TRAFFIC INCIDENT MANAGEMENT...Superintendent , Overland Park, KS Public Works APWA TIM-NIM 9-09...

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TRAFFIC INCIDENT MANAGEMENT

APWA TIM-NIM 9-09 FINAL 1

The National Traffic Incident Management Coalition and Transportation/Public Works as

Emergency Responders

Dave Bergner

Superintendent , Overland Park, KS Public Works


APWA representative to FEMA NIMS Sub-Committee IMSA Representative to National Traffic Incident Management Coalition

TRB Maintenance and Operations Personnel Committee

APWA International Congress September 14 , 2009

Columbus, OH

Traffic Incident ManagementOverview:

• The Need for Traffic Incident Management

• Overview of the NTIMC and the National Unified Goal


• Overview of the NTIMC and the National Unified Goal

• NIMS and the National Response Framework

• The Role of Public Works and Transportation Employees in Disasters, Emergency and Planned Events

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TRAFFIC INCIDENT MANAGEMENT… The Need is Critical


It’s busier and more dangerous than ever…

Past and Current Problems

Lack of coordination; each discipline tends to operate independently even when from same jurisdictionConfusion and conflict over who is in chargeCommunication between agencies and jurisdictions


g jdifficult; no interoperability of devicesNo national standards or guidelines for traffic controlResponders often place themselves in great dangerSecondary accidents often occurDelays and damage cost billions each year

What Is a “Traffic Incident”?Any unplanned event or occurrence that disrupts, hinders or otherwise interferes with the normal flow of traffic and that usually requires response from public and private sources to mitigate. Duration is usually short-term (30-90 minutes) but major incidents can last several hours or longer. The typical causes are:

Vehicle accidents


Vehicle accidentsVehicle breakdowns and fires Non-accident related medical emergenciesDebris or animals in roadwayFlooding on roadway; heavy smoke or dust across roadwayPavement damage Bridge, overpass or tunnel failuresLaw enforcement activities

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Levels of Incidents per MUTCDChapter 6-I, Control of Traffic Through Traffic Incident Management Areas, defines traffic incidents:

minor----------- up to 30 minutes durationintermediate 30 minutes to 2 hours


intermediate--- 30 minutes to 2 hoursmajor------------ 2-24 hours

(if the duration exceeds 24 hours than other chapters of Part 6 apply)

Different and variable factors influence these determinationsAn incident can change level depending upon a particular discipline’s involvement

From 6-I of the MUTCD

The primary functions of TTC at a traffic incident site are:

to move road users reasonably safely and expeditiously past or around the traffic incidentto reduce the likelihood of secondary traffic crashes


yto preclude unnecessary use of the surrounding local road system

On-scene responders should be trained in safe practices Responders should always be aware of their visibility

What is the NTIMC?

Originated with the FHWA in 2003 as a forum where national organizations concerned with traffic incident response work together to promote multi-disciplinary, multi-jurisdictional Traffic Incident Management (TIM) programs.


Management (TIM) programs.

Membership from Law Enforcement, Fire and Rescue, Emergency Medical Services, Transportation, Towing, Trucking, , Emergency Management, Emergency Communications and others

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SOME NTIMC MEMBER ORGANIZATIONSFederal Highway AdministrationUnited States Fire Administration Emergency Responder Safety Institute American Association of State Transportation OfficialsAmerican Trucking AssociationNational Association of State Emergency Medical Services Officers


National Association of State Emergency Medical Services OfficersCumberland Valley Volunteer Fire Firefighters AssociationI-95 Corridor CoalitionAmerican Traffic Safety Services AssociationInstitute of Traffic EngineersIntelligent Transportation Society of AmericaInternational Municipal Signal Association Towing and Recovery Association of America National Emergency Number Association

The National Unified Goal ForTraffic Incident Management

Developed by the NTIMC:

Responder Safety Safe, Quick ClearancePrompt, Reliable, Interoperable Communications


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Achieving the National Unified Goal

NTIMC will achieve the three major objectives of the National Unified Goal by implementing 18 strategies.6 NUG Strategies are cross-cutting:


1. TIM Partnerships and Programs2. Multidisciplinary NIMS and TIM Training3. Goals for Performance and Progress4. TIM Technology5. Effective TIM Policies6. Awareness and Education Partnerships

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Training …

“NTIMC will develop recommendations for multidisciplinary training … for traffic incident responders.”


Public Works/ Transportation employees very experienced with Work Zone Traffic Control; most other incident responders lack this knowledge.

Multi-Disciplinary Core CompetenciesSCENE ARRIVALensure scene safety and efficient scene management.

COMMANDresponders function within a chain of command that


responders function within a chain of command that supports the missions of all. Unified Command principles may be required.

ONGOING SCENE SAFETYresponders know how to correct unsafe conditions per MUTCD 6-I at an incident scene

PW/ Transportation Operations-Specific Core Competencies

Size up situationTraffic control Coordinate with TMC and police regarding closures


p g gCoordinate with traffic information providers.Assist with vehicle and debris removal.Assist in quick clean-up of minor spills.Motorist assistance.

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Traffic Incident Responder Training “Managing Traffic Incidents and Roadway Emergencies”

National Highway Institute

for mid-level management and


for mid level management and supervisory personnel from law enforcement, fire and rescue, emergency communications, transportation, towing… and Other responders

National Highway Institute Certificate

The Certificate of Accomplishment in Incident Management features the following three NHI courses:

FHWA-NHI-133048A—Managing Traffic Incident and Roadway Emergencies (2 day)


Roadway Emergencies (2 day)

FHWA-NHI-133099—Managing Travel for Planned Special Events (2 day)

FHWA-NHI-133101—Using the Incident Command System (ICS) at Highway Incidents (2 day)

Practices Recommended by USFA

layout of emergency vehicles andcones and signs for road incident (right)

Fire Service Traffic Control Volunteers


USFA and Cumberland Valley Volunteer Firemen's Association's (CVVFA) Emergency Responder Safety Institute

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Public Works/ Transportation Needed

Police and Fire now required to provide better traffic control at incident scenes; may lack adequate resources for complete lane closures, detours


PW/ DOT agencies have the equipment, vehicles and trained personnel to assist/augment

A dump truck with a crash attenuator is a better barrier than a fire truck or police car!

Major Incident Response Teams

Comprised of high-ranking individuals from various disciplines (e.g., law enforcement, fire and rescue, transportation)

NIMS enables responders at all levels from various agencies and jurisdictions to work together more effectively and


and jurisdictions to work together more effectively and efficiently. NIMS promotes proven incident management practices, standardized personnel training and certification, communications interoperability, ongoing performance evaluation, and more to enhance overall TIM operations.

(From FHWA “Best Practices in Traffic Incident Management” )

Growing Recognition of TransportationAgencies in Incident Response

“Public safety agencies have principal incident command authority for … incident response and emergency management procedures,… on highways. Their priorities are on law enforcement, life safety, and property


are on law enforcement, life safety, and property protection…but there is an increased public safety understanding of the DOT role. “

AASHTO GUIDE FOR EMERGENCY TRANSPORTATION OPERATIONS Executive Guide: Institutions and Leadership

(PROJECT 20-59(11), NCHRP)

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Traffic Management CentersWill have a more prominent role in traffic incident management

“As new technologies emerge, transportation-based emergency


transportation based emergency management systems add strong competencies in remote electronic monitoring systems, integrated communications systems, and coordinated quick-response systems.”

ITSAmerica Transportation Safety Advisory Group

Domestic Emergency Preparedness

When we work side-by-side every day to manage the routine incidents, we build the relationships and cooperative policies and procedures we need to manage the major incidents.


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What Has NTIMC Accomplished?

High-visibility safety vestSLO-MO LawsQuick Clearance Laws


TIM Community of Practice websitePublic AwarenessBetter communication among respondersInteroperability issuesSupporting training initiatives

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What Is NTIMC’s Current Focus?Several Working Groups

Communications and TrainingPractices and ProceduresResearch Needs


Established the NTIMC Foundation for raising and disbursing grants

Created the TIM Network of outside experts to assist with the Working Groups

Collaborating on several TRB SHRP II and NCHRP programs

FOR MORE INFORMATIONNTIMC Web Site timcoalition.org

Traffic Incident Management timexchange.orgCommunity of Practice

FHWA, Emergency Transportations Operations


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ops.fhwa.dot.gov/eto_tim

NHI ( National Highway Institute) nhi.fhwa.dot.gov

Emergency Responder Safety Institute respondersafety.com

IMSA imsasafety.org

Public Works Role In Emergency Response

A New Perspective


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Incidents Involving Public Works/ DOTsTypical major natural incidents, vary by locale:

FloodingTornadoes, hurricanes, windstormsSnow and ice storms, avalanches


WildfiresLandslides, mudslides, cave-insEarthquakes, tsunamis, volcanic Extreme droughts, heat waves

Public Works Incident Involvement Possible constructed-world incidents:

Water, gas, oil pipeline ruptureselectrical system black-outsIndustrial fires, explosions


Haz-mat spills/ leaks Transportation-system accidents (auto, rail, aviation, marine)Large structural failures (bridges,

tunnels, towers, dams, buildings)

Public Works Involvement Human events:

Large planned special events (sports, entertainment, conventions, political demonstrations)Civil disturbances and major crimes


Hostile acts (terrorism and war)Pandemics…Swine and Avian Flu

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Traditional Role and Involvement of Public Works/Transportation Agencies

ReactionaryUsually little advance planning and preparationRespond after Police and Fire callC i ti d d t l t di t d


Communication, command and control not coordinatedwhen involved with other departments/ agencies Lack of definition and directionOften independent, singular problems and actions.

Our New Role and Perspective ProactivePublic Works/ Transportation Now Considered as First Responders with Law Enforcement, Fire/Rescue:


Participation; a “seat at the table” with Police, FirePlanning; develop policies, procedures, protocolsPersonnel; relevant training, drills; review staffing and classificationsPreparation; pre-staging of equipment, materials, toolsPartnerships; mutual aid agreements with other agencies, private firms

APWA Position on Emergency Management

the Federal Emergency Management Agency (FEMA) recognized four “first responder” disciplines to any emergency: law enforcement emergency medical


emergency: law enforcement, emergency medical services, the fire service, and public works.

Homeland Security Presidential Directive 8 has again recognized public works as a first responder.

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What Public Works and Transportation Departments Can and May Handle

Incident site; immediateTraffic controlFirst-aid Fire suppression Rescue

General area; extended durationDetoursEvacuation routesPerimeter security/ accessRestoration of services


Rescue EvacuationSite Security / ControlMaterial Containment Debris clearance/ removal Fatality removal

Restoration of servicesAid/ relief stations Transport supplies/ equipment Damage assessment/ repair Animal control Decontamination Shelters

What to Anticipate

Look at your community’s history: What has occurred How was it handled


What is likely to occur What would be role of your agencyWhat would be needed to handle What are the resource gaps

Each Public Works Agency UniqueVaries by size and scope; comprised of different elements, responsibilities:

streets, roads, highwaysBridges, tunnelsStorm-water drainage and detentionDams, levees, canals Traffic signs and signals; street lights


Water and wastewater systemsSolid waste collection and landfillsParks and recreation Street trees and right-of-way landscapingPublic buildingsFleet maintenance ( including police, fire and ambulance vehicles)Mass transitAirports, marinasElectricity and natural gas distribution

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Public Works Takes ChargeEach jurisdiction typically has different departments, agencies:

Public Works ParksWater and Wastewater


Fleet and FacilitiesUtilities

PW may lead, include, coordinate the response of the othersPW has long-term relationships with contractors for assistancePW has mutual-aid agreements with other jurisdictions

Emergency Management Planning

The Four Essential Elements of a Comprehensive Emergency Management Plan:Prevention


e e t oPreparednessResponseRecovery

Elements of Emergency Management

Prevention/MitigationInventory of assetsAssessment of strengths,

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weaknessesEnhancements and improvements

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Elements of Emergency ManagementPreparedness

planning (typical and worst-case)TrainingEquipping


q pp glogistical support

(mutual –aid, contractors)StagingDrillingContingenciesContinuity

FEMA Preparedness Defined

"a continuous cycle of planning, organizing, training, equipping, exercising, evaluating, and taking corrective action in an effort to ensure effective


corrective action in an effort to ensure effective coordination during incident response." This is one element to prevent, respond to, recover from, and mitigate against natural disasters, acts of terrorism, and other man-made disasters.

FEMA Comprehensive Preparedness Guides

CPG 101 provides general guidelines on developing Emergency Operations Plans (EOPs). It promotes a

d t di f th f d t l f l i


common understanding of the fundamentals of planning and decision making to help emergency planners examine a hazard and produce integrated, coordinated, and synchronized plans.

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Elements of Emergency Management

ResponsePrimary –initial actions such as site safety and security, rescue, first-aid, fire suppression, traffic control Secondary- removal of victims, l f d d hi l d


clearance of damaged vehicles and debris, additional traffic control measures for extended periods, aid investigations

RecoveryShort-term (removal, restoration)Long-term (repair, rebuild)

National Response Frameworkestablishes a comprehensive, national, all-hazards approach to domestic incident response.describes how communities, States, the Federal Government and private-sector


pand nongovernmental partners apply these principles for a coordinated, effective national response.describes special circumstances where the Federal Government exercises a larger role.

National Response Framework-Preparedness

preparedness is critical for successful response.

focus on the following activities:planning


organizingtraining equipping exercisingapplying lessons learned

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National Response Framework

The NRF is built on the following five principles:

Engaged partnerships Tiered response


Tiered response Scalable, flexible and adaptable operational capabilities Unity of effort through unified command Readiness to act

National Response Framework

Emergency Support Function (ESF) #1 –Transportation

Provides support to the Department of Homeland Security (DHS) by assisting Federal, State, tribal, and local governmental entities, voluntary organizations nongovernmental organizations and the


voluntary organizations, nongovernmental organizations, and the private sector in the management of transportation systems and infrastructure during domestic threats or in response to incidents.

Participates in prevention, preparedness, response, recovery, and mitigation activities… ensuring the safety and security of the national transportation system

National Response FrameworkEmergency Support Function (ESF) #3 –Public Works

Provides public works and engineering support for domestic incident management to include:preparednessresponse


espo serecovery actions

State, Tribal, and Local Governments -responsible for their own public works and infrastructures have the primary responsibility for mitigation, preparedness, response, and recovery. are fully and consistently integrated into ESF #3 activities.

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NIMS Components

Built on the Incident Command System (ICS), NIMS creates a proactive system to assist those responding to incidents or planned events. NIMS focuses on five key components:

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Preparedness Communications and Information Management Resource Management Command and Management Ongoing Management and Maintenance

Key Benefits of NIMS

Enhances organizational and technological interoperability and cooperation Provides a scalable and flexible framework with universal applicability


applicability Promotes all-hazards preparedness Enables a wide variety of organizations to participate effectively in emergency management/incident response Institutionalizes professional emergency management/incident response practices

What You Can Do NowDevelop or update an Emergency Operations Plan

Make training and preparation a priority, NIMS mandatory**


Collaborate with other departments and agencies

Include in budgets as a standard, recurring expense

**”FHWA Simplified Guide to the Incident Command Structure for Transportation Professionals”www.ops.fhwa.dot.gov/publications/ics guide

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What Overland Park PW has Donehandled major wind and ice storms responded to aid calls in Kansas following tornadoes and flooding assisted with tornadoes in Kansas City area


“ramped-up” to deploy to Gulf following KatrinaSix week deployment to Greensburg, KS F-5 tornadoBuilt Incident Response Unit trailer Established RED (Rapid Emergency Deployment) team

APWA guidance onthe development of publications pertinent to the field of emergency management


SummaryTraffic Incident Management is critical for improving safety of responders and motorists and for reducing excessive delaysThe National Traffic Incident Management Coalition

t b tt t i i f d d ti f th


promotes better training of responders, education of the public, enhanced communications and new lawsResponders use NIMS for effective coordination, control.The same protocols used by various disciplines for TIM are essential to other disasters and emergencies

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SummaryTransportation/ Traffic and Public Works employees are considered first responders for all types of disasters as well as traffic incidentsUsually in support of uniformed primary responders


Have unique resources, skills and capabilitiesMay become Incident Command for certain situationsTraining, equipping and planning for all likely events are vitalPersonnel should be versatile, flexible

For More Information…FEMA fema.govNIMS fema.gov/emergency/

nims/NIMSTrainingCoursesAPWA apwa.netDave Bergner [email protected]


Dave Bergner [email protected]

You’re Ready To Roll… !


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From Transportation Safety Advisory Group ( TSAG): Transportation operators have emerged as strong partners for incident prevention, preparedness, response, and management strategies

Postscript: Transportation Operations


management strategies. Applications supporting day-to-day operations, scheduled maintenance, planned events, incident response, and management can improve capacity and safety.Local and regional transportation operations and incident management programs are recognized and integrated with other transportation operators

TRAFFIC INCIDENT MANAGEMENT...Superintendent , Overland Park, KS Public Works APWA TIM-NIM 9-09...

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