Training Today May-July 2011 Issue

training today cci may/july 2011 1

In this edition:

safety trainingMinimising risk in your workplace

www.ccibusinesstraining.com may — july 2011

training today

CCI’s Business Training Directory www.ccibusinesstraining.com

18 new and revised

OSH coursesBetter people Better teams

Better business

your essential training & development resource

www.ccibusinesstraining.com


http://www.cciwa.com

2 training today cci may/july 2011

What’s inside ...

Welcome to the May–July 2011 edition of Training Today, CCI’s dynamic and practical training and development directory, distributed every two months to thousands of CCI clientele.

In this edition we would like to focus your attention on the

extended range of health, safety and environment courses

currently on offer via CCI’s Business Training Services.

For over 20 years, CCI has been involved in the formation

and implementation of workplace safety, health and workers

compensation. We know more about the system and legislation

than any other group in WA. We are keen to share that

knowledge and learning with you via the 18 new and revised

training courses facilitated by our internal OSH team.

Our point of difference is that course materials are

prepared and delivered in-house by CCI’s own team of OSH

advisors, so you can be certain that you are receiving up-to-

date expert advice and practical solutions. CCI members also

have the benefit of ongoing advice and support so the skills

and concepts learned can be effectively implemented in the

workplace.

Point of difference At CCI we are making it easier to do business by delivering

practical, industry driven courses for individuals and teams.

I encourage you to access our website

www.ccibusinesstraining.com and peruse the full course program

outlines available in PDF download for your convenience.

Please enjoy this edition of Training Today.

Jacqueline DoddManagerBusiness Training Services

Feature: Safety training - who needs it? Providing a safe workplace for your employees 3

Health, Safety and Environment 4 Raise awareness and educate your employees on a wide range of issues

Human Resources and Employee Relations 6 Keep up with the changing legislative nature of the work environment

International Trade 9 Develop your skills in international trade management

Personal Development and Professional Skills 10 Attain knowledge for both personal development and career advancement

Supervision and Frontline Management 12 Acquire the relevant knowledge, skills and attitude to demonstrate effective workplace leadership

Hot Topics 14

Contacts 15

http://www.cciwa.com


Karin Lee has been employed at CCI since 2005. Karin deals with employers from various industries to advise them of their obligations under various pieces of legislation and provides practical information to enable employers to meet these obligations.

Karin manages the Safety and Risk Consultancy services provided by CCI and delivers

safety management systems, OSH management strategies, workers’ compensation and injury

management consultancy, workplace services and auditing expertise to employers.

Karin’s broad knowledge base is a result of her legal experience, previous work with a major

insurer and WorkCover Qld, and the broad variety of matters dealt with in the busy Safety and

Risk Services team at CCI.

Safety training – who needs it?By Karin Lee - CCI Senior OSH Advisor, Health, OSH and Workers Compensation

It can be difficult to identify the specific type and depth of training that is needed to ensure that you are meeting your obligation to provide a safe workplace. Employers have a legal duty to provide training, instruction and supervision to ensure that employees and other people at the workplace are not exposed to hazards.

How do I know who needs safety training?1. Identify the gaps

Conduct a Training Needs Analysis (TNA) to determine the OSH training needed in your organisation. This should identify the gap between current knowledge and skills, and the required OSH competencies.

2. Prepare a plan Develop and implement a Training Plan based on the outcome of the TNA. Employee training needs and plans should be regularly reviewed to ensure currency.

3. Find the right course Identify suitable training courses available. In some cases a tailored solution may be necessary.

4. Evaluate the outcome Did the training meet your needs? Effective training should bring about behaviour and/or cultural changes in your workplace, and ultimately minimise your employees’ exposure to risk.

It is important to keep your safety training focused on

your own business to minimise the exposure to risk at your

workplace. Consider what kinds of hazards exist and what kind

of information and skills your employees need to avoid injury or ill

health effects when at work.

You’ll need to identify the kind of training that is needed, who

needs to attend specific training courses, and how you can

measure the success of safety training in your workplace.

The people who are expected to enforce your safety rules

must be competent to perform this task. It is not necessarily a

skill that comes naturally to managers and supervisors and they

may require further training. It’s important to consider whether

your managers and supervisors understand the risks in their

work areas and are well-equipped to teach, supervise and direct

their teams about safety matters. Sometimes, these people will

need to attend courses specifically designed for managers and

supervisors so they aquire the skills required to manage safety in

the workplace, not just the ability to identify issues and respond

to them as the rest of the workforce would.

Make sure the courses that employees attend offer the

maximum benefits in practical terms and bring about changes

in workplace behaviour and culture. Safety training should be

focused on how to apply ideas in the workplace to reduce the

likelihood of injuries, and should be directed at real risks and real

solutions.

Your business may benefit most from safety training modules

that are tailored to the specific requirements of your business.

Sessions can be designed especially for your workplace and

delivered in your work area, addressing particular activities and

strategies for managing your safety risks. These will also refer

to your own safety policies and procedures to reinforce the

importance of these documents.

If you would like to discuss your training requirements, we can provide you with the training course options that would best suit your needs. Contact CCI’s OSH Training Consultant on 9365 7689.


Health, Safety and EnvironmentEffectively and safely managing your workforce can be a bit of a minefield so you’ll need to work smart to stay on top of your responsibilities. Having a well equipped ‘toolbox’ of proven strategies and planning methods will help you stay ahead of market trends, achieve your goals and meet your organisational objectives.

Gain the skills, the knowledge, the approach and the qualifications to stay ahead of the game at work.

Health, Safety and Environment Apr

il

May

June

July

Aug

ust

Sep

tem

ber

Oct

ober

Nov

embe

r

Dec

embe

r

Dur

atio

n -

Day

/s

$ (M

embe

r)

$ (N

on-m

embe

r)

Introduction to Occupational Safety and Health

7 5 1 1 490 620

Managing Occupational Safety and Health 18-20 27-29 14-16 28-30 3 990 1,150

Occupational Safety and Health Representatives’ Training

11-15 2-6 20-24 25-29 22-26 5-9 10-14 21-25 5-9 5 1,050 1,200

Occupational Safety and HealthRepresentatives’ Refresher

10 4 1 490 620

Role of the Safety Committee 8 11 10 1 490 620

Occupational Safety and HealthLegislation

11 12 1 490 620

Manual Handling 16 12 6 1/2 385 435

Job Safety Analysis, Risk Assessment and Accident Investigation

4 15 2 1 490 620

Effective OSH Consultation and Dispute Resolution

5 25 7 1/2 385 435

Safety Essentials for Small Business 30 1 1/2 385 435

Workers Compensation Essentials Training for Small Business

23 2 1/2 385 435

Developing and Implementing a OSH Management System

13-15 19-21 14-16 3 1,500 1,700

Understanding the Impact of Harmonised OSH Laws

20 2 14 13 1/2 385 435

Working Safely with Hazardous Substances

13 10 1 490 620

Developing and Running Effective Safety Inductions

21 11 14 1/2 385 435

How to Effectively Enforce Safety Policies in the Workplace

1 16 21 1/2 385 435

Boardroom Briefing 26 20 23 2 hrs 350 425

Workers Compensation: How toMaximise Control and Minimise Cost

7-8 17-18 2 880 960

New Course

For further information on any of the above courses, please visit www.ccibusinesstraining.com


In Focus

Health, Safety and Environment

Book now to secure your place: www.ccibusinesstraining.com, contact CCI Business Training Services on 9365 7500 or email [email protected]

Safety Essentials for Small Business When considering your obligations as a small business employer you need to be aware of the essential steps to effectively manage safety in your workplace. This course will provide owners/managers/employees of small business with the knowledge and practical advice to understand your legal requirements, and give you practical tips for managing the various aspects of occupational safety and health management within your workplace.

Who should attend?Small business Managers, Supervisors and employees.

Dates30 June1 September

Course fee$385 Members$435 Non-members(Prices include GST)

Manual Handling This practical half day course will provide you with an understanding of the do’s and don’ts involved with Manual Handling in the workplace. It covers legislative requirements, a manual handling risk assessment, procedures and controls used to prevent manual handling injuries within your workplace.

Who should attend?Employees involved in manual tasks: employers, Managers, Line Supervisors, health and safety representatives or those responsible for OSH in the workplace.

Note: This course is also recommended as on-site training customised to your particular manual handling hazards.

Dates16 May12 July6 October

Course fee$385 Members$435 Non-members(This course does not attract GST)

Managing OSHManagers and supervisors are key personnel in every workplace. They need a range of skills in order to effectively manage safety in the workplace. This program equips each participant with the knowledge and skills to effectively implement and supervise a workplace risk management program.

Who should attend?Safety co-ordinators, Managers, workplace Supervisors and any staff members who may be considered for future leadership roles within the organisation.

Pre-requisitesThe Introduction to OSH course is strongly recommended.

Dates18-20 April27-29 June14-16 September28-30 November

Course fee$990 Members$1,150 Non-members(Prices include GST on lunch component only)

Working Safely with Hazardous SubstancesEmployers have a legal obligation to reduce any risk arising from exposure to working with a hazardous substance at the workplace. This session delivers information about the provisions of the legislation that deal with hazardous substances, MSDS and their role in managing safety related to hazardous substances and a range of practical risk management skills.

Who should attend?Managers, Supervisors, Team Leaders and operational staff or anyone who requires an understanding of working safely with hazardous substances in the workplace.

Dates13 July 10 October

Course fee$490 Members$620 Non-members (Prices include GST)


mailto:[email protected]


Human Resources and Employee RelationsManaging your human resources effectively is critical to sustaining a productive workplace. In a smaller organisation you’ll need to keep up to speed across a wide range of procedures and requirements, while a large enterprise might expect detailed knowledge of specific business functions.

Gain the skills, knowledge and the approach to manage your workforce for better productivity.

Human Resources and Employee Relations A

pril

May

June

July

Aug

ust

Sep

tem

ber

Oct

ober

Nov

embe

r

Dec

embe

r

Dur

atio

n -

Day

/s

$ (M

embe

r)

$ (N

on-m

embe

r)

Employment Law Fundamentals 12 18 30 1 490 620

Employment Law for Payroll Professionals 24 9 1 490 620

Understanding your Awards and Agreements

12 12 10 1 490 620

Effective Interviewing 25 31 1/2 385 435

How to Conduct a Good Counsellingand Discipline Meeting

20 29 25 1/2 385 435

Termination of Employment: Getting it Right!

19 28 24 1 490 620

A Manager’s Guide to Disciplining and Terminating Employees

28 8 20 1/2 385 435

Contracts of Employment: Getting it Right

19 23 18 1/2 385 435

Managing Sick Leave in the Workplace 22 7 1 490 620

Workplace Investigations 19 5 1/2 385 435

General Protections: Reducing the Risk 29 1 24 1/2 385 435

Understanding the National Employment Standards

7 31 1/2 385 435

Understanding Enterprise Agreements Under the Fair Work Act

26 1 490 620

Negotiating Enterprise Agreements 27 1/2 385 435

Introduction to the Fair Work Act 19 27 1 490 620

Introduction to Employee Entitlements for Small Business

26 6 28 1/2 325 375

Introduction to Termination of Employment for Small Business

13 4 18 1/2 325 375

Effective HR Policies (Draft, Implement and Enforce)

15 15 9 1/2 385 435

Managing Social Media in the Workplace

20 29 1/2 385 435

Workplace Relations Compliance for the HR Manager

17 23 1 635 750

Managing Pregnancy and Family Responsibility in the Workplace

13 1/2 385 435

New Course



In Focus

Human Resources and Employee Relations


The Manager’s Guide to Disciplining and Terminating EmployeesManaging employees with performance problems has always been one of the biggest challenges for managers. Recent changes to the law have increased the responsibilities of managers to document decisions and follow correct procedures when dealing with staff. This course will help you understand the procedure required when counselling, disciplining or terminating employees who have performance problems.

Who should attend?Managers, Supervisors and Team Leaders who are responsible for dealing with poor performing employees.

Dates28 April8 July20 October


Effective InterviewingThe value of a well executed interview should not be underestimated by anyone charged with the responsibility of recruitment. It is a critical touch point, an opportunity to impress upon the candidate the desirability of the role and the benefits of working for the company. Whether you are a seasoned interviewer looking to enhance your recruitment outcomes, or you simply wish to learn the fundamentals of effective interviewing, this course is for you.

Who should attend?Human Resource Professionals, Recruitment Professionals, Supervisors, Line Managers, Managers and any employees responsible for conducting recruitment interviews.

Dates25 May31 August


Termination of Employment: Getting it Right!Recent management surveys reveal that receiving a claim for unfair dismissal is one of the greatest fears for most employers. This program examines what constitutes a valid reason to end an employment contract and the basic pre-termination procedures necessary to avoid an unfair dismissal claim. The program bridges the gap between knowing the theory of procedural fairness when counselling and disciplining employees and actually applying it in the workplace.

Who should attend?Human Resource Professionals and Senior Managers.

Dates19 April28 July24 October


Employment Law Fundamentals Do you understand the different aspects of employment law that apply to your organisation? Are you having difficulty keeping up to date with the changes? Do you have trouble differentiating between state and federal laws?

This full day program provides information on employment contracts, legislation, awards, agreements and other employee entitlements. It will also give you useful strategies to ensure your company adheres to legal requirements.

Who should attend?Company Owners and Directors, Line Managers and Human Resource staff.

Dates12 May 18 August 30 November

Course fee$490 Members $620 Non members (Prices include GST on lunch component only)




SE

RV

ICE

SSSCCI’s Safety and Risk Services team provide a complete solution to your workplace safety and health, workers’ compensation and related risk management requirements.

Our team of advisers are experienced and pro-active professionals that can assist you with the following:

- Workplace inspections, audits and assessments

- Development, review and implementation of safety systems

- Workers’ compensation and injury management

- Workers’ compensation self insurance procurement and management

- Training services and other products

- Customised solutions for your business

With over 20 years of experience within our team, we have developed our products and services to meet the needs of all types of businesses and can also customise solutions for your business.

Let CCI’s Safety and Risk Services team be your safety expert.Contact us today on (08) 9365 7415 or [email protected]

0286

Do you need an OSH expert for your business?

0286 OSH tt A4 ad D2.indd 1 10/03/11 10:26 AM

www.cciwa.com



CCI - Australian Institute of Export Alliance

CCI is partnering with the Australian Institute of Export to provide business professionals in Western Australia with quality international trade programs. These practical programs will assist you and your team to develop your skills in international trade management, covering both exporting and importing procedures as well as documentation, finance and payments.

International TradeGlobal operations are more common today than ever before and having the right mix of strategic planning, regulatory knowledge and management skills are essential to maintain compliance and peak efficiency. Having a handle on the details while keeping a big-picture perspective will give you the confidence to analyse information, assess situations and use your judgement in a range of contexts.

Gain the skills, the knowledge, the approach and the qualifications to put your international gateway on the map.

International Trade Apr

il

May

June

July

Aug

ust

Sep

tem

ber

Oct

ober

Nov

embe

r

Dec

embe

r

Dur

atio

n -

Day

/s

$ (M

embe

r)

$ (N

on-m

embe

r)

Export Procedures 22-23 19-20 2 880 960

Import Procedures 8-9 14-15 1 490 620

International Trade Law and Intellectual Property

14 18 17 1 490 620

Understanding Documentary Credits 17 29 1 490 620


Understanding Documentary CreditsDocumentary Credits play an important role in successful export/import transactions. This course is presented in a concise format, providing participants with current facts and advice for using letters of credit as a payment method in your export or import transaction.

Who should attend?

Importers and exporters wanting to streamline procedures.

Dates

17 June 29 September

Course Fee

$490 Members $620 Non-members (Prices include GST)

Export ProceduresThis two day export procedures course provides participants with current facts, regulations and advice on exporting tangible products from Australia and is delivered by industry experts.

Who should attend?

People from all walks of industry attend AIEx export courses. This includes those becoming acquainted with the export industry to export officers, clerks, managers and company directors. In addition, support service providers are encouraged to attend these workshops in export procedures to become familiar and well versed in the activities of their exporting clients (government, insurance, finance etc).

Dates

22-23 June 19-20 September

Course Fee

$880 Members $960 Non-members (Prices include GST)

International Trade


SE

RV

ICE

SSS

CCI’s Safety and Risk Services team provide a complete solution to your workplace safety and health, workers’ compensation and related risk management requirements.

Our team of advisers are experienced and pro-active professionals that can assist you with the following:

- Workplace inspections, audits and assessments

- Development, review and implementation of safety systems

- Workers’ compensation and injury management

- Workers’ compensation self insurance procurement and management

- Training services and other products

- Customised solutions for your business

With over 20 years of experience within our team, we have developed our products and services to meet the needs of all types of businesses and can also customise solutions for your business.

Let CCI’s Safety and Risk Services team be your safety expert.Contact us today on (08) 9365 7415 or [email protected]

0286

Do you need an OSH expert for your business?

0286 OSH tt A4 ad D2.indd 1 10/03/11 10:26 AM




Personal Development and Professional SkillsOpen your eyes to new skills and knowledge that will help you take charge of your personal and professional priorities. Whether you want to identify opportunities for improvement, manage your work habits better or set your own goals, plans and performance targets, CCI has a range of courses to help you maintain and develop your professional direction.

Gain the skills, the knowledge, the approach and the qualifications to set a course for your future.

Personal Development and Professional Skills A

pril

May

June

July

Aug

ust

Sep

tem

ber

Oct

ober

Nov

embe

r

Dec

embe

r

Dur

atio

n -

Day

/s

$ (M

embe

r)

$ (N

on-m

embe

r)

Telephone Techniques 20 8 1 470 620

Selling and Marketing - The Essentials 1 3 1 470 620

Effective Business Writing 11 12 1 470 620

Speaking from Strength 4 9 15 8 1 470 620

9 Steps to Great Presentations 5 10 16 9 1 470 620

Effective Minute Taking - What to do, what not to do and what to avoid

6 26 22 1/2 325 375

Introduction to Accounting 6 9 5 1 550 645

Introduction to Project Management 28 21 1 16 1 550 645

Workplace Etiquette 1 11 1/2 350 425

Assertiveness in the Workplace 8 2 10 6 1 470 620

Communicating for Success 3 12 12 1 470 620

Dealing with Difficult People 16 15 24 1 470 620

Conflict Resolution 4 7 1 470 620

Time and Stress Management 19 13 8 7 1 470 620

Core Skills for the Frontline 16 20 26 1 470 620

Effective Influencing Skills 13 14 21 1 470 620

Prince2 Project Method – Foundation Training

5-7 28-30 13-15 15-17 3 1,779 1,979

Prince2 Project Method – Practitioner Training

8&11 1&4 16&19 18&19 2 1,175 1,295

Prince2 Project Method - Foundation and Practitioner Training Package

5-11 28-4 13-19 15-19 5 2,595 2,845

New Course



In Focus

Personal Development and Professional Skills


Conflict ResolutionThis course has been specifically designed to provide participants with the skills and knowledge required to effectively resolve conflict in the workplace. Participants will be able to resolve conflict in a timely manner to ensure that corporate objectives are achieved, including the establishment and maintenance of a harmonious work environment.

Who should attend?Leading hands, Supervisors, Managers, Team Leaders and anyone who has supervisory responsibilities which will benefit from their ability to effectively manage conflict situations.

Dates4 July7 November

Course fee$470 Members$620 Non-members(Prices includes GST on lunch component only)

Telephone TechniquesYour callers form an impression of you and your organisation from your telephone manner. Based on this impression, they formulate an opinion of your competency in assisting them to develop a favourable outcome. Just remember - “You never get a second chance to make a good first impression.” That’s even more reason to make each call a quality call.

Who should attend?Staff and employees who use the telephone on a regular basis in their daily duties and who need to be conscious of their choice of words and telephone mannerisms.

Dates20 June 8 September

Course fee$470 Members$620 Non-members(Prices include GST)

Assertiveness in the WorkplaceThis workshop is designed for anyone who wants to improve their ability to express themselves effectively. You will learn how to use appropriate behaviour and communication in the workplace, which will enable you to present yourself more effectively and confidently and increase your effectiveness in your current and future roles.

Who should attend?This course is designed for anyone who feels that a more assertive approach might lead to better business outcomes and reduced stress levels.

Dates8 April2 June10 August6 October

Course fee$470 Members$620 Non-members(Prices includes GST)

Effective Business WritingWriting is an essential business skill. Whether writing emails or letters, or preparing tenders or proposals, it is important to deliver a message in a way that is clear and focused. This practical course will provide you with techniques to improve your style and skill in writing business documentation.

Who should attend?Anyone who wants to improve the effectiveness of their written communication.

Dates11 May12 October

Course fee$470 Members$620 Non-members(Prices includes GST)




With a range of flexible units to choose across many industry sectors, you can target your training to the areas you need the most to develop an effective, functioning and performance-focused team.

Gain the skills, the knowledge, the approach and the qualifications to become an A1 leader at work.

Supervision and Frontline Management A

pril

May

June

July

Aug

ust

Sep

tem

ber

Oct

ober

Nov

embe

r

Dec

embe

r

Dur

atio

n -

Day

/s

$ (M

embe

r)

$ (N

on-m

embe

r)

Introduction to Supervision - Part 1 9-10 20-21 5-6 8-9 13-14 4-5 3-4 2 840 960

Introduction to Supervision - Part 2 18-19 23-24 27-28 25-26 17-18 20-21 18-19 15-16 2 840 960

Budgeting and Planning 13 20 1 550 645

How to Build a Business Case 12 24 17 1 550 645

Finance for Non-Finance Managers 3&14 17&18 26&27 2 995 1250

Managing Successful Programs - Foundation

12-14 8-10 3 1885 2085

Managing Successful Programs - Practitioner Training

15&18 11&14 2 1175 1295

Managing Successful Programs - Foundation and Practitioner Training Package

12-18 8-14 5 2690 2940

Leading in a Team Environment 9-10 5-6 2 880 960

Aligning People and Performance 14-15 11-12 2 880 960

Maintaining Your Customer Relationships

7 10 1 490 620

Quality Outcomes 6 10 1 1 490 620

Recruitment, Selection and Induction (How to meet your operational requirements)

9 24 1 490 620

Managing Difficult Customers 11 8 5 30 1 470 620

Certificate IV in Frontline Management starts 9 starts 5 5 3,650 4,220

Diploma of Management starts 9 starts 5 7 3,780 4,560

New Course

Nationally Recognised Training


Supervision and Frontline Management


In Focus

Maintaining Your Customer RelationshipsGood customer service is the lifeblood of any business. It is often the secret ingredient that builds loyal customers who pass positive feedback about your business on to others, who may then try the product or service you offer for themselves and in their turn become repeat customers.

Who Should Attend?Team Leaders, Supervisors or Managers who are currently supervising others or will be moving into a customer service role. It will particularly benefit those with operational or technical backgrounds who are new to managing others.

Dates7 July10 November


Budgeting and PlanningBudgets and forecasts are key tools for management of organisational operations and finances. If you have responsibility for development of budgets and reporting on comparisons of budgets with actual performance, and would like to develop more confidence in your approach to budgeting, this course will step you through the process in a workshop style.

Who should attend?Staff with responsibility for budgets and forecasts who would like to develop a better understanding of these management tools.

Dates13 July20 October


Supervision and Frontline Management


Managing Difficult CustomersThis must-do, half-day workshop will provide you with the knowledge and skills to manage all customers more effectively, including difficult and/or angry customers. It will help participants better understand what customers want. It is all about calming upset customers and working towards win-win solutions.

Who should attend?Employees who deal with customers on a face-to-face basis from counter staff, receptionists, and sales people through to truck drivers, tradesman and installers.

Dates11 April 8 June5 August30 November


Introduction to Supervision - Part 2If you’ve already completed basic supervisory training, you may be ready to deepen your understanding of management concepts. You may also be looking for ways to ensure your areas of responsibility are well aligned with the goals and strategic direction of your organisation.

Who should attend?Supervisors or Managers with some prior experience who wish to improve their skills repertoire.

Dates18-19 April 23-24 May27-28 June25-26 July





Paid Parental Leave

Managing Pregnancy and Family Responsibility in the WorkplaceDue to the introduction of government-funded Paid Parental Leave in 2011, CCI will be running a half-day workshop on managing pregnancy, parental leave and requests for flexible working hours in the workplace.

This program will help you identify the rights of pregnant employees and those with family responsibilities in the workplace. The health and productivity of pregnant employees, requests for part-time work and the implementation of family-friendly workplace practices are but a few of the challenges that will be discussed.

Who should attend?Business owners and Managers, Payroll and Human Resource Staff

Date13 May 2011

DurationHalf-day workshop

Course Fee$385 Members$435 Non-members (Prices include GST)

For futher information or to secure your place visit www.ccibusinesstraining.com or contact CCI Business Training Services on 9365 7500 or email [email protected].

Do you understand your employer obligations?

Australia’s first national Paid Parental Leave Scheme commenced 1 January 2011. This new entitlement is fully funded by the Australian Government and supports parents taking leave from work with their newborn child.

The Paid Parental Leave Scheme provides 18 weeks of paid parental leave at the minimum weekly wage (currently $570 per week) to eligible employees.

On Thursday 24 February 2011, the Paid Parental Leave (Reduction of Compliance Burden for Employers) Amendment Bill 2010 was defeated in Federal Parliament by a narrow margin.

The Bill sought to spare employers the burden of administering the Scheme, ensuring it remained fully funded and administered by the Federal Government in all instances.

What do employers need to do?

During the first six months (January-June 2011), employers can opt into the Scheme. If you don’t, the Family Office of Assistance will administer the parental leave payments. From 1 July 2011 however, the responsibility for administering the scheme will fall to employers.

The parental leave payments should be paid by the employer in line with the employee’s normal pay cycle and treated in the same way that salary and wages are paid to an employee, so that:

• Any tax owing will need to be withheld and remitted to the Tax Office

• Any amounts paid are included on the employee’s PAYG summary

• Payslips should be provided

HO

t t

OP

iCs

To find out more about your employer obligations under the new Scheme, CCI Business Training will be running a half-day workshop. Visit www.ccibusinesstraining.com to secure your position today or call 9365 7500 for more information.

Better people - Better teams - Better business

http://www.ccibusinesstraining.com

http://www.ccibusinesstraining

CCI Business ContactsMembership EnquiriesPhone: (08) 9365 7455 1300 4 CCIWA (1300 4 22492)Email: [email protected]

Employee Relations Advice CentrePhone: (08) 9365 7660 Email: [email protected]

CCI Business Training ServicesPhone: (08) 9365 7500 Email: [email protected]

Apprenticeships AustraliaUnit 3/4 Welcome Road, Karratha WA 6714Phone: (08) 9144 2140 Email: [email protected]

41 Hope Valley Road, Naval Base 6165Phone: (08) 9437 0111 Email: [email protected]

77a Hannan Street, Kalgoorlie WA 6430Phone: (08) 9091 3249 Email: [email protected]

Industrial Training Institute41 Hope Valley Road, Naval Base WA 6165Phone: (08) 9437 0100 Email: [email protected]

CCI Apprenticeship SolutionsPhone: (08) 9365 7400 1800 224 224Email: [email protected]

AdvocacyPhone: (08) 9365 7508 Email: [email protected]

International Trade ServicesPhone: 1300 4 CCIWA (1300 4 22492) Email: [email protected]

Advertising and SponsorshipPhone: (08) 9365 7691 Email: [email protected]

Occupational Safety and HealthPhone: 1300 4 CCIWA (1300 4 22492)Email: [email protected]

EconomicsPhone: 1300 4 CCIWA (1300 4 22492)Email: [email protected]

EventsPhone: (08) 9365 7500 Email: [email protected]

Industry Capability Network WAPhone: (08) 9365 7623 Email: [email protected]

Resources and Energy Project ServicesPhone: (08) 9365 7619 Email: [email protected]

External RelationsPhone: (08) 9365 7727 Email: [email protected]

Retail Traders’ AssociationPhone: 1300 4 CCIWA (1300 4 22492)Email: [email protected]

WA Small Enterprise NetworkPhone: (08) 9365 7455 1300 4 CCIWA (1300 4 22492)Email: [email protected]

Migration Services (MARN 0318589)Phone: 1300 4 CCIWA (1300 4 22492)Email: [email protected]

STOP discrimination and harassment in your workplace Sexual harassment, discrimination, workplace bullying and other equal opportunity issues in the workplace can be very costly for you business.

Employers face the prospect of substantial fines and can be

ordered to pay large sums in compensation to employees if laws

are breached.

Does your business mitigate risks by ensuring managers

and staff are aware of obligations and respond

appropriately to issues?

Are your policies and procedures compliant with

legislation and free from discrimination?

Are you aware of the new “General Protections”

obligations imposed on employers under the Fair Work

Act 2009?

Customised Workplace Training

CCI’s expert employee relations staff can assist your business by training managers and staff in their obligations and reviewing your policies for legislative compliance.

A CCI expert can come to your business, making it easier for staff and minimising the time and cost impacts of training on your business.

CCI understands that every business faces its own unique

challenges and issues, and there are times when the traditional

one-size approach to training is both impractical and unrealistic.

A customised EEO training solution can assist to:

• reduce the risk of discrimination, harassment and bullying

• achieve a fair and respectful workplace

• raise awareness of what constitutes discrimination and

harassment.

Customised courses and workshops offer an affordable and

flexible option for all businesses.

For further information on a tailored EEO course delivered in your workplace, or any other customised training requirements your business may have, contact CCI Business Training Services on 9365 7500 or email [email protected].
























33

25

Reach over 1.7 million job hunters for only $110

0173

For pricing and further information on this special member offer, contact CCI on (08) 9365 7620 or [email protected]

Why Career One?➜ CareerOne is one of Australia’s leading job boards

➜ CareerOne attracts more than 1.7 million unique browsers each month1

➜ In November 2010, over 1,048,000 CareerOne browsers did not visit SEEK

➜ International networks provide exposure for your job listings and business in over 54 countries

Benefi ts for members:➜ Reach over 1.7 million job hunters for only $110 (over 40% off CareerOne RRP)

➜ Ability to list across one category, three occupations and three industries per ad

➜ Your job advertisement will be live on CareerOne.com.au and cciwa.com

➜ Job listing templates can be customised to support your company’s brand

CCI is working with CareerOne to offer CCI members exclusive discounted online recruitment advertising rates.

1 Source: Nielsen Online, Market Intelligence, Unique Browsers, November 2010.

0257_CareerOne_TrainingToday.indd 1 8/03/11 11:03 AM

www.careerone.com.au

www.cciwa.com


Training Today May-July 2011 Issue

Documents

Transcript of Training Today May-July 2011 Issue