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Transcript of Together, we are One Emory Super User Webinar Three “Reinforcing Learning” Presented by: Project...
Together, we are One Emory
Super User Webinar Three“Reinforcing Learning”Presented by: Project Compass Organizational Change Management Team08/5/2009
Together, we are One Emory
Helping Users Prepare for Training Webinar Objectives
Prepare Super Users to Meet Their August Objective to “Reinforce Learning” Provide Super Users with Special Tools and Support for Reinforcement
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Together, we are One Emory
Agenda Welcome – Teresa Hauck
Special Guest – Charlotte Johnson, Sr. Vice Provost for Administration
Review of Progress to Date Suggested August Activities Tools and New Information What’s Next Questions?
Presenters: Teresa Hauck and Zee Mehar
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Together, we are One Emory
Guest Speaker
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Charlotte JohnsonSenior Vice Provost for Administration
Columnar Pad Electric Calculator Electric Typewriter Floppy Disk
Together, we are One Emory
Agenda Welcome – Teresa Hauck
Special Guest – Charlotte Johnson, Sr. Vice Provost for Administration
Review of Progress to Date Suggested August Activities Tools and New Information What’s Next Questions?
Presenters: Teresa Hauck and Zee Mehar
5
Together, we are One Emory
Super User Objectives
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We’ll achieve this objective in four step-wise phases.
Together, we are One Emory
Enabling Change - The Super User’s Role
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June
July August
September
Together, we are One Emory
Enabling Change - The Super User’s Role
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June
June
July August
September
Together, we are One Emory
July – Help Users Plan Their Training
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JulyJuly
Together, we are One Emory
July – Help Users Plan Their Training Do you have any questions, concerns or additional needs related to your “July –
Help Users Plan Their Training” activities?
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Together, we are One Emory
Agenda Welcome – Teresa Hauck
Special Guest – Charlotte Johnson, Sr. Vice Provost for Administration
Review of Progress to Date Suggested August Activities Tools and New Information What’s Next Questions?
Presenters: Teresa Hauck and Zee Mehar
11
Together, we are One Emory
Enabling Change - The Super User’s Role
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June
July August
September
Together, we are One Emory
Suggested Activities - August
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Together, we are One Emory
Suggested Activities - August
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Together, we are One Emory
Project Compass Bulletin – Survival Tips
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Together, we are One Emory
Project Compass Website
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Together, we are One Emory
Super User – Success Stories
17DRAFT
Together, we are One Emory
“Talk to the Expert” Webinars and Open Houses
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* The Grants Open Houses will present all related course material, and are positioned as an alternative to the distance learning course
Together, we are One Emory
Suggested Activities - August
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Together, we are One Emory
Understanding ChartFields & SmartKeys
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Together, we are One Emory
FAQ’s for Each Module
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Together, we are One Emory
Distance Learning Registration Steps
22DRAFT
Together, we are One Emory
Suggested Activities - August
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Together, we are One Emory
PeopleSoft Toolbox The toolbox is a collection of information and resources providing help and support to PeopleSoft
Financials users. The toolkit will be available upon go-live. Provides a one-stop shop for all support information Allows employees to find answers to commonly asked questions Provides several types of help materials, including job aids, desktop reference guides and training
materials
Module Help & Job Aids
Module Help & Job Aids
Reporting CrosswalkReporting Crosswalk
Reporting ProceduresReporting
Procedures
Go-Live Reminders
Go-Live Reminders
Key ContactsKey Contacts
Key DatesKey Dates
Technical Support
Technical Support
Help Desk Contact InfoHelp Desk
Contact InfoTraining
(Ongoing Support)
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Together, we are One Emory
How Are We Doing?
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Together, we are One Emory
Suggested Activities - August
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Together, we are One Emory
Vignette’s of your Peers
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Together, we are One Emory
Suggested Activities - August
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Together, we are One Emory
Great Questions to ask after Time Travel & Expenses
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Some Super Users may additionally want to conduct a local workshop for smaller groups of employees within their area. “Ad Hoc” “Local”
How do you go about planning one?
Together, we are One Emory
Suggested Activities - August
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Together, we are One Emory
Agenda Welcome – Teresa Hauck
Special Guest – Charlotte Johnson, Sr. Vice Provost for Administration
Review of Progress to Date Suggested August Activities Tools and New Information What’s Next Questions?
Presenters: Teresa Hauck and Zee Mehar
31
Together, we are One Emory
Enabling Change - The Super User’s Role
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June
July August
September
Together, we are One Emory
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Summary - Super User TimelineJune July August September
Prepare Yourself Help Users Plan Their Training
Reinforce Learning Provide Transition Support
Understand the impact of PeopleSoft Financials on your business processes
Taking advantage of Training Class “sneak previews”
Reinforce support channels Help users integrate PeopleSoft into their daily work processes
Familiarize yourself with planned Project Compass Training offerings
Supporting users initiating their own learning
Resolve business issues and concerns
Communicate issues to the Project Team for resolution
Support staff as they complete training prerequisites and begin to devise their personal learning paths
Planning for a Super User Webinar / Work Shop
Help users integrate PeopleSoft into their daily work processes
Continue business issue identification and resolution
Next Webinar!Friday, August 27th
9:30-10:30am
Next Webinar!Friday, August 27th
9:30-10:30am
Together, we are One Emory
Reminder – How to Stay Connected! E-mail the Project Compass Change Management Team!
Project Compass Website http://www.compass.emory.edu Super User Web Page
Key Communications Project Compass Management Bulletins (weekly) Super User Webinars (monthly)
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Together, we are One Emory
Agenda Welcome – Teresa Hauck
Special Guest – Charlotte Johnson, Sr. Vice Provost for Administration
Review of Progress to Date Suggested August Activities Tools and New Information What’s Next Questions?
Presenters: Teresa Hauck and Zee Mehar
35
Together, we are One Emory
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Questions?
Together, we are One Emory
Agenda Welcome – Teresa Hauck
Special Guest – Charlotte Johnson, Sr. Vice Provost for Administration
Review of Progress to Date Suggested August Activities Tools and New Information What’s Next Questions?
Presenters: Teresa Hauck and Zee Mehar
37
Together, we are One Emory
Thank you!Thank you!
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