Uncover Human Resources Insights with Big Data Analytics

Tan Lip Gee (LG)

Solution Architect

Teradata Corporation

8th May 2017

Agenda

• Sharing on Some Key Insights

• Business Improvement Opportunity

• Why Big Data Analytics?

• Sample HR Analytics Use Cases

• Power of Integrated Data

• Summary

People Insights: Research on Public Sector Employees

• Citizen will be 3 times more likely to hold positive opinions of government when they have positive interactions with public servant ~ Research conducted by Gallup Consulting & PPS, 2008

• Government Workers Are Harder to Motivate- Public impression on public sector employees as underworked hurts

public employees morale

- Hard to measure achievement

- Constraints on the use of financial incentives~ Harvard Business Review, Why Government Workers Are Harder to Motivate

• Government Worker Motivation is Different- Public servants find meaning in their work by making a positive difference in

the lives of the citizens they serve~ Oxford Academic, Journal of Public Administration Research and Theory (2001) 11 (4): 559-586

OK, the facts are interesting, so WHAT now?

Improve Morale

Serve your Public Servants Right

Hire Right

Hire the one that is Committed to the mission of public sector

Talent Retention

Right compensation and performance rating

Reduce Attrition

People Development

Right people on the right job

Training, Career Path

Workforce Optimization

Allocate right number of resources at right

time

Key Business Improvement Opportunities

For Malaysia Public Sector HR

Respected and Productive Public Sector

Public Sector Employees

Enabled by

Enabled by

OK, We all know that, but HOW?

HRMIS

We are here!

What about here?

Hmm … May be …

Maturity Stages of Data Analytics

7

1990s 2010s

Why Big Data Analytics … Fundamental Shift …

Data generated & consumed by today’s world compared to the one of the 1990s

But What Type of Data is Big “Data”?

Nature of Big Data

Big Data Analytics with HRMIS

• Let’s go back to

fundamental �

• Have we harness

enough value from

existing data ?

Uncover Human Resources Insights with Big Data Analytics

8th May 2017Advanced

What can Teradata help in Government’s HR?

Intentionally removed

Teradata Proprietary Knowledge Asset

What can Teradata help in Government’s HR?

Intentionally removed

Teradata Proprietary Knowledge Asset

Do we understand our Public Sector Employee Enough?

• Employee Segmentation & Profiling

• Job Application Candidate Profiling

Do we understand our Public Sector Employee Enough?

• Employee Segmentation & Profiling

• Job Application Candidate Profiling

What can we do with Talent Retention?

Understand why our people resign

Jawataninfo Blank out due to NDA/OSA

What can we do with Talent Retention?

Understand why our people resign

Probe on Performance Review Rating Anomalies

Increase Morale with correct performance rating

Workforce Optimization

Intentionally removed

Teradata Proprietary Knowledge Asset

Big Data Analytics accessible to the Business User via Teradata App Center

Email Compliance

� Visualize emails in tabular format

� Highlight key words/phrases

�Custom dashboards for

Rule simulation results

� Graph visualization

to understand the network

“Going to Africa. Hope I don’t get AIDS.

Just Kidding. By the way, I am White!”

~ Justine Sacco Tweet,

Complaint Reduction Management

Integrated Data Enables Superior Value

Comprehensive Business Insights = Better Decisions

Integrated Data Enables Superior ValueThe Power of Integrated Data

• We can do a lot more by sharing data across agency

25

Introducing Teradata

• Started in 1979, founded in the US

• Over 30 years of data management & analytics experience

• 2,400+ Customers in 160 Countries

• > 10,000+ Employees

• A Top 10 Public U.S. Software Company –listed on NY stock exchange

• World’s Most Innovative Companies – Forbes

• World’s Most Ethical Companies – Ethisphere Institute

• Leader in Data Analytics

• Fortune 500 Rely on Teradata

90% of Top 10 Global Commercial & Savings Banks100% of Top 10 Global Telcos100% of Top 10 Global Airlines83% of Top 10 Travel & Transportation Firms80% of Top 10 Global Retailers60% of Top 10 Global Healthcare

• And many government agencies around the globerely on Teradata too

26

Integrated Data Enables Superior ValueSummary

• Data, regardless small Data, Big Data … is an effective resourcesfor creating a productive & high morale workforce in public sector

• You can do more when you combine & interchange your data

• Let’s evolve to next maturity level of Data Analytics

• Teradata is ready to be your data analytics partner

27

Thanks for Choosing Teradata