Understanding the State of High Consequence Training

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Utilities Aerospace Banking/Finance/ Insurance Entertainment/ Hospitality Manufacturing/ Construction TOP 5 INDUSTRIES THAT CONSIDER THEIR ENVIRONMENTS AS HIGH CONSEQUENCE 100 % 100 % 92 % 83 % 82 % *Percentages based on Training Industry’s April 2015 survey of 152 organizations across a variety of industries of organizations self-identify their company or select departments as operating in high consequence environments 71% Raytheon Professional Services

Transcript of Understanding the State of High Consequence Training

Page 1: Understanding the State of High Consequence Training

Utilities Aerospace Banking/Finance/Insurance

Entertainment/Hospitality

Manufacturing/Construction

TOP 5 INDUSTRIES THAT CONSIDER THEIR ENVIRONMENTS AS HIGH CONSEQUENCE

100% 100%92%

83% 82%

*Percentages based on Training Industry’s April 2015 survey of 152 organizations across a variety of industries

of organizations self-identifytheir company or select departments as operating in high consequence environments

71%

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Page 2: Understanding the State of High Consequence Training

MAIN SOURCES OF RISK IDENTIFIED BY HIGH CONSEQUENCE INDUSTRIES

Physical workenvironment

Relationshipswith customers

Reliability ofsupport systems

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Page 3: Understanding the State of High Consequence Training

THE TOP INDUSTRIES THAT ARE EXPERIENCING THESE MAIN SOURCES OF RISK

Reliability ofsupport systems

Physical work environment

Manufacturing/construction

50%

Durable goods/consumables

50%

Other45%

Relationships withcustomers

Business services/consulting

57%

Aerospace50%

Banking/finance/insurance

46%

Healthcare/medical/pharma

33%

Government33%

Entertainment/hospitality

33%

Manufacturing/construction

33%

Education40%

Durable goods/consumables

50%

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Page 4: Understanding the State of High Consequence Training

THE 5 PILLARS OF HIGH CONSEQUENCE TRAINING

Identify businessgoals for riskmanagement

Identify existingtraining gapsrelated to known risks

Identify relevanttraining goals

Consider the measurementapproach for risk-relatedoutcomes

Consider the cost, available resources, and likely training modality

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Page 5: Understanding the State of High Consequence Training

ARE ORGANIZATIONS EFFECTIVELY PLANNING HIGH CONSEQUENCE TRAINING?

Routinely identify traininggaps in employee skillsrelated to risk

20%35%

29%12%

3%

Align training goals withbusiness goals for the purpose of reducing risk

18%39%

29%10%

3%

Maximize training ROI by matching resources/costs with training delivery

17%33%32%

12%5%

Always

Often

Sometimes

Rarely

Never

Understand the relationshipof organizational riskto business goals

20%39%

29%10%

1%

Identify and utilize appropriate metrics to measure risk reduction

18%35%

33%9%

3%

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Page 6: Understanding the State of High Consequence Training

ORGANIZATIONS OPERATING IN HIGH CONSEQUENCE ENVIRONMENTS CAN BE

CHARACTERIZED BY:

2 Processes and proceduresfocused on consistencyand predictability

3 Focus on safety andregulatory/compliancestandards

4 Placing high value on industry/domain expertise due to high cost of failure

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Significant business concernwith managing, mitigating,or eliminating risk borne ofunwanted variability

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50/50 IS NOT ENOUGH WHEN PLANNING HIGH CONSEQUENCE TRAINING

42-50%of organizations identifying as operating in high consequence environments are still not

effectively planning for mitigating risk, including 5% that are never doing so—a

sign that training must continue to improve in these organizations.

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50-58% regularly apply strategic planning to mitigate risk

Out of the organizations that identify as operating in high consequence environments:

42-50% are not effectively applying strategic planning to mitigate risk

5% never apply strategic planning to mitigate risk