CURRICULUM VITAE

TRUSHAR PATEL Permant Address: #B-2 Chaitnyadip societyTrushar30385@gmail.com Pij Road- Nadiad – 387002India M: +91 9998547285 Gujarat-India Rwanda: +250 789894690 Current Address: Kimiharura POBOX:2043 KIGALI

RWANDA,Africa

EXPERTISE :

  Sales Team Supervision Territory Management New Account Development Relationship Building

Presentations & Proposals Closing Strategies Sales Training Lead Qualification

PROFILE:

9 years of experience of IT INDUSTRIES SALES & SUPPORT.

Professional Certification

Professional Certifications:MICROSOFT CERTIFIED PROFESSIONAL (MCP)

Microsoft Certification ID: 6712321Exam: 290 – Managing and Maintaining a Microsoft Windows server2003

Professional Experience:Current Job : YOGI IT SERVICES LTD/ AFRICA-RWANDA Feb 2012 to till date

Role: Country MANAGER

Roles & Responsibilities: Managing sales & service for the company located in Kigali RWANDA. Revenue Planning for the Bramch Office & Implementation. Handling the Dealership for HP , ACER , LG , TOSHIBA & SAMSUNG MOBILE. Managing the Amc Contract for the corporate Office. Managing Proline UK CCTV & SECURITY SYSTEM sales & services for the Brand as we authorized

dealer for Rwanda. Demonstrated an unwavering commitment to customer service, adding new custom-

ers while maintaining premium service levels with existing accounts.

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Forth Company : Tata Consultancy Services on Pay Roll of Crystal Solution Pvt. Ltd.

Feb 2010 to Feb 2012

Role: System Administrator Site: TATA Teleservices Ltd , Baroda, Gujarat

Roles & Responsibilities: Managing Windows 2003 File, Exchange, print, IIS and Active directory servers. Designing the Backup Strategy for the sites and ensuring scheduled/unscheduled Backups

as per backup plan & Restoration of Data if any Data Corruption.

Managing the Exchange ,FTP and IIS server of the Location windows 2003 server. Managing Blackberry users for Blackberry Application Support. Provide the SQL 2005 & 2000 Server Application Support to Costumer. Configuring and troubleshooting of RAID1 AND RAID5. Day- to- Day administration job includes configuring Policies, capacity monitoring, managing

groups, File folder Access, checking of server services.

Create, Update and maintain network diagram up to date for cluster level.

Troubleshooting of 6 Mbps Leased Lines & Ensure uptime of Routers, Switches, Firewalls.

Installation and troubleshooting of Radio link for Warehouse and Tata Showroom.

Monthly Corrective and Quarterly Preventive Maintenance Audit/Visit at TVS/TVH/FC/Other Business partners.

Implementing Microsoft patches on the server and desktop using deployment tool.

Antivirus Management & Security Policy Compliance.

User Education.

EOD status send to Central Team..

Project Details

1. Tata Docomo. - For GSM Office New IT Infrastructure & IT Data Network Connectivity Roll Out.

2. Tata Docomo – New TEC Store IT Infrastructure & IT Data Network Connectivity Roll Out.

Achievements:1> Get Star Of the Month Award in Month of April-2011.

THIRD COMPANY: : PCS Technology Ltd june07 – Jan 10

Server Administrator Site: ABB Ltd , Baroda, Gujarat

Current project Responsibilities & Profile summary:

Managing Windows 2003 file, print , IIS and Active directory servers. Managing SQL 2005 Database & Create user in SQL server and design the

Backup strategy of Sql Database for the Different Application. 2

Handling Daily calls of Remote Location for Nadiad, Anand, Bharuch, Ankleswar, Godhara & Halol using Remote Software to Provide the Solution For Outlook Express and Win-7 Related Problems. HP jet admin installation and configuration of network printing. Designing the Backup Strategy for the sites and ensuring scheduled/unscheduled Backups as per

backup plan & Restoration of Data if any Data Corruption. Managing the FTP and IIS server of the Location windows 2003 server. Configuring and troubleshooting of RAID1 AND RAID5. Implementing Microsoft patches on the server and desktop using deployment tool. Day- to- Day administration job includes configuring Policies, capacity monitoring , managing

groups, File folder Access, checking of server services. Leading Team for All IBM Projects & Provide monthly progress Services report to Global Team & maintain the relatationship with the Customer. Administered & Maintained Over 1200+ Assets Annual Mac & Follows IBM Process i.e. IMAC for Asset database. Taking Daily Backup of all servers on 4 LTO and 1 HP Autoloader & Sending Daily Reports of

Backup and Various TATA and Reliance links. Giving support for Lotus Notes 7.3 and SAP6.4 From IBM Remote Utility.

Achievements: 1) 12 Appreciation Mail from ABB & IBM For Best Services Given By Engineer.2) Giving Service as IS Reprehensive in ABB Global Meetings and also gets Appreciation on that for Best service given by Engineer.

TECHNICAL SKILLS

Managing Windows 2003 Server as DHCP, ADS, PRINT, FILE, IIS, Antivirus . Managing SQL 2005 & SQL 2000 Server and his Application. Intel based Systems (PCs / Servers) from IBM, HP, Compaq , Dell Lotus Notes 7.3, Microsoft Outlook Express

SECOND COMPANY: Navkar Peripheral June06- june07 Customer Support Engineer (Nadiad) Dist: Kheda.

Responsibilities include:

Responsible for LAN & WAN Administration

Support and troubleshooting for windows2003 server in various Bank. Day-to-Day administration job includes trouble-shooting of network and connectivity related faults.

Attending trouble-shooting on Microsoft clients such as Windows 2003 server, Novel, Windows XP, windows200,win98,Dos.

First Company: SKumar Computers.(Baroda) Jan06- june06 Customer Support Engineer(Nadiad) Kheda Dist

Responsibilities include:

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Responsible for LAN & WAN Administration

Support and troubleshooting Desktop and Link Related Issues.

Day-to-Day administration job includes trouble-shooting of network and connectivity related faults. Attending trouble-shooting on Microsoft clients such as Windows 2000, Windows XP.

PRELIMINARY EDUCATION :

Year Exam… Board/University Grades ClassDEC- 2005 Diploma in

Computer Eng

Dharmsinh Desai University, Nadiad

58.12 % Second class

March-2001 H. S. C. G.S.E.B. 70.46% DistinctionMarch-1999 S. S. C. G.S.E.B. 72.00% Distinction

PERSOAL DETAILS :

Name : Trushar Patel DOB : March 30, 1985Permanent Address : B-2 chaitnyadeep Society,

Near Telephone Exchange,Pij Road,Nadiad-387001

Current Address : KIMIHARURA , KIGALI , RWANDA POBOX: 2043 Sex : MaleMarital Status : Single.Nationality : Indian.Contact Number : : - (M) 9998547285 /INDIA . 250 788397777 /RWANDALanguages Known : English, Swahili, Gujarati and Hindi

Other Achivements :

1) 12 Appreciation Mail from ABB & IBM For Best Services Given By Engineer.2) Giving Service as IS Reprehensive in ABB Global Meetings and also gets Appreciation on thatfor Best service given by Engineer.

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Trushar Patel

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