TRG Repair Services

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Data Collection We take it seriously

Transcript of TRG Repair Services

Data Collection We take it seriously

Who we are

TRG is a leading hardware solutions provider in the data collection

and barcode printing industry. Our primary goal is to help our

customers realize the best return on their original hardware

investment, and we offer a variety of custom solutions designed

around this goal that are second to none.

Our proven track record and ability to adapt our services to your

needs have propelled TRG to the forefront of the data collection and

barcode printing industry.

Our Customers

How can we help you?

TRG provides reliable refurbished products, cutting-edge new IT

equipment, onsite hardware implementation, and full repair services

for out-of-warranty equipment.

TRG offers an extensive range of data collection solutions.

• Buy cutting-edge barcode, POS, and AIDC equipment

• Purchase refurbished pre-owned equipment

• Rent quality barcode scanning devices, barcode printers, or

wireless devices

• Prolong the life of your equipment with TRG’s robust repair services

• All repairs backed by a TRG warranty

• Commitment to responsible technology disposal through the

EarthSafe program

TRG’s state-of-the-art facilities

TRG has multiple locations in the US. Our Midwest headquarters

located in Cleveland, Ohio, so there’s no customs slow-down for

domestic orders.

• Our 90,000 square-foot secure warehouse includes a

10,000 square-foot technical laboratory where all repairs

are facilitated.

• The TRG repair depot philosophy means equipment is

shipped directly to TRG for repair – no run-around, no

wait for overseas shipping.

• Our technicians are here to walk you through the process

and help you make the best IT equipment decisions for

your business, so call on us anytime.

Most of all, we’re convenient! Check in on us

any time and manage repairs online through

RepairWatch, our online portal that allows you to

submit and track all repairs real-time.

Buy > Sell > Repair > Recover > Refurbish > Remarket

Our Services

Buy Sell Repair Deploy Manage Support

Shop a dynamic

and extensive

Inventory of New

and Refurbished

Data Collection

and Mobile

Products.

We Purchase

end-of-life or

surplus RF/AIDC

equipment for

cash.

Prompt Repair at

competitive rates.

* Depot Contract

coverage and Time

& Materials repair

offering

* On-Site Repair

Capacity to

deploy up

40,000 mobile

devices per

month

* TRG powered

and supported

MDM offering

* Remote

Monitoring

* Spares Pool

Management

24x7 Helpdesk

Support with

qualified trained

technicians

www.trgrepair.com

TRG Deployment Services

Utilize TRG Deployment Services to Install, Remove, or Upgrade

Equipment at Thousands of Locations Nationwide – Rapidly, On-

Time, and On-Budget.

Benefits

• Dedicated project management team with extensive project

planning and execution experience

• Local technicians keep installation costs at a minimum

• Pricing advantage from our low fixed-cost structure

• Experienced certified technicians

TRG Implementation Services

Experienced Project Management

Whether it’s to install a barcoding system, point-of-sale system,

upgrade computers and networks, wireless access points, or IP

surveillance deployments TRG has you covered. Our dedicated

project management team will assemble a qualified team of experts

for your project rollout in the most cost effective manner. Scalability

allows us to structure a team of professionals to fit your project

requirements and timeline. We ensure the highest level of execution

and support services to meet your needs.

• We Support The Full Lifecycle Of Assets

• The Most Qualified And Fully Certified Technicians

• Available On-site Support And Training

• Easy Access To TRG Certified Technicians By Phone Or Helpdesk

Wireless Infrastructure Installation

TRG offers a range of wireless site surveys, signal reports, and

mapping for business customers.

1. Wireless Site Survey

2. Air Watch Reporting

3. Installation Guide

4. Network Cable Runs

5. Hardware Installation

6. Network Hardware Configuration

7. Mobile Device Configuration & Deployment

1. Wireless Site Survey:

Our certified onsite technicians will perform a complete site survey and supply detailed reports for frequency

conflicts and installation.

2. Wireless Hardware Installation

TRG technicians will also install cable runs, drops, and access points in your facility. Our wireless system

installations come with a 1-Year warranty.

Tech products

TRG is one of the largest buyers and sellers of data collection equipment in the United States. With TRG, you can access to an extensive inventory of the latest products:

• Brand-new IT equipment

• Refurbished barcode scanning equipment

• Wireless devices

• Barcode printers

You can afford this. We partner with Fortune 500 companies and premier technology leasing firms to offer you affordable equipment solutions.

We’ll buy from you. TRG is one of the largest buyers of pre-owned barcode and data collection equipment. We will buy your end-of-life surplus equipment for cash.

Need to fill a technology gap in your business?

Rent or lease through TRG.

TRG’s rental program is designed to fulfill seasonal IT equipment

hardware needs without breaking your budget. Now you can

upgrade equipment regularly so you’re never stuck with

yesterday’s technology.

Ask about our aggressive leasing options and rental solutions. TRG

makes sure you always have access to IT equipment when and where

you need it.

RepairWatch Web Portal

RepairWatch in an Online Web Portal that

provides the following features for TRG

Customers:

• Online Repair Ticket Submission

• Online Ticket Approvals

• Ticket Status & Shipment Tracking Information

• Company, Asset and Contract Information

• Online Deployment Tracking

• Items, Quantity, Location, Tracking Ticket

• Online Asset Management

• Equipment, Location, Status

• Online Spares Pool Management

• Online Lease Asset Management

RepairWatch Home Page

RepairWatch Benefits

• Automated System Ensures Orders Processed in the Most

Efficient Manner Possible

• Tracking & Visibility of all orders from entry to completion

• Automated Estimates and Approvals eliminate bottlenecks

and streamline the repair process

• Online Asset Information Helps Customers Manage

Equipment

• System Can Integrate With Existing End-User Help Desk

Systems

• Spares Pool Reduces Downtime For End-Users

• Automated Reports and Alerts Deliver Status Information

and Highlight Action Items.

RepairWatch Saves Time & Money With These Benefits:

TRG repair promise

TRG backs up all equipment repairs with an outstanding warranty.

Look for our TRG Certified Repair seal.

The TRG Repair Promise:

Data Collection We take it seriously Thank you

David Walker

Senior Account Executive

[email protected]

440-788-2272