Troubleshooting Bizhub Pro 1050

118
bizhub PRO 1050/1050P 1050e/1050eP 13. JAM CODE 533 Field Service Ver3.0 Nov.2006 2 TROUBLESHOOTING 13. JAM CODE 13.1 Jam code list Classifi- cation Jam code Cause Resulting operation Correction Tray 1 J11-01 During operation The paper feed sensor /1 (PS7) does not turn ON within a specified period of time after the paper feed clutch /1 (CL4) turns ON. If there is a sheet of paper being printed when a jam occurs, the main body com- pletes the paper exit before stop- ping operations. Pull out tray /1 and remove jammed paper if any. J11-02 The pre-registration sensor /1 (PS17) does not turn ON within a specified period of time after the paper feed clutch /1 (CL4) turns ON. Open tray /1 and the main body vertical con- veyance door, and remove jammed paper if any. J11-03 The vertical conveyance sensor /1 (PS19) does not turn ON within a speci- fied period of time after the pre-registra- tion sensor /1 (PS17) turns ON. J11-04 When the trailing edge of paper is pass- ing through the vertical conveyance sensor /1 (PS19), the pre-registration sensor /1 (PS17) is turned ON by the succeeding paper. After completion of the exit of the preceding paper, the main body stops operations. J11-05 When idling The vertical conveyance sensor /1 (PS19) turns ON while in idling. Open the main body ver- tical conveyance door and remove jammed paper if any. J11-06 The pre-registration sensor /1 (PS17) turns ON while in idling. Pull out tray /1 and remove jammed paper if any. Tray 2 J12-01 During operation The paper feed sensor /2 (PS13) does not turn ON within a specified period of time after the paper feed clutch /2 (CL6) turns ON. If there is a sheet of paper being printed when a jam occurs, the main body com- pletes the paper exit before stop- ping operations. Pull out tray /2 and remove jammed paper if any. J12-02 The pre-registration sensor /2 (PS18) does not turn ON within a specified period of time after the paper feed- clutch /2 (CL6) turns ON. Open tray /2 and the main body vertical con- veyance door, and remove jammed paper if any. J12-03 The vertical conveyance sensor /3 (PS21) does not turn ON within a speci- fied period of time after the pre-registra- tion sensor /2 (PS18) turns ON.

Transcript of Troubleshooting Bizhub Pro 1050

Page 1: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

13. JAM CODE

533

Field Service Ver3.0 Nov.2006

2

TROUBLESHOOTING

13. JAM CODE

13.1 Jam code list

Classifi-cation

Jam code

Cause Resulting operation

Correction

Tray 1 J11-01

Dur

ing

oper

atio

n The paper feed sensor /1 (PS7) does not turn ON within a specified period of time after the paper feed clutch /1 (CL4) turns ON.

If there is a sheet of paper being printed when a jam occurs, the main body com-pletes the paper exit before stop-ping operations.

Pull out tray /1 and remove jammed paper if any.

J11-02 The pre-registration sensor /1 (PS17) does not turn ON within a specified period of time after the paper feed clutch /1 (CL4) turns ON.

Open tray /1 and the main body vertical con-veyance door, and remove jammed paper if any.J11-03 The vertical conveyance sensor /1

(PS19) does not turn ON within a speci-fied period of time after the pre-registra-tion sensor /1 (PS17) turns ON.

J11-04 When the trailing edge of paper is pass-ing through the vertical conveyance sensor /1 (PS19), the pre-registration sensor /1 (PS17) is turned ON by the succeeding paper.

After completion of the exit of the preceding paper, the main body stops operations.

J11-05

Whe

n id

ling The vertical conveyance sensor /1

(PS19) turns ON while in idling.— Open the main body ver-

tical conveyance door and remove jammed paper if any.

J11-06 The pre-registration sensor /1 (PS17) turns ON while in idling.

Pull out tray /1 and remove jammed paper if any.

Tray 2 J12-01

Dur

ing

oper

atio

n The paper feed sensor /2 (PS13) does not turn ON within a specified period of time after the paper feed clutch /2 (CL6) turns ON.

If there is a sheet of paper being printed when a jam occurs, the main body com-pletes the paper exit before stop-ping operations.

Pull out tray /2 and remove jammed paper if any.

J12-02 The pre-registration sensor /2 (PS18) does not turn ON within a specified period of time after the paper feed-clutch /2 (CL6) turns ON.

Open tray /2 and the main body vertical con-veyance door, and remove jammed paper if any.J12-03 The vertical conveyance sensor /3

(PS21) does not turn ON within a speci-fied period of time after the pre-registra-tion sensor /2 (PS18) turns ON.

Page 2: Troubleshooting Bizhub Pro 1050

13. JAM CODE

534

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

2

Tray 2 J12-04

Dur

ing

oper

atio

n When the trailing edge of paper is pass-ing through the vertical conveyance sensor /3 (PS21), the pre-registration sensor /2 (PS18) is turned ON by the succeeding paper.

After completion of the exit of the preceding paper, the main body stops operations.

Open tray /2 and the main body vertical con-veyance door, and remove jammed paper if any.

J12-05

Whe

n id

ling The vertical conveyance sensor /3

(PS21) turns ON while in idling.— Open the main body ver-

tical conveyance door and remove jammed paper if any.

J12-06 The pre-registration sensor /2 (PS18) turns ON while in idling.

Pull out tray /2 and remove jammed paper if any.

Tray 3 (PF)

J13-01

Dur

ing

oper

atio

n The paper feed sensor /1 (PS72) does not turn ON within a specified period of time after the pick-up clutch /1 (CL6) turns ON.

If there is a sheet of paper being printed when a jam occurs, the main body com-pletes the paper exit before stop-ping operations.

Pull out tray /3 and remove jammed paper if any.

J13-02 The pre-registration sensor /1 (PS89) does not turn ON within a specified period of time after the pick-up clutch /1 (CL6) turns ON.

Open tray /3, the PF front door and the verti-cal conveyance door /Up, and remove jammed paper if any.J13-03 The vertical conveyance sensor /1

(PS90) does not turn ON within a speci-fied period of time after the pre-registra-tion sensor /1 (PS89) turns ON.

J13-04 When the trailing edge of paper is pass-ing through the vertical conveyance sensor /1 (PS90), the pre-registration sensor /1 (PS89) is turned ON by the succeeding paper.

After completion of the exit of the preceding paper, the main body stops operations.

J13-05

Whe

n id

ling The vertical conveyance sensor /1

(PS90) turns ON while in idling.— Open the PF front door

and the vertical convey-ance door /Up and remove jammed paper if any.

J13-06 The pre-registration sensor /1 (PS89) turns ON while in idling.

Pull out tray /3 and remove jammed paper if any.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 3: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

13. JAM CODE

535

Field Service Ver3.0 Nov.2006

2

Tray 4 (PF)

J14-01

Dur

ing

oper

atio

n The paper feed sensor /2 (PS78) does not turn ON within a specified period of time after the pick-up clutch /2 (CL9) turns ON.

If there is a sheet of paper being printed when a jam occurs, the main body com-pletes the paper exit before stop-ping operations.

Pull out tray /4 and remove jammed paper if any.

J14-02 The pre-registration sensor /2 (PS93) does not turn ON within a specified period of time after the pick-up clutch /2 (CL9) turns ON.

Open tray /4, the PF front door and the hori-zontal conveyance jam release lever and remove jammed paper if any.J14-03 When the trailing edge of paper is pass-

ing through the loop sensor /2 (PS94), the pre-registration sensor /2 (PS93) is turned ON by the succeeding paper.

J14-04

Whe

n id

ling The pre-registration sensor /2 (PS93)

turns ON while in idling.— Pull out tray /4 and

remove jammed paper if any.

Tray 5 (PF)

J15-01

Dur

ing

oper

atio

n The paper feed sensor /3 (PS84) does not turn ON within a specified period of time after the pick-up clutch /3 (CL12) turns ON.

If there is a sheet of paper being printed when a jam occurs, the main body com-pletes the paper exit before stop-ping operations.

Pull out tray /5 and remove jammed paper if any.

J15-02 The pre-registration sensor /3 (PS95) does not turn ON within a specified period of time after the pick-up clutch /3 (CL12) turns ON.

Open tray /5, the PF front door and the verti-cal conveyance door /Lw, and remove jammed paper if any.J15-03 The vertical conveyance sensor /3

(PS96) does not turn ON within a speci-fied period of time after the pre-registra-tion sensor /3 (PS95) turns ON.

J15-04 When the trailing edge of paper is pass-ing through the vertical conveyance sensor /3 (PS96), the pre-registration sensor /3 (PS95) is turned ON by the succeeding paper.

After completion of the exit of the preceding paper, the main body stops operations.

J15-05

Whe

n id

ling The vertical conveyance sensor /3

(PS96) turns ON while in idling.— Open the PF front door

and the vertical convey-ance door /Lw and remove jammed paper if any.

J15-06 The pre-registration sensor /3 (PS95) turns ON while in idling.

Pull out tray /5 and remove jammed paper if any.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 4: Troubleshooting Bizhub Pro 1050

13. JAM CODE

536

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P Paper feed convey-ance (com-mon to each tray)

J17-01

Dur

ing

oper

atio

n The registration sensor (PS40) does not turn ON within a specified period of time after the ADU deceleration sensor (PS42) turns ON.

If there is a sheet of paper being printed when a jam occurs, the main body com-pletes the paper exit before stop-ping operations.

Open the main body front doors /R and /L, pull out the ADU section and remove jammed paper if any.J17-02 The ADU deceleration sensor (PS42)

does not turn ON within a specified period of time after the loop sensor (PS16) turns ON.

Paper feed convey-ance (trays 1/ and /2)

J17-03 The loop sensor (PS16) does not turn ON within a specified period of time after the vertical conveyance sensor /1 (PS19) turns ON.

After completion of the exit of the preceding paper, the main body stops operations.

Open the main body ver-tical conveyance door and remove jammed paper if any.

Paper feed convey-ance (tray /2)

J17-04 The vertical conveyance sensor /2 (PS20) does not turn ON within a speci-fied period of time after the vertical con-veyance sensor /3 (PS21) turns ON.

J17-05 The vertical conveyance sensor /1 (PS19) does not turn ON within a speci-fied period of time after the vertical con-veyance sensor /2 (PS20) turns ON.

Paper feed convey-ance (PF)

J17-06 The loop sensor (PS16) does not turn ON within a specified period of time after the PF exit sensor (PS99) turns ON.

Open the PF front door and the horizontal con-veyance jam release lever, and remove jammed paper if any.

Paper feed convey-ance

J17-07

Whe

n id

ling The paper leading edge sensor (PS41)

turns ON while in idling.— Open the main body

front doors /R and /L, pull out the ADU section and remove jammed paper if any.

J17-08 The registration sensor (PS40) turns ON while in idling.

J17-09 The ADU deceleration sensor (PS42) turns ON while in idling.

J17-10 The loop sensor (PS16) turns ON while in idling.

J17-11 The vertical conveyance sensor /2 (PS20) turns ON while in idling.

J17-12

Dur

ing

oper

atio

n The multi feed detection boards /1 and /2 detect a double feed.

If there is a sheet of paper being printed when a jam occurs, the main body com-pletes the paper exit before stop-ping operations.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 5: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

13. JAM CODE

537

Field Service Ver3.0 Nov.2006

Paper feed convey-ance (PF)

J18-01

Dur

ing

oper

atio

n The intermediate sensor /Up (PS91) does not turn ON within a specified period of time after the vertical convey-ance sensor /1 (PS90) turns ON.

If there is a sheet of paper being printed when a jam occurs, the main body com-pletes the paper exit before stop-ping operations.

Open the PF front door and the PF vertical con-veyance door /Up, and remove jammed paper if any.J18-02 The loop sensor /1 (PS92) does not

turn ON within a specified period of time after the intermediate sensor /Up (PS91) turns ON.

J18-03 The loop sensor /2 (PS94) does not turn ON within a specified period of time after the pre-registration sensor /2 (PS93) turns ON.

Open the PF front door and the horizontal con-veyance jam release lever, and remove jammed paper if any.

J18-04 The intermediate sensor /Lw (PS97) does not turn ON within a specified period of time after the vertical convey-ance sensor /3 (PS96) turns ON.

Open the PF front door and the PF vertical con-veyance door /Lw, and remove jammed paper if any.J18-05 The loop sensor /3 (PS98) does not

turn ON within a specified period of time after the intermediate sensor /Lw (PS97) turns ON.

J18-06 The PF exit sensor (PS99) does not turn ON within a specified period of time after the loop sensor /1 (PS92) turns ON.

Open the PF front door, the PF vertical convey-ance door /Up and the horizontal conveyance jam release lever, and remove jammed paper if any.

J18-07 The PF exit sensor (PS99) does not turn ON within a specified period of time after the loop sensor /2 (PS94) turns ON.

Open the PF front door and the PF horizontal conveyance jam release lever, and remove jammed paper if any.

J18-08 The PF exit sensor (PS99) does not turn ON within a specified period of time after the loop sensor /3 (PS98) turns ON.

Open the PF front door, the PF vertical convey-ance door /Lw and the horizontal conveyance jam release lever, and remove jammed paper if any.

J18-09

Whe

n id

ling The intermediate sensor /Up (PS91)

turns ON while in idling.— Open the PF front door

and the PF vertical con-veyance door /Up, and remove jammed paper if any.

J18-10 The loop sensor /1 (PS92) turns ON while in idling.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 6: Troubleshooting Bizhub Pro 1050

13. JAM CODE

538

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P Paper feed convey-ance (PF)

J18-11

Whe

n id

ling The loop sensor /2 (PS94) turns ON

while in idling.— Open the PF front door

and the horizontal con-veyance jam release lever, and remove jammed paper if any.

J18-12 The intermediate sensor /Lw (PS97) turns ON while in idling.

Open the PF front door and the PF vertical con-veyance door /Lw, and remove jammed paper if any.

J18-13 The loop sensor /3 (PS98) turns ON while in idling.

J18-14 The PF exit sensor (PS99) turns ON while in idling.

Open the PF front door and the horizontal con-veyance jam release lever, and remove jammed paper if any.

Convey-ance

J19-01

Dur

ing

oper

atio

n The main body vertical conveyance door is opened while in printing.

The main body stops immedi-ately.

Close the vertical con-veyance door.

PF J19-02 The PF front door is opened while in printing.

The main body/PF stops immedi-ately.

Close the PF front door.

Fusing/paper exit

J21-01 While in the print sequence, the maxi-mum density sensor detects paper at the specified timing.

If there is a sheet of paper being printed when a jam occurs, the main body com-pletes the paper exit before stop-ping operations.

Open the main body front doors /R and /L, pull out the ADU section and remove jammed paper if any.

J21-02

Whe

n id

ling While in idling, the maximum density

sensor detects paper at the specified timing.

J31-01

Dur

ing

oper

atio

n The paper leading edge sensor (PS41) does not turn ON within a specified period of time after the registration motor (M17) turns no.

If there is a sheet of paper being printed when a jam occurs, the main body com-pletes the paper exit before stop-ping operations.

J31-02 The fusing exit sensor (PS22) does not turn ON within a specified period of time after the paper leading edge sen-sor (PS41) turns ON.

J32-01 The paper exit sensor (PS3) does not turn ON within a specified period of time after the fusing exit sensor (PS22) turns ON.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 7: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

13. JAM CODE

539

Field Service Ver3.0 Nov.2006

2

Fusing/paper exit

J32-02

Dur

ing

oper

atio

n The ADU acceleration sensor (PS49) does not turn ON within a specified period of time after the fusing exit sen-sor (PS22) turns ON.

If there is a sheet of paper being printed when a jam occurs, the main body com-pletes the paper exit before stop-ping operations.

Open the main body front doors /R and /L, pull out the ADU section and remove jammed paper if any.J32-03 The reverse sensor /1 (PS48) does not

turn ON within a specified period of time after the ADU acceleration sensor (PS49) turns ON.

J32-04 The PS46 does not turn ON again within a specified period of time after the reverse sensor /1 (PS48) turns ON.

J32-05 The paper exit sensor (PS3) does not turn ON within a specified period of time after the reverse sensor /1 (PS48) turns ON.

J32-06 The paper exit sensor (PS3) does not turn OFF within a specified period of time after the PS3 turns ON.

J32-07

Whe

n id

ling The paper exit sensor (PS3) turns ON

while in idling.—

J32-08 The ADU acceleration sensor (PS49) turns ON while in idling.

J32-09 The fusing exit sensor (PS22) turns ON while in idling.

J32-10 The reverse/exit sensor (PS50) turns ON while in idling.

J32-11 The fusing jam sensor (PS23) turns ON while in idling.

J32-12 The reverse sensor /1 (PS48) turns ON while in idling.

J32-13 The reverse sensor /2 (PS47) turns ON while in idling.

External J51-01

Dur

ing

oper

atio

n The front door/R, /L of the main body was opened while printing.

The main body stops immedi-ately.

Open the main body front doors /R and /L, pull out the ADU section and remove jammed paper if any.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 8: Troubleshooting Bizhub Pro 1050

13. JAM CODE

540

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P DF J61-1

Dur

ing

oper

atio

n The RADF open/close sensor (PS301) turns OFF while in operation.

The DF stops immediately. If there is paper being transferred or having been transferred, the main body com-pletes the paper exit before stop-ping operations.

Open the DF open/close cover and remove jammed paper if any.J61-2 The cover open/close switch (MS301)

turns OFF while in operation.

J62-1 The original registration sensor /Rt (PS306) does not turn OFF within a specified period of time after the pre-feed start.

J62-2 The original conveyance sensor (PS308) does not turn ON within a specified period of time after the pre-feed start of the front side of the double sided original (including the single sided original).

J62-3 The original conveyance sensor (PS308) does not turn ON within a specified period of time after the pre-feed start of the back side of the double sided original.

J62-4 While in the forward rotation of the orig-inal conveyance motor (M301), the orig-inal conveyance sensor (PS308) does not turn OFF within a specified period of time after it turns ON.

J62-5 While in the reverse rotation of the origi-nal conveyance motor (M301), the origi-nal conveyance sensor (PS308) does not turn OFF within a specified period of time after it turns ON.

J62-6 When entering a large size double sided original in the reverse section, the origi-nal reverse sensor (PS309) does not turn ON within a specified period of time after the original conveyance sen-sor (PS308) turns ON.

J62-7 When exiting a large size single sided original, the original exit sensor /Lt (PS307) does not turn ON within a specified period of time after the original conveyance sensor (PS308) turns ON.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 9: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

13. JAM CODE

541

Field Service Ver3.0 Nov.2006

DF J62-8

Dur

ing

oper

atio

n When exiting a large size double sided original, the original exit sensor /Lt (PS307) does not turn ON within a specified period of time after the original reverse sensor (PS309) turns ON.

The DF stops immediately. If there is paper being transferred or having been transferred, the main body com-pletes the paper exit before stop-ping operations.

Open the DF open/close cover and remove jammed paper if any.

J62-9 When exiting a large size single sided original, the original exit sensor /Lt (PS307) does not turn OFF within a specified period of time after it turns ON.

J62-10 When exiting a large size double sided original, the original exit sensor /Lt (PS307) does not turn OFF within a specified period of time after it turns ON.

J63-1 When outputting a large size double sided original from the reverse section, the original reverse sensor (PS309) does not turn ON.

J63-2 When entering a large size double sided original into the reverse section, the original reverse sensor (PS309) does not turn OFF within a specified period of time after it turns ON.

J63-3 When outputting a large size double sided original from the reverse section, the original reverse sensor (PS309) does not turn OFF within a specified period of time after it turns ON.

J63-4 When exiting a small size single sided original, the original exit sensor /Rt (PS314) does not turn OFF within a specified period of time after the original reverse sensor (PS309) turns ON.

J63-5 When exiting a small size double sided original, the original exit sensor /Rt (PS314) does not turn OFF within a specified period of time after the original reverse/exit sensor (PS313) turns ON.

J63-6 When exiting a small size single sided original, the original exit sensor /Rt (PS314) does not turn OFF within a specified period of time after it turns ON.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 10: Troubleshooting Bizhub Pro 1050

13. JAM CODE

542

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P DF J63-7

Dur

ing

oper

atio

n When exiting a small size double sided original, the original exit sensor /Rt (PS314) does not turn OFF within a specified period of time after it turns ON.

The DF stops immediately. If there is paper being transferred or having been transferred, the main body com-pletes the paper exit before stop-ping operations.

Open the DF open/close cover and remove jammed paper if any.

J63-8 When entering a small size double sided original into the reverse section, the original reverse sensor (PS309) does not turn ON within a specified period of time after original conveyance sensor (PS308) turns ON.

J63-9 When outputting a small size double sided original from the reverse section, the original reverse sensor (PS309) does not turn ON within a specified period of time after original conveyance sensor (PS308) turns ON.

J63-10 When entering a small size double sided original into the reverse section, the original reverse sensor (PS309) does not turn OFF within a specified period of time after it turns ON.

J63-11 When outputting a small size double sided original from the reverse section, the original reverse sensor (PS309) does not turn OFF within a specified period of time after it turns ON.

J65-1 The original registration sensor /Rt (PS306) turns ON while in idling.

J65-2 The original conveyance sensor (PS308) turns ON while in idling.

J65-4 The original reverse sensor (PS309) turns ON while in idling.

J65-8 The original exit sensor /Lt (PS307) turns ON while in idling.

J65-10 The original reverse/exit sensor (PS313) turns ON while in idling.

J65-20 The original exit sensor /Rt (PS314) turns ON while in idling.

J65-40 The reverse jam sensor (PS304) turns ON while in idling.

J65-80 The original registration sensor /Lt (PS318) turns ON while in idling.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 11: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

13. JAM CODE

543

Field Service Ver3.0 Nov.2006

FD J72-01

Dur

ing

oper

atio

n The FD entrance sensor (PS1) does not turn ON within a specified period of time after the main body paper exit sen-sor (PS3) turns ON.

The FD and the main body stop immediately.

Remove jammed paper if any from the FD/main body.

J72-02 The intermediate conveyance sensor (PS13) does not turn ON within a speci-fied period of time after the FD entrance sensor (PS1) turns ON.

J72-03 The main tray exit sensor (PS18) does not turn ON within a specified period of time after the intermediate conveyance sensor (PS13) turns ON.

J72-04 The main tray exit sensor (PS18) does not turn OFF within a specified period of time after it turns ON.

J72-05 The sub tray paper exit sensor (PS16) does not turn ON within a specified period of time after the intermediate conveyance sensor (PS13) turns ON.

J72-06 The sub tray paper exit sensor (PS16) does not turn OFF within a specified period of time after it turns ON.

J72-09 The punch conveyance sensor (PS5) does not turn ON within a specified period of time after the FD entrance sensor (PS1) turns ON.

J72-10 The 3rd folding conveyance sensor (PS54) does not turn ON within a speci-fied period of time after the punch con-veyance sensor (PS5) turns ON.

J72-11 The punch registration sensor (PS6) does not turn ON within a specified period of time after the punch convey-ance sensor (PS5) turns ON.

J72-12 The 1st folding conveyance sensor (PS51) does not turn ON within a speci-fied period of time after the punch regis-tration sensor (PS6) turns ON.

J72-13 The 3rd folding conveyance sensor (PS54) does not turn ON within a speci-fied period of time after the 1st folding conveyance sensor (PS51) turns ON.

J72-14 The intermediate conveyance sensor (PS13) does not turn ON within a speci-fied period of time after the 3rd folding conveyance sensor (PS54) turns ON.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 12: Troubleshooting Bizhub Pro 1050

13. JAM CODE

544

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P FS J72-16

Dur

ing

oper

atio

n The FNS entrance sensor (PS4) does not turn ON within a specified period of time after the main body paper exit sen-sor (PS3) turns ON.

The FS and the main body stop immediately.

Remove jammed paper, if any, from the FS/main body.

J72-17 The main tray exit sensor (PS10) does not turn OFF within a specified period of time after the stacker entrance sensor (PS5) turns OFF.

J72-18 The stacker entrance sensor (PS5) does not turn ON within a specified period of time after the FNS entrance sensor (PS4) turns ON.

J72-19 While in stapling, the stacker entrance sensor (PS5) does not turn OFF within a specified period of time after the stacker entrance motor (M13) turns ON. While in any other operations than stapling, the PS5 does not turn OFF within a specified period of time after it turns ON.

J72-20 While in stapling a small size paper, the main tray exit sensor (PS10) does not turn ON within a specified period of time after the paper exit arm motor (M23) turns ON.

J72-21 While in stapling a large size paper, the main tray exit sensor (PS10) does not turn OFF within a specified period of time after the paper exit arm motor (M23) turns ON.

J72-22 While in exiting paper in the sub tray, the sub tray paper exit sensor (PS1) does not turn ON within a specified period of time after the FNS entrance sensor (PS4) turns ON.

J72-23 While in exiting paper in the sub tray, the sub tray paper exit sensor (PS1) does not turn OFF within a specified period of time after the PS1 turns ON.

J72-28 While in the straight/shift of the small size paper, the main tray paper exit sen-sor (PS10) does not turn OFF within a specified period of time after the PS10 turns ON.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 13: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

13. JAM CODE

545

Field Service Ver3.0 Nov.2006

FS J72-30

Dur

ing

oper

atio

n While in stapling a small size paper, the main tray paper exit sensor (PS10) does not turn OFF within a specified period of time after the PS10 turns ON.

The FS and the main body stop immediately.

Remove jammed paper, if any, from the FS/main body.

J72-39 The door switch (MS1) turns OFF while in the copy/print.

The copier stops immediately.

Close the front door.

FD J72-40 While in the folding operation, the 2nd folding conveyance sensor (PS53) does not turn ON within a specified period of time after the 1st folding motor (M4) starts to accelerate.

The FD and the main body stop immediately.

Remove jammed paper if any from the FD/main body.

J72-41 While in the folding operation, the 3rd folding conveyance sensor (PS54) does not turn ON within a specified period of time after the 1st folding motor (M4) starts to accelerate.

J72-42 While in the folding operation, the 3rd folding conveyance sensor (PS54) does not turn ON within a specified period of time after the 2nd folding motor (M5) starts to accelerate.

J72-43 While in the folding operation, the inter-mediate conveyance sensor (PS13) does not turn ON within a specified period of time after the 3rd folding motor (M6) starts to accelerate.

J72-44 While in the folding operation, the 3rd folding conveyance sensor (PS54) does not turn ON within a specified period of time after the 2nd folding conveyance sensor (PS53) turns ON.

J72-45 While in the folding operation, the inter-mediate conveyance sensor (PS13) does not turn ON within a specified period of time after the 3rd folding con-veyance sensor (PS54) turns ON.

J72-46 The PI conveyance sensor /Up (PS31) does not turn ON within a specified period of time after the PI pick-up sole-noid /Up (SD13) turns ON.

J72-47 The PI exit sensor (PS4) does not turn ON within a specified period of time after the PI conveyance sensor /Up (PS31) turns ON.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 14: Troubleshooting Bizhub Pro 1050

13. JAM CODE

546

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

2

FD J72-48

Dur

ing

oper

atio

n The PI conveyance sensor /Lw (PS37) does not turn ON within a specified period of time after the PI pick-up sole-noid /Lw (SD14) turns ON.

The FD and the main body stop immediately.

Remove jammed paper if any from the FD/main body.

J72-49 The PI exit sensor (PS4) does not turn ON within a specified period of time after the PI conveyance sensor /Lw (PS37) turns ON.

J72-50 The FD entrance sensor (PS1) does not turn ON within a specified period of time after the PI exit sensor (PS4) turns ON.

J72-58 The PI multi feed is detected.

J72-59 The door switch (MS1) turns OFF.

SD J72-61 The entrance sensor (PS1) does not turn ON within a specified period of time after the exit sensor (PS3) on the main body turns ON.

The SD and the main body stop immediately.

Remove jammed paper if any from the SD/main body.

J72-62 The horizontal conveyance sensor /1 (PS2) does not turn ON within a speci-fied period of time after the entrance sensor (PS1) turns ON.

J72-63 The horizontal conveyance sensor /2 (PS3) does not turn ON within a speci-fied period of time after the horizontal conveyance sensor /1 (PS2) turns ON.

J72-64 The horizontal conveyance exit sensor (PS4) does not turn ON within a speci-fied period of time after the horizontal conveyance sensor /2 (PS3) turns ON.

J72-65 The horizontal conveyance exit sensor (PS4) does not turn OFF within a speci-fied period of time after it turns ON.

J72-66 The subtray exit sensor (PS11) does not turn ON within a specified period of time after the horizontal conveyance sensor /1 (PS2) turns ON.

J72-67 The subtray exit sensor (PS11) does not turn OFF within a specified period of time after it turns ON.

J72-68 The entrance sensor (PS1) does notturn ON within a specified period oftime after the exit sensor (PS3) on themain body turns ON.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 15: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

13. JAM CODE

547

Field Service Ver3.0 Nov.2006

2

SD J72-69

Dur

ing

oper

atio

n The right angle conveyance sensor /2 (PS6) does not turn ON within a speci-fied period of time after the right angle conveyance motor (M6) turns ON.

The SD and the main body stop immediately.

Remove jammed paper if any from the SD/main body.

J72-70 The folding sensor /1 (PS7) does not turn ON within a specified period of time after the folding entrance motor (M3) turns ON.

J72-71 The saddle stitching paper sensor (PS13) does not turn ON within a speci-fied period of time after the folding sub scan alignment exit motor (M8) turns ON.

J72-72 The bundle sensor /1 (PS14) does not turn ON within a specified period of time after the bundle arm rotation motor (M22) turns ON.

J72-73 The bundle sensor /2 (PS15) does not turn ON within a specified period of time after the bundle clip motor (M11) turns ON.

J72-74 The bundle sensor /4 (PS54) does not turn ON within a specified period of time after the bundle sensor /2 (PS15) turns ON.

J72-75 The entrance sensor (PS1) does not turn Off within a specified period of time after it turns ON.

J72-76 The horizontal conveyance sensor (PS3) does not turn OFF within a speci-fied period of time after the entrance sensor (PS1) turns ON.

J72-77 The right angle conveyance sensor /2 (PS6) does not turn OFF within a speci-fied period of time after the folding entrance motor (M3) turns ON.

J72-78 The folding sensor /2 (PS44) does not turn OFF within a specified period of time after the folding sub scan align-ment exit motor (M8) turns ON.

J72-79 The saddle stitching paper sensor (PS13) does not turn OFF within a specified period of time after the folding sub scan alignment exit motor (M8) turns ON.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 16: Troubleshooting Bizhub Pro 1050

13. JAM CODE

548

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

2

SD J72-80

Dur

ing

oper

atio

n The bundle sensor /1 (PS14) does not turn OFF within a specified period of time after the bundle clip motor (M11) turns ON.

The SD and the main body stop immediately.

Remove jammed paper if any from the SD/main body.

J72-81 The bundle sensor /2 (PS15) does not turn OFF within a specified period of time after the bundle registration motor (M12) turns ON.

J72-82 With paper bundle exit, the bundle sen-sor /4 (PS54) does not turn OFF within a specified period of time after the bun-dle registration motor (M12) turns ON.

J72-83 The folding passage sensor (PS8) does not turn ON within a specified period of time after the folding conveyance motor (M4) turns ON.

J72-84 The tri-folding exit sensor (PS9) does not turn ON within a specified period of time after the folding conveyance motor (M4) turns ON.

J72-85 The folding sub scan alignment exit motor (M8) does not turn OFF within a specified period of time after it turns ON.

J72-86 The folding passage sensor (PS8) does not turn OFF within a specified period of time after the folding conveyance motor (M4) turns ON.

J72-87 The tri-folding exit sensor (PS9) does not turn OFF within a specified period of time after it turns ON.

J72-88 With paper bundle exit, the bundle sen-sor /2 (PS15) does not turn OFF within a specified period of time after it turns ON.

J72-89 The trimmer registration sensor (PS55) does not turn OFF within a specified period of time after the bundle press movement motor (M17) turns ON.

J72-90 The trimmer registration sensor (PS55) does not turn ON within a specified period of time after the bundle registra-tion motor (M12) turns ON.

J72-99 During printing, either the SD front door switch /Rt (MS1) or /Lt (MS2) turns OFF.

FS J73-01

Whe

n id

ling The stacker entrance sensor (PS5)

turns ON while in idling.— Open the FS front door

and the jam release lever, and remove jammed paper, if any.

J73-02 The FNS entrance sensor (PS4) turns ON while in idling.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 17: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

13. JAM CODE

549

Field Service Ver3.0 Nov.2006

1

FS J73-03

Whe

n id

ling The main tray paper exit sensor (PS10)

turns ON while in idling. Or, the stack empty sensor (PS20) turns ON while turning ON the power source.

— Open the FS front door and the jam release lever, and remove jammed paper, if any.

J73-04 The sub tray paper exit sensor (PS1) turns ON while in idling.

FD J73-05 Either of the FD entrance sensor (PS1), the punch conveyance sensor (PS5) and the punch registration sensor (PS6) turns ON while in idling.

— Open the FD front door, open then the entrance conveyance jam release levers /1 and /2 and the punch conveyance jam release levers /1 and /2, and then remove jammed paper, if any.

J73-06 Either of the intermediate conveyance sensor (PS13), the sub tray paper exit sensor (PS16) and the main tray paper exit sensor (PS18) turns ON while in idling.

Open the FD front door and the intermediate conveyance jam lever, and remove the jammed paper, if any.

J73-07 Either of the 1st folding conveyance sensor (PS51), the 2nd folding convey-ance sensor (PS53), the 3rd folding conveyance sensor (PS54), the S size conveyance sensor (PS58), the folding entrance sensor (PS52) and the folding exit sensor (PS2) turns ON while in idling.

Open the FD front door, pull out the folding con-veyance section, open the folding conveyance jam release levers /1 to /5, and remove jammed paper, if any.

J73-08 Either of the PI conveyance sensor /Up (PS31), the PI conveyance sensor /Lw (PS37) and the PI exit sensor (PS4) turns ON while in idling.

Open the FD upper door and remove jammed paper, if any. When jammed paper gets in the PI exit, open the entrance conveyance jam release lever /1 and remove the jammed paper.

SD J73-09 The entrance sensor (PS1) turns ON while in idling.

Open the SD front door /Rt and remove jammed paper, if any. J73-10 Either of the horizontal conveyance

sensor /1 (PS2), the horizontal convey-ance sensor /2 (PS3), or the subtray exit sensor (PS11) turns ON while in idling.

J73-11 The horizontal conveyance exit sensor (PS4) turns ON while in idling.

Open the SD front door /Lt and remove jammed paper, if any.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 18: Troubleshooting Bizhub Pro 1050

13. JAM CODE

550

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

1

SD J73-12

Whe

n id

ling Either of the right angle conveyance

sensor /1 (PS5) or the right angle con-veyance sensor /2 (PS6) turns ON while in idling.

— Open the SD front door /Rt and remove jammed paper, if any.

J73-13 Either of the folding sensor /1 (PS7), the folding passage sensor (PS8), the tri-folding exit sensor, or the folding sensor /2 (PS44) turns ON while in idling.

J73-14 The saddle stitching paper sensor (PS13) turns ON while in idling.

Open the SD front door /Lt and remove jammed paper, if any.J73-15 Either of the bundle sensor /1 (PS14),

the bundle sensor /2 (PS15), the bundle sensor /4 (PS54), or the bundle exit sensor /2 (PS57) turns ON while in idling.

LS J73-17 The entrance sensor (PS4) of the tan-dem (1st) LS turns ON while in idling.

Open the tandem (1st) LS front door, open then entrance conveyance jam release lever and remove jammed paper, if any.

J73-18 The sub tray exit sensor (PS10) of the tandem (1st) LS turns ON while in idling.

Open the tandem (1st) LS sub tray cover, and remove jammed paper, if any.

J73-19 Either of the conveyance sensors /1, /2 and /3 (PS7, 16 and 17) of the tandem (1st) LS turns ON while in idling.

Open the tandem (1st) LS JAM door, and remove jammed paper, if any.

J73-20 The coupling exit sensor (PS18) of the tandem (1st) LS turns ON while in idling.

Open the tandem (1st) LS front door, open then the coupling exit jam release lever, and remove jammed paper, if any.

J73-21 The entrance sensor (PS4) of the tan-dem (2nd) LS turns ON while in idling.

Open the tandem (2nd) LS front door, open then entrance conveyance jam release lever and remove jammed paper, if any.

J73-22 The sub tray paper exit sensor (PS10) of the tandem (2nd) LS turns ON while in idling.

Open the tandem (2nd) LS sub tray cover, and remove jammed paper, if any.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 19: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

13. JAM CODE

551

Field Service Ver3.0 Nov.2006

2

LS J73-23

Whe

n id

ling Either of the conveyance sensors /1, /2

and /3 (PS7, 16 and 17) of the tandem (2nd) LS turns ON while in idling. However, in the case of LS-502, only the conveyance sensor /1 (PS7) is applicable.

— Open the tandem (2nd) LS JAM door, and remove jammed paper, if any.

J73-24 The coupling exit sensor (PS18) of the tandem (2nd) LS turns ON while in idling. However, in the case of LS-501 only.

Open the tandem (2nd) LS front door, open then the coupling exit jam release lever and remove jammed paper, if any.

PB J73-30 The entrance sensor (PS1) turns ON while in idling.

Open the front door and remove jammed paper, if any.The SC entrance sensor (PS2) turns ON

while in idling.

The cover paper entrance sensor (PS3) turns ON while in idling.

The sub tray exit sensor (PS4) turns ON while in idling.

Open the upper door and remove jammed paper, if any.

J73-31 The SC paper detection sensor (PS16) turns ON while in idling.

Open the front door and remove jammed paper, if any.J73-32 The clamp paper sensor (PS28) turns

ON while in idling.

J73-33 The cover paper switchback sensor (PS44) turns ON while in idling.

The cover paper sensor/Rt (PS45) turns ON while in idling.

The cover paper sensor/Lt (PS46) turns ON while in idling.

J73-34 The book end sensor (PS61) turns ON while in idling.

Open the stacker door and remove jammed paper, if any.

J73-35 The cover paper conveyance sensor /1 (PS75) turns ON while in idling.

Pull out the paper feed tray and remove jammed paper, if any.The cover paper conveyance sensor /2

(PS76) turns ON while in idling.

The cover paper conveyance sensor /3 (PS77) turns ON while in idling.

The cover paper conveyance sensor /4

(PS78) turns ON while in idling.

The cover paper conveyance sensor /5

(PS79) turns ON while in idling.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 20: Troubleshooting Bizhub Pro 1050

13. JAM CODE

552

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P LS J74-01

Dur

ing

oper

atio

n The entrance sensor (PS4) of the tan-dem (1st) LS does not turn ON within a specified period of time after the main body paper exit sensor (PS3) turns ON.

The LS and the main body stop immediately.

Remove jammed paper, if any, from the LS/main body.

J74-02 The entrance sensor (PS4) of the tan-dem (1st) LS does not turn OFF within a specified period of time after it turns ON.

J74-03

Dur

ing

oper

atio

n The sub tray exit sensor (PS10) does not turn ON within a specified period of time after the entrance sensor (PS4) of the tandem (1st) LS turns ON.

J74-04 The sub tray exit sensor (PS10) of the tandem (1st) LS does not turn OFF within a specified period of time after it turns ON.

J74-05 The conveyance sensor /1 (PS7) does not turn ON within a specified period of time after the entrance sensor (PS4) of the tandem (1st) LS turns ON.

J74-06 The conveyance sensor /1 (PS7) of the tandem (1st) LS does not turn OFF within a specified period of time after it turns ON.

J74-07 The conveyance sensor /2 (PS16) does not turn ON within a specified period of time after the conveyance sensor /1 (PS7) of the tandem (1st) LS turns ON.

J74-08 The conveyance sensor /2 (PS16) of the tandem (1st) LS does not turn OFF within a specified period of time after it turns ON.

J74-09 The conveyance sensor /3 (PS17) does not turn ON within a specified period of time after the conveyance sensor /2 (PS16) of the tandem (1st) LS turns ON.

J74-10 The conveyance sensor /3 (PS17) of the tandem (1st) LS does not turn OFF within a specified period of time after it turns ON.

J74-11 The coupling exit sensor (PS18) does not turn ON within a specified period of time after the conveyance sensor /3 (PS17) of the tandem (1st) LS turns ON.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 21: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

13. JAM CODE

553

Field Service Ver3.0 Nov.2006

LS J74-12

Dur

ing

oper

atio

n The coupling exit sensor (PS18) of the tandem (1st) LS does not turn OFF within a specified period of time after it turns ON.

The LS and the main body stop immediately.

Remove jammed paper, if any, from the LS/main body.

J74-19 The LS front door open jam. While in any other modes than the tandem mode, the front door switch (MS1) of the tandem (1st) LS turns OFF while in the print/print.

J74-31 The entrance sensor (PS4) of the tan-dem (2nd) LS does not turn ON within a specified period of time after the cou-pling exit sensor (PS18) of the tandem (1st) LS turns ON.

J74-32 The entrance sensor (PS4) of the tan-dem (2nd) LS does not turn OFF within a specified period of time after it turns ON.

J74-33 The sub tray exit sensor (PS10) does not turn ON within a specified period of time after the entrance sensor (PS4) of the tandem (2nd) LS turns ON.

J74-34 The sub tray exit sensor (PS10) of the tandem (2nd) LS does not turn OFF within a specified period of time after it turns ON.

J74-35 The conveyance sensor /1 (PS7) does not turn ON within a specified period of time after the entrance sensor (PS4) of the tandem (2nd) LS turns ON.

J74-36 The conveyance sensor /1 (PS7) of the tandem (2nd) LS does not turn OFF within a specified period of time after it turns ON.

J74-37 The conveyance sensor /2 (PS16) does not turn ON within a specified period of time after the conveyance sensor /1 (PS7) of the tandem (2nd) LS turns ON.

J74-38 The conveyance sensor /2 (PS16) of the tandem (2nd) LS does not turn OFF within a specified period of time after it turns ON.

J74-39 The conveyance sensor /3 (PS17) does not turn ON within a specified period of time after the conveyance sensor /2 (PS16) of the tandem (2nd) LS turns ON.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 22: Troubleshooting Bizhub Pro 1050

13. JAM CODE

554

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

2

LS J74-40

Dur

ing

oper

atio

n The conveyance sensor /3 (PS17) of the tandem (1st) LS does not turn OFF within a specified period of time after it turns ON.

The LS and the main body stop immediately.

Remove jammed paper, if any, from the LS/main body.

J74-41 The coupling exit sensor (PS18) does not turn ON within a specified period of time after the conveyance sensor /3 (PS17) of the tandem (2nd) LS turns ON.

J74-42 The coupling exit sensor (PS18) of the tandem (2nd) LS does not turn OFF within a specified period of time after it turns ON.

J74-49 The LS front door open jam. While in any other modes other than the tandem mode, the front door switch (MS1) of the tandem (2nd) LS turns OFF while in the print/print.

PB J74-60 The entrance sensor (PS1) does not

turn ON within a specified period of time after the main body paper exit sen-sor (PS3) turns ON.

The PB and the main body stop immediately.

Remove jammed paper, if any, from the PB/main body.

J74-61 The SC entrance sensor (PS2) does not turn ON within a specified period of time after the entrance sensor (PS1) turns ON.

J74-62 The SC entrance sensor (PS2) does not turn OFF within a specified period of time after it turns ON.

J74-63 The cover paper entrance sensor (PS3) does not turn ON within a specified period of time after the main body paper exit sensor (PS3) turns ON.

J74-64 The sub tray exit sensor (PS4) does not turn ON within a specified period of time after the entrance sensor (PS1) turns ON.

J74-65 The sub tray exit sensor (PS4) does not turn OFF within a specified period of time after it turns ON.

J74-66 The SC paper detection sensor (PS16) does not turn ON within a specified period of time after the SC entrance sensor (PS2) turns ON.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 23: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

13. JAM CODE

555

Field Service Ver3.0 Nov.2006

2

PB J74-67

Dur

ing

oper

atio

n The SC paper detection sensor (PS16) does not turn OFF within a specified period of time after it turns ON.

The PB and the main body stop immediately.

Remove jammed paper, if any, from the PB/main body.

J74-68 When conveying two pages at a time, the SC paper detection sensor (PS16) does not turn ON within a specified time period after the SC entrance sen-sor (PS2) turns ON.

J74-69 When conveying two pages at a time, the SC paper detection sensor (PS16) does not turn OFF within a specified period of time after it turns ON.

J74-70 The SC paper detection sensor (PS16) does not turn OFF within a specified period of time after the SC bundle con-veynace motor (M17) turns ON.

J74-71 The clamp paper sensor (PS28) does not turn OFF within a specified period of time after the Clamp motor (M22) turns OFF.

J74-72 The glue apply position detection sen-sor (PS32) does not turn ON within a specified period of time after reversal of glue tank movement motor (the tank moves back) turns ON.

J74-73 The glue apply position detection sen-sor (PS32) does not turn OFF within a specified period of time after it turns ON.

J74-74 The cover paper sensor/Rt (PS45) does not turn ON within a specified period of time after the cover paper pick up clutch (MC71) turns ON.

J74-76 When starting trimming of the cover paper fed from the PB, the cover paper switchback sensor (PS44) does not turn ON within a specified time period after the cover paper conveyance motor (M45) turns ON.

J74-77 When trimming of the cover paper fed from the PB is complete, the cover paper switchback sensor (PS44) does not turn OFF within a specified time period after the cover paper convey-ance motor (M45) turns ON.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 24: Troubleshooting Bizhub Pro 1050

13. JAM CODE

556

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

2

PB J74-78

Dur

ing

oper

atio

n When positioning the leading edge of the cover paper fed from the PB, the cover paper sensor/Lt (PS46) does not turn OFF within a specified time period after the cover paper conveyance motor (M45) turns ON.

The PB and the main body stop immediately.

Remove jammed paper, if any, from the PB/main body.

J74-79 When positioning the leading edge of the cover paper fed from the PB, the cover paper sensor/Lt (PS46) does not turn ON within a specified time period after the cover paper conveyance motor (M45) turns ON.

J74-80 When cover paper is fed from the main body, the cover paper sensor/Rt (PS45) does not turn OFF within a specified time period after the cover paper entrance sensor (PS3) turns ON.

J74-82 When starting trimming of the cover paper fed from the main body, the cover paper switchback sensor (PS44) does not turn ON within a specified period of time after the cover paper conveyance motor (M45) turns ON.

J74-83 When trimming of the cover paper fed from the main body is complete, the cover paper switchback sensor (PS44) does not turn OFF within a specified period of time after the cover paper conveyance motor (M45) turns ON.

J74-84 When positioning the leading edge of the cover paper fed from the main body, the cover paper sensor/Lt (PS46) does not turn OFF within a specified time period after the cover paper con-veyance motor (M45) turns ON.

J74-85 When positioning the leading edge of the cover paper fed from the main body, the cover paper sensor/Lt (PS46) does not turn ON within a specified time period after the cover paper con-veyance motor (M45) turns ON.

J74-86 The book end sensor (PS61) does not turn ON within a specified period of time after the book conveyance belt motor (M61) turns ON.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 25: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

13. JAM CODE

557

Field Service Ver3.0 Nov.2006

2

PB J74-87

Dur

ing

oper

atio

n When loading first book, the book sen-sor /1 (PS66) does not turn ON within a specified period of time after the book conveyance belt up down motor (M63) turns ON.

The PB and the main body stop immediately.

Remove jammed paper, if any, from the PB/main body.

J74-88 When first row of book moves, the book sensor /2 (PS67) does not turn ON within a specified period of time after the book movement motor (M64) turns ON.

J74-89 When feeding paper, the cover paper conveyance sensor /1 (PS75) does not turn ON within a specified period of time after the cover paper pick up clutch (MC71) turns ON.

J74-90 The cover paper conveyance sensor /2 (PS76) does not turn ON within a speci-fied period of time after the cover paper conveyance sensor /1 (PS75) turns ON.

J74-91 When re-feeding paper, the cover paper conveyance sensor /3 (PS77) does not turn ON within a specified period of time after the cover paper pick up clutch (MC71) turns ON.

J74-92 The cover paper conveyance sensor /4 (PS78) does not turn ON within a speci-fied period of time after the cover paper conveyance sensor /3 (PS77) turns ON.

J74-93 The multi feed detection board /2 (MFDTB72) turns OFF.

J74-96 The cover paper switchback sensor (PS44) does not turn ON within a speci-fied period of time after the cover paper feed motor (M74) turns ON.

J74-97 No paper is detected (the paper has removed) when restarting the job after recovery.

J74-98 A cover paper has not been conveyed to the cover paper table section when clamping of inside pages is finished.

J74-99 The front door switch (MS2), the upper door switch (MS3) and the stacker door switch (MS4) became OFF during print-ing.

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 26: Troubleshooting Bizhub Pro 1050

13. JAM CODE

558

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P ADU J92-01

Dur

ing

oper

atio

n The ADU reverse sensor /1 (PS46) does not turn ON within a specified period of time after the reverse sensor /1 (PS48) turns ON.

If there is a sheet of paper being printed when a jam occurs, the main body com-pletes the paper exit before stop-ping operations.

Open the main body front doors /R and /L, pull out the ADU section and remove jammed paper if any.J92-02 The ADU reverse sensor /1 (PS46) does

not turn ON again within a specified period of time after the PS46 turns ON.

J92-03

Whe

n id

ling The ADU reverse sensor /1 (PS46)

turns ON while in idling.—

J92-04 The ADU reverse sensor /2 (PS45) turns ON while in idling.

J93-01

Dur

ing

oper

atio

n The ADU exit sensor (PS43) does not turn ON within a specified period of time after the ADU reverse sensor /1 (PS46) turns ON.

If there is a sheet of paper being printed when a jam occurs, the main body com-pletes the paper exit before stop-ping operations.

Open the main body front doors /R and /L, pull out the ADU section and remove jammed paper if any.

J93-02

Whe

n id

ling The ADU conveyance sensor /1 (PS35)

turns ON while in idling.—

J93-03 The ADU conveyance sensor /2 (PS36) turns ON while in idling.

J94-01

Dur

ing

oper

atio

n The ADU deceleration sensor (PS42) does not turn ON within a specified period of time after the ADU exit sensor (PS43) turns ON.

If there is a sheet of paper being printed when a jam occurs, the main body com-pletes the paper exit before stop-ping operations.

J94-03

Whe

n id

ling The ADU exit sensor (PS43) turns ON

while in idling.—

Classifi-cation

Jam code

Cause Resulting operation

Correction

Page 27: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

559

Field Service Ver3.0 Nov.2006

2

14. MALFUNCTION CODE

14.1 Malfunction code list

A. Note for use

Turn OFF/ON the power switch (SW2) of the main body when releasing an abnormal condition.

B. Code list

NOTE

• For codes with "*" in the code column, "Turn ON the power switch again" is displayed on the touch

panel. For other codes, "Please call service" is displayed.

• For codes with "**" in the code column (SC78-40 to 62: perfect binding tank temperature abnor-

mality related), always repair defective parts then set the DipSW3-1 software of service mode to 0.

If DipSW3-1 is set to 0 before defective parts are fixed, it may cause fire.

Classification Code Causes Resulting operation

Estimated abnormal parts

Mai

n bo

dy Drive SC13-01 An abnormal speed signal of the paper feed motor (M4) is checked. An error detection signal is detected twice in succession a specified period of time after M4 was turned ON (the first signal is ignored).

The main body stops immediately to turn OFF the RL1 (main).

Paper feed motor (M4)Printer control board (PRCB)

PF SC13-02 An abnormal speed signal of the

PFU paper feed motor (M40) is checked. An error detection signal is detected twice in succession a specified period of time after M40 was turned ON (the first signal is ignored).

Paper feed motor (M40)PF drive board (PFUDB)

Mai

n bo

dy SC13-03 The blowout of a fuse for the verti-cal conveyance motor (M8) in the printer control board (PRCB) is checked. An error detection signal (blowout of a fuse) of M8 is detected when M8 is turned ON.

Printer control board (PRCB)Vertical conveyance motor (M8)

PF SC13-05 The blowout of a fuse for the exit conveyance motor (M41) in the PF drive board (PFUDB) is checked. An error detection signal (blowout of a fuse) of M41 is detected when M41 is turned ON.

PF exit conveyance motor (M41)PF drive board (PFUDB)

Page 28: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

560

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Tray /1 SC18-10 The locking of the paper lift motor /1 (M25) is detected. An error detection signal of M25 is detected while M25 is ON.

The main body stops immediately to turn OFF the RL1 (main).

Paper lift motor /1 (M25)Upper limit sensor /1 (PS6)

SC18-11 When the upper limit sensor /1 (PS6) is OFF, PS6 does not turn ON within 20 seconds after the paper lift motor /1 (M25) turns ON for lifting operation. And at this time, an error detection signal (24V cut off) is detected.

Error code is not displayed on the operation panel, but displayed only on the data collec-tion, the list output and CSRC. Since the lifting opera-tion of the tray is not completed, "Set paper in the tray 1" is displayed on the operation board.

DC power supply /2 (DCPS/2)

SC18-12 When the upper limit sensor /1 (PS6) is OFF, PS6 does not turn ON within 20 seconds after the paper lift motor /1 (M25) turns ON for lifting operation. And at this time, an error detection signal (blowout of a fuse) is detected.

Printer control board (PRCB)

SC18-13 When the upper limit sensor /1 (PS6) is OFF, PS6 does not turn ON within 20 seconds after the paper lift motor /1 (M25) turns ON for lifting operation. And at this time, an error detection signal is not detected.

Paper lift motor /1 (M25)

Tray /2 SC18-20 The locking of the paper lift motor /2 (M26) is detected. When M26 is ON, an error detec-tion signal of the M26 is detected.

The main body stops immediately to turn OFF the RL1 (main).

Paper lift motor /2 (M26)Upper limit sensor /2 (PS12)

SC18-21 When the upper limit sensor /2 (PS12) is OFF, PS12 does not turn ON within 20 seconds after the paper lift motor /2 (M26) turns ON for lifting operation. And at this time, an error detection signal (24V cut off) is detected.

Error code is not displayed on the operation panel, but displayed only on the data collec-tion, the list output and CSRC. Since the lifting opera-tion of the tray is not completed, "Set paper in the tray 2" is displayed on the operation board.

DC power supply /2 (DCPS/2)

SC18-22 When the upper limit sensor /2 (PS12) is OFF, PS12 does not turn ON within 20 seconds after the paper lift motor /2 (M26) turns ON for lifting operation. And at this time, an error detection signal (blowout of a fuse) is detected.

Printer control board (PRCB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 29: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

561

Field Service Ver3.0 Nov.2006

Mai

n bo

dy Tray /2 SC18-23 When the upper limit sensor /2 (PS12) is OFF, PS12 does not turn ON within 20 seconds after the paper lift motor /2 (M26) turns ON for lifting operation. And at this time, an error detection signal is not detected.

Error code is not displayed on the operation panel, but displayed only on the data collec-tion, the list output and CSRC. Since the lifting opera-tion of the tray is not completed, "Set paper in the tray 2" is displayed on the operation board.

Paper lift motor /2 (M26)P

F Tray /3 SC18-30 The locking of the paper lift motor /1 (M42) is detected. When M42 is ON, an error detec-tion signal of the M42 is detected.

The main body stops immediately to turn OFF the RL1 (main).

Paper lift motor /1 (M42)Upper limit sensor /1 (PS71)

SC18-31 When the upper limit sensor /1 (PS71) is OFF, PS71 does not turn ON within 20 seconds after the paper lift motor /1 (M42) turns ON for lifting operation. And at this time, an error detection signal (24V cut off) is detected.

Error code is not displayed on the operation panel, but displayed only on the data collec-tion, the list output and CSRC. Since the lifting opera-tion of the tray is not completed, "Set paper in the tray 3" is displayed on the operation board.

DC power supply /2 (DCPS/2)

SC18-32 When the upper limit sensor /1 (PS71) is OFF, PS71 does not turn ON within 20 seconds after the paper lift motor /1 (M42) turns ON for lifting operation. And at this time, an error detection signal (blowout of a fuse) is detected.

PF drive board (PFUDB)

SC18-33 When the upper limit sensor /1 (PS71) is OFF, PS71 does not turn ON within 20 seconds after the paper lift motor /1 (M42) turns ON for lifting operation. And at this time, an error detection signal is not detected.

Paper lift motor /1 (M42)

Tray /4 SC18-40 The locking of the paper lift motor /2 (M43) is detected. When M43 is ON, an error detec-tion signal of the M43 is detected.

The main body stops immediately to turn OFF the RL1 (main).

Paper lift motor /2 (M43)Upper limit sensor /2 (PS77)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 30: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

562

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P PF Tray /4 SC18-41 When the upper limit sensor /2

(PS77) is OFF, PS77 does not turn ON within 20 seconds after the paper lift motor /2 (M43) turns ON for lifting operation. And at this time, an error detection signal (24V cut off) is detected.

Error code is not displayed on the operation panel, but displayed only on the data collec-tion, the list output and CSRC. Since the lifting opera-tion of the tray is not completed, "Set paper in the tray 4" is displayed on the operation board.

DC power supply /2 (DCPS/2)

SC18-42 When the upper limit sensor /2 (PS77) is OFF, PS77 does not turn ON within 20 seconds after the paper lift motor /2 (M43) turns ON for lifting operation. And at this time, an error detection signal (blowout of a fuse) is detected.

PF drive board (PFUDB)

SC18-43 When the upper limit sensor /2 (PS77) is OFF, PS77 does not turn ON within 20 seconds after the paper lift motor /2 (M43) turns ON for lifting operation. And at this time, an error detection signal is not detected.

Error code is not displayed on the operation panel, but displayed only on the data collec-tion, the list output and CSRC. Since the lifting opera-tion of the tray is not completed, "Set paper in the tray 4" is displayed on the operation board.

Paper lift motor /2 (M43)

Tray /5 SC18-50 The locking of the paper lift motor /3 (M44) is detected. When M44 is ON, an error detec-tion signal of the M44 is detected.

The main body stops immediately to turn OFF the RL1 (main).

Paper lift motor /3 (M44)Upper limit sensor /3 (PS83)

SC18-51 When the upper limit sensor /3 (PS83) is OFF, PS83 does not turn ON within 20 seconds after the paper lift motor /3 (M44) turns ON for lifting operation. And at this time, an error detection signal (24V cut off) is detected.

Error code is not displayed on the operation panel, but displayed only on the data collec-tion, the list output and CSRC. Since the lifting opera-tion of the tray is not completed, "Set paper in the tray 5" is displayed on the operation board.

DC power supply /2 (DCPS/2)

SC18-52 When the upper limit sensor /3 (PS83) is OFF, PS83 does not turn ON within 20 seconds after the paper lift motor /3 (M44) turns ON for lifting operation. And at this time, an error detection signal (blowout of a fuse) is detected.

PF drive board (PFUDB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 31: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

563

Field Service Ver3.0 Nov.2006

PF Tray /5 SC18-53 When the upper limit sensor /3

(PS83) is OFF, PS83 does not turn ON within 20 seconds after the paper lift motor /3 (M44) turns ON for lifting operation. And at this time, an error detection signal is not detected.

Error code is not displayed on the operation panel, but displayed only on the data collec-tion, the list output and CSRC. Since the lifting opera-tion of the tray is not completed, "Set paper in the tray 5" is displayed on the operation board.

Paper lift motor /3 (M44)M

ain

body Wire

cleaning abnor-mality

SC21-01 It is checked that the time for the charger cleaning motor (M23) operations is over.• When the charger cleaning

home sensor (PS26) is OFFwith the main power switch(SW1) ON, PS26 does not turnON within 35 seconds afterthe M23 turns ON for homeposition research operation(return operation). At this time,an error detection signal(blowout of a fuse) is notdetected.

• PS26 does not turn OFF within15 seconds after the reverseoperation (return operation) isstarted. At this time, an errordetection signal (blowout of afuse) is not detected.

• The charger cleaning limit sen-sor (PS27) does not turn ONwithin a specified period oftime after the reverse opera-tion (return operation) isstarted for detection of PS26being OFF. Or, PS26 does notturn ON within a specifiedperiod of time after PS27 turnsON. At this time, an errordetection signal (blowout of afuse) is not detected.

The main body stops immediately to turn OFF the RL1 (main).

Charger cleaning motor (M23)Charger cleaning home sen-sor (PS26)Printer control board (PRCB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 32: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

564

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Wire cleaning abnor-mality

SC21-02 The blowout of a fuse for the charger cleaning motor (M23) in the printer control board (PRCB) is checked.• When the charger cleaning

home sensor (PS26) is OFFwith the main power switch(SW1) ON, PS26 does not turnON within 35 seconds afterthe M23 turns ON for homeposition research operation(return operation). And at thistime, an error detection signal(blowout of a fuse) is detected.

• PS26 does not turn OFF within15 seconds after the reverseoperation (return operation) isstarted. And at this time, anerror detection signal (blowoutof a fuse) is detected.

• The charger cleaning limit sen-sor (PS27) does not turn ONwithin a specified period oftime after the reverse opera-tion (return operation) isstarted for detection of PS26being OFF. Or, PS26 does notturn ON within a specifiedperiod of time after PS27 turnsON. At this time, an errordetection signal (blowout of afuse) is detected.

The main body stops immediately to turn OFF the RL1 (main).

Charger cleaning motor (M23)Printer control board (PRCB)

SC21-03 The locking of the charger clean-ing motor (M23) is detected. A motor lock signal is detected while moving from the charger cleaning limit sensor (PS27) side to the charger cleaning home sen-sor (PS26) side, and after a retry operation, a fifth motor lock signal is detected.

Charger cleaning motor (M23)Charger/cleaning member

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 33: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

565

Field Service Ver3.0 Nov.2006

Mai

n bo

dy Wire cleaning abnor-mality

SC21-04 It is checked that the operations of the transfer/separation cleaning motor (M20) are over.• When the transfer/separation

cleaning home sensor (PS38)is OFF with the main powerswitch (SW1) ON, PS38 doesnot turn ON within a specifiedperiod of time after the trans-fer/separation cleaning motor(M20) turns ON for a homeposition research operation(return operation). At this time,an error detection signal(blowout of a fuse) is notdetected.

• PS38 does not turn OFF withina specified period of time afterthe reverse operation (returnoperation) is started. At thistime, an error detection signal(blowout of a fuse) is notdetected.

• The transfer/separation clean-ing limit sensor (PS39) doesnot turn ON within a specifiedperiod of time after the reverseoperation (return operation) isstarted for detection of PS38being OFF. Or, PS38 does notturn ON within a specifiedperiod of time after PS39 turnsON. At this time, an errordetection signal (blowout of afuse) is not detected.

The main body stops immediately to turn OFF the RL1 (main).

Transfer/separation clean-ing motor (M20)Transfer/separation clean-ing home sensor (PS38)Transfer/separation clean-ing limit sensor (PS39)ADU drive boards /1, /2 (ADUDB/1, /2)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 34: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

566

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Wire cleaning abnor-mality

SC21-05 The blowout of a fuse for the transfer/separation cleaning motor (M20) in the ADU drive boards /1 and /2 (ADUDB/1 and /2)is checked.• When the transfer/separation

cleaning home sensor (PS38)is OFF with the main powerswitch (SW1) ON, PS38 doesnot turn ON within a specifiedperiod of time after the trans-fer/separation cleaning motor(M20) turns ON for a homeposition research operation(return operation). At this time,an error detection signal(blowout of a fuse) is detected.

• PS38 does not turn OFF withina specified period of time afterthe reverse operation (returnoperation) is started. At thistime, an error detection signal(blowout of a fuse) is detected.

• PS39 does not turn ON withina specified period of time afterthe reverse operation (returnoperation) is started for detec-tion of PS38 being OFF. Or,PS38 does not turn ON withina specified period of time afterPS39 turns ON. At this time,an error detection signal(blowout of a fuse) is detected.

The main body stops immediately to turn OFF the RL1 (main).

Transfer/separation clean-ing motor (M20)ADU drive boards /1, /2 (ADUDB/1, /2)

SC21-06 The locking of the transfer/separa-tion cleaning motor (M20) is detected. Motor lock signals are detected while moving from the transfer/separation limit sensor (PS39) side to the transfer/separation home sensor (PS38) side, and after a retry operation, a fifth motor lock signal is detected.

Transfer/separation clean-ing motor (M20)Transfer/separation charger/Transfer/separation clean-ing member

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 35: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

567

Field Service Ver3.0 Nov.2006

Mai

n bo

dy Wire cleaning abnor-mality

SC21-07 The home position search time of the transfer assist motor is out. The transfer assist home sensor (PS39) does not turn ON within a specified period of time after the home position search operation of the transfer assist motor (M19) is started.

The main body stops immediately to turn OFF the RL1 (main).

Transfer assist motor (M19)Transfer assist home sensor (PS39)ADU drive boards /1, /2 (ADUDB/1, /2)

SC21-08 An error is detected while in the operation of the transfer assist motor. An error is detected of the transfer assist motor (M19) while in the print operation.

Transfer assist motor (M19)Transfer/separation clean-ing limit sensor (PS39)Transfer assist home sensor (PS39)

Motor abnor-mality

SC23-01 The speed error signal of the toner bottle motor (M6) is checked. An error detection signal is detected twice in succession a specified period of time after M6 turns ON (the first signal is ignored).

Toner bottle motor (M6)Printer control board (PRCB)Toner bottle/large capacity hopper

SC23-02 The speed error signal of the developing motor (M3) is checked. Since an error detection signal is detected a second after M3 turns ON, turn OFF M3 for 0.5 seconds. Then, an error detection signal is detected again a second after it is turned ON again.

Developing motor (M3)Printer control board (PRCB)

SC23-03 The locking of the blade motor is detected. The error detection signal (over current) of M22 is detected.

Blade motor (M22)Blade sensor /1 (PS24), /2 (PS25)

SC23-04 It is checked that the movement of the blade motor (M22) is not com-pleted, and the 24V power source is also checked. The drum READY1 signal (READY condition) cannot be detected within a specified period of time after the drum motor (M2) turns ON. Or, the drum READY1 signal (READY release condition) cannot be detected within a specified period of time after M2 turns OFF. At this time, an error detection sig-nal (24V cut out) is detected.

DC power supply /2 (DCPS/2)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 36: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

568

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Motor abnor-mality

SC23-05 The blowout of a fuse for the blade motor (M22) in the printer control board (PRCB) is checked. The drum READY1 signal (READY condition) cannot be detected within a specified period of time after the drum motor (M2) turns ON. Or, the drum READY1 signal (READY release condition) cannot be detected within a specified period of time after M2 turns OFF. At this time, the error detection signal (blowout of a fuse) of the blade motor (M22) is detected.

The main body stops immediately to turn OFF the RL1 (main).

Blade motor (M22)Printer control board (PRCB)

SC23-06 It is checked that the movement of the blade motor (M22) is not com-pleted. The drum READY1 signal (READY condition) cannot be detected within a specified period of time after the drum motor (M2) turns ON. Or, the drum READY1 signal (READY release condition) cannot be detected within a specified period of time after M2 turns OFF. At this time, an error detection sig-nal is not detected.

SC23-07 It is checked that the movement of the blade motor (M22) is not com-pleted, and 24V power source is also checked.The blade READY signal (READY condition) cannot be detected within a specified period of time after the blade replacement signal turns ON. Or, the blade READY signal (READY release condition) cannot be detected within a spec-ified period of time after the blade replacement signal turns OFF. At this time, an error detection signal (24V cut off) is detected.

DC power supply /2 (DCPS/2)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 37: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

569

Field Service Ver3.0 Nov.2006

Mai

n bo

dy Motor abnor-mality

SC23-08 The blowout of a fuse for the blade motor (M22) in the printer control board (PRCB) is checked.The blade READY signal (READY condition) cannot be detected within a specified period of time after the blade replacement signal turns ON. Or, the blade READY signal (READY release condition) cannot be detected within a spec-ified period of time after the blade replacement signal turns OFF. At this time, an error detection signal (blowout of a fuse) of the blade motor (M22) is detected.

The main body stops immediately to turn OFF the RL1 (main).

Blade motor (M22)Printer control board (PRCB)

SC23-09 It is checked that the movement of the blade motor (M22) is not com-pleted. The blade READY signal (READY condition) cannot be detected within a specified period of time after the blade replace-ment signal turns ON. Or, the blade READY signal (READY release condition) cannot be detected within a specified period of time after the blade replace-ment signal turns OFF. At this time, an error detection signal is not detected.

SC23-10 It is checked that the drum motor (M2) does not start. The drum READY2 signal (READY signal) is not detected within a specified period of time after M2 turns ON.

Drum motor (M2)Printer control board (PRCB)

SC23-11 The blowout of a fuse for the inter-mediate hopper motor (M11) in the printer control board (PRCB) is checked. An error detection signal (blowout of a fuse) is detected when M11 turns ON.

Intermediate hopper motor (M11)Printer control board (PRCB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 38: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

570

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Motor abnor-mality

SC23-12 The blowout of a fuse for the air separation motor (M10) in the printer control board (PRCB) is checked. An error detection signal (blowout of a fuse) is detected when M10 turns ON.

The main body stops immediately to turn OFF the RL1 (main).

Air separation motor (M10)Printer control board (PRCB)

Toner convey-ance abnor-mality

SC23-13 Air separation motor (M10) rota-tion abnormality. Since an error is detected when M10 turns ON, turn it OFF. An error is still detected when turn it ON again.

Air separation motor (M10)Air motor encoder sensor (PS30)Resetting of the intermedi-ate toner hopper section

SC23-14 The toner conveyance abnormality is detected. When toner is sup-plied for 8 minutes and the toner remaining sensor /1 (PS31) does not turn ON, it is found that the toner remaining sensor /3 (PS33) of the large capacity hopper turns ON for the last 15 seconds in suc-cession.

Toner pump motor (M28)Air pump motor (M29)Toner remaining sensor /1 (PS31)Toner remaining sensor /3 (PS33)

Note:

• When the code SC23-

14 occurs, be sure to

repair defective parts

before setting the

software DIPSW3-1 to

0. Setting the

DIPSW3-1 to 0 with-

out repairing defec-

tive parts may cause

toner to overflow

inside and outside of

the machine.

SC23-15 Toner remaining detection sensor /3 (PS33) abnormality. When the toner remaining sensor /1 (PS31) does not turn ON even if toner is supplied for 8 minutes, it is found that the toner remaining sensor /2 (PS32) of the large capacity hop-per turns ON for the last 15 sec-onds in succession, and the toner remaining sensor /3 (PS33) turns OFF.

Toner remaining sensor /2 (PS32)Toner remaining sensor /3 (PS33)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 39: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

571

Field Service Ver3.0 Nov.2006

2

Mai

n bo

dy Toner convey-ance abnor-mality

SC23-17 Leakage at the mixing section is detected. When the toner pump motor (M28) is operating, the toner remaining sensor /4 (PS34) detects the toner being provided in succession for 20 seconds.

The main body stops immediately to turn OFF the RL1 (main).

Toner pump motor (M28)Air pump motor (M29)Toner remaining sensor /4 (PS34)

Note:

• When the code SC23-

17 occurs, be sure to

repair defective parts

before setting the

software DIPSW3-1 to

0. Setting the

DIPSW3-1 to 0 with-

out repairing defec-

tive parts may cause

toner to overflow

inside and outside of

the machine.

SC23-20 Toner pump motor (M28) abnor-mality. The rotation of the toner pump motor (M28) and the 24 V power source are checked. While M28 is rotating, an error detection signal (abnormal rotation) is detected for more than 1 second. At this time, an error detection sig-nal (24V cut off) is detected.

DC power supply /2 (DCPS/2)Toner pump motor (M28)

SC23-21 • Toner pump motor (M28)abnormality. The blowout of afuse for the toner pump motor(M28) in the printer controlboard (PRCB) is checked. While M28 is rotating, an errordetection signal (abnormalrotation) is detected for morethan 1 second. At this time, anerror detection signal (blowoutof a fuse) is detected, but anerror signal (24V cut off) is notdetected.

• When recycle cut motor (M30)is operating, abnormalitydetection signal was continu-ously detected twice for thespecified time. (First timeignored)

Printer control board (PRCB)Toner pump motor (M28)Recycle cut motor (M30)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 40: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

572

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Toner convey-ance abnor-mality

SC23-22 Toner pump motor (M28) abnor-mality. The rotation of the toner pump motor (M28) is checked. While M28 is rotating, an error detection signal (abnormal rota-tion) is detected for more than 1 second. At this time, error signals (blowout of a fuse and 24V cut off) are not detected.

The main body stops immediately to turn OFF the RL1 (main).

Toner pump motor (M28)Pump encoder sensor /1 (PS28)

SC23-24 Air pump motor (M29) abnormal-ity. The rotation of the air pump motor (M29) and the 24V power source are checked. While M29 is rotating, an error detection signal (abnormal rota-tion) is detected for more than 1 second. At this time, an error sig-nal (24V cut off) is detected.

DC power supply /2 (DCPS/2)Air pump motor (M29)

SC23-25 Air pump motor (M29) abnormal-ity. The blowout of a fuse for the air pump motor (M29) in the printer control board (PRCB) is checked. While M29 is rotating, an error detection signal (abnormal rota-tion) is detected for more than 1 second. At this time, an abnormal-ity signal (blowout of a fuse) is detected, but no abnormality sig-nal (24V cut off) is detected.

Printer control board (PRCB)Air pump motor (M29)

SC23-26 Air pump motor (M29) abnormal-ity. The rotation of the air pump motor (M29) is checked for more than 1 second. An error detection signal (abnormal rotation) is detected for more than 1 second. At this time, error signals (blowout of a fuse and 24V cut off) are not detected.

Air pump motor (M29)Pump encoder sensor (PS29)Load of the pump

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 41: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

573

Field Service Ver3.0 Nov.2006

2

Mai

n bo

dy Toner convey-ance abnor-mality

SC-23-50 Toner collection box detected full When the waste toner amount exceeds 80% of the toner collec-tion box, a warn-ing message is displayed in the operation panel and the recycle cut motor (M30) is stopped after spe-cific printing.

Toner collection box

Drum SC24-01 When the change in temperature of the drum temperature sensor (TH5) is less than -2°C a specified period of time after the main power switch (SW1) turns ON to start the control of the dehumidifi-cation heater /1 (HTR1) and the drum temperature is below 10°C after the elapse of 1 minute.

The main body stops immediately to turn OFF the RL1 (main).

Drum temperature sensor (TH5)

SC24-02 When the main power switch (SW1) turns ON with the fusing temperature below 50°C, the detected temperature of the drum temperature sensor (TH5) is more than 52°C, and when the detected temperature is above 52°C after a specified period of time.

High voltage power source abnor-mality

SC28-01 A charge leak is detected. After a charge error detection signal is detected while in the charge ON, up to 5 charge ON/OFF opera-tions occur in succession while in 10 prints.

ChargerPower feeding contactHigh voltage unit /1 (HV1)

SC28-02 A transfer leak is detected. After a transfer error detection signal is detected while in the transfer ON, up to 5 transfer ON/OFF opera-tions occur in succession while in 10 prints.

Transfer/separation chargerPower feeding pointHigh voltage unit /2 (HV2)

SC28-03 A separation leak is detected. After a separation error detection signal is detected while in the sep-aration ON, up to 5 separation ON/OFF operations occur in suc-cession while in 10 prints.

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 42: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

574

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

2

Mai

n bo

dy High voltage power source abnor-mality

SC28-04 The error detection signal (blowout of a 24V fuse) of the high voltage unit /2 (HV2) is detected.

The main body stops immediately to turn OFF the RL1 (main).

ADU drive boards /1, /2 (ADUDB1, 2)High voltage unit /2 (HV2)

Process abnor-mality

SC29-01 The dirt correction of the sensor is not completed. While in the maxi-mum density correction, the dirt correction of the maximum density sensor is not sufficient. When this condition is detected 10 times in succession, the error code is dis-played.

Toner control sensor board (TCSB)

SC29-02 The maximum density correction is not completed. While in the maximum density correction, the number of rotations of the devel-oping sleeve gets to the maxi-mum.

Error code is not displayed on the operation panel, but displayed only on the data collec-tion, the list output and the CSRC. The control of the main body is made by using a data previously obtained.

Toner control sensor board (TCSB)Developing motor (M3)

SC29-03 The maximum density sensor out-put abnormality. While in the maxi-mum density correction, a patch for control is not output. (No out-put is made from the maximum density sensor.)

Toner control sensor board (TCSB)Write unitImage processing board (IPB)Overall control board (OACB)

SC29-04 The dirt correction of the sensor is not completed. While in gamma correction, the dirt correction of the gamma sensor is not suffi-cient. When gamma sensor less than the specified value is detected ten times in succession, this error code is displayed.

The main body stops immediately to turn OFF the RL1 (main).

Toner control sensor board (TCSB) (gamma sensor cleaning required)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 43: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

575

Field Service Ver3.0 Nov.2006

2

Mai

n bo

dy Process abnor-mality

SC29-05 The gamma sensor output abnor-mality. While in the gamma correc-tion, a patch for control is not output. (No output is made from the gamma sensor.)

Error code is not displayed on the operation panel, but displayed only on the data collec-tion, the list output and the CSRC. The control of the main body is made by using a data previously obtained.

Toner control sensor board (TCSB)Write unitImage processing board (IPB)Overall control board (OACB)

SC29-06 The gamma correction data is defective. The gamma correction output is abnormal. A regression error when carrying out a gamma curve operation while in the gamma correction.

Image processing board (IPB)Printer control board (PRCB)

SC29-07 The dirt correction of the sensor is not completed. While in the dot diameter correction, the dirt cor-rection of the gamma sensor is not sufficient. When gamma sen-sor less than the specified value is detected five times in succession, this error code is displayed.

The main body stops immediately to turn OFF the RL1 (main).

Toner control sensor board (TCSB) (gamma sensor cleaning required)

SC29-08 Correction abnormality. While in the dot diameter correction, the correction is terminated with an abnormal value.

Error code is not displayed on the operation panel, but displayed only on the data collec-tion, the list output and the CSRC. The control of the main body is made by using a data previously obtained.

Image processing board (IPB)Printer control board (PRCB)

SC29-09 Drum potential sensor (DPS) out-put abnormality. While in the 0V check of the DPS, more than 100V of the drum surface potential is detected more than 5 times. When the error code is detected 5 times in succession, this error code is displayed.

The main body stops immediately to turn OFF the RL1 (main).

Drum potential sensor (DPS)Printer control board (PRCB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 44: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

576

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Process abnor-mality

SC29-10 Drum potential sensor (DPS) out-put abnormality. While in the drum potential correction, a patch for control is not output with the V1 getting to more than 350V. When this condition is detected 5 times in succession, the error code is displayed.

The main body stops immediately to turn OFF the RL1 (main).

Drum potential sensor (DPS)Printer control board (PRCB)

SC29-11 The data is defective. While in the drum potential correction, no con-vergence is obtained even after correction is made more than 10 times. When this condition is detected 5 times in succession, the error code is displayed.

SC29-12 Auto adjustment monitor value abnormality. No convergence is made in the auto adjustment of the transfer current.

Error code is not displayed on the operation panel, but displayed only on the data collec-tion, the list output and the CSRC. The control of the main body is made by using a data previously obtained.

High voltage unit /2 (HV2)

SC29-13 Auto adjustment monitor value abnormality. No convergence is made in the auto adjustment of the separation (AC) current.

SC29-14 Auto adjustment monitor value abnormality. No convergence is made in the auto adjustment of the separation (DC) current.

SC29-15 Auto adjustment monitor value abnormality. No convergence is made in the auto adjustment of the developing bias.

High voltage unit /1 (HV1)

SC29-16 Drum charger capacity deteriora-tion abnormality. When the charger grid/developing bias is in excess of the limit of correction, lower the developing potential/fogging margin potential in steps of 50V. And as a result, less than 50V of the difference with the tar-get charger potential is detected 10 times in succession.

The main body stops immediately to turn OFF the RL1 (main).

DrumDrum potential sensor (DPS)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 45: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

577

Field Service Ver3.0 Nov.2006

Mai

n bo

dy Fan abnor-mality

SC32-01 The rotation of the IPB cooling fan (FM12) is checked, and the 24V power source is also checked. An abnormal signal condition occurs a specified period of time after FM12 is turned ON. This abnormal condition recurs even a specified period of time after FM12 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /1 (DCPS/1)

SC32-02 The blowout of a fuse for the IPB cooling fan (FM12) in the AC drive board (ACDB) is checked. An abnormal condition occurs with the FM12 EM signal a speci-fied period of time after FM12 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM12 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected with the 24V nor-mal.

AC drive board (ACDB)IPB cooling fan (FM12)

SC32-03 The rotation of the IPB cooling fan (FM12) is checked. An abnormal condition occurs with the FM12 EM signal a speci-fied period of time after FM12 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM12 is turned OFF and then turned ON, and an error detection signal (24V cut off/blow-out of a fuse) is not detected.

SC32-04 When the print is started, the EM signal of the PB cooling fan (FM12) turns ON.

Error code is not displayed on the operation panel, but displayed only on the data collec-tion, the list output and the CSRC. The control of the main body is made by using a data previously obtained.

AC drive board (ACDB)IPB cooling fan (FM12)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 46: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

578

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Fan abnor-mality

SC32-05 The rotation of the pump cooling fan (FM11) is checked, and the 24V power source is also checked. An abnormal condition occurs with the FM11 EM signal a speci-fied period of time after FM11 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM11 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /2 (DCPS/2)

SC32-06 The blowout of a fuse for the pump cooling fan (FM11) in the printer control board (PRCB) is checked. An abnormal condition occurs with the FM11 EM signal a speci-fied period of time after FM11 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM11 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected.

Pump cooling fan (FM11)Printer control board (PRCB)

SC32-07 The rotation of the pump cooling fan (FM11) is checked. An abnormal condition occurs with the FM11 EM signal a speci-fied period of time after FM11 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM11 is turned OFF and then turned ON, and an error detection signal (24V cut off/blow-out of a fuse) is not detected.

Pump cooling fan (FM11)Printer control board (PRCB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 47: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

579

Field Service Ver3.0 Nov.2006

Mai

n bo

dy Fan abnor-mality

SC32-09 The rotation of the transfer/sepa-ration suction fan (FM4) is checked, and the 24V power source is also checked. An abnormal condition occurs with the FM4 EM signal a specified period of time after FM4 is turned ON. This abnormal condition recurs even a specified period of time after FM4 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /1 (DCPS/1)

SC32-10 The blowout of a fuse for the transfer/separation suction fan (FM4) in the printer control board (PRCB) is checked. An abnormal condition occurs with the FM4 EM signal a specified period of time after FM4 is turned ON. This abnormal condition recurs even a specified period of time after FM4 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected with the 24V nor-mal.

Transfer/separation suction fan (FM4)Printer control board (PRCB)

SC32-11 The rotation of the transfer/sepa-ration suction fan (FM4) is checked. An abnormal condition occurs with the FM4 EM signal a specified period of time after FM4 is turned ON. This abnormal condition recurs even a specified period of time after FM4 is turned OFF and then turned ON, and an error detection signal (24V cut off/blow-out of a fuse) is not detected.

Transfer/separation suction fan (FM4)Printer control board (PRCB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 48: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

580

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Fan abnor-mality

SC32-12 The rotation of the developing suction fan (FM5) is checked, and the 24V power source is also checked. An abnormal condition occurs with the FM5 EM signal a specified period of time after FM5 is turned ON. This abnormal condition recurs even a specified period of time after FM5 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /1 (DCPS/1)

SC32-13 The blowout of a fuse for the developing suction fan (FM5) in the printer control board (PRCB) is checked. An abnormal condition occurs with the FM5 EM signal a specified period of time after FM5 is turned ON. This abnormal condition recurs even a specified period of time after FM5 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected with the 24V nor-mal.

Developing suction fan (FM5)Printer control board (PRCB)

SC32-14 The rotation of the developing suction fan (FM5) is checked. An abnormal condition occurs with the FM5 EM signal a specified period of time after FM5 is turned ON. This abnormal condition recurs even a specified period of time after FM5 is turned OFF and then turned ON, and an error detection signal (24V cut off/blow-out of a fuse) is not detected.

Developing suction fan (FM5)Printer control board (PRCB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 49: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

581

Field Service Ver3.0 Nov.2006

Mai

n bo

dy Fan abnor-mality

SC32-15 The rotation of the paper exit cool-ing fan /1 (FM9) is checked, and the 24V power source is also checked. An abnormal condition occurs with the FM9 EM signal a specified period of time after FM9 is turned ON. This abnormal condition recurs even a specified period of time after FM9 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /1 (DCPS/1)

SC32-16 The blowout of a fuse for the paper exit cooling fan /1 (FM9) in the printer control board (PRCB) is checked. An abnormal condition occurs with the FM9 EM signal a specified period of time after FM9 is turned ON. This abnormal condition recurs even a specified period of time after FM9 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected with the 24V nor-mal.

Paper exit cooling fan /1 (FM9)Printer control board (PRCB)

SC32-17 The rotation of the paper exit cool-ing fan /1 (FM9) is checked. An abnormal condition occurs with the FM9 EM signal a specified period of time after FM9 is turned ON. This abnormal condition recurs even a specified period of time after FM9 is turned OFF and then turned ON, and an error detection signal (24V cut off/blow-out of a fuse) is not detected.

Paper exit cooling fan /1 (FM9)Printer control board (PRCB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 50: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

582

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Fan abnor-mality

SC32-18 The rotation of the paper exit cool-ing fan /2 (FM10) is checked, and the 24V power source is also checked. An abnormal condition occurs with the FM10 EM signal a speci-fied period of time after FM10 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM10 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /1 (DCPS/1)

SC32-19 The blowout of a fuse for the paper exit cooling fans /2 (FM10) and /3 (FM28) in the printer control board (PRCB) is checked. An abnormal condition occurs with the FM10 EM signal a speci-fied period of time after FM10 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM10 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected with the 24V nor-mal.

Paper exit cooling fans /2 (FM10), /3 (FM28)

SC32-20 The rotation of the paper exit cool-ing fans /2 (FM10) and /3 (FM28) is checked. An abnormal condition occurs with the FM10 EM signal a speci-fied period of time after FM10 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM10 is turned OFF and then turned ON, and an error detection signal (24V cut off/blow-out of a fuse) is not detected.

Paper exit cooling fans /2 (FM10), /3 (FM28)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 51: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

583

Field Service Ver3.0 Nov.2006

Mai

n bo

dy Fan abnor-mality

SC32-21 The rotation of the paper feed assist fan /Fr1 (FM20) is checked, and the 24V power source is also checked. An abnormal condition occurs with the FM20 EM signal a speci-fied period of time after FM20 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM20 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /1 (DCPS/1)

SC32-22 The blowout of a fuse for the paper feed assist fan /Fr1 (FM20) in the printer control board (PRCB) is checked. An abnormal condition occurs with the FM20 EM signal a speci-fied period of time after FM20 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM20 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected with the 24V nor-mal.

Paper feed assist fan /Fr1 (FM20)Printer control board (PRCB)

SC32-23 The rotation of the paper feed assist fan /Fr1 (FM20) is checked. An abnormal condition occurs with the FM20 EM signal a speci-fied period of time after FM20 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM20 is turned OFF and then turned ON, and an error detection signal (24V cut off/blow-out of a fuse) is not detected.

Paper feed assist fan /Fr1 (FM20)Printer control board (PRCB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 52: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

584

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Fan abnor-mality

SC32-24 The rotation of the paper feed assist fan /Rr1 (FM21) is checked, and the 24V power source is also checked. An abnormal condition occurs with the FM21 EM signal a speci-fied period of time after FM21 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM21 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /1 (DCPS/1)

SC32-25 The blowout of a fuse for the paper feed assist fan /Rr1 (FM21) in the printer control board (PRCB) is checked. An abnormal condition occurs with the FM21 EM signal a speci-fied period of time after FM21 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM21 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected with the 24V nor-mal.

Paper feed assist fan /Rr1 (FM21)Printer control board (PRCB)

SC32-26 The rotation of the paper feed assist fan /Rr1 (FM21) is checked. An abnormal condition occurs with the FM21 EM signal a speci-fied period of time after FM21 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM21 is turned OFF and then turned ON, and an error detection signal (24V cut off/blow-out of a fuse) is not detected.

Paper feed assist fan /Rr1 (FM21)Printer control board (PRCB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 53: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

585

Field Service Ver3.0 Nov.2006

Mai

n bo

dy Fan abnor-mality

SC32-27 The rotation of the paper feed assist fan /Fr2 (FM22) is checked, and the 24V power source is also checked. An abnormal condition occurs with the FM22 EM signal a speci-fied period of time after FM22 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM22 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /1 (DCPS/1)

SC32-28 The blowout of a fuse for the paper feed assist fan /Fr2 (FM22) in the printer control board (PRCB) is checked. An abnormal condition occurs with the FM22 EM signal a speci-fied period of time after FM22 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM22 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected.

Paper feed assist fan /Fr2 (FM22)Printer control board (PRCB)

SC32-29 The rotation of the paper feed assist fan /Fr2 (FM22) is checked. An abnormal condition occurs with the FM22 EM signal a speci-fied period of time after FM22 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM22 is turned OFF and then turned ON, and an error detection signal (24V cut off/blow-out of a fuse) is not detected.

Paper feed assist fan /Fr2 (FM22)Printer control board (PRCB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 54: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

586

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Fan abnor-mality

SC32-30 The rotation of the paper feed assist fan /Rr2 (FM23) is checked, and the 24V power source is also checked.An abnormal condition occurs with the FM23 EM signal a speci-fied period of time after FM23 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM23 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /1 (DCPS/1)

SC32-31 The blowout of a fuse for the paper feed assist fan /Rr2 (FM23) in the printer control board (PRCB) is checked. An abnormal condition occurs with the FM23 EM signal a speci-fied period of time after FM23 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM23 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected with the 24V nor-mal.

Paper feed assist fan /Rr2 (FM23)Printer control board (PRCB)

SC32-32 The rotation of the paper feed assist fan /Rr2 (FM23) is checked. An abnormal condition occurs with the FM23 EM signal a speci-fied period of time after FM23 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM23 is turned OFF and then turned ON, and an error detection signal (24V cut off/blow-out of a fuse) is not detected.

Paper feed assist fan /Rr2 (FM23)Printer control board (PRCB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 55: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

587

Field Service Ver3.0 Nov.2006

PF Fan

abnor-mality

SC32-33 The rotation of the paper feed assist fan /Fr1 (FM41) is checked, and the 24V power source is also checked. An abnormal condition occurs with the FM41 EM signal a speci-fied period of time after FM41 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM41 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /2 (DCPS/2)

SC32-34 The blowout of a fuse for the paper feed assist fan /Fr1 (FM41) in the printer control board (PRCB) is checked. An abnormal condition occurs with the FM41 EM signal a speci-fied period of time after FM41 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM41 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected with the 24V nor-mal.

Paper feed assist fan /Fr1 (FM41)PF drive board (PFUDB)

SC32-35 The rotation of the paper feed assist fan /Fr1 (FM41) is checked.An abnormal condition occurs with the FM41 EM signal a speci-fied period of time after FM41 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM41 is turned OFF and then turned ON, and an error detection signal (24V cut off/blow-out of a fuse) is not detected.

Paper feed assist fan /Fr1 (FM41)PF drive board (PFUDB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 56: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

588

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P PF Fan

abnor-mality

SC32-36 The rotation of the paper feed assist fan /Rr1 (FM42) is checked, and the 24V power source is also checked. An abnormal condition occurs with the FM42 EM signal a speci-fied period of time after FM42 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM42 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /2 (DCPS/2)

SC32-37 The blowout of a fuse for the paper feed assist fan /Rr1 (FM42) in the printer control board (PRCB) is checked. An abnormal condition occurs with the FM42 EM signal a speci-fied period of time after FM42 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM42 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected with the 24V nor-mal.

Paper feed assist fan /Rr1 (FM42)PF drive board (PFUDB)

SC32-38 The rotation of the paper feed assist fan /Rr1 (FM42) is checked. An abnormal condition occurs with the FM42 EM signal a speci-fied period of time after FM42 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM42 is turned OFF and then turned ON, and an error detection signal (24V cut off/blow-out of a fuse) is not detected.

Paper feed assist fan /Rr1 (FM42)PF drive board (PFUDB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 57: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

589

Field Service Ver3.0 Nov.2006

PF Fan

abnor-mality

SC32-39 The rotation of the paper feed assist fan /Fr2 (FM43) is checked, and the 24V power source is also checked. An abnormal condition occurs with the FM43 EM signal a speci-fied period of time after FM43 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM43 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /2 (DCPS/2)

SC32-40 The blowout of a fuse for the paper feed assist fan /Fr2 (FM43) in the printer control board (PRCB) is checked. An abnormal condition occurs with the FM43 EM signal a speci-fied period of time after FM43 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM43 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected with the 24V nor-mal.

Paper feed assist fan /Fr2 (FM43)PF drive board (PFUDB)

SC32-41 The rotation of the paper feed assist fan /Fr2 (FM43) is checked. An abnormal condition occurs with the FM43 EM signal a speci-fied period of time after FM43 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM43 is turned OFF and then turned ON, and an error detection signal (24V cut off/blow-out of a fuse) is not detected.

Paper feed assist fan /Fr2 (FM43)PF drive board (PFUDB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 58: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

590

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P PF Fan

abnor-mality

SC32-42 The rotation of the paper feed assist fan /Rr2 (FM44) is checked, and the 24V power source is also checked. An abnormal condition occurs with the FM44 EM signal a speci-fied period of time after FM44 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM44 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /2 (DCPS/2)

SC32-43 The blowout of a fuse for the paper feed assist fan /Rr2 (FM44) in the printer control board (PRCB) is checked. An abnormal condition occurs with the FM44 EM signal a speci-fied period of time after FM44 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM44 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected with the 24V nor-mal.

Paper feed assist fan /Rr2 (FM44)PF drive board (PFUDB)

SC32-44 The rotation of the paper feed assist fan /Rr2 (FM44) is checked. An abnormal condition occurs with the FM44 EM signal a speci-fied period of time after FM44 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM44 is turned OFF and then turned ON, and an error detection signal (24V cut off/blow-out of a fuse) is not detected.

Paper feed assist fan /Rr2 (FM44)PF drive board (PFUDB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 59: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

591

Field Service Ver3.0 Nov.2006

PF Fan

abnor-mality

SC32-45 The rotation of the paper feed assist fan /Fr3 (FM45) is checked, and the 24V power source is also checked. An abnormal condition occurs with the FM45 EM signal a speci-fied period of time after FM45 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM45 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /2 (DCPS/2)

SC32-46 The blowout of a fuse for the paper feed assist fan /Fr3 (FM45) in the printer control board (PRCB) is checked. An abnormal condition occurs with the FM45 EM signal a speci-fied period of time after FM45 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM45 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected with the 24V nor-mal.

Paper feed assist fan /Fr3 (FM45)PF drive board (PFUDB)

SC32-47 The rotation of the paper feed assist fan /Fr3 (FM45) is checked. An abnormal condition occurs with the FM45 EM signal a speci-fied period of time after FM45 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM45 is turned OFF and then turned ON, and no error detection signal (24V cut off/blow-out of a fuse) is detected.

Paper feed assist fan /Fr3 (FM45)PF drive board (PFUDB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 60: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

592

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P PF Fan

abnor-mality

SC32-48 The rotation of the paper feed assist fan /Rr3 (FM46) is checked, and the 24V power source is also checked. An abnormal condition occurs with the FM46 EM signal a speci-fied period of time after FM46 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM46 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /2 (DCPS/2)

SC32-49 The blowout of a fuse for the paper feed assist fan /Rr3 (FM46) in the printer control board (PRCB) is checked. An abnormal condition occurs with the FM46 EM signal a speci-fied period of time after FM46 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM46 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected with the 24V nor-mal.

Paper feed assist fan /Rr3 (FM46)PF drive board (PFUDB)

SC32-50 The rotation of the paper feed assist fan /Rr3 (FM46) is checked. An abnormal condition occurs with the FM46 EM signal a speci-fied period of time after FM46 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM46 is turned OFF and then turned ON, and an error detection signal (24V cut off/blow-out of a fuse) is not detected.

Paper feed assist fan /Rr3 (FM46)PF drive board (PFUDB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 61: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

593

Field Service Ver3.0 Nov.2006

PF Fan

abnor-mality

SC32-51 The rotation of the cooling fan (FM20) is checked, and the 24V power source is also checked. An abnormal condition occurs with the FM46 EM signal a speci-fied period of time after FM46 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM46 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /2 (DCPS/2)

SC32-52 The blowout of a fuse for the cool-ing fan (FM20) in the printer con-trol board (PRCB) is checked.An abnormal condition occurs with the FM46 EM signal a speci-fied period of time after FM46 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM46 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected with the 24V nor-mal.

Cooling fan (FM20)PF drive board (PFUDB)

Mai

n bo

dy SC32-53 The rotation of the cooling fan (FM20) is checked. An abnormal condition occurs with the FM46 EM signal a speci-fied period of time after FM46 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM46 is turned OFF and then turned ON, and an error detection signal (24V cut off/blow-out of a fuse) is not detected.

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 62: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

594

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Fan abnor-mality

SC32-54 The rotation of the power supply cooling fan /3 (FM27) is checked. An abnormal condition occurs with the FM27 EM signal a speci-fied period of time after FM27 is turned ON. This abnormal condi-tion recurs even a specified period of time after FM27 is turned OFF and then turned ON, and no error detection signal (24V cut off/blow-out of a fuse) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /2 (DCPS/2)

SC32-55 The EM signal of the power supply cooling fan /3 (FM27) is ON when starting the print.

Error code is not displayed on the operation panel, but displayed only on the data collec-tion, the list output and the CSRC. The control of the main body is made by using a data previously obtained.

ADU sec-tion motor abnor-mality

SC33-01 The blowout of a fuse for the motor of the registration section in the ADU drive board /2 (ADUDB2) is checked. An error detection signal (blowout of a fuse) of the ADU conveyance motor /2 (M16)/ registration motor (M17)/loop motor (M18) is detected after the print is started. At this time, the closing of the door detection/PFU door is detected 10 times in succession.

The main body stops immediately to turn OFF the RL1 (main).

ADU drive board /2 (ADUDB2)ADU conveyance motor /2 (M16)Registration motor (M17)Loop motor (M18)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 63: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

595

Field Service Ver3.0 Nov.2006

Mai

n bo

dy ADU sec-tion motor abnor-mality

SC33-02 The blowout of a fuse for the ADU motor in the ADU drive board /1 (ADUDB1) is checked. An error detection signal (blowout of a fuse) of the reverse/exit motor (M13)/ADU acceleration motor (M14)/ ADU conveyance motor /1 (M15)/ADU reverse motor (M12) is detected after the print is started. At this time, the closing of the door detection/PFU door is detected 10 times in succession.

The main body stops immediately to turn OFF the RL1 (main).

ADU drive board /1 (ADUDB1)Reverse/exit motor (M13)ADU accelerate motor (M14)ADU conveyance motor /1 (M15)ADU reverse motor (M12)

SC33-04 The blowout of a fuse for the transfer assist motor (M19) in the printer control board (PRCB) is checked. When M19 turns ON from OFF, an error detection signal (blowout of a fuse) is detected. At this time, the closing of the door is detected 10 times in succession.

Printer control board (PRCB)Transfer assist motor (M19)

SC33-05 The blowout of a fuse for the web motor (M24) in the printer control board (PRCB) is checked, and the 24V power source is also checked. When M24 turn ON from OFF, error detection signals (blowout of a fuse and the 24V cut off) are detected.

DC power supply /2 (DCPS/2)

SC33-06 The blowout of a fuse for the web motor (M24) in the printer control board (PRCB) is checked. When M24 turns ON from OFF, an error detection signal (blowout of a fuse) is detected. At this time, an error detection signal (24V cut off) is not detected.

Printer control board (PRCB)Web motor (M24)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 64: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

596

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Fusing high tem-perature abnor-mality

SC34-01 Thermistor /1 (TH1) high tempera-ture detection (software). TH1 detects a temperature of 210°C or above 5 times in a period of 1 second.

The main body stops immediately to turn OFF the RL1 (main).

Printer control board (PRCB)AC drive board (ACDB)Fusing heater lamp /1 (L2)Fusing heater lamp /2 (L3)Fusing heater lamp /3 (L4)Thermistor /1 (TH1)Thermistor /2 (TH2)Thermistor /3 (TH3)Thermistor /4 (TH4)

Caution:

• When SC34-**, SC35-

** or SC36-** (fusing

temperature related

abnormalities) occur,

be sure to repair

defective parts before

setting the software

DIPSW3-1 to 0. Set-

ting the DIPSW3-1 to

0 with defective parts

not repaired may

result in a fire.

SC34-02 Thermistor /3 (TH3) high tempera-ture detection (software). TH3 detects a temperature of 230°C or above 5 times in a period of 1 second.

SC34-03 Thermistor /1 (TH1) high tempera-ture detection (hardware). An abnormal condition is detected with the fusing error detection sig-nal 1.

SC34-04 Thermistor /3 (TH3) high tempera-ture detection (hardware). An abnormal condition is detected with the fusing error detection sig-nal 4.

Fusing low tem-perature abnor-mality

SC35-01 Thermistor /1 (TH1) low tempera-ture detection (software). TH1 does not get to 50°C when a specified period of time elapses after the main switch (SW1) is turned ON for the fusing ON con-trol.

SC35-02 Thermistor /3 (TH3) low tempera-ture detection (software). TH3 does not get to 50°C when a specified period of time elapses after the main switch (SW1) is turned ON for the fusing ON con-trol.

Fusing sensor abnor-mality

SC36-01 Thermistor /1 (TH1) high tempera-ture detection (long time/soft-ware). TH1 detects a temperature of 200°C or above 30 times in a row in a period of 1 second.

SC36-02 Thermistor /3 (TH3) high tempera-ture detection (long time/soft-ware). TH3 detects a temperature of 220°C or above 30 times in a row in a period of 1 second.

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 65: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

597

Field Service Ver3.0 Nov.2006

2

Mai

n bo

dy Fusing sensor abnor-mality

SC36-03 Thermistor /1 (TH1) low tempera-ture detection (hardware). TH1 detects an abnormal condition with the fusing error detection sig-nal 2.

The main body stops immediately to turn OFF the RL1 (main).

Printer control board (PRCB)AC drive board (ACDB)Fusing heater lamp /1 (L2)Fusing heater lamp /2 (L3)Fusing heater lamp /3 (L4)Thermistor /1 (TH1)Thermistor /2 (TH2)Thermistor /3 (TH3)Thermistor /4 (TH4)

Caution:

• When SC34-**, SC35-

** or SC36-** (fusing

temperature related

abnormalities) occur,

be sure to repair

defective parts before

setting the software

DIPSW3-1 to 0. Set-

ting the DIPSW3-1 to

0 with defective parts

not repaired may

result in a fire.

SC36-04 Thermistor /1 (TH1) low tempera-ture detection (hardware). TH3 detects an abnormal condition with the fusing error detection sig-nal 5.

SC36-05 Thermistor /3 (TH3) low tempera-ture detection (hardware). TH1 detects an abnormal condition with the fusing error detection sig-nal 3.

SC36-06 Thermistor /3 (TH3) low tempera-ture detection (hardware). TH3 detects an abnormal condition with the fusing error detection sig-nal 6.

Scanner abnor-mality

SC41-01 It is checked that the movement time for the scanner motor (M27) is over, and the 24V power source is also checked. The scanner home sensor (PS51) or the APS sensor /1 (PS52) does not turn ON within a specified period of time after the home position search is started. And an error detection signal (24V cut off) is detected with the scanner motor (M27).

DC power supply /1 (DCPS/1)

SC41-02 The blowout of a fuse for the scanner motor (M27) in the scan-ner drive board (SDB) is checked. The scanner home sensor (PS51) or the APS sensor /1 (PS52) does not turn ON within a specified period of time after the home posi-tion search is started. And an error detection signal (blowout of a fuse) is detected with M27. At this time, an error detection signal (24V cut off) is not detected with the M27.

Scanner drive board (SDB)Scanner motor (M27)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 66: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

598

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Scanner abnor-mality

SC41-03 The time for the movement of the scanner motor (M27) is over. The scanner home sensor (PS51) or the APS sensor /1 (PS52) does not turn ON within a specified period of time after the home posi-tion search is started. And an error detection signal (blowout of a fuse/24V cut off) is not detected with the M27.

The main body stops immediately to turn OFF the RL1 (main).

Scanner drive board (SDB)Scanner motor (M27)Scanner home sensor (PS51)

Write abnor-mality

SC41-10 The abnormal speed of the poly-gon motor (M21) is checked, and the 24V power source is also checked. When switching the speed of M21, the lock signal of M21 is not detected within a specified period of time after the switchover is started, and an error detection signal (24V cut off) is detected.

DC power supply /1 (DCPS/1)

SC41-11 The abnormal speed of the poly-gon motor (M21) is checked. When switching the speed of M21, the lock signal of M21 is not detected within a specified period of time after the switchover is started.

Polygon motor (M21)Printer control board (PRCB)

Fan abnor-mality

SC42-01 The rotation of the scanner cool-ing fan (FM19) is checked, and 24V power source is also checked. An abnormal condition occurs with the FM19 EM signal a specified period of time after FM19 turns ON. This abnormal condition recurs even a specified period of time after FM19 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

DC power supply /2 (DCPS/2)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 67: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

599

Field Service Ver3.0 Nov.2006

Mai

n bo

dy Fan abnor-mality

SC42-02 The blowout of a fuse for the scanner cooling fan (FM19) in the scanner drive board (SDB) is checked. An abnormal condition occurs with the FM19 EM signal a specified period of time after FM19 turns ON. This abnormal condition recurs even a specified period of time after FM19 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected. At this time, an error detection signal (24V cut off) is not detected.

The main body stops immediately to turn OFF the RL1 (main).

Scanner drive board (SDB)Scanner cooling fan (FM19)

SC42-03 The rotation of the scanner cool-ing fan (FM19) is checked. An abnormal condition occurs with the FM19 EM signal a specified period of time after FM19 turns ON. This abnormal condition recurs even a specified period of time after FM19 is turned OFF and then turned ON, and an error detection signal (24V cut off/blow-out of a fuse) is not detected.

Scanner cooling fan (FM19)

SC42-04 The rotation of the suction fan /1 (FM6) is checked, and 24V power source is also checked. An abnor-mal condition occurs with the FM6 EM signal a specified period of time after FM6 turns ON. This abnormal condition recurs even a specified period of time after FM6 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

DC power supply /2 (DCPS/2)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 68: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

600

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Fan abnor-mality

SC42-05 The blowout of a fuse for the suc-tion fan /1 (FM6) in the AC drive board (ACDB) is checked. An abnormal condition occurs with the FM6 EM signal a specified period of time after FM6 turns ON. This abnormal condition recurs even a specified period of time after FM6 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected. At this time, an error detection signal (24V cut off) is not detected.

The main body stops immediately to turn OFF the RL1 (main).

AC drive board (ACDB)Suction fan /1 (FM6)

SC42-06 The rotation of the suction fan /1 (FM6) is checked. An abnormal condition occurs with the FM6 EM signal a specified period of time after FM6 turns ON. This abnor-mal condition recurs even a speci-fied period of time after FM6 is turned OFF and then turned ON, and an error detection signal (24V cut off/blowout of a fuse) is not detected.

SC42-07 The EM signal of the suction fan /1 (FM6) is ON when the printing is started.

Suction fan /1 (FM6)

SC42-08 The rotation of the suction fans /2 (FM7) and /3 (FM8) is checked, and the 24V power source is also checked. An abnormal condition occurs with the FM7/FM8 EM sig-nal a specified period of time after FM7/FM8 turns ON. This abnor-mal condition recurs even a speci-fied period of time after FM7/FM8 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

DC power supply /2 (DCPS/2)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 69: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

601

Field Service Ver3.0 Nov.2006

Mai

n bo

dy Fan abnor-mality

SC42-09 The blowout of a fuse for the suc-tion fans /2 (FM7) and /3 (FM8) in the AC drive board (ACDB) is checked. An abnormal condition occurs with the FM7/FM8 EM sig-nal a specified period of time after FM7/FM8 turns ON. This abnor-mal condition recurs even a speci-fied period of time after FM7/FM8 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected. At this time an error detection signal (24V cut off) is not detected.

The main body stops immediately to turn OFF the RL1 (main).

AC drive board (ACDB)Suction fan /2 (FM7)Suction fan /3 (FM8)

SC42-10 The rotation of the suction fans /2 (FM7) and /3 (FM8) is checked. An abnormal condition occurs with the FM7/FM8 EM signal a speci-fied period of time after FM7/FM8 turns ON. This abnormal condition recurs even a specified period of time after FM7/FM8 is turned OFF and then turned ON, and an error detection signal (24V cut off/blow-out of a fuse) is not detected.

SC42-16 The rotation of the polygon cool-ing fan (FM18) is checked, and the 24V power source is also checked. An abnormal condition occurs with the FM18 EM signal a specified period of time after FM18 turns ON. This abnormal condition recurs even a specified period of time after FM18 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

DC power supply /2 (DCPS/2)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 70: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

602

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Fan abnor-mality

SC42-17 The blowout of a fuse for the poly-gon cooling fans (FM18) in the AC drive board (ACDB) is checked. An abnormal condition occurs with the FM18 EM signal a speci-fied period of time after FM18 turns ON. This abnormal condition recurs even a specified period of time after FM18 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected. At this time, an error detection signal (24V cut off) is not detected.

The main body stops immediately to turn OFF the RL1 (main).

AC drive board (ACDB)Polygon cooling fan (FM18)

SC42-18 Rotation of the polygon cooling fans (FM18) is checked. An abnor-mal condition occurs with the FM18 EM signal a specified period of time after FM18 turns ON. This abnormal condition recurs even a specified period of time after FM18 is turned OFF and then turned ON, and an error detection signal (24V cut off/blowout of a fuse) is not detected.

SC42-19 The EM signal of the polygon cooling fan (FM18) is ON when the printing is started.

Error code is not displayed on the operation panel, but displayed only on the data collec-tion, the list output and the CSRC. The control of the main body is made by using a data previously obtained.

Polygon cooling fan (FM18)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 71: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

603

Field Service Ver3.0 Nov.2006

Mai

n bo

dy Image pro-cess-ing abnor-mality

SC46-01* APC abnormality. While in the image write, APC is not applicable for the correction of the sub scan beam. Due to the 12V DC power for the laser drive not supplied, the MPC being wrong and the laser defective, the laser does not light up. Also, due to the rotation of the polygon mirror unavailable, the displacement of the index sensor, and the index sensor being defec-tive, the index sensor cannot detect the laser.

If there is a copy being made, the main body com-pletes the paper exit before stop-ping operations. Turn OFF the RL1 (main).

Write unitPower connector of the image processing board (IPB)

SC46-02* Scanner FIFO abnormality. FIFO address abnormality for the scan-ner. While in the image read, the com-pression of image data that is read in is not correctly terminated.

Image processing board (IPB)

SC46-03* FIFO address abnormality for the printer. While in the image write, the expansion processing of image data that is read in is not correctly terminated.

SC46-05* Compression input FIFO abnor-mality. An error interrupt occurs with the compression/expansion chip FIFO.

SC46-06* Elongation abnormality. Due to the elongation of data the compres-sion of which is not completed, the destruction of the compressed data and the abnormal length of data, an elongation abnormality is detected.

SC46-08* Index sensor abnormality. While in the execution of APC, no change is found in the output of the index sensor.

Write unitPower connector of the image processing board (IPB)

SC46-12* SVV length abnormality. After negation of SVV, the compression of images that are read in and their development into the page mem-ory are not terminated within a specified period of time.

Image processing board (IPB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 72: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

604

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Image pro-cess-ing abnor-mality

SC46-13* Scanner time out. While in the image read, the compression pro-cessing from the scanner into the memory does not terminate within a specified period of time. The development from the scanner into the page memory does not terminate within a specified period of time. The SVV is not detected within a specified period of time.

If there is a copy being made, the main body com-pletes the paper exit before stop-ping operations. Turn OFF the RL1 (main).

Image processing board (IPB)ADFPrinter control board (PRCB)

SC46-14* Printer time out. While in the image write, the expansion pro-cessing from the memory to the printer does not terminate within a specified period of time. The output from the page memory to the printer does not terminate within a specified period of time. The PVV is not detected within a specified period of time.

Image processing board (IPB)Printer control board (PRCB)

SC46-15* Expansion device access abnor-mality. While in the image write, despite of no resource provided, an inappropriate processing such as accessing to the elongation device is made.

Image processing board (IPB)Image processing program

SC46-16* Compression device access abnormality. When writing images, in spite of no resource provided, an inappropriate processing such as an access to the compression device is made.

SC46-17* Filter coefficient abnormality. When processing images, a filter coefficient cannot be created nor-mally.

SC46-19* When accessing to the memory device, a defective software is detected.

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 73: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

605

Field Service Ver3.0 Nov.2006

Mai

n bo

dy Image pro-cess-ing abnor-mality

SC46-21* Memory time out. The expansion processing from the memory to the pate memory is not terminated within a specified period of time. The compression processing from the page memory to the memory is not terminated within a specified period of time. The development from the mem-ory into the page memory is not terminated within a specified period of time. The transmission of the compressed data from mem-ory to memory is not terminated within a specified period of time.

If there is a copy being made, the main body com-pletes the paper exit before stop-ping operations. Turn OFF the RL1 (main).

Image processing board (IPB)Image processing programPrinter control board (PRCB)

SC46-23* SVV off abnormality. While in the image read, SVV does not turn OFF within a specified period of time and the preparation for scan-ning the next page cannot be started.

Image processing board (IPB)

SC46-24* Shading correction abnormality (GA abnormality).

Image processing board (IPB)Image processing programSC46-25* AOC/AGC adjustment level abnor-

mality.• The light blocking cover at the

read section and the lenscover are removed.

• The connector of the A/D con-verter board is disconnected.

• The power cable of the A/Dconverter board is unplugged.

• The IC protector of the A/Dconverter board is cut off.

• The light volume of the expo-sure lamp is excessive.

• The exposure lamp does notlight up.

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 74: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

606

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

2

Mai

n bo

dy Image pro-cess-ing abnor-mality

SC46-26 The adjustment data evacuated by resolutions is not available.

Error code is not displayed on the operation panel, but displayed only on the data collec-tion, the list output and the CSRC. The control of the main body is made by using a data previously obtained.

Image processing board (IPB)

SC46-27 A density conversion gamma curve cannot be created normally.

SC46-31* Despite of the MPC not being ter-minated, the initial sampling of the APC is attempted.

If there is a copy being made, the main body com-pletes the paper exit before stop-ping operations. Turn OFF the RL1 (main).

Image processing board (IPB)Image processing program

SC46-32* While executing the APC, the exe-cution of the MPC is attempted.

SC46-35* Sequentially shot page area abnormality. Due to an image area abnormality on the memory, images cannot be developed on the memory.

SC46-36* Initial APC timing abnormality. The PVV is turned ON before the initial APC start processing is com-pleted.

Write sectionPrinter control programImage processing program

SC46-40 Hard disk initialization abnormality. The hard disk is defective, or the connector is poorly connected. (1050,1050e only)

The main body stops immediately to turn OFF the RL1 (main).

Image processing board (IPB)Image processing programHard disk /1 (HDD1)

SC46-41 The JOB information cannot be stored on the hard disk. (1050,1050e only)

SC46-42 While in a periodical cleaning, opening the rote to hard disk is not succeed. (1050,1050e only)

SC46-43 Hard disk access defective. The hard disk is defective or the connector is connected improp-erly. (1050,1050e only)

SC46-50 Communication error is detected during tandem operation.

Image processing board (IPB)Image processing programSC46-51 Communication error is detected

during tandem image transmis-sion.

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 75: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

607

Field Service Ver3.0 Nov.2006

2

Mai

n bo

dy Image pro-cess-ing abnor-mality

SC46-61 The scan operation starts before the original skew adjustment is terminated. (The skew adjustment is too late.)

Error code is not displayed on the operation panel, but displayed only on the data collec-tion, the list output and the CSRC. The control of the main body is made by using a data previously obtained.

ADFOriginal skew sensor /Fr (PS312), /Rr (PS311)

SC46-62 The print operation starts before the paper mis-centering adjust-ment is terminated. (The mis-cen-tering adjustment is too late.)

Centering sensor (PS54)

SC46-63 The AGC is retried due to the decreased light volume of the exposure lamp. However, no error occurs.

Exposure lamp (L1)

SC46-64 A PWM gamma curve is not cre-ated properly.

Toner control sensor board (TCSB)

SC46-66 Shift amount abnormality while in the repeat (when the width is specified, or in the auto mode). When the shift amount while in the repeat is negative (-).

SC46-80* The message queue is insufficient or destroyed.

If there is a copy being made, the main body com-pletes the paper exit before stop-ping operations. Turn OFF the RL1 (main).

Image processing program

SC46-81* The parameter value is in excess of the permissible limits.

Image processing board (IPB)

SC46-82* The ID of the task that sends the message queue is undefined.

SC46-83* The receiving event of the mes-sage is undefined.

SC46-90* Memory access abnormality.

SC46-91* Header readout address abnor-mality.

SC46-99* DIMM memory abnormality. An error is detected in the DIMM memory check at the start.

IC Con-troller abnor-mality

SC49-01 Printer controller initial communi-cation abnormality

The main body stops immediately to turn OFF the RL1 (main).

IC board (ICB)Hard disk /2 (HDD2)

SC49-03 Transfer error to the main body image memory

IC board (ICB)

SC49-04 Hard disc /2 (HDD2) abnormality IC board (ICB)Hard disk /2 (HDD2)

SC49-05 IC cooling fan (FM24) lock abnor-mality

IC board (ICB)

SC49-06 Unregulations IP error. –

SC49-07 The CF version is different from the version information in the hard disc /2 (HDD2).

Hard disk /2 (HDD2) format HDD2

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 76: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

608

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

2

Mai

n bo

dy IC Con-troller abnor-mality

SC49-08 While in the security ON, the unlock of the HDD results in a fail-ure due to the mismatched pass-word of the hard disk /2 (HDD2).

The main body stops immediately to turn OFF the RL1 (main).

Hard disk /2 (HDD2) format HDD2

SC49-09 Unlocked hard disk/2 (HDD2) is detected when security turns ON.

SC49-10 An unformatted hard disc /2 (HDD2) is detected.

Drive abnor-mality

SC50-01* Main body drive serial input abnor-mality 1. In the I/O initial communication check in the printer control board (PRCB) from the power on ACK, a serial data is not received from the main body drive unit within a specified period of time.

Printer control board (PRCB)PF drive board (PFUDB)The connector between the PF and the main body.

SC50-02* Main body drive serial input abnor-mality 2. In the I/O initial communication check in the printer control board (PRCB) from the power on ACK, a serial data is not received from the main body drive unit within a specified period of time.

SC50-03* Main body drive serial input abnor-mality 3. In the I/O initial communication check in the printer control board (PRCB) from the power on ACK, a serial data is not received from the main body drive unit within a specified period of time.

SC50-04* Main body drive serial input abnor-mality 4. In the I/O initial communication check in the printer control board (PRCB) from the power on ACK, a serial data is not received from the main body drive unit within a specified period of time.

Commu-nication abnor-mality

SC50-05* Drive communication reception error detection abnormality.

SC50-06* Drive communication reception error detection abnormality.

Printer control board (PRCB)

SC50-07* Drive communication reception error detection abnormality.

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 77: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

609

Field Service Ver3.0 Nov.2006

2

Mai

n bo

dy Commu-nication abnor-mality

SC50-08* Drive communication reception error detection abnormality.

The main body stops immediately to turn OFF the RL1 (main).

Printer control board (PRCB)

SC50-10 When the power switch is turned ON, the printer control board (PRCB) cannot receive initial data from the image processing board (IPB) within a specified period of time.

Printer control board (PRCB)Image processing board (IPB)

SC50-11 Any of the following error is detected during data reception between image processing board (IPB) and printer control board (PRCB).• Data head error• Data checksum error• Undefined command recep-

tion error• Occurrence of communica-

tion GA error vector

Printer control board (PRCB)Image processing board (IPB)The connector between the PRDB and the IPB.

SC51-01* Drive communication reception error detection abnormality.

Printer control board (PRCB)PF drive board (PFUDB)The connector between the PF and the main body.

SC51-02* Drive communication reception error detection abnormality.

SC51-03* Drive communication reception error detection abnormality.

Fan abnor-mality

SC52-01 The rotation of the cooling fan /1 (FM1) is checked, and +24V power source is also checked. An abnormal condition occurs with the FM1 EM signal a specified period of time after FM1 turns ON. This abnormal condition recurs even a specified period of time after FM1 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

DC power supply /2 (DCPS/2)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 78: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

610

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Fan abnor-mality

SC52-02 The blowout of a fuse for the cool-ing fan /1 (FM1) in the AC drive board (ACDB) is checked. An abnormal condition occurs with the FM1 EM signal a specified period of time after FM1 turns ON. This abnormal condition recurs even a specified period of time after FM1 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected. At this time, an error detection signal (24V cut off) is not detected.

The main body stops immediately to turn OFF the RL1 (main).

AC drive board (ACDB)Cooling fan /1 (FM1)Printer control board (PRCB)

SC52-03 Rotation of the cooling fan /1 (FM1) is checked. An abnormal condition occurs with the FM1 EM signal a specified period of time after FM1 turns ON. This abnor-mal condition recurs even a speci-fied period of time after FM1 is turned OFF and then turned ON, and an error detection signal (24V cut off/blowout of a fuse) is not detected.

AC drive board (ACDB)Cooling fan /1 (FM1)Printer control board (PRCB)

SC52-04 The rotation of the cooling fan /2 (FM2) is checked, and +24V power source is also checked. An abnormal condition occurs with the FM2 EM signal a specified period of time after FM2 turns ON. This abnormal condition recurs even a specified period of time after FM2 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

DC power supply /2 (DCPS/2)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 79: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

611

Field Service Ver3.0 Nov.2006

Mai

n bo

dy Fan abnor-mality

SC52-05 The blowout of a fuse for the cool-ing fan /2 (FM2) in the AC drive board (ACDB) is checked. An abnormal condition occurs with the FM2 EM signal a specified period of time after FM2 turns ON. This abnormal condition recurs even a specified period of time after FM2 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected. At this time, an error detection signal (24V cut off) is not detected.

The main body stops immediately to turn OFF the RL1 (main).

AC drive board (ACDB)Cooling fan /2 (FM2)Printer control board (PRCB)

SC52-06 Rotation of the cooling fan /2 (FM2) is checked. An abnormal condition occurs with the FM2 EM signal a specified period of time after FM2 turns ON. This abnor-mal condition recurs even a speci-fied period of time after FM2 is turned OFF and then turned ON, and an error detection signal (24V cut off/blowout of a fuse) is not detected.

AC drive board (ACDB)Cooling fan /2 (FM2)Printer control board (PRCB)

SC52-07 The rotation of the cooling fan /3 (FM3) is checked, and +24V power source is also checked. An abnormal condition occurs with the FM3 EM signal a specified period of time after FM3 turns ON. This abnormal condition recurs even a specified period of time after FM3 is turned OFF and then turned ON, and an error detection signal (24V cut off) is detected.

DC power supply /2 (DCPS/2)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 80: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

612

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Fan abnor-mality

SC52-08 The blowout of a fuse for the cool-ing fan /3 (FM3) in the AC drive board (ACDB) is checked. An abnormal condition occurs with the FM3 EM signal a specified period of time after FM3 turns ON. This abnormal condition recurs even a specified period of time after FM3 is turned OFF and then turned ON, and an error detection signal (blowout of a fuse) is detected. At this time, an error detection signal (24V cut off) is not detected.

The main body stops immediately to turn OFF the RL1 (main).

AC drive board (ACDB)Cooling fan /3 (FM3)Printer control board (PRCB)

SC52-09 Rotation of the cooling fan /3 (FM3) is checked. An abnormal condition occurs with the FM3 EM signal a specified period of time after FM3 turns ON. This abnor-mal condition recurs even a speci-fied period of time after FM3 is turned OFF and then turned ON, and an error detection signal (24V cut off/blowout of a fuse) is not detected.

AC drive board (ACDB)Cooling fan /3 (FM3)Printer control board (PRCB)

SC52-10 The EM signal of the cooling fan /1 (FM1) is ON when the print is started.

Error code is not displayed on the operation panel, but displayed only on the data collec-tion, the list output and the CSRC. The control of the main body is made by using a data previously obtained.

Cooling fan /1 (FM1)

SC52-11 The EM signal of the cooling fan /2 (FM2) is ON when the print is started.

Cooling fan /2 (FM2)

SC52-12 The EM signal of the cooling fan /3 (FM3) is ON when the print is started.

Cooling fan /3 (FM3)

Power abnor-mality

SC53-01 A speed error signal of the fusing motor (M1) is checked. An error detection signal is detected twice in succession a specified period of time after M1 turns ON. (The first signal is ignored.)

The main body stops immediately to turn OFF the RL1 (main).

Fusing motor (M1)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 81: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

613

Field Service Ver3.0 Nov.2006

Mai

n bo

dy Power abnor-mality

SC53-02 The 24V power source for the total counter (CNT1) is checked. When CNT1 is turned ON from OFF, an error detection signal (blowout of a fuse/24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /2 (DCPS/2)

SC53-03 The blowout of a fuse for the total counter (CNT1) in the AC drive board (ACDB) is checked. When CNT1 is turned ON from OFF, an error detection signal (blowout of a fuse) is detected. However, an error detection signal (24V cut off) is not detected.

Main relay (RL1)Total counter (CNT1)AC drive board (ACDB)

SC53-04 The 24V power source for the key counter (CNT2) is checked. When CNT2 is turned ON from OFF, an error detection signal (blowout of a fuse/24V cut off) is detected.

DC power supply /2 (DCPS/2)

SC53-05 The blowout of a fuse for the key counter (CNT2) in the AC drive board (ACDB) is checked. When CNT2 is turned ON from OFF, an error detection signal (blowout of a fuse) is detected. However, an error detection signal (24V cut off) is not detected.

Key counter (CNT2)

SC53-06 The blowout of a 12V fuse for the AC drive board (ACDB) is checked. In the serial initial com-munication, a signal of the blow-out of a 12V fuse (AC drive) is detected.

AC drive board (ACDB)

SC53-07 The blowout of a 5V fuse for the AC drive board (ACDB) is checked. In the serial initial com-munication, a signal of the blow-out of a 5V fuse (AC drive) is detected.

SC53-08 The 12V power source in the printer control board (PRCB) is checked. An error detection signal of the 12V in PRCB is detected.

DC power supply /1 (DCPS/1)Printer control board (PRCB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 82: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

614

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

Mai

n bo

dy Power abnor-mality

SC53-11 The blowout of a SD/CL fuse in the tray is detected 1. The 24V power source for the SD/CL in the printer control board (PRCB) is checked. At the start, an error detection signal (blowout of a fuse for the solenoid/clutch) is detected, and an error detection signal (24V cut off) is also detected.

The main body stops immediately to turn OFF the RL1 (main).

DC power supply /1 (DCPS/1)

SC53-12 The blowout of a SD/CL fuse in the tray is detected 2. The blow-out of a fuse for the SD/CL in the printer control board (PRCB) is checked. At the start, an error detection signal (blowout of a fuse for the solenoid/clutch) is detected. However, an error detection signal (24V cut off) is not detected.

Paper feed clutch /1 (CL4), /2 (CL6)Separation clutch /1 (CL5), /2 (CL7)Printer control board (PRCB)

SC53-13 The blowout of a fuse for SD/CL in the vertical conveyance is detected 1. The 24V power source for SD/CL in the printer control board (PRCB) is checked. At the start, an error detection sig-nal (blowout of a fuse for the sole-noid/clutch) is detected, and an error detection signal (24V cut off) is detected.

DC power supply /1 (DCPS/1)

SC53-14 The blowout of a fuse for SD/CL in the vertical conveyance is detected 2. The blowout of a fuse for SD/CL in the printer control board (PRCB) is checked. At the start, an error detection signal (blowout of a fuse for the solenoid/clutch) is detected. However, an error detection signal (24V cut off) is not detected.

Tray lock solenoid /1 (SD1), /2 (SD2), /3 (SD5)Drum claw solenoid (SD5)Pre-registration clutch /1 (CL1), /2 (CL3)Vertical conveyance clutch (CL2)Printer control board (PRCB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 83: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

615

Field Service Ver3.0 Nov.2006

Mai

n bo

dy Power abnor-mality

SC53-15 The blowout of a fuse for SD/CL in the PF is detected 1. The 24V power source for SD/CL in the PF drive board (PFUCB) is checked. At the start, an error detection sig-nal (blowout of a fuse for the sole-noid/clutch) is detected, and an error detection signal (24V cut off) is detected.

The main body stops immediately to turn OFF the RL1 (main).

PF drive board (PFUDB)

SC53-16 The blowout of a fuse for SD/CL in the PF is detected 2. The blowout of a fuse for SD/CL in the PF drive board (PFUDB) is checked. At the start, an error detection signal (blowout of a fuse for the solenoid/motor) is detected. However, an error detection signal (24V cut off) is not detected.

SC53-17 The blowout of the sensor 5VICP is detected. An error detection signal of the blowout of the 5VICP is detected.

Printer control board (PRCB)

SC53-18 The fall-off of the erase lamp (EL) CN is detected. When turning ON the power, an error detection sig-nal (fall-off) is detected a specified period of time after the fall-off detection control signal of the EL CN turns ON.

The main body stops immediately to turn OFF the RL1 (main).

Erase lamp (EL)

SC53-19 An M5 EM error detection signal is detected twice in succession a specified period of time after the conveyance motor (M5) turns ON.

Conveyance motor (M5)Printer control board (PRCB)

SC53-20 An M31 EM error detection signal is detected twice in succession a specified period of time after the ADU reverse/exit motor (M31) turns ON.

ADU reverse paper exit motor (M31)Printer control board (PRCB)

SC56-02 The communication between the image processing board (IPB) and the operation board /1 (OB1) is checked. An initial communica-tion from the main body to the operation board is not sent within 30 seconds after the power is turned ON.

Operation board /1 (OB1)Overall control board (OACB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 84: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

616

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P DF DF

abnor-mality

SC60-01* Although the main body sent out data according to the data trans-mission request by the DF, the same request is received again.

If there is a copy being made, the main body and the DF complete the paper exit before stopping opera-tions. Turn OFF the RL1 (main).

Image processing board (IPB)

SC60-02* When a checksum error or an SRGA reception error was detected while in the reception in serial communication, a signal was sent to make a request for sending data again. And when data is being received upon this request, a checksum error or an SRGA reception error is detected again.

RADF control board (ADFCB)

SC60-03* When the main power switch (SW1) is ON, there is no response to the initial communication request from the main body to the DF even after a specified period of time elapses.

RADF control board (ADFCB)

SC60-11 When the main power switch (SW1) is ON, a region into which no write was made by the ISW is detected in the DF control pro-gram.

RADF control board (ADFCB)

RADF program

SC67-01 Original registration sensor /Rt (PS306) abnormality.

If there is a copy being made, the main body com-pletes the paper exit before stop-ping operations. Turn OFF the RL1 (main).

Original registration sensor /Rt (PS306)

SC67-02 Original conveyance sensor (PS308) abnormality.

Original conveyance sensor (PS308)

SC67-03 Original reverse sensor (PS309) abnormality.

Original reverse sensor (PS309)

SC67-04 Non-volatile memory error RADF control board (ADFCB)

SC67-05 Cooling fan /Lt (FM301) abnormal-ity.

Cooling fan /Lt (FM301)

SC67-06 Original reverse sensor (PS309) abnormality.

Original reverse sensor (PS309)

SC67-07 Original reverse/exit sensor (PS313) abnormality.

Original reverse/exit sensor (PS313)

SC67-08 Tray up/down motor (M303) abnormality.

Tray up/down motor (M303)

SC67-09 Original skew sensor /Fr (PS312) abnormality.

Original skew sensor /Fr (PS312)

SC67-10 Original skew sensor /Rr (PS311) abnormality.

Original skew sensor /Rr (PS311)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 85: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

617

Field Service Ver3.0 Nov.2006

2

DF DF

abnor-mality

SC67-11 Original registration sensor /Lt (PS318) abnormality.

If there is a copy being made, the main body com-pletes the paper exit before stop-ping operations. Turn OFF the RL1 (main).

Original registration sensor /Lt (PS318)

SC67-12 Mis-centering sensor /Fr (PS320) abnormality.

Centering sensor /Fr (PS320)

SC67-13 Mis-centering sensor /Rr (PS321) abnormality.

Centering sensor /Rr (PS321)

SC67-14 Multi feed sensor /1 (MFS1) abnormality.

Multi feed sensor /1 (MFS1)

FS, F

D, S

D Commu-nication abnor-mality

SC70-01 FS, FD, SD serial receive error.During re-transmission demand, either one of the error vector occurrence or data checksum error was continuously detected for specified time.

The main body , the FS, The FD and the SD stop immediately to turn OFF the main relay (RL1).

FNS control board (FNSCB)FD control board (FDCB)SD control board (SDCB)

SC70-02 FS, FD, SD start up response error.When there is no response to operation starting order, even after several retries.

LS

LS abnor-mality

SC76-01 The Stacker tray encoder sensor (PS2) does not turn ON within a specified period of time after the stacker tray up down motor (M1) of the tandem (1st) LS turns ON. Or, the initial operation or the stacker tray down operation is not completed within a specified period of time.

The main body and the LS stop immediately to turn OFF the main relay (RL1).

Stacker tray up down motor (M1)LS control board (LSCB)

SC76-02 The shift unit home sensor (PS11) does not turn OFF within a speci-fied period of time after the shift unit motor (M5) of the tandem (1st) LS turns ON. Or, PS11 does not turn ON within a specified period of time.

Shift unit motor (M5)LS control board (LSCB)

SC76-03 The alignment plate home sensor (PS12) does not turn OFF within a specified period of time after the alignment motor (M7) of the tan-dem (1st) LS turns ON. Or, PS12 does not turn ON within a speci-fied period of time.

Alignment motor (M7)LS control board (LSCB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 86: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

618

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P LS

LS abnor-mality

SC76-04 The grip conveyance home sensor (PS5) does not turn ON within a specified period of time after the grip conveyance motor (M4) of the tandem (1st) LS turns ON.

The main body and the LS stop immediately to turn OFF the main relay (RL1).

Grip conveyance motor (M4)

SC76-05 The stacker tray upper limit switch (MS2) is ON when the stacker tray up down motor (M1) of the tan-dem (1st) LS is in the up opera-tion.

Stacker tray up down motor (M1)Stacker tray upper limit switch (MS2)

SC76-06 The stacker tray lower limit switch (MS3) is ON when the stacker tray up down motor (M1) of the tan-dem (1st) LS is in the down opera-tion.

Stacker tray up down motor (M1)Stacker tray upper limit switch (MS3)

SC76-07 An error detection signal is detected for a specified period of time in succession while the paper cooling fan motor /Fr (FM1) of the tandem (1st) LS is ON.

Paper cooling fan motor /Fr (FM1)LS control board (LSCB)

SC76-08 An error detection signal is detected for a specified period of time in succession while the cool-ing fan motor /1 (FM2) of the tan-dem (1st) LS is ON.

Cooling fan motor /1 (FM2)LS control board (LSCB)

SC76-09 An error detection signal is detected for a specified period of time in succession while the paper cooling fan motor /Mi (FM3) of the tandem (1st) LS is ON.

Paper cooling fan motor /Mi (FM3)LS control board (LSCB)

SC76-10 An error detection signal is detected for a specified period of time in succession while the motor cooling fan motor (FM4) of the tan-dem (1st) LS is ON.

Motor cooling fan motor (FM4)LS control board (LSCB)

SC76-11 An error detection signal is detected for a specified period of time in succession while the paper cooling fan motor /Rr (FM5) of the tandem (1st) LS is ON.

Paper cooling fan motor /Rr (FM5)LS control board (LSCB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 87: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

619

Field Service Ver3.0 Nov.2006

LSLS abnor-mality

SC76-31 The stacker tray encoder sensor (PS2) does not turn ON a speci-fied period of time after the stacker tray up down motor (M1) of the tandem (2nd) LS turns ON. Or, the initial operation or the stacker tray down operation is not completed within a specified period of time.

The main body and the LS stop immediately to turn OFF the main relay (RL1).

Stacker tray up down motor (M1)LS control board (LSCB)

SC76-32 The shift unit home sensor (PS11) does not turn OFF within a speci-fied period of time after the shift unit motor (M5) of the tandem (2nd) LS turns ON. Or, PS11 does not turn ON within a specified period of time.

Shift unit motor (M5)LS control board (LSCB)

SC76-33 The alignment plate home sensor (PS12) does not turn OFF within a specified period of time after the alignment motor (M7) of the tan-dem (2nd) LS turns ON. Or, PS12 does not turn ON within a speci-fied period of time.

Alignment motor (M7)LS control board (LSCB)

SC76-34 The grip conveyance home sensor (PS5) does not turn ON within a specified period of time after the grip conveyance motor (M4) of the tandem (2nd) LS turns ON.

Grip conveyance motor (M4)

SC76-35 The stacker tray upper limit switch (MS2) is ON when the stacker tray up down motor (M1) of the tan-dem (2nd) LS is in the up opera-tion.

Stacker tray up down motor (M1)Stacker tray upper limit switch (MS2)

SC76-36 The stacker tray lower limit switch (MS3) is ON when the stacker tray up down motor (M1) of the tan-dem (2nd) LS is in the down oper-ation.

Stacker tray up down motor (M1)Stacker tray lower limit switch (MS3)

SC76-37 An error detection signal is detected for a specified period of time in succession while the paper cooling fan motor /Fr (FM1) of the tandem (2nd) LS is ON.

Paper cooling fan motor /Fr (FM1)LS control board (LSCB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 88: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

620

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P LS

LS abnor-mality

SC76-38 An error detection signal is detected for a specified period of time in succession while the paper cooling fan motor /1, /2 (FM2, FM6) of the tandem (2nd) LS is ON.

The main body and the LS stop immediately to turn OFF the main relay (RL1).

Paper cooling fan motor /1, /2 (FM2, FM6)LS control board (LSCB)

SC76-39 An error detection signal is detected for a specified period of time in succession while the paper cooling fan motor /Mi (FM3) of the tandem (2nd) LS is ON.

Paper cooling fan motor /Mi (FM3)LS control board (LSCB)

SC76-40 An error detection signal is detected for a specified period of time in succession while the motor cooling fan motor (FM4) of the tan-dem (2nd) LS is ON.

Motor cooling fan motor (FM4)LS control board (LSCB)

SC76-41 An error detection signal is detected for a specified period of time in succession while the paper cooling fan motor /Rr (FM5) of the tandem (2nd) LS is ON.

Paper cooling fan motor /Rr (FM5)LS control board (LSCB)

FS

FS abnor-mality

SC77-01 The conveyance motor (M1) oper-ates for more than the allowed time at a speed out of the speci-fied one.

The main body and the FS stop immediately to turn OFF the main relay (RL1).

FNS control board (FNSCB)FNS drive board (FNSDB)Conveyance motor (M1)

SC77-02 The tray up down motor (M3) does not turn OFF even when a specified period of time elapses after it starts operations. Or, it operates for more than the allowed time at a speed out of the specified one.

FNS control board (FNSCB)FNS drive board (FNSDB)Tray up down motor (M3)Tray upper limit sensor (PS2)Tray lower limit sensor (PS3)

SC77-03 The alignment home sensors /Rr (PS8) and /Fr (PS31) do not turn ON within a specified period of time after the home position search operation of the alignment motors /Rr (M5) and /Fr (M22) starts.

FNS control board (FNSCB)FNS drive board (FNSDB)Alignment motor /Rr (M5)Alignment motor /Fr (M22)Alignment home sensor /Rr (PS8)Alignment home sensor /Fr (PS31)

SC77-04 The main tray paper exit motor (M7) operates for more than the allowed time at a speed out of the specified one.

FNS control board (FNSCB)FNS drive board (FNSDB)Main tray exit motor (M7)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 89: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

621

Field Service Ver3.0 Nov.2006

FSFS abnor-mality

SC77-05 The paper exit opening unit does not get to the specified opening position within a specified period of time after the paper exit open-ing motor (M8) starts operations.

The main body and the FS stop immediately to turn OFF the main relay (RL1).

FNS control board (FNSCB)FNS drive board (FNSDB)Paper exit opening motor (M8)Paper exit opening sensor (PS12)

SC77-06 The stapler movement home sen-sor (PS11) does not turn ON within a specified period of time after the home position search operation of the stapler movement motor (M11) starts.

FNS control board (FNSCB)FNS drive board (FNSDB)Stapler movement motor (M11)Stapler movement home sensor (PS11)

SC77-07 The stapler rotation home sensor (PS14) does not turn ON within a specified period of time after the home position search operation of the stapler rotation motor (M4) starts.

FNS control board (FNSCB)FNS drive board (FNSDB)Stapler rotation motor (M4)Stapler rotation home sen-sor (PS14)

SC77-08 The stapler rotation home sensor (PS14) does not turn OFF within a specified period of time after the home position search operation of the stapler rotation motor (M4) starts.

FNS control board (FNSCB)FNS drive board (FNSDB)Stapler rotation motor (M4)Stapler rotation home sen-sor (PS14)

SC77-11 After the stapler motor /Fr (M31) starts operations, it does not com-plete operations within a specified period of time, and the stapler home sensor /Fr (PS41) does not turn ON.

FNS control board (FNSCB)FNS drive board (FNSDB)Stapler board (SB)Stapler motor /Fr (M31)Stapler home sensor /Fr (PS41)

SC77-12 After the stapler motor /Rr (M30) starts operations, it does not com-plete operations within a specified period of time, and the stapler home sensor /Rr (PS40) does not turn ON.

FNS control board (FNSCB)FNS drive board (FNSDB)Stapler board (SB)Stapler motor /Rr (M30)Stapler home sensor /Rr (PS40)

SC77-15 After the paper exit arm motor (M23) starts operations, it does not complete operations within a specified period of time, and the paper exit arm sensor (PS9) does not turn ON. Or, it operates for more than the allowed time at a speed out of the specified one.

FNS control board (FNSCB)FNS drive board (FNSDB)Paper exit arm motor (M23)Paper exit arm home sensor (PS9)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 90: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

622

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P FS

FS abnor-mality

SC77-21 After the home position search operation of the rear stopper motor (M26) starts, the rear stop-per home sensor (PS35) does not turn ON within a specified period of time.

The main body and the FS stop immediately to turn OFF the main relay (RL1).

FNS control board (FNSCB)FNS drive board (FNSDB)Rear stopper motor (M26)Rear stopper home sensor (PS35)

SC77-22 After the home position search operation of the stack assist guide motor (M24) starts, the stack assist home sensor (PS32) does not turn ON within a specified period of time.

FNS control board (FNSCB)FNS drive board (FNSDB)Stack assist guide motor (M24)Stack assist home sensor (PS32)

SC77-25 After the home position search operation of the intermediate roller open close motor (M25) starts, the intermediate roller home sensor (PS33) does not turn ON within a specified period of time.

FNS control board (FNSCB)FNS drive board (FNSDB)Intermediate roller open close motor (M25)Intermediate roller home sensor (PS33)

SC77-28 Data was resent according to the re-dispatch request of communi-cation data, but the error recurs.

FNS control board (FNSCB)

FD

FD abnor-mality

SC77-30 After the 1st folding release motor (M14) turns ON, the 1st folding cam home sensor (PS55) does not turn ON within a specified period of time.

The main body and the FD stop immediately to turn OFF the main relay (RL1).

1st folding release motor (M14)Folding drive board (FDB)1st folding cam home sen-sor (PS55)

SC77-31 After the 2nd folding release motor (M15) turns ON, the 2nd folding cam home sensor (PS56) does not turn ON within a specified period of time.

2nd folding release motor (M15)Folding drive board (FDB)2nd folding cam home sen-sor (PS56)

SC77-32 After the 3rd folding release motor (M16) turns ON, the 3rd folding cam home sensor (PS57) does not turn ON within a specified period of time.

3rd folding release motor (M16)Folding drive board (FDB)3rd folding cam home sen-sor (PS57)

SC77-33 The 2 holes punch home sensor (PS8) does not turn OFF within a specified period of time after the 2 holes punch home position return operation starts. Or, after the punch motor (M10) turns ON, the 2 holes punch home sensor (PS8) does not turn OFF.

Punch motor (M10)Punch drive board (PDB)2 holes punch home sensor (PS8)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 91: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

623

Field Service Ver3.0 Nov.2006

FDFD abnor-mality

SC77-34 The 3 holes/4 holes punch home sensor (PS9) does not turn OFF within a specified period of time after the 3 holes/4 holes punch home position return operation starts. Or, after the punch motor (M10) turns ON, the 3 holes/4 holes punch home sensor (PS9) does not turn OFF.

The main body and the FD stop immediately to turn OFF the main relay (RL1).

Punch motor (M10)Punch drive board (PDB)3 holes/4 holes punch home sensor (PS9)

SC77-35 The alignment plate home sensor (PS10) does not turn ON within a specified period of time after the alignment plate home position return operation starts. Or, after the alignment motor (M12) turns ON, the alignment plate home sensor (PS10) does not turn OFF.

Alignment motor (M12)Punch drive board (PDB)Alignment plate home sen-sor (PS10)

SC77-36 The punch registration home sen-sor (PS11) does not turn ON within a specified period of time after the punch registration claw home position return operation starts. Or, after the punch registra-tion motor (M13) turns ON, the punch registration home sensor (PS11) does not turn OFF.

Punch registration motor (M13)Punch drive board (PDB)Punch registration home sensor (PS11)

SC77-37 The main tray upper limit sensor (PS20) does not turn ON within a specified period of time after the main tray home position search starts. Or, after the tray up down motor (M11) turns ON, the main tray upper limit sensor (PS20) does not turn OFF.

Tray up down motor (M11)Main tray upper limit sensor (PS20) Punch drive board (PDB)

SC77-38 The main tray lower limit sensor (PS22) does not turn ON within a specified period of time after the tray up down motor (M11) is in the down operation.

Tray up down motor (M11)Punch drive board (PDB)Main tray lower limit sensor (PS22)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 92: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

624

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

1

FD

FD abnor-mality

SC77-39 After the FD paper lift motor /Up (M8) is in the down operation, the PI lift plate home sensor /Up (PS34) does not turn ON within a specified period of time. Or, after the paper lift motor /Up (M8) is in the up operation, the PI tray upper limit sensor /Up (PS32) does not turn ON.

The main body and the FD stop immediately to turn OFF the main relay (RL1).

Paper lift motor /Up (M8)PI drive board (PIDB)PI lift plate home sensor /Up (PS34)PI tray upper limit sensor /Up (PS32)

SC77-40 After the FD paper lift motor /Lw (M9) is in the down operation, the PI lift plate home sensor /Lw (PS40) does not turn ON within a specified period of time. Or, after the paper lift motor /Lw (M9) is in the up operation, the PI tray upper limit sensor /Lw (PS38) does not turn ON.

Paper lift motor /Lw (M9)PI drive board (PIDB)PI lift plate home sensor /Lw (PS40)PI tray upper limit sensor /Lw (PS38)

SC77-41 The entrance conveyance motor (M1) detects an error detection signal for a specified period of time in succession.

Entrance conveyance motor (M1)Punch drive board (PDB)

SC77-42 The intermediate conveyance motor (M3) detects an error detec-tion signal for a specified period of time in succession.

Intermediate conveyance motor (M3)Punch drive board (PDB)

SC77-43 The PI conveyance motor (M7) detects an error detection signal for a specified period of time in succession.

PI conveyance motor (M7)PI drive board (PIDB)

SC77-44 The main tray paper exit motor (M17) detects an error detection signal for a specified period of time in succession.

Main tray paper exit motor (M17)Punch drive board (PDB)

SC77-48 Resending of communication data due to an error is not available.

Main body I/F wiring har-ness

SC77-49 When non-volatile memory is being accessed, no response is obtained for a specified period of time.

FD control board (FDCB)EEPROM

SC77-58* When the FD is unready, a signal to start operations is received from the main body.

Software bug

SC77-59* Communication error in FD

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 93: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

625

Field Service Ver3.0 Nov.2006

1

SD SD

abnor-mality

SC77-60 Scraps press home sensor (PS48) does not turn ON within a speci-fied period of time after the bundle drive motor (M5) starts the home position search operation.

The main body and the SD stop immediately to turn OFF the main relay (RL1).

Bundle exit motor (M5)Scrap press home sensor (PS48)SD control board (SDCB)SD drive board (SDDB)

SC77-61 Folding main scan alignment home sensor /Fr1 (PS18) does not turn ON within a specified period of time after the folding main scan alignment motor /Fr (M7) starts the home position search opera-tion.Or, even after a specified period of time after M7 starts the operation, it does not stop.

Folding main scan alignment motor /Fr (M7)Folding main scan alignment home sensor /Fr1 (PS18)SD control board (SDCB)SD drive board (SDDB)

SC77-62 Folding exit home sensor (PS24) does not turn ON within a speci-fied period of time after the folding sub scan alignment paper exit motor (M8) starts the home posi-tion search operation.Or, even after a specified period of time after M8 starts to decelerate, it does not stop.

Folding sub scan alignment exit motor (M8)Folding exit home sensor (PS24)SD control board (SDCB)SD drive board (SDDB)

SC77-63 Saddle stitch alignment home sensor /Rt (PS28) does not turn ON within a specified period of time after the saddle stitch align-ment motor /Rt (M9) starts the home position search operation. Or, even after a specified period of time after M9 starts the operation, it does not stop.

Saddle stitching alignment motor /Rt (M9)Saddle stitching alignment home sensor /Rt (PS28)SD control board (SDCB)SD drive board (SDDB)

SC77-64 Bundle arm home sensor (PS32) does not turned ON within a spec-ified period of time after the bun-dle arm motor (M10) starts the home position search operation.Or, even after a specified period of time after M10 starts the opera-tion, it does not stop.

Bundle arm motor (M10)Bundle arm home sensor (PS32)SD control board (SDCB)SD drive board (SDDB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 94: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

626

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

1

SD SD

abnor-mality

SC77-65 Bundle clip upper limit sensor (PS33) does not turned ON within a specified period of time after the bundle clip motor (M11) starts the home position search operation.Or, even after a specified period of time after M11 starts the opera-tion, it does not stop.

The main body and the SD stop immediately to turn OFF the main relay (RL1).

Bundle clip motor (M11)Bundle clip upper limit sen-sor (PS33)Bundle clip lower limit sen-sor (PS30)SD control board (SDCB)SD drive board (SDDB)

SC77-66 Bundle registration home sensor (PS34) does not turned ON within a specified period of time after the bundle registration motor (M12) starts the home position search operation.Or, even after a specified period of time after M12 starts the opera-tion, it does not stop.

Bundle registration motor (M12)Bundle registration home sensor (PS34)SD control board (SDCB)SD drive board (SDDB)

SC77-67 Overlap home sensor (PS17) does not turned ON within a specified period of time after the overlap motor (M13) starts the home posi-tion search operation.Or, even after a specified period of time after M13 starts the opera-tion, it does not stop.

Overlap motor (M13)Overlap home sensor (PS17)SD control board (SDCB)SD drive board (SDDB)

SC77-68 Folding main scan alignment home sensor /Rr (PS19) does not turned ON within a specified period of time after the folding main scan alignment motor /Rr (M14) starts the home position search operation.Or, even after a specified period of time after M14 starts the opera-tion, it does not stop.

Folding main scan alignment motor /Rr (M14)Folding main scan alignment home sensor /Rr (PS19)SD control board (SDCB)SD drive board (SDDB)

SC77-69 Stapler moving home sensor (PS25) does not turned ON within a specified period of time after the stapler moving motor (M15) starts the home position search opera-tion.Or, even after a specified period of time after M15 starts the opera-tion, it does not stop.

Stapler movement motor (M15)Stapler movement home sensor (PS25) SD control board (SDCB)SD drive board (SDDB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 95: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

627

Field Service Ver3.0 Nov.2006

1

SD SD

abnor-mality

SC77-70 Saddle stitching alignment home sensor /Lt (PS29) does not turned ON within a specified period of time after the saddle stitching alignment motor /Lt (M16) starts the home position search opera-tion.Or, even after a specified period of time after M16 starts the opera-tion, it does not stop.

The main body and the SD stop immediately to turn OFF the main relay (RL1).

Saddle stitching alignment motor /Lt (M16)Saddle stitching alignment home sensor /Lt (PS29)SD control board (SDCB)SD drive board (SDDB)

SC77-71 Bundle press movement home sensor (PS36) does not turned ON within a specified period of time after the bundle press movement motor (M17) starts the home posi-tion search operation.Or, even after a specified period of time after M17 starts the opera-tion, it does not stop.

Bundle press movement motor (M17)Bundle press movement home sensor (PS36)SD control board (SDCB)SD drive board (SDDB)

SC77-72 1st folding blade home sensor /2 (PS21) does not turned ON within a specified period of time after the 1st folding blade motor (M18) starts the home position search operation.Or 1st folding blade home sensor /1 (PS20) does not turned ON within a specified period of time after M18 starts the operation.

1st folding blade motor (M18)1st folding blade home sen-sor /1 (PS20), /2 (PS21)SD control board (SDCB)SD drive board (SDDB)

SC77-73 2nd folding blade home sensor /2 (PS23) does not turned ON within a specified period of time after the 2nd folding blade motor (M19) starts the home position search operation.Or the 2nd folding blade home sensor /1 (PS22) does not turned ON within a specified period of time after M19 starts the opera-tion.

2nd folding blade motor (M19)2nd folding blade home sensor /1 (PS22), /2 (PS23)SD control board (SDCB)SD drive board (SDDB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 96: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

628

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

1

SD SD

abnor-mality

SC77-74 Clincher up down home sensor (PS26) does not turned ON within a specified period of time after the clincher up down motor (M20) starts the home position search operation.Or, even after a specified period of time after M20 starts the opera-tion, it does not stop.

The main body and the SD stop immediately to turn OFF the main relay (RL1).

Clincher up down motor (M20)Clincher up/down home sensor (PS26)SD control board (SDCB)SD drive board (SDDB)

SC77-75 Saddle stitching press home sen-sor (PS27) does not turned ON within a specified period of time after the saddle stitching press motor (M21) starts the home posi-tion search operation.Or, even after a specified period of time after M21 starts the opera-tion, it does not stop.

Saddle stitching press motor (M21)Saddle stitching press home sensor (PS27)SD control board (SDCB)SD drive board (SDDB)

SC77-76 Bundle arm rotation home sensor (PS31) does not turned ON within a specified period of time after the bundle arm rotation motor (M22) starts the home position search operation.Or, even after a specified period of time after M22 starts the opera-tion, it does not stop.

Bundle arm rotation motor (M22)Bundle arm rotation home sensor (PS31)SD control board (SDCB)SD drive board (SDDB)

SC77-77 Bundle press home sensor (PS37) does not turned ON within a spec-ified period of time after the bun-dle press motor (M23) starts the home position search operation.Or, even after a specified period of time after M23 starts the opera-tion, it does not stop.

Bundle press motor (M23)Bundle press home sensor (PS37)Bundle press lower limit sensor (PS47)SD control board (SDCB)SD drive board (SDDB)

SC77-78 Bundle press stage up down home sensor (PS35) does not turned ON within a specified period of time after the bundle press stage up down motor (M24) starts the home position search operation.Or PS35 or the bundle press stage up down upper limit sensor (PS45) does not turned ON after a specified period of time M24 starts the operation.

. Bundle press stage up down motor (M24)Bundle press stage up down home sensor (PS35)Bundle press stage up down limit sensor (PS45) SD control board (SDCB)SD drive board (SDDB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 97: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

629

Field Service Ver3.0 Nov.2006

1

SD SD

abnor-mality

SC77-79 Guide shaft home sensor (PS46) does not turned ON within a spec-ified period of time after the guide shaft motor (M25) starts the home position search operation.Or, even after a specified period of time after M25 starts the opera-tion, it does not stop.

The main body and the SD stop immediately to turn OFF the main relay (RL1).

Guide shaft motor (M25)Guide shaft home sensor (PS46)SD control board (SDCB)SD drive board (SDDB)

SC77-80 Stapler home sensor /Rt (HS1) or clincher start sensor /Rt (HS2) does not turned ON within a spec-ified period of time after the stapler motor /Rt (M29) starts the opera-tion.

Stapler assembly /RtSD control board (SDCB)SD drive board (SDDB)

SC77-81 Stapler home sensor /Lt (HS3) or clincher start sensor /Lt (HS4) does not turned ON within a spec-ified period of time after the stapler motor /Lt (M30) starts the opera-tion.

Stapler assembly /LtSD control board (SDCB)SD drive board (SDDB)

SC77-82 Trimmer blade motor (M31) does not turned OFF within a specified period of time after it turned ON.

Trimmer blade motor (M31)Trimmer blade home sensor (PS50)Trimmer blade upper limit sensor (PS51)SD control board (SDCB)SD drive board (SDDB)

SC77-83 Trimmer press motor (M32) does not turned OFF within a specified period of time after it turned ON.

Trimmer press motor (M32)Trimmer press home motor (PS53)Trimmer press upper limit sensor (PS52)SD control board (SDCB)SD drive board (SDDB)

SC77-84 Bundle arm assist motor (M26) does not turned OFF within a specified period of time after it turned ON.

Bundle arm assist motor (M26)Bundle arm assist home sensor (PS38)Bundle arm assist upper limit sensor (PS39)SD control board (SDCB)SD drive board (SDDB)

SC77-85 An error detection signal is detected for a specified period of time in succession while the entrance conveyance motor (M1) is ON.

Entrance conveyance motor (M1)SD control board (SDCB)SD drive board (SDDB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 98: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

630

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

1

SD SD

abnor-mality

SC77-86 An error detection signal is detected for a specified period of time in succession while the hori-zontal conveyance motor (M2) is ON.

The main body and the SD stop immediately to turn OFF the main relay (RL1).

Horizontal conveyance motor (M2)SD control board (SDCB)SD drive board (SDDB)

SC77-87 An error detection signal is detected for a specified period of time in succession while the fold-ing entrance motor (M3) is ON.

Folding entrance motor (M3)SD control board (SDCB)SD drive board (SDDB)

SC77-88 An error detection signal is detected for a specified period of time in succession while the fold-ing conveyance motor (M4) is ON.

Folding conveyance motor (M4)SD control board (SDCB)SD drive board (SDDB)

SC77-89 An error detection signal is detected for a specified period of time in succession while the bun-dle exit motor (M5) is ON.

Bundle exit motor (M5)SD control board (SDCB)SD drive board (SDDB)

SC77-90 An error detection signal is detected for a specified period of time in suc-cession while the folding sub scan alignment exit motor (M8) is ON.

Folding sub scan alignment exit motor (M8)SD control board (SDCB)SD drive board (SDDB)

SC77-91 An error detection signal is detected for a specified period of time in succession while the scraps removal fan motor (FM1) is ON.And normal operation is not detected after the restart (retry). (even after being started for the specified times) Or, an error detection is detected at the start operation and normal operation is not detected even after the restart (retry). (normal operation is not detected after the start of the specified times after error detection)

Scraps removal fan motor (FM1)SD control board (SDCB)SD drive board (SDDB)

SC77-95 5VDC power supply error detec-tion signal is detected for a speci-fied period of time in succession.

SD drive board (SDDB)SD control board (SDCB)

SC77-96 Resending of communication data to the main body is not available due to an error.

SD control board (SDCB)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 99: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

631

Field Service Ver3.0 Nov.2006

2

SD SD

abnor-mality

SC77-97 When non-volatile memory is being accessed, no response is obtained for a specified period of time.

The main body and the SD stop immediately to turn OFF the main relay (RL1).

SD control board (SDCB)EEPROM

SC77-98* When the SD is unready, a signal to start operations is received from the main body.

Software bug

SC77-99* Communication error in SD

PB PB

abnor-mality

SC78-01 After the main CPU in the PB con-trol board (PBCB) sends an entrance conveyance start signal to the sub CPU, a signal to notify the completion of the procvess is not returned to the main CPU within a specified time period.

The main body and the PB stop immediately to turn OFF the main relay (RL1).

PB control board (PBCB)PB drive board (PBDB)Entrance conveyance motor (M1)

SC78-02 An error detection signal is detected continuously for a speci-fied time period while the interme-diate conveyance motor (M2) is driving.

PB control board (PBCB)PB drive board (PBDB)Intermediate conveyance motor (M2)

SC78-04 After the main CPU on the PB control board (PBCB) sends a SC entrance conveyance start signal to the sub CPU, a signal to notify the completion of the process is not returned to the main CPU within a specified time period.

PB control board (PBCB)PB drive board (PBDB)SC entrance conveyance motor (M11)

SC78-05 After the main CPU on the PB control board (PBCB) sends a SC switchback conveyance start sig-nal to the sub CPU, a signal to notify the completion of the pro-cess is not returned to the main CPU within a specified time period.

PB control board (PBCB)PB drive board (PBDB)SC switchback conveyance motor (M12)

SC78-06 The switchback roller release operation has not completed within a specified time period after the SC switchback release motor (M13) turns ON.

PB control board (PBCB)PB drive board (PBDB)SC switchback release motor (M13)

SC78-07 After the main CPU on the PB control board (PBCB) sends an SC alignment start signal to the sub CPU, a signal to notify the completion of the process is not returned to the main CPU within a specified time period.

PB control board (PBCB)PB drive board (PBDB)SC alignment motor (M15)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 100: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

632

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

2

PB PB

abnor-mality

SC78-08 After the main CPU on the PB control board (PBCB) sends an SC pages conveyance start signal to the sub CPU, a signal to notify the completion of the process is not returned to the main CPU within a specified time period.

The main body and the PB stop immediately to turn OFF the main relay (RL1).

PB control board (PBCB)PB drive board (PBDB)SC bundle conveynace motor (M17)

SC78-09 The SC roller release operation has not completed within a speci-fied time period after the SC roller release motor (M18) turns ON.

PB control board (PBCB)PB drive board (PBDB)SC roller release motor (M18)

SC78-10 The movement of the SC entrance has not completed within a speci-fied time period after the clamp entrance movement motor (M19) turns ON.

PB control board (PBCB)PB drive board (PBDB)Clamp entranse movement motor (M19)

SC78-11 The SC entrance roller release operation has not completed within a specified time period after the clamp entrance roller release motor (M20) turns ON

PB control board (PBCB)PB drive board (PBDB)Clamp entranse roller release motor (M20)

SC78-12 After clamp alignment motor (M21) turns on, the alignment operation is not complete within the specified time.

PB control board (PBCB)PB drive board (PBDB)Clamp alignment motor (M21)

SC78-13 After clamp motor (M22) turns on, the open/close process of the clamp section is not complete within the specified time.

PB control board (PBCB)PB drive board (PBDB)Clamp motor (M22)

SC78-14 The rotation of the clamp section has not completed within a speci-fied time period after the clamp rotation motor (M23) turns ON.

PB control board (PBCB)PB drive board (PBDB)Clamp rotation motor (M23)

SC78-15 The movement of the glue tank has not completed within a speci-fied time period after the glue tank movement motor (M31) turns ON.

PB control board (PBCB)PB drive board (PBDB)Glue tank movement motor (M31)

SC78-16 An error detection signal is detected continuously for a speci-fied time period while the glue apply roller motor (M32) is driving.

PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 101: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

633

Field Service Ver3.0 Nov.2006

2

PB PB

abnor-mality

SC78-17 The count of a specified number of pellets, which is counted by the pellet count sensor (PS37), has not been reached after the pellet supply motor (M33) turns ON. The status was detected by a speci-fied number of times in succes-sion.

The main body and the PB stop immediately to turn OFF the main relay (RL1).

PB control board (PBCB)PB drive board (PBDB)Pellet supply motor (M33)

SC78-18 The movement of the pellet supply arm has not completed within a specified time period after the pel-let supply arm motor (M34) turns ON.

PB control board (PBCB)PB drive board (PBDB)pellet supply arm motor (M34)

SC78-19 After the main CPU on the PB control board (PBCB) sends a SC alignment start signal to the sub CPU, a signal to notify the com-pletion of the process is not returned to the main CPU within a specified time period.

PB control board (PBCB)PB drive board (PBDB)Cover paper alignment motor (M41)

SC78-20 After the main CPU on the PB control board (PBCB) sends a book ejection start signal to the sub CPU, a signal to notify the completion of the process is not returned to the main CPU within a specified time period.

PB control board (PBCB)PB drive board (PBDB)Book exit motor (M42)

SC78-21 After the main CPU on the PB control board (PBCB) sends a driven arm/Rt shaking operation start signal to the sub CPU, a sig-nal to notify the completion of the process is not returned to the main CPU within a specified time period.

PB control board (PBCB)PB drive board (PBDB)Cover paper conveyance arm motor /Rt (M43)

SC78-22 After the main CPU in the PB con-trol board (PBCB) sends a driven arm/Lt shaking operation start sig-nal to the sub CPU, a signal to notify the completion of the pro-cess is not returned to the main CPU within a specified time period.

PB control board (PBCB)PB drive board (PBDB)Cover paper conveyance arm motor /Lt (M44)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 102: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

634

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

2

PB PB

abnor-mality

SC78-23 After the main CPU on the PB control board (PBCB) sends a cover paper conveyance start sig-nal to the sub CPU, a signal to notify the completion of the pro-cess is not returned to the main CPU within a specified time period.

The main body and the PB stop immediately to turn OFF the main relay (RL1).

PB control board (PBCB)PB drive board (PBDB)Cover paper conveyance motor (M45)

SC78-24 The cover paper table up or down movement has not completed within a specified time period after the cover paper table up down motor/Fr (M46) turns ON.

PB control board (PBCB)PB drive board (PBDB)Cover paper table up down motor /Fr (M46)

SC78-25 The cover paper table up or down movement has not completed within a specified time period after the cover paper table up down motor/Rr (M47) turns ON.

PB control board (PBCB)PB drive board (PBDB)Cover paper table up down motor /Rr (M47)

SC78-26 The movement of the cover paper folding plate/Rt has not completed within a specified time period after the cover paper folding motor/Rt (M48) turns ON.

PB control board (PBCB)PB drive board (PBDB)Cover paper folding motor /Rt (M48)

SC78-27 The movement of the cover paper folding plate/Lt has not completed within a specified time period after the cover paper folding motor/Lt (M49) turns ON.

PB control board (PBCB)PB drive board (PBDB)Cover paper folding motor /Lt (M49)

SC78-28 The trimming of the cover paper has not completed within a speci-fied time period after the cutter motor (M50) turns ON.

PB control board (PBCB)PB drive board (PBDB)Cutter motor (M50)

SC78-30 After the main CPU in the PB con-trol board (PBCB) sends a car-riage belt driving operation start signal to the sub CPU, a signal to notify the completion of the pro-cess is not returned to the main CPU within a specified time period.

PB control board (PBCB)PB drive board (PBDB)Book conveyance belt motor (M61)

SC78-31 The carriage section movement according to paper size has not completed after the book convey-ance belt movement motor (M62) turns ON.

PB control board (PBCB)PB drive board (PBDB)Book conveyance belt movement motor (M62)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 103: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

635

Field Service Ver3.0 Nov.2006

2

PB PB

abnor-mality

SC78-32 The up/down process of the car-riage section has not completed within a specified time period after the cover paper conveyance belt up/down motor (M63) turns ON.

The main body and the PB stop immediately to turn OFF the main relay (RL1).

PB control board (PBCB)PB drive board (PBDB)Book conveyance belt up down motor (M63)

SC78-34 The pressing of the back edge of the book process has not com-pleted within a specified time period after the book stopper motor (M65) turns ON.

PB control board (PBCB)PB drive board (PBDB)Book stopper motor (M65)

SC78-35 An error detection signal is detected continuously for speci-fied time period while the cover paper tray fan/1 (M71) is started or driving.

PB control board (PBCB)PB drive board (PBDB)Cover paper tray fan /1 (M71)

SC78-36 An error detection signal is detected continuously for speci-fied time period while the cover paper tray fan/2 (M72) is started or driving.

PB control board (PBCB)PB drive board (PBDB)Cover paper tray fan /2 (M72)

SC78-37 The tray up movement has not completed within a specified time period after the cover paper tray lift motor (M73) turns ON.

PB control board (PBCB)PB drive board (PBDB)Cover paper tray lift motor (M73)

SC78-38 An error detection signal is detected continuously for a speci-fied time period while the cover paper feed motor (M74) is driving.

PB control board (PBCB)PB drive board (PBDB)Cover paper feed motor (M74)

SC78-39 An error detection signal is detected continuously for speci-fied time period while the ventila-tion fan/1 (M80), /2 (M81) is started of driving.

PB control board (PBCB)PB drive board (PBDB)Exhaust fan /1 (M80)Exhaust fan /2 (M81)

SC78-40**

After the warm-up is started, tem-perature detected by the glue tank temperature sensor /Md (TH3) has not risen to a prescribed level within a specified time period.

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue tank temperature sen-sor /Md (TH3)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 104: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

636

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

2

PB PB

abnor-mality

SC78-41**

After the warm-up is started, tem-perature detected by the glue tank temperature sensor /Lw (TH4) has not risen to a prescribed level within a specified time period.

The main body and the PB stop immediately to turn OFF the main relay (RL1).

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue tank temperature sen-sor /Lw (TH4)

SC78-42**

After the warm-up is started, tem-perature detected by the glue apply roller temperature sensor (TH1) has not risen to a prescribed level within a specified time period.

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue apply roller tempera-ture sensor (TH1)

SC78-43**

After the pellet supply, tempera-ture detected by the glue tank temperature sensor/Up (TH2) has not risen to a prescribed level within a specified time period.

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue tank temperature sen-sor /Up (TH2)

SC78-44**

During standby, after the glue tank heater (H1) is turned ON, temper-ature detected by the glue tank temperature sensor /Md (TH3) has not risen to a prescribed level within a specified time period.

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue tank temperature sen-sor /Md (TH3)

SC78-45**

When control temperature is reached, after the glue tank heater (H1) is turned ON, temperature detected by the glue tank temper-ature sensor/Lw (TH4) has not risen to a prescribed level within a specified time period.

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue tank temperature sen-sor /Lw (TH4)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 105: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

637

Field Service Ver3.0 Nov.2006

2

PB PB

abnor-mality

SC78-46**

When control temperature is reached, after the glue tank heater (H1) is turned ON, temperature detected by the glue apply roller temperature sensor (TH1) has not risen to a prescribed level within a specified time period.

The main body

and the PB stop immediately to turn OFF the main relay (RL1).

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue apply roller tempera-ture sensor (TH1)

SC78-47**

An abnormal high temperature is detected by the glue apply roller temperature sensor (TH1).

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue apply roller tempera-ture sensor (TH1)

SC78-48**

An abnormal high temperature is detected by the glue tank temper-ature sensor /Up (TH2).

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue tank temperature sen-sor /Up (TH2)

SC78-49**

An abnormal high temperature is detected by the glue tank temper-ature sensor /Md (TH3).

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue tank temperature sen-sor /Md (TH3)

SC78-50**

An abnormal high temperature is

detected by the glue tank temper-ature sensor /Lw (TH4).

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue tank temperature sen-sor /Lw (TH4)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 106: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

638

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

2

PB PB

abnor-mality

SC78-51**

The glue apply roller temperature sensor (TH1) high temperature hardware detection.An abnormal high temperature isdetected by the glue apply rollertemperature sensor (TH1).

The main body

and the PB stop immediately to turn OFF the main relay (RL1).

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue apply roller tempera-ture sensor (TH1)

SC78-52**

The glue tank temperature sensor /Up (TH2) high temperature hard-ware detection.An abnormal high temperature isdetected by the glue tank temper-ature sensor /Up (TH2).

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue tank temperature sen-sor /Up (TH2)

SC78-53**

The glue tank temperature sensor /Md (TH3) high temperature hard-ware detection.An abnormal high temperature isdetected by the glue tank temper-ature sensor /Md (TH3).

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue tank temperature sen-sor /Md (TH3)

SC78-54**

The glue tank temperature sensor /Lw (TH4) high temperature hard-ware detection.An abnormal high temperature isdetected by the glue tank temper-ature sensor /Lw (TH4).

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue tank temperature sen-sor /Lw (TH4)

SC78-55**

An abnormal low temperature isdetected by the glue apply rollertemperature sensor (TH1), after completion of warm-up.

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue apply roller tempera-ture sensor (TH1)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 107: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

639

Field Service Ver3.0 Nov.2006

2

PB PB

abnor-mality

SC78-56**

An abnormal low temperature is detected by the glue tank temper-ature sensor /Up (TH2), after reaching glue supply control tem-perature.

The main body

and the PB stop immediately to turn OFF the main relay (RL1).

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue tank temperature sen-sor /Up (TH2)

SC78-57**

An abnormal low temperature isdetected by the glue tanktemperature sensor /Md (TH3), after the warming-up is com-pleted.

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue tank temperature sen-sor /Md (TH3)

SC78-58**

An abnormal low temperature isdetected by the glue tank temper-ature sensor /Lw (TH4), after the warming-up is completed.

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue tank temperature sen-sor /Lw (TH4)

SC78-59**

Glue apply roller temperature sen-sor (TH1) low temperature abnor-mality hardware detection.TH1 detected low temperature abnormality of the glue apply roller abnormality detection signal after the warming-up is completed.

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue apply roller tempera-ture sensor (TH1)

SC78-60**

Glue tank temperature sensor/Up (TH2) low temperature abnormality hardware detection .TH2 detected low temperature abnormality of the glue tank abnormality detection signal after reaching the glue supply control temperature.

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue tank temperature sen-sor /Up (TH2)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 108: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

640

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

2

PB PB

abnor-mality

SC78-61**

Glue tank temperature sensor/Md (TH3) low temperature abnormality hardware detection.TH3 detected low temperature abnormality of the glue tank abnormality detection signal after the warming-up is completed.

The main body

and the PB stop immediately to turn OFF the main relay (RL1).

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue tank temperature sen-sor /Md (TH3)

SC78-62**

Glue tank temperature sensor /Lw (TH4) low temperature abnormality hardware detection.TH4 detected low temperature abnormality of the glue tank abnormality detection signal after the warming-up is completed.

AC drive board (ACDB)Glue tank heater (H1)Glue apply roller heater (H2)PB control board (PBCB)PB drive board (PBDB)Glue apply roller motor (M32)Glue tank temperature sen-sor /Lw (TH4)

SC78-63 Abnormal rotation of the exhaust fan/2 (M81) on start-up does not recover by reboot.Abnormal rotation of the exhaust fan/2 (M81) during M81 is on does not recover by reboot.

AC drive board (ACDB)PB control board (PBCB)PB drive board (PBDB)Exhaust fan /2 (M81)

SC78-64 Abnormal rotation of the pellet cooler fan (M4) on start-up does not recover by reboot.Abnormal rotation of the pellet cooler fan (M4) during M4 is on does not recover by reboot.

AC drive board (ACDB)PB control board (PBCB)PB drive board (PBDB)Pellet supply cooling fan motor (M4)

SC78-91 Message queue full or the control abnormality of Sub CPU1 in the PB control board (PBCB).

PB control board (PBCB)Control program

SC78-92 Message queue full or the control abnormality of Sub CPU2 in the PB control board (PBCB).

PB control board (PBCB)Control program

SC78-93 Communication abnormality between Main CPU in the PB con-trol board (PBCB) and Sub CPU1.

PB control board (PBCB)Control program

SC78-94 Communication abnormality between Main CPU in the PB con-trol board (PBCB) and Sub CPU2.

PB control board (PBCB)Control program

SC78-96 Paper feed abnormality between the main body and the PB.

PB control board (PBCB)Control program

SC78-97 Non-volatile memory error in the PB control board (PBCB).

PB control board (PBCB)Control program

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 109: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

641

Field Service Ver3.0 Nov.2006

2

PB PB

abnor-mality

SC78-98 PB operation prohibition abnor-mality.PB received operation start signal from the main body when the PB is unready.

The main body

and the PB stop immediately to turn OFF the main relay (RL1).

Control program

SC78-99 Message queue of the communi-cation among tasks in the PB is full.

Control program

Mai

n bo

dy Commu-nication abnor-mality

SC80-01 In the communication check between the image processing board (IPB) and the printer control board (PRCB), the printer control does not respond within a speci-fied period of time after the main power switch (SW1) and the sub power switch (SW2) turn ON. Or ISW information is not written on PRCB.

The main body stops immediately to turn OFF the main relay (RL1).

Overall control board (OACB)Printer control board (PRCB)Loose connection

SC80-02 In the communication check between the image processing board (IPB) and the printer control board (PRCB), an error is detected from PRCB. Or transmission is not completed.

SC80-03 In the communication check between the image processing board (IPB) and the operation board (OB1), an error is detected from the OB1. Or transmission is not completed.

Overall control board (OACB)Operation board /1 (OB1)Loose connection

SC80-11 ISW information is not written on Printer control board (PRCB).

Printer control board (PRCB)

SC80-30 No normal header is transmitted within a specified period of time after ISW is started.

Overall control board (OACB)ISW Cable

SC80-31 An error is detected while down-loading ISW.

Overall control board (OACB)ISW file abnormalityISW Cable

SC80-32 An error is detected because ISW data cannot be written on image processing board (IPB).

ROM on each boardInter-board communication harness

FD

SC80-40 The firmware is not written on FD or an error is detected during the ROM check.

FD firmwareFD control board (FDCB)Wiring harness between the FDCB and the main body

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 110: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

642

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

2

SD Commu-

nication abnor-mality

SC80-41 The firmware is not written on SD or an error is detected during the ROM check.

The main body stops immediately to turn OFF the main relay (RL1).

SD firmwareSD control board (SDCB)Wiring harness between the SDCB and the main body

FS

SC80-42 The firmware is not written on FS or an error is detected during the ROM check.

FS firmwareFNS control board (FNSCB)Wiring harness between the FNSCB and the main body

LS

SC80-43 The firmware is not written on first LS or an error is detected during the ROM check.

LS firmwareLS control board (LSCB)Wiring harness between the LSCB and the main body

SC80-44 The firmware is not written on sec-ond LS or an error is detected during the ROM check.

LS firmwareLS control board (LSCB)Wiring harness between the LSCB and the main body

IC SC80-45 The firmware is not written on ICB or an error is detected during the ROM check.

IC firmwareIC board (ICB)

PB SC80-46 The firmware is not written on PB

or an error is detected during the ROM check.

PB firmwarePB control board (PBCB)

Mai

n bo

dy SC90-01 In the initial communication check between ADU drive board /1 (ADJDB1) and printer control board (PRCB), no response is returned from ADUDB1 after a specified time from turning ON of the main power switch (SW1) and sub power switch (SW2) (ID=0).

Printer control board (PRCB)ADU drive board /1 (ADJDB1)Loose connection

SC90-02 In the initial communication check between ADU drive board /1 (ADJDB2) and printer control board (PRCB), no response is returned from ADUDB2 after a specified time from turning ON of the main power switch (SW1) and sub power switch (SW2) (ID7).

Printer control board (PRCB)ADU drive board /1 (ADJDB1)Loose connection

SC90-03 In the communication check between ADU drive board /1 (ADUDB1) and printer control board (PRCB), an error was detected (ID=0).

Printer control board (PRCB)ADU drive board /1 (ADJDB1)Loose connection

SC90-04 In the communication check between ADU drive board /1 (ADUDB2) and printer control board (PRCB), an error was detected (ID=').

Printer control board (PRCB)ADU drive board /1 (ADJDB1)Loose connection

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 111: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

643

Field Service Ver3.0 Nov.2006

1

Mai

n bo

dy Commu-nication abnor-mality

SC90-05 In the initial communication check between ADU drive board /1 (ADJDB1) and printer control board (PRCB), no response is returned from ADUDB1 after a specified time from turning ON of the main power switch (SW1) and sub power switch (SW2) (ID=11).

The main body stops immediately to turn OFF the Rl1 (main).

Printer control board (PRCB)ADU drive board /1 (ADJDB1)Loose connection

SC90-06 In the communication check between ADU drive board /1 (ADUDB1) and printer control board (PRCB), an error was detected (ID=11).

Printer control board (PRCB)ADU drive board /1 (ADJDB1)Loose connection

Power abnor-mality

SC93-01 Error detection signal (blown fuse) of ADU drive board /1 (ADUDB1) was detected.

ADU drive board /1 (ADJDB1)

SC93-05 Error detection signal (blown fuse) of offset sensor (PS54) or transfer exposure lamp (TSL) was detected and an error signal (24V disconnection) was detected.

DC power supply /1 (DCPS1)

SC93-06 Error detection signal (blown fuse) of offset sensor (PS54) or transfer exposure lamp (TSL) was detected but no error signal (24V disconnection) is detected.

Centering sensor (PS54)Transfer exposure lamp (TSL)ADU lock solenoid (SD6)Reverse/exit solenoid (SD7)Thick paper assist solenoid (SD8)

SC93-08 Error detection signal (24V blown fuse) of PF drive board (PFUDB) was detected.

PF drive board (PFUDB)

Fan abnor-mality

SC95-01 The EM signal is found abnormal a specified period of time after the ADU cooling fans /1 (FM14), /2 (FM15) and /3 (FM13), the sensor cooling fan (FM16) and the regis-tration cooling fan (FM17) turn on. And the signal is still found abnor-mal a specified period of time after it turns on again after turning off, and the door close of the door open/close sensors /1 (PS1) and /2 (PS2) and the PF door open/close sensor (PS70) has been detected 10 times in a row.

ADU drive board /1 (ADJDB1)ADU cooling fan /1 (FM14), /2 (FM15), /3 (FM13)Sensor cooling fan (FM16)Registration cooling fan (FM17)

Classification Code Causes Resulting operation

Estimated abnormal parts

Page 112: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

644

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

C. Function to detach defective sections

For those abnormalities listed in the table below, defective units can be detached temporarily to use other con-trol units.

While detached, an error detection is not carried out on these detached units.There are 2 methods of setting for limited use.

(1) User operation

When an error code occurs, press the HELP key following the message on the LCD and then turn the powerswitch (SW2) OFF and ON. This allows you to use it temporarily until the main power switch (SW1) is OFF andON (including an OFF/ON operation by the weekly timer) next time.

(2) DIPSW setting

Turning the main switch OFF and ON after setting the specified software DIPSW bit allows you to make a limiteduse of it until the bit setting is released next time (this requires the OFF/ON operation of the main power switch(SW1)).

Classifi-cation

Error code Description Control while detached DIPSW

Mai

n bo

dy SC18-10 Paper lift motor /1 abnormality Paper feed in tray /1 is unavail-able (The operation panel is displayed in hatching)

DIPSW18-0

SC18-11 Tray /1 up abnormality 1

SC18-12 Tray /1 up abnormality 2

SC18-13 Tray /1 up abnormality 3

SC18-20 Paper lift motor /2 abnormality Paper feed in tray /2 is unavail-able (The control panel is displayed in hatching)

DIPSW18-1

SC18-21 Tray /2 up abnormality 1

SC18-22 Tray /2 up abnormality 2

SC18-23 Tray /2 up abnormality 3

PF SC18-30 Paper lift motor /3 abnormality Paper feed in tray /3 is unavail-

able (The control panel is displayed in hatching)

DIPSW18-2

SC18-31 Tray /3 up abnormality 1

SC18-32 Tray /3 up abnormality 2

SC18-33 Tray /3 up abnormality 3

SC18-40 Paper lift motor /4 abnormality Paper feed in tray /4 is unavail-able (The control panel is displayed in hatching)

DIPSW18-3

SC18-41 Tray /4 up abnormality 1

SC18-42 Tray /4 up abnormality 2

SC18-43 Tray /4 up abnormality 3

SC18-50 Paper lift motor /5 abnormality Paper feed in tray /5 is unavail-able (The control panel is displayed in hatching)

DIPSW20-4

SC18-51 Tray /5 up abnormality 1

SC18-52 Tray /5 up abnormality 2

SC18-53 Tray /5 up abnormality 3

Mai

n bo

dy SC46-40 HDD initialization abnormality The use of HDD is unavailable (not connected)

DIPSW18-7

SC46-41 JOB RAM storage abnormality

SC46-42 HDD periodic cleaning abnormality

SC46-43 HDD access error

DF SC67-01 Original registration abnormality DF mode unavailable

(DF connection not recognized)DIPSW18-4

SC67-02 Original conveyance abnormality

SC67-03 Original reverse abnormality

SC67-04 RADF control board abnormality

Page 113: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

645

Field Service Ver3.0 Nov.2006

DF SC67-05 Cooling fan abnormality DF mode unavailable

(DF connection not recognized)DIPSW18-4

SC67-06 Original reverse abnormality

SC67-07 Original reverse/exit abnormality

SC67-08 Tray up/down abnormality

LS

SC76-01 Tandem (1st) LS stacker tray up down abnormality

The use of the tandem (1st) LS is unavailable.

DIPSW33-06

SC76-02 Tandem (1st) LS shift unit drive abnormality

SC76-03 Tandem (1st) LS alignment plate drive abnormality

SC76-04 Tandem (1st) LS grip drive abnormality

SC76-05 Tandem (1st) LS stacker tray upper limit abnormality

SC76-06 Tandem (1st) LS stacker tray lower limit abnormality

SC76-07 Tandem (1st) LS paper cooling fan /Fr drive abnormality

SC76-08 Tandem (1st) LS cooling fan drive abnormality

SC76-09 Tandem (1st) LS paper cooling fan /Mi drive abnormality

SC76-10 Tandem (1st) LS motor cooling fan drive abnormality

SC76-11 Tandem (1st) LS paper cooling fan /Rr drive abnormality

SC76-31 Tandem (2nd) LS stacker tray up down abnormality

The use of the tandem (2nd) LS is unavailable

DIPSW33-07

SC76-32 Tandem (2nd) LS shift unit drive abnormality

SC76-33 Tandem (2nd) LS alignment plate drive abnormality

SC76-34 Tandem (2nd) LS grip drive abnormality

SC76-35 Tandem (2nd) LS stacker tray upper limit abnormality

SC76-36 Tandem (2nd) LS stacker tray lower limit abnormality

SC76-37 Tandem (2nd) LS paper cooling fan /Fr drive abnormality

SC76-38 Tandem (2nd) LS cooling fan drive abnormality

SC76-39 Tandem (2nd) LS paper cooling fan /Mi drive abnormality

SC76-40 Tandem (2nd) LS motor cooling fan drive abnormality

SC76-41 Tandem (2nd) LS paper cooling fan /Rr drive abnormality

Classifi-cation

Error code Description Control while detached DIPSW

Page 114: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

646

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

1

FSSC77-02 Tray up down drive abnormality The use of sorting and stapling

functions is unavailableDIPSW35-1

SC77-03 Alignment drive abnormality

SC77-04 Paper exit roller drive abnormality

SC77-05 Paper exit opening drive abnormality

SC77-06 Staple abnormality The use of staple is unavailable DIPSW35-0

SC77-07 Staple rotation drive abnormality (skew rotation)

SC77-08 Staple rotation abnormality (vertical rotation)

SC77-11 Staple unit /Fr abnormality

SC77-12 Staple unit /Rr abnormality

SC77-15 Paper exit arm drive abnormality The use of sorting and stapling functions is unavailable

DIPSW35-1

SC77-21 Rear stopper drive abnormality

SC77-22 Stack assist drive abnormality

SC77-25 Intermediate roller open/close drive abnormality

FD

SC77-30 1st folding cam drive abnormality The use of the folding function and the punch section is unavail-able

DIPSW33-0

SC77-31 2nd folding cam drive abnormality

SC77-32 3rd folding cam drive abnormality

SC77-33 2 holes punch drive abnormality

SC77-34 3 holes/4 holes punch drive abnormality

SC77-35 Punch alignment plate drive abnormality

SC77-36 Punch paper rear registration drive abnormality

SC77-37 Main tray upper limit abnormality Main tray paper exit is unavail-able

DIPSW33-2

SC77-38 Main tray lower limit abnormality

SC77-39 PI lift plate /Up up/down abnormality The use of the PI section unavailable

DIPSW33-3

SC77-40 PI lift plate /Lw up/down abnormality

SC77-41 Entrance conveyance drive abnormality The use of the entire FD unavail-able

DIPSW33-4

SC77-42 Intermediate conveyance drive abnormality

SC77-43 PI conveyance drive abnormality

SC77-44 Paper exit conveyance drive abnormality

SD SC77-60 Bundle exit drive abnormality The use of the saddle stitching, multi

center folding and trimmer unavail-able

DIPSW34-0, 1, 3

SC77-61 Folding main scan alignment drive abnormality

The use of the saddle stitching, multi center folding, multi letter folding and trimmer unavailable

DIPSW34-0, 1, 2, 3

SC77-62 Folding sub scan alignment paper exit drive abnormality

Classifi-cation

Error code Description Control while detached DIPSW

Page 115: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

647

Field Service Ver3.0 Nov.2006

1

SD SC77-63 Saddle stitching alignment/Rt drive

abnormalityThe use of the saddle stitching, multi center folding and trimmer unavailable

DIPSW34-0, 1, 3

SC77-64 Bundle arm drive abnormality

SC77-65 Bundle clip drive abnormality

SC77-66 Bundle registration drive abnormality

SC77-67 Overlap drive abnormality The use of the saddle stitching, multi center folding, multi letter folding and trimmer unavailable

DIPSW34-0, 1, 2, 3SC77-68 Folding main scan alignment /Rr drive

abnormality

SC77-69 Stapler movement drive abnormality The use of the saddle stitching, multi center folding and trimmer unavailable

DIPSW34-0, 1, 3SC77-70 Saddle stitching alignment /Lt drive

abnormality

SC77-71 Bundle press movement drive abnor-mality

SC77-72 1st folding blade drive abnormality The use of the saddle stitching, multi center folding, multi letter folding and trimmer unavailable

DIPSW34-0, 1, 2, 3

SC77-73 2nd folding blade abnormality The use of the multi center fold-ing unavailable

DIPSW34-2

SC77-74 Clincher up down drive abnormality The use of the saddle stitching, multi center folding and trimmer unavailable

DIPSW34-0, 1, 3SC77-75 Saddle stitching press drive abnormality

SC77-76 Bundle arm rotation drive abnormality

SC77-77 Bundle press drive abnormality

SC77-78 Bundle press stage up down drive abnormality

SC77-79 Guide shaft drive abnormality

SC77-80 Stapler /Rt drive abnormality The use of the saddle stitching and trimmer unavailable

DIPSW34-0, 3SC77-81 Stapler /Lt drive abnormality

SC77-82 Trimmer blade drive abnormality The use of the trimmer unavailable DIPSW34-3

SC77-83 Trimmer press drive abnormality

SC77-84 Bundle arm assist drive abnormality The use of the saddle stitching, multi center folding and trimmer unavailable

DIPSW34-0, 1, 3

SC77-86 Horizontal conveyance drive abnormal-ity

The use of the coupling exit and subtray paper exit unavailable

DIPSW34-4

SC77-87 Folding entrance drive abnormality The use of the saddle stitching, multi center folding, multi letter folding and trimmer unavailable

DIPSW34-0, 1, 2, 3SC77-88 Folding conveyance drive abnormality

SC77-89 Bundle exit drive abnormality The use of the saddle stitching, multi center folding and trimmer unavailable

DIPSW34-0, 1, 3

SC77-90 Folding sub scan alignment paper exit drive abnormality

The use of the saddle stitching, multi center folding, multi letter folding and trimmer unavailable

DIPSW34-0, 1, 2, 3

SC77-91 Scraps removal fan drive abnormality The use of the trimmer unavail-able

DIPSW34-3

Classifi-cation

Error code Description Control while detached DIPSW

Page 116: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

648

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

2

PB SC78-01 Entrance conveyance drive abnormal-

ityThe use of the PB is unavailable DIPSW35-5

SC78-02 Intermediate conveyance drive abnor-mality

Ejecting onto the sub tray is pos-sible.

DIPSW35-4

SC78-04 SC entrance conveyance drive abnor-mality

SC78-05 SC switchback conveyance drive abnormality

SC78-06 SC switchback roller release drive abnormality

SC78-07 SC alignment drive abnomality

SC78-08 SC paper detection conveyance drive abnormality

SC78-09 SC roller release drive abnormality

SC78-10 SC clamp entrance movement drive abnomality

SC78-11 SC clamp entrance roller release drive abnormality

SC78-12 Clamp alignment drive abnormality

SC78-13 Clamp open/close drive abnormality

SC78-14 Clamp rotation drive abnormality

SC78-15 Glue tank movement drive abnormality

SC78-16 Glue apply roller rotation drive abnor-mality

SC78-18 Pellet supply arm drive abnormality

SC78-19 Up/down cover paper alignment drive abnormality

SC78-20 Up/down cover paper book paper exit drive abnormality

SC78-21 Driven arm /Rt drive abnormality

SC78-22 Driven arm /Lt drive abnormality

SC78-23 Up/down cover paper conveyance drive abnormality

SC78-24 Up/down cover paper/Fr up/down drive abnormality

SC78-25 Up/down cover paper/Rr up/down drive abnormality

SC78-26 Cover paper folding board /Rt drive abnormality

SC78-27 Cover paper folding board /Lt drive abnormality

SC78-28 Cover paper trimming cutter drive abnormality

SC78-30 Carriage belt drive abnormality

Classifi-cation

Error code Description Control while detached DIPSW

Page 117: Troubleshooting Bizhub Pro 1050

biz

hu

b P

RO

10

50

/10

50

P

10

50

e/1

05

0e

P

14. MALFUNCTION CODE

649

Field Service Ver3.0 Nov.2006

2

PB SC78-31 Carriage size movement drive abnor-

malityEjecting onto the sub tray is pos-sible.

DIPSW35-4

SC78-32 Carriage up/down drive abnormality

SC78-33 Book movement drive abnormality

SC78-34 Book stopper drive abnormality

SC78-35 Cover paper tray fan /1 drive abnomal-ity

Paper feed from the PB is unavailable.

DIPSW35-3

SC78-36 Cover paper tray fan /2 drive abnomal-

ity

SC78-37 Cover paper tray up/down drive abnomality

SC78-38 Cover page conveyance drive abnor-mality

SC78-39 Exhaust fan drive abnormality Ejecting onto the sub tray is pos-sible.

DIPSW35-4

SC78-40 Warming-up abnormalityGlue tank middle temperature abnor-mality

The use of the PB is unavailable DIPSW35-5

SC78-41 Warming-up abnormalityGlue tank low temperature abnormality

SC78-42 Warming-up abnormalityGlue apply roller temperature abnor-mality

SC78-43 Glue supply abnormalityGlue tank high temperature abnormal-lity

SC78-44 Heater continuous energization abnor-malityGlue tank middle temperature abnor-mality

SC78-45 Heater continuous energization abnor-malityGlue tank low temperature abnormality

SC78-46 Heater continuous energization abnor-malityGlue apply roller temperature abnor-mality

SC78-47 High temperature abnormalityGlue apply roller temperature abnor-mality

SC78-48 High temperature abnormalityGlue tank high temperature abnormal-lity

Classifi-cation

Error code Description Control while detached DIPSW

Page 118: Troubleshooting Bizhub Pro 1050

14. MALFUNCTION CODE

650

Field Service Ver3.0 Nov.2006b

izh

ub

PR

O 1

05

0/1

05

0P

/10

50

e/1

05

0e

P

2

PB SC78-49 High temperature abnormality

Glue tank middle temperature abnor-mality

The use of the PB is unavailable DIPSW35-5

SC78-50 High temperature abnormalityGlue tank low temperature abnormality

SC78-51 High temperature abnormalityGlue apply roller temperature abnor-mality

SC78-52 High temperature abnormalityGlue tank high temperature abnormal-lity

SC78-53 High temperature abnormalityGlue tank middle temperature abnor-mality

SC78-54 High temperature abnormalityGlue tank low temperature abnormality

SC78-55 High temperature abnormalityGlue apply roller temperature abnor-mality

SC78-56 Low temperature abnormalityGlue tank high temperature abnormal-lity

SC78-57 Low temperature abnormalityGlue tank middle temperature abnor-mality

SC78-58 Low temperature abnormalityGlue tank low temperature abnormality

SC78-59 Low temperature abnormalityGlue apply roller temperature abnor-mality

SC78-60 Low temperature abnormalityGlue tank high temperature abnormal-lity

SC78-61 Low temperature abnormalityGlue tank middle temperature abnor-mality

SC78-62 Low temperature abnormalityGlue tank low temperature abnormality

Classifi-cation

Error code Description Control while detached DIPSW