The T3 ExperienceThe T3 Experience

The T3 ProgramA SUCCESSFUL TRAINING PARTNERSHIP

The T3 ProgramA SUCCESSFUL TRAINING PARTNERSHIP

MARGARET CUMMINSTOYOTA MOTOR CORPORATION AUSTRALIA

MARGARET CUMMINSTOYOTA MOTOR CORPORATION AUSTRALIA

Toyota T3 PartnershipToyota T3 Partnership

A three way training partnership between Toyota Motor Corporation Australia Limited The Dealerships and TAFE

AIM

To provide automotive training for Toyota that meets specific needs off the National

Dealer Network

A three way training partnership between Toyota Motor Corporation Australia Limited The Dealerships and TAFE

AIM

To provide automotive training for Toyota that meets specific needs off the National

Dealer Network

Why T3?Why T3?

• Lack of sufficient, suitable young people taking up Apprenticeships

• Inadequate retention of trained staff

• Lack of sufficient, suitable young people taking up Apprenticeships

• Inadequate retention of trained staff

Perceived Industry ImagePerceived Industry Image

Actual Industry ImageActual Industry Image

TMCA – President’s GoalsTMCA – President’s Goals

Future NeedsFuture Needs

• Eight hundred additional technicians by 2005

• 20% increase in Dealer facility & staff by 2005

• Higher level of education required

• Dedicated and enthusiastic employees

• Stable and loyal workforce

• Eight hundred additional technicians by 2005

• 20% increase in Dealer facility & staff by 2005

• Higher level of education required

• Dedicated and enthusiastic employees

• Stable and loyal workforce

SituationSituation

• Education level -Year 10 only in many instances

• Inconsistent and inadequate selection process

• No induction process in many instances

• High turn over rate on completion of trade

certificate.

• Employees not matched to employer needs

• Employees see limited future in the industry

• Education level -Year 10 only in many instances

• Inconsistent and inadequate selection process

• No induction process in many instances

• High turn over rate on completion of trade

certificate.

• Employees not matched to employer needs

• Employees see limited future in the industry

T3 ObjectivesT3 Objectives

• Training solutions for Dealer staff.• Training delivered jointly by Toyota, TAFE

& Schools.• Structured Training plan with entry & exit

points.• School Based part time Traineeship for all

skill types.• National & International recognition.• Skilled & qualified workforce• Year 12 Certificate• Certificate II TAFE Qualification • Clearly defined career paths.

• Training solutions for Dealer staff.• Training delivered jointly by Toyota, TAFE

& Schools.• Structured Training plan with entry & exit

points.• School Based part time Traineeship for all

skill types.• National & International recognition.• Skilled & qualified workforce• Year 12 Certificate• Certificate II TAFE Qualification • Clearly defined career paths.

Benefits to the StakeholdersBenefits to the Stakeholders

Toyota/Dealers

TA

FE/S

eco

ndary

Sch

ools

Trainee

/Parents

Toyota / DealerToyota / Dealer

• Greater quantity & quality of potential employees

• Unified approach to selection & induction process

• Highly focused and committed Trainees• Training specific to Toyota product and Dealer

needs• Trainees enter workplace job ready• Employer/Employee relationship established• Greater longevity of employment expected

• Greater quantity & quality of potential employees

• Unified approach to selection & induction process

• Highly focused and committed Trainees• Training specific to Toyota product and Dealer

needs• Trainees enter workplace job ready• Employer/Employee relationship established• Greater longevity of employment expected

TAFE/Secondary SchoolsTAFE/Secondary Schools

• Eliminate duplication of training effortEliminate duplication of training effort

• TAFE access to latest technologies and diagnostic TAFE access to latest technologies and diagnostic proceduresprocedures

• Availability of training aids,components and Availability of training aids,components and vehiclesvehicles

• School students more focused on studies ( less School students more focused on studies ( less disruptive )disruptive )

• Direct links to local Toyota DealersDirect links to local Toyota Dealers

• Better understanding of Industry / Employer needsBetter understanding of Industry / Employer needs

• Eliminate duplication of training effortEliminate duplication of training effort

• TAFE access to latest technologies and diagnostic TAFE access to latest technologies and diagnostic proceduresprocedures

• Availability of training aids,components and Availability of training aids,components and vehiclesvehicles

• School students more focused on studies ( less School students more focused on studies ( less disruptive )disruptive )

• Direct links to local Toyota DealersDirect links to local Toyota Dealers

• Better understanding of Industry / Employer needsBetter understanding of Industry / Employer needs

Trainee/ParentsTrainee/Parents

• Education targeted to their chosen career Education targeted to their chosen career

• Trainees enter workplace job ready & qualifiedTrainees enter workplace job ready & qualified

• Employer/Employee relationship establishedEmployer/Employee relationship established

• Paid employment while working at the dealershipPaid employment while working at the dealership

• Hands on experience at work and exposure to Hands on experience at work and exposure to Industry disciplines in TAFE and work environmentsIndustry disciplines in TAFE and work environments

• Peace of mind that a full Year 12 Certificate has been Peace of mind that a full Year 12 Certificate has been obtainedobtained

• National accreditation (Certificate II)National accreditation (Certificate II)

• Education targeted to their chosen career Education targeted to their chosen career

• Trainees enter workplace job ready & qualifiedTrainees enter workplace job ready & qualified

• Employer/Employee relationship establishedEmployer/Employee relationship established

• Paid employment while working at the dealershipPaid employment while working at the dealership

• Hands on experience at work and exposure to Hands on experience at work and exposure to Industry disciplines in TAFE and work environmentsIndustry disciplines in TAFE and work environments

• Peace of mind that a full Year 12 Certificate has been Peace of mind that a full Year 12 Certificate has been obtainedobtained

• National accreditation (Certificate II)National accreditation (Certificate II)

T3 ExpansionT3 Expansion

• 2001 – T3 Program commenced in 6 NSW Centres• 2002 – T3 Program extended to:• - All colleges in NSW• - Through Moreton Institute in Brisbane• - Through Kangan Batman Institute in

Melbourne• - Through Chisolm Institute in Melbourne• 2003 – T3 Program Extended to :• - Douglas Mawson Institute in Adelaide • - Regency Institute in Adelaide• - Canberra Institute of Technology

• 2001 – T3 Program commenced in 6 NSW Centres• 2002 – T3 Program extended to:• - All colleges in NSW• - Through Moreton Institute in Brisbane• - Through Kangan Batman Institute in

Melbourne• - Through Chisolm Institute in Melbourne• 2003 – T3 Program Extended to :• - Douglas Mawson Institute in Adelaide • - Regency Institute in Adelaide• - Canberra Institute of Technology

N.S.W – Results2001 - 2002

N.S.W – Results2001 - 2002

• 53 Trainees commenced• 49 Trainees completed

Completion rate = 93%

• 100% achieved desired outcomes• 98% offered full-time employment• 82% currently working in the Automotive Industry

and pursuing further studies.

• 53 Trainees commenced• 49 Trainees completed

Completion rate = 93%

• 100% achieved desired outcomes• 98% offered full-time employment• 82% currently working in the Automotive Industry

and pursuing further studies.

2004 & Beyond2004 & Beyond

• Certificate II in Automotive Vehicle Servicing• Certificate II in Business• Certificate II in Automotive Sales –

Replacement • Parts & Accessories to be offered in all

participating Colleges

T3 to extend into:– Rural Queensland– Rural South Australia– Rural Victoria

• Certificate II in Automotive Vehicle Servicing• Certificate II in Business• Certificate II in Automotive Sales –

Replacement • Parts & Accessories to be offered in all

participating Colleges

T3 to extend into:– Rural Queensland– Rural South Australia– Rural Victoria

T3 POSITIONS T3 POSITIONS

0

20

40

60

80

100

120

140

160

180

2001 2002 2003 2004 2005 2006

Positions

PLACEMENTSPLACEMENTS

0

20

40

60

80

100

120

140

160

180

2001 2002 2003 2004 2005 2006

Available

Filled

VICTORIAVICTORIA

0

5

10

15

20

25

30

35

40

2003 2004 2005 2006

Positions

RETENTIONRETENTION

0

10

20

30

40

50

60

70

80

90

2002 2003 2004 2005

Placed

Retained