Unlock the Power of Communications: Create Communication Plans that Win

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Unlock the Power of Communications: Create Communication Plans that Win

Transcript of Unlock the Power of Communications: Create Communication Plans that Win

Page 1: Unlock the Power of Communications: Create Communication Plans that Win

Unlock the Power of Communications: Create Communication Plans that Win

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About Resource Media

•  Communications Strategy

•  Media Outreach Campaigns

•  Environmental and Health Policy Focus

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Staff 30 9 Offices

San Francisco Seattle Boulder Kalispell Sacramento

Bozeman Portland Salt Lake City Anchorage

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If you remember

one thing…

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Strategic Communications Pyramid Goals

DecisionMakers

Audience

Values&CoreConcerns

Message

Messengers

Targets

Tac8cs

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It’s All About the Plan

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Workbook

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What’s Your Biggest Challenge?

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Strategic Communications Pyramid Goals

DecisionMakers

Audience

Values&CoreConcerns

Message

Messengers

Target

Tac8cs

Goals

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Headline: Obama Reinstates Offshore Drilling Moratorium

Goals: Specific & Measurable

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Goals: Defining Success

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Strategic Communications Pyramid Goals

DecisionMakers

Audience

Values&CoreConcerns

Message

Messengers

Target

Tac8cs

Goals

DecisionMakers

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Decision Makers: Who Can Make It Happen?

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Connect: Decision Makers and Target Audiences

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Goals

DecisionMakers

Audience

Values&CoreConcerns

Message

Messengers

Target

Tac8cs

Goals

DecisionMakers

Strategic Communications Pyramid

Audience

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Identifying the Best Audience

Consider:

•  Their influence with the decision maker

•  Your influence with them — are they “gettable?”

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Audience: Targeted and Specific

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Audience: Who’s Against You?

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Values Goals

DecisionMakers

Audience

Values&CoreConcerns

Message

Messengers

Targets

Tac8cs

Goals

DecisionMakers

Strategic Communications Pyramid

Audience

Values&CoreConcerns

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Values & Core Concerns

•  Health & Safety •  Prosperity •  Family •  Legacy •  Freedom

What Moves Your Audience?

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Values & Core Concerns

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Who’s against freedom?

“America will never seek a permission slip to defend the security of our people.” – George W. Bush

Values & Core Concerns

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Your Values •  Health and safety •  Prosperity (fishing

and tourism jobs) •  Family •  Legacy

Opposition’s Values •  Prosperity (oil

industry jobs) •  Security (energy)

Values & Core Concerns

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Goals

DecisionMakers

Audience

Values&CoreConcerns

Message

Messengers

Targets

Tac8cs

Goals

DecisionMakers

Strategic Communications Pyramid

Audience

Values&CoreConcerns

Message

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What’s Your Biggest Challenge?

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Message

•  What is the threat?

•  What values are at stake?

•  What is the solution?

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Message

•  Clean water means healthy communities and a healthy economy. [value]

•  Oil spill disasters will only continue to threaten wildlife, jobs and our energy security. [threat]

•  Clean energy is cheap, available and safe and it doesn’t spill anything. [solution]

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Make Yourself Quotable

“Cutting down the rain forest for money is like burning a Rembrandt to cook soup.”

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Use Imagery

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Use Anecdotes

•  Local people •  Local places •  Local history •  Heritage

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Goals

DecisionMakers

Audience

Values&CoreConcerns

Message

Messengers

Targets

Tac8cs

Goals

DecisionMakers

Strategic Communications Pyramid

Audience

Values&CoreConcerns

Message

Messengers

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Rocky Mountain Front Messengers:

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Credible Experts or Local Spokespeople Messengers:

•  Fishermen •  Health experts •  Scientists •  Business owners

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What to Look for in Spokespeople

•  Genuine •  No ax to grind •  Their story supports your message •  Talk about issues through their values •  They look the part

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Goals

DecisionMakers

Audience

Values&CoreConcerns

Message

Messengers

Target

Tac8cs

Goals

DecisionMakers

Strategic Communications Pyramid

Audience

Values&CoreConcerns

Message

Messengers

Targets

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Your Audience’s Favorite Media Targets:

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One-Way Communications

Traditional Media

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Web 2.0

Two-Way Street

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Strategic Communications Pyramid Goals

DecisionMakers

Audience

Values&CoreConcerns

Message

Messengers

Targets

Tac8cs

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Tactics: A Few Examples

•  Traditional media outreach (phone call, press release, pitch letter, editorial pitch, Op-Ed, B-roll)

•  Blogger outreach •  Press conferences and teleconferences •  Facebook fan page •  Twitter •  Flickr

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Viral Video

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Media Tours

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Twitter

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Facebook

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Recycle Your Content

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Communication Fundamentals Remain

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Take-Aways

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Think Pyramid! Goals

DecisionMakers

Audience

Values&CoreConcerns

Message

Messengers

Targets

Tac8cs

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VISION VALUES VOICES

Effective Communication Always Requires:

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Evaluation

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Evaluation

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Evaluation

•  Are you reaching decision makers on your issue and swaying them to your side?

•  Are your target audiences responding to your message?

•  Have milestones been met in the course of your campaign?

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Jump Right In!

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Suggested Next Steps

The Basics •  Communications Workbook

More Advanced •  Messaging Workshop •  Strategic Planning •  Social Media Integration

www.resource-media.org

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•  Search Engine Optimization - June •  Social Media 200 - July •  Communicating Science - August •  Framing & Messaging – September •  Media Relations - October •  Story Pitching - November •  Blogger Relations - December

Worth Exploring!

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Contact act:

Belinda Griswold Program Director

[email protected] 206-374-7795 ext 101

We’re Here to Help!

Sian Wu Program Director

[email protected] 206-374-7795 ext 102

www.resource-media.org