Toyota Network Training

TOYOTA NETWORKTRAINING

DEVELOPING YOUR FUTURE

Toyota Network Training TNT Apprenticeship Program

Student Information Guide

Turning Toyota Apprenticeships into Toyota Careers

Toyota Technical Training – TNT Program Student Information Guide 2019

Toyota Network Training

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RTO Partnership

Toyota is working in partnership with TAFEs in all States and Territories of Australia to provide

training designed to meet the needs of apprentices and Toyota dealership.

We are currently delivering the TNT Apprenticeship / Traineeship Program in partnership with the

following TAFEs:

• Bendigo Kangan Institute, Victoria

• Charles Darwin University, Northern Territory

• Canberra Institute of Technology, Australian Capital Territory

• South Metropolitan TAFE, Perth

• TAFE NSW, NSW

• TAFE Queensland- Skills Tech, Queensland

• TAFE SA, South Australia

• TasTAFE, Tasmania

Qualified TAFE Instructors will be delivering the TNT Program to apprentices / trainees.

Are you thinking of a career in Light Vehicle Automotive Technicians?

Do you:

• Have an interest in mathematics and science?

• Have an interest working with cars or in a career in the automotive industry?

• Enjoys hands-on work and display an aptitude for technical work?

Are you:

• a good communicator?

• Are able to problem solve?

• In physically fit condition?

Overview

Toyota Network Training (TNT) provides pathways for those looking to undertake an apprenticeship

with Toyota Dealerships, that is aligned with Toyota products and technology.

About Toyota

Toyota has more than 200 dealerships, who employ more than 14,000 dealership employees, which

makes Toyota the leading force in the Australian car market. Since its foundation in 1937, Toyota

has strived continuously to contribute to the sustainable development of society and the planet

through its business operations. It’s a principle that we have continued since Toyota Australia

started in 1963 and has helped to solidify our position as Australia’s leading automotive company.

Commitment to People Development

At Toyota, we believe people are our greatest assets and we are committed to providing training and

development to our people to enable them to excel in their work and deliver outstanding customer

service to meet our Guests expectation.

The Toyota Apprenticeship / Traineeship Program demonstrates our commitment to the

development of highly skilled service technicians to meet current and future technology demands

of products.

Overview

Toyota Network Training (TNT) is a competency based, high performance program providing

pathways for those looking to undertake an apprenticeship or traineeship with Toyota Dealerships,

that is aligned with Toyota products and technology. The Programs are designed to support

Toyota dealerships in developing technical capability, productivity and efficiency within the

Service Department.

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What is an Apprenticeship?

An Australian Apprenticeship is a learning pathway that combines paid on-the-job industry training

and formal study with a Registered Training Organisation (RTO). Upon completion, apprentice /

trainee can gain a nationally recognised qualification of a specific trade.

There are limitations on who is eligible to participate in an Australian Apprenticeship. Generally,

to be eligible, they must be of a certain age, be an Australian Citizen, Permanent Resident, or New

Zealand passport holder resident for more than 6 months or have an eligible visa. It is important you

check if you meet the requirements.

What are the difference between Apprenticeship and Traineeship?

• Apprenticeships are usually trade based. It is a structured training program of usually three

to four years. Upon successful completion of an apprenticeship, the apprentice becomes a

qualified tradesperson.

• Traineeships are usually trained in a vocational area. It is a formal training arrangement

between an employer and an employee of usually 12 months. Upon successful completion of

a traineeship, the trainee receives a minimum of a Certification II in their chosen vocation.

What is the Toyota TNT Program?

TNT Program offers you a nationally-recognised and accredited apprenticeship or traineeship. You

will attend training at Toyota Technical Training Centre or at TAFE and you will receive on-the-job

training and support while working with Toyota’s quality product and technology.

There are two pathways to suit your needs.

• You can choose to train for one year as a Toyota Service Technician and gain a Certificate II in

Automotive Vehicle Servicing (Light vehicle).

• Or you can choose the Toyota Pro Technician – Certificate III in Automotive Mechanical

Technology (Light Vehicle), a competency-based qualification which can be completed in

3-4 years.

When you complete your TNT apprenticeship, you may progress with further training to higher levels

of qualification such as Diagnosis Technician and Diagnostic Master Technician.

Job description

In the recent years, we have seen a rapid advancement in automotive technologies. The role of the

automotive technician has become diverse and challenging. As an automotive technician, you will

have the opportunity to problem solve and use the latest technology and much more.

The general duties of an Light Vehicle Automotive Technicians are:

• Performs routine service maintenance such as: engine tune-ups, oil changes, tire rotation and

changes, wheel balancing, replacing filters as specified.

• Detects and diagnoses faults in engines and parts and fuel injection components with the

assistance of computers.

• Dismantles, removes and checks engine assemblies, transmission, steering mechanisms and

other components.

• Repairs and replaces worn and defective parts.

• Reassembles mechanical components while referring to the repair manuals if required.

• Cleans, tests repaired parts or assemblies.

• Replace parts with the use of various instruments to ensure that they are working properly.

• Cleaning and washing vehicles to maintains vehicle appearance.

• Maintaining vehicle services histories by recording all service and repairs.

• Follow workplace’s health, safety and environmental procedures.

• Communicate with both internal and external customers (written and verbal).

If you are interested in cars, technology, hands on work, problem solving and customer service, why

not train to become a technician with one of Australia’s leading dealer networks.


Career Pathways

There are many exciting opportunities that are open for qualified automotive technicians. Toyota

also provide many upskilling opportunities that enable you to embark on different career pathways.

An example of possible career progression is as follows:

Technician Progression Pathway

Toyota offers further technical training for qualified Pro-Technicians to advance to Diagnosis

Technicians and Specialist Diagnostic Technicians.

Outcomes of the TNT Apprenticeship / Traineeship Program

Completing a Toyota Apprenticeship / Traineeship provides you with:

• A nationally recognised and accredited apprenticeship.

• A nationally recognised qualification issued by TAFE.

• Achieving Service technician or Professional technician status within Toyota.

• Skills in vehicle repair and periodic servicing, technical problem solving, customer services

and communication.

• A career pathway with opportunities for upskilling to progress within different areas

of the business.

Benefits of the TNT Apprenticeship / Traineeship Program

• Gaining paid work experience while studying.

• Program is designed specifically to Toyota’s processes and technology that allows you to apply

your learnings straight away in your work.

• Training workshop utilise latest Toyota diagnostic equipment, Toyota Products, components

and vehicle systems.

• Smaller class sizes. More support from instructors, more hands-on time for skills practices.

Ability to fast track your apprenticeship if you achieve the required competencies.

• Have an assigned workplace mentor to support you in developing your technical skills and

knowledge throughout your apprenticeship.

TNT Traineeship

Qualified Service

Technician

TNT Pro-Technician Apprentice

Qualified Pro-Technician

Diagnostic Technician

Technical Adviser

Service Adviser

Parts Interpreter

Technical Trainer / Training Manager

Parts Manager

Fixed Operations Manager

Dealer Principle

TNT Workplace Mentor

Service Manager

Sales Consultant

Sales Manager

Workshop Controller

Career Progression Pathways

Cert III

DiagnosisMaster

Technician

Diagnosis Technician

Pro Technician

Service Technician

Toyota Work Mix and Technician Progression Pathways

Specialist

Technician

Diagnosis Technician

Pro Technician

Service Technician

Diagnosis

Cert II

TEAM

21TN

T Program

Diagnosis

Repair

Maintenance


Toyota Pro Technician Apprenticeship Program

What is the Toyota Pro-Technician Apprenticeship Program?

This qualification offers training in vehicle repair and periodic servicing and is aligned to the

AUR30616 – Certificate III in Light Vehicle Mechanical Technology qualification.

The TNT Pro-technician apprenticeship program comprises of two key phases: Service and Repair.

• At the end of the Service Phase, the apprentice will be able to complete a routine service and

will be recognised as a Toyota Service Technician.

• Following completion of the Repair Phase, the apprentice will receive their Certificate III in

Light Vehicle Mechanical Technology issued by our partnering RTOs and is recognised by

Toyota as a Pro-Technician.

Duration

The Toyota Pro-Technician Apprenticeship Program is generally an average of 3-4 years that

consists of on-job training at your dealership, as well as off the job training at a training facility

undertaken by one of our partnered RTOs.

Note that the TNT Apprenticeship Program is not just a time-based apprenticeship. Apprentices can

also progress faster through their apprenticeships should they demonstrate competency in all the

required assessments.

Toyota Traineeship Program (Service Technician)

What is the Toyota Traineeship?

This qualification offers training in vehicle routine servicing and is aligned to a Certificate II in

Automotive Servicing Technology (AUR20516).

Duration and Outcomes of the Traineeship

Duration of a traineeship is generally 12 months.

Upon completion of this program, you will obtain a Certificate II in Automotive Servicing Technology

AUR20516 plus achieve Toyota Service Technician Certification and be a qualified Automotive

Service Technician.

Trainees who completed their traineeship program can proceed to Toyota Pro-Technician

Apprenticeship Program should they wish to further their studies.

What is covered in the Toyota Traineeship Program?

Subjects and the related AQF units covered in the Toyota Traineeship Program as follows:

Who should do the Toyota Traineeship?

It is ideally suited to people intending to work in routine servicing (e.g. Express Maintenance Bays)

to be an Automotive Service Technician.

It is often used as a staged pathway for staff new to working in a dealership environment or to the

workforce, instead of direct entry into the full Apprenticeship Program.

Working effectively

Working with numbers

Fundamentals of Service

Service Operations

Chassis Service

Engine Service

Driveline Service

Service Tech Foundations Service Phase

AQF Units:• AURAFA002 Read and respond to

automotive workplace information.

• AURAFA005 Write routine texts in an automotive workplace.

• AURAKA001 Use information technology systems.

• AURAFA003 Communicate effectively in an automotive workplace.

• AURACA001 Respond to customer needs and enquiries in an automotive workplace.

• AURAFA001 Use numbers in an automotive workplace.

AQF Units:• AURASA002 Follow

safe working practices in an automotive workplace

• AURAEA002 Follow environmental and sustainability best practice in an automotive workplace

• AURTTK002 Use and maintain tools and equipment in an automotive workplace

AQF Units:• AURTTA004

Carry out servicing operations

• AURET015 Test, charge and replace batteries and jump start vehicles

• AURTA001Identify basic automotive faults using troubleshooting processes

AQF Units:

• AURTTB001Inspect and service braking systems

• AURTTD004Inspect and service suspension systems

• AURTTD002Inspect and service steering systems

AQF Units:

• AURTTE004Inspect and service engines

• AURTTC001Inspect andservicecooling systems

• AURTTF001 Inspect and service petrol fuel systems

AQF Units:

• AURTTQ003Inspect and service drive shafts

• AURTTQ001Inspect and service final drive assemblies

Core units – highlighted in red.


Who should do the Toyota Apprenticeship Program?

The Toyota Apprenticeship Program is best suited to one who wants to pursue a career as an

Automotive Technician.

It is also well suited to an experienced Service Technician wanting to become a Pro-Technician.

Eligibility

To undertake the TNT Apprenticeship or Traineeship Program, you will need to be employed by a

Toyota Dealer as a Light Vehicle Apprentice.

It is preferred that you have:

• completed minimum Year 10 (or equivalent) with passes in English and Math.

• an interest working with cars and or computers.

• an interest in a career within the automotive industry

• display an ability for hands on / technical work.

• enjoy hands-on and routine work.

Apprentices working for Toyota dealers under a Group Training Organisation (GTO) are also eligible.

What is covered in the Toyota Pro-Technician Apprenticeship Program?

Apprentices undertaking the TNT Pro-Technician Apprenticeship program will be formally enrolled

in the AUR30616 – Certification III in Light Vehicle Mechanical Technology.

The subjects and the related AQF units are specifically chosen to suit the needs and demand

of Toyota products. The units covered in the TNT Pro-Technician Apprenticeship Program

are as follows:

Phase 1: Service – 5 Modules (12 units from AUR30616) – 13 days off site training

AQF Units:• AURTTA004 Carry out

servicing operations

• AURETR025 Test, charge and replace batteries and jump start vehicles

AQF Units:

• AURTTB001 Inspect and service braking systems

• AURTTD004 Inspect and service suspension systems

• AURTTD002 Inspect and service steering systems

AQF Units:

• AURTTE004 Inspect and service engines

• AURTTF001 Inspect and service petrol fuel systems

AQF Units:

• AURTTQ003 Inspect and service drive shafts

• AURTTQ001 Inspect and service final drive assemblies

AQF Units:• AURASA002 Follow safe working

practices in an automotive workplace

• AURAEA002 Follow environmental and sustainability best practice in an automotive workplace

• AURTTK002 Use and maintain tools and equipment in an automotive workplace

Fundamentals of Repair

Electrical Fundamentals

Electrical System Repair

HVAC System Repair

Brake Repair

Steering & Suspension Repair

Phase 2: Repair 1 - 6 Modules (12 units from AUR30616) – 16 days off site training


pre-repair operations (mechanical)

• AURVTA004 Inspect damaged vehicle systems and recommend repairs

AQF Units:• AURETR012 Test

and repair basic electrical circuits

• AURETR006 Solder electrical wiring and circuits


diagnostic procedures

• AURETR030 Diagnose and repair starting systems

• AURETR029 Diagnose and repair charging systems

AQF Units:• AURETU003 Service

air conditioning and HVAC systems

• AURETU004 Diagnose and repair air conditioning and HVAC systems

AQF Units:• AURLTB003

Diagnose and repair light vehicle hydraulic braking systems

AQF Units:• AURLTD005 Diagnose

and repair light vehicle suspension systems

• AURLTD004 Diagnose and repair light vehicle steering systems

Phase 3: Repair 2 – 7 Modules ( 12 units from AUR30616) – 20 days off site training

Fundamentals of Service

Service Operations

Chassis Service Engine Service Driveline Service

Engine Mechanical

Repair

Petrol Engine Management

Repair

Petrol Engine Ignition Repair

Diesel Engine Management

Repair

Manual Transmission Repair

Final Drive

Repair

Automatic Transmission

Repair

AQF Units:• AURLTE002

Diagnose and repair light vehicle engines

• AURTTC003Diagnose and repair cooling systems

AQF Units:• AURETR023

Diagnose and repair spark ignition engine management systems

• AURLTZ001Diagnose and repair light vehicle emission control systems


Diagnose and repair ignition systems


Diagnose and repair compression ignition engine management systems

• AURETR035 Apply knowledge of petrol and diesel engine operation

• AURETK002 Use and maintain electrical test equipment in an automotive workplace

AQF Units:• AURLTX001

Diagnose and repair light vehicle manual transmissions

AQF Units:• AURLTQ012

Diagnose and repair light vehicle drive shafts

• AURLTQ001 Diagnose and repair light vehicle final drive assemblies

AQF Units:• AURLTX002

Diagnose and repair light vehicle automatic transmissions

Core units – highlighted in red.


Off-Job Training Workshop

Off-Job training is conducted at the training facility. Training will be conducted by the TAFE

Instructor in both the class room and simulated workshop environment.

The training workshop will consist of:

• A recap session of the online Pre-Course Study. This session will focus on the areas where

apprentices / trainees might have struggled the most in the online assessments.

• A Recap test on the first day of the workshop on the Pre-Course Study, except for first module

Fundamental of Service. Apprentices / trainees are to study their Pre-Course Study Materials

prior to attending the workshop.

• Delivery of Core Knowledge Theory

• Skills practices

• Assessments

All TNT Program’s training facilities are equipped with the latest Toyota test equipment, special

service tools, utilising Toyota diagnostic tools (Global Tech Stream) and Toyota models vehicles.

Apprentices / trainees will be able to quickly utilise the skills learnt at their off-job training and

apply in their normal work environment with

appropriate Mentor support.

If an apprentice / trainee is unable to attend a

scheduled training workshop for any reason

(e.g. illness or injury) they must contact their

TNT Workplace Mentor or Service Manager

or the TAFE Instructor of that workshop

immediately. TAFE Instructor will organise

with the Service Manager to re-schedule the

apprentice/trainee into the next available class.

It is important to note that missing a scheduled

workshop may result in a delay in the

completion of apprenticeship / traineeship

as there are limited availability of scheduled

workshops. The first 8 modules are delivered

in sequence.

TNT Program Delivery Mode

The Toyota Apprenticeship / Traineeship are delivered through three modes:

• Online Pre-Course Study & Assessment

• Off-job Training Workshop

• On-job Dealership Tasks

Apprentices/trainees are required to demonstrate competency in all three modes to be deemed

competent in a module/unit.

Note: Competency is when you can demonstrate to both your trainer / TNT Workplace Mentor /

Supervisor that you can perform all the tasks or elements in your module independently and to

industry standards in the workplace.

Online Pre-Course Study and Assessment

Pre-Course Study and assessment underpins the core knowledge of the module. Pre-course study

and assessment must be completed prior to attending a workshop. This is done via the TNT online

learning management system.

Apprentices / Trainees can have multiple attempts at each online assessment. The required pass

mark is 100% before they can proceed to the workshop. If they are locked out of their assessment

(after 3 attempts), their TNT Workplace Mentor or Service manager can unlock the assessment in

the online system.

Apprentices / trainees cannot attend the workshop if they have not completed their online

assessment. It is important to note that missing a scheduled workshop may result in a delay in

apprenticeship completion due to limited availability of scheduled workshops in a year. There is no

Pre-Course Study and Assessment for the first Module Fundamentals of Service.

Pre-course Study & Assessment

Online(On Job)

Classroom Skills Practise

Training Workshop(Off site)

Dealership Tasks

Dealership (On Job)

Apprentice is supported by TNT Workplace Mentor

Total49 days


Assessment will take form in the following ways:

• Online pre-course study assessment for all modules except Fundamentals of Service

• Recap tests of Pre-course study materials at day 1 off the module’s off-job training workshop

• Theory assessment and skills practices at the off-job training workshop.

• Completion of dealership tasks for each module at your dealership under the observation of

your TNT Workplace Mentor.

• Verbal verification by your TNT Workplace Mentor / TNT Instructor.

Training contract

A training contract is a legal agreement between the Australian apprentice / trainee and the

employer. The contract protects both employer and apprentice / trainee’s interests. It must be

completed and signed and lodged with the relevant State/Territory training authority to register the

apprenticeship or traineeship.

The training contract will specify the type of apprenticeship or traineeship that will be undertaken

and outlines both parties’ obligation in association with the apprenticeship / traineeship including

probationary period details.

The signing and registration of the training contract is facilitated by an Australian Apprenticeship

Support Network Provider.

The training contract can be amended if required. This must be discussed and agreed by both the

employer and apprentice. The RTO must also support this application if the change affects the

training plan. The employer and apprentice / trainee must fill in an application form and submit to

your Apprenticeship Network Provider.

TNT Training Plan

Every apprentice or trainee must have a training plan in place as part of an Australian

Apprenticeship or Traineeship Program. The training plan is developed by the TAFE in conjunction

with the employer and the apprentice / trainee. The training plan must be signed within three

months of the start of the apprenticeship or traineeship.

On-Job Dealership Tasks

Dealership tasks are an essential component of the TNT Program. It allows apprentices / trainees to

practically apply the underpinning knowledge and skills obtained in their workshop by performing

these specified tasks in the dealership.

Following each training workshop, apprentices / trainees are to discuss the associated dealership

tasks with their mentors.

Dealership tasks are to be completed by the apprentice / trainee under the supervision of their

mentor within 60 business days after the completion of the associated off-job training workshop.

The TNT Workplace Mentor will only sign off these tasks once the apprentice / trainee demonstrates

their ability to perform the tasks independently and competently.

It is important that apprentice / trainee record the relevant Repair Order Numbers associated with

the dealership tasks in their logbook.

Training and Assessments

To successfully complete the Toyota Apprenticeship / Traineeship Program, apprentices / trainees

will need to:

• complete all the online Pre-Course Study and assessments

• attend all off-job training workshops

• completed all modules assessment, skills practices and dealership tasks.

Training will occur both at the dealership and at the training facility in the following formats:

• Online Pre-Course study that consist of foundational core knowledge readings

• Face to face theory delivery and skills practice at the training facility in both a classroom and

simulated workshop environment.

• The TNT Workplace Mentor demonstrating how to do various tasks.

• The TNT Workplace Mentor revising core knowledge materials with apprentices / trainees.

• Learning by observation of other seniors working.

• Undertaking dealership tasks in the workplace.


TAFE will issue a copy of the signed training plan to all parties.

It will outline specific details of:

• the type of qualification that will be issue upon completion

• training provider’s details

• the qualification units of competency selected

• any recognised prior learning arrangement

• any additional learning supports arrangement

• the expected start and completion date of the apprenticeship / traineeship

• training delivery modes (on-job / off-job) and number of training days / training hours

• training locations

• training assessment methods

• the competencies requirements and the timeframe for achieving competencies

Apprentices / trainees should inform the TAFE and the employer if they wish to be considered for

any credit transfer or recognition of prior learning (RPL) or have any language, literacy, numeracy

concerns or learning difficulties prior to the signing of the Training Plan.

TAFE will make assessment and arrange support or adjustment to support the apprentices / trainees

in their learnings and participation.

Credits / Recognition of prior learnings (RPL)

Credit transfers or RPLs may be available if the apprentice or trainee has documented evidence of

achievements in a relevant unit or course.

It is up to each TAFE to award credits / RPL. Please discuss RPL / credit transfer options with TAFE

when you are signing the enrollment papers.

You will need to provide Statement of Attainment or documented evidence for TAFE to assess it.


TNT Training Calendar

The TNT Training Calendar outlines the TNT workshop training for the year. Service managers and

TNT workplace mentors will use the TNT Training Calendar (available in the online management

system) as a reference when registering apprentices / trainees to nominate training start dates.

Apprentices / trainees should also refer to their allocated group training calendar when planning for

leave absences or to check when they are required to attend their TNT workshop training.

Allocation to a TNT Training Group

Apprentices / trainees will be allocated to a training group based on preferences specified by

the Service Manager. Once confirmed, the apprentices / trainees and their service managers

will be notified.

Allocation into the training group takes into consideration the preferred start date for training as

indicated by the Service Manager; the number of apprentices / trainees undertaking the training at

that dealership; class size; time of registration and other dealer requirements.

TNT Workplace Mentor

Every apprentice / trainee in the TNT Program will be assigned to a TNT workplace mentor to

support you throughout the whole apprenticeship.

The role of the TNT workplace mentor is to:

• Support apprentices / trainees in their learnings (e.g. by explanation or demonstration

of jobs),

• Provide regular feedback about their work and progress,

• Supervise apprentices / trainees in their work (as require),

• Allocate work to apprentices / trainees to enable dealership tasks completion,

• Observe apprentices / trainees undertaking dealership tasks and signing them off once they

demonstrate competency in performing the tasks. (As part of evidence collection for RTO to

demonstrate competency).

Learning Resources

All TNT Program’s training facilities are equipped with Toyota test equipment, special service tools,

utilising Toyota diagnostic tools (Global Tech Stream) and Toyota models vehicles.

Apprentices or trainees will be able to quickly utilise the skills learnt during training and apply it at

their workplace.

All training materials, workbooks and logbooks are provided at the start of each face-to-face

workshop.

Apprentices / trainees are responsible for looking after their own materials and completing these

materials over the course of the off-job training for that module.

Online Learning Management System

The TNT Program uses an online learning management system - ix1 to manage TNT apprentice /

trainee training progress.

The online management system enables all parties (Service Manager, TAFE instructor, apprentices /

trainees, TNT workplace mentor) to access the following information:

• TNT training workshop calendar

• Upcoming training workshop details

• Pre-course study materials and assessment for each module

• Dealership tasks requirements for each module

• Dealership tasks signoff (by TNT Workplace Mentor)

• Apprentice / trainee’s Training Progress Status and training record

• TNT Program’s Policy and Code of Conduct

Login details to access the online learning management system will be sent to new service manager,

apprentice / trainee, TNT workplace mentor when registered to the TNT Program.


TNT Apprentices / Trainees Roles and Responsibility

Apprentices / Trainees expectations are listed as follows:

• Sign a training contract with their employer.

• Obtain and provide any statement of attainment or documented evidences to the TAFE

should they wish to assess for Credits Transfer or RPLs.

• Advise employer and TAFE if they require any language, literacy, numeracy support or have

any learning difficulties prior to signing the training plan.

• Participate in the negotiation of the training plan with the TAFE and Employer.

• Sign the training plan.

• Understands the requirements and commitments of the TNT Program and their training plan.

• Work towards achieving the qualification as stated in the training contract.

• Attend and work in a professional manner.

• Take care of the employer and training facility’s property and resources.

• Follow all work, health, safety and environmental policies / procedures.

• Attend all scheduled training workshops.

• Undertake and complete all online Pre-Course Study Assessment before attending

off-job training.

• Understand the consequences of missing any scheduled training workshops or not doing

their online Pre-Course Study & Assessment may result in delay in the completion of their

apprenticeship / traineeship.

• Seek support from their Mentor when struggling with skills or learnings or understanding

their Pre-Course Study.

• Study Pre-Course study material for their Recap test conducted on the first day of their

off-job training workshop. Except for FOS module.

• Discuss with their TNT Workplace Mentor on the dealership tasks they require to do.

• Complete the module’s dealership tasks within 60 business days after they attended the

module’s off-job training.

• Ensure Repair Order Numbers are recorded in their logbooks.

• Maintain their training record and their dealership tasks logbooks.

• Provide their logbook to their TNT Workplace Mentor for weekly sign off.

• Establish good communication with their TNT Workplace Mentor.

• Show enthusiasm and develop good work habits / attitude.

Fees and Pay Entitlements

Under the apprenticeship / traineeship arrangement, the cost of off-job training is usually paid by

the employer. However, each apprentice or trainee should discuss and confirm arrangements for the

payment of fees with their employer. The off-job training costs varies across each State/Territory

and is set by the TAFE in your State/Territory. You can refer to the Fair Work Ombudsman website for

more information.

Wage Increment

Under the Vehicle Manufacturing, Repair, Services and Retail Award, there are two ways an apprentice

may progress through their apprenticeship:

1. Competency-based: the apprentice moves to the next pay level when they’ve achieved a set

amount of the total skill or training requirements of the apprenticeship in accordance to their

training plan (which might be earlier than 12 months) or

2. Time-based: the apprentice moves to the next pay level after they’ve worked a certain

amount of time (e.g. 12 months);

Additional Support or Information

Toyota Australia has formed a national alliance with Apprenticeship Support Australia to help

provide consistent apprenticeship support to both dealers and apprentices / trainees

throughout Australia.

They can provide support and information in areas such as career advice, resume writing,

coaching or mentoring support, how to enroll etc. See their website for more

information. http://www.apprenticeshipsupport.com.au/Apprentices/What-is-an-apprenticeship


Resources links: How do I Enroll?

Step 1: Find Out More on:• Apprenticeship / Traineeship Programs

• See the TNT Apprenticeship Video:

https://www.youtube.com/watch?v=f77rH5SIdaM#action=share

• Jobfit: https://www.skillsroad.com.au/get-career-advice/job-fit-test

Step 2: Apply for the Job • Locate your nearest Toyota dealership.

• Write your resume and submit or apply for a job with a Toyota Dealership.

• Undertake their recruitment process (e.g. Interviews)

Step 3: Hiring Process

If successful in the hiring process,

• Sign an employment contract with your employer

• Sign the Training Contact and the proposed training plan

• Employer / ASSN to lodge in training contract with relevant training authorities

Step 4: TAFE Enrolment

• Sign all TAFE enrolment paperwork.

• Provide any Statement of Attainment or documents should you wish to consider for credit

transfer and or RPL.

• Discusss, review and sign training plan with the TAFE.

• Keep a copy of your signed training plan.

Step 5: Register into TNT Program

• Service manager to enrol you into the TNT Apprenticeship / Traineeship Program.

• Service manager to nominate your TNT Workplace Mentor.

Step 6: Start Training

• Receive your TNT online learning management system login details.

• Login and view your training calendar and allocated training group.

• Be introduced to your TNT Workplace Mentor

• Start your training

Page 22

TNT Apprenticeship Program Video Testimonials:

https://www.youtube.com/watch?v=f77rH5SIdaM#action=share

Toyota Website:

Australian Apprenticeships: https://www.australianapprenticeships.gov.au/australian-apprentices

Australian Apprenticeships: Information on apprenticeship https://www.aapathways.com.au/students

Apprenticeship Support Australia: Information Hub:

http://www.apprenticeshipsupport.com.au/Apprentices/What-is-an-apprenticeship

Skills road: Provide information interview process,

Reading Writing Hotline: Support in reading, writing math https://www.readingwritinghotline.edu.au/

Toyota Resource Centre TNT Program

http://toyotainstituteaustralia.com.au/#/technical/toyota-network-training?_k=8jf8s4

Queensland Government Apprenticeships and traineeships Information

https://desbt.qld.gov.au/training/apprentices

Victoria State Get help with your apprenticeship

https://www.education.vic.gov.au/training/learners/ apprentices/Pages/default.aspx

Training Services NSW Apprenticeship Information

https://www.training.nsw.gov.au/apprenticeships_traineeships/index.html

Government of Western Australia The Department of training and Workforce

Fair Work Ombudsman Apprentices / Trainees Information Pay guides apprentices-and-trainees

Fair Work Commission Access to modern awards

https://www.fwc.gov.au/awards-and-agreements/awards/modern-awards/modern-awards-list

Beyond Blue Help with anxiety or depression https://www.beyondblue.org.au/

Further questions on the TNT Program? Email: [email protected].

TNT SIG_01- 2020

For further information on the TNT Apprenticeship Program

please visit

toyotainstituteaustralia.com.au

or email [email protected]

Toyota Network Training

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Transcript of Toyota Network Training