Unify Devices Portfolio - Comtel...Ergonomic design for ease-of-use Robust, enterprise-grade...

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Devices and Soft Clients Portfolio Customer Presentation April 2015

Transcript of Unify Devices Portfolio - Comtel...Ergonomic design for ease-of-use Robust, enterprise-grade...

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Devices and Soft Clients Portfolio

Customer PresentationApril 2015

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Rise of the End UserUser needs + enterprise demands for productivity

Copyright © Unify GmbH & Co. KG 2015. All rights reserved.

Mobile app choice and distribution revolution

New ways to communicate & collaborate

Amazing device and UI innovation

Changes in the consumer space

Face-to-face: too expensive, time-consuming

Mobility now required for majority of workers

Optimizing employee productivity in any location

Enterprise demands for better productivity

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How we communicate is personalWe’re not all alike

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Work Area In-Office Out-of-Office At Home

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Simplified settings improve the experience

Superior voice quality alleviates demographic and language challenges

Quality voice = positive brand

Multi-media clients enable UC

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Phones and the end userAchieving productive, effective communication

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Phones and the end userI have a story to tell but …

Complex user interface

Poor voice quality

Out of sync

Desk top overload

Poorly integrated apps and UC

Reduced mobility

Employees spend more time trying to communicate, rather than actually communicating

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Unify Communications DevicesDelivering productive, end-user focused experiences

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Ergonomic design for ease-of-use

Robust, enterprise-grade security

HD voice across entire IP Portfolio

Make it your own: adaptable interface via XML

Unsurpassed mobility-enabling capabilities

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Our desktop devicesWhat makes us unique

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HD across the entire IP portfolio and UC soft client

Exclusive eco-friendly “The Blue Angel” award for energy efficiency

Independent lab tests verify strong audio quality

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Our Desktop PhonesHow well do we understand each other?

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Multi-lingual conversations have increased more than 60% over the past two decades49% of global companies expect their expatriate workforce to continue to increaseU.S. workers over age 55 have increased by 53% over the past decadeThe European Commission expects the employment rate of workers age 55 and older to reach 59% by 2025

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Our Desktop PhonesFeaturing AudioPresenceHD®

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Immersive high quality voice experienceHigh definition voice through the G.722 codecBest-in-class speaker, microphone and acoustical engineeringIntegrated advanced noise rejection and echo cancellationAutomatic gain control

What is AudioPresenceHD®?

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Unify handsets deliver excellent acoustic performance across the portfolioUnify IP phones offer echo-free, minimal delay conversationsMaximum possible TMOS score of 4.2 achieved across all models (wideband, sending)

RLR nom

-1/5-4/8

1/3 2

G.722 SND

2

3

45

SLR

8

4/12

2/14

BGNT (Café)

15

10

5

0

DT

2c

2b

2a1

Echo att. max.75 65 55 45 35

Echo performance

50

80100

G.722 20ms Jitter

2

3

4

5

G.722 3% PL

2

3

4

5

G.722 RCV

2

3

4

5

RLR max

2 -3 -8-13

Our Desktop PhonesAudioPresenceHD® - Supporting productive desktop conversations

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What is AudioPresenceHD®?

Independent lab tests prove our voice quality is consistent across the portfolio, while delivering high definition, even at the entry-level

“Delay and echo are the most challenging topics in today's network, and results show that Unify handsets have good echo performance and low delays in both directions, providing a no-disturbance, echo-free conversation."

Frank Kettler, Head Acoustics

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Our Desktop PhonesAudioPresenceHD® - Supporting productive desktop conversations

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Improve efficiency and productivity of voice communicationsAddress language challenges amongst geographically dispersed workforcesAssist aging workplace demographicsEnsure customer interactions are productive and represent your brand positivelyEnhance working relationships and rapportAlleviate end-user frustration and fatigue

What is AudioPresenceHD®?

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Our Desktop PhonesAwarded for energy efficiency

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First IP phone manufacturer to be awarded the Blauer Engel environment certificateUnify Phones significantly reduce the TCO:

30% less power usage provided by energy-efficient VoIP phones50 % power reduction due to "Automatic Low Power Mode Activation”Centrally controlled and intelligent switch-off and switch-on

Unify guarantees the use of environmentally friendly materials

Exclusive eco-friendly “The Blue Angel” award for energy efficiency

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Devices Portfolio Overview

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Unified communication from your PC from Circuit, OpenScape UC soft client, with video and HD voice

The industry’s most complete mobile UC suite supports the anywhere worker

On-site mobile voice communications – reliable, secure and cost-effective DECT and WLAN solutions

Unify Devices and Soft ClientsEnd to end communication … it all starts right here.

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Desktop Devices Mobile Clients Wireless Devices Soft Clients

Award-winning design offering high definition voice and maximum connectivity options

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Our Desktop PhonesElegant design and user centric features for vibrant conversations

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HD voice for crystal clear communications

XML interface and SDK for customized integration

Stylish design with ergonomic controls and optional LCD color displays

Point-to-point video for OpenStage 60/80 and OpenScape Desk Phone IP 55G

User-centric interfaces simplify access to keyfeatures and accessories

Vibrant conversations at the desktop with HD audio, point-to-point video and UC application access.

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11,000 OpenStage 60 SIP phones for HQ & branch offices

Internally-developed workflow applications using open XML on OpenStage phones

Integration with customer-specific Plug & Play deployment environments

High-quality German-made phones ideal for the demanding service-oriented insurance industry

Optimized workforce management using XML applications

Increased customer retention showing customer’s name in display

Cost-effective integrated network management

Investment Protection: Migration and/or integration with OpenScape Voice possible at any time

LVM – A German Insurance CompanySelects Unify desktop devices to work with Asterisk PBX

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OpenStage 40 / 40G OpenStage 40 US OpenScape Desk Phone IP 55G

OpenStage 60 / 60G

Large display and profile mobility, ideal for teams or call centers

Large display, ideal for teams or call centers. US specific default settings with pre-configured free programmable keys

Modern design, crystal-clear HD sound supports up to 30 lines. Ideal for the power user or boss /admin.

High Definition voice, vivid LCD display, with rich features and apps for power users & managers

OpenStage 10 OpenStage 15 / 15G OpenStage 30 OpenScape Desk Phone IP 35G / 35G Eco

High quality OpenStage audio ideal for mass deployments in TDM environments

Exceptional voice quality, features, 2-line display. Ideal for entry-level mass deployments

Vast array of configurable keys and expansion modules for outbound calling specialists

Modern, ergonomic design, HD audio, headphone jack and notably small footprint - ideal for knowledge workers or contact center agents. New Eco version (SIP) boasts dramatically improved energy efficiency.

Our Desktop Phone PortfolioEnd to end desktop communications

TDM TDMHFASIP

TDM SIP

SIP TDMHFASIP

TDMHFASIP

SIP

HFA

HFA

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Our Desktop Phone PortfolioEnd to end desktop communications

Feature OpenStage 10

OpenStage 15 / 15G

OpenStage 30

OpenScape DP IP 35G/35G

Eco

OpenStage 40 / 40G

OpenScape DP IP 55G

OpenStage 60 / 60G

Telephony TDM SIP, HFA,TDM TDM SIP, HFA SIP, HFA,

TDM SIP, HFA SIP, HFA, TDM

Color No display Mono. Mono. Mono. Mono. QVGA QVGA

Tiltable - - - √4 positions √ √

4 positions √

Programmable touch keys 3 8 8 3 6 8 8

AudioPresenceHD® - √ - √ √ (SIP/HFA) √ √ (SIP/HFA)

Navigation - 3 menu keys 3 menu keys 4 menu keys 5-point navigator 4 menu keys and “OK” TouchGuide

Phonebook -Personal.

LDAP coming soon

System Phonebook

Personal. LDAP coming soon

Personal& LDAP

Personal. LDAP coming soon

Personal& LDAP

Call log/mailbox Mailbox √ √ √ √ √ √

Bluetooth interface - - - - - - √

Headset jack - - √ √ √ √ √

Gigabit Ethernet - - / √ - √ - / √ √ - / √

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Wireless Devices

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OpenStage SL4 professional

OpenScape DECT Phone S5

OpenStage M3 Family

OpenStage WL3 Family

Integrate mobile users with your wireless LAN

WL3 Plus model for advanced security and messaging

Excellent price to performance ratio

High quality audio in noisy environments

Hands-free mode

Headset port

Improved surface resistance

Vibra alarm(optional)

Industrial-grade phones: IP65 protection, Ex-certification variants

Bluetooth-enabled for headset

Panic Button

Highly portable, powerful device with smart phone appearance

Multi-cellcapability

Encrypted voice transmission

DECT WLAN

New!New!

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Our DECT Cordless HandsetsAt-A-Glance

FeatureOpenScape S5 DECT Phone

OpenStage SL4 professional

OpenStage M3 Family

Ex for hazardous gasesEx-classification II 2G EEx ib IIC T4

— — M3 Ex / Ex Plus

Personal alarm device for personal security — — M3 Plus / M3 Plus

Ex

Housing protection class — — IP 65

Interference suppression in (EN 6100-6-2) — — √

Operating temperature +5 C to +45 °C +5 C to +45 °C -10 C to +55 ° C

Illuminated display 128 x 160 pixel65k colors

128 x 160 pixel65k colors

128 x 160 pixel65k colors

Display languages 26 26 26

Keypad illuminates including navigation area √ √ √

Navigation key 5-point with Centerclick

5-point with Centerclick

4-way Navi-key + center key

Handsfree key √ √ √

MWI key √ √ √Keys can be programmed individually √ √ √

FeatureOpenScape S5 DECT Phone

OpenStage SL4 professional

OpenStage M3 Family

Ring tones and melodies

5 standard 21 polyphonic

5 standard 15 polyphonic

5 standard 15 polyphonic

Vibration alarm √ √ √

Telephone book entries Approx. 500 Approx. 500 Approx. 500

Headset ports

Corded: 2.5 mm 2.5 mm 2.5 mm (Ex - sealed)

Cordless: Bluetooth V2.1 Bluetooth V2.1 Bluetooth V2.1

PC interface

Corded: Mini USB Mini USB Mini Lumberg

Cordless: Bluetooth Bluetooth Bluetooth

Handset lock √ √ √

Power supply 2 NiMH AAA Li-ion battery pack,750 mAh

Li-polymer pack, 930 mAh

Dimensions(L x W x D in mm) 151 x 49 x 26 127 x 48 x 20 154 x 56 x 26

Talk / standby (hours) Up to 12 / 165 Up to 14 / 190 Up to 17 /200

Weight Approx. 125g Approx. 100 g Approx. 135 g

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DECT and VoWLANComparison

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DECT VoWLAN CUSTOMER CONSIDERATIONOptimized for voice; limited data capabilities Supports voice and data on one network VoWLAN requires careful deployment and

capacity planning, DECT is relatively a simple installation

Dedicated frequency band at 1.9 GHz; marginal interference

802.11 networks in the 2.4 GHz band; 802.11a/h/n in the 5 GHz band

Dedicated frequencies help isolate interference

Mature and robust mechanisms for roaming, handover, encryption & security

Established protocols for roaming and handover; open security standards exist.

Security should not be sacrificed when roaming or when calls change access points or nodes to maintain communication

Quality of Service is uniform Quality of Service influenced by network traffic, CAC capability

QoS guarantees are important to ensure a high standard of performance, particularly if network capacity is insufficient

Supports 120 non-overlapping channels Supports 11 to 13 channels19 channels in EU with 802.11a/n

More channels will ensure your signal and quality of communication are stable

Typical standby time is 150 hours, and typical talk time (battery) is 50 hours

Maximum standby time is up to 80 hours, and maximum talk time is up to 8 hours

Longer battery life enables workers to be productive longer and helps reduce dropped calls

Range of 300 meters Range of 30-150 meters for 802.11 networks An extended range for your phones will ensure less calls are dropped and will allow workers to be more flexible with mobility

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Connect and collaborate while mobileOpenScape UC Application and Web Collaboration

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Don’t add mobile …

Be mobile.

View and set presence statusSingle touch call set up or joinBe reachable with a single numberHandover “in progress” calls to other devices

OpenScape UC Application

OpenScape Web Collaboration

Real-time engagement for mobile employeesSmall client that installs quickly, cost-effectivelyBe reachable from anywhere

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Raising the bar for anywhere workersOpenScape Mobility

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Don’t add mobile …

Be mobile.

Mobile UC and SIP-based VoIP in a single mobile clientAward-winning gesture-driven user experienceSwipe active calls to any device, including home or hotel phonesHighly secure using TLS/SRTPPublic and enterprise app-store ready, for choice, flexibility and control

OpenScape MobilityVoIP

Call Swipe

Presence

And more…

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Stay connected when you’re on the move Call Swipe – Seamlessly Move and Transition Calls

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Start witha VoIP callfrom thecampusWLAN

Swipethe callto thedesk phone

Swipeback to

thecellularnetwork

Swipeto thehomephone

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Devices Portfolio In Depth

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OpenStage 10

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An ideal entry-level phone, delivering the excellent voice quality and elegant design users expect from Unify

12 button dial padSpeaker key with LED3 free programmable keys with LEDsPlus / minus keys to control volumeOpen listening3rd party CTI No SW downloadPhone adapter supported

TDM

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TDM Model:

OpenStage 15

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Exceptional OpenStage performance in an affordable, easy-to-use package for a wide variety of users

Display, 2x24 characters12 key dial pad and 8 free programmable keysSpeaker, messages and menu keyFull-duplex hands-free talkingKey Module 15 supportGbE support and power class

SIPHFATDM

IP Model:802.3af PoE – class 1 / 2100bT / GBit Ethernet G.722, G.729, G.711DLS supportMedia encryption Phone adapter supported

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TDM Model:

OpenStage 30

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Immense flexibility for specialists frequently placing outbound calls, with ample configurable function keys and expansion modules

2 line monochrome graphical display8 fixed function keys (6 red LEDs)8 freely programmable touch keys with 8 red LEDsCTI supportUSB slave – establishes connection to a PCOpenStage Busy Lamp FieldOpenStage Key Module support

TDM

Enhanced CorNet feature-setPhone adapter supported

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Full duplex speaker phone plus headset port2x34 character display4 angle tilt-adjustable with notably small footprintFixed feature keys, incl. conference, transfer, hold, directories, messaging3 line multi-line support3 programmable keys (pre-programmed) Wall-mountable without additional kit

Supporting:

Copyright © Unify GmbH & Co. KG 2015. All rights reserved.

OpenScape Desk Phone IP 35G / 35G Eco

High value, cost effective and energy efficient Gigabit IP phone for the knowledge worker

SIP

35G: IEEE 802.1x ; 35G Eco: EEE 802.3azG.722, G.729, G.71110-100bT/Gbit EthernetDLS supportMedia encryptionLLDP-MED

HFA

For the 35G Eco SIPPoE Class 1 with 20%* reduced

energy consumption EEE (802.3az) up to 40%**

energy savingsImproved productivity with

faster boot time & mobile log-on time from an ARM processorENERGY STAR

certification

* Measured acc. load cycle defined by “Blauer Engel” compared to the OpenScape Desk Phone IP 35G**Precondition: Phone is connected to an EEE capable access switch

New!New!

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Tiltable 6-line monochrome backlit displayWall-mountable12 button dial pad, 6 pre-set feature buttons6 free programmable keys with LEDsStatus LED & Message Waiting Indicator5-way navigator with pushbuttons Full duplex speaker phone and headset jack

IP Model:802.3af PoE class 2100bT / Gigabit Ethernet G.722, G.729, G.711DLS supportQoS: Diffserv, 802.1p/qMedia encryption802.1x auth

TDM Model:

OpenStage 40

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Customization and profile mobility make this the ideal phone solution for desk sharers, temporary teams and call center staff.

SIPHFATDM

Enhanced CorNet feature-setPhone adapter supported

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All OpenStage 40 features plus:Enhanced software with US default settings &

pre-programmed FPKs and FFKs.Longer handset cord (4 meters stretched out)OpenScape 40 US quick reference cardNew keypad with terms instead of icons3 upper left FFKs preconfigured and labeled

as Hold, Conference, Transfer

IP Model:

OpenStage 40 US

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All the capabilities of the OpenStage 40 SIP device with a specific US feature set

SIP

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4 angle tilt-adjustable with notably small footprint8 / 30 lines supported with key-modulesQVGA color displayVideophone with external USB-cam8 free programmable keys, 4 soft keys 14 fixed function keysFull duplex speaker phone plus headset jackSelf-labeling keysPhonebook and LDAP clientWall mount kit availableAudioPresenceHD®

IP Model:

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OpenScape Desk Phone IP 55G

Powerful and elegant – a high performance Gbit IP phone for power users

SIPHFA

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Tiltable 5.7” color (QVGA) backlit displayStatus LED & Message Waiting Indicator8 free programmable keys with LEDs and 9 pre-set buttonsTouchGuideTM navigator and illuminated TouchSliderTM for volume adjustmentFull duplex speaker phone plus headset jackBluetooth and USBSIP: Videophone with USB webcam

IP Model:802.3af PoE class 3100bT / Gigabit Ethernet G.722, G.729, G.711DLS supportQoS: Diffserv, 802.1p/qMedia encryption802.1x auth

TDM Model:

OpenStage 60

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Great customization and profile mobility make this the ideal phone solution for desk sharers, temporary teams and call center staff.

SIPHFATDM

Enhanced CorNet feature-setPhone adapter supported

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OpenScape DECT Phone S5

Extends Unify proven voice quality and feature-set to an elegant DECT cordless handset, an very competitive solution for manager and team leader constantly on the move.

DECT

Superior audio quality in noisy environmentsDuplex hands-free speakerphoneVibration (silent) alarm Resistant handset surface against a variety of liquids (e.g. Disinfectants). Optimized for use in health careIlluminated graphical 65 k color LCD display26 display languagesTelephone directory with up to 500 entries Easy battery replacement via separate battery compartmentTalk time up to 12 hours, stand by up to 165 hoursBluetooth™, wired headset and PC connectivitySuccessor of the Gigaset S4 Professional

New!New!

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OpenStage SL4 professional

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Slimmest and smallest DECT cordless handset in the portfolio that doesn’t compromise high end functionality, security or design

High-quality handsetLarge 1.8” TFT color display with a modern user interface Bluetooth interface Multi-cell capability with:Roaming Seamless connection handover during a call Bearer handover in case of disturbances Display message when leaving the radio network Encrypted voice transmissionSecure system logon

DECT

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OpenStage M3 Family

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Industry-leading DECT voice quality and features in a robust family of phones for many environments including industrial and explosive

4 variants including explosive and advanced alarmingIP65-certified housing, i.e. protection against water and dustShock- and break-proofModern, best in class user interfaceBluetooth interface Excellent sound quality in support of noisy environmentsStandard connector for headsetsUp to 17 hours talk time and up to 200 hours standby time

DECT

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OpenStage WL3 Family

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Enterprise-grade VoWLAN handset with personal alarm and messaging capability for superior voice quality, mobility, and security

Simplified interface for easy feature accessPowerful local features including rich directory, missed calls list, LDAP AccessIntegrated IP interfaces to HiPath/OpenStage systemsSupported networks: IEEE 802.11 a/b/g/nDynamic power output according to 802.11hQuality of Service (QoS)TFT color displayProtection calls IP44OpenStage WL3 Plus model available with advanced messaging & alarming capabilities: push button, man down and no movement

WLAN

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Unify delivers vibrant conversations with our complete family of IP, TDM, WLAN and soft client phones through high quality design, immersive experiences via AudioPresenceHD®, and our award winning mobile solutions.

It all happens right here.