UPakWeShipPresents our 5 Star reviews posted by some of our customers in 2015

In a world where its so easy to complain and leave negative remarks on web sites, it is with great pleasure that we can

present these wonderful comments posted by our customers onto our web site. We worked hard to get these great reviews so excuse us while we show off and blow our

trumpet for a few minutes!

“The staff was very patient with my many questions”

Jan 11, 2015by John WagnerUPakWeShip to the UK

We recently used a UPakWeShip shipping container to move from Phoenix Arizona to the UK. It was about the easiest part of the move. The staff was very patient with my many questions and was always courteous. We will look to use them again when it is time to return home at the end of this adventure.

“Everything arrived intact and the U crate didn't have a mark on it.”

Jan 15, 2015by JemUSA to UK

Have moved a lot using other shippers where they do the packing so UPakWeShip was a new adventure. Just moved from US to UK using the U Crate. I was really pleased how helpful the staff were and how easy the process was. We packed the crate full and heavy. Everything arrived intact and the U Crate didn't have a mark on it. If I do it again I will be happy to use UPakWeShip.

“the whole experience hassle-free, and were impressed with the

professionalism”

Jan 16, 2015by Robert K New England to Northern Ireland

My wife and I were delighted with the service we received from UPakWeShip. We found the whole experience hassle-free, and were impressed with the professionalism, helpfulness, and friendliness of all staff, especially Alicia. Our U Crate was delayed slightly because of the Christmas holidays, but we received it within 12 weeks, with everything in perfect condition. We would not hesitate to use the company again and to recommend it to others.

“This wasn't her first rodeo and she was terrific.”

Jan 27, 2015by Eddy Tamayo Tampa Fla to Sydney NSWAlicia Hawk was terrific helping with this move. I had 100's of questions and called and e-mailed on a regular basis. This wasn't her first rodeo and she was terrific. Don't know how much she is being paid ... am certain it isn't enough.

Jan 16, 2015by PJM West Coast USA to West Coast IrelandI have been searching, for a shipping company...to carry out this task. So far so good ...very happy with...Pete Nash, and Alicia..

“They have all been wonderful”

Feb 24, 2015by Lillian SchmidtGreat so farStill in the early stages of the shipping process, but so far everything's been great. Thank your for the excellent communication, Pete and Alicia.

Feb 24, 2015by Christine A.W. Fantastic so farI've had responses from Mark, Pete, and Alicia in that order as I progressed from 'just seeking information' to 'let's get it done". They have all been wonderful and completely clear on what needs to happen. We're moving to Scotland, and are still at the packing stage, but so far everything is moving along.

“I really appreciate their quick response and being totally upfront with prices”

Mar 17, 2015by M.E. Rolle Great ExperienceWe recently moved from St Petersburg, FL to London. Never having done an international move before, and having chosen UPakWeShip from the internet without a recommendation from someone I know, I was nervous about the move. But all along the way, their representatives were professional, friendly, and helpful. I now will be recommending UPakWeShip to any of my friends who are moving abroad!

Feb 27, 2015by Vanessa MoveStill in early stages but I really appreciate their quick response and being totally upfront with prices...made my decision to choose them easy!

Mar 18, 2015by Robert Grossman Completely professionalWe just moved to London and used UPakWeShip. We followed their very explicit guidelines and they performed their service as advertised. In fact, Alicia was very communicative from the start and answered all of our questions thoroughly and swiftly. This was a great choice for us, and we could not be happier with the service. If, like us, you are shipping household goods and not furniture, and can box it up yourselves to fit their dimensions, this is the perfect choice... and very affordable. The whole experience was exactly as they advertised it, maybe a little bit better even.

“they performed their service as advertised.”

“they where very friendly”

Apr 16, 2015by Tristan Perree' move from VA to Germany

My family moved to Germany and we looked all around on line and around town to find a moving company I got in touch with a few to see what I would look at in price and needless to say UPakWeShip beet them hands down and they worked with us and aloud me to use a U Crate I had already. They worked with the change in my time line they stayed in touch and answered all questions I had they where very friendly and I will go with them for any move I have again the USA branch and the UK branch was great the UK branch got in touch and set up a day to bring our stuff to us the driver was great he helped us get the U Crate to our house because the truck was not able to get close to the house so I say to anyone that has a need for a moving company go with UPakWeShip

“The removal was fast and smooth”

Apr 27, 2015by Nadia Chernenko excellent relocation forth and backI moved from the UK to Finland, and a year later after my job contract expired I moved back. I found UPakWeShip on internet among other companies during my first move to Finland. They were the fastest to provide a quote (a plausible price!). The removal was fast and smooth, the company manager Chris always responded promptly to emails to provide comments/tracking information. The return removal back to the UK was equally excellent. I would definitely recommend this company to anyone moving around Europe!

Apr 24, 2015by Linda Brown Early daysPete has been so very helpful with my so many questions and making this easier for me, now it's over to Alicia and already I feel comfortable. Thank you x

“I'd definitely ship with them again.”

May 7, 2015by Thomas Mills No additional costsApart from the fact that things weren't particularly well coordinated when my crate in a shared container arrived in Australia (I got sent the bills from the receiving company in Australia). Once notified, UPakWeShip promptly accepted the costs. Their estimates with regard to customs clearance costs were also pretty close to the mark, although the clearance did take almost two weeks. In all, a good experience and I'd definitely ship with them again.

“there were no extra fees”

May 8, 2015by Andrew on Everything went as planned

Moved from US to Hungary. Everything went as UPak said it would. My quote was very reasonable and there were no extra fees. We booked on short notice and were able to navigate everything before we left thanks to great help from UPak. We were very happy with the service and we will be using their services again in the future.

“Mange tak, Alicia!!”

May 17, 2015by Denise Daubenspeck-Jensen Moved from PA, USA to Kolding, Denmark

I have only been here 3 weeks and still waiting on the sailing details, but Alicia has been there for me every step of the way so far. She has answered my numerous emails containing my numerous questions. Even the silliest questions I had, she was there to answer and very pleasant with doing so. Mange tak, Alicia!!

“I don't know how they could improve”

May 27, 2015by Edward Chisman Moving back to the UK

My time was very short but UPakWeShip and the team came through, best of service and the most helpful people I have ever had to deal with, if you have a problem, call or email them and it WILL be sorted, I don't know how they could improve, an A1 10 out of 10 company. If you are shipping you can't do better

“They have everything down to a science.”

May 28, 2015by Tracy Osborne Moving across the Ocean

Alicia and everyone at UPakWeShip were wonderful. They have everything down to a science. They made shipping my stuff to England very easy and hassle free ! !!

“excellent support and guidance”

Jun 22, 2015by Lauren Safe, Secure and Specialist Support

Very pleased with the full team, from the excellent support and guidance from Mark and Alicia on all the paperwork and timings as well as very pleasant shipping pick-up and delivery men. So glad chose the U Crate option for shipping between USA and UK

“his customer service was amazing”

Jun 25, 2015by Gabriel Moved from the UK to Canada

I moved from the UK to Montreal, Canada. I dealt with Chris Smith from the UK and his customer service was amazing. He replied to all my questions within minutes every time.

Once the items arrived in Canada I dealt with their correspondent agent from Toronto and Montreal which also offered an amazing service. I am very happy with UPACKWESHIP services and I will definitely use them again. Thank you guys.

“Everything went seamlessly”

Jul 13, 2015by R. Mills New York to London

I recently relocated to London from New York, and a friend recommended your company to help with shipping our belongings. I just wanted to say thank you for all your help during the move. Everything went seamlessly, and my shipment arrived at my apartment on Thursday, just as promised. It couldn't have been done more easily or more professionally. In particular, I'd like to thank Pete and Alicia: they were more than helpful, and they answered every question that I had during the process. I've recommended your company to another friend who's planning on moving to Europe.

“Alicia Hawk is incredible!”

Jul 15, 2015by Caroline Kirkpatrick 5 Star Service! SF to Vienna

Alicia Hawk is incredible! Moving is stressful, but she makes it easy. I shipped my things from San Francisco to Vienna, and she was there to answer every one of my questions and make me feel safe and secure as I shipped everything I own away from me to meet me in my new home weeks later. She answers all emails with speed, kindness and detail, always making me feel comfortable and supported. Everything was seamless. I am so grateful for Alicia's service and the UPakWeShip experience!

“It was first class service all the way”

Aug 2, 2015by Feona First Class service

I used the U Crate service to ship my daughter's personal stuff from Orlando, FL to England. The price was right, my emails answered promptly and Mark helped me with the customs form. It was first class service all the way and the U Crate arrived in perfect condition.Thank you Alicia, Mark and everyone at UPakWeShip. Will definitely use you again when I move back. Highly recommended.

“just all round pleasant to do business with.”

Aug 5, 2015by Garry So far, wonderful!

Just signed the contract and so far the service has been excellent - all questions answered promptly, great info on the website and just all round pleasant to do business with. Makes a difficult job so much easier!

“these guys stand out as being easy to understand and work with”

Aug 21, 2015by James Richardson Good service

It is a crazy market for overseas shipping and these guys stand out as being easy to understand and work with. Everything went quickly and smoothly at a price I think seemed reasonable. If you are a DIY type of person this is a good company to work with. Only thing that didn't work for me was the tracking info which would have been nice to see just for keeping an eye on things.

Aug 24, 2015by Laura S. Amazing Experience!When I first started looking for the right company to use for my palette full of boxes I needed to get from New Jersey to Germany, I had quite a hard time. Companies that didn't sound legitimate, rude responses upon first contacting companies (or no response at all) and of course horrendous rates. Then I found UPakWeShip and immediately felt like I was in good hands. Alicia Hawks guided me through the whole process. I had lots of questions (even sent pictures of the way I arranged my boxes) and pretty much needed hand holding until my freight was on its way. The estimate until my boxes would get delivered was 5-7 weeks. 7 weeks to the day, my palette arrived at my destination. Everything was in perfect shape, nothing ripped, opened or damaged. I am one happy camper! I would choose UPakWeShip again in a heartbeat. All the tutorials (especially on measurements and filling out all necessary forms) helped me a lot. Thanks for getting my belongings to my new home!

“I am one happy camper!”

“No bureaucracy. No silly games, hidden agenda of surprise fees.”

Aug 25, 2015by William Miller Overseas Moving Review

Thank you getting all this together Pete. I'll get on this tomorrow. It is the middle of the night here now, and I've had one too many glasses of Chianti to function properly. That being said, UPAK should offer classes on how businesses should operate. Seriously, why is it that I can arrange to ship my household possessions half way across the planet easier than I can arrange the setup of my cable television service? Your company never fails to fascinate me. No bureaucracy. No silly games, hidden agenda of surprise fees. A fair price for the serviced offered. Moreover, you do it efficiently! And yes, feel free to quote me on that on any and all of your promotional material. Don't ever change

William Miller

“This was an awesome job”

Sep 1, 2015by Anslum Hudlin Awesome Job!!

This was an awesome job from beginning to end reasonable price for million dollar service. Alicia Hawk kept me informed from beginning to end not one email went unanswered. I received my U Crate today looks just like I left it 7 weeks ago in Texas. Thanks again.

“I was amazed of how painless and easy it was with, UPakWeShip”

Sep 5, 2015by Claude lebaleurAnxious moving? Use UPakWeShip!

This was my first experience moving overseas and was anxious about the custom. The person Alicia, who was my contact, responded to each email of many, I had many questions. She was always cordial and responded patiently. Everything was well organized, the only difficulty was that the guy who pickup the box did not know how to do so and kind of mishandled it but Alicia reassured me that it will be all right. After 5 weeks, the box came safe and sound in UK from Chicago. I was amazed of how painless and easy it was with , UPakWeShip. Thank you so much, I will definitively recommend your services. Sincerely, Claude.

“Very good service, friendly, helpful and efficient,”

Sep 16, 2015by Laura

Very good service, friendly, helpful and efficient, would recommend

“We received everything in perfect condition with no hidden fees or customs problems.”

Nov 11, 2015by Kate Great Service!

We are so happy we found UPakWeShip. We received everything in perfect condition with no hidden fees or customs problems. Service in the U.S. and Spain was great. Alicia answered all our emails very quickly and was extremely helpful. Would definitely use this company again.

“the staff at UPak with us all the way”

Nov 30, 2015by Richard Hackley US To UK

I found UPakWeShip by 'surfing' the internet. It turned out to be a 1st class find. Our personal items (50 U Crate) we picked-up on Sept. 18, 2015 and delivered to our residence in the UK on Nov. 24, 2015. There was no damage to the 'box' or its contents. Of importance was the fact that the staff at UPak with us all the way via 2-way email communication. We couldn't of done it without them. They were there when needed. I would highly recommend UPak for an international relocation of household items!

“your people were ALL professional”

Dec 9, 2015by Doug McClain

Everything was well done. The people and service were great the delivery people were very professional, caring, and exhibited a wonderful attitude. The only thing that was frustrating was that we were told the process should take 6-8 weeks. We packed all of our winter clothing in boxes in the container. We were actually in our 12th week waiting when our shipment arrived on December 3. We had been pretty cold for a couple of weeks in our autumn jackets. Everything else was good and your people were ALL professional.Hello Doug thanks for your response. I am sorry this took longer than our normal transit times. I'm not sure off hand what caused the delay but may be there was a customs hiccup. Even during the slow season (October / November) we have been shipping a container of everybody's things every week from the USA to Europe. Once again I apologize and will check with operations to make sure we are on top of our transit times. Cheers The Moving Doctor

“Alicia was exceptionally helpful.”

Dec 15, 2015by Sarah Braun From France to the US

I would also like to add to my review that Alicia was exceptionally helpful. I must have sent her at least 50 emails, and she was always polite, helpful, and understanding. It really put my mind at ease. Thanks again for all of your help!

“I would highly recommend using their services”

Dec 15, 2015by Sarah Braun From France to the US

I just wanted to give a big THANK YOU to the UPakWeShip team. From the time I began looking at quotes this summer in Paris, France for my move back to the United States (with 8 years of belongings) until my U Crate ended up on my doorstep in rural Illinois, they were helpful and accommodating with any questions that I had regarding the process (and I had a lot!). I appreciate their patience so much! My shipment arrived about 7 weeks after it left France--about a week earlier than I was expecting, and everything was present and accounted for in one piece. I received periodic updates on the location, and with the information I was given, I was able to track the container ship that my cube was on. I would highly recommend using their services to move internationally. The price, customer service, and the option of shipping all of your belongings in one U Crate is the best combination I have been able to find.

“everything has been great.”

Dec 16, 2015by Kelly Wilson

So far everything has been great. I got a prompt response to my quote request and then a good follow-up with the booking information. I think the web site is well done and clear about the services. Thanks!

“We are 100% satisfied with UPakWeShip”

Dec 21, 2015by Francesca Garcia-Gonzalo Excellent service from start to finish

We moved from San Francisco, USA, to Madrid, Spain. We are 100% satisfied with UPakWeShip and would recommend them anytime. Alicia, our move coordinator, was great. She was really nice and always attended our needs promptly and efficiently. This was all the more remarkable considering that we hired their services only 2-3 weeks before our move and were therefore in a hurry. As we expected, the UCrate100 arrived in Madrid two months after it left the Bay Area. It was in pristine condition, exactly as we had left it two months prior. Overall, UPakWeShip gave us great value for our money.

“So very simple and easy”

Oct 8, 2015by Jennifer Mann Excellent process, US to UKJust over Six weeks total. So very simple and easy, no extra fees, just as it was quoted. If you are worried, go with this company and I assure you all will be perfect. Simple, on time, nothing to worry about. Tops in my book!!!

“shipping my personal belongings was stress free”

Aug 3, 2015by Anne Hinett Excellent, prompt serviceMy emails were promptly addressed and the process of shipping my personal belongings was stress free . Thanks for the excellent service I was provided.

Sep 11, 2015by Lance Anderson This is the second time we have used UPakWeShip and both times it has been a stress free and easy. The staff at the two places in LA where we packed our box couldn't have been more helpful. I know that next time we go back to the states we will be using UPakWeShip again, Excellent service and always available to talk to you, thanks again.

“Excellent service and always available to talk to you,”

Jul 16, 2015by Jez ClementsSF to Cambridge UKBox was excellent, service was good, everything arrived safe and sound with minimal fuss. There was a bit of paper work but I blame customs for that!Thanks UPAKWESHIP - great service

“Thanks UPAKWESHIP - great service”

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