Training Event Catalog - NIACC · experience can take advantage of other training services NIACC...

NORTH IOWA AREA COMMUNITY COLLEGE

2019-2020 Training Event Catalog

www.niacc.edu/continuing-education/business-partnership 1

Greetings Business Partners,

Thank you for being part of NIACC’s 2019-2020 Business Partnership! I’d like to welcome our members, both new and returning, as we enter a new year of collaborative pro-fessional development. This year is special, as it marks the 25th anniversary of the Business Partnership.

When members came together in April for our annual planning session, they voted on training priorities for the 2019-2020 season. Those votes reflected a strong demand for a variety of courses that appeal to different levels within an organization. Among the topics chosen are performance man-agement, navigating change, mentoring/developing internal talent, emo-tional intelligence, interpersonal communication, and employment law. This season’s line-up was designed with these topics in mind. You will hear from top-ranked trainers on these and other important subjects. All of the Business Partnership classes will be offered in person and online (both via livestream and recording). New for 2019-2020, there will now be two face-to-face sessions of each class, one morning and one afternoon. I hope this affords you more flexibility as you schedule your employees to attend Business Partnership offerings.

Please spend some time exploring this catalog, where you will find detailed infor-mation about the 2019-2020 speakers and course offerings. I encourage you and your employees to mark your calendars and register early for the courses you plan to attend. You can look forward to a highly engaging and relevant Business Part-nership season.

Your partner in training, Jamie Malek Business Partnership Program Manager

Welcome to the Business Partnership!

The Business Partnership has been an excellent way for our employees to grow

their leadership skills. It has provided a variety of classes for employees that are sea-soned leaders or new to a

leadership role.”

-Melissa, HR Manager

Interested in becoming a Partner? Contact me at (641)422-4076 or [email protected].

A Collaborative Approach to Workforce Training The Business Partnership is designed to give our members access and exposure to quality training programs led by high-profile national and regional trainers. Our goal is to offer a wide variety of topics and enhance employee access by delivering classes through both face-to-face and distance learning approaches. Each year the NIACC Continuing Education Department collaborates with local North Iowa businesses to identify com-mon training needs. Collectively, these businesses leverage funding for employee professional development. Each member of our partnership contributes toward an annual operating budget for trainers, venues, livestreaming, and more.

Inclement Weather Policy: The Business Partnership will follow NIACC’s weather guidelines. When NIACC is closed due to inclement weather, Business Partner-ship classes will also be canceled. Tune in to local television or radio for closing announcements.

Kalamazoo & Lincoln

2 For more info call (641) 422-4358

Looking for more? Professional, personalized expertise is closer and more convenient than ever. Let us show you how we can help you build your company’s future with our customized training services. Call us today at (641)422-4358.

NIACC Customized Training Services Companies in search of a more customized training experience can take advantage of other training services NIACC Continuing Education has to offer. NIACC can provide your company with business training services that enhance workforce skills, assist in employee professional growth, and increase your organization’s efficiency and productivity. Through a large network of industry experts, NIACC provides services designed to meet your specific workforce needs. NIACC trainers bring years of experience and valuable insight to your workplace, allowing for an immediate impact on your day-to-day business operations. Let us work with you to determine your exact training needs. Customized training can be provided on site at your company, on the NIACC Campus, or at a convenient location in your area.

Customized TrainingEducate Your Workforce with NIACC


Date Class Title Who? View Option Time Course Location

Tuesday Oct. 8, 2019

Entangled in Email: Become More Efficient and More Effective

Face-to-Face 9:00 - 11:00 AM 5021 NIACC NC180 Face-to-Face 2:00 - 4:00 PM 5022

Livestream 9:00 - 11:00 AM 5023 Online

Recording Avail. Through 10/22/19 5023

Thursday Nov. 21, 2019

Performance Coaching: Investing in Employee Success

Face-to-Face 9:00 AM - 12:30 PM 5024 NIACC NC180 Face-to-Face 1:00 - 4:30 PM 5025

Livestream 9:00 AM - 12:30 PM 5026 Online


Wednesday Dec. 11, 2019

Building Readiness & Championing a Case for Change




Thursday Jan. 9, 2020

How to Handle Difficult People (without becom-ing one)




Wednesday Jan. 29, 2020

The Successful Mentoring Mindset: Where People, Passion, and Performance Intersect




Thursday Feb. 13, 2020

Got Change?! Innovative Strategies to Thrive in a Changing World




Season at a Glance NIACC Business Partnership 2019-2020

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Date Class Title Who? View Option Time Course Location

Thursday Mar. 5, 2020

Emotional Intelligence: Projecting Your Performance Edge




Thursday Mar. 26, 2020

Employment Laws Every Non-HR Leader Should Know




Thursday Apr. 16, 2020

Smart Strategies to Keep Your Top Talent from Becoming Someone Else’s




Thursday Apr. 30, 2020

How to Get the Best Out of Your Team




Thursday May 14, 2020

Find Out Before Freaking Out and Other Conflict Management Tips




Who Should Attend? While the Business Partnership of-fers something for everyone, each class is tailored to a unique audi-ence. To ensure our members get the most out of each Partnership course, we encourage employers to use the organization structure chart to the left, in combination with the “Who?” column for each course, in selecting which employ-ees to send to individual Business Partnership classes.

Top Management Executives, board of directors

Middle Management Department heads, branch managers

Operational Management Front-line supervisors, foremen

Individual Contributors Front-line workers

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Tuesday October 8, 2019 NIACC Muse Norris Conference Center Room 180 Face-to-Face: 9:00am - 11:00am #5021 2:00pm - 4:00pm #5022 Livestream: 9:00am - 11:00am #5023

Recording: Available through 10/22 #5023

Most people handle more than 100 emails each day.

While email is here to stay and is a valuable tool in our world, many of the habits we’ve formed around email are anti-productive.

It’s time to take control of email and improve your productivity. Gone are the days of feeling as if you’ve accomplished nothing at day’s end due to the demands of email. In this fast-paced, informative workshop, you’ll walk away with tips and strategies that highly productive people find instrumental in getting things done.

Entangled in Email:

Become More Efficient

and More Effective

with Audrey Thomas


Who Should Attend?

What are the benefits?

The NIACC Business Partnership is excited to welcome back Audrey Thomas.

“Organized Audrey” has been entertaining and teaching audienc-es for over 20 years. As an author, speaker, and productivity consultant, she presents for corporations, non-profits, confer-ences, and conventions.

Audrey has authored several books, including 50 Ways to Leave Your Clutter and The Road Called Chaos. Serving the National Speakers Association-Minnesota as Past President, she is the recipient of the Certified Speaking Professional (CSP) designa-tion. The CSP is the speaking profession’s international measure of professional platform competence.

Audrey lives in the Twin Cities with her husband. She enjoys gardening and deleting emails.

Learn ways to prevent particular emails from landing in your inbox. Find out why your current email file folder structure may be ineffective. Discover the detrimental effect of delayed decisions when reading email. Learn 3 standard abbreviations to use in subject lines to communicate a

response needed. Go from checking email every few minutes to only 3-5 times a day. Determine other time-wasters and how to avoid them. Learn the email etiquette tips that you’ve never heard before.





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Entangled in Email will be of value to current and develop-ing leaders who struggle to manage their inboxes (or just want to learn a few tips to in-crease email efficiency and effectiveness). All levels of leadership, from front-line supervisors to executives can take something away from this training.


Thursday November 21, 2019 NIACC Muse Norris Conference Center Room 180 Face-to-Face: 9:00am - 12:30pm #5024 1:00pm - 4:30pm #5025 Livestream: 9:00am - 12:30pm #5026


Paul Bryant said, “No coach has ever won a game by what he knows; it’s what his players know that counts.”

The key component of any manager or super-visor’s job is to help employees be successful. That means investing time developing and coaching your team members. No matter what the industry or job, employees across the board say effective, ongoing feedback is the key to their success. In this interactive program, we will discuss: 1) how to find/make time to coach, and 2) the nuts and bolts of being an effective performance coach.

Performance Coaching: Invest in Employee Success

with Kathy Peterson


Who Should Attend?


Kathy Peterson aspired to be a speaker since the age of five. Today, Kathy holds the Certified Speaking Professional (CSP) designation, placing her in the top 12% of speakers worldwide.

Prior to founding PeopleWorks in 1998, Kathy worked as a man-agement development specialist in the global human resources department at a Fortune 500 technology company. There, she designed, developed, and facilitated a variety of management and leadership training programs for more than 3,000 leaders worldwide. Kathy began PeopleWorks because she saw the need to bring this type of management and leadership training to more organizations—all companies need great leaders!

In addition to being a successful business owner, Kathy is a wife to her very best friend and a mom to four incredible children. Kathy and her husband are proud to be the fifth generation to live and work on the Peterson family farm outside of Storm Lake, Iowa.

Learn what coaching is… and isn’t. Discover the relationship between coaching and the impact of trust, includ-

ing where to start if you don’t currently have trust. Understand the process for effective coaching. Find out how to properly document coaching sessions. Learn about career development—what it is and why it’s important.





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Performance Coaching: Invest in Employee Success will be valuable to leaders who want to learn how to provide more effective feed-back to their employees. This information will be es-pecially useful for leaders at the middle and operational level of management.


Wednesday December 11, 2019 NIACC Muse Norris Conference Center Room 180 Face-to-Face: 9:00am - 12:00pm #5027 1:00pm - 4:00pm #5028

Livestream: 9:00am - 12:00pm #5029


Every year is full of new opportunities to better ourselves, our organization, and our communities.

While not all things in life are certain, one thing we can count on to remain constant in the ebb and flow of every business is change. To be the best we can be, we must know how to handle change.

Change is constant and leaders at all levels must be able to manage transitions that fol-low. Assisting and leading others through all types of change takes awareness, knowledge, skill, and reinforcement of attitudes and be-haviors by those in leadership roles.

Building Readiness and Championing a Case for Change

with Celina Peerman


Dr. Celina Peerman serves as an organizational behavior specialist with over 25 years of experience from front line to sen-ior level positions, in a wide range of industries and organiza-tions. She is passionate about engaging our human resources in new ways to achieve even better organizational results.

Celina has led successful workshops and designed training for a variety of professions. She has also presented at numerous con-ferences for local, state and national audiences.

Celina’s focus is to provide quality training and services that di-rectly contribute to service for all stakeholders and in particular the retention of front-line staff and strength of first-line supervi-sors. Her passion is for how people behave at work; the good, the bad, and the worst. Celina’s style has been described as dy-namic, noting her ability to draw in even the most resistant at-tendees through real life examples and humor.

Who Should Attend?


Differentiate among a variety of change management models. Examine evidence-based practices on sustaining successful change

management initiatives. Assess types of change to evaluate leadership’s best response. Formulate options to address change and needs of various stakeholders

in their own setting. Gain personal insight, which can be applied to help oneself and others

adjust to change.





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Building Readiness & Championing a Case for Change will be valuable to current and developing lead-ers who are looking for guid-ance in communicating, coaching, and supporting employees through change. All levels of leadership, top, middle, and operational, can benefit by attending.


Thursday January 9, 2020 NIACC Muse Norris Conference Center Room 180 Face-to-Face: 9:00am - 12:00pm #5030 1:00pm - 4:00pm #5031 Livestream: 9:00am - 12:00pm #5032


It is estimated that 20 -21% of our population can be classified as “difficult people.”

No matter where you go, there will be at least one to handle. Difficult people look for your buttons; then they punch them! Identify these “difficult people” and learn how to stop being manipulated by them… all without becoming difficult yourself.

How to Handle Difficult People

(without becoming one)

with Kit Welchlin


Who Should Attend?


Discover the 4 reasons people become difficult. Learn the 10 different types of difficult people. Understand 5 action steps to respond rather than react. Learn the 5 stages in controlling your emotions and responding

appropriately. Find out how to differentiate yourself from everyone else. Discover 50 strategies to deal with the truly ruthless.





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How to Handle Difficult People is designed for mid-dle management, operation-level leaders, and individual contributors alike. Anyone who is looking for guidance in working in harmony with a challenging coworker can find value in this workshop.

A born presenter, Kit Welchlin began public speaking in 4-H at the age of nine. By 16, he was organizing and facilitating presentations on leadership, citizenship, community service, and motivation for 4-H and Future Farmers of America.

Kit purchased his first manufacturing company at age 21, and by 26 was CEO and Chairman of the Board of three manufacturing companies in three states. He has been an instructor with Minne-sota State Colleges and Universities, where he has been repeat-edly nominated Outstanding Faculty. Additionally, Kit is a Profes-sional Member of the National Speakers Association and has been inducted into the Minnesota Speakers Association Hall of Fame. Over the past 26 years, Kit has delivered more than 3,000 speeches and seminars to over 500,000 people.


Wednesday January 29, 2020 NIACC Muse Norris Conference Center Room 180 Face-to-Face: 9:00am - 12:00pm #5033 1:00pm - 4:00pm #5034

Livestream: 9:00am - 12:00pm #5035 Recording: Available through 2/12 #5035

Mentoring is a powerful process, but it isn’t always what you think it is.

Discover the subtle nuances of mentoring and how you can put this powerful tool to work for your organization. Get clarity on all of the different methods that can be utilized in your organization as well as how to build a platform that gets your employees building relationships, growing business in your com-munity, and creating consistent value for all involved.

Come learn the tools to effectively transition into the Successful Mentoring Mindset in YOUR organization!

The Successful Mentoring Mindset: Where People, Passion, & Performance Intersect

with Debbie Peterson


Who Should Attend?


After years in corporate America, Debbie Peterson had her own breakthrough that led her to become an advo-cate to help others to achieve the same. She now works with independent business professionals, groups, and associa-tions to deliver the message that if YOU change your mind, YOU can change your results.

Debbie is a professional business keynote speaker, trainer, and mindset strategist who inspires audiences wherever she goes. She works with her audiences to help them get clarity on the obstacles that are holding them back in business, identify the habits that support or sabotage their progress, and develop the flexible mindset that will accelerate their business results. She founded Getting To Clarity to provide inspiration, motivation, and education for professionals so they may reach and realize their potential.

Dispel the myths of what mentoring is and is not. Explore methods that provide significant value for employees, coworkers,

and your organization. Identify what needs to be in place for a successful mentoring relationship

to take place. Discover multiple mentoring techniques to determine which will work best

and learn how to implement them. Create a mentoring plan to implement for yourself and your employees as

soon as you return to work.





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The Successful Mentoring Mindset is designed for middle and operation level managers. The course is de-signed for leaders who are interested in bringing a mentoring mindset (and the benefits that go along with it) back to the workplace.


Change is a fact of life. Job changes, promo-tions, single parenting, aging parents—today’s common stresses at work and home may leave you feeling helpless, angry, or de-pressed.

You can’t always control change, but you can control your response to it. Stress is a natural part of your personal and work life. Some aspects of it are positive in that the conditions leading to stress often get you to take action when you might not other-wise. However, stress itself may lead to or contribute to a number of problems that make your life more difficult both at home and in the workplace.

Got Change?! Innovative Strategies

to Thrive in a Changing World

with Michele Matt

Thursday February 13, 2020 NIACC Muse Norris Conference Center Room 180 Face-to-Face: 9:00am - 12:00pm #5036 1:00pm - 4:00pm #5037

Livestream: 9:00am - 12:00pm #5038 Recording: Available through 2/27 #5038


Focus on the impact of change in your personal and professional life. Evaluate your adaptability. Tap into and exercise your creativity. Understand how stress affects you, your body, and your effectiveness. Utilize several strategies that can quickly be applied to your everyday life.

Who Should Attend?


Each year since 1984, Michele Matt has inspired the attitudes and actions of thousands of people around the world through customized learning experiences, dynamic keynote presentations, strategic business planning, and organizational development. As a dynamic and highly effective communicator, clients appreciate her unique ability to challenge the minds and touch the hearts of people at any level within a company, from the board of direc-tors to the front-line team members.

Michele is appropriately recognized as “The Attitude Adjuster” because she has written several books and training re-sources on the topic, including the best-selling book Attitude: The Choice is Yours and the award-winning training video Bad Apples: How to Deal with Difficult Attitudes. Her other books include Strategic Planning Handbook, Motivational Leaders, Magnetic Leadership, and Live Every Day Happy and Successful.

She has provided state and national leadership for the Na-tional Speakers Association and the Association for Talent Development.





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Got Change?! will be of highest value to those at the front lines, specifically oper-ational management and in-dividual contributors. Em-ployees who struggle with change and want to better adapt will walk away with useful information.


Emotional Intelligence:

Projecting Your Performance Edge

with Stephanie Salasek

Ninety percent of top performers have high Emotional Intelligence.

Emotional Intelligence (EI) is also responsible for 58% of job performance. IQ and technical skills are required to get the job, but it is Emotional Intelligence that gives employees a performance edge.

In this interactive workshop, you will learn how to leverage your Emotional Intelligence to project your performance edge.

Thursday March 5, 2020 NIACC Muse Norris Conference Center Room 180 Face-to-Face: 9:00am - 12:00pm #5039 1:00pm - 4:00pm #5040




Who Should Attend?


Stephanie Salasek has been a practitioner and trainer in secondary education, private industry, health care, and higher education. In addition to training, Stephanie offers consulting services to both profit and non-profit businesses and organizations. Stephanie approaches all groups with high energy, humor, and an understanding that there must be measurable outcomes. Her focus is on Presentation/Professional Presence, Emotional Intelligence, and the Cus-tomer Experience. Stephanie is a certified trainer for Emo-tional Intelligence.

Understand the definition of Emotional Intelligence (EI). Identify the workplace skills that require a high level of Emotional Intelligence. Explore the business need for improving Emotional Intelligence in the work-

place. Discover the 12 competencies for Emotional Intelligence. Practice identifying personal strengths and weaknesses. Commit to change through increased awareness and purposeful practice for

higher Emotional Intelligence.





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Emotional Intelligence is de-signed for middle manage-ment, operation-level leaders, and individual contributors alike. Anyone who wants to better understand how emo-tions impact job performance and how to better respond when emotions run high should attend this course.


Thursday March 26, 2020 NIACC Muse Norris Conference Center Room 180 Face-to-Face: 9:00am - 12:30pm #5042 1:00pm - 4:30pm #5043



In today’s workplace, one in five supervisors or managers can expect to be named in some form of employment-related charge or litigation. Often, these employment-related claims result in employer liability as well as sub-stantial legal expense. It may not be possi-ble to eliminate all potential employment litigation; however, all managers and su-pervisors can take steps to reduce legal ex-posure. In this session, we’ll cover these six legal pitfalls to avoid: (1) Improper Inter-viewing & Hiring, (2)Poor Documentation, (3) Inaccurate or Inflated Appraisals, (4) Pri-vacy/Confidentiality Breaches, (5) Inappro-priate Social Media or Cell Phone Use, and (6) Incorrect Employee Discipline.

with Kathy Peterson

Employment Laws Every Non-HR Leader Should Know


Who Should Attend?


Employment Laws Every Non-HR Leader Should Know is best suit-ed for middle– and operation-level leadership. Managers who would like to learn (or review) the basics of common employment laws will find value in this class.

Kathy Peterson will return to NIACC to facilitate this high-demand offering.

Learn to ask only proper questions, and understand the ins and outs of what it means to legally select and interview candidates.

Find out how to maintain airtight documentation of interviews, warnings, and disciplinary actions (including how to avoid documentation errors that expose you and the organization to increased legal liability).

Set goals and expectations fairly and be honest in your ratings/conversations with your employees.

Discover how to protect employee privacy rights and prevent confidentiality breaches.

Determine what would constitute cell phone overuse, and what can/can’t be said on social media.

Deal confidently, fairly, consistently, and decisively with unacceptable employee conduct or performance.

Kathy got everyone involved. We especially liked

all of the group projects and sharing. We appreciated how she helped us look at how we do things. She pre-sented a new perspective on our in-teractions with others and how we can lead better.”

-Training Participant





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Thursday April 16, 2020 NIACC Muse Norris Conference Center Room 180 Face-to-Face: 9:00am - 12:00pm #5051 1:00pm - 4:00pm #5052



Smart Strategies To Keep Your

Top Talent from Becoming Someone Else’s

with Lisa Ryan

The raging war for talent combined with a shrinking candidate pool makes it critical for organizational leaders to figure out how to keep their top employees from leaving.

Creating a workplace culture that works means implementing new ideas and effective ways of engaging with team members. In an engaged workforce, employees work harder, have fewer safety incidents, and are more loyal and profitable to their employer.

Attendees will learn from the content, share with each other, and discuss the best practic-es they use to create a workplace culture that attracts and retains the very top em-ployees while increasing profitability and productivity and reducing downtime.


Who Should Attend?


Lisa Ryan is energetic and dynamic, and her presentations are anything but standard – they’re PowerPoint free! Instead, Lisa engages her audience with entertaining anecdotes gained “in the trenches.” She incorporates the most current research, trends, and best practic-es while also capturing the “wisdom in the room.” Because of her experience in a variety of industries, she relates easily to attendees at all levels within the organization.

Ryan’s programs focus on positive workplace culture, inter-generational communication, employee acquisition, en-gagement, retention, and gratitude strategies (“Grategies”) for personal and professional development. Her down-to-earth approach and willingness to share best practices has proven to be a winning formula for her clients.

Lisa Ryan currently serves as Immediate Past-President of the National Speakers Association, Ohio Chapter. She received her MBA from Cleveland State University. She has served on many other boards including The American Welding Society, Association for Equipment Manufactur-ing Professionals, and Toastmasters International.

Discover the 5 contributing factors that lead to employee engagement. Drive the creation of productivity-enhancing ideas by providing a safe envi-

ronment for employees to fail. Identify the top 3 management actions that create an employee’s emotional

connection to the organization. Learn the biggest drivers of job satisfaction and discuss strategies for imple-

mentation.





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Smart Strategies to Keep Your Top Talent is a leader-focused course, designed for all levels of management. This class will be valuable to leaders who want to learn more about creating a work-place culture that engages employees and increases re-tention.


Thursday April 30, 2020 NIACC Muse Norris Conference Center Room 180 Face-to-Face: 9:00am - 12:00pm #5048 1:00pm - 4:00pm #5049



Getting the best effort from your team requires understanding what motivates and demotivates your team members.

This workshop will focus on techniques for setting, encouraging, modeling, and achiev-ing best performance practices. The applica-tion of these techniques will include one-on-one informal and formal feedback sessions, ongoing growth and development plans, and system-wide practices. Participants will leave more confident, motivated, and ready to apply these tangible techniques and ideas.

How to Get the Best Out of Your Team

with Rhett Laubach


Who Should Attend?


Rhett Laubach works with associations, corporations, and student organizations interested in developing leadership poten-tial. Rhett is a professional keynote speaker, trainer, author, lead-ership expert, business owner, and a brain tumor survivor. His 20+ years of experiences have taken him to 48 states, the Baha-mas, Canada, and to over one-million audience members.

Drawing from his multitude of profound and powerful lessons learned, Rhett's ability to connect with his audience is second to none. Whether students or professionals, his unprecedented stage energy captures the attention of audience members, engag-ing them in lessons of leadership, motivation, and inspiration.

Rhett's clients include corporations, state and national youth or-ganizations, chambers of commerce, professional associations, and schools. He graduated with an Agricultural Economics BS degree from Oklahoma State University.

Discover what motivates people to be fully engaged at work. Understand what detracts people from being fully engaged at work. Find out how to create positive change in your team members. Learn how to more effectively lead feedback sessions. Take away strategies you can immediately put to work on the job.





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How to Get the Best Out of Your Team is designed for mid– and operation-level managers. The course is best-suited for leaders who would like to learn practical techniques that improve workplace engagement, re-sulting in better effort from teams.


Thursday May 14, 2020 NIACC Muse Norris Conference Center Room 180 Face-to-Face: 9:00am - 12:00pm #5045 1:00pm - 4:00pm #5046



We all have trouble interacting with people who have different working styles, opinions, and attitudes than our own. When conflict is not managed well, drama follows, and negative consequences emerge.

Fortunately, conflict can be productive if we are effective in how we perceive, understand, and speak to each other. This session will show you how to cool emotions to arrive at solutions that preserve relationships and maximize performance.

Find Out Before

Freaking Out & Other Conflict

Management Tips with Jayne Zobel


Who Should Attend?


Identify underlying issues. Perceive accurately during hidden conflict. Cool emotion, resolve issues, and assess outcomes during open conflict. Use communication effectively to navigate the whole conflict process. Take away strategies you can immediately put to work on the job.





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Find Out Before Freaking Out is designed for managers and individual contributors alike. Any employee interested in developing a deeper under-standing of conflict and how to respond to it in a produc-tive way will gain valuable skills in this class.

Dr. Jayne Zobel is a top-rated speaker who enlightens and delights audiences nation-wide. She founded her business 17 years ago with a mission to improve the quality of work life and has since partnered with a diverse range of organizations.

Jayne holds a Ph.D. in organizational communication from the University of Nebraska-Lincoln. She spent many rewarding years as an associate professor of Communication Studies at the University of Northern Iowa. At the same time, Jayne developed her proprietary model based on client experi-ences, consulting projects, and her knowledge of human motiva-tion theories.

Originally from southwest Minnesota, Jayne is thrilled to be liv-ing in Sioux Falls, SD, a 45-minute drive from her parents and brothers. In her spare time, she teaches Shine Dance Fitness™ at a local studio. Jayne is an antique collector, home décor scouter, jewelry lover, double-bogey golfer, occasional fish catcher, and deck-sitting enthusiast.

500 College Drive Mason City, IA 50401

www.niacc.edu/businesspartnership

NIACC does not discriminate in employment or education. See http://www.niacc.edu/about/non-discrimination-statement/ for additional information.

2019-2020 Business Partners

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