Transforming Your IT with AWS

Transforming your IT with AWS

Yuri Misnik CTO, Amazon Web Services UK & Ireland

Increased Agility

Has Become the No. 1 Reason Businesses Use the

AWS Platform

Foundation Services

API

Physical Infrastructure

Foundation Services

Platform Services

Applications Tools and Libraries

Platform Services

Enterprise Applications

Foundation Services

Regions Availability Zones


Points of Presence

Platform Services API

Platform Services

Tools and Libraries Applications

Foundation Services

Foundation Services


Storage (Object, Block and Archive)

Networking Security & Access Control


Compute (VMs, Auto-scaling and Load Balancing)

Points of Presence


Platform Services


Foundation Services




Databases Analytics App Services Deployment & Management

Mobile Services



Points of Presence



Foundation Services




Databases Analytics App Services Deployment & Management

Mobile Services

Enterprise Applications Virtual Desktops


Points of Presence

Collaboration and Sharing


Libraries, SDK’s

Administration

Human Interaction

Foundation Services




Databases

Relational

NoSQL

Caching

Analytics

Hadoop

Real-time

Data warehouse

App Services

Queuing

Orchestration

App streaming

Transcoding

Email

Search

Deployment & Management

Containers

Dev/ops Tools

Resource Templates

Mobile Services

Identity

Sync

Mobile Analytics

Notifications


Data Workflows

Usage Tracking Monitoring and Logs


Points of Presence


Platform Services API Libraries,

SDK’s

Web Console

Interaction

Human Interaction

Support

Command Line

Foundation Services






Points of Presence


API Libraries, SDK’s

Web Console

Interaction

Human Interaction

Support

Command Line

Databases

Relational

NoSQL

Caching

Analytics

Hadoop

Real-time

Data warehouse

App Services

Queuing

Orchestration

App streaming

Transcoding

Email

Search

Deployment & Management

Containers

Dev/ops Tools

Resource Templates

Mobile Services

Identity

Sync

Mobile Analytics

Notifications Data Workflows

Usage Tracking Monitoring and Logs

Platform Services Managed by Amazon

What are the most common use cases?

Development and Test Enterprise Applications Big Data Processing & Analytics High Performance Computing (HPC) Storage, Backup, and Archival Disaster Recovery Web. Mobile, and Social Apps Virtual Desktops Data Center Migrations

Most common use cases on AWS

What’s the tangible business benefit?

Who pays for this and how much does it cost?

Something may be impacted and we have very challenging KPIs –

can’t afford to experiment

Don’t have the man power to support the effort if migrated

(UAT and whatever else is required) as well as BAU

Information is too sensitive

Effort is being led by external party, not mystaff

(perceived lack of trust, team is not invested in me, sales

pitch for a product)

Don’t understand the assessment criteria used

Who are you? What is this Project?

Ramifications of a migration not fully known by

stakeholder (key knowledge left the business)

Required documentation to support highly complex server migrations is cumbersome and

will require significant effort

Don’t know, ask the business

Tech constraint: latency concern, too much data on

server (< 1TB), etc. Constraints are perceived 6

As in every migration, there are always concerns

EnterpriseCapabilities

Consistent

Targeted

Repeatable

Proven

Fram

ewor

k

Technology Alone is Not the Answer

IT BUSINESS DRIVERS •  ROI Driven: Find

more OpEx

•  Agility: Manage / manipulate IT assets more quickly

•  Control of Cloud Services adoption

•  Improve management of Cloud Environment

•  Faster, convenient Provisioning

CAPABILITIES •  Cloud Infrastructure

•  Automated Provisioning

•  Operations Management

•  Automation / Integration

•  People / Process

•  Financial Metrics / Reporting

V1/Crawl “On-Demand IT”

V2/Walk “Service Broker”

V3/Run “Strategic

Differentiator”

TRANSITO

N

TRANSITO

N

Implement Basic Capabilities Infrastructure Provisioning Automation Manual Processes Individual OM tools COE

Expanded Platform use Service Catalog Extended Automation & Integration Operationalise Management Tools People/Process Improvements IT Business Management

Infrastructure and Platform Services App Stack Provisioning Self–Service for Requests via Enterprise Catalog Full Automation – Self Healing Policy-driven Operational Control People/Process Transformed to Cloud Ops Model

Platform maturity through iterations

•  Partners (SIs, Niche, MSP, etc)

•  AWS Professional Services

•  Training •  Enterprise Support

model

People

• Discovery and Assessment Process defining the roadmap, quick wins and adoption plan

Roadmap

•  TCO analysis (Building the business case)

• Business benefits and value driven analysis

• Cost of migration (planning the execution)

Financials

•  Technology assessment

•  Security assessment and Security run-books

•  Portfolio evaluation •  Technology partners

Technology fit

Planning Cloud Transformation

Sourcing

Skills and Capabilities

Team Composition

Partnering/sourcing options – structural, geo and legal Validating vendor capabilities & SLAs Hardened interfaces – defined expectations and penalties

Scalable teaming model: based on 2-pizza teams Roles and accountabilities for complete ITSM (owning the service)

Well-rounded universalists Skills profiles for various roles in the team Balancing development, sysops, project management and business skills

Core Team

Strategy Architecture

Support Engineering

Security DevOps

Ski

ll D

omai

ns

Competency Levels

Developing a People Model

AWS Enterprise Engagement Model •  All resources are based in the

UK and EMEA – local to you •  Close connections and

feedback to the engineering teams in Seattle

•  Executive sponsorship for key accounts locally and globally

•  Support during all faces of your journey to the AWS Cloud

YOU (Customer)

UK Account Manager

Solution Architect

Support

Partner(s) (Sis, ISVs)

Prof. Services

Training and Certification

AWS Enterprise Engagement Team

Customer

TAM

Support Team

Solutions Architect

Account Manager

Dedicated enterprise engineer focused on operations, reactive/proactive support and escalations

Works with the customer on Cloud strategy, roadmaps, design and envisioning

Focuses on business relationships and ensure customers are receiving the best value from AWS services

24x7x365 Support Engineer Team

Core UK Account Team working with you

Strategy

Platform Evaluation

TCO Tools

Managed Ops

Cloud Management and Capacity Planning

Cost Optimisation

Migration Tools

Testing Tools

AWS Partners

Certification

Validate your teams’ skills, knowledge, and expertise

with the AWS platform

Training

Skill up and gain confidence to design, develop, deploy

and manage your applications on AWS

AWS Training & Certification




model

People


Roadmap




Financials




Technology fit


Reduce Risk

Reduce Costs

Sustain & Improve

. . . by bringing estate current and identifying & solving emerging issues

. . . by reducing size & complexity of portfolio & infrastructure

. . . Invest in data & processes that keep estate recent and optimised

ü Target operating environment standards published

ü Business choices based on application business value

ü Alignment with security on appropriate isolation of non-refreshed applications & assets

ü  Integrated Portfolio roadmaps

ü Targeted cost reduction initiatives within infrastructure

ü Reduce size and complexity of application portfolio and reduce the operating locations

ü Move from “Transition to Support” to “Operate by Design”

ü Focus on TCO of the app and future operational reliability

ü  Improve management information – trusted sources and ownership

Align with broader Enterprise IT program

Results Discovery Workshop

Customer is willing to commit to perform an initial assessment and provide resources to enable a discovery workshop

Context

•  Industry Insights • Business Strategies and Priorities • Capabilities and benefits

Analyse

• Assess Current State • Define Future State •  Identify quick wins and blockers

Prioritise

• Select and Rank Initiatives • Create a roadmap • Build evaluation plan

AWS Awareness

Design Framework and Roadmap

PoC & Workload Analysis

Execution Plan STR

ATEG

IC A

SSES

MEN

T Business Level

Technical Level

IT Operations

Level

Initial Discovery




model

People


Roadmap




Financials




Technology fit


Building cost, Maintenance, Taxes, Security staff, Facilities staff, Power cost, Cooling cost

OS, hypervisor, data center management software. Software Licensing and Maintenance

Virtualisation admin, system & storage admin, network admin, security admin, data center admin

Network Infrastructure (LAN switches, WAN capacity) + Maintenance Network Admin

Storage Infrastructure (SAN switches, Disk) + Maintenance Storage Admin

Server Hardware + Maintenance Server Software + Maintenance (OS, Virtualisation)

AWS TCO Model

Facility Costs

Software Costs

IT Admin Costs

Network Costs

Storage Costs

Server Costs

Power/Cooling (compute, storage, shared network) Data Center Administration (procurement, design, build, operate, network, security personnel) Rent/Real Estate (building deprecation, taxes) Software (OS, Virtualisation Licensing & Maintenance) RAW vs. USABLE storage capacity Storage Redundancy (RAID penalty, OS penalty) Storage Backup costs (Tape, backup software) Bandwidth, Network Gear & Redundancy (Routers, VPN, WAN)

DON’T FORGET

THINK BENEFITS

Reduced Procurement Time Right-sized Resource Provisioning Less down time, increased productivity

In Your TCO Analysis




model

People


Roadmap




Financials




Technology fit


•  Drive standardisation on a catalog of standard cloud or hybrid landscapes or patterns

•  Build-in high availability (HA) and disaster recovery (DR) into the basic enterprise patterns

•  Use full breadth of AWS platform to maximise value and minimise unnecessary overhead

•  Maintain a controlled repository of infrastructure configuration scripts (AWS CloudFormation or partner tools)

•  Use partner or custom provisioning portals with appropriate approval workflows

Presentation Business and Data Logic Database

Presentation

Business Logic and DAL

Database

Amazon RDS

Amazon EC2

Presentation

Amazon EC2

Business Logic and DAL

Amazon EC2

Amazon EC2

Database hosted on

EC2

Pattern 1

Pattern 2

Standardise on patterns

•  Dedicated Web server hosting is default and preferred option

•  Support both Windows/IIS/.Net and RHEL/Tomcat/JBOSS/Java stacks

•  Support both SQL Server and Oracle 11g Databases on RDS

•  Avoid Enterprise editions of DBs unless absolutely required

•  HA and DR base vertical patterns supported natively

Web Server

Business Logic

Amazon RDS

Example: Web Hosting

Presentation Layer

Service Integration Layer

Environments Layer

Internal Outsourced AWS Cloud X

Assets & CIs

Metering

Logs

Events

Alerts

Operations Data

Warehouse

Service Management Governance Operations Services

Catalogue

Service Desk Service Portal APIs Standards

Policies Principles Templates Definitions Patterns Constraints

How?

States CMDB Financials Metrics Reports Analysis

What?

RunbookRepository

AWS Hybrid Management

•  Use full breadth of AWS Platform to maximise business and IT benefits

•  AWS and Partner ecosystem in the UK and Ireland have mature capabilities to drive People, Process and Technology aspects of Cloud Transformation

•  Invest in the Cloud Discovery Workshop and Assessment to build strategy

•  Choose consistent and comprehensive Cloud transformation framework for enterprise-wide IT Transformation

Summary

AWS Enterprise Summit

@AWS_UKI

#AWSSummit

Transforming Your IT with AWS

Technology

Transcript of Transforming Your IT with AWS