Transforming Training with VR, Simulations and Certification · Validate your in-house training...

Trans forming Training with VR, Simulations and Ce rtifica tionKim Wee

He ad Cargo Produc ts

we e [email protected]

17 Se pte mbe r 2019

Big te xt + image s lide

50pt type with 55pt line s pac ing

To represent and serve the airline industry

Founded in 1945

290 member airlines, representing 82% global traffic

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We set STANDARDS

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We provide SERVICES

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We advocate for the INDUSTRY

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Training

Cons ulting

Publications

Eve nts & Partne rs hips

Bus ine s s Inte llige nce

Labe lmas te r Sympos ium6

Source: LinkedIn Learning: 2018 Workplace Learning Report

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of employees would stay at a company longer if it invested in their career development94%Source: LinkedIn Learning: 2018 Workplace Learning Report

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Transforming Training

Imme rs ion

Inte rac tivity

Exce lle nce


Theoretical training has limitations

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• Pas s ive• Subje c t to e quipme nt

availability and/or we athe r• Poor re te ntion of knowle dge• Se curity and logis tics

challe nge s• Limite d to daylight hours • Infre que nt/random e xpos ure

to irre gular s ce nariosLabe lmas te r Sympos ium

Realism and practice improve e ffe c tive ne s s


• Cons ulte d with indus try to unde rs tand training ne e ds• Prac tical, on-the -ground

e xpe rie nce while minimizing ramp acce s s

• Imme rs ion in a s imulate d ope rational e nvironme nt to e nhance knowle dge re te ntion

VR addresses training limitations


• Full imme rs ion in an inte rac tive , re alis tic 3D e nvironme nt

• Full compliance with indus try s tandards

• Acce s s ible anytime• Eas y to s e t-up and us e

Principles of VR in training


• Emphas ize princ iple s to le arn• Spot random ope ration is s ue s • Introduce infre que nt e rrors• Familiarize with diffe re nt

airc raft • Move rapidly in virtual s pace• Simulate day/night ope rations• Expe rie nce le ve ls of vis ibility• Score traine e s imme diate ly

2 to start; another 2 followe d


Airc raft Turnaround Ins pe c tion

Mars halling

Pas s e nge r Boarding Bridge Ope rations

Pus hback Ope rations

Making VR easy to use is c ritical


• A plug-and-play s ys te m with an intuitive us e r inte rface

• Simple s e tup in any s pace with s traightforward wire conne c tions

• Quick change be twe e n us e rs• Eas y we b download of update s

and ne w VR module s

Initial implementation challe nge s


• Re thinking the training• Training ins truc tors• Re vis ing le s s on plans• Introduc ing prac tice and

as s e s s me nt s lots

Benefits we know VR brings


• Provide a s afe , imme rs ive e nvironme nt

• Acce s s anytime , anywhe re• Expos e s traine e s to diffe re nt

e nvironme ntal conditions and s ce narios

• Improve s knowle dge re te ntion and s taff e ngage me nt

• Complie s with indus try s tandards• Eas y s e tup, us age and

imple me ntation VR module s

What we have observed in prac tice


• Improve d knowle dge re te ntion• More rapid familiarization to

re al e nvironme nt• Gre ate r e xc ite me nt in le arning• More confide nce in ope rations• Be tte r unde rs tanding of

le arning abilitie s

Whitepaper: www.iata.org/training/Docume nts /IATA-VR-for-Ground-Ope rations -White pape r.pdf

http://www.iata.org/training/Documents/IATA-VR-for-Ground-Operations-Whitepaper.pdf

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Aviation XR We e ke nd7-9 Se pte mbe r 2019Crans -Montana, Switze rland


Imme rs ion

Inte rac tivity

Exce lle nce


Dangerous Goods Simulation Tool


Imme rs ion

Inte rac tivity

Exce lle nce


Quality program to achie ve e xce lle nce

The Ce nte r of Exce lle nce -Training Validation Program (TVP) was e s tablis he d to s tandardize the ope rational as pe c ts of managing an aviation training organization and to s upport airline s and ope rators to me e ts inte rnational s tandards of ope ration, training de live ry and quality manage me nt

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Objectives

Es tablis h and maintain high s tandards for de ve lopme nt and

manage me nt of training

Advance the adoption of cos t-e ffe c tive compe te ncy–bas e d

training and as s e s s me nt

Ele vate workforce compe te ncy and capac ity-building of the air

trans port

Improve s afe ty and e ffic ie ncy of air trans port through highe r

s tandards of training

Inte rnationally re cognize d ce rtification for e xce lle nce in

corporate training

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Who can join the program? Airline s and othe r ope rators de dicate d to air trans portation

Fre ight forwarde r

Fre ight Forwarde rs Cargo Te rminalOpe rators

Ground Handling Agents

Airline s

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Training courses available for validation

Passenger Services

Ramp Handling

Load Control

Cargo Handling

Primarily for ope rational cours e s

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Dangerous Goods/Hazmat

Services and solutions to achieve excellence

Training Validation

Training Consultancy

Provides expe rtis e for comple te training needs analys is le ading to the des ign of a cus tom training program to fit your le arne r and bus ines s goals .

Training needs analys is

Cus toms cours e des ign

Compe tence -bas ed training

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Provides your training organization with the opportunity to acquire ce rtification from IATA in recognition of your e s tablis hed training.

Recognition of training organizations

Validation of training programs

Program status StatusPilot the concept and content on the following training cours e s :

Cargo Warehous e Ope rations ULD Handling and Build-up Live Animals Cargo Handling Peris hable Cargo Handling

Offic ially launched at the IATA Training Confe rence in April 10-13, 2019, in New De lhi

Certified training organization: 2 Validated training programs : 4 Certification unde r dis cus s ion: 30+

Certified companies

Undergoing certification

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Benefits

Apply Training Ce ntre of Exce lle nce and award ce rtification in re cognition of e s tablis h training

Validate your in-hous e training program and ward ce rtification in me e ting training s tandards

Award e mploye e with IATA cours e ce rtificate , upon comple tion of your in-hous e training

Es tablis h high s tandards of ope rations , training de s ign, and quality manage me nt

Advance the adoption of cos t-e ffe c tive compe te ncy bas e d training program

Improve s afe ty and e ffic ie ncy through high s tandards of training

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www.iata.org/training

Transforming Training with VR, Simulations and Certification · Validate your in-house training...

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