Training And How To Make Training For Your Department V0.1
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Transcript of Training And How To Make Training For Your Department V0.1
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A presentation for Sales ManagersMarian Hanganu / Consult Blue
11 January 2010
How to make trainingwork for your people
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Background
You are not satisfied with your team's performance
So, you hire a trainer
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Story
You hope training would change them
Hoping to do in few days what you should have done in years!
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Yes, training is a function of management!
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Your responsability!
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Now, let's calm down... and talk
Training works, but will not replace you
You do your part, the trainer should do his job and you will getPERFORMANCE!
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So ...
Be a manager and honestly evaluate your people!
Let them know your expectations!
Ask them to committ!
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Tie the program to results
Design a program to achieve results, not to check activities!
Make it last until you get results!
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Prepare to win
before you begin!
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What gets measured ...
… gets done!
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4 levels to measure up your training program
How they felt during the program
What they've learned
What they apply
ResultsDouglas Kirkpatrick
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1) How they felt during the program
Happy sheets – evaluation forms provided by the trainer
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2) What they learned
Tests delivered weeks after the program
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3) What they use of it
An observation program months after the training
Manager's own evaluation
Employee's own evaluation
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4) What are the results
Very difficult assessment
Too many factors and variables
Requires a sophisticate program
It's worth doing it!
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Conclusion
Training is part of a plan - Your Plan!
You are in charge!
You should take ownership!
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About the author
Marian Hanganu is a training and consulting provider for some of Romania's biggest IT&C companies.
He works for www.consultblue.biz
His blog (in Romanian) provides fresh and valuable resources.