APT is overwhelmed to receive these three awards. It is an outstanding achievement and we are all very proud.

We would like to thank our valued travel industry partners for their ongoing support.

Thank you!Thank you! Thank you!

Best River Cruise OperatorBest Tour Operator, International

Best Tour Operator, Domestic

UNFORGETTABLE

Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: info@traveldaily.com.au Page 1

Thursday 23rd July 2015

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‘Q-Eat’ goes mobilePASSENGERS flying with

Qantas can now pre-select meals on flights via hand-held devices.

The roll out of ‘Select on Q-Eat’ for mobile enables QF customers flying in International Business, Premium Economy and Economy to organise their inflight meal, seven days a week and up to 12 hours prior to departure.

Economy & Premium Economy pax have the choice of 4 meals, including an “exclusive online” dish only available online.

Business class pax have a broad range of small & large plates from which to select, also including an exclusive option offered online.

Select on Q-Eat is accessed via the ‘Manage my Booking’ page of a customer’s reservation.

For details of the eligible routes and flight numbers, CLICK HERE.

APT thrice as happy!TRIPLE AFTA National Travel

Industry Award winners APT are continuing to celebrate with the trade last weekend’s winning streak via today’s cover page.

For even more coverage from the NTIAs, see page seven.

Others say it, we PROVE it. The only operator to publish live & unedited reviews.97% proven satisfactionSee over 10,000 reviews for yourself trafalgar.comOh, and we also score 99% from our end of trip reviews!

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2015

Nine pages of news!Travel Daily today has nine

pages of news and photos, a front cover page from APT plus full pages from: (click)

• AA Appointments jobs• Travel Trade Recruitment• Oceania Cruises

Discounted QF SME faresQANTAS today introduced new

‘Aquire Flight Deals’ - a scheme offering “new and exclusive savings of up to 10% off the base fare” on domestic and international QF routes.

Launched in conjunction with the Qantas SME-focused Aquire loyalty scheme, the special fares will be available for booking from next Mon 28 Jul and travel effective 04 Aug 2015.

The savings apply for bookings made through participating travel agents as well as via the Qantas Business Direct portal.

Savings of 10% are offered on domestic Business and international Premium Economy Saver and Business Saver fares booked ten days in advance, while QF is also offering 5% off

both domestic and international Economy Flex fares booked seven days before departure.

Aquire Flight Deals are exclusive to members of the scheme.

Those who use a travel agent are asked to make contact “to find out if they can offer your business Aquire Flight Deals for your next travel booking,” while customers who book directly with Qantas are urged to “self-manage your business travel the easy way with Qantas Business Direct”.

For more details, see the Aquire website at www.aquire.com.au.

McLachlan appointsMCLACHLAN Tours today

announced the appointment of Justin Smythe and Jenny Bevan to lead the group’s growth plans in NSW and Qld.

The BDM roles will represent the full suite of McLachlan brands: Battlefield Tours, Discover Asia, Amras Cruises and McLachlan Experiences.

GM Peter Smith said McLachlan was also looking for a Victorian BDM - see page 9 for more industry appointments.

Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: info@traveldaily.com.au Page 2

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JQ final A330 flightJETSTAR is preparing to wind

up the operation of wide-body Airbus A330-200 international flights in late Sep, with the Qantas offshoot nearing the end of the full transition to Boeing 787-8 Dreamliner aircraft.

According to an update of the OAG Schedules Analyser and its online booking platform, Jetstar’s final loaded A330 commercial service is currently scheduled for 24 Sep as JQ001 Melbourne- Honolulu, returning the same day as JQ006 Honolulu-Brisbane.

Jetstar will thereafter utilise Dreamliner aircraft across its wide-body long-haul routes.

The ex-Jetstar A330s are being re-configured for Qantas’ fleet.

Anaheim roadshowVISIT Anaheim has confirmed

details for a three-city roadshow next month, marking the return of the popular Californian tourist office’s own trade presence in the Australian market in years.

Events will be hosted on the east coast, with 20 Anaheim area suppliers participating, enabling agents to meet one-on-one with reps from hoteliers, attractions and other service providers.

Delegates include Embassy Suites Anaheim South, Anabella Hotel, DoubleTree Suites, Hilton Anaheim, Knott’s Berry Farm, Macy’s, Citadel Outlets, Outlets at Orange and many others.

The 2015 Visit Anaheim Road Show includes events in Brisbane (25 Aug), Melbourne (26 Aug) and Sydney (27 Aug), each running from 5:30-8:30pm.

Attendees at each event have a chance to win a trip to Anaheim including Air New Zealand flights, accom, attraction passes & more.

CLICK HERE to register.

EK launches BamakoEMIRATES is introducing a sixth

destination in West Africa, with new four weekly Airbus A340-300 tag-on services from Dakar to Bamako in Mali, effective 25 Oct.

WA agent strands clientsCONSUMER Protection WA is

warning customers of Fremantle-based Sky Air Services that the travel agency is experiencing financial difficulties.

Ten clients have reported bookings have not been paid, with some customers told their tickets had been cancelled upon arrival at the airport.

Some passengers have been stranded in Europe, according to the ABC, while others have faced

a tirade of abuse via the Sky Air Services Facebook page after making complaints.

One comment slams a client as a “f***ing pain in the ass hard maintance anyways! good riddance and bon voyage!!” [sic].

It’s understood many of the complaints are from the Serbian and Croatian community, with the agency specialising in travel to these destinations.

WA Commissioner for Consumer Protection, Anne Driscoll, urged customers who booked through Sky Air Services to contact suppliers to check the booking.

“Consumers who have made a booking using a credit card and not received what they paid for should seek a chargeback from their card provider...unfortunately those who have paid by direct bank transfer may not be able to access redress in this way, which serves as a reminder not to pay for travel services in this way.”

NZ Tasman flts fullerAIR New Zealand carried some

19,000 more pax across the Tasman in Jun compared to the corresponding month last year, data from the carrier confirms.

Traffic between New Zealand & Australia was up 4% to 304,000.

Long-haul traffic was up 17%, with domestic numbers up 3.5%.

Overall, group passenger traffic rose 5% to 1.34 million in Jun.

Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: info@traveldaily.com.au Page 3

Thursday 23rd July 2015

NOW that’s a room with a view!Not for the fainted-hearted is

the “transparent luxury capsule” affixed to a cliff face available in Peru’s Sacred Valley.

Featuring just three capsules for a maximum of eight guests is the Skylodge Adventure Suites.

Guests must climb 400m or hike a trail via ziplines to access their aluminum/polycarbonate capsules, which offers 3000 views of the valley floor below.

Each suite has four beds, a dining area & private bathroom.

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Jetgo plots 3 routesQUEENSLAND-BASED regional

start-up Jetgo Australia is set to announce three “totally new destinations” in the near future, the airline has indicated.

Jetgo launched operation late last year, initially offering services between Sydney, Roma and Gladstone in Queensland, before settling into regular Brisbane-Tamworth frequencies.

This week, Jetgo commenced regular services on the Brisbane and Dubbo city pairing.

Details at www.jetgo.com.

Princess gets StoneA PARTNERSHIP with celeb chef

Curtis Stone will see Princess Cruises develop a suite of new offerings across its fleet of ships, including Curtis’ first restaurant at sea and a special ‘Chef’s Table by Curtis Stone’ experience.

The agreement with the Aussie-born kitchen whiz will also see the introduction of ‘Crafted by Curtis’ menu items available in the main dining room on all ships, which will be seen locally onboard Golden Princess from Oct.

Full details in Cruise Weekly.

NEW! Industry Rates on Carnival Cruises!HURRY BOOK NOW!

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New boss at Amadeus APACAMADEUS veteran of 23 years

Albert Pozo has been named as the new president of Amadeus Asia Pacific, taking over from Angel Gallego who is returning to Madrid effective 03 Aug.

Pozo has extensive experience

with in-market, regional & global roles and was most recently vp for global customer group, leading commercial activity, strategy & business development for Global Multinational Travel.

In his new Singapore-based role, Pozo will be tasked with directing Amadeus’ corporate strategy for the Asia Pacific region, focused on distribution and new business areas such as rail, hotel, payments and venture investments.

MEANWHILE, Amadeus has acquired Dutch-based cloud-native property management systems (PMS), Itesso BV which provides technology to 1,800 properties around the world.

The deal fast-tracks Amadeus’ fully integrated cloud-based Hotel IT platform, enabling a single view of the business across hotel groups, brands and properties.

Emirates spring saverECONOMY class fares to Europe

are on sale priced from $1,571 (to Oslo ex Perth) as part of Emirates’ ‘Spring into Europe’ promotion.

Close to 40 destinations across Europe are available, including Rome, Paris, London, Frankfurt and Bologna (debuting 03 Nov).

Fares are on sale until 14 Aug, with all travel completed by 15 Jun - more at emirates.com/au.

Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: info@traveldaily.com.au Page 4

Thursday 23rd July 2015

Hilton highlights Hollywood in Hawaii

HILTON Hotel Sydney’s Marble Bar was the venue for last night’s ‘Hollywood in Hawaii’ cocktail reception, sponsored by Hilton Hotels & Resorts, Hawaii Tourism Oceania, Hawaiian Airlines and Oahu Visitors Bureau.

Some 70 industry professionals were treated to a selection of Hawaii regional cuisine inspired by dishes prepared by Hilton Hawaiian Village’s executive chef Charles Charbonneau.

Guests also had the opportunity to sample some iconic Blue Hawaiian cocktails.

The ‘Aloha State’ has been a popular movie destination since the 1930s which has helped elevate Hawaii to gain worldwide fame and showcase the many varied landscapes, history, culture and people.

Hawaii’s golden beaches,

volcanic deserts, lush rainforests and picturesque blue oceans have served as the setting for over 130 movies and 160 TV shows.

In 2015, two blockbuster films - Aloha and Jurassic World - have once again put Hawaii on the world map, showcasing the island state’s landscapes.

A number of prizes were up for grabs at last night’s event, incl the major prize for two people of a trip to Hawaii courtesy of Hawaiian Airlines & four nights at Hilton Hawaiian Village.

Pictured with some Hollywood heart-throb cut-outs from left are Ashlee Galea, HTO; Vanessa Ligovich, Pinpoint; Carina Mullen, Ecruising; Nina Henderson, House of Travel; Larissa Centorino, The Travel Authority; Fiona Dalton, Qantas Holidays and Andrew Denman from Hawaiian Airlines.

TNZ coach campaignTOURISM New Zealand has

launched a new campaign in partnership with major Australian tour operators in an effort to rekindle consumer interest in NZ coach touring.

Pitched at the boomer market from regional parts of Australia, the campaign centres on the seamless holiday experience of coach touring on the north and south islands.

For a number of years, the NZ coach market has suffered a downturn in passengers as more travellers opt for cruises.

TNZ gm Australia Tony Saunders said the “active boomers” coach sector is important to NZ as it attracts “high value visitors that stay longer and spend more”.

Aligning with TNZ for the promo are AAT Kings, APT, Evergreen Tours, Grand Pacific Tours, Kirra Tours, Scenic and Travelmarvel.

Campaign activity includes the new 100% Pure brand TVC (TD 15 May) which will run on Australian east coast regional markets, supported by a 16-page lift-out to be distributed regionally with Fairfax and on its digital channels.

“The 2015 Coach campaign brings a diverse range of activities and experiences to life whilst showcasing the accessibility of New Zealand’s gems to Australians,” Saunders added.

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Peninsula Hyde ParkHONGKONG & Shanghai Hotels

and Grosvenor Britain & Ireland have proposed a new landmark hotel in the West End of London.

Plans for The Peninsula London were submitted to Westminster City Council this month at 1-5 Grosvenor Place, Belgravia.

The joint venture partners are aiming to begin construction of the 190-room property in 2017.

The development includes 24-28 residential apartments with a separate leisure and spa facility, reception and entrance accessed from Halkin Street.

Emerald godmotherEVERGREEN Tours has named

US & UK travel industry veterans as godmothers of Emerald Dawn and Emerald Star.

A dual christening to be hosted in Budapest on 21 Aug will see OASIS president Kelly Bergin from the US act as godmother to Emerald Dawn and Midcounties Co-operative Travel’s Julie Kendrik from the UK serve as godmother for Emerald Star.

Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: info@traveldaily.com.au Page 5

‘INSTP’ adds competitionHELLOWORLD managing

director of wholesale brands Peter Egglestone says the launch of instant purchase dynamic inventory in Calypso provides agents with a “modern inventory stream for the first time.”

The roll out of the technology - flagged first to the trade by Travel Daily earlier this week (TD Tue) - allows agents booking content with Qantas Holidays & Viva! Holidays through its reservations systems including easyway access to “often short sharp tactical offers” which must be paid within 10 mins via a credit card or enett.

Instant purchase inventory is identified on Calypso by the rate code of ‘INSTP’, with rates and availability fluctuating from minute to minute.

Commission levels sit between 8% and 10% on INSTP inventory.

“These rates further allow our partners to remain competitive in an increasingly online and dynamic environment,” Egglestone commented.

To celebrate the functionality’s

launch, agents can access Accor ‘Hot Deals’ for immediate sale.

“Over time, we will release further instant purchase rates that will be available online and offline, with a key focus on destinations such as UK & Europe, Asia & USA,” the wholesale companies stated.

Thursday 23rd July 2015

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A fantastic salary package, incentives and a great working environment will await the successful applicant. Applications close 25 July 2015.

Recruitment agents will be contacted if necessary.

VA commercial policyVIRGIN Australia has extended

until 31 Jul its waiver for passengers affected by Bali flight cancellations due to ongoing ash cloud related flight disruptions.

The renewed policy is valid for tickets to Denpasar issued on or before 09 Jul.

Agents need to use the waiver code of SWF928712ASHDP.

Affected passengers also have the option of switching holiday plans to 12 different VA overseas island and coastal destinations, now through to 31 Jul.

Denpasar Airport reopened this morning, with both VA and JQ resuming flights as the ash clears.

Ireland specialist Mega Fam

ADRIANA Neil Stevens from Travel Associates in Sydney has been crowned the world’s first ever Top Ireland Specialist.

Last month she joined other agent participants from across the globe for the Ireland Specialists Mega Famil, with other Aussie agents in the contingent including Carolyn Price from API Travel in Brisbane and Tatyana Vanegas of Holiday World Travel in Melbourne.

The group (pictured), which also included consultants from China, India, the Middle East, South Africa and New Zealand, battled it out in daily challenges in various fields such as sports, photography, food and social media, along with a high-tech

treasure hunt around Dublin City.Adriana was apparently an

early front runner after capturing some stunning video footage of Newgrange, Ireland’s oldest passage tomb.

She also took second place in the Gaelic Games hurling challenge with an “impressive PocFada” (careful how you pronounce that) and ended up top of the table at the trip’s end.

Questions have now been changed on the Ireland Specialists training program, meaning current members and silver certified agents have another opportunity to earn a Gold Ireland Specialists certificate and attend the 2016 Ireland Specialist Mega Fam trip.

Another HA A330-200HAWAIIAN Airlines has signed a

second long term lease deal with Air Lease Corporation for another Airbus A330-200, expected to enter service in Q2 2016.

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Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: info@traveldaily.com.au Page 6

Thursday 23rd July 2015

Call 1300 362 777 | Email agents@insiderjourneys.com.au

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THE Tasmanian Govt has given the go ahead for a new multi-day mountain biking experience in the state’s northeast.

Dubbed Blue Derby Pods Ride, the initiative combines three days of off-road cycling through national parks coupled with “high-crafted, eco-friendly, suspended accommodation”.

A number of sites have been earmarked for the project in Derby Regional Reserve, including Hollybank mountain bike park & trails, Derby trails and the Blue Tier/Weldborough trail.

“This unique and innovative fusion of experiences will provide a new offering that will vastly enhance visitor experience in the state,” project proponents said.

“BDPR has the potential to build

Tasmania’s profile and reputation as a world-class mountain biking destination, just as the similar bushwalking experiences offered by Cradle Mountain Lodge and Bay of Fires Walk have done for Cradle Mountain and the Bay of Fires,” the firm said.

Minister for Environment, Parks & Heritage Matthew Groom said the Blue Derby Pods Ride will help Tasmania grow its visitor numbers.

The eco-style pods will be solar powered and feature composting toilets and manually-pumped showers.

Sixteen new jobs will be created by the tourism development.

Negotiations for an appropriate lease arrangement for the site will now commence.

New Tassie bike & pod touringStar Alliance addsAVIANCA Brasil has become

the newest member of the Star Alliance, with a ceremony held at Guarulhos International Airport in Brazil today.

The Brazilian offshoot of existing Star carrier Avianca, Avianca Brasil has about 8.4% of the country’s aviation market with a domestic network operating from destinations across the country as well as 88 international flights per week to North and South America, Europe, Asia and Africa.

Allianz Audi incentiveALLIANZ Global Assistance has

launched a national competition which gives travel agents the opportunity to win an Audi A1.

Worth about $33,000, the vehicle will be won by an agent who sells a designated travel insurance policy between 20 Jul and 31 Oct 15.

Allianz chief sales officer Brad Smith said the incentive is a recognition of the “important role travel agents play in the booking phase of the customer journey”.

QF MEL-LAX changesQANTAS is set to reduce

frequencies on the Melbourne-Los Angeles route, with GDS displays seeing one less weekly flight effective from 27 Jan 16.

The change will see QF095/96 ex MEL cancelled on Sun, with QF to still fly MEL-LAX 9 times a week.

More NZ automationTHE NZ government has

announced the expansion of SmartGate facilities at Auckland, Wellington and Christchurch airports, including “next generation” systems which don’t require a separate kiosk.

Over the next 18-24 months 29 of the new SmartGates will roll out, allowing passengers to just scan their passport at the gate rather than use the current ticket-based kiosk system.

Italy photo compAIR India, Viatour Travel

and Rail Europe are the major sponsors of a new consumer competition being run by the Italian National Tourist Office.

Travellers are invited to send their best photos of Italy taken throughout 2015 for a trip to win a trip back to the country - see visititaly.com.au/photocontest.

Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: info@traveldaily.com.au Page 7

Europe in spring from AUD 1,571*

Spring is in the air with our special fares to over35 destinations in Europe, via spectacular Dubai.Book spring 2016 now. Offer ends 14 August.

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* Terms and conditions: Offer ends 11:59pm (AEST) 14 August 2015 unless sold out prior. Advertised low season travel period is 1 - 17 March 2016, and more travel periods are available at higher fares. All travel must be completed by 15 June 2016. Advertised airfares are for return travel from Perth on Sunday through to Thursday. More fares and destinations are available from Melbourne, Sydney, Adelaide and Brisbane. Weekend surcharges apply. Prices are correct at 8 July 2015 and small variations in prices may occur as a result of differences in airport taxes and charges. Offer subject to availability and flight restrictions apply. Cancellation and change fees apply. For full terms and conditions, please see your GDS, call Emirates on 1300 303 777 or visit emiratesagents.com/au. Other conditions apply and offer subject to change. ^Bologna service scheduled to commence from 3 November 2015.

ECONOMY CLASSRETURN FROM AUD

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Bologna^ $1,585* $7,550*

Copenhagen $1,588* $7,555*

Dublin $1,672* $7,536*

Rome $1,709* $7,574*

Paris $1,733* $7,658*

London $1,736* $7,846*

Frankfurt $1,777* $7,642*

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Thursday 23rd July 2015

ABOVE: John Weeks from The Travel Corporation presented the Best International Airline - Online award to Emirates vice president Australasia, Rob Gurney.

RIGHT: Halina Kubica from Greece & Mediterranean Travel Centre hosted celebrity Wendy Harmer on her table.

LEFT: George Papaioannou, Meagan Maynard and Angelya Vassiliadis-Balaguer from Excite Holidays are pictured with Steve Labroski from iTravel.

RIGHT: Jenny Williams from Shangri-La Hotels & Resorts accepted the award for Best Hotel/Resort Group from Ben Charlton of Expedia TAAP.

More NTIA 2015 shenanigansWE’RE not quite sure what Felicity

La Terra-Allan of Virgin Australia was up to at the National Travel Industry Awards on Sat night (right),

but it appears she was checking whether one of the trophies was actually real...

She’s pictured with Ari Magoutis and a very excited Jonathan Nelson from Express Travel Group.

Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: info@traveldaily.com.au Page 8

call 1300 332 077 for more details or Click here to find out more. Terms & Conditions apply.

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Thursday 23rd July 2015Thursday 23rd July 2015

Agents in Leading lap of luxury

IT WAS luxury all the way for this group of agents enjoying a familiarisation tour of the USA East Coast hosted by The Leading Hotels of the World collection.

Escorted by LHW’s Carol McLaren, the group inspected some of the group’s boutique and high-end properties, inspecting some and staying at some others.

In NYC, these included the

new Knickerbocker Hotel and The Pierre - A Taj Hotel and Robert DeNiro’s The Greenwich Hotel, with the Big Apple visit complemented by a horse-drawn carriage ride in Central Park, a helicopter ride over Manhattan and afternoon tea at the Upper East Side Hotel.

Up next was Washington DC, where the group stayed at The Hay Adams, which sits next door to President Barack Obama’s home outside the White House.

Pictured above from left in New York’s Central Park is Sandra Meskin, Jetset Rose Bay; Gabrielle Thackray, Wentworth Travel; Carol McLaren, The Leading Hotels of the World; Tamera Buongiorno, MTA; Sandra Reig, Executive Edge Travel; Jennie Lemon, TravelCall and Robert Matthews, Trans World Travel.

SYD student welcomeDESTINATION NSW, along with

StudyNSW and Kay education partners have jointly opened a new International Student Welcome Desk at Sydney Airport.

Located across from Arrivals Hall A, the desk will be staffed by student volunteers, offering maps along with information on iPads designed to help students during their first 24 hours in Sydney.

DHS calls for fundingGROWING demands from the

US Customs & Border Patrol has led to the Department of Homeland Security requesting an increased government budget of US$51.95 billion for 2016.

The organisation is aiming to build a greater resistance to threats on US cyberspace and the north and south border lines.

An analysis from growth strategy firm Frost & Sullivan found the department is on track to spend $51.40 billion by 2019, up from $49.59 billion last year.

Boomers agt programTRAVEL agents can earn 10%

commission on sales of Boomers Travel Insurance products, under a new agency partner program launched by the specialist over 50’s insurance brand.

Online registrations are now being taken for agents to become partners in the company’s affiliate insurance sales program.

Boomers general manager Ian Jackson said the program recognised coverage for older clients and those with pre-existing medical conditions may sometimes be difficult to find.

Agents are issued with a unique code to use when selling policies as well as a quick link to place on their computer desktop.

Products are underwritten by Allianz Global Assistance.

Greek hotels to hikeVALUE-ADD taxes in Greece are

expected to nearly double from 13% to 23% in order to help cover austerity measures imposed by a recently approved bailout deal.

Hotels have already reacted to the move, increasing rates for guests not holding prepaid vouchers from travel firms.

Room rates inclusive of meals will also be increased, in effect now for pax booking direct.

Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: info@traveldaily.com.au Page 9

Travel Daily is Australia’s leading travel industry publication.Produced each weekday since 1994, the newsletter is first with the latest industry news and is available by paid subscription to people within the travel industry - sign up at www.traveldaily.com.au.Postal address: PO Box 1010, Epping, NSW 1710 AustraliaStreet address: 4/41 Rawson St, Epping NSW 2121 Australia P: 1300 799 220 (+61 2 8007 6760) F: 1300 799 221 (+61 2 8007 6769)

Publisher/Managing Editor: Bruce Piper Editor: Guy Dundas Assistant Editor: Matt Lennon Contributors: Louise Wallace, Jenny Piper, Sarah Piper Editorial email: info@traveldaily.com.auAdvertising and Marketing: Sean Harrigan and Lisa Martin - advertising@traveldaily.com.auBusiness Manager: Jenny Piper - accounts@traveldaily.com.auPart of the Travel Daily group of publications.

business events newsTravel Daily is a publication of TDaily Pty Ltd ABN 34 108 508 765. All content fully protected by copyright. Please obtain written permission to reproduce any material. While every care has been taken in the preparation of

Travel Daily no liability can be accepted for errors or omissions. Information is published in good faith to stimulate independent investigation of the matters canvassed. Responsibility for editorial comment is taken by Bruce Piper.

Thursday 23rd July 2015

Terms and conditions

This month, Travel Daily and Scenic are giving readers the chance to win an amazing luxury European river cruise. The prize, valued at up to $24,060 includes:• 15 day Jewels of Europe river cruise for 2 people • 2 x return economy class airfares to Europe • Return airport transfers• Complimentary beverages all day, everyday, all meals, private

butler service and all tipping and gratuitiesTo win, answer every daily question correctly and have the most creative answer to the final question. Send your answers to scenic@traveldaily.com.au

17. Which river will your luxury cruise take you on the 8 day Dutch Sights and Belgian Delights?

Need a hint? CLICK HERE.

WELCOME to Industry Appointments, Travel Daily’s Thursday feature which has the latest job appointments from across the industry. If you have just appointed someone to a new position and would like to update the industry email appointments@traveldaily.com.au.

Italy specialist CIT Holidays has appointed product guru Alisa Feillafe to the role of Head of Product. Feillafe’s vast travel wholesale experience includes an 18 year stint with Adventure World.

Tourism Tasmania has appointed two new staff to its marketing team. Nikki Brew has accepted the position of Executive Manager Strategic Partnerships and will identify & cultivate new commercial opportunities. Further, Kate Dale has moved into the role of International Marketing Specialist, moving from her former role at Tourism Australia.

Theme park management firm Ardent Leisure Limited has welcomed Melanie Willis onto the Board of Directors as a Non-Executive Director. Willis is not foreign to the travel and tourism sector, currently residing on the Board of Mantra Group and with history at NRMA Investments.

The 4.5-star Best Western Plus Garden City Hotel in Canberra has a new General Manager in William Warner, who joins the group having attained prior experience in the sector with Hyatt and AccorHotels.

Change is afoot at Captain Cook Cruises Fiji, with the line announcing a number of new operational and office-based appointments. Simon Estella has been named as the new Master of Reef Endeavour, with Scott Wade joining as the ship’s new Hospitality Manager. In the line’s Sydney office, Vanessa Young has joined as the General Manager Sales.

Travel insurer Allianz Global Assistance has promoted Damien Arthur to the role of Chief Market Manager. Arthur has been performing the duties associated with the role in an acting capacity since Dec 2014.

Industry social network platform Q2Connect has sought to address growing demand for its services by recruiting Robert Walker as its new Chief Technology Officer. Walker began in his role earlier this month.

Sigatoka River Safari has a new Sales & Marketing Manager in Angela Hassan, who joins the tour operator from a prior role with AccorHotels.

Brand positioning, marketing, product marketing and corporate communications at American Express Global Business Travel will now be overseen by Cindy Allen, announced today as the company’s new Chief Marketing Officer. Allen brings an extensive business history to her role.

Industry Appointments

AA schedules in CubaAMERICAN Airlines chairman

and ceo Doug Parker says the reopening of US and Cuban Embassies in both countries are a good step toward the carrier introducing scheduled routes to the formerly embargoed island.

Parker said the carrier “stands ready” to begin scheduled service as soon as it becomes allowed.

Bledisloe hotel stayNOVOTEL Sydney Olympic Park

is gearing up to celebrate the forthcoming Bledisloe Cup rugby match between Australia & New Zealand, launching a pre- and post-game package for attendees.

Priced from $200 per person, the “Bledisloe Boulevard” deal includes unlimited food and beverages beginning from 4pm and concluding at 1am.

The lobby of the hotel will be decorated for the occasion as Australia aims to turn around a 13-year drought against NZ.

Tickets for Bledisloe Boulevard can be bought at moshtix.com.au.

TG cuts int’l networkROME and Los Angeles have

both been removed from the THAI Airways International route network, according to the airline’s 2015/16 winter schedule.

Reservations have been closed for travel on both services after 25 Oct, GDS displays indicate.

Since 2012, TG has been linking Bangkok and Los Angeles with a stop at Seoul Incheon in Korea.

Once effective, the move would leave Philippine Airlines and Singapore Airlines as the only two SE Asian carriers flying to LAX.

Value in guidebooksAUSSIE travellers are continuing

to see value in paper guidebooks for navigation assistance while overseas, according to new data out from Roy Morgan Research.

According to base RMR research showing 12.9 million Australians took a holiday in the year ending Mar 2015, 3.7% of these, or around 480,000 referred to a printed guidebook for assistance.

This figure is down from 6.3%, however sits at 12.1% of those whose holiday was overseas.

Broken down further, solo travellers, non-fiction readers, couples & those aged 50-64 were the most likely demographic to consult a printed guidebook.

Despite the data, suggestions by friends/family, travel agents and the internet remained the overwhelmingly popular resource.

Roy Morgan Research group account director Angela Smith said Australians were more likely to use a printed guidebook in a destination such as France or the United Kingdom as opposed to Bali or New Zealand.

Aus hotels get betterAVERAGE review ratings for

Australian hotels are on the rise, according to TripAdvisor research.

The study on review trends found the median rating of 3.77 out of 5 in 2005 has climbed to a national average of 4.12 now.

Norfolk Island was by far the most widely acclaimed Australian territory with a personal average of 4.78 out of 5, with Queensland, Tasmania & Victoria next in line.

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Wholesale Cruise ConsultantBrisbane, $Competitive + Super, Ref: 1837SZ1Are you passionate about the cruise travel industry? Do you want to be part of an established Travel Company that can offer great salaries and benefits? You will be in a supportive working environment offering great training and career progression opportunities! This role is for a focused team player that has excellent communication skills, cruise product knowledge and is confident in hitting their targets. If this sounds like you we would love to hear from you! GDS knowledge required.

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