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+Michael MageInternship Seminar 2012
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+Multicultural Competency
Assessment Practice
Focus Areas:
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Multicultural Student ServicesUniversity of Puget Sound
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MulticulturalStudent ServicesUniversity of Puget Sound
[1] About Puget Sound[2] Internship Objectives[3] Assessment Project[4] Theory to Practice[5] Conclusion
Overview:
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About Puget SoundThe mission of the university is to develop in its students capacities for critical analysis, aesthetic appreciation, sound judgment, and apt expression that will sustain a lifetime of intellectual curiosity, active inquiry, and reasoned independence.
2,867 Total Students
12 to 1Student-Faculty
Ratio
559 Students of Color
$48kCost of
Attendance
“[S]tudents report that frequency of interaction with
people of different backgrounds did not meet their
expectations.”
Campus Climate Survey2006
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Internship Objectives100 hour Summer Internship in the Department of Multicultural Student Services (MCSS) at the University of Puget Sound.
“[S]tudents report that frequency of interaction with
people of different backgrounds did not meet their
expectations.”
Campus Climate Survey2006
Czarina RamsayDirector, Multicultural Student Services
60% Assess Multicultural
Engagement at Puget Sound
25%Develop Departmental
Marketing Materials
15% Observation, Gain Insight,
Learn Strategies
[1] Network with professionals[2] Learn about roles and paths[3] Assess campus environment
[1] Create MCSS brochure[2] Create LGBT brochure[3] Update Website
[1] Informational interviews[2] Review existing documents[3] Student focus groups[4] Identify best practices[5] Make recommendations
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Assessment of Multicultural Engagement at Puget Sound60% of my internship was dedicated to an assessment of Multicultural Engagement at the departmental, divisional, and institutional levels, including student, staff, and faulty interviews.
CIRP/NSSENational
Survey Data
9Exploratory Faculty/StaffInterviews
MSPMulticultural
Strategic Plan(Divisional)
Observation of Campus & Website
2006Campus
Climate Survey Data
4Semi-Structured
StudentFocus Groups
DSPDiversity
Strategic Plan(Institutional)
Understanding ofMission & SLOs
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+Limitations
• Limited observation: 100 hrs, Summer Term, Mondays only.
• Unable to directly participate in programs.• Interviewees selected using snowball and
judgment sampling, which may limit scope of feedback.
• Subjective nature of “multicultural engagement.”
• Qualitative assessment.
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+Theory to Practice
• Creating Inclusive Campus Environments (Harper, 2008)
• Intercultural Maturity (King & Baxter Magolda, 2005)
• Complexities of Diversity (Reynolds & Pope, 1991)
• Student Leader Diversity Rubric (Texas A&M, 2008)
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+FindingsFive Significant Themeswere identified.
[3]High engagement in the liberal
arts intellectual tradition
[2]Multicultural engagement efforts are not consistent
across all areas
[1]Campus conversation on diversity is in a period of
transition
[5]A need for professional
advocacy, support and training
[4]A desire to address
multiculturalism and social justice
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+RecommendationsFive Significant Themeswere identified.
[3]Provide opportunities of
cognitive dissonance
[2]Establish a common language
of diversity terms
[1]Continue to create an inclusive
campus culture
[5]Translate LGBT commitment to
other areas
[4]Coordinate divisional and institutional assessments
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What I learned…
[1] Understanding the importance of assessment[2] Confidence in multicultural competency knowledge, skills[3] Appreciation for a Jesuit social justice perspective[4] Awareness of diversity at different institutional types[5] Need of a support system when advocating for students
Summary:
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+Comments
Questions
Time for: