Unified communications with IBM

© Polycom, Inc. All rights reserved.

Unified Communications with IBMVincent Perrin │ UC Solutions Architect – IBM

[email protected]

+33 6 77 02 03 54

mailto:[email protected]

© Polycom, Inc. All rights reserved. 2

Who am I?

Vincent Perrin− Global UC Solution Architect on IBM technology− Former IBM Collaboration Architect for Southwest Europe for 5

years− Social Enthusiast

@vperrin

http://social-collaboration.blogspot.com


Agenda

• IBM-Polycom Integration− User-based Dialing (Polycom RMX)− Device-based Dialing (Polycom DMA)

• Demonstration


Polycom and IBM Strategic Partnership

IBM and Polycom have teamed to deliver UC Everywhere by enabling IBM’s Social Business applications to Connect people from any device regardless of location

This solution integrates the power of IBM with Polycom's award-winning UC collaboration solutions that help people and companies do more with less and achieve better business results.


IBM Sametime Meets Polycom Video

Maintains business continuity

Enables collaborative environments

Communications becomes part of the business processes

Reduces human latency and encourages collaborative culture

Bottom Line: Achieve Results Faster

Get SOCIAL and work from ANYWHERE, using ANY DEVICECollaboration now part of business processes

Businesses can implement unified collaboration solutions that spans across mobile and web client, desktop, conference room, through board rooms


Flexibly Reach People at Any Place

Sametime user can launch a multipoint voice or video call to other Sametime users, and the call is automatically hosted by RMX. The initiator or receiver of the call may select the “preferred device” for the call, including standards-based video systems

With SUT Lite, Sametime user can call audio or video endpoints directly.Sametime Server and DMA7000 are SIP trunked, and direct call between Sametime and telepresence systems can be made by using SIP number.

User-based Dialing

Device-based Dialing (with SUT Lite)Call Initiator


Advantages of Polycomintegration

Server side integration; does not touch client· ST client (Windows, Linux, Mac), Sametime Plug-in for email clients and social application can be leveraged as is. · Web AV client (ST 8.5.2) is also supported· Simpler to administer and maintain· Familiar interface is preserved. Little training required

Sametime client to DMA VMR and endpoints possible with new SUT Lite option for ST 8.5.2· DMA SIP trunking to Sametime Server enables direct calls between Sametime client and telepresence systems, giving users new dialing options· When integrated with Lotus Notes calendaring solution, each user or site can dial into Meeting Room from computer or from video conference systems

Tight integration with Sametime· Sametime bandwidth management (ST 8.5.2) supported


Person based use cases

• “User Oriented” Collaboration− Collaborate with users, instead of devices (no dial-in #'s, passcodes, etc.)

− Works seamlessly with online meetings, within chats, etc.

• Use Cases: − I want to launch a call from my buddy list− I want to add audio/video to a chat− I want to add audio/video to a web collaboration session− I want to add audio/video to another presence-aware IBM

application.

• Requires: Sametime Standard with TCSPI integration to RMX (Sametime 8.5.1+)


User-based dialing - TCSPI Integration

Sametime user joins video conference hosted on video bridge from chat or Sametime Meetings client

Requires: IBM Sametime client Sametime Media Manager server Polycom RMX MCU


Sametime with Polycom RMX Conferencing


Device-based use cases

• “Device Oriented” Collaboration− Direct dial any device

− Can be another endpoint, or a bridge requesting a passcode

• Use Cases: − I want to call from a Sametime client to a tel #− I want to call from a Sametime client to a VMR− I want to call from a Sametime client to a SIP URI or E.164,

• Requires: Sametime SUT Lite SIP trunk to DMA with integration to RMX or trunk to other PBX.


Requires: IBM Sametime Unified Telephony Lite client Sametime Media Manager server Configured SIP trunk to supported infrastructure

Sametime user calls other user or conference

bridge IDCan be a multi

way call via bridge

Device-based dialing – SIP Trunk Integration


IBM Global Solution Diagram


Other examples of usage…

IBM Sametime Video Chat Plug-in for IBM Connections

Personal Banking Advisor (Websphere Portal)


Demonstration


Solution Components

• IBM Sametime 8.5.x (Standard or Advanced)− Sametime Connect

− Sametime Built-in connector for Connections, Lotus Notes

− Sametime toolbar for Microsoft Outlook

• IBM Lotus Notes (for calendaring)

• Polycom RMX Conferencing Add-in for IBM Sametime (API adapter for Sametime server)

• Polycom DMA 7000 v3.0 (for SUT Lite SIP Trunk calls)

• Polycom RMX 1500, 2000 and 4000 v7.2.2 and v7.6

• Standards-based video conferencing systems (H.323/H.320/SIP)

• UC Professional Services for IBM Sametime environment

Official requirements:

http://support.polycom.com/PolycomService/support/us/support/strategic_partner_solutions/solutions_ibm.html


Professional ServicesIntegration with IBM Sametime*

• Services delivered through Polycom or Polycom certified partners

• Full Solution Deployment

• Deliverables:

− A working integration between the customer’s existing IBM environment and Polycom video conferencing solution

− Verified test plan results

− Orientation on operation and management of the integrated solution

• Remote and on-site personnel

− Solutions Consultant

− Project Manager

− Delivery Engineer

• Simple SKU for ordering

*Required service for IBM SameTime Server environments


Links

• Demo of Polycom RealPresence Platform native integration with IBM Sametime : link

• Demo of Polycom Native UC Integration with IBM Sametime # SUT Lite : link

• Demo of Polycom Native Integration with IBM Sametime & Connections : link

• Deployment Scenario of IBM Sametime & Polycom RMX : link

• Deployment Scenario of IBM SUT lite & Polycom DMA : link

http://www.youtube.com/watch?feature=player_embedded&v=X4pMNmpPofU

http://www.youtube.com/watch?v=yNxozljyOJk&feature=related

http://www.youtube.com/watch?v=4h60-pmqMIo&feature=related

http://www-10.lotus.com/ldd/stwiki.nsf/dx/Sametime_Polycom_Deployment_Scenario

http://www-10.lotus.com/ldd/stwiki.nsf/dx/Polycom_DMA_and_IBM_Sametime_Integration


Contacts & Resources

• www.polycom.com/IBM

− Solution brief

− Latest news

− IBM alliance solution information

• Partner Resource Center

Solution > POCN > IBM

− Solution Presentation

− Customer Presentation

− Demo Video

Demonstration is available at Polycom EBC and Solution Centers

Contacts

For inquiries

[email protected]

− Polycom’s global IBM team will be notified

mailto:[email protected]

Unified communications with IBM

Technology

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