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presents Who Am I?

19 years of corporate experience - 15 years as manager

Work in MNC and Local companies, diverse industry

Double degree in Electronics and Computing; MBA inMarketing

Certified practitioner in NLP , Timeline Therapy,Language & Behaviour Profile, Hypnosis and Coaching

Certified Professional Trainer

Practitioner first, Trainer second

Source: Jobstreet.com

Quality Of Gen Y Graduate Compared To One Year Ago

The Gen Y DilemmaAsking for unrealistic salary/benet

Poor command of English

Choosy about their rst job or company

Poor character, attitude or personality

Poor communication & other soft skills

Syllabus not meeting demands of industry

Knowledge of skills not deep enough

Ill-prepared for job interview

Unable to demonstrate problem solving ability

Show little or no interest at the job

No opening for for fresh graduate

Poor general knowlege

Some jobs may require gender proling

Poor command of BM

Poor command of Mandarin

Other reasons

Reasons why graduate are unemployed

Source: Jobstreet.com

What is the main factor inuencing your unhappiness?

Source: Jobstreet.com

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What strategies would you use torestore happiness?

Source: Jobstreet.com

What are the top changes you think would need to occur in order to experience more happiness

at work?

Source: Jobstreet.com

Changing competence needs -A strategic differentiator

Growing Generation Gap

Different attitude towardsemployment

Why Should We Bother?

1946 1955 1970 1982 2000

(57-66) (

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Empowerment

Pleasure vs. Pain

Pop culture influence

Social Media/Internet/Mobile Tech

Peer influence

Tech Dependent

Plugged-in 24 hours a day,

7 days a week - speed ofinformation

Prefer using tech tocommunicate

Find solution online

Source : Year 2012PricewaterhouseCoopers survey on

millennials at work

Tech Dependent

Plugged-in 24 hours a day, 7 daysa week - speed of information

Prefer using tech to communicate

Instant Gratication

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Instant Gratication

Instant everything

Best Service is No Service

Outcome Driven

Extremely project-oriented rather than jobdescription-focused.

Career

Local big company

MNC

Local companyMNC

Start-Up

Entrepreneur

Oversea

Hobby to Career

Online Business

Gen Y

Maslow's Hierarchy of Needs

Baby Boomers

Gen X

Gen Y

....you have title/authority

...of who you know

...you produce results

...you help them to grow

....of who you are

A Team will follow a leader because....

Gen X

Gen Y

Career No expectation of lifetimeemployment

Different view of career

Different view of Leaders/Managers

A need for on-goingfeedback

Putting their lifestyle first

Purpose

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Source : Year 2012 PricewaterhouseCoopers survey on millennials at work Source : Year 2012 PricewaterhouseCoopers survey on millennials at work

Source : Year 2012 PricewaterhouseCoopers survey on millennials at work

Collaboration

Collaboration

Forum, Social Network

Downloading

Music / Movie / Games

Fan-Sub

Helicopter Parents

A style of child rearing in which an overprotective mother orfather discourages a child's independence by being too

involved in the child's life

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Unequal ChildhoodsGrew up obeying authority no matter what his individual opinionRaised to obey parents and elders no matter what, even if he wasbeing told to do the wrong thingSubmissive to authority, but would feel aggression towards themWould act out in violent rage from time to timeMake his own life decisions

Grew up to question authority and feel a sense of entitlementReinforced to the child that she was deserving of anything shewantedHave a superiority complex as an adultAlways sarcastic with authority and believed that she is superior toauthority figures in her lifeExcessively dependent on her parents and is not able to make lifedecisions without their presence

Parental Involvement In Recruiting Process

Submitting Resume

Obtaining Info on Company

Promoting child for position

Attending career fair

Making interviews arrangements

Nego salary & benefits

Attending the interview

Complain if company does not hire

Advocating for promotion

Others

15 30 45 60

60%

50%

40%

41%25%

22%

14%

11%

7%

6%

Malaysian Employers Federation Survey

Effect

Highly Stimulated

Over-AssistingLack self-reliant and independent

Have big expectations

Over-Scheduling

Handling Failure