Understanding Economic Facts for Brand Growth Prospects in ...

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Presented by: Steven T. Tan President SM Supermalls Understanding Economic Facts for Brand Growth Prospects in 2021 PANA 1 ST GMM | JANUARY 28, 2021| PANA Facebook Live

Transcript of Understanding Economic Facts for Brand Growth Prospects in ...

P r e s e n t e d b y : S t e v e n T . T a n P r e s i d e n t S M S u p e r m a l l s

Understanding Economic Facts for Brand Growth Prospects in 2021 P A N A 1 S T G M M | J A N U A R Y 2 8 , 2 0 2 1 | P A N A F a c e b o o k L i v e

SM Supermalls has widest reach and the scale to extraordinarily deliver campaigns.

9.8M sqm total

gross floor area

7 malls in China

76 malls in the

Philippines

Over 20,000

tenant partners

2020: THE YEAR THAT WAS SM SUPERMALLS IN THE FACE OF CRISIS

JANUARY FEBRUARY MARCH APRIL MAY Taal Volcano

eruption Pandemic Pandemic Lockdown Malls reopen

AUGUST Helping farmers

SEPTEMBER Push dining

OCTOBER Korean Hallyu

NOVEMBER Rolly and Ulysses

Supporting MSMEs

JULY

JUNE Keeping safe

DECEMBER Kalinga Efforts

A Good Peg: Baguio and SM City Baguio

ART COMMUNITY (ex. BenCab Museum)

VIEWS AND SCENERY VIEWS AND SCENERY

An unparalleled view of nature and the city at the SKY TERRACE of SM City Baguio

We never stopped doing what we did before the pandemic but we do it now differently.

VIRTUAL LAUNCHES

CHRISMAS MARKETS

DESIGNATED DINING AREAS

CHRISTMAS LAUNCH

CHRISMAS CENTERPIECES

POP UP EXHIBITS

VIRTUAL CONCERTS CURBSIDE & DELIVERY PROMOS

The LGU’s own efforts to instill confidence in the community was very helpful in our recovery

We work hand in hand with the communities where we are present as we bounce back together, stronger

Brand Growth Prospects in 2021

OPENING OF WORLD’S LARGEST IKEA IN MOA COMPLEX CONTINUED EXPANSION

2020 STORE OPENINGS

We have beefed up our omnichannel retail – whether you want anything delivered to your office or home or picked up from the curbside.

We have innovative, fast and omni-channel COVID-19 response to keep our employees, tenant partners and customers safe.

Basket size grew by 1.5 - 2.5 x in 2020

2020 2021

Cyberzone and tech tenants will continue to do well in 2021

With over 43 million social media owned assets to drive our message further

Facebook, Twitter, YouTube, and Instagram followers

SOCIAL MEDIA & VIBER Mall / Brand Reach Engagement E.R.

SM Supermalls – Corporate 40.1M 21.6M 54% SM Shopmag 7.7M 3.7M 57% SM Cyberzone 7.5M 3.2M 43% SM Foodcourt 3.3M 1.3M 42% TOTAL MALLS 80.3M 11.0M 14%

TOTAL BRANDS 140M 41M 29%

REACH 140M

ENGAGEMENT 41M

ER 29%

With over 43 million social media owned assets to drive our message further

OWNED ASSETS

Email addresses, mobile number, and mobile up apps

MOBILE NUMBERS

7.6M EMAIL

ADDRESSES

6.3M TOTAL AVERAGE

PAGE VIEWS

1.40M

With over 43 million social media owned assets to drive our message further

VIBER

National and mall-specific Viber Community members

VIBER / SMS AVERAGE OPEN RATE 50% AVERAGE CTR 9%

Thank you!