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TOTAL QUALITY MANAGEMENT 

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Total Quality Management (TQM) for Small BusinessEnterprise

5 th May, 2012 

PROGRAMME SCHEDULE 

10.00 -10.30AM

INAUGURAL SESSIONWelcome AddressDr. J.K. Goyal, Director, JIMS, Rohini, Sec-5

Introduction to the program.&

Introduction of Resource Persons

Mr. Cherian George, Associate Professor &Head-MDP Cell

10.30 AM -11.30 AM

RESOURCE PERSON

  Mr. Lalit Kumar MehtaDirector Bureau of Indian Standards, NewDelhi

11.30 AM - 11.45

AM TEA / COFFEE BREAK

11.45 AM - 1.15PM

RESOURCE PERSONS

  Mr. Lalit Kumar Mehta / Mr. SandeepGupta

1.15 PM - 2.00PM

LUNCH

2.00 PM - 4.00

PM

RESOURCE PERSON

  Mr. Sandeep Gupta / Mr. Sanjive Saxena

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4.00 PM - 4.30PM

CLOSING SESSION

  Recap & Key leaning

  Feedback / Experience sharing

  Certificates for participants

  Vote of thanks

4.30 PM REFRESHMENTS