Trend Micro Virtual Mobile Infrastructure (TMVMI ...€¦ · them through a L4 switch device. lient...

Trend Micro Virtual Mobile Infrastructure (TMVMI)

Technical FAQ

Trend Micro Virtual Mobile Infrastructure (TMVMI) 1

Technical FAQ 1

About Virtual Mobile Infrastructure 3

What is Virtual Mobile Infrastructure 3

How does Virtual Mobile Infrastructure work 3

What are the minimum system requirements for using TMVMI 4

How does IT deploy TMVMI as a single server in corporate 4

How to support scalability How does load balance work 5

How does Secure Access Work How secure it is 5

What is the user status and how does the status change 6

What Android version does TMVMI use 6

How does RMX choose protocols 7

How does an instance use server resource 7

Does each virtual phone receive an IP address when it is created Who assigned it 7

What ciphers are supported on external link 8

Security 8

Is TMVMI safe enough 8

Can I know if RMX is secure Is it RMX and HTTPS or RMX in HTTPS 9

What certificates are supported for TMVMI Server and Secure Access 9

What is your strategy for copypaste text between real device and virtual Workspace 9

Server Installation 10

What kinds of network card do TMVMI support 10

Which IP address canrsquot be used for VMI Server and Secure Access 11

What can I do if the server installation fails 13

Why canrsquot I install TMVMI server on Hyper-V 15

Configurations for TMVMI Server 17

How to change the IP address of the Network Card 17

How do I configure the network card for Secure Access 17

How to use the external storage in TMVMI 17

How can I change the external storage 19

How to use the system recovery 19

How to change the HTTPS certificate for the management web console 20

How to export and import database in TMVMI server 20

Can I upload paid Google Play app to VMI console 21

Configuration for TMVMI Secure Access 21

How do I configure eth1 network card for Secure Access 21

How to change HTTPS certificate for Secure Access 21

How to check if Secure Access is connected to the server 22

How does Secure Access check if the user who is logging in is using the correct AD credentials

22

How to configure the Secure Access if the IP address of the management server is changed

23

How to configure the HTTP port in TMVMI Secure Access for playing video 23

Functions 24

Do you support notifications from mobile Workspace to real phone 24

Does Virtual Mobile Infrastructure support reconnection if it gets disconnected from the

network 24

Can users install or remove applications by themselves 24

What input method is used in the Workspace 24

Does TMVMI support the following mobile features CameraBluetoothGPSAudioVideo

25

User Management 25

What can users do if they forget the Workspace lock screen password 25

How to export or import user data in TMVMI server 26

How to export or import user data in External Storage 26

Why canrsquot I use Active Directory 27

Is it possible to block users that tries to brute force attack the VMI user credentials with VMI

client 27

How to get local user password without email 28

Why do I always see old web UI 28

TMVMI Client 29

How to download the mobile client 29

How to logout from the mobile client 29

Cannot install the iOS inhouse IPA in iOS 1031 or above 29

I have TMVMI installed and I can login but I canrsquot see the virtual desktop Why 29

Is it possible to log in to the same virtual phone from two different devices at the same time

30

Applications 30

How can I make sure that distributed 3rd party applications does not have any license issues

30

How to do app wrapper for single sign on 30

Does app wrapper have limitation 31

Why I canrsquot upload apps for single sign on 31

Why does SSO fail with companylsquos exchange server 32

Does TMVMI support all the video player 32

Some applications cannot run normally with Virtual Mobile Infrastructure (VMI) 33

Why does the installed application in TMVMI server fail to login 34

About Virtual Mobile Infrastructure

What is Virtual Mobile Infrastructure

The Virtual Mobile Infrastructure solution hosts mobile operating systems on centralized servers

making them accessible over a network using an efficient remote display protocol and rendering

technology

It enables clear separation of corporate personal data amp Workspace

For users this means they can access the same mobile environment with their applications and

data from any location without being tied to a single device

For IT administrators this means a more centralized efficient Workspace that is easier to manage

and maintain

How does Virtual Mobile Infrastructure work

bull Using a Web-based management console administrators can create and provision secure

mobile Workspace with applications data and customized mobile system to end users

bull Using an AndroidiOSWindows device an employee can logon to the Workspace over the air

to remotely access the mobile Workspace

bull Enterprises can continue to manage and update the Workspaces

bull If necessary they can remotely remove a userrsquos entire Workspace including all corporate

applications and data

What are the minimum system requirements for using

TMVMI

bull System requirements for Client

Virtual Mobile Infrastructure client supports iOS Android and Windows also support phone

and tablet both

ndash iOS 80 or later

ndash Android 40 or later

ndash Windows 81Windows Phone 81Windows 10 Mobile

bull System requirements for TMVMI Server

Virtual Mobile Infrastructure Server is delivered as a Linux-based appliance and is packaged

as an ISO file

ndash Processor 64-bit x86 four-core

ndash Memory 4-GB

ndash Hard disk 30 GB available for installation

ndash Network Cards (NIC) One 1-GB NICs

bull System requirements for TMVMI Secure Access

Secure Access is delivered as a Linux-based appliance and is packaged as an ISO file


ndash Memory 4-GB



How does IT deploy TMVMI as a single server in

corporate

How to support scalability How does load balance work

bull Supports multiple servers

bull Supports multiple Secure Access

TMVMI support two kinds of load balance

bull TMVMI Secure Access load balance IT can put multiple Secure Access in intranet and export

them through a L4 switch device Client access a FQDN (VMIcompanycom) and L4 switch

device relay the request to one of Secure Access Secure Access will relay the request to TMVMI

Server

bull TMVMI Server load balance IT can deploy multiple TMVMI server (one is master server and

others are slave servers) TMVMI will allocate new user to the server that has largest available

seat number

Available Seat Number = (Server Capacity) ndash (Active User number)

How does Secure Access Work How secure it is

bull The Secure Access provides Internet access on mobile clients It receives mobile client

enrollment request and relay to TMVMI server IT admin can just open one IP address and one

port number for mobile client access

bull Secure Access can be deployed to in DMZ or intranet It only needs one network card if there

is a separation between internet mobile devices and Secure Access It needs two network

cards if it is deployed as a bridge mode (one NIC is for mobile clients to access from internet

the other NIC is to connect to the internal TMVMI servers)

bull Internet mobile clients use HTTPS to connect Secure Access Then Secure Access relays the

client requests to the TMVMI

bull Secure Access controls its export ports by iptables to ensure the security TMVMI server also

controls its export ports by iptables to ensure the security

What is the user status and how does the status change

bull Each user has one virtual mobile Workspace Workspace is hosted in Virtual Mobile

Infrastructure server It has three types of status Active Idle and Offline

ndash Active User logged on userrsquos virtual mobile instance is alive user is using the virtual

mobile instance

ndash Idle User logged on userrsquos virtual mobile instance is alive user is not using the virtual

mobile instance

ndash Offline User logged out userrsquos virtual mobile instance is not alive

IT administrator can manually disable user from web console After disabled user cannot

logon to access its virtual mobile instance any more

What Android version does TMVMI use

bull The Android OS version of the Workspace is based on Android 5 1 in TMVMI 51

bull Some 3rd party application display strange in UNIA After test we found the apps also have

same issue on the real device

bull TMVMI can only support what the Android Version (eg Android 51) offers it cannot add OS

features

How does RMX choose protocols

bull RMX (Remote Mobile eXperience) choose different protocols for different devices

bull CSR (client side rendering) protocol All Android devices with available memory gt= 100MB and

physical memory gt= 500MB and supports OpenGL 20

bull H264 encoding with VNC protocol Windows 81Windows phone 81 devicesWindows 10

Mobile

bull OpenGL CSR protocol All iOS devices

How does an instance use server resource

The instance means the virtual mobile that launched in TMVMI server Each user will have a virtual

mobile when they are using TMVMI

bull Instances can share the serverrsquos storagememoryCPU but with some limitations

bull Server storage is shared for every instance and the administrator can set a limit by going to

Profile-gt Storage Limit settings

bull Memory is also shared for every instances but has limitation at most 2GB for each instance

bull CPU is also shared for each instances but has limitation at most 2 cores for each instance

Does each virtual phone receive an IP address when it is

created Who assigned it

bull Yes each virtual phone receives an IP address when it is created The IP is assigned by the

TMVMI server NOT by the DHCP server It means all virtual phones share the TMVMIrsquos eth0 IP

address just use NAT port forward traffic No need to allocate IP for virtual phone

What ciphers are supported on external link

All external mobile client connect to TMVMI Secure Access server with HTTPS connection and

ciphers supported are as follows

ndash DHE-RSecure Access-AES256-SHA SSLv3Kx=DH Au=RSecure

Access Enc=AES(256) Mac=SHA1

ndash AES256-SHA SSLv3 Kx=RSecure Access Au=RSecure Access Enc=AES(256) Mac=SHA1

ndash EDH-RSecure Access-DES-CBC3-SHA SSLv3 Kx=DH Au=RSecure Access Enc=3DES(168)

Mac=SHA1

ndash DES-CBC3-SHA SSLv3 Kx=RSecure Access Au=RSecure Access Enc=3DES(168) Mac=SHA1

ndash DES-CBC3-MD5 SSLv2 Kx=RSecure Access Au=RSecure Access Enc=3DES(168) Mac=MD5

ndash DHE-RSecure Access-SEED-SHA SSLv3 Kx=DH Au=RSecure Access Enc=SEED(128)

Mac=SHA1

ndash SEED-SHA SSLv3 Kx=RSecure Access Au=RSecure Access Enc=SEED(128) Mac=SHA1

ndash RC4-SHA SSLv3 Kx=RSecure Access Au=RSecure Access Enc=RC4(128) Mac=SHA1

ndash RC4-MD5 SSLv3 Kx=RSecure Access Au=RSecure Access Enc=RC4(128) Mac=MD5

ndash RC2-CBC-MD5 SSLv2 Kx=RSecure Access Au=RSecure Access Enc=RC2(128) Mac=MD5


ndash DHE-RSecure Access-AES128-SHA SSLv3 Kx=DH Au=RSecure



ndash Mobile client negotiated with TMVMI server to choose cipher to encrypt connection

during enrollment

Security

Is TMVMI safe enough

bull TMVMI enhances its security from communication storage and all components

ndash Zero enterprise data reside on employees devices

ndash All traffic are encrypted with SSL

ndash Multi-factor authentication

ndash Managed virtual Workspace

ndash Security hardened client app

ndash Single sign On

bull We have a security report about TMVMI you can check it for detail

TMSMW Security Reportpdf

Can I know if RMX is secure Is it RMX and HTTPS or

RMX in HTTPS

bull The traffic from Internet mobile device to TMVMI Server consist of two parts first part is login

authentication packages after authentication it comes second part is RMX packages (RMX a

Trend optimized remote access protocol for iOSAndroidWindows to display the image of the

Workspace)

bull Between internet mobile device and TMVMI Secure Access therersquos only HTTPS Login

authentication and RMX are both encrypted as HTTPS

bull Between TMVMI Secure Access and TMVMI Server both HTTPS and RMX are present

bull HTTPS port 443

bull RMX port 5901-6923

What certificates are supported for TMVMI Server and

Secure Access

bull Common server SSL certificate will be acceptable

What is your strategy for copypaste text between real

device and virtual Workspace

bull In current version it is restricted to copypaste any data between real device and virtual

Workspace

bull In future version copypaste from real device to virtual Workspace can be configured allow or

not But copypaste from virtual Workspace to real device will be always disallowed to assure

security

Server Installation

What kinds of network card do TMVMI support

bull You can use the ldquomodprobe -l | grep driversnetrdquo command to see the list of all the supported

network card drivers within the TMVMI server

bull Below is the list of network cards that the TMVMI server currently support If your serverrsquos

network card driver is not in the list it may have a problem or is not supported More network

card types may be supported in the future

ndash kerneldriversnetethernet3com3c59xko

ndash kerneldriversnetethernet3comtyphoonko

ndash kerneldriversnetethernetamdamd8111eko

ndash kerneldriversnetethernetamdpcnet32ko

ndash kerneldriversnetethernetbroadcomb44ko

ndash kerneldriversnetethernetbroadcombnx2ko

ndash kerneldriversnetethernetbroadcomcnicko

ndash kerneldriversnetethernetbroadcombnx2xbnx2xko

ndash kerneldriversnetethernetbroadcomtg3ko

ndash kerneldriversnetethernetchelsiocxgb3cxgb3ko


ndash kerneldriversnetethernetciscoenicenicko

ndash kerneldriversnetethernetintele100ko

ndash kerneldriversnetethernetintele1000ee1000eko

ndash kerneldriversnetethernetinteligbigbko

ndash kerneldriversnetethernetinteligbvfigbvfko

ndash kerneldriversnetethernetintelixgbeixgbeko

ndash kerneldriversnetethernetintelixgbevfixgbevfko

ndash kerneldriversnetethernetinteli40ei40eko

ndash kerneldriversnetethernetintelixgbixgbko

ndash kerneldriversnetethernetinteli40evfi40evfko

ndash kerneldriversnetethernetintelfm10kfm10kko

ndash kerneldriversnetethernetmarvellmvmdioko

ndash kerneldriversnetethernetmarvellskgeko

ndash kerneldriversnetethernetmarvellsky2ko

ndash kerneldriversnetethernetpacketengineshamachiko

ndash kerneldriversnetethernetpacketenginesyellowfinko

ndash kerneldriversnetethernetqlogicqla3xxxko

ndash kerneldriversnetethernetqlogicqlcnicqlcnicko

ndash kerneldriversnetethernetqlogicqlgeqlgeko

ndash kerneldriversnetethernetqlogicnetxennetxen_nicko

ndash kerneldriversnetethernetrealtek8139cpko

ndash kerneldriversnetethernetrealtek8139tooko

ndash kerneldriversnetethernetrealtekr8169ko

ndash kerneldriversnetethernetec_bhfko

ndash kerneldriversnetethernetdnetko

ndash kerneldriversnetetherneticplusipgko

ndash kerneldriversnetethernetjmeko

ndash kerneldriversnetmacvlanko

ndash kerneldriversnetmiiko

ndash kerneldriversnetmdioko

ndash kerneldriversnetnetconsoleko

ndash kerneldriversnettunko

ndash kerneldriversnetvirtio_netko

ndash kerneldriversnetpppppp_genericko

ndash kerneldriversnetppppppoxko

ndash kerneldriversnetppppppoeko

ndash kerneldriversnetslipslhcko

ndash kerneldriversnetvmxnet3vmxnet3ko

ndash kerneldriversnetxen-netfrontko

ndash kerneldriversnethypervhv_netvscko

ndash

Which IP address canrsquot be used for VMI Server and

Secure Access

bull During VMI server and Secure Access installation please do not use IP within

192168248021

ndash Range (1921682480~192168255255)

bull Here is the reason

ndash Every virtual phone needs an IP address and VMI will need to provide these IP address

for user VMI uses NAT (Share server IP address with Workspaces) This makes admin

just provide an eth0 IP address then VMI create a subnet inside which allocate to

virtual phone to use

ndash It need eth0 IP address and Secure Access canrsquot fall within the VMI subnet otherwise

your mobile device canrsquot connect to the virtual phone because of IP conflict

bull To solve the issue we have a tool to configure network but it can only stay in Class-C network

range

bull Use ssh to connect your TMVMI server use following command

ndash cd vmimanager

ndash python nat_configpyc

Parameter error

nat_config ltgatewaygt ltnetmaskgt ltip_startgt ltip_endgt

bull To check if your configuration takes effect you can use the two method

ndash Use ifconfig command check the address changed to new gateway

ndash Check the defaultxml file located in etclibvirtqemunetworks and you can see your new

configured gateway netmask and IP start and end

What can I do if the server installation fails

If the problem happens on the first screen only and no other screen follows you can try to

press the Tab button

bull Move the cursor after initrd=initrdimg add ldquoxdriver=vesa nomodesetrdquo then press enter to

continue The installation will be successful

Why canrsquot I install TMVMI server on Hyper-V

bull You may get the rdquoUnable to Continue Trend Micro Virtual Mobile Infrastructure does not

support your current hardwarerdquo error message during the TMVMI server installation on

Microsoft Hyper-V

bull To solve the error you can try either of the following

bull Your bare metal CPU may not support Intel SSSE3 You may need to change

to another bare metal CPU

bull If you confirm that your bare metal CPU supports Intel SSSE3 you can check

the Hyper-V Processor Compatibility configuration Make sure you uncheck

the item ldquoMigrate to a physical computer with a different processor versionrdquo

Then try again

Configurations for TMVMI Server

How to change the IP address of the Network Card

bull Eth0 Network interface for accessing management web console and for mobile devices to

access the server

ndash Login to command console with tmvmi account and type rdquoclishrdquo ldquoenablerdquo command

to enable privileged mode

ndash Type the ldquoconfigure network interface ipv4 eth0 ltipaddressgt ltsubmaskgtrdquo command

to change eth0 IP address For example ltipaddressgt could be ldquo10648810rdquo

ltsubmaskgt could be ldquo2552552520rdquo

ndash Type the ldquoconfigure network route default ipv4 ltipaddressgtrdquo command to change the

default gateway of your TMVMI server ltipaddressgt could be ldquo1064881rdquo

ndash Type the ldquoconfigure network dns ipv4 ltipaddress for DNS1gtrdquo command to change DNS

server address ltipaddressgt could be ldquo8888rdquo

ndash If you want to configure the secondary DNS type the ldquoconfigure network dns ipv4

ltipaddress for DNS1gt ipv4 ltipaddress for DNS2gtrdquo command to change DNS server

address

How do I configure the network card for Secure Access

bull If you want to deploy Secure Access as bridge mode you need two network cards for Secure

Access One for internet access the other for Secure Access connect to TMVMI server

bull If you want to deploy Secure Access in the intranet you can just configure one network card

for it You need to use L4 switch or another network device which can relay the internet traffic

to Secure Access

bull You need to make sure that Secure Access can connect to TMVMI serverrsquos eth0 (for mobile

client access)

How to use the external storage in TMVMI

bull External storage is a feature to save user data to an external server that supports NAS When

administrator enables this feature all the user data will be stored into external server instead

of local server You can follow the two steps to configure external storage

bull For multiple server support you must enable the external storage

ndash Step1 Configure a new folder in external storage server and set related privilege

bull Create a new folder in the external storage server

bull Set privilege

bull Configure exports

bull Add the new created path and set shared privilege

bull Restart the NFS service

ndash Step2 Configure the external storage information in TMVMI server

Test the connection and save the settings If the tests are successful you can start to use

external storage now

How can I change the external storage

bull When trying to change the external storage you may meet an error about you canrsquot disable

previous external storage The reason is because TMVMI canrsquot unmount the old external

storage as it is not in the same subnet

bull The solution is to configure both TMVMI and old external storage to be in the same subnet

and disable it Once this is done you can connect to your new external storage successfully

How to use the system recovery

bull You can use system recovery to rescue your operating system such as change password repair

grub installrepair system software fix Linux kernel export data when system crash

bull Below are the steps about how to use system recovery

1 You need to modify BIOS to let system boot from CD-ROM drives then insert the

installation disc and restart the server

2 Select System Recovery on the installation UI

3 Select your language and keyboard type

4 Select Local CDDVD contains rescue image

5 In Setup Networking page if you donrsquot want to change network card IP select No

6 In Rescue page select continue to mount CD under ldquomntsysimagerdquo

7 Click OK to mount CD as ldquomntsysimagerdquo

8 Select ldquoShell Start shellrdquo to open command line

bull You can use the bash command line now You can rescue your system on this mode

bull To change the root password

1 Enter the ldquochroot mntsysimagerdquo command

2 Under the shell use the ldquopasswd rootrdquo command to set new password for root

3 Use the ldquoexitrdquo command to exit current shell

bull To repair grub


2 Use the ldquofdisk -lrdquo command to check the current device this will appear as ldquodevsdardquo

in our system

3 Enter the ldquogrub-install devsdardquo command to repair grub

4 Check the result if the repair is successful


bull To installrepair software

ndash Enter the ldquochroot mntsysimagerdquo command

1 Create a mountable directory by using the ldquomkdir mntsourcerdquo command

2 Type the ldquomount devdvd mntsourcerdquo command

3 Use the ldquorpm ndashivh mntsourceTMVMIrpmrdquo command to install rpm package

4 Reboot the system to check if the rpm has been installed

bull To fix the Linux kernel

1 Use the ldquomount devdvd mntsourcerdquo command

2 Use the ldquorpm -ivh mntsourceTMVMIkernel-340+-1x86_64rpm --

root=mntsysimage -- forcerdquo Your kernel will be installed

bull To export data when the system crashes


2 Configure the IP address for the network card

3 Copy the file(s) to another device with ldquoscp [options] source destrdquo to export data (eg

ldquoscp ndashr homeaccount root106490125homerdquo)

How to change the HTTPS certificate for the management

web console

bull Upload the certificate and private key to TMVMI server (using winscp tool or other scp tool)

ndash Place the private key to the ldquoetcpkitlsprivaterdquo directory

ndash Place the certificate file to the ldquoetcpkitlscertsrdquo directory

bull After uploading the certificate and private key change the ldquoetcHTTPdconfdwsgi-vmiconfrdquo

configuration file then replace the corresponding file name with your real file name

ndash The following is the location for the certificate file

bull SSLCertificateFile etcpkitlscertsxxxxcrt

ndash The following is the location for the private key file

bull SSLCertificateKeyFile etcpkitlsprivatexxxxkey

bull You need to restart the Apache service using the ldquoservice HTTPd restartrdquo command Now your

new certificate take effect

How to export and import database in TMVMI server

bull Exporting database from TMVMI server

ndash 1 Login to the TMVMI server command line console run the command ldquomysqldump

-uvmi -pvmi4trend vmigt vmisqlrdquo

ndash 2 Copy the vmisql to your computer (use scp tools)

bull Importing database to TMVMI server

ndash 1 Copy the database file ldquovmisqlrdquo to the TMVMI server (use scp tools)

ndash 2 Login to the TMVMI server command line console run the command ldquomysql -uvmi

-pvmi4trend vmi lt vmisqlrdquo

Can I upload paid Google Play app to VMI console

bull VMI provides an app named ldquoTMVMI App Pushrdquo which enables secure and easy provisioning

of applications to VMI server

bull If you have a paid Google Play app on your mobile device we donrsquot suggest you to upload the

app to VMI console because of the following reasons

bull Sharing a paid app will violate Google rules

bull You may encounter an error like the screenshot below

Configuration for TMVMI Secure Access

How do I configure eth1 network card for Secure Access

bull During the Secure Access installation you can configure the eth0 network card If you want to

configure the eth1 network card for Secure Access you can follow the steps

1 Login to command console with admin account And type ldquoenablerdquo command to

enable privileged mode

2 Type ldquoconfigure network interface ipv4 eth1 ltipaddressgt ltsubmaskgtrdquo command to

configure eth1 IP address For example ltipaddressgt could be ldquo10648830rdquo


How to change HTTPS certificate for Secure Access

bull Upload the certificate (p12 format) to Secure Access (using winscp tool or other scp tool)

ndash Upload the certificate file to ldquovmigatewayrdquo

bull If you have a password for your certificate use the following command to generate key

ndash vmigatewaycs -e xxxx

(where xxxx is your password)

bull After uploading change the configuration file rdquovmigatewayconfigurationjsonrdquo replace

corresponding file name with your real file name then replace the key with your key

ndash This line is for certificate file

bull ldquossl_cert_filerdquo ldquoxxxxp12rdquo

bull ldquossl_key_passwordrdquo ldquoxxxxrdquo

(If you donrsquot have password please keep the item empty)

bull You need to restart Secure Access using the ldquoservice vmigateway restartrdquo command Now your


How to check if Secure Access is connected to the

server

Browse the client download page through the Secure Access IP The Secure Access IP can be

accessed using the URL HTTPSltSecure Access_IPgt443 If the Secure Access is connected with

server you can see the download page

If you cannot see this page check the network as following

1 Ping the Secure Access IP from TMVMI server (eg ping ltSecure Access_IPgt)

2 Telnet Secure Access IP and 443 port in TMVMI server (eg telnet ltSecure Access_IPgt 443)

How does Secure Access check if the user who is logging

in is using the correct AD credentials

bull Secure Access does not check the AD credentials it just forwards the AD info to the TMVMI

server and the TMVMI server will do the authentication with the AD server Secure Access just

works as a transparent proxy server which forwards the mobile client request to TMVMI server

How to configure the Secure Access if the IP address of

the management server is changed

1 Login Secure Access command console

2 Change the IP address to the eth0 of management server in the file

vmigatewayconfigurationjson then edit the following line

parameters

server 19216810111

3 Save the file

4 Restart service with command ldquoservice vmigateway restartrdquo

How to configure the HTTP port in TMVMI Secure Access

for playing video

If you want to play video through Secure Access you need to do one of the following

bull Deploy a public HTTPS certificate on secure access (Suggested)

bull Open an HTTP port on Secure Access

Follow the steps below to open an HTTP port on Secure Access for playing videos

For example the HTTP port is 8080

1 Stop the TMVMI server(s)

2 Login to the Secure Access command console edit the line ldquoHTTP_portrdquo to

ldquoHTTP_port8080rdquo in the file vmigatewayconfigurationjson save the file

3 Restart the vmigateway service by using the service vmigateway restart command

4 Login TMVMI management server command console edit the line Secure

Access_HTTP_PORT=80 to Secure Access_HTTP_PORT=8080 in the file

vmimanagerweb_portalsettingspy Save the file

5 Restart both the httpd and vmiengine services by using the following commands

service httpd restart

service vmiengine restart

Functions

Do you support notifications from mobile Workspace to

real phone

bull We have a feature called v-Notification it can notify the real mobile phone if therersquos any

notification from the virtual Workspace such as email calendar etc It means that the virtual

phonersquos notification can be displayed on real phonersquos notification bar It works following the

workflow below

ndash One user logs in to the virtual phone and run an app Then switch the virtual phone

to background If the v-app has a v-notification in the virtual phone user will receive

a notification on real phone

ndash When the user opens the received notification on the real phone it will launch the

virtual phone to foreground

Does Virtual Mobile Infrastructure support reconnection if

it gets disconnected from the network

bull If the mobile client gets disconnected from the network it will try to reconnect once If it fails

to reconnect it will show the ldquoUnable to access serverrdquo message Click the message to

reconnect

Can users install or remove applications by themselves

bull Users cannot install or remove applications by themselves in the Workspace The applications

can be only distributed to users by IT administrator through profile

What input method is used in the Workspace

bull Workspace support two kinds of input method One is Mobile device keyboard and the other

is the Built-in cloud Workspace keyboard

bull Workspace uses Mobile device keyboard by default Mobile device keyboard is what the

mobile user installed and used in their device It can sync your device language and locale and

it is convenient to use

bull Built-in cloud Workspace keyboard is installed in the Workspace Once the user clicks the

Workspace remote image the Workspace will display your keyboard It is safer but the input

response may be slower depending on the network delay

You can switch between these two input methods in Administration gt System Settings gt Mobile

Client gt User keyboard for Workspace

Does TMVMI support the following mobile features

CameraBluetoothGPSAudioVideo

bull Camera ndashsupported

bull Bluetooth ndash supported from version 53 but depends on the wireless module and wireless

connections which are not included in Workspace (hosted on enterprise servers)

bull GPS ndash supported

bull Audiondash supported from version 50

bull Videondash supported from version 50

User Management

What can users do if they forget the Workspace lock

screen password

bull Depending on their preference users can choose NonePatternPINPassword for their lock

screen If they forgot it they can ask the administrator for help

bull Administrator can logon web console open Users tab and select the user Find the item Clear

Workspace screen lock click Clear

bull Administrator can then do te following

1 Login to the web console then go to the Users tab

2 Select the user

3 Click Clear

bull Once cleared the user will have the default lock screen settings When the user logs in again

they can set the lock screen again

How to export or import user data in TMVMI server

bull To export user data from TMVMI server

ndash 1 Stop the TMVMI server from the Servers tab of the web console

ndash 2 Login to the TMVMI server command line console the copy the ldquoglusterrdquo and

ldquovmidatardquo folders to your computer (use scp tools)

ndash 3 Start the TMVMI server from the Servers tab of the web console

bull To import user data to TMVMI server


ndash 2 Login to the TMVMI server command line console copy the previously exported

ldquoglusterrdquo and ldquovmidatardquo folders to TMVMI serverrsquos same folder


How to export or import user data in External Storage

bull To Export user data from External Storage

ndash 1 Keep the external storage connected with server


ndash 3 Login to the TMVMI server command line console then copy the ldquoglusterrdquo folder

to your computer (use scp tools)


bull Importing user data to External Storage

ndash 1 Enable the external storage from web console by going to Administration gt System

Settings tab


ndash 3 Login to the TMVMI server command line console then copy the previously

exported ldquoglusterrdquo folder to the External Storagersquos ldquoglusterrdquo folder


Why canrsquot I use Active Directory

bull This happens when you use an AD administrator account to authenticate the login Windows

Security policy forbids the query of administrator account from the AD and this will result in

the failure of the Test Connection

bull The solution is to use a non-administrator account to authenticate the login This will result to

a successful connection to the AD

Is it possible to block users that tries to brute force attack

the VMI user credentials with VMI client

If a malicious user tries to guess the VMI credentials by exhaustive test on the client admin

can configure unsuccessful sign in restriction on web console

You can configure it through web console ldquoAdministrationrdquo tab -gt ldquoSystem Settingsrdquo -gt ldquoMobile

Clientrdquo-gt ldquoRestriction Settings for Unsuccessful Signinrdquo You can enable it and configure if failed to

login x times mobile client canrsquot login within x seconds

How to get local user password without email

bull TMVMI sends an invitation email to invite local user which contains the password If you do

not have a SMTP server you will not be able receive this email

bull You can get the local user password by following the steps below

1 Login to the TMVMI web console then go to the Users tab

2 Select the user then click Reset to reset the user password A dialog box will appear

containing the new password as seen from the screenshot below

Why do I always see old web UI

bull If you installed TMVMI server with Simplified Chinese language then re-installed an English

TMVMI server the web console may still show the Simplified Chinese language It is because

of the browser cache

bull To avoid this you should be clean browse cache and re-login to the web console

TMVMI Client

How to download the mobile client

bull You can download the mobile client from Google Play Apple App Store and Windows Store

How to logout from the mobile client

bull For Android and iOS devices you can click ldquoSign Outrdquo button

Cannot install the iOS inhouse IPA in iOS 1031 or above

bull In iOS 1031 or above users need to manually turn kon trust for SSL certs when manually

installing a profile that contains a certificate payload This is due to an update for this iOS

version For more details on this refer to httpssupportapplecomen-hkHT204477

I have TMVMI installed and I can login but I canrsquot see the

virtual desktop Why

bull You need to follow the firewall port rule

ndash Secure Access to TMVMI TCP 443 accept

ndash Secure Access to TMVMI TCP 5900-TCP 6923 accept

ndash Internet client to Secure Access TCP 443 accept

Is it possible to log in to the same virtual phone from two

different devices at the same time

Currently this is not supported If a new device wants to login to the virtual phone previous one

will be kicked out

Applications

How can I make sure that distributed 3rd party applications

does not have any license issues

bull If you downloaded 3rd party apps from app store and distributed the apps from TMVMI

application centers you may contact the 3rd party apps vendor if you can use them for more

license

bull TMVMI assumes customer already have had apps ready and uploaded them to TMVMI server

How to do app wrapper for single sign on

We have two methods to support SSO One is using app wrapper technology and TMVMI will

modify the app to support SSO The other method is send the username and password to the app

by intent then the app developer will need to add the sample code in the app to support SSO

If you cannot re-develop the app you can use the first method If the app is still developing we

suggest you use the second method

bull App wrapper method

ndash Login to the administration web console then browse the URL

HTTPSlttmvmi_IPgt8443appsappwraphtm

ndash Click the Upload button to upload the app into web console

ndash Wait until the process is finished download the wrapped app and upload the app

to Applications screen

bull Intent method

ndash Re-develop the app by adding the sample code in the application

Override

protected void onCreate(Bundle savedInstanceState)

String strUsernameFromIntent = null

String strPasswordFromIntent = null

Intent intent = getIntent()

Bundle bundleExtra = intentgetExtras()

if (bundleExtra = null)

strUsernameFromIntent = bundleExtragetString(username)

strPasswordFromIntent = bundleExtragetString(password)

if (strUsernameFromIntent == null ampamp strPasswordFromIntent == null)

No usernamepassword in Bundle

else

No extras in Intent

ndash Repack the sign the app Upload the app to Applicationsgt Cloud Workspace Applications

in administration web console

ndash Edit the app enable ldquoEnable SSO for this applicationrdquo

Does app wrapper have limitation

bull App wrapper has some limitations

ndash APK signature checking If APK has signature checking wrapped APK may not run

correctly

ndash Code obfuscation If APK developer is using code obfuscation wrapper may not able

to find important functions for wrapping

ndash Function Even if wrapping succeeded the code we injected into APK still may not

work well

Why I canrsquot upload apps for single sign on

bull If you use Internet Explorer and you cannot upload apps successfully you may be having a

permission issue To resolve this follow the steps from this Microsoft article

ndash httpsupportmicrosoftcomkb908356en-us

Why does SSO fail with companylsquos exchange server

If the SSO fails with the companylsquos exchange server and get the following error message in

your Workspace ldquoYou donrsquot have permission to sync with this serverrdquo Please check whether the

number of your mobile devices that you bind to exchange server is ten or more than ten If it is

you cannot add extra mobile device and it will cause the SSO to fail

Please login Outlook Web App and delete unused mobile device from

ldquoOptiongtTelephonegtMobilerdquo

After you finished tap NEXT to try SSO again

Does TMVMI support all the video player

bull TMVMI only support the video player that uses the Android systemrsquos Media Player API to play

video

Some applications cannot run normally with Virtual Mobile

Infrastructure (VMI)

bull Some application developers encounter issues in running their apps in VMI This article

enumerates the possible reasons why some apps cannot run with the product

bull VMI is incompatible with certain settings in APK An app may fail to work in VMI if it has the

following settings

bull The application requires hardware support (eg Bluetooth or NFC)

ndash For Bluetooth APKs AndroidManifestxml contains the following stringltuses-

permissionandroidname=androidpermissionBLUETOOTH gt

ndash For NFC APKs AndroidManifestxml contains the following stringltuses-permission

androidname=androidpermissionNFC gt

bull The application needs OpenGL ES 20 or 30 support APKs AndroidManifestxml contains

the following stringsltuses-feature androidglEsVersion=0x20000

androidrequired=truegt

ltuses-feature androidglEsVersion=0x30000 androidrequired=truegt

bull The application needs Google Framework APKs AndroidManifestxml contains the string

belowltmeta-data androidname=comgoogleandroidgmsversion

androidvalue=integergoogle_play_services_version gt

bull The application must be run in SDK which version is greater than 22 APKs

AndroidManifestxml contains the following string wherein minSdkVersion is higher than

22ltuses-sdk androidminSdkVersion=integer androidtargetSdkVersion=integer

androidmaxSdkVersion=integer gt

bull Note In order for an app to work with VMI the minSdkVersion value should be less than

or equal to 22

bull An application contains mismatched ARM and x86 lib VMI supports APK with x86 since we

are running on x86 server Also VMI supports APK with ARM lib because it has box However

APKs that put ARM (or other non-x86 processors) lib in x86 directory are not supported APKs

with mismatched x86 libs and ARM libs are unsupported too Below are some examples of

unsupported settings

bull An APK has armeabi and x86 directories There are aso bso and cso in

armeabi and another aso bso and cso in x86 But bso is in ARM format which

means there is an ARM lib in x86 dir

bull An APK has armeabi and x86 directory There are aso bso and cso in

armeabi but only aso and bso in x86

Why does the installed application in TMVMI server fail to

login

When user logs in to the app from TMVMI server the application connects to the application

server from TMVMI server not from the the client If you fail to login in TMVMI server it may be

caused by a network problem Please check the network between the TMVMI server and the

application server by using telnet command telnet ltapplication server IPgt ltlogin portgt

How to change HTTPS certificate for Secure Access 21

How to check if Secure Access is connected to the server 22

How does Secure Access check if the user who is logging in is using the correct AD credentials

22

How to configure the Secure Access if the IP address of the management server is changed

23

How to configure the HTTP port in TMVMI Secure Access for playing video 23

Functions 24

Do you support notifications from mobile Workspace to real phone 24

Does Virtual Mobile Infrastructure support reconnection if it gets disconnected from the

network 24

Can users install or remove applications by themselves 24

What input method is used in the Workspace 24

Does TMVMI support the following mobile features CameraBluetoothGPSAudioVideo

25

User Management 25

What can users do if they forget the Workspace lock screen password 25

How to export or import user data in TMVMI server 26

How to export or import user data in External Storage 26

Why canrsquot I use Active Directory 27

Is it possible to block users that tries to brute force attack the VMI user credentials with VMI

client 27

How to get local user password without email 28

Why do I always see old web UI 28

TMVMI Client 29

How to download the mobile client 29

How to logout from the mobile client 29

Cannot install the iOS inhouse IPA in iOS 1031 or above 29

I have TMVMI installed and I can login but I canrsquot see the virtual desktop Why 29

Is it possible to log in to the same virtual phone from two different devices at the same time

30

Applications 30

How can I make sure that distributed 3rd party applications does not have any license issues

30

How to do app wrapper for single sign on 30

Does app wrapper have limitation 31

Why I canrsquot upload apps for single sign on 31

Why does SSO fail with companylsquos exchange server 32

Does TMVMI support all the video player 32

Some applications cannot run normally with Virtual Mobile Infrastructure (VMI) 33

Why does the installed application in TMVMI server fail to login 34





technology





and maintain










TMVMI



and tablet both






as an ISO file


ndash Memory 4-GB






ndash Memory 4-GB




corporate








Server



seat number


















mobile instance


mobile instance









features






Mobile






















Mac=SHA1




Mac=SHA1










during enrollment

Security












RMX in HTTPS




Workspace)




bull HTTPS port 443



Secure Access





Workspace



security

Server Installation


























































ndash


Secure Access


192168248021

ndash Range (1921682480~192168255255)









range


ndash cd vmimanager


Parameter error














Microsoft Hyper-V







Then try again




access the server












address






to Secure Access


client access)








bull Set privilege































bull To repair grub



in our system




















web console




















































server

















parameters

server 19216810111

3 Save the file



for playing video
















Functions


real phone




workflow below










reconnect























User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login









technology





and maintain










TMVMI



and tablet both






as an ISO file


ndash Memory 4-GB






ndash Memory 4-GB




corporate








Server



seat number


















mobile instance


mobile instance









features






Mobile






















Mac=SHA1




Mac=SHA1










during enrollment

Security












RMX in HTTPS




Workspace)




bull HTTPS port 443



Secure Access





Workspace



security

Server Installation


























































ndash


Secure Access


192168248021

ndash Range (1921682480~192168255255)









range


ndash cd vmimanager


Parameter error














Microsoft Hyper-V







Then try again




access the server












address






to Secure Access


client access)








bull Set privilege































bull To repair grub



in our system




















web console




















































server

















parameters

server 19216810111

3 Save the file



for playing video
















Functions


real phone




workflow below










reconnect























User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login






TMVMI



and tablet both






as an ISO file


ndash Memory 4-GB






ndash Memory 4-GB




corporate








Server



seat number


















mobile instance


mobile instance









features






Mobile






















Mac=SHA1




Mac=SHA1










during enrollment

Security












RMX in HTTPS




Workspace)




bull HTTPS port 443



Secure Access





Workspace



security

Server Installation


























































ndash


Secure Access


192168248021

ndash Range (1921682480~192168255255)









range


ndash cd vmimanager


Parameter error














Microsoft Hyper-V







Then try again




access the server












address






to Secure Access


client access)








bull Set privilege































bull To repair grub



in our system




















web console




















































server

















parameters

server 19216810111

3 Save the file



for playing video
















Functions


real phone




workflow below










reconnect























User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login












Server



seat number


















mobile instance


mobile instance









features






Mobile






















Mac=SHA1




Mac=SHA1










during enrollment

Security












RMX in HTTPS




Workspace)




bull HTTPS port 443



Secure Access





Workspace



security

Server Installation


























































ndash


Secure Access


192168248021

ndash Range (1921682480~192168255255)









range


ndash cd vmimanager


Parameter error














Microsoft Hyper-V







Then try again




access the server












address






to Secure Access


client access)








bull Set privilege































bull To repair grub



in our system




















web console




















































server

















parameters

server 19216810111

3 Save the file



for playing video
















Functions


real phone




workflow below










reconnect























User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login










mobile instance


mobile instance









features






Mobile






















Mac=SHA1




Mac=SHA1










during enrollment

Security












RMX in HTTPS




Workspace)




bull HTTPS port 443



Secure Access





Workspace



security

Server Installation


























































ndash


Secure Access


192168248021

ndash Range (1921682480~192168255255)









range


ndash cd vmimanager


Parameter error














Microsoft Hyper-V







Then try again




access the server












address






to Secure Access


client access)








bull Set privilege































bull To repair grub



in our system




















web console




















































server

















parameters

server 19216810111

3 Save the file



for playing video
















Functions


real phone




workflow below










reconnect























User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login










Mobile






















Mac=SHA1




Mac=SHA1










during enrollment

Security












RMX in HTTPS




Workspace)




bull HTTPS port 443



Secure Access





Workspace



security

Server Installation


























































ndash


Secure Access


192168248021

ndash Range (1921682480~192168255255)









range


ndash cd vmimanager


Parameter error














Microsoft Hyper-V







Then try again




access the server












address






to Secure Access


client access)








bull Set privilege































bull To repair grub



in our system




















web console




















































server

















parameters

server 19216810111

3 Save the file



for playing video
















Functions


real phone




workflow below










reconnect























User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login












Mac=SHA1




Mac=SHA1










during enrollment

Security












RMX in HTTPS




Workspace)




bull HTTPS port 443



Secure Access





Workspace



security

Server Installation


























































ndash


Secure Access


192168248021

ndash Range (1921682480~192168255255)









range


ndash cd vmimanager


Parameter error














Microsoft Hyper-V







Then try again




access the server












address






to Secure Access


client access)








bull Set privilege































bull To repair grub



in our system




















web console




















































server

















parameters

server 19216810111

3 Save the file



for playing video
















Functions


real phone




workflow below










reconnect























User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login






RMX in HTTPS




Workspace)




bull HTTPS port 443



Secure Access





Workspace



security

Server Installation


























































ndash


Secure Access


192168248021

ndash Range (1921682480~192168255255)









range


ndash cd vmimanager


Parameter error














Microsoft Hyper-V







Then try again




access the server












address






to Secure Access


client access)








bull Set privilege































bull To repair grub



in our system




















web console




















































server

















parameters

server 19216810111

3 Save the file



for playing video
















Functions


real phone




workflow below










reconnect























User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login





Server Installation


























































ndash


Secure Access


192168248021

ndash Range (1921682480~192168255255)









range


ndash cd vmimanager


Parameter error














Microsoft Hyper-V







Then try again




access the server












address






to Secure Access


client access)








bull Set privilege































bull To repair grub



in our system




















web console




















































server

















parameters

server 19216810111

3 Save the file



for playing video
















Functions


real phone




workflow below










reconnect























User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login






















ndash


Secure Access


192168248021

ndash Range (1921682480~192168255255)









range


ndash cd vmimanager


Parameter error














Microsoft Hyper-V







Then try again




access the server












address






to Secure Access


client access)








bull Set privilege































bull To repair grub



in our system




















web console




















































server

















parameters

server 19216810111

3 Save the file



for playing video
















Functions


real phone




workflow below










reconnect























User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login















Microsoft Hyper-V







Then try again




access the server












address






to Secure Access


client access)








bull Set privilege































bull To repair grub



in our system




















web console




















































server

















parameters

server 19216810111

3 Save the file



for playing video
















Functions


real phone




workflow below










reconnect























User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login











Then try again




access the server












address






to Secure Access


client access)








bull Set privilege































bull To repair grub



in our system




















web console




















































server

















parameters

server 19216810111

3 Save the file



for playing video
















Functions


real phone




workflow below










reconnect























User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login








access the server












address






to Secure Access


client access)








bull Set privilege































bull To repair grub



in our system




















web console




















































server

















parameters

server 19216810111

3 Save the file



for playing video
















Functions


real phone




workflow below










reconnect























User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login



































bull To repair grub



in our system




















web console




















































server

















parameters

server 19216810111

3 Save the file



for playing video
















Functions


real phone




workflow below










reconnect























User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login





















web console




















































server

















parameters

server 19216810111

3 Save the file



for playing video
















Functions


real phone




workflow below










reconnect























User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login




































server

















parameters

server 19216810111

3 Save the file



for playing video
















Functions


real phone




workflow below










reconnect























User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login










parameters

server 19216810111

3 Save the file



for playing video
















Functions


real phone




workflow below










reconnect























User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login





Functions


real phone




workflow below










reconnect























User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login













User Management


screen password







2 Select the user

3 Click Clear























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login

























Settings tab






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login






























TMVMI Client










virtual desktop Why








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login








will be kicked out

Applications





license














bull Intent method


Override











else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login








else

No extras in Intent







correctly




work well















video






following settings


















or equal to 22












login















video






following settings


















or equal to 22












login










following settings


















or equal to 22












login






login





Trend Micro Virtual Mobile Infrastructure (TMVMI ...€¦ · them through a L4 switch device. lient...

Documents

Transcript of Trend Micro Virtual Mobile Infrastructure (TMVMI ...€¦ · them through a L4 switch device. lient...