Ufone

HUMAN RESOURCE MANAGEMENTNAUMAN SALEEM 071

HUMAN RESOURCE MANAGEMENT

OUR PROFILE

Started its Operations in January 2001

“Ufone” Became a Part of the Emirates Telecommunication Corporation Group in 2006.


OUR PROFILE Currently owned by “ETISALAT” with

the Customer base of More than 20.5 million Subscribers

UFONE Promises its customers to stay Ahead, Developing and Evolving, to go Beyond their Expectations


MISSION

“TO BE THE BEST CELLULAR OPTION FOR YOU”


VISION

“To be the Quality Cellular Service Provider of choice, Using Sound Business Practices while Enhancing the Quality of Life of the Community”


OUR OBJECTIVES

To Be Affordable Best Coverage Throughout Pakistan Advanced & Innovative Service Best Employment Option For Peoples


ORGANIZATIONAL STRUCTURE

Board Of Directors

CEO

Project Director

Marketing&

Sales

FinanceInformation System

Customer Care

Engineering

Quality Assurance

Information technology

HR&

Admin


OUR MANAGMENT ABDUL AZIZ (President& Chief Executive Officer) NAVEED KHALID BUTT (Chief Officer) MUHAAMAD ASLAM KHAN (Chief Technical Officer) MUHAMMAD NADEEM KHAN (Chief Financial Officer) ABDUL REHMAN (Senior Manager Human Resources)


DEPARTMENTAL DIVISION

Marketing Department Finance Department Human Resource Department Customer Care Department Information System Department Engineering Department Quality Assurance Information Technology


COMPETITOR ANALYSIS


COMPETITOR ANALYSIS

signals

call rates

employee motivation

customer satisfaction

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

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HAVE A LOOK WHAT WE OFFER



IRFAN ALI 019


Human Resource Management

Human Capital Act As Nerves System Of The Organization.

“ Their People Are Their Greatest Asset ”


Our Main Focus Was Remained On How The Human Capital At UFONE Is Being: Recruited. Selected. Utilized. Compensated. Evaluated & Trained To Achieve Company Goals.




Staff of Ufone consists of world class Professionals

Collaborative and mutually supportive work

environment

Team of professionals for Expertise & Collaboration

Performance Management and Reward System

Clearly defined Recruitment & Selection

Policy

They Believe to Train & Develop employees

Compensation & Benefit plan is developed to ensures employees

motivation.


HR DEPARTMENT

Training , Development

HR Operations

Outsource Operation



HUMAN CAPITAL AT UFONE

1700 Permanent Employees, More Than 2500 Contractual Employees

UFONE Complies With Equal Employment Opportunity Predefined Job Description Annual And Six Month Performance Appraisals Average Age Of UFONE Employee Is 32 Years Average Salary Is 20000


RECRUITMENT PROCESS

1. We Have Got Your Application

2. We Are Looking At Your Profile Against A Relevant Position

3. Initial Screening & Assessments


4. Sharing Your Profile With The Hiring Function

5. The Interview

6. Selection, Offer & Joining

RECRUITMENT PROCESS


SCHEDULING INTERVIEW

1. First interview2. Second interview3. Third Interview


RECRUITMENT & SELECTION

1. INTERNAL RECRUITMENTEmployees Are Recruited From Within The Organization

Benefits Promotion Job posting for any vacant position Rehiring


RECRUITMENT & SELECTION

2. EXTERNAL RECRUITMENTVery Important Thing to Give Chance to New Talent for improvement

METHODS OF EXTERNAL RECRUITMENT

1. Private Employment Agencies2. Advertisement Agencies3. Direct Applicants


FUNCTIONS OF HRM


FUNCTIONS OF HRMHuman Resource Department Is Being Headed By The HR Executive Designated As Chief Of Human Resource Department. According To UFONE Their Belief Is That

"Their People Are Their Greatest Asset”.


1. Primary Functions1. Staffing Job analysis Human resource planning Recruitment & selection

FUNCTIONS OF HRM


PRIMARY FUNCTIONS2. Training And Development Organization Development Career Development Performance Appraisal


PRIMARY FUNCTIONS3. Compensation Management

Monetary Benefits Non Monetary Benefit 4. Safety & Health


SECONDARY FUNCTION

Interaction Of Human Resource Research & Development In HR


FUNCTIONS OF HRM

STAFFING


JOB ANALYSIS Job Analysis Is Systematic Exploration Of Activities Within A Job. It

Is A Technical Procedure Used To Define The Duties, Responsibilities, And Accountabilities Of Job.

Experts Do Job Analysis After Acquiring Information From Candidates Through Interviews Through Form

At UFONE Pay Packages, Compensations, Job Descriptions, Job Specifications, Job Evaluation Are Made On The Bases Of Job Analysis


JOB ANALYSISFollowing Steps Are Taken Obtain Documentary Information Such As Procedure Manuals

And Written Instruction.

Ask About More General Aspect Such As The Job Purposes, Main Activities.

Ask The Jobholders About The Job.

Observe The Job Holders To See What They Actually Do.


Information Collected in Job Analysis

Work activities Worker-oriented activities Machines, tools, equipment, and work aids used Job-related tangibles and intangibles Work performance Job content Personal requirements for the job


3. COMPENSATION

STRATEGIC PAY PLANSDirect Financial Payments Salaries Incentives Commissions Bonuses Medical allowances/ hospitalization Pension Plans


Thank U


Now its all about you… if you have any questions..??? say it all……

Ufone

Business

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