Understanding the State of High Consequence Training
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Transcript of Understanding the State of High Consequence Training
Utilities Aerospace Banking/Finance/Insurance
Entertainment/Hospitality
Manufacturing/Construction
TOP 5 INDUSTRIES THAT CONSIDER THEIR ENVIRONMENTS AS HIGH CONSEQUENCE
100% 100%92%
83% 82%
*Percentages based on Training Industry’s April 2015 survey of 152 organizations across a variety of industries
of organizations self-identifytheir company or select departments as operating in high consequence environments
71%
Raytheon Professional Services
MAIN SOURCES OF RISK IDENTIFIED BY HIGH CONSEQUENCE INDUSTRIES
Physical workenvironment
Relationshipswith customers
Reliability ofsupport systems
Raytheon Professional Services
THE TOP INDUSTRIES THAT ARE EXPERIENCING THESE MAIN SOURCES OF RISK
Reliability ofsupport systems
Physical work environment
Manufacturing/construction
50%
Durable goods/consumables
50%
Other45%
Relationships withcustomers
Business services/consulting
57%
Aerospace50%
Banking/finance/insurance
46%
Healthcare/medical/pharma
33%
Government33%
Entertainment/hospitality
33%
Manufacturing/construction
33%
Education40%
Durable goods/consumables
50%
Raytheon Professional Services
THE 5 PILLARS OF HIGH CONSEQUENCE TRAINING
Identify businessgoals for riskmanagement
Identify existingtraining gapsrelated to known risks
Identify relevanttraining goals
Consider the measurementapproach for risk-relatedoutcomes
Consider the cost, available resources, and likely training modality
Raytheon Professional Services
ARE ORGANIZATIONS EFFECTIVELY PLANNING HIGH CONSEQUENCE TRAINING?
Routinely identify traininggaps in employee skillsrelated to risk
20%35%
29%12%
3%
Align training goals withbusiness goals for the purpose of reducing risk
18%39%
29%10%
3%
Maximize training ROI by matching resources/costs with training delivery
17%33%32%
12%5%
Always
Often
Sometimes
Rarely
Never
Understand the relationshipof organizational riskto business goals
20%39%
29%10%
1%
Identify and utilize appropriate metrics to measure risk reduction
18%35%
33%9%
3%
Raytheon Professional Services
ORGANIZATIONS OPERATING IN HIGH CONSEQUENCE ENVIRONMENTS CAN BE
CHARACTERIZED BY:
2 Processes and proceduresfocused on consistencyand predictability
3 Focus on safety andregulatory/compliancestandards
4 Placing high value on industry/domain expertise due to high cost of failure
Raytheon Professional Services
Significant business concernwith managing, mitigating,or eliminating risk borne ofunwanted variability
1
50/50 IS NOT ENOUGH WHEN PLANNING HIGH CONSEQUENCE TRAINING
42-50%of organizations identifying as operating in high consequence environments are still not
effectively planning for mitigating risk, including 5% that are never doing so—a
sign that training must continue to improve in these organizations.
Raytheon Professional Services
50-58% regularly apply strategic planning to mitigate risk
Out of the organizations that identify as operating in high consequence environments:
42-50% are not effectively applying strategic planning to mitigate risk
5% never apply strategic planning to mitigate risk