Saumil N. Patel

Objective:

● To be a successful Supply Chain professional, excel qualitatively in whatever task I take up, and

keep striving for value-addition.

● To contribute to the growth of the organization I work for in sync with its vision and mission.

Desired job description: I am willing to make a career in the supply chain management, purchase,

eProcurement / eSourcing, eRFX (eRFI, eRFP, eRFQ, eAuctions) management, Contract management,

Spend management, vendor sourcing], P2P, O2C, R2R, SaaS, market intelligence, team management,

along with customer & client service activities.

Strengths & skills:

● Always try to have tasks be executed in a well-organized manner, have analytical bent-of-mind.

● Am good at written & verbal abilities, good at verbal & non-verbal customer service, online

marketing.

● Like to be utmost punctual and accurate, as far as possible, in terms of timings, work allotment

& execution, etc.

● Have knowledge of e-Procurement activities (Ariba 9r1, 12s1, & 13s1, 14s1, modules, e-tenders,

e-auctions, e-RFX, SaaS-based solutions, contract management, spend management, market

intelligence, etc.).

● Strongly believe in team spirit and collective participation, customer and client satisfaction.

● Good team management.

● Have given presentations to the domestic as well as international clients (Corporates & Govt.

clients), in person as well as telephonically.

● Can work as a very good coordinator for any task / project.

● Have helped my IT colleagues with in-house testing of applications, etc. activities.

● I am always willing and eager to learn new aspects of my job profile so as to gain value-addition.

● Trained in Lean & Green Belt (Six Sigma) for continuous process improvements.

Total work experience (9 years):

Currently, I’m working at Medusind Solutions, Ahmedabad (from September 2016) as an Assistant

Manager – Client Services, into Master Data Management and Contract Management for a Global

Healthcare industry player.

Previous work experience:

1. Worked with Genpact, Gurgaon, Haryana (from March 2013 until August 2016) in the eSourcing &

Contracting domain for a global client in the Oil & Energy sector, for the below-mentioned activities for

my region as well as assist a few other regions:

Position: Assistant Manager - Operations (Ariba eSourcing & Contracting)

● Creating, controlling, and monitoring eRFX events on Ariba.

● Spend data management / analysis.

● Customer / Client coordination and interaction (overseas as well as domestic clients)

● eSourcing strategies & category management.

● Contract management (creation of contractual documents – amendments, change orders, work

releases, drafting MSAs / Standalone Agreements, contract assessments and fitness activities,

DocuSign, termination letters, awardal letters, contract workspace management on Ariba as

well as SAP, etc.)

● Vendor management (pre-qualification, due diligence, HSSE, ACDD, new vendor sourcing, etc.)

● Marketing / business development support.

● Team management activities (attendance management, capacity utilization record, monthly

performance meetings, impart trainings).

● Process training activities for the new joinees in my team.

● Pricebook creations and updations.

● Market / business intelligence, benchmarking, capturing trends, etc.

● Assisting contract managers with tender & contract evaluation activities (cost analysis and

comparisons, etc. of various bidders).

● Supplier profiling for new suppliers for new contract awardal.

Achievements:

● I had received an appreciation and award from my client, for my excellent service and timelines,

and my proactive approach.

● Have attended Learning & Development sessions to upscale my knowledge and skills.

2. Worked with Consus Consulting Group (from Sept. 2012 until Jan. 17, 2013).

Position: Consultant – Strategic eSourcing.

● Worked onsite with a client in Mumbai, as a Consultant for eSourcing & Spend Management

activities.

● Sourcing strategizing::Guided the client on e-sourcing strategies based on different situations;

eRFX management [i.e. creation & development of events (eRFP, eRFQ, eRFI) in Ariba, creating

e-Auctions (Reverse, Forward, English, Dutch) and various other types of auctions, monitor and

control these events], analyse their spend, category management, consult them on which areas

/ categories they can go for eRFP, eRFQ, eRFI, and eAuctions, so as to optimise their savings.

● Performed in-depth analysis of proposals received from the bidders, draw conclusions, prepare

comprehensive summaries, and present back to the client in a concise manner, report

generation.

● Vendor management by new vendor sourcing and training them as well as training the existing

vendors for Ariba application, on how to bid in the system, how to overcome the difficulties

(technical/non-technical) they may face for ebidding, etc.

● Helped my client / buyer, and various other departments at my client's place use Ariba

independently and with ease.

Thus,

● I provided esourcing services (RFP, RFI, RFQ) to the client based on the pre-defined service

levels.

● Lead and executed Ariba esourcing process from start to finish, e.g., eRFx development, reverse

auctions, data analysis, etc.

● Provided support based on my strong understanding of the reverse auction methodology and

concepts that apply to various sourcing scenarios: Lots & items, Pricing, Supplier

Communications, stakeholder change management.

● Identified the areas of process inefficiencies and suggested improvements to management,

including development of templates and job aids to improve efficiency and effectiveness of

Ariba.

● Coaching, transferring knowledge, and developing buyer team members regularly to be more

effective in their current roles.

3. I worked with my family business in Ahmedabad (from Nov. 2010 until Sept. 2012) and looked for a

job opportunity in the e-Procurement / e-Sourcing domain simultaneously.

Position: HR & Financial support activities.

4. e-Procurement Technologies Limited, Ahmedabad (Sept. 2010 to Oct. 2010; on contractual

basis)

Position: Deputy Manager – e-Procurement in Dhaka, Bangladesh.

Worked onsite (in Dhaka, Bangladesh) with e-Procurement Technologies Limited, Ahmedabad as a

Deputy Manager – e-Procurement (e-tendering, e-auctioning, Reverse Auctions, etc.), for application

development, testing, deployment, implementation, & maintenance project. This company is into e-

tendering & e-auctioning, Reverse Auctions, e-RFX, etc. services based on SaaS.

I worked on the e-Procurement application level during this tenure.

In addition to my activities which I carried out in this company during my previous tenure, I also

prepared web screen designing document & System Requirements document, did project coordination,

and client co-ordination.

Please view the point no. 5 for the additional activities during my previous tenure at this company.

5. I joined my family business in Ahmedabad (from June 2009 until Sept. 2010) and looked for a job

opportunity in the e-Procurement / e-Sourcing domain simultaneously. One of our partners had moved

out, and my father wanted me to work in the interim.

Position: HR & Financial support activities.

6. e-Procurement Technologies Limited, Ahmedabad (Oct. 2007 to June 2009)

Position: Deputy Manager -- Marketing Support

The company offers SaaS-based e-Procurement solutions, using Java platform (OpenSource Technology,

MySQL) and eRFX engine (enabling e-Tenders & e-Auctions).

I started off as a Deputy Manager in the Marketing Support department, carried out

customer relationship management, and also performed e-Procurement & Business Development

processes, via emails, phone calls.

● I successfully managed a team of 12, along with several ad-hoc activities.

● I coordinated with clients (Govt. as well as Corporates) / project owners and the

suppliers,provided them online training. Have also coordinated with International vendors.

● Managed a project as a Key Account Manager (single point of contact) for BHEL & Essar Group.

● Provided necessary Supplier Management and Training for e-auctions.

● Co-ordinated (training & support) with suppliers for completion of e-RFX.

● Provided basic web-based training for new users.

● Management of live eRFX event, including functional support to users and 3rd party suppliers.

● Resolved and coordinated operational day-to-day issues with the suppliers.

● Got the tasks done from my team in a timely and an efficient manner.

● Worked for business development in the e-procurement domain, trying to bring in new

departments / organizations. I also did cross-selling to the vendors of our clients.

● My job profile included working online as well as offline i.e. over the phone as well as corporate

presentations outside the town.

● Travelled out of town (with stay upto 12 days) for official meets & presentations at Govt. as well

as Corporate houses.

● I used to offer suggestions whenever I felt, and also believe that a suggestion must be followed

with a solution too.

● I also suggested and played a few team building games with my team, and I had received verbal

appreciations from my Manager, the Director, and the HR.

● I formulated performance policy for my team, so as to enhance the productivity & quality.

● I also formulated an aptitude & grammar test for improving the recruitment & selection process.

Hence, I worked on the e-Procurement operational level during this tenure.

Achievements:

● At abcprocure, I had won accolades not just from my Seniors, but also from the HR as well as the

Seniors of other department.

● I had worked as an Account Manager, in the second month of joining the company, and

managed a corporate account and all its activities.

● Got a Govt. contract for my e-Procurement department.

7. Motif India Inc., Ahmedabad (Feb. 2004 to Oct. 2007)

Position: Process Specialist (a designation / title assigned between a Sr. CCR and a Team Leader at

Motif)

This is a web-based & voice-based KPO. I worked as a Process Specialist for the web-based process.

Here, my job profile was related to the international travel industry (airlines, rental cars, vacation

packages, cruises, & hotels).

● I started my job at Motif with responding to customers' inbound e-mail queries in my

project/programme. We have rotating shifts, which means our shift timings and weekly-offs

keep changing every month.

● After a few months, along with responding to customers' e-mail queries, I carried out

contentmanagement tasks i.e. modify the existing scripts whenever required, place new

content/script included for the newly set-up policies and/or procedures or products/services we

may have come up with, figure out script errors and any grammatical errors.

● I then worked for travel partner research activities, wherein I had cancelled reservations and

offered partial as well as complete refunds based on customers' problems and our

corresponding policies.

● In absence of my Supervisor and/or team leader, I have handled teams of 18 in the night shift

and 12 in the morning shift.

● I have also worked on ad-hoc work received from our clients.

● I last worked as a Fraud Investigator in the voice-based process in my project/programme at

Motif.

● I have also given presentations to our international clients, as and when required, when they

arrived in India. I also used to engage in the conversation with them once in a week’s time for

official matters and had also handled client’s email communication, whenever required.

Achievements:

● At Motif, I had won several monthly incentives and top performer awards as well as

appreciations from our client.

● I have received a certificate in regard to my participation in Motif Charity Walk.

● I was nominated for the Agent Of The Year 2006 award in my project / programme and stood a

Runner-up.

Languages known:

Languages Read Write Speak

English Y Y Y

Hindi Y Y Y

Gujarati Y Y Y

Education – Ahmedabad, Gujarat:

Qualification University / Board Year of completion

BBA NRIBA (GLS), Guj. Univ., A’bad

2002

HSC (General / Commerce)

Best Higher Secondary School, GSEB, A’bad

1999

SSC Best Higher Secondary School, GSEB, A’bad

1997

Residential Address: 2A, Krishnakunj Society, Near BSNL Billing Center, Opp. Jalaram Park, Kankaria-

Bhairavnath Road, Kankaria, Maninagar, Ahmedabad - 380008, Gujarat, India.

Current location: Gurgaon, Haryana.

Contact: +91-9953906918, +91-79-25432608

E-mail ID: saumilpatel1981@yahoo.co.in, sim16881@gmail.com

Sincerely,

Saumil Patel

+91-9953906918, +91-79-25432608