Tourism impact, distribution and development: The spatial structure of tourism in the Western Cape...
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Tourism impact, distribution anddevelopment: The spatial structure oftourism in the Western Cape provinceof South AfricaScarlett Cornelissen aa Department of Political Science , University of StellenboschPublished online: 19 Jan 2007.
To cite this article: Scarlett Cornelissen (2005) Tourism impact, distribution and development: Thespatial structure of tourism in the Western Cape province of South Africa, Development SouthernAfrica, 22:2, 163-185, DOI: 10.1080/03768350500163014
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Tourism impact, distribution anddevelopment: the spatial structure oftourism in the Western Cape provinceof South Africa
Scarlett Cornelissen1
The structural dimensions of a country’s tourism sector, and in particular the spatial structure of
tourism production and consumption, relate closely to the nature and extent of the impact that
tourism can have. This article examines the spatial characteristics of tourism in the Western
Cape province, one of South Africa’s foremost international tourist regions, and where its govern-
ment seeks to use tourism as an instrument of development and socio-economic transformation. To
understand how this could be effected it is necessary to understand the spatial distributional effects
of tourism, and the underlying reasons for it. To this end the article examines the spatial structure
of the provincial accommodation sector as evidenced in patterns of accommodation supply and
tourist usage (demand); and trends in the nature, direction and distribution of public and
private-sector tourism investments. The central argument is that tourism is geographically
focused, with tourist activities concentrated in a few locales and sub-regions. This follows the
general demographic and economic contours of the province. Yet trends in capital investments
tend to reinforce the spatial concentration of tourism. Attempts by the government to spread tour-
ism’s benefits have not been too successful due to institutional and capacity deficiencies. Greater
emphasis should be placed on developing domestic tourism.
1. INTRODUCTION
This article examines the spatial structure of tourism in the Western Cape province of
South Africa, one of the country’s premier tourist regions. It evaluates provincial
policy towards tourism development in the context of the impact and distribution of
tourism, patterns in its supply and usage, investment trends, and changes in these over
time.
Like the national government, the provincial authorities are placing a high policy
premium on expanding the tourism sector and using tourism as a pathway to develop-
ment, empowerment and social transformation. Yet international experience shows
that the purported economic and developmental advantages of tourism which are often
ardently claimed are not automatic, and not without dispute. Tourism has several nega-
tive externalities attached to it: it is subject to seasonal fluctuations and high elasticities
of demand and can therefore be an unstable source of income and employment (De Kadt,
1979; Mathieson & Wall, 1982; Brohman, 1996; Sinclair, 1998). It can also lead to
higher inflation and balance-of-payments difficulties in destination countries (Britton,
1982; Mathieson & Wall, 1982; Lea, 1988).
Further, research indicates that three structural factors influence the economic impact of
tourism: the strength of backward and forward linkages among industries (Sinclair &
Tsegaye, 1990; Britton, 1991); the ownership structures and patterns that typify the
1Department of Political Science, University of Stellenbosch.
Development Southern Africa Vol. 22, No. 2, June 2005
ISSN 0376-835X print=ISSN 1470-3637 online=05=020163-23 # 2005 Development Bank of Southern AfricaDOI: 10.1080=03768350500163014
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sector; and the spatial features of production and related consumption in a given tourism
economy (Britton, 1982; Opperman, 1993; Pearce, 1995). If weak linkages prevail
among economic sectors and industries directly involved in tourism, the flow-through
effect of tourism’s impact, particularly from core to ancillary industries such as construc-
tion and transport will be weaker. Similarly, if tourism producer and supplier companies
are not owned in the destination but in a different country, foreign exchange leakages,
rather than earnings, may characterise tourism in the destination country (Brohman,
1996; Sinclair, 1998).
However, it is particularly the third factor – the spatial structure of tourism in a given
destination – that relates closely to the specific nature of the economic gains that
accrue from tourism and also to the extent of its impact in that destination (Opperman,
1993). More specifically, the location of tourist sites, the existence of tourism infrastruc-
ture and patterns in tourism production and consumption as manifested in, for instance,
tourist circuits or travel flows, connect critically to the eventual impact of tourism. The
manner in which people travel through a destination determines the types of interface
that can take place between tourists and residents, and the potential for revenue creation
among the latter. Further, if tourism production and consumption occur in spatially con-
centrated locales, its impact is similarly concentrated (Pearce, 1995). Much can be
learned about the benefit that tourism has in a destination, by examining the geography
and diffusion of its impact in terms of patterns of production and consumption. Even so,
the structural and spatial aspects of tourism are often overlooked in the devising of
tourism development policy (Pearce, 1995).
Several studies have been conducted on the geography of tourism supply in the Western
Cape and in South Africa more broadly (Cape Town City Council, 1993, 1994; Deloitte
& Touche, 1993; Visser & Van Huyssteen, 1997; Wesgro & KPMG, 1999). These,
however, do not provide an analysis that focuses on the dynamic interplay between
tourism production and consumption, the role that the state or industry may play in
demand creation, for instance through tourism investments or infrastructure develop-
ments, and how this relates to development. To date, with a few exceptions on South
Africa’s tourism space economy (Demhardt, 2000; Rogerson, 2002; Visser, 2003),
limited research has been conducted on the spatial dimensions of tourism in South
Africa and the factors that contribute to it, and its role in enabling or constricting the
government in achieving its transformation and developmental goals.
This article focuses on the spatial dynamics and the distribution of tourism impact in the
Western Cape. It investigates the current structure of tourism in terms of location (ie
supply or production) and demand (or consumption) factors and the interplay between
these factors; what changes have taken place since 1994 and what underlay the
changes; and what the role has been of key actors such as the provincial government
and the private sector. Two particular facets are investigated:
. the geography of the accommodation sector as evidenced in patterns of accommo-
dation supply and tourist usage (demand), and changes in these over time
. trends in the nature, direction and distribution of public and private sector tourism
investments
The analysis shows that tourism activity, and concomitantly its impact, is geographically
concentrated, being focused in certain parts of the Cape metropolis and in the Winelands
and Garden Route. This is partly a consequence of the historical development of tourism
in the province, arising from the promotion of a number of traditional, core attractions
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(or ‘icons’) and sites, and is related partly to the physical, demographic and infrastructural
features of the province. Yet capital investments and promotion behaviour by both the
government and the private sector (particularly in their focus on the international
market) tend to reinforce, rather than significantly reshape, the current skewed structure.
The government has some role to play in directing new development. At the same time
provincial policy aptly aims at redistribution, but is offset by institutional and capacity
deficiencies in tourism governance.
The first part of the article provides a brief overview of the Western Cape tourism sector,
highlighting its prime attractions and the key tourism demand factors. The second part
details the methodology that was used in assessing tourism’s spatial structure. The
third presents data on patterns in accommodation supply and demand since 1994 and
large-scale investment trends. A fourth section discusses some of the wider implications
of the geographic features for tourism policy in the province.
2. WESTERN CAPE TOURISM PATTERNS AND PROFILES
The Western Cape has flourished as one of the foremost international tourist destinations
in the country over the past number of years. The province has several physical and other
qualities that are important for its tourist appeal. Many of these (such as Table Mountain,
Cape Point, the Garden Route and Kirstenbosch Botanical Gardens) have long been mar-
keted internationally and are well-established ‘brand names’ and important tourism
icons, not only for the Western Cape, but also the rest of the country (DEATT, 1999).
This, along with the popularity of the province in general, means that it is one of
South Africa’s most important international tourist attractions. In line with this, and
the national government’s focus on expanding the tourism sector, boosting economic
development through tourism has become a prime policy focus in the province
(DEAAT, 2001).
One estimate of the size of the province’s tourism economy, using Tourism Satellite
Account methodology,1 put it at 13 per cent of the Gross Regional Product in 1996
(Bloom, 1998). A further estimate is that tourism provides employment to 9 per cent
of the provincial population (Wesgro, 2001).
The Western Cape is divided into eight tourist regions that coincide roughly with the pro-
vince’s administrative districts. They are: the City of Cape Town; Winelands; Overberg;
Garden Route; Klein Karoo Kannaland region; Central Karoo; Breede River Valley; and
the West Coast.
The province has a significant share in South Africa’s international tourism market, in
2000 receiving close to 60 per cent of all international visitors (Satour, 2000). The pro-
vince is further the main destination for overseas tourists, drawing an average of 55 per
cent of all overseas tourists in 1998 (Satour, 1997, 1998). In addition the province
receives the lion’s share of visitors from non-neighbouring Africa, in 1997 drawing 37
per cent of this component of South Africa’s international market (Wesgro, 1999).
These market profiles stand in sharp contrast to tourism in some of the Western
Cape’s main competitor provinces where, as in Gauteng, for example, business
1Tourism Satellite Account (TSA) methodology was developed by the World Tourism Organi-sation (WTO) and the World Travel and Tourism Council (WTTC). It aims to provide a compre-hensive delineation of all the economic activities related to, or influenced by travel and tourism in agiven economy, by anticipating and depicting the flow-through effects of tourism-specific andtourism-related activities.
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tourism or tourist arrivals from neighbouring African countries predominate. When one
considers that the travel motivation and spending patterns of overseas visitors and from
non-neighbouring Africa tend to be markedly different from that of business tourists –
the former stay longer and spend more and generally come for the purpose of holiday –
these market segments are highly significant: it indicates that the Western Cape draws
more leisure tourism than any other province, and may be expected to draw a larger
income from such tourism.
Survey data on domestic travel patterns in the province indicate that the City of Cape
Town is the main destination for domestic tourists from other provinces (WCTB,
1999), receiving 72 per cent of all non-resident South African visitors. After this
follow the Garden Route, the West Coast and the Winelands. The Klein and Central
Karoo regions, Overberg and Breede River Valley receive only 1 per cent apiece of
domestic visitors from the rest of South Africa (WCTB, 1999). Gauteng is the largest
province of origin for domestic visitors. Most fall within the categories of ‘visiting
friends and relatives’ or ‘holiday’. Considerably fewer people report travelling to the
Western Cape for business purposes.
For domestic tourists resident in the Western Cape, the pattern is different, with the
Garden Route and West Coast ranking as the most frequently visited regions (WCTB,
1999). In contrast to the preferred destinations of tourists from other provinces,
regions such as the City of Cape Town and the Winelands receive relatively fewer
Western Cape-resident tourists.
The Western Cape government, through its White Paper on sustainable tourism develop-
ment and promotion (DEAAT, 2001), aims to foster tourism growth in the province.
Specifically, it aims to increase the total number of overseas and domestic visitors to
above 8 million, and to raise total tourist spending to above R14 billion by 2010
(DEAAT, 2001). It also seeks to develop a sustainable and inclusive tourism sector.
Importantly, tourism is treated as a vehicle through which the economic and social trans-
formation of the province could be achieved. In this respect, the chosen path for tourism
development is one that emphasises:
. social equity through the promotion of accountable tourism management practices,
and the development of tourist products that give equal representation to the
peoples of the province
. economic empowerment through the creation of opportunities for ‘previously neg-
lected communities’ to participate in mainstream tourism production and consump-
tion, and by encouraging the growth of small-scale enterprises
. an integrated approach that seeks to enhance coordination among tourism sectors, and
collaboration among the state, private sector, tourism employees and communities
. economic, institutional, environmental and social sustainability, defined as the exis-
tence of a diversity of market opportunities and employment, a judicious balance
between the protection, and use of the environment, the participation of host commu-
nities in tourism management, and their cooperation with public and private sector
actors (DEAAT, 2001)
The provincial policy is hence distinctive, in that it seeks to couple market and product
expansion, aspects that are usually the focus of tourism development policies, with expli-
cit socio-economic aims such as poverty alleviation and empowerment. In this way one
of the key objectives of the Western Cape government is to assist in the restructuring of
the tourism sector to spread the gains from tourism. By emphasising local ownership of
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tourism production and strong connections between economic sectors, the development
framework is furthermore aiming to root tourism into the local economy.
However, in order to understand how tourism could be of developmental benefit for the
residents of the Western Cape and, concomitantly, for the province’s tourism develop-
ment policy to deliver on its aims, it is necessary to understand the spatial distributional
effects of tourism, and the underlying reasons for it.
3. METHODOLOGICAL NOTE: ANALYSING THE GEOGRAPHICAL
IMPACT AND DISTRIBUTION OF TOURISM
Broadly, tourism impact can be defined in terms of the number of tourists who visit a
specific area, the amount of money that they spend, and the employment and income
that is generated in the area as a consequence. Impact can also refer to the investments
or production activities that either evolve from tourist activities in a given area, or are
undertaken to prompt tourist activity (Smith, 1989; Sinclair, 1998). Tourism’s impact,
in other words, can be assessed through its direct and indirect effects. For this,
demand-side or supply-side data can be utilised.
Demand-side studies of impact make use of indicators of effective demand, defined as
the number of people who partake in a tourist activity or visit a tourist location
(Pearce, 1995; Hall & Page, 1999). Common measures of effective demand are tourist
expenditure (for example the sale of bed-nights in the hotel sector, or car rental days),
visitor arrivals and departures at ports, and the duration of stay in a destination
(Uysal, 1998). Studies can also assess employment related to tourism or calculate tour-
ism’s trade effects (the effect of tourism on the balance of payments) (Sinclair, 1998).
More comprehensive methodologies seek to combine these various methods in order
to derive at a measure of the overall impact that tourism has on a given economy.2
In contrast, geographical impact focuses on patterns of location, concentration (or
spread) and flow. Specific analyses include assessments of the spatial configuration of
tourism in a given region. This entails examining the location and distribution of facili-
ties, attractions, accommodation stock, and so on. Another involves examining tourist
movement within destinations. A third focuses on the geography of tourist usage of
supply.
The analysis of the spatial structure and variations in tourism constitutes an important
first step in understanding tourism in given area. The location of specific types of
tourist facilities or attractions may be indicative of specific kinds of tourist activity
that pertain to that area, and moreover may indicate the existence of certain tourist
markets (Smith, 1989). The volume of supply (facilities or attractions) or of consumer
usage in an area, and its relation to the resident population can be taken as a measure
of the tourism level or intensity of that area (Defert, 1966; Keogh, 1984; Potts &
Uysal, 1992). Finally, the distribution of infrastructure in a destination may account
for patterns of tourist movement through that destination, and may be related to patterns
of tourism impact (Pearce, 1995).
2One example is of multiplier models (see, for instance, Archer, 1977) that attempt to measure thedirect, indirect and induced effects of tourist expenditure on income. Another, related methodologyis input-output analysis that attempts to measure the effect and flow-through of tourist or govern-ment spending, or tourism-related investments (Fletcher, 1989; Fletcher & Archer, 1991). A thirdis Tourism Satellite Account (TSA) methodology.
Tourism impact, distribution and development 167
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As tourism accommodation (such as hotels or guesthouses) is the most discernible
component of tourism, accommodation statistics are most widely used to assess spatial
variations in tourism (Pearce, 1995). Further, accommodation statistics constitute a most
ready and visible measure of tourism impact in a local economy (Potts & Uysal, 1992), as
the accommodation sector accounts for the largest proportion of tourist expenditure once
tourists reach their destination. It also constitutes a useful surrogate indicator of two
important features of tourism – the type and the level of tourist activity in a region
(Pearce, 1995).
A set of quantitative and qualitative methods was used to assess the spatial distribution of
tourism activity and impact in the Western Cape. On a province-wide (macro) level,
three types of quantitative investigations were carried out. These were analyses of the
level and location of tourism incidence as reflected in accommodation supply, tourist
usage of accommodation and tourism investments. The purpose of this was to investigate
both the static (locational) and dynamic (tourism flows or usage) elements of impact in
the province, and to highlight geographical variations. In addition interviews were con-
ducted with a sample of accommodation operators – a total of 40 establishments – and
people in government and industry with interests in tourism.3
In order to assess patterns in accommodation demand, hotel trading statistics drawn from
Statistics South Africa’s regular survey of the hotel sector were analysed. Specifically,
statistics on hotel bed-nights sold, and hotel income, were extracted for the years
1994 – chosen as base year as it was the year of South Africa’s first democratic elections
and when international tourism first increased – to 2001.
Data on accommodation supply was obtained from the Western Cape Tourism Board’s
(WCTB) accommodation directory for 2000–2001. This directory provides a listing of
all accommodation establishments in the province (hotels, guesthouses, bed and break-
fast establishments, backpackers and camping and caravan sites), and the number of
rooms or beds in each establishment. The WCTB listing is the single most comprehen-
sive directory on accommodation in the province. However, as it is new, it does not
provide historical information on how accommodation supply has changed. For this,
the accommodation listing of the Automobile Association of South Africa (AA) was
used. The AA directory has been compiled since 1985 and provides similar information;
it also contains information on accommodation establishments in different regions and
towns and their capacity. Once again 1994 was chosen as the base year.
Data on tourism investments were extracted from the database on Major Investments and
Development Opportunities (MIDO) compiled by the Western Cape Trade and Invest-
ments Promotion Agency (Wesgro). MIDO collates information on commercial,
leisure/tourism and industrial/retail investments above a value of R10 million that are
undertaken in the Western Cape. Such data are obtained from two main sources –
local authorities, with whom applications for new developments have to be lodged,
and the mass media.
MIDO is the most comprehensive database on large-scale investments in the province. A
shortcoming is that because it includes only investments in excess of R10 million and
generally does not incorporate smaller-scale expansion or refurbishment of existing
projects, the database does not give a complete picture of all tourism development in
3This was part of a larger analysis of provincial tourism in which a total of 181 interviews wereconducted with local and international tourism producers, regulators and consumers.
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the province. Indeed, tourism has been characterised by a significant degree of small-
scale development, particularly in the accommodation sector through the voluminous
growth of guesthouses and bed and breakfasts over the past number of years. While
such developments are important, it is the capital investments that significantly
reshape the fundamental structure of a tourism economy, and upon which smaller deve-
lopments generally are contingent. Capital investments are usually a barometer of the
direction of change in the underlying spatial structure of tourism in a given destination.
4. THE SPATIAL STRUCTURE OF THE WESTERN CAPE
ACCOMMODATION SECTOR
4.1 Overall accommodation supply
In 2001 there were more than 54 000 tourist beds in the province. Significantly, close to
three-quarters of these were in only two types of establishments – hotels and self-
catering establishments. Guesthouses and bed and breakfast establishments respectively
provided about one-tenth of tourist beds, while backpackers and camping and caravan
establishments together provided only 6 per cent of total accommodation in the province.
As far as the availability of tourist beds is concerned, therefore, hotels and self-catering
establishments are by far the most important components of the provincial accommo-
dation sector. Backpackers and camping and caravan sites do not constitute a significant
element of the accommodation supply. Figure 1 shows the relative share of tourist beds
held by different accommodation types in each of the province’s regions.
The location and patterns of distribution of the various accommodation types indicate
certain kinds of tourist activity that pertain to the different regions of the province.
First, tourist activity geared towards hotel accommodation is concentrated in the four
coastal regions, and is comparatively less often found in the rural regions of the
Western Cape. Second, the self-catering sector is widely spread throughout the province,
Figure 1: Regional distribution of accommodation supply in the Western Cape,
2001
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but occurs particularly in the rural areas. It may indicate that there is relatively robust
tourist demand for this type of accommodation, ahead of other accommodation types
such as guesthouses or bed and breakfasts.
As can clearly be seen, the City of Cape Town has the largest share of the accommo-
dation stock. The City may therefore be said to hold particular importance in the provin-
cial accommodation sector. Within the City itself, however, even though there has been
general growth across all of the six municipal regions, the Cape Town municipality, and
specifically more affluent parts such as the City Bowl and Atlantic Seaboard make up
two-thirds of the total accommodation stock.
4.2 The provincial and metropolitan hotel sector
Tables 1 and 2 illustrate how hotels are distributed in the province and City. The spread
of hotels follows the general pattern of accommodation supply in the Western Cape. The
hotel sector is very significant in Cape Town, making up 65 per cent of total bed supply
in the city. Again, within the City, there is a concentration of hotel units in the Cape
Town municipality.
Between 1994 and 2001 significant changes have taken place in the city’s hotel sector.
There has been a great expansion of the city’s hotel stock during these years. The greatest
change has however taken place only after 1996, when within five years the number of
hotel beds has nearly doubled. A large proportion of hotel expansion took place between
1996 and 1998/1999. For instance, 32 new hotels were developed in the City of Cape
Town between May 1996 and May 1998 – 13 hotels in 1996, 15 in 1997 and four in
1998 (Wesgro, 1998).
Interviews with people active in the tourism industry indicated that very little hotel
development took place in the province’s rural areas. The growth in the metropolitan
hotel sector was attributed to a number of factors. First, double-digit growth in inter-
national tourist arrivals in the aftermath of South Africa’s first democratic elections
was said to have led to a rise in demand for hotel accommodation. Second, the
Table 1: Hotel distribution in the Western Cape, 2001
Region
Number of
hotel units
Per cent
of total
Number
of beds
Per cent
of total
Average number
of beds
per hotel unit
Hotel beds
as percentage
of total number
of beds in region
City of Cape Town 100 47,4 13 523 64 135 65
Garden Route 42 19,9 4 020 19 96 33
Overberg 21 10,0 1 067 5 51 17
West Coast 20 9,5 704 3,3 35 14
Breede River Valley 11 5,2 533 2,5 49 13
Winelands 7 3,3 424 2 61 15
Klein Karoo 7 3,3 574 2,7 82 22
Central Karoo 3 1,4 302 1,4 101 42
Total 211 21 147 100
Source: Western Cape Tourism Board (2001).
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success of the Rugby World Cup in 1995 led to optimism over the future of the South
African and Western Cape tourism industries in the mid-1990s. The bid process for
the Olympic Games in 2004 which started in the early 1990s set in motion a series
of state and privately-funded development projects in the greater metropolis, which
continued even after the city failed to be awarded the games (Hiller, 2000). These
factors had the effect that investment in the hotel sector once again became viable
after the downturn of the sanctions-era of the 1980s.4 Within this context, many new
hotel investments were made under a tax incentive scheme that had been introduced
by the former government.5 According to knowledgeable informants, another reason
why hotel investments expanded so rapidly during this period was the rise of sectional
title developments, in which hotels are purpose-built for multiple ownership. In the
middle of the 1990s, the rising popularity of this type of investment meant that the
number of hotels in the city rapidly increased. During this time the provincial govern-
ment also implemented new policies aimed at regulating the casino industry. While
the establishment and licensing of three new casino complexes in the province (one
each in the City of Cape Town, Overberg and West Coast) also entailed the development
of hotels tied to such complexes, this did not have a large tourism impact according to
most of those interviewed.6
4.3 Patterns in demand in the provincial hotel sector
In terms of tourist demand, a number of shifts had taken place in the hotel market of the
Western Cape over the past decade. In the first instance, as can be seen in Figure 2, tourist
usage of hotel accommodation has consistently grown. For the Western Cape demand for
Table 2: Distribution of hotel beds in the Cape metropolis, 2001
Municipality
Number of
hotel units
Number of
hotel beds
Per cent
of total
Average number
of beds per hotel
Cape Town 67 10 812 80 161
Tygerberg 9 1 076 8 119
Helderberg 9 779 5,8 86
South Peninsula 9 360 2,6 40
Blaauwberg 4 280 2,0 70
Oostenberg 2 216 1,6 108
Total 100 13 523
Source: Western Cape Tourism Board (2001).
4The director of one of the largest hotel chains in South Africa, for instance, argued: ‘The situationin 1986 was such that we had a state of emergency, we had disinvestment, sanctions. That was thelowest period in apartheid-era tourism, and this affected hotels severely. Occupancy in our hotels,in our industry, was at an all-time low, there were no new projects happening whatsoever. Hotelswere unable to refurbish because they didn’t have the revenues. Then, after the political transform-ation in 1994, things changed dramatically. We ended up having dramatic growth after 1996.’5Section 13.2 of the Income Tax Act of 1967 offers incentives for the construction and develop-ment of new hotels. Up until 1988 tax concessions were given for the development of three- tofive-star hotels. Such concessions included the rescinding of building costs over 9-, 12- and14-year periods. In 1988 20-year write-offs for building costs were introduced for hotels of allstar gradings (DEAT, 1996).6This is due to the demographics of casino patrons, who are generally medium- to low-incomelocal residents or day visitors from further afield.
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hotel accommodation has increased to the extent that on a national basis, the province
has established a strong position, and takes one-quarter of the overall hotel market.
Within the Western Cape itself, domestic tourism forms the mainstay of the province’s
hotel market, accounting for close to three-quarters of total provincial bed-nights sold,
although by 1997 the province had secured a significant share of the national market
for international tourists (approximately 42 per cent) (Figure 3).
Figure 4 and Table 3 illustrate the disparities between the hotel markets of the province’s
various sub-regions in terms of the volume of international tourism they draw, and tourist
usage by star grading.
Table 3 presents data on the share of hotel bed-nights sold and hotel income generated in
various star grading categories in the Western Cape’s eight tourism regions during
January 2001. It shows interesting contrasts in the relative importance of different
types of hotels in different sub-regions. In Cape Town, for instance, it can be seen
Figure 2: Trends in hotel bed-nights sold in the Western Cape, 1992–2001
Source: Statistics South Africa (various years)
Figure 3: The hotel market for international tourists in the Western Cape
Source: Statistics South Africa (various years)
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that tourism demand is highest in the three- and four-star sectors, with bed-nights sold in
the five-star sector making up less than one-fifth of the total number of bed-nights sold.
However, as far as hotel revenue is concerned, the five-star sector is the single most
important earner in the city. It can also be seen that one- and two-star hotels do not
play such a significant role in the city’s hotel market. Similar features characterise the
hotel markets of the Garden Route and Winelands. It is clear, however, that the ungraded
hotel sector plays a very large role in the rest of the Western Cape province.
Overall, the City of Cape Town, the Winelands and the Garden Route are distinguished
by the fact that they draw more international tourists, and more higher-yielding clients,
than other parts of the Western Cape. Concomitantly, in these regions a major share of
hotel impact is afforded through international tourism. In contrast, in the outlying rural
areas of the Western Cape (the West Coast, Breede River Valley and Karoo regions)
domestic tourism is the mainstay of the hotel sector.
Qualitative analyses of hotel demand indicate that increases in hotel supply in the pro-
vince have not been met with sufficient levels of tourist usage. This has had attendant
effects on occupancy levels. Interviews with hotel operators and managers in different
areas of the Western Cape (a total of 20 hotels) show that the rise in hotel supply
during the mid- to latter-1990s had substantially affected the hotel sector. Operators
agreed that the sharp increase in international tourist arrivals had translated into rising
demand for accommodation. Until 1996, ‘business was booming’. By 2001, however,
the situation had reversed: the growth in international visitors had levelled off, while
supply had continued to increase. At present, therefore, operators agreed that demand
was inadequate to sustain the hotel industry. Most operators spoke of a decided ‘oversup-
ply’ in the province’s hotel sector. One hotel executive stated: ‘We’ve got occupancy
sitting at 50–60 per cent at the moment, which is really an industry operating at half
capacity, it’s not really a healthy industry.’7
International literature and empirical studies on the hotel property market suggest a
general lag between hotel investments and occupancies, often because hotel investments
tend to be made independent of macro-economic fluctuations and based on the price
structure within the hotel sector (for example, Wheaton & Rossoff, 1997).
Figure 4: Share of hotel bed-nights sold to foreigners in the Western Cape, by
region, 1995–1997
Source: Statistics South Africa (various years)
7Personal communication with owner and chief executive officer, Relais Hotels, 6 March 2001.
Tourism impact, distribution and development 173
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Table 3: Tourist usage, by star grading
Star grading Ungraded One- and two-star Three-star Four-star Five-star Three- to five-star One- to four-star Total
Per cent of bed nights sold, by star grading
City of Cape Town 13 41 28 18 100
Klein and Central Karoo 6 48 46 100
Garden Route 41 7 52 100
Winelands 28 72 100
West Coast 35 65 100
Breede River Valley 69 31 100
Overberg 100 100
Per cent of hotel income, by star grading
City of Cape Town 8 23 27 42 100
Klein and Central Karoo 25 29 46 100
Garden Route 19 13 68 100
Winelands 15 85 100
West Coast 37 63 100
Breede River Valley 43 57 100
Overberg 100 100
Source: Statistics South Africa (January 2001).
17
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Lower occupancy levels in the metropolitan hotel sector could be a manifestation of the
‘normal’ lag between investments and occupancy. It needs to be asked, however,
whether other deeper-lying or structural factors account for lower occupancy rates.
South Africa has ostensibly gained from a destination substitution effect in the aftermath
of the series of terrorist attacks of 2001 and 2002 and the unrelated, substantial weaken-
ing of the Rand at the end of 2002. For example, in contrast to a global tourism decline of
1 per cent in 2001 (WTO, 2002), international arrivals into South Africa grew by 11 per
cent during the first part of 2001 and 2002 (DEAT Media Release, 9 March 2003). This
had translated into an increase in hotel occupancies for 2002, to a national average of 57
per cent for the period June to July. In Cape Town, average hotel occupancy for this
period was 63 per cent.8 Notwithstanding, the country’s sector is subject to marked vola-
tility. By the end of 2003, for instance, international arrivals had once again waned due to
broad economic downturns in South Africa’s main source markets. This, coupled with
the strengthening in the country’s currency, has had a downward effect on hotel occu-
pancies (Business Day, 29 October 2003). In the City of Cape Town occupancies for
the period between October 2002 and 2003 declined by seven per cent (Business Day,
2 December 2003).
Such volatility is compounded by a further negative characteristic – the Western Cape’s
tourism market is particularly subject to seasonal shifts, and seasonal variation in
demand greatly affects the city’s hotels. Occupancy generally peaks in January and
February, drops off during March and April to low levels in June, July and August,
before rising again during the spring months of October and November.
Hotel operators argued that within the context of over-capacity in the metropolis, the
negative effect of seasonal demand on the hotel industry became more intense. Further-
more, these factors set the context for the operations, practices and market traits of the
broad accommodation sector. There is extensive divergence between the importance
of different market segments. Overall the corporate and the group traveller segments,
which are less subject to seasonal fluctuations in demand, carry the greatest significance
in the province’s accommodation business, while the individual leisure traveller segment
carries the least. Given the effect of seasonality, however, variability in market compo-
sition is an important feature. Generally the use of accommodation by different market
segments interchanges over different periods of the year. Accommodation operators alter
marketing schedules and market targeting in accordance with seasonal changes in
demand. As a consequence of high levels of supply and intense competition, moreover,
developing niche markets and alternative sources of income is a vital aspect of operators’
activities.
Analysis of the Western Cape accommodation sector brings to light a number of key
aspects. There has been a broad increase in accommodation supply after 1994, partially
brought about by increasing demand after this period. This has produced a differential
effect on different parts of the province and different components of the accommodation
sector. The supply and tourist usage patterns show that different tourist functions and activi-
ties prevail in various parts of the province. There is a clear functional division based on
types of markets: in the rural hinterland the domestic (and leisure) tourist market is most
important, while in the Cape metropolis international tourism and corporate meetings,
incentives, conferences and exhibitions (MICE), both higher-yielding sectors, play a
very important role. Tourism intensity, and the importance of tourism, is also unevenly
8Data obtained from Statistics South Africa (Stats SA).
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spread throughout the province. Broadly, most tourism takes place in the City of Cape
Town (and specifically in the City Bowl and Atlantic Seaboard area), the Garden Route
and, to a lesser extent, the Winelands. Concomitantly, accommodation impact, as reflected
by actual tourist usage and income generated, tends to be concentrated in these areas.
The next section investigates trends in Western Cape tourism investment in excess of
R10 million, between 1998 and 2001. The objective of this section is to examine the
direction of tourist development and of demand stimulation in the province since
1998. These trends are related with patterns of accommodation supply and usage high-
lighted previously, and conclusions are drawn on the implications for future tourism
growth and distribution.
5. TOURISM INVESTMENT PATTERNS IN THE WESTERN CAPE,1998–2001
Figures 5 and 6 present all the major tourism-specific and tourism-related investment
projects undertaken in the Western Cape and Cape Town since 1998. Table 4 below pre-
sents a further breakdown of these projects by their status and regional location.
The figures and table display a strong degree of investment concentration in the Western
Cape. Investments are most dense in the metropolitan area. Outside the city the Garden
Route, the Winelands and the Overberg are the prime investment regions, while a
number of projects are taking place along the West Coast. In the remainder of the pro-
vince very little large-scale tourist development is occurring.
In other words, there is a high correlation between the investment and accommodation supply
and usage patterns in the province. This has two implications. On the one hand, major tourism
investments follow general levels of tourist activity, with investments being most focused
where tourist activity is most intense. On the other hand, there appears to be very little in
the way of large-scale demand stimulation in the regions where tourist activity is less
dynamic, such as the Breede River Valley and the Karoo regions.
Figure 5: Distribution of tourism investments in the Western Cape, 1998–2001
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In part this pattern of capital investments stems from the demographic and economic
structure of the province. The Western Cape is highly urbanised, with two-thirds of
the population residing in the City of Cape Town. The metropolis also accounts for
three-quarters of the total Gross Regional Product. A further analysis of the kinds of
investments that are made in the Western Cape provides important insights into the
Figure 6: Distribution of tourism investments in Cape Town, 1998–2001
Tourism impact, distribution and development 177
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direction of tourist development. Table 5 presents a breakdown of the province’s invest-
ment projects by investment type and location.
The most noteworthy and surprising aspect to emerge from Table 5 is the salience of
golf-related and property-related or residential developments. Golf-related developments
constitute a major component of tourism investments in the Western Cape. By 2001
almost one-quarter (24 per cent) of all tourist developments in the province were golf-
related. In total, golf developments (currently under construction and envisaged) carry
a value of R7,9 billion, making these projects of the most extensive in the province. A
number of the golf projects are in the form of golf courses. The majority of the province’s
golf projects, however, consist of what are here termed golf complexes – the establish-
ment of golf estates with residences (houses, apartments or villas) or hotels or both. In
total there are twelve such developments in the Western Cape. These are mainly country-
side developments. The combination of golf, hotel and residential investments – an inte-
grated form of development – is a common and growing trend in real estate development
internationally (Miles et al., 2000). International experience shows that two principal
motivations underlie such developments from the perspective of investors – land use
optimisation and profit maximisation. Close synergies between the three segments in
the primary market that is aimed at (a wealthier, golf-playing clientele) enhance the
return on investment and hence the attractiveness of such investments (Miles et al.,
2000). In addition, diversification reduces the risk of financial loss. With this sort of
development, investors in the Western Cape seem to be following an emergent tendency
in international leisure development.
The pertinence of the golf developments is significant. It indicates the targeting of a specific
niche market – golf tourism. Given the high contingency costs that go along with golf
tourism, this market generally consists of a higher-income clientele. Because in the main
five-star hotels and middle- to high-income residences form part of these complexes, these
can be seen as very exclusive developments. However, a number of golf-related property
developments are also what are known as security complexes – security-controlled com-
pounds with limited access points – and this fact suggests that some of these developments
are specifically aimed at being exclusionary. This seems a stark contrast to the goals of greater
tourism access, empowerment and transformation that underlie the government’s policy. In
Table 4: Tourism investments in the Western Cape, 1998–2001
Region
Total number
of projects
Under construction
(number)
Approved
(number)
Planned
(number)
Total known
value of projects
(R billion)
Cape Town 32 17 5 10 7.8
Winelands 11 4 3 4 1.95
Garden Route 9 8 – 1 5
Overberg 9 5 – 4 1.95
West Coast 6 3 1 2 0.31
Breede River Valley 3 – – 3 0.15
Klein Karoo 2 – – 2 0.005
Central Karoo 0 0 0 0 0
Total 72 37 9 26 R17.2bn
Source: Wesgro, MIDO database.
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Table 5: Breakdown of provincial tourism investments, by type and location
Primary investment category
Total number
of projects
Location
Metropolitan Non-metropolitan
1. Accommodation
a) Hotel 10 Helderberg;
Blaauwberg;
Tygerberg (2)
Overberg (2)
West Coast
b) Hotelþ conference 4 Cape Town (3)
Cape Town
Overberg
Winelands (2)
c) Hotel and residential 2 West Coast
d) Tourist accommodation 2 Cape Town
Robben Island
Klein Karoo
2. Golf
a) Golf courses 5 Tygerberg Winelands (3)
Garden Route
b) Golf complexes
(golfþ residential or golfþ hotel)
12 Blaauwberg Overberg (2)
Winelands (4)
Garden Route (5)
3. Combination recreation/leisure
and residential
10 Cape Town (2)
Tygerberg (3)
Blaauwberg
Garden Route (2)
Wineland
Overberg
4. Combination recreation/leisure
and commercial
3 Breede River Valley
West Coast
Garden Route
5. Infrastructure 10 Tygerberg (5)
Cape Town (3)
Winelands
Klein Karoo
6. Convention centre 1 Cape Town
7. Conservation
a) Nature reserve complexes
(nature reserve and residential)
3 Garden Route
Overberg
Breede River Valley
b) Conservation and tourist
accommodation
2 West Coast
Overberg
c) Conservation and recreation 2 West Coast
Overberg
8. Tourist attraction
(a) Themed attraction 1 Blaauwberg
(b) Cultural or e/heritage attraction 5 Cape Town (2)
Tygerberg
Winelands
Overberg
9. Casino 2 Tygerberg Overberg
10. Resort 3 South Peninsula West Coast
Breede River Valley
11. Waterfront development 1 West Coast
Source: Wesgro, MIDO database.
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addition, in recent years, there has been increased censure of the negative ecological impacts
of golf estates, which generally have high levels of water consumption. As most of these
estates are situated in the more rural areas of the province – most new developments have
for instance been concentrated in three regions, the Garden Route, Winelands and Overberg –
there has been a great degree of criticism of the high levels of water consumption and the
added pressures that such developments place on restricted physical resources (Mail and
Guardian, 2 April 2003). Notably, these three regions generally draw more higher-income
and more international visitors than the other non-metropolitan regions of the Western Cape.
Overall, the high coincidence of residential-cum-commercial and tourism developments
indicates a general attempt by investors to optimise investment returns and. as far as
possible, lessen investment risks. Very few of the investment projects entail the deve-
lopment of single-modality tourist attractions. Only three of the investments, for
instance, consist of the construction or refurbishment of resorts. In addition, only one
waterfront development is planned. This development, situated in the coastal town of
Lamberts Bay, is part of the West Coast Investment Initiative, one of the Spatial Devel-
opment Initiatives driven by the central government since the late 1990s. The Spatial
Development Initiatives are a comprehensive national strategy aimed at enhancing
industrial development in those under-utilised areas with economic potential by remov-
ing barriers to investment, establishing infrastructure and providing various financial and
tax incentives. The Lamberts Bay project entails the integration of the existing fishing
harbour into a waterfront development for tourists.
Several of the investments in the Western Cape are infrastructural development projects. It is
noteworthy that very little infrastructure development (with the exception of the centrally
driven West Coast Investment Initiative) is taking place in the non-metropolitan parts of
the Western Cape. The single largest infrastructure project (both in scale and in financial
value) is a medium- to long-term project at the Cape Town International Airport. In the
medium term the project entails: the expansion of the cargo and freight centres at the
airport; the refurbishment and extension of the runways and the arrivals and departures
halls to increase the airport’s passenger handling capacity from 350 to 950 passengers per
hour; the construction of office blocks and a cricket oval on the airport premises; and the
establishment of a 5-star hotel. It is expected that all these developments, valued at R246
million, will be completed by 2005. Longer-term planning, set for completion by 2015
and valued at R2.8 billion, will see a major property development for commercial, retail
and warehousing occupation around the airport site, the construction of multi-storey car
parks, and satellite terminals and runways (ACSA Master Plan, nd).
In total the value of the entire airport development is R3.1bn, making it the single leading
investment project in the Western Cape. This infrastructure project is very important. It is
premised on expected rises in passenger and tourist arrivals at Cape Town International
Airport. It is projected that traffic at the airport will increase from 5 million in 2000 to
more than 12 million by 2015, one-quarter of which will be international tourist arrivals
(ACSA Master Plan, nd).
Hotel development is another major constituent of tourism investments in the Western
Cape. By 2001 16 individual hotel projects were undertaken or planned in the province,
just more than half of this (56 per cent) located in the City of Cape Town. In comparison
with the pattern of hotel development in earlier years, there seems to be a greater degree
of diversion. Between May 1996 and May 1998, for instance, 32 new hotels were
established in the metropolis. Of these, more than three-quarters were located in the
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Cape Town municipality (Wesgro, 1998). As can be seen in Table 5, by 2001 several new
hotel developments were taking place in other parts of the city and the province,
suggesting a deconcentration out of the city bowl area. One reason could be that the
market in the city bowl has become saturated; Section 4 on the accommodation sector
evidenced a large degree of over-capacity in the metropolis.
A second difference is that while earlier hotel developments were mainly mono-
functional, several of the new developments that have taken place between 1998 and
2001 are dual-functional or multi-functional. First, as mentioned earlier many of the
golf-related or commercial and residential developments are dovetailed with the estab-
lishment of hotels. As discussed earlier, this is aimed at offsetting risks. Second, some
of the hotel developments are linked with the development of conference facilities.
The largest and most important hotel and convention project is the development of the
Cape Town International Convention Centre at the foreshore of the city bowl.
A very small proportion of the new accommodation that is being developed is geared
towards the segment of the tourist market that does not stay in hotels. Three investment
projects, in the Klein Karoo, the West Coast and the Overberg, respectively, consist of the
construction of lodges or more informal tourist accommodation. In the latter two regions,
moreover, the accommodation developments are linked to broader conservation projects.
This indicates that there is only a limited number of large-scale investments aimed at
accommodating the middle- to low-income, domestic or lower-paying tourist markets in
the province. This may be because these tourists occupy the local guesthouses, backpacker
and bed and breakfast establishments in the various parts of the province. A second reason
could be that the construction costs of informal or cheaper accommodation establishments
such as lodges or chalets are relatively lower, and hence not captured by the MIDO database.
In all, the bulk of large investments target the upper end of the market. Only a small pro-
portion of resources is directed at the domestic, local and lower-paying sections of the
tourist market in the Western Cape. In view of the fact that the domestic market is the
basis of the tourism industry in the Western Cape, the aptness of this can be questioned.
In sum the following features of tourism investments in the Western Cape may be high-
lighted. There is a high level of concurrence with property developments in the province
(signalling investors’ attempt at risk reduction). Coupled with that, there is a broad concen-
tration on multi-modal recreation and leisure complexes. Middle- to high-income tourist
markets are generally targeted, but there is a particular targeting of the golf tourist market.
6. DISCUSSION AND CONCLUSION: TOURISM IMPACT, DISTRIBUTION
AND DEVELOPMENT
The following key features emerge with regard to tourism’s spatial structure in the
Western Cape. Tourist activity is generally concentrated in respect of accommodation
supply and usage patterns. There are important differences between regions in the pro-
vince and municipal areas within the metropolis as regards the markets they draw,
their tourist function, and the relative importance of tourism. Tourism is of greatest
economic consequence in the Cape Town municipal area, although areas adjacent to
the Cape metropolis, most notably the Garden Route and the Winelands, also obtain a
substantial proportion of the economic spin-offs of tourism. In the remainder of the
province, however, the nature and level of tourism intensity is much less.
Tourism impact, distribution and development 181
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Patterns of tourist investment since 1998 have been very particular: the focus is on com-
bination or multi-sphere developments of which tourism is just one aspect. Moreover,
demand stimulation is geared at higher-paying, higher-yielding niche markets, rather
than the lower-income domestic market. The bulk of investments occur along the
coastal areas of the province, and in the Winelands region. These features make the
course of tourist development in the province very distinctive: tourist development
and value-adding through tourism investment converge in the areas of the province
where tourism activity and impact is highest.
To a great extent this is due to the economic and demographic structure of the province,
with the greater portion of the population, and the larger component of economic activi-
ties based in or adjacent to the metropolis. Yet there are facets to the pattern of tourism
development that present significant challenges to the government’s goal of fostering a
sustainable sector that is of economic benefit for the majority of residents. First, even
though there has been wholesale growth in the number of international and domestic tour-
ists to the province, and in tourist activities generally, aspects such as incongruities
between supply and demand (such as in the accommodation sector) hold import for
tourism growth and sustainability. Declining and seasonal occupation is a generic
problem. The hotel sector, however, faces the added difficulties of reduced overall
revenues, which in turn influence their employment and other operating practices (this
includes the use of casual labour and reduced staff training), and also affects the ability
of accommodation operators to engage in aspects such as skills development or training.
Second, while the metropolis is the economic engine of the province, and has accounted
for much of the tourism growth over the past decade, this growth has been uneven. A
growing body of case studies is showing that tourism benefits are not spreading in the
way the government has envisaged. In the City of Cape Town much growth is occurring
in the more affluent parts such as the city bowl and Atlantic seaboard, while despite
various attempts to promote activities such as township tourism in the more populous
and poorer parts of the city, this has not borne the expected growth or benefits
(Goudie, Khan & Killian, 1999; City of Cape Town, 2003).
Third, most new capital investments are targeted particularly to the international tourist
segment. While the province has a comparative advantage in this market vis-a-vis other
South African provinces, to date too little has been done to develop the domestic tourist
segment, which has a number of features that should be capitalised on. In the first instance,
by its sheer size domestic tourism in the province still accounts for the greater portion of
tourist income. In addition, domestic travel patterns do not reflect the excessive seasonal
fluctuation of, and are less geographically concentrated than, the international market.
For example, although there is a general slump in domestic visitor numbers over the
winter period (May to August), areas such as the Breede River Valley and the Central
and Klein Karoo experience relatively high levels of tourism; for instance, 40 per cent
of all visits to these areas are made in the winter (WCTB, 1999). These patterns suggest
a greater degree of consistency than that showed by the international segment.
The provincial government acknowledges that domestic tourism is important and should
be promoted (DEATT, 2001). It has pursued this objective through a series of product
development and promotion strategies, of which the aim to ‘package tourism themes
and attractions in the form of suggested routes and itineraries’ (DEATT, 2001: 38),
and the development and promotion of new, alternative products such as cultural
tourism, are the most significant. The latter aims to integrate people previously excluded
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from tourism into its production, while with the routes and themes concept the goal is to
provide more exposure to the hinterland of the province.
The province shares similarities with many other developing countries in that its tourism
development policy is a highly ambitious attempt to merge two very different, often
contending objectives – sustainable growth, and equity or distribution. This means
satisfying both the needs of the market and the requirements for distribution.
Tourism literature suggests that both objectives – sustainability and empowerment – are
in practice difficult to realise. In other developing countries this is due to factors such as
insufficient infrastructure and resources, lack of capacity (Goudie et al., 1999), poverty
(Sindiga, 1996), low levels of education and weak institutions. South African studies
have noted how the shortage of skills, capital and other resources has posed obstacles
to community-focused tourism programmes (Koch, 1994; Boonzaaier, 1996). In
this study, interviews with a wide range of tourism producers, regulatory and organis-
ations and tourism officials in the Western Cape indicated that the province is similarly
hampered by inadequate resources, along with, a general lack of interest in township or
cultural tourism by the international market. In addition, commercial considerations
often mean that large, well-established tourism companies are unwilling to contribute
to empowerment or transformation goals.
The skewed spatial structure of tourism in the Western Cape indicates that there is much
potential to distribute tourism activity and impact. Provincial policy, specifically as encap-
sulated in the 2001 White Paper, has appropriate goals, but to date has failed in implemen-
tation. More attention should be given to addressing the institutional shortcomings of
tourism administration, which despite attempts to streamline the various regional and
local institutions, still remains too bulky. The establishment in early 2004 of the
Destination Marketing Organisation would hopefully go some way to improving
tourism governance. At the same time, concerted effort needs to be made to address
lack of capacity at the local tourism institutional level, particularly in the poorer parts of
the city. In addition product development should be in line with consumer’s preferences
and there should be a general attempt to increase the domestic market. In this, the govern-
ment has some role to play in channelling capital investments that aim to promote domestic
tourism. Providing incentives to the private sector would be an important part of this.
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