Top 10 IT Projects for 2008

Top 10 IT Projects for 2008

Part 2: 5 Projects Involving

Business Productivity Infrastructure

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Top 10 IT Projects for 2008

• Scope: IT Business Productivity Infrastructure

• Agenda:

What is our model?

Review of Part 1

Part 2 – 5 more projects

Infrastructure Optimization

• Provides capability framework to help you build an optimized infrastructure (not Microsoft-specific)

• Establishes a foundation based on industry analyst, academic, and consortium research

• Provides guidance and best practices for step-by-step implementation

• Drives cost reduction, security and efficiency gains

• Enables agility

Model-Based Approach

Application Platform Optimization Model

Business Intelligence

Enterprise Content Management

Collaboration

Unified Communications

Enterprise Search

Business Productivity Infrastructure Optimization Model

Development

SOA and Business Process

Business Intelligence

User Experience

Data Management

Data Protection and Recovery

Desktop, Device, and Server Mgmt

Identity and Access Management

Security and Networking

Core Infrastructure Optimization Model

IT a

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SIC

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ALIZED

DYN

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STAN

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DYN

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IO Maturity Characteristics

Dynamic

• Proactive

• OptimizingCosts and Quality

• Agile

• Self Assessingand ContinuousImprovement

• “Taking The Lead”

• Proactive

• Accountable

• Increased Monitoring

• Formal ChangeManagement

• SLA’s

• Improvement

• Predictability

• “Quality Driven”

Standardized

• Reactive

• Stable IT

• Request Driven

• Change Management and Planning

• “Keeping ItRunning”

Basic

• Reactive

• Ad hoc

• Problem-Driven

• “AvoidingDowntime”

Rationalized

Bu

sin

ess

CIOs’ Philosophy on the Role of the IT Department

IT should proactively envision

business possibilities and

initiate with technology.

Changing Role of the CIO

IT should support and

enable predefined business

initiatives.

2003

40%

2007

64%

“State of the CIO Survey,” CIO Magazine, 2003-2007

CIOs’ Philosophy on the Role of the IT Department

Top Priorities of CIOs in 2007

Control operating costs

Attract, retain, and grow customer relationships

Improve effectiveness of workforce

• Focus on:Availability

Security

Operations

• How to start?Infrastructure Optimization Assessment

“Best” Practices Analyses (yes, plural!)

Move forward:“Basic” to “Standard” to “Rationalized” to “Dynamic”

Review: “The First 5”

1. Disaster Recovery / Business Continuity2. System Consolidation & Virtualization3. Storage Consolidation4. Network & Data Security5. Wireless Mobility

• www.swinc.com/webinar• username: webinar• password: SWweb1nar

http://www.swinc.com/webinar

“The Next 5”

1. Unified Communications

2. Collaboration & Portals

3. Archive & Compliance

4. Desktop, Device & Server Management

5. Strategic Partnerships


• No longer just e-mail

E-MailInstant MessagingConferencingVoice Messaging & Call CenterApplication Integration

• Market Grew 21% ’05-’06

Expected to continue double digit through ’10http://infonetics.com/resources/purple.shtml?mo07.vap.nr.shtml

• Benefits & Capabilities

Consolidation of investment

Multi-modal conversations

Federation

• Who are the players?

Microsoft, Cisco, Avaya



Infancy

Accepted

Mature

Maturity Rating

Collaboration & Portals

Key Factors• Virtually every company must manage a tremendous volume

of data

• Certain industries with complex compliance requirements require IT departments to create processes and standards for managing data

• To be competitive, businesses must embrace collaboration and sharing, and still ensure security and privacy of the information


SharePoint Solution Breadth (subset)

Content Mgmt

AuthoringApprovalWeb PublishingPolicy and AuditingRights MgmtRetentionMulti-LingualStaging

Portal

My SitesTargetingPeople FindingSocial NetworkingPrivacyProfilesSite Directory

Search

IndexingRelevanceSecurityMetadataCustomizable UX

Collaboration

DocumentsWikisDiscussionsCalendarsE-Mail IntegrationAlertsProject Mgmt “Lite”Offline Lists/Docs

• Benefits

Scalability

Lower TCO

Out-of-box capabilities

• Free functionality in WSS

• Included functionality in MOSS

• 40 free templates from microsoft.com

Broad integration

• PerformancePoint, CRM, Project, Excel


• Who are the players?

Microsoft – WSS & MOSS

Zimbra, OpenXchange, Silk, Alfresco


Infancy

Accepted

Mature

Maturity Rating

Archive & Compliance

• Regulations / laws continue to develop

• Discovery is increasingly expensive

• Technologies expand the challenge

• Pay attention to:

E-mail

Instant messaging

Documents


• Solutions• Internal: Mimosa, Quest, Symantec, Microsoft

• External: IronMountain, LiveOffice, MessageOne

• Key Considerations

What compliance rules must be met?

Audit and discovery capabilities

Policy creation and enforcement


• Benefits

Meet regulations

Move data to lower cost storage

Enable search, records management, discovery


Infancy

Accepted

Mature

Maturity Rating

Desktop, Device & Server Mgmt

• The Situation

Increased complexity

Lack of standardization

Need for multi-tier security

Mobile devices!


Major Projects

Manage desktop, device & server images

Automate software deployments

Automate patches and software updates

Manage inventory

Enforce hygiene (NAC/NAP)


Benefits

Reduced TCO

More predictable costs

More operations, less support

Faster return-to-service

Increased security

Proactive servicability

Standardized RationalizedBasic$1,320/PC $230/PC

Limited PC Security• PC firewall• Auto patching

PC Security $130/PC Savings

Comprehensive PC Security• Anti Spyware• Enforced security compliance

with Network Access Control

Minimal PC Security• Anti-virus• Manual patching• No enforced sec. compliance

Standardization• Defined PC lifecycle• Limited policy based PC mgt• Many software configs

Stds Compliance• Defined PC life cycle,

stds enforcement• Full policy based PC mgt• Minimal hw, sw configs

None• No PC life cycle strategy• No policy based PC mgt• Many hw, sw config

Standardized desktops $110/PC Centrally managed PC config $190/PC

Limited sys mgmt• Single sys mgt tool• Software packaging• Software distribution

No system-wide mgmt• Poor sys mgt tool coverage• Duplicate mgmt tools• Manual sw, patch deploymt

Comprehensive sys mgt• Hw, sw inventories• Hw, sw reporting• Auto/targeted sw dist.

Single system management tool $110/PC Automated software distribution $120/PC

Multiple Directories• Many auth. directories• No dir synchronization• Manual user provisioning

Single directory for Auth• One authentication dir.

Automated provisioning• Single Sign-on• Auto password reset• Auto user provisioning

Comprehensive directory solution $120/PC Automated user provisioning $50/PC

Source: http://www.microsoft.com/technet/io (Desktop, AD, & SMS), IDC, 2006

Desktop, Device & Server Mgmt$580/PC

http://www.microsoft.com/technet/io


• Solutions

System Center Configuration Manager

• Alternatives: Altiris, TrackIT, Ghost, Citrix

System Center Operations Manager

• System Center Essentials


Infancy

Accepted

Mature

Maturity Rating

Maturity Rating

Strategic Partnerships

• Leverage partners to allow staff to focus on meaningful business improvements and changes

• Leverage partners for “one-time” tasks

• Leverage partners to act bigger


• What to focus on?

Hard to staff

Part time skills

Operations

Incident escalation / Problem analysis

Any non-core IT

In

Out

Dynamic Rationalized

StandardizedBasic



Infancy

Accepted

MatureMaturity Rating

Next Steps

• Call to schedule Infrastructure Optimization assessment

• Setup personal budget review for any interesting, relevant technologies

Simpler-Webb, Inc.

[email protected]

Questions?

Top 10 IT Projects for 2008

Documents

Transcript of Top 10 IT Projects for 2008