TOWARDS QUALITY IN E-LEARNING QUALITY ASSURANCE - EPPROBATE INTERNATIONAL COURSEWARE LABEL
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Transcript of TOWARDS QUALITY IN E-LEARNING QUALITY ASSURANCE - EPPROBATE INTERNATIONAL COURSEWARE LABEL
Marjan Miloshevic Danijela Miloshevic
Technical Faculty Čačak - University of Kragujevac, Čačak, Serbia {marjan, danijela}@tfc.kg.ac.rs
Suzana LoshkovskaFaculty of Computer Science and Engineering Skopje, Macedonia
Quality of E-learning Certification approaches and quality
schemes DL@WEB – BADEN EpprobateoAim, objectiveso ProcedureoSelf-assessment documentoEvaluation
Conclusion
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The standard quality assurance (QA) procedures are not sufficient
QA in e-learning is generally not a priority issue, even for QA agencies
Numerous international projects were conducted to form a comprehensive, yet usable framework for quality assurance of learning.
Specialized organizations have developed their own benchmarking procedures and tools and established labels as brands
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There are several definitions of quality of e-learning, and each depends on its scope, objectives, focus and the methodology of the quality approach.
In this context, quality of e-learning is related to all: processes, products and services for learning, education and training supported by the use of information and communication technologies
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We need ◦ an unified label
We have...◦ Language issues◦ Cultural differences◦ Law issues
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Label name Level Review process Type Reviewers
UNIQUe Universities Publicly documented, on site Quality mark Internal
E-xcellence
University program
Publicly documented; on-line and on-site
(optionally)Benchmark Internal
ECBCheck University program
Documents and accompanying web-site are in construction phase
Quality Mark Internal
SEVAQ+ Universities, Vocational
studies
Supporting documents and web-site are are
available; on-line
Self-evaluation
tool
Stakeholders (teachers,
students, ...)
ProcertCourseware
for IT specialists
Documents are not publicly available Benchmark N/A
epprobate General courseware
Quality grid is public; review conducted on-line Quality Mark Internal and
external
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BAlkan Distance Education Network Formed as result of DL@Web Tempus Project BASIC GOALS:
◦ Affirmation and use of professional knowledge via e-learning and distance education
◦ Tuning into The European Higher Education Area (EHEA)
◦ Development of informatics society in the region
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FULL TITLE: ENHANCING THE QUALITY OF DISTANCE LEARNING AT WESTERN BALKAN HIGHER EDUCATION INSTITUTIONS
http://www.dlweb.kg.ac.rs
Modernization of education by promoting regional and international cooperation
Raising the level of pedagogical and technical knowledge
Raising social awareness about the significance of e-learning and distance learning
Fostering and cherishing research spirit in the field…
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Education through professional and research seminars and summer schools
Organization of professional lectures, trainings, symposiums and conferences with topics about e-learning and distance education
Promotion of distance learning through cooperation and participation on manifestations of domestic, regional and international importance
Participation in realization of projects at national, regional and international level
Promoting and placing of innovative and creative professional and research solutions
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Carrying out commercially readymade solutions, individual courses or moderation services
Publishing activity from the primary and related fields
Creating and continual improvement of electronic knowledge basis from the fields of e-learning and distance education
Promotion of the lifelong learning concept Creating and realizing accredited programs for
professional training of the employed in education
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epprobate (from the Latin 'approbare', to approve) is the first international quality label for eLearning courseware
The quality label is an initiative of three organisations: ◦ Learning Agency Network (LANETO) ◦ Agence Wallonne des Télécommunication (AWT) ◦ e-Learning Quality Service Center (eLQSC)
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All kinds od courseware:◦ Web based◦ Mobile◦ Blended◦ Game based◦ OER...
Educational institutions◦ Universities, High Schools◦ Non-formal education facilities
Individual courseware producers Companies…
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Receive feedback and consultation
Ensure compliance with state of the art quality measures
Get international recognition for your
courseware
Increase the trust in your courseware
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Since July 2012. BADEN is authorized to certify courseware at behalf of epprobate for Serbia, FYR Macedonia and Montenegro
BADEN has two certified head reviewers...
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Producers contact national partner (BADEN for Serbia, FYRM, Montenegro)
First step is self-assessment http://review.epprobate.com Review is conducted by a 4 member TEAM, coordinated by
head reviewer Target group is represented by one team member The review process is done using the epprobate quality
grid
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The team decision is built on a concensus There is intensive communication between
producer and the team International awarding committee is responsible for
the final decision about the awarding of the epprobate label
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Review is not just a “tick list”!
The feedback to the courseware provider is more important than simply a decision about the label
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Criteria are organized into four main sections of the quality grid: ◦ Course design (Provision of course information,
learning objectives; Constructive alignment) ◦ Learning design (Learner Needs; Personalisation;
Instructional strategies) ◦ Media design (Media Integration; Interface;
Interoperability and technological standards) ◦ Content (Accuracy and values of content;
Intellectual property rights; Legal compliance)
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For each topic the producer fills information in the following table
Example
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For each topic, each reviewer fills information in the following table
There is no intention for any single criterion to be essential, but a courseware supplier in their self assessment document indicates to what extent they meet a specific criteria.
To every characteristic is assigned a mark:A - Exceeds the requirements of the criterionB - Meets the requirements of the criterionC - Meets some but not all of the requirements of the criterionD - Fails to meet the requirements of the criterion
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There is a certain progress made in quality assurance in e-learning. ◦ The challenges remains to be faced with, such as
internationalization and usage of objective and comprehensive – yet not too complex – methodology.
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Epprobate is an initiative that tries to handle mentioned challenges ◦ It is an international label, which engages
numerous national partners, ◦ it treats e-learning at the courseware level,
making the QA available to different types of producers (universities, education agencies, companies) and
◦ it uses a methodology that compounds all vital criteria through a well defined procedure
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http://epprobate.com
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http://www.dlweb.kg.ac.rs
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Questions
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