight shown takes the next higher rate. For document shipments, weighing over 5.0 kg, refer to the UPS Worldwide Express Saver Non-Document Rate Chart on page 19.

- Rates are subject to change without prior notice.

- See pages 26 to 30 for additional services and charges.

- The rates shown are for shipments originating from Vietnam.

- To determine the rate for international multiple-package shipments, see page 5.

- Dimensional weight may apply. See page 5 for details.

- To determine your destination zone number, see pages 7 to 12.

- Free UPS packaging is available. See pages 38 and 39.

- An Extended Area Surcharge of US$20 per shipment or US$0.40 per kg, whichever is greater, applies to shipments to certain international destinations.

A listing of applicable destinations is available at UPS.com® or by contacting our Customer Service Representatives.

+ There is no limit on the weight or number of pages you can enclose in an Express Envelope when shipping via UPS Worldwide ExpressSM or UPS Worldwide Express Saver service.

(Rates shown in US Dollars)

Shipment Zone Zone Zone Zone Zone Zone Zone Zone ZoneWeight (kg) 1 2 3 4 5 6 7 8 9

UPS Express Envelope+ 37.80 41.00 41.70 45.20 51.00 52.00 58.40 62.40 68.60

0.5 38.10 41.00 41.70 45.20 51.00 52.00 58.40 62.40 68.60

1.0 42.60 45.60 49.50 52.50 62.40 63.40 73.00 75.90 83.20

1.5 47.10 50.20 57.30 59.80 73.80 74.80 87.60 89.40 97.80

2.0 51.60 54.80 65.10 67.10 85.20 86.20 102.20 102.90 112.40

2.5 56.20 59.40 72.90 74.40 96.60 97.60 116.80 116.40 127.00

3.0 60.80 64.60 83.20 85.80 108.10 110.00 129.30 129.40 141.60

3.5 65.40 69.80 90.50 93.80 119.60 122.40 141.80 142.40 156.20

4.0 70.00 75.00 97.80 101.80 131.10 134.80 154.30 155.40 170.80

4.5 74.60 80.20 105.10 109.80 142.60 147.20 166.80 168.40 185.40

5.0 79.20 83.30 112.40 117.80 154.10 159.60 179.30 181.40 200.00

Page 21: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

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UPS Worldwide Express SaverExport

Non-Documents

(Rates shown in US Dollars)

UPS Worldwide Express SaverFor an economical alternative to UPS Worldwide ExpressSM, UPS Worldwide Express Saver provides money-back guaranteed* delivery by end-of-business day, to over 200 countries and territories worldwide.

* Conditions and restrictions apply.

Contact our Customer Service Representatives for details.

ShipmentWeight (kg)

Zone 1

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6

Zone 7

Zone 8

Zone 9

0.5 41.20 45.30 49.40 52.00 54.30 56.20 62.40 65.50 72.80

1.0 45.80 50.00 57.20 59.30 65.80 68.60 76.90 80.10 89.50

1.5 50.40 54.70 65.00 66.60 77.30 81.00 91.40 94.70 106.20

2.0 55.00 59.40 72.80 73.90 88.80 93.40 105.90 109.30 122.90

2.5 59.60 64.10 80.60 81.20 100.30 105.80 120.40 123.90 139.60

3.0 63.60 68.20 88.30 88.70 111.30 116.70 135.00 138.50 154.20

3.5 67.60 72.30 96.00 96.20 122.30 127.60 149.60 153.10 168.80

4.0 71.60 76.40 103.70 103.70 133.30 138.50 164.20 167.70 183.40

4.5 75.60 80.50 111.40 111.20 144.30 149.40 178.80 182.30 198.00

5.0 79.60 84.60 119.10 118.70 155.30 160.30 193.40 196.90 212.60

5.5 82.70 87.70 126.30 126.50 164.70 170.70 205.90 209.40 226.20

6.0 85.80 90.80 133.50 134.30 174.10 181.10 218.40 221.90 239.80

6.5 88.90 93.90 140.70 142.10 183.50 191.50 230.90 234.40 253.40

7.0 92.00 97.00 147.90 149.90 192.90 201.90 243.40 246.90 267.00

7.5 95.10 100.10 155.10 157.70 202.30 212.30 255.90 259.40 280.60

8.0 98.20 103.20 162.30 165.00 210.70 221.60 267.40 271.90 294.20

8.5 101.30 106.30 169.50 172.30 219.10 230.90 278.90 284.40 307.80

9.0 104.40 109.40 176.70 179.60 227.50 240.20 290.40 296.90 321.40

9.5 107.50 112.50 183.90 186.90 235.90 249.50 301.90 309.40 335.00

10.0 110.60 115.60 191.10 194.20 244.30 258.80 313.40 321.90 348.60

10.5 112.60 118.70 195.20 199.40 250.60 266.00 323.80 334.40 361.10

11.0 114.60 121.80 199.30 204.60 256.90 273.20 334.20 346.90 373.60

11.5 116.60 124.90 203.40 209.80 263.20 280.40 344.60 359.40 386.10

12.0 118.60 128.00 207.50 215.00 269.50 287.60 355.00 371.90 398.60

12.5 120.60 131.10 211.60 220.20 275.80 294.80 365.40 384.40 411.10

13.0 122.60 134.20 215.70 224.90 279.90 301.00 374.80 396.90 421.50

13.5 124.60 137.30 219.80 229.60 284.00 307.20 384.20 409.40 431.90

14.0 126.60 140.40 223.90 234.30 288.10 313.40 393.60 421.90 442.30

14.5 128.60 143.50 228.00 239.00 292.20 319.60 403.00 434.40 452.70

15.0 130.60 146.60 232.10 243.70 296.30 325.80 412.40 446.90 463.10

15.5 132.60 149.70 236.20 248.40 300.40 331.50 420.70 458.90 473.50

16.0 134.60 152.80 240.30 253.10 304.50 337.20 429.00 470.90 483.90

16.5 136.60 155.90 244.40 257.80 308.60 342.90 437.30 482.90 494.30

17.0 138.60 159.00 248.50 262.50 312.70 348.60 445.60 494.90 504.70

17.5 140.60 162.10 252.60 267.20 316.80 354.30 453.90 506.90 515.10

18.0 142.60 165.20 256.70 271.40 320.90 359.50 461.20 517.30 525.50

18.5 144.60 168.30 260.80 275.60 325.00 364.70 468.50 527.70 535.90

19.0 146.60 171.40 264.90 279.80 329.10 369.90 475.80 538.10 546.30

19.5 148.60 174.50 269.00 284.00 333.20 375.10 483.10 548.50 556.70

20.0 150.60 177.60 273.10 288.20 337.30 380.30 490.40 558.90 567.10

Page 22: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

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UPS Worldwide Express SaverExport

Non-Documents (Cont’d)

(Rates shown in US Dollars)

ShipmentWeight (kg)

Zone 1

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6

Zone 7

Zone 8

Zone 9

21.0 154.80 183.30 280.30 296.50 345.60 390.70 505.00 577.60 586.90

22.0 159.00 189.00 287.50 304.80 353.90 401.10 519.60 596.30 606.70

23.0 163.20 194.70 294.70 313.10 362.20 411.50 534.20 615.00 626.50

24.0 167.40 200.40 301.90 321.40 370.50 421.90 548.80 633.70 646.30

25.0 171.60 206.10 309.10 329.70 378.80 432.30 563.40 652.40 666.10

26.0 175.80 212.30 317.40 337.00 388.20 442.70 579.00 672.10 686.90

27.0 180.00 218.50 325.70 344.30 397.60 453.10 594.60 691.80 707.70

28.0 184.20 224.70 334.00 351.60 407.00 463.50 610.20 711.50 728.50

29.0 188.40 230.90 342.30 358.90 416.40 473.90 625.80 731.20 749.30

30.0 192.60 237.10 350.60 366.20 425.80 484.30 641.40 750.90 770.10

31.0 196.70 243.30 358.90 373.50 433.10 494.70 657.00 771.70 792.00

32.0 200.80 249.50 367.20 380.80 440.40 505.10 672.60 792.50 813.90

33.0 204.90 255.70 375.50 388.10 447.70 515.50 688.20 813.30 835.80

34.0 209.00 261.90 383.80 395.40 455.00 525.90 703.80 834.10 857.70

35.0 213.10 268.10 392.10 402.70 462.30 536.30 719.40 854.90 879.60

36.0 217.20 274.30 400.40 410.00 472.30 546.70 735.00 875.70 901.50

37.0 221.30 280.50 408.70 417.30 482.30 557.10 750.60 896.50 923.40

38.0 225.40 286.70 417.00 424.60 492.30 567.50 766.20 917.30 945.30

39.0 229.50 292.90 425.30 431.90 502.30 577.90 781.80 938.10 967.20

40.0 233.60 299.10 433.60 439.20 512.30 588.30 797.40 958.90 989.10

41.0 237.70 305.30 441.90 447.50 522.20 598.70 813.00 979.70 1,011.00

42.0 241.80 311.50 450.20 455.80 532.10 609.10 828.60 1,000.50 1,032.90

43.0 245.90 317.70 458.50 464.10 542.00 619.50 844.20 1,021.30 1,054.80

44.0 250.00 323.90 466.80 472.40 551.90 629.90 859.80 1,042.10 1,076.70

45.0 254.10 330.10 475.10 480.70 561.80 642.40 875.40 1,062.90 1,098.50

46.0 258.20 336.30 483.40 489.00 572.30 654.90 891.00 1,083.70 1,120.30

47.0 262.30 342.50 491.70 497.30 582.80 667.40 906.60 1,104.50 1,142.10

48.0 266.40 348.70 500.00 505.60 593.30 679.90 922.20 1,125.30 1,163.90

49.0 270.50 354.90 508.30 513.90 603.80 692.40 937.80 1,146.10 1,185.70

50.0 274.60 361.10 516.60 522.20 614.30 704.90 953.40 1,166.90 1,207.50

51.0 278.70 367.30 524.90 531.60 624.30 717.40 969.00 1,187.70 1,229.40

52.0 282.80 373.50 533.20 541.00 634.30 729.90 984.60 1,208.50 1,251.30

53.0 286.90 379.70 541.50 550.40 644.30 742.40 1,000.20 1,229.30 1,273.20

54.0 291.00 385.90 549.80 559.80 654.30 754.90 1,015.80 1,250.10 1,295.10

55.0 295.10 392.10 558.10 569.20 664.30 767.40 1,031.40 1,270.90 1,317.00

Page 23: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

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UPS Worldwide Express SaverExport (Rates shown in US Dollars)

Non-Documents (Cont’d)

- Any fraction of a kilogram over the weight shown takes the next higher rate. For document shipments, weighing over 5.0 kg, refer to the UPS Worldwide Express Saver Non-Document Rate Chart on page 19.

- Rates are subject to change without prior notice.

- See pages 26 to 30 for additional services and charges.

- The rates shown are for shipments originating from Vietnam.

- To determine the rate for international multiple-package shipments, see page 5.

- Dimensional weight may apply. See page 5 for details.

- To determine your destination zone number, see pages 7 to 12.

- Free UPS packaging is available. See pages 38 and 39.

- An Extended Area Surcharge of US$20 per shipment or US$0.40 per kg, whichever is greater, applies to shipments to certain international destinations. A listing of applicable destinations is available at UPS.com® or by contacting our Customer Service Representatives.

UPS Worldwide Express SaverFor an economical alternative to UPS Worldwide ExpressSM, UPS Worldwide Express Saver provides money-back guaranteed* delivery by end-of-business day, to over 200 countries and territories worldwide.

* Conditions and restrictions apply.

Contact our Customer Service Representatives for details.

ShipmentWeight (kg)

Zone 1

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6

Zone 7

Zone 8

Zone 9

56.0 300.20 398.30 566.40 579.10 675.80 780.90 1,050.10 1,293.80 1,338.90

57.0 305.30 404.50 574.70 589.00 687.30 794.40 1,068.80 1,316.70 1,360.80

58.0 310.40 410.70 583.00 598.90 698.80 807.90 1,087.50 1,339.60 1,382.70

59.0 315.50 416.90 591.30 608.80 710.30 821.40 1,106.20 1,362.50 1,404.60

60.0 320.60 423.10 599.60 618.70 721.80 834.90 1,124.90 1,385.40 1,426.50

61.0 325.80 429.30 607.90 628.60 733.30 848.40 1,143.60 1,408.30 1,449.90

62.0 331.00 435.50 616.20 638.50 744.80 861.90 1,162.30 1,431.20 1,473.30

63.0 336.20 441.70 624.50 648.40 756.30 875.40 1,181.00 1,454.10 1,496.70

64.0 341.40 447.90 632.80 658.30 767.80 888.90 1,199.70 1,477.00 1,520.10

65.0 346.60 454.10 641.10 668.20 779.30 902.40 1,218.40 1,499.90 1,543.50

66.0 351.70 460.30 649.90 678.10 791.40 915.90 1,237.10 1,522.80 1,567.50

67.0 356.80 466.50 658.70 688.00 803.50 929.40 1,255.80 1,545.70 1,591.50

68.0 361.90 472.70 667.50 697.90 815.60 942.90 1,274.50 1,568.60 1,615.50

69.0 367.00 478.90 676.30 707.80 827.70 956.40 1,293.20 1,591.50 1,639.50

70.0 372.10 485.10 685.10 717.70 839.80 969.90 1,311.90 1,614.40 1,663.50

For shipment weight above 70 kg

Price per kg 5.50 6.70 10.30 10.60 13.00 14.00 19.00 23.40 23.60

Minimum

Rate

372.10 485.10 685.10 717.70 839.80 969.90 1,311.90 1,614.40 1,663.50

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UPS Worldwide Express SaverExport (Rates shown in US Dollars)

UPS 10 KG Box® and UPS 25 KG Box®

UPS 10 KG Box (41 cm x 33.5 cm x 26.5 cm)A special flat rate applies for shipments weighing up to 10 kg+

UPS 25 KG Box (48.4 cm x 43.3 cm x 35 cm)A special flat rate applies for shipments weighing up to 25 kg+

For UPS 10 KG Box and UPS 25 KG Box, the shipping charge will be billed to shipper; duty and tax will be billed to receiver.Terms and conditions apply. Contact our Customer Service Representatives for details.

ShipmentWeight (kg)

Zone Zone Zone Zone Zone Zone Zone Zone Zone 1 2 3 4 5 6 7 8 9

Flat Rate 84.00 88.00 104.00 104.00 157.00 157.00 257.00 257.00 257.00

Add on per kg up to 15 kg 9.00 9.00 11.00 11.00 12.00 12.00 14.00 14.00 14.00

For shipment weight above UPS 25 KG Box Rates Apply

15 kg

ShipmentWeight (kg)

Zone Zone Zone Zone Zone Zone Zone Zone Zone 1 2 3 4 5 6 7 8 9

Flat Rate 150.00 165.00 188.00 188.00 238.00 238.00 376.00 376.00 376.00

Add on per kg up to 30 kg 9.00 9.00 11.00 11.00 12.00 12.00 14.00 14.00 14.00

For shipment weight above Apply the Express Saver Package Rates

30 kg

+ The UPS 10 KG Box is designed to hold a maximum weight of 15 kg. The UPS 25 KG

Box is designed to hold a maximum weight of 30 kg. It is not recommended that shipments sent in the respective boxes exceed the maximum weight limits.

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Non-Documents

(Rates shown in US Dollars)

1.0 43.70 47.90 53.60 54.10 56.20 62.40 64.50 74.90

2.0 51.00 55.60 66.60 67.60 70.10 83.20 87.40 99.80

3.0 58.30 63.30 79.60 81.10 84.00 104.00 110.30 124.70

4.0 65.60 71.00 92.60 94.60 97.90 124.80 130.00 149.60

5.0 72.90 78.70 105.60 108.10 111.80 145.60 149.70 174.50

6.0 78.90 84.40 119.10 121.60 125.70 162.30 165.80 196.30

7.0 84.90 90.10 132.60 135.10 139.60 179.00 181.90 218.10

8.0 90.90 95.80 146.10 148.60 153.50 195.70 198.00 239.90

9.0 96.90 101.50 159.60 162.10 167.40 212.40 214.10 261.70

10.0 102.90 107.20 173.10 175.60 181.30 229.10 230.20 283.50

11.0 106.50 112.90 180.90 183.40 189.70 237.50 241.60 304.30

12.0 110.10 118.60 188.70 191.20 198.10 245.90 253.00 325.10

13.0 113.70 124.30 196.50 199.00 206.50 254.30 264.40 345.90

14.0 117.30 130.00 204.30 206.80 214.90 262.70 275.80 366.70

15.0 120.90 135.70 212.10 214.60 223.30 271.10 287.20 387.50

16.0 124.50 140.90 219.90 222.40 231.70 277.40 296.60 404.20

17.0 128.10 146.10 227.70 230.20 240.10 283.70 306.00 420.90

18.0 131.70 151.30 235.50 238.00 248.50 290.00 315.40 437.60

19.0 135.30 156.50 243.30 245.80 256.90 296.30 324.80 454.30

20.0 138.90 161.70 251.10 253.60 265.30 302.60 334.20 471.00

21.0 142.50 165.90 257.40 259.80 271.50 308.90 342.50 484.60

22.0 146.10 170.10 263.70 266.00 277.70 315.20 350.80 498.20

23.0 149.70 174.30 270.00 272.20 283.90 321.50 359.10 511.80

24.0 153.30 178.50 276.30 278.40 290.10 327.80 367.40 525.40

25.0 156.90 182.70 282.60 284.60 296.30 334.10 375.70 539.00

26.0 160.00 187.40 289.40 291.40 303.60 341.40 382.90 553.50

27.0 163.10 192.10 296.20 298.20 310.90 348.70 390.10 568.00

28.0 166.20 196.80 303.00 305.00 318.20 356.00 397.30 582.50

29.0 169.30 201.50 309.80 311.80 325.50 363.30 404.50 597.00

30.0 172.40 206.20 316.60 318.60 332.80 370.60 411.70 611.50

Shipment Zone Zone Zone Zone Zone Zone Zone Zone Weight (kg) 1 2 3 4 5 6 7 8

UPS Worldwide ExpeditedFor your important shipments that do not require urgent express delivery, UPS Worldwide Expedited delivers in as little as three business days within Asia and from Asia to major business centres in Europe and North and South America.

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UPS Worldwide ExpeditedSMExport

Non-Documents (Cont’d)

(Rates shown in US Dollars)

31.0 175.50 210.90 321.80 323.80 338.00 375.80 418.90 627.10

32.0 178.60 215.60 327.00 329.00 343.20 381.00 426.10 642.70

33.0 181.70 220.30 332.20 334.20 348.40 386.20 433.30 658.30

34.0 184.80 225.00 337.40 339.40 353.60 391.40 440.50 673.90

35.0 187.90 229.70 342.60 344.60 358.80 396.60 447.70 689.50

36.0 189.90 234.40 347.80 349.80 364.00 403.30 455.00 705.10

37.0 191.90 239.10 353.00 355.00 369.20 410.00 462.30 720.70

38.0 193.90 243.80 358.20 360.20 374.40 416.70 469.60 736.30

39.0 195.90 248.50 363.40 365.40 379.60 423.40 476.90 751.90

40.0 197.90 253.20 368.60 370.60 384.80 430.10 484.20 767.50

41.0 199.90 257.90 373.80 375.80 390.00 436.80 490.40 781.00

42.0 201.90 262.60 379.00 381.00 395.20 443.50 496.60 794.50

43.0 203.90 267.30 384.20 386.20 400.40 450.20 502.80 808.00

44.0 205.90 272.00 389.40 391.40 405.60 456.90 509.00 821.50

45.0 207.90 276.70 394.60 396.60 410.80 463.60 515.20 835.00

46.0 209.90 281.40 399.80 401.80 416.00 469.80 523.60 848.50

47.0 211.90 286.10 405.00 407.00 421.20 476.00 532.00 862.00

48.0 213.90 290.80 410.20 412.20 426.40 482.20 540.40 875.50

49.0 215.90 295.50 415.40 417.40 431.60 488.40 548.80 889.00

50.0 217.90 300.20 420.60 422.60 436.80 494.60 557.20 902.50

51.0 219.90 303.30 425.80 427.80 443.00 500.30 564.50 916.00

52.0 221.90 306.40 431.00 433.00 449.20 506.00 571.80 929.50

53.0 223.90 309.50 436.20 438.20 455.40 511.70 579.10 943.00

54.0 225.90 312.60 441.40 443.40 461.60 517.40 586.40 956.50

55.0 227.90 315.70 446.60 448.60 467.80 523.10 593.70 970.00

56.0 231.50 319.80 450.80 452.80 474.50 530.30 602.00 985.60

57.0 235.10 323.90 455.00 457.00 481.20 537.50 610.30 1,001.20

58.0 238.70 328.00 459.20 461.20 487.90 544.70 618.60 1,016.80

59.0 242.30 332.10 463.40 465.40 494.60 551.90 626.90 1,032.40

60.0 245.90 336.20 467.60 469.60 501.30 559.10 635.20 1,048.00

Shipment Zone Zone Zone Zone Zone Zone Zone Zone Weight (kg) 1 2 3 4 5 6 7 8

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UPS Worldwide ExpeditedSMExport

Non-Documents (Cont’d)

(Rates shown in US Dollars)

Shipment Zone Zone Zone Zone Zone Zone Zone Zone Weight (kg) 1 2 3 4 5 6 7 8

- Any fraction of a kilogram over the weight shown takes the next higher rate. For document shipments,

refer to the UPS Worldwide Expedited Non-Document Rate Chart on page 23.

- Rates are subject to change without prior notice.

- See pages 26 to 30 for additional services and charges.

- The rates shown are for shipments originating from Vietnam.

- To determine the rate for international multiple-package shipments, see page 5.

- Dimensional weight may apply. See page 5 for details.

- To determine your destination zone number, see pages 7 to 12.

- Free UPS packaging is available. See pages 38 and 39.

- An Extended Area Surcharge of US$20 per shipment or US$0.40 per kg, whichever is greater, applies to shipments to certain international destinations. A listing of applicable destinations is available at UPS.com® or by contacting our Customer Service Representatives.

61.0 249.50 340.30 471.80 473.80 507.00 566.30 642.50 1,062.60

62.0 253.10 344.40 476.00 478.00 512.70 573.50 649.80 1,077.20

63.0 256.70 348.50 480.20 482.20 518.40 580.70 657.10 1,091.80

64.0 260.30 352.60 484.40 486.40 524.10 587.90 664.40 1,106.40

65.0 263.90 356.70 488.60 490.60 529.80 595.10 671.70 1,121.00

66.0 267.00 359.80 493.30 495.30 535.50 602.90 679.00 1,135.50

67.0 270.10 362.90 498.00 500.00 541.20 610.70 686.30 1,150.00

68.0 273.20 366.00 502.70 504.70 546.90 618.50 693.60 1,164.50

69.0 276.30 369.10 507.40 509.40 552.60 626.30 700.90 1,179.00

70.0 279.40 372.20 512.10 514.10 558.30 634.10 708.20 1,193.50

75.0 297.30 397.40 547.00 549.00 593.60 672.50 757.10 1,277.20

80.0 315.20 422.60 581.90 583.90 628.90 710.90 806.00 1,360.90

85.0 333.10 447.80 616.80 618.80 664.20 749.30 854.90 1,444.60

90.0 351.00 473.00 651.70 653.70 699.50 787.70 903.80 1,528.30

95.0 368.90 498.20 686.60 688.60 734.80 826.10 952.70 1,612.00

100.0 386.80 523.40 721.50 723.50 770.10 864.50 1,001.60 1,695.70

For shipment weight above 100 kg

Price per kg 4.00 5.20 7.20 7.20 7.40 8.70 9.90 17.10

Minimum Rate 386.80 523.40 721.50 723.50 770.10 864.50 1,001.60 1,695.70

UPS Worldwide ExpeditedFor your important shipments that do not require urgent express delivery, UPS Worldwide Expedited delivers in as little as three business days within Asia and from Asia to major business centres in Europe and North and South America.

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Contractual Services*

UPS World EaseSM

If you send multiple shipments to different destinations within the same country, UPS World Ease provides you with fast, reliable service through a choice of UPS Worldwide ExpressSM, UPS Worldwide Express Saver or UPS Worldwide ExpeditedSM services. It is a fully automated solution that allows you to group shipments destined for a single country into one consolidation to move and clear customs as one transaction, and then is split and delivered to the multiple consignees by UPS. It is a contractual service available to, from and among more than 60 countries. With UPS World Ease, you can now ship packages to multiple recipients in a country as a single shipment while benefiting from a streamlined and efficient customs clearing process.

UPS Exchange CollectSM

When you trade internationally, consider using UPS Exchange Collect which offers you an electronic payment option where UPS acts as a trusted third party to collect the funds from the importer prior to shipment delivery, and pays the exporter only upon delivery. It provides you with full visibility of goods and funds during each step of the transaction, enabling sellers to quickly receive payment for their goods. UPS Exchange Collect is offered on a contractual basis.

Additional Services

* Please contact our Customer Service Representatives should you want to learn more about these services.

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Contractual Services* (Cont’d)

UPS Trade DirectSM Integrate, simplify, and expedite international freight and package delivery with UPS Trade Direct. The Trade Direct family of services provides a single source solution that enables faster movement of international shipments to multiple retail locations or end customers. UPS Trade Direct consolidates your freight and individual packages for customs clearance, transports them (via ground, ocean or air) and then deconsolidates them for final delivery via the UPS package delivery network or Less-Than-Truckload (LTL) service.

Additional Services

Through UPS Trade Direct, you can:

• Improve time to market. By shipping direct to your customers or stores, UPS Trade Direct eliminates the need for multiple carriers. You can reduce handling costs, lower the chance of shipping errors and reduce your overall time to market.

• Increase visibility. Shipments can be tracked globally through each milestone within the supply chain, giving you the highest level of visibility, improved customer service, and more control over allocation and forecasting.

• Enhance asset utilization. By simplifying the shipping process and bypassing distribution centers, UPS Trade Direct helps reduce inventory levels and product layover time. The need to use

costly warehouse facilities is often eliminated.

• Lower administrative time and cost. Because invoices come from one source on a single bill, cost calculations, reconciliation and budget management require less time and paperwork.

UPS Trade Direct offers two shipping options:

• UPS Trade DirectSM Ocean: from major origins around the world.

• UPS Trade DirectSM Air: for time-sensitive air freight shipments.

To learn more about UPS Trade Direct, contact our Customer Service Representatives.

* Please contact our Customer Service Representatives should you want to learn more about these services.

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Additional Services

Free UPS Services

Money-Back Guarantee*UPS stands behind its commitment for on-time delivery with a money-back guarantee*.

Automatic Coverage against Loss or DamageCoverage against loss or damage is automatically provided free of charge (regardless of the number of packages in the shipment) up to a total value of US$100 per shipment.

Free TrackingTrack your important shipments at UPS.com® or via UPS Wireless Solutions.

Free UPS Shipping and Tracking SoftwareUPS WorldShip™ is a complete shipping system that automates your shipping process and improves customer service for your organization. Free UPS PackagingSimply call your UPS Account Executive or our Customer Service Representatives for free packaging materials. Free Packaging Advice and ConsultationOur Customer Service Representatives are extensively trained in packaging techniques to help and advise you.

No-Charge Routine Customs ClearanceUPS provides customs brokerage service at no additional charge for routine customs clearance (including formal entries for shipments of up to five tariff lines). Additional charges may apply for complex customs clearance procedures and consolidated clearance requirements.

e-Business SolutionsUPS offers you a variety of e-commerce solutions, known as UPS OnLine® Tools, to customize your website or enterprise solutions. UPS OnLine Tools are easy to implement, and are available atno charge to help improve your customer service and reduce costs. Visit UPS.com for more information on UPS Business Solutions.

UPS Billing Analysis ToolUPS Billing Analysis Tool is downloadable from UPS.com and is available in two versions; Standard and Customizable. Both versions can provide cost, post-shipping and managerial reports on demand, using the UPS Billing Data in CSV format.

UPS Billing DataUPS Billing Data, combined withthe Billing Analysis Tool gives customers the ability to review, analyze and allocate shipping expenses quickly and easily without sifting through traditional paper invoice.

Free Shipping DocumentsAll UPS shipping documents and labels are supplied free of charge.

Three Delivery Attempts at No Extra ChargeIf the recipient is not available to receive the shipment on our first delivery attempt, we will try again on the second and even the third business day, with no additional charge.

No Charge for International Freight Collect and Third Party BillingThere is no charge for the convenient option of Freight Collect billing. International shipments can also be billed to a third party, as long as the third party is a UPS qualified account*.

* Conditions and restrictions apply.

Contact our Customer Service Representatives for details.

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Additional UPS Services You can Purchase

Saturday DeliveryDelivery of shipments is available at an additional charge of US$10 for each UPS Express Envelope or each shipment of UPS Express Paks and packages. This charge will be billed to the party who bears the shipping charges.

UPS TradeAbilityTM You may now turn international trade into your competitive advantage by using UPS TradeAbility. It is a suite of tools to help you better manage the movement of goods across international borders in a more compliant, timely and efficient manner. UPS TradeAbility is available on UPS.com® and through our web services technology.

Free TradeAbility ServicesHarmonizerQuickly and accurately identify harmonized tariff codes for your products.

FormsComplete forms online or browse a library of PDF documents to assist you with export and import shipments.

Chargeable ServicesLanded CostEstimate the landed cost of international shipments, including applicable duties, fees, taxes and transportation costs. This service is available at US$2.00 per query.

Denied Party ScreenerUse a single source to search for restricted trading parties or embargoed countries. This service is available at US$1.25 per query.

Import ComplianceVerify compliance of your import shipments with country-specific trade regulations, procedures, tariffs, laws and administrative rulings. This service is available at US$1.25 per query.

Export License Detector Proactively identify U.S. Government export licensing requirements and exceptions. This service is available at US$1.25 per query.

Additional Services

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Additional Services

Additional Charges that may Apply

Dimensional WeightShipping charges will be based on the dimensional weight of the shipment when the dimensional weight exceeds the actual weight. Refer to page 4 for details on how to determine the dimensional weight of your shipment.

Address CorrectionAn additional charge of US$7.50 per package or a maximum of US$35 per shipment may be billed to the shipper for unsuccessful delivery because of an incorrect address, or if addressedto a P.O. Box.

Extended Area SurchargeAn additional charge of minimum US$20 per shipment or US$0.40 per kg whichever is greater, may be assessed for shipments delivered to certain extended points that are beyond the normal UPS service area. For a copy of the Extended Area Surcharge points, please contact your local UPS office or download a copy from the Vietnam site at UPS.com®.*

Late Payment FeeUPS will send you an invoice for services provided which stipulates a payment date. If payment is not received in full by that date, you will be charged a one-time late payment fee. In addition, in cases of non-payment, UPS reserves the right to charge interest on any amount outstanding as of the payment date.

Bill Duty/Tax and Shipping Charges to ShipperWhen the “Bill Duty/Tax and Shipping Charges to Shipper” billing option is selected, a US$15 surcharge will be billed to the shipper.

Bill Receiver/Freight Collect Refusal FeeAn account number is invalid if it is not the correct account number for the bill-to party, or if it is the account number for a consignee or third party who fails to pay the shipping charges. A fee of US$10 per shipment will be charged for international shipments with an invalid account number.

Customs Brokerage ChargesUPS provides customs brokerage service at no additional charge for routine customs clearance (including formal entries for shipments of up to five tariff lines). Additional charges may apply for complex customs clearance procedures and consolidated clearance requirements. For more information, contact our Customer Service Representatives.

Local Taxes and DutiesAll rates exclude any taxes, duties and surcharges that may be imposed pursuant to local regulations.

Additional HandlingAn additional handling charge of US$5.00 may be applied to the following:– Any article that is encased in an

outside shipping container made of metal or wood.

– Any cylindrical item, such as a barrel, drum, pail or tire, that is

not fully encased in a corrugated cardboard shipping container.

– Any package with the longest side exceeding 152 cm or its second-longest side exceeding 76 cm.

UPS reserves the right to assess the charge for any package that,in UPS’s sole discretion, requires special handling.

* Available from July 2007.

Future Changes – rates, charges, service explanation, and services are subject to change without prior notice.

For details on additional information and services, call our Customer Service Representatives at 04-514 2888 (Hanoi), 08-997 2999 (HCMC).

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UPS.com®

Today’s new global economy is constantly evolving and moving in new directions. That is why at UPS, we are constantly looking at solutions to make your job easier. UPS uses innovative technology and Web power to let you conduct business in new ways.

At UPS.com, there is always something new being added. So visit us often.

You will find useful information and interactive solutions to meet your shipping needs from end to end.

On the homepage, you can find UPS.com features organized into the following three main categories:

ShippingThe shipping area contains all the tools and information that you need before handing off your shipments to UPS.• Create a Shipment* – To ship a package and view Shipping History.• Calculate Time and Cost – Calculate the shipping costs

and determine the delivery dates and times for sending your UPS shipments to destinations worldwide.

• Find Drop-off Locations* – Find the nearest UPS drop-off location.• View Supplies* – Choose from a variety of

UPS packaging supplied to you free of charge.

Tracking*UPS offers the following convenient ways to track your packages:• Track by Tracking Number• Track by e-mail• Track by Reference Number• Import Tracking Number (only available via MyUPS)• Signature Tracking (only available via MyUPS)

Resources*The Resources area provides all customer support service guide and legal information to help users make shipping and trade decisions.• Selecting a Service• Finding Rates and Delivery Times• Preparing your Package• Paying for your Shipment• Getting your Shipment to UPS• Checking Shipment Status • Customer Service

* Available from July 2007.

Note: Information is correct at the time of print.

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Automated Processing

All of our technology shipping solutions will help you ship more efficiently. You choose which oneis right for your business.All UPS shipping systems offer:

– Fast and easy shipping services to more than 200 worldwide destinations served by UPS.

– Point-and-click entry of address-book information.

– Archived shipping history that can be tracked at the click ofa mouse.

– Increased accuracy and reduced errors compared to cumbersome paper forms.

– E-mail Ship Notification to alert your recipients about a requested shipment.

To determine the right UPS solutionfor you, simply refer to the following:

Shipping Solutions

UPS Internet Shipping* Decentralized Shipping Your employees can print UPS (Independent employees, front labels from their desktop PCs: office, administrative staff, etc.) – Web-based shipping system allows anyone in your company to ship from anywhere.

– No software or setup required.

UPS® WorldShipTM Centralized Shipping Full-feature software for (Shipping room, warehouse) high-performance shipping: – Integrated export documentation simplifies international shipping.

– Import shipment data for batch processing.

UPS CampusShipTM Decentralized Shipping with Gain control on your employees’ Centralized Control (Independent shipping activities: employees, front office, – A customized web-based administrative staff, etc. with shipping system allows anyone administrator controls) in your company to ship or track from anywhere, but gives complete visibility and control to the shipping decision-maker.

– No software required.

UPS Solution Shipping Environment Features and Benefits

* Available from July 2007.

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Automated Processing

When you are shipping an international packaging, follow a few simple steps and in no time, your package is ready to go.UPS Internet Shipping is fast, easy and resides on UPS.com, so there is no software to install. Everyone in your organization will have an easy wayto ship, track and schedule a pickup with UPS from their desktop PCs.

Advantages– Quickly determine the rates

of UPS service options, making it easier to choose the service that best fits your needs and budget.

– Create professional shipping labels from your inkjet or laser printer.

– Store the addresses you ship to frequently, and reuse them by simply pointing and clicking.

– Your shipment information is stored, so it is easy to track previous shipments (including signature or to verify past shipment information and rates).

– Arrange for a driver to pick up your shipments or find a drop-off location without leaving our site.

– Generate all required export documentations for international shipments.

Shipping Solutions (Cont’d)

UPS Internet Shipping on UPS.com® *

* Available from July 2007.

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Automated Processing

Note: For a copy of UPS WorldShip, please contact our Customer Service Representatives.

– Customize your default settings to match your shipping preferences.

– Track packages or multiple-piece shipments by reference number or tracking number through direct access to UPS.com®.

– Alert up to five parties of requested shipments, exceptions

and/or deliveries via Quantum View NotifySM.

Manage all your shipping functions right from your desktop PC with UPS WorldShip, our free shipping software.

Advantages– Access the full portfolio of UPS shipping services.

– Speed shipment processing with point-and-click address entry.

– Display current rates instantly with the built-in rate calculator.

– Generate all required export documentations for international shipments.

– Import and export data to/from your spreadsheet, database and word processing programs.

– Import shipment data in a batch and process it manually or automatically.

– Process shipments with a future pickup date.

Shipping Solutions (Cont’d)

UPS® WorldShipTM

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Automated Processing

Shipping Solutions (Cont’d)

UPS CampusShipTM

From their desktop PCs, your employees will have everything they need to prepare shipments, ship and track packages, schedule a pickup, and even alert their recipients that a package is on its way.

To learn more about UPS CampusShip, please contact our Customer Service Representatives.

Advantages– Accessible from any computer

connected to the Internet.

– Conserves resources, since the system needs no installation and users need minimal training.

– Access to global and personal address books.

– Customizable to your business needs.

A Web-based, UPS-hosted shipping system that everyone in your enterprise can use. Perfect for business with employees who may be in the next office, the next building or even the next city and for companies who ship only a few packages a day. Law offices, banks and financial institutions,real estate firms and insurance agencies, just to name a few.

UPS CampusShip is designed with both portability and reporting capabilities in mind. You can use it wherever you are, whether in your office or on the road. You can manage the way your employees ship with UPS by controlling the types of services they use, requiring and validating a reference code (e.g. department code, cost code or client/matter code), even conveniently downloading all shipping activities within your company.

– Import address books, employee data, shipper account number and reference codes.

– Import from or link to external address books.

– Validate reference codes according to your business rules.

– E-mail notification of shipment, delivery or exception status.

– Access to all UPS billing options, including billing to your credit card.

– Efficiently allocate costs to either internal departments or specific clients.

– Generate all required export documentations for international shipments.

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Track Your Shipment

What is your Reference Number*?For your convenience, you cantrack a UPS package by a number of your choice. When you ship a package, assign a “Reference Number” to coordinate with your (or your customer’s) billing or filing system. Your chosen reference number could be a purchase order number, a customer’s job number or a phrase that helps you identify your shipment. The number you select can obtain any combination of letters and numbers up to 35 characters.

Convenient Ways to Track PackagesAt UPS.com : Just log on to theHomepage, and you can track your package there. Or, click on the Tracking tab and you are ready to track up to 25 different tracking numbers. From the location of your package to who signs for it when it arrives, it is all here with a click of a mouse. You can also track by using your own reference numbers. It is that easy.

Using UPS shipping systems:When you ship with UPS shipping system - UPS Internet Shipping*, UPS® WorldShip™, UPS CampusShip™, the tracking number is automatically stored in the system for easy tracking. For more information, refer to pages 32 to 35.

UPS Visibility ServicesUPS Visibility Services provideinformation about shipments asthey move through the UPS system, from the time the shipper uploads package information to UPSto the time the package is delivered to the consignee. Visibility Services are designed to meet your varying needs for information and may provide information reactively (upon request) or proactively (as events occur). Channels for Visibility Services include UPS.com®, UPS shipping systems and UPS OnLine® Tools. The following UPS Visibility Services are currently available:

– Tracking*– Quantum View NotifySM *

Convenient Numbers to Track PackagesWhat is a Tracking Number*?UPS uses a tracking number toidentify and locate a package asit moves through the UPS systemto its destination. A tracking number is automatically assigned to your package, whether you automatically or manually process your shipment. You or your customer can use this number to keep track of, locate and verify the arrival of your package, as well as other details.

UPS Visibility Services

* Available from July 2007.

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UPS Visibility Services (Cont’d)

Delivery ConfirmationSignature Required andDelivery Confirmation AdultSignature Required:UPS Delivery Confirmation* services are available prior to the release of your shipment.

Both services will require the UPS service provider to request for a consignee’s signature before the delivery of the shipment. However, with the Delivery Confirmation Adult Signature Required service, only an adult (at least 18 years old#) consignee signature will secure the release of the shipment.

A surcharge of US$2 and US$2.75 will be imposed for Delivery Confirmation Signature Required service and Delivery Confirmation Adult Signature Required service respectively.

Quantum View NotifySM

Quantum View Notify sends proactive e-mail alerts of key shipment events to as many as five e-mail addresses per request, so you and your customers stay informed about the status of your most important packages. You can choose any combination of three critical shipment alerts for a particular package:– Ship Notification: includes date of shipment and scheduled date of arrival.

– Delivery Notification: providesdelivery details and manifestinformation.

– Exception Notification: presentsrescheduled delivery date in the event of delays.

With Quantum View Notify, you can:– Provide proactive customer service by alerting customers before their shipment is scheduled to arrive.

– Proactively alert your sales force and service technicians that critical shipments have arrived.

– Use the service whenever youneed visibility on a select number of critical shipments.

– Send information on critical shipments directly to your customers.

– Reduce the time spent tracking individual packages.

Track Your Shipment

* Only available for customers using a UPS compliant shipping system that produces a smart label.

# UPS is not liable for inaccurate age assessment as this is solely determined at the discretion of the UPS service provider.

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UPS – Packaging

UPS Express Envelope Designed for urgent correspondence and documents only. There is no limit on the weight or the number of pages you may enclose. Export documentation is not required for shipments to other countries.

Dimension: 32.5cm x 23.5cm

UPS Express PakIdeal for flat, non-breakable articles including heavier document shipments. Charges are based on weight* and zone. Export documentation is required.

Dimensions: 41cm x 31cm 54cm x 42cm

UPS Express BoxThe UPS Express Box is suitable for a wide range of items, including computer printouts and electronic parts. Charges are based on the weight* and zone.Export documentation is required.

Dimensions: 50cm x 30cm x 30cm

30cm x 30cm x 30cm

50cm x 30cm x 18cm

40cm x 30cm x 20cm

65cm x 40cm x 50cm

Choose Your PackagingUse UPS packaging or your own. We offer a variety of free containers for selected services. To request for supplies, contact our Customer Service Representatives.

* Dimensional weight applies for international shipments. See page 4.

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UPS – Packaging

UPS 10 KG Box® and UPS 25 KG Box®

Use this box for UPS Worldwide Express and UPS Worldwide Express Saver shipments. Export paperwork included. Charges are based on a flat rate and zone.

Dimensions:UPS 10 KG Box: 41cm x 33.5cm x 26.5cm (holds up to 15 kg)UPS 25 KG Box: 48.4cm x 43.3cm x 35cm (holds up to 30 kg)

Refer to the chart below to select your packaging

UPS Express Tube Our triangular and cylindrical shipping tubes accommodate and protect larger documents which should be rolled rather than folded. Use tubes for blueprints, charts, maps, drawings or posters. Charges are based on the weight* and zone. Export documentation is required.

Dimensions: 100cm x 7.65cm (diameter)

51.2cm x 7.65cm (diameter)

123.5cm x 6.5cm (height)

UPS Express Envelope

UPS Express Pak

UPS Express Box

UPS Express Tube

UPS 10 KG Box/UPS 25 KG Box

UPS Worldwide UPS Worldwide UPS WorldwideExpressSM Express Saver ExpeditedSM

* Dimensional weight applies for international shipments. See page 4.

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Access to UPS

• UPS Authorized Agent No. 10 Le Thach Street, Hoan Kiem District, Hanoi, Vietnam Tel: 84 (4) 824 6483 Fax: 84 (4) 826 6464 Operating hours: Monday to Friday: 7:30 a.m. to 6:00 p.m. Closed on Saturday, Sunday and Public Holidays.

• UPS Office in Hanoi No. 77 Lang Ha Street, Ba Dinh District, Hanoi, Vietnam Tel: 84 (4) 514 2888 Fax: 84 (4) 514 2738 Operating hours: Monday to Friday: 7:30 a.m. to 6:00 p.m. Closed on Saturday, Sunday and Public Holidays.

• UPS Authorized Agent 80 F Nguyen Du Street, District 1, HCMC, Vietnam Tel: 84 (8) 824 3597 Fax: 84 (8) 824 3596 Operating hours: Monday to Friday: 7:30 a.m. to 6:00 p.m. Saturday: 7:30 a.m. to 1:30 p.m. Closed on Sunday and Public Holidays.

• UPS Office in HCMC 74 Nguyen Van Troi Street, Phu Nhuan District HCMC, Vietnam Tel: 84 (8) 997 2888 - 997 2999 Fax: 84 (8) 997 3888 Operating hours: Monday to Saturday: 7:30 a.m. to 6:00 p.m. Closed on Sunday and Public Holidays.

Drop Off at Your Convenience

There are now over 30 UPS drop-off locations to serve you across Vietnam. Which means, if you have an urgent document or package, you will never have to go too far! You can choose to drop it off at any off the following UPS drop-off locations.

Besides giving you ease and convenience, many of our drop-off locations offer later pickup time, allowing you to prepare your shipments at your own schedule.

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More UPS Business Solutions

UPS Supply Chain SolutionsSM A single source can synchronizethe flow of goods, funds, and information for your company. UPS Supply Chain Solutions has resources for every aspect of supply chain networks, from transportation and distribution to customs brokerage and design consulting.

Our experience and coverage provide Global 500 and growing companies alike with flexibility of modes and scheduling, scalability of design and resources, and global reach.

Whether you need individual services, integrated products or industry specific solutions - it is all from a single source.

For more information onUPS Supply Chain Solutions,visit www.ups-scs.com

UPS CapitalSM UPS offers businesses worldwide the opportunity to integrate supply chain financing and supply chain management. With an array of financial services designed to help your business participate fully in the growing global economy, UPS Capital can add its financial strength to your vision. The result is strong, profitable growth.

The addition of financial services to the other capabilities of UPS can provide resources for companies to enhance their competitive advantage by leveraging the supply chain - the flow of goods, information, and funds - through one single global service provider: UPS.

UPS Capital focuses on delivering financial services to small to medium-size enterprises and international companies. Our solutions enable businesses to take advantage of the economies of scale that the UPS enterprise offers. By understanding a company’s goals, operational strategies, and supply chain structure, UPS Capital can truly impact your bottom-line financial performance through our suite of services.

For more information on UPS Capital, visit www.upscapital.com

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Contact

Company

Address

City State/Province

Country Postal Code

Phone E-mail

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This is to inform you that we have chosen UPS as our transportation carrier.

Until further notice, please forward all UPS-compatible package and freight shipments to us through this carrier or their agents. See reverse side for more service details. For more infomation about UPS’s services,please visit ups.com.

Thank you for your cooperation.

Respectfully,

(Signature)

(Name – Please Print)

(Title)

(DD/MM/YY)

FROM:

Cont’d

Contact UPS Account No.

Company

Address

City State/Province

Country Postal Code

Phone E-mail

UPS Routing Form

Page 46: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

SERVICE OPTION (verify availability)Unless otherwise stated, send all shipments via:

UPS Worldwide ExpressSM

UPS Worldwide Express Saver

UPS Worldwide ExpeditedSM

BILLING OPTION (verify availability)Unless otherwise stated, charges should be billed as indicated below:

Shipping Charges: Duties and Taxes:

Shipper Shipper

Receiver Receiver

UPS Acct. No. Country UPS Acct. No. Country

Third Party Third Party

UPS Acct. No. Country UPS Acct. No. Country

DECLARED VALUE FOR CARRIAGE

Declare value on UPS Waybill/shipping record for the purposes of increasing UPS’s standard limits of liability. Specific Instructions:

Do not declare value on UPS Waybill/shipping record for the purposes of increasing UPS’s standard limits of liability.

REMARKS

UPS Routing Form

© Copyright 2006 United Parcel Service of America, Inc. UPS, the UPS brandmark and the color brown are trademarks of United Parcel Service of Amercia, Inc. All rights reserved 01880268 Rev. 9/06

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Page 48: UPS Rate and Service GuideVietnam UPS Vietnam Hanoi: 77 Lang Ha, Ba Dinh District, Hanoi, SR Vietnam HCMC: 74 Nguyen Van Troi, Ward 8, Phu Nhuan District HCMC, SR Vietnam Customer

UPS Rate and Service GuideEffective January 1st, 2007

Daily RatesVietnam

UPS Vietnam

Hanoi:77 Lang Ha, Ba Dinh District,Hanoi, SR VietnamHCMC:74 Nguyen Van Troi, Ward 8, Phu Nhuan DistrictHCMC, SR Vietnam

Customer ServiceHanoi - Tel: 04-514 2888HCMC - Tel: 08-997 2999Visit us at UPS.com®

UPS R

ate and Service Guide

Daily R

ates 2007