TOGETHER UNLOCKING THE POTENTIAL OF SMMEs … SMMEs Publication.pdf · Northern Cape Provincial...

TOGETHER UNLOCKING THE POTENTIAL OF SMMEs TO CREATE JOBS

SMALL ENTERPRISE DEVELOPMENT AGENCYSMALL ENTERPRISE DEVELOPMENT AGENCY

OUR VISION: To be the centre of excellence for small enterprise development in SouthAfrica

OUR MISSION:Todevelop,supportandpromotesmallenterprisestoensuretheirgrowthandsustainabilityincoordinationandpartnershipwithotherroleplayers.

OUR VALUES: Seda’scorevaluesareNICERN =NurtureI =InnovationC=CustomerOrientationE=EthicalBehaviourR=Resilience


GEOGRAPHICAL SPREAD

LimpopoProvincialOffice-Polokwane

(5Branches)(2Incubators)

MpumalangaProvincialOffice-Nelspruit

(5Branches)(4Incubators)NorthWest

ProvincialOffice-Rustenburg

(5Branches)(1Incubator)

NorthernCapeProvincialOffice-Kimberley

(5Branches)

WesternCapeProvincialOffice-CapeTown


GautengProvincialOffice-Pretoria

(1Branch)(7Incubators)

FreeStateProvincialOffice-Bloemfontein

(6Branches)(1Incubator)

EasternCapeProvincialOffice-EastLondon


KwaZuluNatalProvincialOffice-Durban


CONTENTS

CONTENTS

Foreword ........................... p4

SedaSuccessfulSMMEs

1. EasternCape ........................... p5-9

2. FreeState ........................... p10-14

3. Gauteng ........................... p15-22

4. KwaZuluNatal ........................... p23-27

5. Limpopo ........................... p28-33

6. Mpumalanga ........................... p34-45

7. NorthWest ........................... p46-51

8. NorthernCape ........................... p52-59

9. WesternCape ........................... p60-65

10. Officelocations ........................... p66-70

SMALL ENTERPRISE DEVELOPMENT AGENCY

4

FOREWORD

MrKoenieSlabbertChiefOperatingOfficer

SmallEnterpriseDevelopmentAgency

It gives us great pleasure to present yet anothercollection of case studies showcasing how thepartnership between government, through Seda, andour country’s budding SMMEs is continuing to makegainsinthiscrucialsectorofoureconomy.

Thisbookletrepresentsonlyasampleofthethousandsof SMMEs Seda has worked with over the 2010/2011financialtohelpthemgrowandbesustainable.Whatmakesusparticularlyproudisthat,duringtheyearofjobcreation,onaverage,27%ofSedaassistedclientsindicatedanincreaseinnumberofpeopleemployed.

When one considers that the South African economyhaslostjobsduringthefourquartersofthe2010/2011financialyearandthatSeda’stargetclientsduringthis

periodweremostlysurvivalistandmicroenterprises,who are not seen as employment creators, we aregreatly encouraged. We have implemented manyprogrammes to improve the capacity of our businessadvisorsthatourvaluedSMMEsinteractwithonadailybasisandwebelievethishasbeenofgreatbenefittotheseentrepreneurs.

Wealsobelievethattheoperatingmodelweintroducedduring this period, called the client journey model,tomonitor client’s businesses at each stage of theirdevelopment – fromdetermining the feasibilityof anidea,developingabusinesscaseanddeterminingwhatinterventionsarerequiredtotakethebusinesstothedesiredstage-sothatourinterventionsaredeliveredwithinanintegratedapproachandareabletohelptheclient growwith his/her business, has had a positiveimpact on the way we assist our clients grow andsustaintheirsmallenterprises.

Withemploymentcreationasapriority,wewillcontinueto focus on clients in growth sectors, large scaleprojectsandthemoreestablishedsmallenterprisestofurtherenhancetheiremploymentcreation.

We take this opportunity to thank everyone whois contributing towards making our SMME sectorsustainable. This includes all our branches spreadthroughout the country, public and private partners,and, most importantly, the many SMMEs who sharetheir dreams with us and with whom we walk thedifficult but fulfilling path of entrepreneurship on adailybasis.


EASTERN CAPE

“Thekeytosuccessisthroughhardworkandestablishingtherightconnections”

SedaSuccessfulSMMEs

1. AnaxFleetManagement&FuelSupply

Solutions ...........................p6

2. FourStarsCommunication ...........................p7

3. MaletswaiWaste&RecyclingCo-operative ...........................p8

4. SithembeneWomenCo-operative ...........................p9



6

EASTERN CAPE

AnaxFleetManagement&FuelSupplySolutions

Fuelling growth and employment

MeetNtsikeleloEricMgqibelo,ownerofAnaxfleetmanagement and fuel supply solutions, who nowservicesthecompanythatusedtoemployhim.

When Ntsikelelo identified an opportunity toprovideafleetmanagementservicetohisformeremployer,heapproachedSedatohelphimdraftasolidproposaltosecurethecontract.Astheysay,therestishistory.Seda also helped Anax to expand into the fuelsupplybusiness.

InadditionwehelpedthemwriteawinningtenderproposaltosupplyfuelandlubricantsintheEasternCape to a leading oil company. We also assistedthemtoimplementtheISO9001.From humble beginnings, the enterprise todayboasts millions of rand in turnover and employs32 local people. Whatever comes next for thistrailblazing enterprise, Seda will be there tosupportit!


7

EASTERN CAPE

FourStarsCommunication

A credit to our service

AtSedawedomorethanjusthelpyougrowyourbusiness...wealsomakesureyouprovideaqualityservice.

Nokuthula Memela’s computer training schoolstartedoutinacontaineronthesideofthestreetinMountAyliff.Whenshemoved it intoaproperbuilding, Seda understood that she wantedmorethanjustbetterandbiggerpremises.

She needed clients to know her courses wereaccreditedandprovidedvalueformoneyaswell.

With Seda’s help, Four Stars Communication isnow an Information Systems, Electronics andCommunicationsTechnologiesSectorEducationandTrainingAuthority(ISETTSETA)accreditedtraininginstitution.Demandforitsserviceshasmorethandoubled, proving once more that Seda’s formulaworks!


8

MaletswaiWaste&RecyclingCo-operative

Turning Waste into Work

TheMaletswaiareanearAliwalNorthintheEasternCape is a poor region with few job prospects.Seventeen unemployed residents of Maletswaidecidedthatrecyclingwastecouldhelpthemputfoodonthetable –andtheMaletswaiWasteandRecyclingCo-operativewasborn.Withnobusinessskills and no capital, their prospects might haveseemedbleak.ButthatwasbeforetheyaskedSedaforhelp.

We developed a business plan for the co-op,referredthemtofundinginstitutions–andfinancialassistance started pouring in: R500 000 from theDepartmentofSocialDevelopment,morethanR1,7millionfromtheNationalDevelopmentAgency,andR1,8millionfromBuyisa-e-Bag.AfinalinjectionofR4.8millionhasbeenapprovedbytheDepartmentofEconomicDevelopmentandEnvironmentalAffairs(DEDEA).

These funds have been used to secure land andequipment,withthesupportofboththelocalanddistrictMunicipalities.Buyisa-e-BagisalsoplanningBuy-BackCentresatMaletswaiandfoursurroundingtownships.

Withtheinfrastructurelargelyinplace,Sedaturneditsattentiontoprovidingbusinessskills,trainingtheMaletswaiCo-opmembersinFinancialManagement,Co-OperativeGovernance,Co-OperativePrinciples,ConflictManagement,andHealthandSafety.Asaresultoftheseinterventions,all17co-opmembersareemployed.Theprojectisfullyoperationalandis separating out metal cans, cardboard, plastic,paper and glass for sale to customers.When theBuy-Back Centres become operational, anothereightjobswillbecreated.Itallgoestoshowthat,withtherightsupport,communitiescando it forthemselves.

EASTERN CAPE


9

SithembeneWomenCo-operative

Power Dressing Women’s Empowerment

When Nelson Mandela popularised his trademarkAfrican shirts, the former President also openeddoors for manufacturers of traditional clothing.One such company is the Sithembene WomenCooperative situated at Mthatha in the EasternCape.This collective of eight determinedwomenstartedoutsewingweddinggowns.Astheirbrandgrew, demand followed. This meant they couldexpandtheir lineandofferavarietyofproducts,including sophisticatedAfricangarments forhigh-profilecustomers.

Readytotaketheirfledglingenterprisetothenextlevel,SithembeneapproachedSeda.OurfirststepwastoregisterthecooperativewithCompaniesandIntellectualPropertyCommission(CIPC).Toexpandthebusiness,weprovidedmarketingmaterials

and helped the cooperative to draft a businessplan.ThisresultedinSithembenereceivingaR4.7milliongrantfromtheThinaSinakoLocalEconomicDevelopment programme. The funds have beenusedtobuildafactory,creating115newjobs.

Sedaputicingonthecakebysponsoringlearningexpeditions and exhibitions in Canada andTaiwan for Sithembene representatives tomarketthemselvesinternationally.“Thesetripsintroducedus to cooperatives in other countries,” explainsVuyokazi Bodlani, Chairperson of the SithembeneWomenCooperative.“IwishSedacouldknowthedifferencetheyaremaking inpeople’s lives,”sheadded.

EASTERN CAPE


FREE STATE

“Ifyouwanttoreachyourdestinationfaster,talktothosewhohavethedirection!”

Seda SuccessfulSMMEs

1. KOHS ...........................p11

2. PhatsimaGlass ...........................p12

3. TswellangPeleBomme ...........................p13

4. VukaAcademyDrivingSchool ...........................p14



1 1

KroonOccupationalHealthServices

Safety in Numbers

The loss of a large customer can be devastatingfor any small enterprise. This is what confrontedKroon Occupational Health Services (KOHS) whenitslargestclient,adiamondmineintheKroonstadarea of the Free State Province, closed down.Facedwiththesuddenlossof95%oftheirincome,founderFires JansenvanVuurenhad to findnewclients–andquicklytoo.

Withoutarecognisedbrandandwithnomarketingtools at his disposal, van Vuuren turned to Sedaforhelp.WerespondedbydevelopinganewlogoandbrandidentityforKOHS,apolishedcorporateprofileandwebsite,vehicleandbuildingsignage,a

PowerPointpresentation,businesscardsandothermarketingtools.

Notonlyhavetheysurvivedtheloss,thebusinesshas grown and opened a new office in Welkomandhasgrownfrom2to6moreemployees.“Thiswouldn’t have been possible without the high-qualitymarketingtoolsIreceivedfromSeda.Itissadthatmorecompaniesdon’tmakeuseofSeda’sservices,”concludesJansenvanVuuren.

Thereismoregoodnews:thelocaldiamondminehasresumedoperations-andhasre-hiredKOHS.

FREE STATE


1 2

PhatsimaGlass

Keeping the sparkle in Phatsima

Phatsima Glass, established by Mr. Moloi,manufacturesglassitemssuchastrophies,anddoessandblasting.Hewanted tomovehis enterprisefromsurvivalisttoathrivingenterprise,sparklingwithsuccess.HeapproachedSedaforhelp.

Seda helped with marketing materials and abusiness plan that could be submitted to the DeBeersZimeleHubforpossiblefinancing.Mr.MoloiwasawardedandsuccessfullycompletedatendertothevalueofR120000totrain80disabledandunemployedpeopleinglassrecycling.

The De Beers Zimele Hub approved R1m fundingwithaninitialdisbursementofR350000.

Before Seda became involved with the businessturnoverwasatanaverageof4%andnow ithasincreasedby583%.

Employmentwasat2permanentand1temporaryworker and now boasts 8 permanent and 1temporaryworker.WithplanstoappointagentsallovertheFreeStateemploymentwillbeincreasedbyanother30peopleinthenearfuture.

Now he’s sparkling!

FREE STATE


1 3

TswellangPeleBomme

Surviving the Drought

Tswellang Pele Bomme is a women-ownedagriculturalco-operativeintheJagersfonteinareaof the Free State. Although the women enjoyedsufficientrainfalltosustaintheircropsofpotherbs,spinach, collards, cabbage, potatoes, carrots,onions, beans, peas, tomatoes and peppers, theysufferedadroughtofadifferentkindwhen theirdonorfundingslowlydriedup.Hamperedbypoorfinancialrecord-keepingandnobusinessplan,theco-op’s prospects of securing alternative fundingwere slim. In turn, thismeant that they couldn’thireworkerstocultivatethevegetables,noraffordthetransporttotaketheirproducetomarket.

Seda prepared financial statements for the co-op, covering the previous two years, and thenincorporatedtheseintoaprofessionalbusinessplan

tohelpthemaccessfinance.Toensurethatrecord-keepingwouldbeuptoscratch fromnowon,wealso provided the co-op with computer literacytrainingandanaccountingsoftwareplatform.Thanks to these interventions, Tswellang PeleBomme was able to break the financial droughtand secure a R150 000 loan from the NationalDevelopmentAgency,whichhasbeenusedtobuyavehicle.Nowabletotransporttheirproduce,theco-opnegotiatedacontracttosupplySt.LawrencePrimarySchoolwithvegetables.Thisnewbusinesshas allowed them to create twenty seasonal jobsfor workers from the local community. If youragriculturalbusinessneedsarainmaker,comeandspeaktoSeda.

FREE STATE


1 4

VukaAcademyDrivingSchool

Turning the wheel of success

Vuka Academy trains disabled learners to drive,andalsooffersotherholisticcapacitybuilding,forexample, computer training. When the businesswas established, the owner approached Sedato help them access funding. A business planwas developed which assisted to secure an IDCloan of R3.5 million as startup capital. With thecapitalproblemresolvedandthenecessaryassetsacquired,adifferentkindofaproblemshoweditshead.

Thebusinessbattledtogetenoughworktoservicetheloan.TheIDCagreedtowaivepaymentontheloanfor12monthstogivethemachancetomarkettheir products and service to the public. Sedasteppedintohelpwithmarketingefforts,puttingupsignboardsonthebusinesspremisestoenhance

visibility,producingpromotionalmaterialformassmarketingaswellasdevelopingbusinesscardstohelpwiththoseimportantbusinesslinkages.SedahasalsoassistedthemtogetaccreditationthroughTransportSeta.

Vuka started receiving more business in Welkomandthesurroundingareas.Theirprofitsmorethandoubled,theyemployedsevennewstaffmembersandtheyarenowabletoservicetheloan.WelkomFET College has allowed them to market theirservices at the college and DPSA has offered itsdatabaseasamarketingtool.

IfSedacandothisforVuka,imaginewhatwecandoforyourorganisation.

FREE STATE


GAUTENG

“Ourstrengthisnotonlyinknowing,butinourabilitytoworktogetherwithourclients”


1. BarhwebiInvestments ...........................p16

2. DaveytonWheelsServices ...........................p17

3. IlubaLongLifeFreshFlowers ...........................p18

4. MPRestaurant ...........................p19

5. NubiaAdvertising&Promotions ...........................p20

6. SinjanaEngineering ...........................p21

7. Xchem ...........................p22



1 6

BarhwebiInvestments

There is a stain Doctor in town

BarhwebiInvestment(t/aPressedintime)startedoperating in 2008 with a mission of providingcustomerswithexceptionalandconvenientserviceforalltheirlaundryanddrycleaningneeds.Theypride themselves in a high level of customersatisfactionandpromiseto“makeyourlifeeasier”.

Likeanyotherbusinesstheyhadafewchallenges.TheLaundromatwaslocatedinashoppingcentreandwas not visible because the business ownershad never taken into consideration the issues ofputtingupsignagearoundthecentreandbrandingtheLaundromatitself.

ThemanagingmemberapproachedSedaandafterameetingwithaSedabusinessadvisoritwasresolvedthatSedawouldhelpwiththe installationoftwolightboxesthatwillserveasanadvertisementforthebusiness.

Theinterventionensuredthatthebusinessismorevisible.Asaresulttheyhavemanagedtoincreasetheir clientele. The business, which started withonly3employees,hasmanagedtocreate4extraemploymentopportunitiesandiscurrentlylookingatexpandingtheirpremises.

GAUTENG


1 7

DaveytonWheelsServies

Taking the gap

Daveyton Wheels Services is the brain child ofJosiahMohlamonyane,whosawagapinthemarketwithintheDaveytonarea.Thecompanyspecialisesin re-manufacturing and fitting of brake linings,clutch plates, brake pads, skimming of drums,discs,pressureplates&flywheels.

However, Daveyton Wheels Services needed helpin ensuring quality and reliable service. JosiahapproachedSeda,whosecondedabusinessadvisorto conduct an analysis of the business. Sedarecommendedtheygetnewequipmentandhelpedfacilitate the application for funding throughthe Seda Technology Transfer Fund which wasapproved.

The result of this intervention saw the companyimproveinoverallefficiencyandquality.

Due to improved efficiencies and quality ofworkthe demand for their services increased. As aresult,theworkforcehasmorethandoubledfrom7beforetheinterventionto15employees.

Sedafurtherrecommendedtheygetnewequipmentand helped facilitate the application for fundingthroughtheSedaTechnologyTransferFundwhichwassuccessfullyapproved.

GAUTENG


1 8

IlubaLongLifeFreshFlowers

Giving a great idea a kick-start

Whenamangivesawomanarose,hesymboliseshisloveforherandherbeauty.Isn’titsuchapitythenwhentherosewiltsawayafterafewdays?

ThiswasprobablythesadfateoftherosebeforeMrViljoen–ownerofIlubaLongLifeFreshFlowers,steppedin.Hecreatedatechnologythatextendsthevaselifeofafreshlycutrosefromaboutsevendaystoatleastsixmonths,anduptotwoyears!WhenMrViljoenapproachedSeda,allhehadwasapatentedideaandhadnoresourcestorollitoutinabusinessmodel.Seda identified that there was definitely a needforMrViljoentore-engineerhisbusinessprocessesand get the appropriate machinery to improveproductivity.

Sedarealisedthispotential,helpedMrViljoenwiththenecessarypre-grantinterventionsandapprovedagrantofR500000forequipment.IlubaLongLifeFreshFlowersstartedoperationsin2009withsmallscaleproductionandmarkettesting.

Today the roses are sold in countries like Japan,France,Holland,Italy,theCaribbean,GermanyandSpain.Turnoversincethestartofthebusinesshasincreased by 600%! Employment in the businessincreasedfrom2to70,andthebusinesssupportsabout20otherSMMEswhoactasmiddlemen.Theworld isone stepcloser to realising the truemeaning of the assertion “Roses are Forever”,thankstoIlubaLongLifeFreshFlowers.

GAUTENG


1 9

MPRestaurant

The Seda ingredient makes all the difference

Anygreatchefwilltellyouthatthereareingredientsthat always add a little something extra specialeventoperfectdishes.MPRestaurantwaslikeaperfect dish… supplying quality food and offeringthebestmenu in townbefore itwaselevated togreatnessbytheSedaingredient.

MPRestaurantisacateringbusinesswithamixofcultureandinfluenceofferinganythingfromfreshfood to subtly flavored Indian curries; rich andmouth watering. They also do contract cateringforprivatefunctionssuchaspartiesandweddings.They also cater for corporate functions such asworkshops,year-endfunctionsandmeetings.

TheyapproachedSedatohelpthemwithstrategiestogrowtheirbusiness.SedaappointedaBusiness

advisor who, after conducting an analysis of thebusiness, recommended mentoring on businessmanagementskillsandabrandingstrategyforthebusinesstoimprovethevisibilityofthebusinessbyintroducingthingslikebanners,carstickersandawebsite.

Theresultwasanincreaseinthebusinessturnoverasmoreclientsbecameawareof theirexistence.They have also acquired a bigger business space,employedmorestaffandnowhaveagardencaféandseparatecookingfacilities.Sedaisalsolookingatwaystohelpthebusinessgrowandimprovetheskills levels of management in the near future.Provingthat,evenforsmallbusinessesthatseemtobedoingwell,Sedaalwaysaddsvalue.

GAUTENG


2 0

NubiaAdvertising&Promotions

Conceptualising the dream

When Nozibele started Nubia Advertising andPromotions, her dream was to build a companythat will be a trend setter in themarketing andpromotions space. She did notwant just anothercompany,butacompanythatwillmakeadifferenceinitsserviceoffering.

Seda saw an opportunity to help the businessposition itself as a leader in this field. This wasachievedbysecondingabusinessadvisorwhodida thorough needs-assessment of the company.TheresultwasarecommendationtoimplementabrandingstrategythatwouldsetNubiaapartfrom

its competitors. Seda also helpedwith packagingof the product mix to include sponsorships andpromotions,advertising sales,media strategyandmarketresearch.Wealsofacilitatedtheproductionofmarketingmaterialandawebsite.

The effect was increased exposure for theirbusiness, resulting in an increase in clientele.Needlesstosay,theturnoverspikedandthecashflowedin!If you want your business dream to be a reality,makeSedayourpartnerofchoice.

GAUTENG


2 1

SinjanaEngineering

GAUTENG

The quality factor

In2009SinjanaEngineeringhadadoptedaQualityManagement System (QMS) and needed a partnerwho would help develop the necessary manualto comply with regulatory requirements. Sedaappointedaconsultanttohelpthemdothis.ThecompanyhasnowhadbothSABSAuditassessmentscompletedandiscertifiedwithISO9001:2008.

Apart from improving their quality and safetystandards, Seda’s intervention also helpedthe company revise its scope to include themanufacturing of high precision componentsto customers’ specification in ferrous and non-ferrous metals, including fabrication and generalengineeringworks.


2 2

Xchem

GAUTENG

Xchem marks the right spot

Angela Chris Pitsi bought a detergentsmanufacturing company, Xchem chemicals (Pty)Ltd but instead of making detergents, startedmakingAdhesiveandSealantsfortheDIY/Hardwaresector as well as for diverse industries such asConstruction, Mining, Foundry, Woodworking &Furniture, Automotive, Stationery/paper, PowerUtilityandMetal/Concrete/WoodProtection.

Inorderforthebusinesstogrow,AngelaapproachedSeda for assistance. Seda conducted a thoroughanalysisofthebusinessandrecommendedthat,inordertoimproveitscapacityandefficiencies,

the company needed new and up-to-dateequipment.Theywereassistedwithanapplicationto the SedaTechnologyTransfer Fundwhichwasduly approved and provided the much neededcapitaltore-equipthebusiness.

This has increased the manufacturing capabilityand capacity and has seen the business increaseits market share, especially in countries such asLesotho,Zimbabwe,GhanaandtheUSA.ThebusinesshasgrowntremendouslyandlastyearscoopedtheawardforBestPerformingTechnologyTransferinterventioninthe dtiAwards.


KWAZULU NATAL

“Weareabletoadapttoanychangingcircumstance”


1. EngineeringSolutions ...........................p24

2. RainbowBirdy ...........................p25

3. UthukelaMicroLendingServices ...........................p26

4. VulindlelaArt&Design ...........................p27



2 4

EngineeringSolutions

KWAZULU NATAL

Engineered to Stand Out from the Crowd

Owner Shaun Govender established EngineeringSolutions in 2008 by purchasing an existingengineeringcompany.AlthoughthisKwaZulu-Natalbased company had the equipment and skills toofferspecialistturnermachining,toolanddie,jigmaking, boilermaking,welding andmaintenanceservices, itneeded something special tomake itstandoutfromtheother25engineeringbusinessesinthearea.

ShaunapproachedSedaforguidance.Wedevelopedacomprehensivemarketingplantohelpthecompanyidentifypotentialcustomersandeffectivelymarket

the company’s services to them. Since adoptingthe plan and implementing it with vigour,Engineering Solutions has secured contractswith large customers including Richards BayMinerals and Transnet, leading to an increase of400% in the company’s turnover. Seda has alsoassisted Engineering Solutions achieve ISO 9000certification. Currently the company employs sixpeople.


2 5

RainbowBirdy

KWAZULU NATAL

Rainbow Birdy helps stress fly away

Hostingaparty,wedding,funeralorbigcorporatefunction? Worried about a mobile kitchen andtoilets?CallRainbowBirdy–they’vebeenprovidingthisservicesince1999.

RainbowBirdy’sMr.KhozaapproachedSedaashefelthisbusinesscoulddobetter.Sedaimmediatelyassignedanassessor todoa full diagnosis of thebusiness.Asisoftenthecase,wediscoveredthatthemarketingofthebusinesswaspoor.

Another vital point was that some of his mobileunits were not branded and did not provide theextramarketingmileagewhenhiredout.

OnceSedahadhelpedMrKhozawithbrandingofallthemobileunits,hestartedattractingnewclients,includingsomegovernmentdepartments.Turnoverincreased from 25% to 75% per annum and theywereabletoemploymorestaff.Sedaisnowintheprocess of helping themobtain SABS certificationforthemobileunits.


2 6

UthukelaMicroLendingServices

KWAZULU NATAL

Lending a helping hand

When Thokozani Hadebe and BonginhlahlaTshabalala decided to establish Uthukela MicroLending Services, their aim was to save theircommunity from unscrupulous loan sharks andempowerthemselvesintheprocess.

Theysoonrealisedthatiftheywantedthebusinesstogrow,theywouldneedhelp,sotheyapproachedSeda. We immediately identified the followingproblems:theyneededtoregisterthebusinesssothatitbecomesalegaltradingconcern–differentto the way loan sharks operate; they neededbusinessandfinancialmanagementtraininginordertomanage their business affairs properly for thegrowthofthebusiness;computerskillsand,lastly,theyneededtocreateabrandforthebusinessandmarket it aggressively because theywere a littleknowncompany.So,firstthingsfirstwesaid…Wehelpedthemregisterthebusinessasaclose

corporation with the Companies and IntellectualPropertyCommission(CIPC).Wealsohelpedthemregister as a credit provider with the NationalCredit Regulator (NCR) so that their business isaboveboard.Next, we facilitated business and financialmanagement training and then helped themwithpromotionalmaterialandsignage.Today, Uthukela (UMLS) has opened twelvesites at pension grants pay points (SASSA) withinthe Uthukela district offices. Their financialmanagement system is up to date, and a properdatabaseofclientshasbeenestablished.

With these above interventions the companyemployees increased from two to a staffcomplementofsevenincludingmanagingmembers.Thiscomprisesofafulltimeadministratorandsixconsultants.Thecompanycurrentmonthlyturnoverhasincreasedbyanaverageof75%.


2 7

VulindlelaArt&Design

KWAZULU NATAL

Putting Extra Creativity into Art

Art is a notoriously difficult sector in which tosucceed financially. So the artist must often putas much creative inspiration into his businessapproach as he does into his artworks. WelcomeDanca launched Vulindlela Art and Design inDurban, KwaZulu-Natal, selling his paintings tolocalartgalleries.Frustratedbyslowandirregularsales,WelcometurnedtoSedaforadvice.Itwasadecisionthattransformedhisbusiness.

We encouraged him to think out of the box, toextend his artistic talents into other productsgeneratingmoredependableincome.

Welcome responded by developing paintedpostcards, picture frames and pots for décor.Thepostcards alone are nowgenerating a steadymonthlyincome.

Seda went further by assisting with promotionalmaterialsandarrangingforWelcometoexhibitatprestigiousshowslikeDecorexandDestinyMarket.Thanks to these interventions, Vulindlela Art andDesign has secured several rewarding corporatecontracts.WiththehelpofSeda,WelcomeDancahascoupledhisnaturalartisticflairwithanacquiredcreativevisionforbusiness.


LIMPOPO

“Wearetheladdertosuccess”


1. AndrewshaEnterprise ...........................p29

2. De-LaTumi ...........................p30

3. NkomanotaOrganicFarmers

AgriculturalCo-operative ...........................p31

4. RooiwalCo-operative ...........................p32

5. SasekaniCo-operative ...........................p33



2 9

AndrewshaEnterprise

LIMPOPO

Building Brand Loyalty

Eveninremoteruralareas,SouthAfricanconsumersare very brand-conscious as Annalise da Gama,owner of Andrewsha Enterprise, discoveredwhenshe tried to market her Mzanzi brand of achaarproductsthroughoutLimpopoprovince.Consumersdidn’tknowthebrandandwerescepticalaboutitssafety and quality. In despair, Annalise turned toSedaforanswers.

A Seda Business Advisor suggested a range ofmeasures to help build the Mzanzi brand. First,wesubmitted theachaar for testing to theSouthAfricanBureauofStandards,whichconfirmedthattheproductissafeandnutritional.

Seda then provided basic business training andHACCP training to ensure compliance with foodsafetystandards.Finally, Seda assisted Annalise with marketingmaterialtobuildbrandrecognition.

Today, Mzanzi achaar is stocked by at least fourmajor retailers in Limpopo, along with severalnon-franchisedretailers.Eightnewjobshavebeencreatedandthecompanyhasgrownitsturnoverbyawhopping1400%.

“I was losing hope but Seda has done wonders,”saysathrilledAnnalisedaGama.


3 0

De-LaTumi

LIMPOPO

Shoes for Africa

GaKgapaneTownship inModjadjiareahasatruetrailblazerinNakampeCosmoJeffreySelematsela,a co-founder and executive manager of shoemanufacturersDe-LaTumiTrading.

De-LaTumimakesvariousworkwearshoesaswellasfashionshoes.Butithadreachedapointwhereitwasno longergrowing.Sedasawpotentialandsteppedin.

Seda’sassessmentshowedthatthebusinessneededa branding revamp and additional machineryto increase output. Having helped them draft abusiness plan with which they could apply forfinancinginordertoobtainnewmachinery,

Sedaalsoassistedwithmarketingmaterialsuchasbusiness cards and brochures to helpmarket thebrand.

The business plan was submitted to Seda’sTechnologyProgrammeanda technology transferfund grant was approved for the acquisition ofadditionalmachinery.Withnewlifeinjectedintothe business through new marketing initiativesandincreasedproductioncapacity,growthforthebusinesswas inevitable – in no time thebusinessreporteda36%increaseinturnover!

Whereveryouareandwhateveryourbusinessneedsmightbe,thereisaSedaadvisornearbytohelp.


3 1

NkomanotaOrganicFarmersAgriculturalCo-operative

LIMPOPO

Growing a business, organically

Nkomanota Organic Farmers AgriculturalCooperative,registeredin2005,isaninitiativeof16farmersinthegreaterTzaneenLocalMunicipality.Itcontrols1221hectaresofAgriculturalLand.

Nkomanotahasbeenmentoredinorganicfarmingmethods by PUM Netherlands Senior Experts aswellasBCSOKO-GARANTIEGMBH,whoalsohelpedNkomanotapassinspectionsfororganiccertificationin2008and2010,whichenabledthemtoobtainastandinggrowers’agreementwithWoolworths.

IntermsofSeda’sassistance,thishasinvolvedtheformationofastakeholderforumtoconstructa

Packhouseforallstrugglingcommercialfarmersinthearea,fundingfordevelopingabusinessplan,co-operative training, quality management systems,design and development of marketing tools suchaswebsites and assistancewith the Co-operativeIncentivesScheme.

SedahasalsofacilitatedagrantbyLIBSAtopurchaseacompostplantandprovidedextrafundingtothecooperativetoacquireIrrigationDripPipes,sharedamongst member farmers. The cooperative hasmanaged to create 60 employment opportunitiesforthesurroundingcommunities.


3 2

RooiwalCo-operative

LIMPOPO

Learning to fly

Co-operatives facemany challenges. The RooiwalCo-operative, which began in 1999 with 17members,wasnoexception.Theirinitialfocuswasknitting,buttheventurenevertookoff.Thegroupturned their attention to Broiler Production eventhoughtheyhad littleknowledgeabout itaswellaslackofbusinessskills.Seda helped with a structured mentorshipprogrammewhichcoveredallareasofthebusinesssuchasbroilerproduction,bookkeepingand

recording,sellingandpricingaswellasmarketingandmanagement.

TheDepartmentofHealthfundedtheerectionofsixboilerhousesthatgotthebusinessunderway.

With Seda’s help, Rooiwal Co-operative reducedthemortalityofthebirdsfrom10%toanaverageof3.5%,whichistheindustrynorm.Turnoverhasincreasedby23%andprofitabilityby17%.


3 3

SasekaniCo-operative

LIMPOPO

Eggs-xactly what they needed to grow

Sasekani Cooperative, established in 2004, sellseggs. They approached Seda to help them growtheirbusiness.

Havingdevelopedabusinessplan,thecooperativewassuccessfulingettingaloanofR1.7millionfromOldMutualfora12000capacitylayerhouse,stockforthelayersandchicks.TheNationalDevelopmentAgency injectedanadditionalR1.7millionforthepurchaseofadeliverytruck,anextra7000layersandtopaysalariesof18workersforayear.

The remainder of the money was used to buildcapacity in areas such as financial management,project management and the purchase of officeequipment.

Seda also facilitated the production ofmarketingmaterialandbrandingfortheentirebusiness.Theinterventionshaveresultedinthecooperativegettingcontracts from Pick ‘n Pay, Friendly SupermarketandMakhomaButchery.Thecooperativecurrentlyemploys23fulltimeemployees.


MPUMALANGA

“Wearenotinterestedintheobvious,thatiswhywelookforthefinerdetails”


1 Earthwise ...........................p35

2 InembeBabyFoodPorridge ...........................p36

3 InsimuYamiAgriculturalCo-operative ...........................p37

4 IzandlaCuriousArt ...........................p38

5 KhenumaniConstruction ...........................p39

6 MandlaziMarketingServices ...........................p40

7 MpumamanziLaboratoryServices ...........................p41

8 MsiziMotorSpares ...........................p42

9 NkumbePromotions&Hire ...........................p43

10 PfunekaniWoodworkFurniture ...........................p44

11 ThembekaArtofTastyTreats ...........................p45



3 5

Earthwise

MPUMALANGA

Fresh and pure for Mother Nature

Earthwise is a small business that retails organicproducts such as household cleaning, personalhygiene, baby, clothing, natural health and foodproducts. Entrepreneur Hester Van Zyl is behindthe venture, which officially opened its doors inApril2010.

Mrs.VanZylneededinformation,adviceandalittlebitofhelponhowtodevelopherideaintoaviablebusiness.

Sedahelpedherconductresearchtoconfirmthather business was sustainable. We also providedtrainingthroughSeda’sstart–Up1programme,andhelpedherdevelopabusinessplan.ShemanagedtoraisecapitalofR1.2millionwhichwent into buying stock, renting and fitting out ashopand,mostimportantly,helpedwithbrandingandmarketingmaterial.AtSedaweturnsmallideasintobigideas.


3 6

InembeBabyFoodPorridge

MPUMALANGA

Quality plus identity equals success

InembeBabyFoodPorridgeisafinemaizeproductwhich claims to help children grow healthy andstrong. But the problem that faced Mrs JuliaKostakis, theowner of InembeFood,washow toprovethatclaim.

Enter Seda. We arranged for Inembe Baby FoodPorridgetobetestedbytheSABS.Itpassedwithflyingcoloursandwasfoundtobepackedwithmulti-vitaminsandmineralsandsafeforconsumptionbychildren!

Withtheproductauthenticated,wethenassistedthemtocomplywithnecessarystandardsforfoodmanufacturers.ThroughabusinessplanSedahelpedprepare, Inembe was able to access financingto revamp its whole operation tomake it HACCPcompliant. We’ve also helped them create anidentityfortheproduct.MajorsupermarketslikeBoxer Superstores, Spar, Pigspeak and Simunyehappilycarrytheproductontheirshelvesnow.


3 7

InsimuYamiAgriculturalCo-operative

MPUMALANGA

Nuts about agriculture

InsimuYamiAgriculturalCo-operative is thebrainchildofsixyoungpeoplefromSchagen,Mbombelamunicipality.TheCooperativeproducesmacadamianuts,aseasonalproductharvestedfromMarchtoSeptember.

When Insimu Yamiwas offered an opportunity topurchasea65hectorfarm,theyknewthattheyhadtoapproachSedaforhelp.Sedaofferedthemco-operativepre-incorporationtrainingandfacilitatedtheir registration as a co-operative with CIPC.Furthermore, we facilitated small business start-up training and helped them develop a bankablebusiness plan. This led to ABSA bank approvinga loan of R2.65 million for the purchase of thefarm. Since they needed the money quickly, theDepartmentofLandAffairs,throughtheLandBank,

approvedaR2.8milliongranttoexpeditetheABSAloan.

Seda further helped produce marketing andpromotional material to market the business,facilitated a grant through the Co-operativeIncentiveSchemeunderthe dtiandprovidedthemwith amentorwho provides guidance on generalbusinessmanagementskills.InpartnershipwiththeMpumalangaAgriSkillsDevelopmentandTraining,wealsoassignedanaccreditedserviceprovidertohelpontechnicalissuesrelatingtofarming.

InsimuYamihascreated13sustainableemploymentopportunitiesontopofthe6originalmembersoftheCooperative.


3 8

Wired for success

Izandla Curious Art, the brainchild of CorneliusandJosephMaluka,manufacturesavarietyofwireandbeadsproductssuchassidelamps,necklaces,flowersandflowerpots.

Havingbeeninbusinesssince2006,theyweredoingwell,butwantedtodobetter.So,Sedaassignedabusinessadvisortogointothebusinesstoassessits operations and offer ongoing counselling andmentoring.Basedonthechallengesourbusinessadvisorhad

IzandlaCuriousArt

MPUMALANGA

identified in the business, the owners were sentfor a 3-day course on financial management andmarketing.Thebusinessadvisorfurtheridentifiedmarketing initiatives which were implemented toattractnewclients.

The results? The businesses clientele increasedfrom an average of 20 to 200 per month andtheir turnover has increased with 184%. Threemore permanent employment opportunities werecreated and they now have contracts in place tosupplythreenearbylodgesonamonthlybasis.


3 9

KhenumaniConstruction

MPUMALANGA

Raising the Standard

Khenumani Construction was founded by fourmembers at the Alexandria Trust near Marite inMpumalanga.Despitethepassionandcraftsmanshipthat they put into manufacturing their range ofsteel window frames, gates, burglar bars, doorframes and palisades, they found that customersdemand third-party verification of product safetyandquality.TheycalledonSedaforassistance.

Seda arranged for Khenumani’s products to betested by the SABS, which provided independentassuranceofmanufacturingandproductstandards.Wealsofacilitatedtraininginbusinessandqualitymanagementsystemstohelpthecompanymanageagrowingportfolioofclientsefficiently.

Finally,wedrewupacomprehensivebusinessplanwhichenabledKhenumanitosecureaR65000loanfromsocialandeconomicdevelopmententerpriseLimDev.

Injustthreeyears,Khenumani’sturnovergrewby300%whilst its assets grewalmost 400%.All fourof the original members are still employed andten new jobs have been created. Seda’s BusinessAdvisor also makes regular site visits, supportingKhenumani as the company builds itsway to thenexttierofbusinesssuccess.


4 0

MandlaziMarketingServices

MPUMALANGA

Real help in Real Estate

Mr.Madlakaziwantedtostarthisownbusinessasarealestateagent.Buthewasanewentrantandneededhelp.InsteppedSeda.Thebusinessneededmoreexposurewiththetargetmarket, so we appointed a service provider todevelopandhostane-marketingtoolthatincluded

aninteractivewebsite,abulksmsandbulkemailservices.Asaresultofthistoolalone,thebusinesshasmanaged to increase its turnover from 13.5%to86.5%permonthandhascreated6permanentemploymentopportunities.


4 1

MpumamanziLaboratoryServices

MPUMALANGA

A winning partnership

Any small enterprise needs a good partner tohelp it grow to the next level. MpumamanziLaboratoryServicesinNkangala,Mpumalangawasnoexception.TheyfoundthispartnerinSeda.Whentheownersofthiswaterpurificationbusiness

needed to re-equip their operations with newtechnologies, Seda helped them craft a businessplanaswellasgetthemtherequiredtechnologiesthroughtheSedaTechnologyProgramme.Nowtheenterpriseisflourishing!


4 2

MsiziMotorSpares

MPUMALANGA

Retooling Msizi Motor Spares

Msizi Motor Spares supplies motor spares in theMangweni area around the Nkomazi Municipality.Owners Sibusiso Mabuza and Sophie NgomaneapproachedSedatohelpthemgrowthebusiness.

As is often the case with SMMEs, one problemwas marketing. Another was a lack of businessmanagement skills. Seda’s interventions resultedin the business getting assessed through a SmallBusinessAssessmentTool.Inlinewiththeresults

of the assessment conducted by the Practitioner,a Service Provider was appointed to design anddevelopmarketingtoolsandsignageboardforthebusiness to address the identified challenge onmarketing. The result of the assessment justifiedtheneedoftakingthemthroughSmallEnterprisetraining to enhance their business managementskills. Seda’s intervention on both these helpedincrease turnover from 26% to 74% and createemploymentfortwoextrapeople.


4 3

NkumbePromotions&Hire

MPUMALANGA

A Plan for Prosperity

In2006,twinbrothersNicolasandShadrackTembaestablishedtheirprinting,stationeryandcateringcompany, Nkumbe Promotions and Hire, at theBushbuckridge shopping complex in Mpumalanga.They soon realised that toaccesscapital fornewequipment and business growth, they needed asoundbusinessplan.Lackingtheskillstoformulatesuchaplan,theTembasturnedtoSedaforhelp.

Enterprise development programme Anglo Zimelewas impressed by the potential outlined in thebusiness plan, and readily agreed to a R365 000loan.

Sedahasalsoprovidedbasicbusinessskillstraining,includingfinancial,humanresourcesandmarketingtraining for the company, and conducts ongoingmentoringandcoaching.

This injection of capital as well as other Sedainterventions has allowed the Temba twins tocreatesixnewjobsintheircompanywhileboostingtheirturnoverbyalmost1100%.


4 4

PfunekaniWoodworkFurniture

MPUMALANGA

Polishing the Wood

Pfunekani Woodwork Furniture is an example ofhowthespiritofentrepreneurship,whencombinedwith some sound advice, produces great results.WhenthebusinessapproachedSedaforhelp,ithadone customer andwasmaking a turnover of justR98000.Todaythebusinesshasbetween10and15customersandaturnoverofR420000.Sohowdiditgethere?

Wedidwhatwedobest:weconductedanassessmentofthebusinessandthenrecommendedsolutionstoproblems.Firstly,thebusinessoperatedinanopenfield,sowehelpedthemapplyforfundingtosetupafactory.

Thefundingcamethroughandtheyrelocatedintoa new factory equipped with an electric plainmachineand2drillingmachinestothevalueofR6000.

Secondly,wehelpedthemwithmarketingmaterialsto market their new factory and the services itoffers. Business boomed soon afterwards andthe company now has a staff complement of 15permanentand4parttimeemployees.


4 5

ThembekaArtofTastyTreats

MPUMALANGA

The Art of tasty treats

Thembeka Art of Tasty Treats is a 100% blackowned entity that specialises in confectionaryfoodssuchasscones,biscuits,muffinsandbananacakes.Whenthebusinessneededapartnertotakeitforward,theownerapproachedSeda.

Sedaconducteda fullassessmentof thebusinessandmaderecommendationsbasedonthefindingsoftheassessment.Oneoftheweaknessesofthebusiness was that it was poorly located and wastherefore inaccessible to the market. And so,weadvisedthattheyneededtomovetoabetterlocation.Wealsorecommendedthattheyformally

register the business to make it a recognisedtradingentity.Finally,werecommendedbusinessskillstrainingfortheownertohelpthemmanagethebusinessbetter.

The business was duly registered with theCompanies and Intellectual Property Commission(CIPC) and the owner underwent the necessarybusiness skills training. The owner also took ouradviceandrelocatedthebusinesstotheCBDwheremarketaccesswouldbebetter.Thisresultedina528%increaseintheturnover!


NORTH WEST

“Weareknownforprovidingworkingsolutionsforourclients,butweprideourselvesinprovidingtheaccuratediagnosis”


1 CannoaghtBed&Breakfast ...........................p47

2 NtsieManufacturers&Projects ...........................p48

3 RobaMonakediGuestHouse ...........................p49

4 RuleSlate&TileCo-operative ...........................p50

5 Tlhoafalo-BasadiCo-operative ...........................p51



4 7

ConnaughtBed&Breakfast

NORTH WEST

Staying ahead of the pack

Connaught Bed and Breakfast was established byMotshidisi Thakanyane to take advantage of thegrowingmarketinthetourismindustry.Facingstiffcompetition,sheapproachedSedatohelppositionherbusiness.

Sedasenttheirteamofexpertstodoadiagnosisofthebusiness.Weconcludedthatwhatthebusinessneededtogrowwasaclearmarketingstrategyandworkingcapital.

Sedahelpedherwithmarketingmaterial such asbrochures and business cards and a website wasalsocreated.SedaalsoassistedwithbusinessskillstrainingandworkshopsthatareTourismrelated.

Thebusinesshasseenanincreaseinclienteleandisnowabletoemploysixpermanentstaff.TohelpMotshidisi stay ahead of the competition, we’vealsoprovidedherwithanadviserwhowillcontinuetomentorherwithbusinessadviceintothefuture.


4 8

NtsieManufacturers&Projects

NORTH WEST

What a win!

Ntsie Manufacturers and Projects, owned byThomas and RoseNtsie,makes cast iron pots forshop owners and individual buyers in the NorthWestprovincetownofKlerksdorp.TheydesperatelyneededR50000forpotmouldsandR20000forrawmaterialstobeabletoexpand,soThomasdecidedtocontactSedaforideas.

ImpressedbythequalityandpotentialoftheNtsies’operation,wesuggestedthattheyentertheEskomBusinessInvestmentCompetition.Goingupagainst29SMEfinalistsinthemanufacturingsectorofthenationalcompetitionwasnoeasytask.

But theNtsieswent for it,and scoopedtheR100000firstprize!

The prize money instantly resolved their cashflow problems, allowing the company to buy themouldsandrawmaterials.Theycouldnowalsohireanotherfourworkers,bringingthetotalnumberofjobs created to six. They nowmanufacture eightpots per production day and are investigatingnewproduct lines in thegardeningandhardwaresectors. Wehaven’t stoppedthere –wearenowworkingongettingNtsienewmachinerytofurtherincreaseproductivity.


4 9

RobaMonakediGuestHouse

NORTH WEST

Home away from home

WhenSegogwaneLeteane startedRobaMonakediGuestHouse,shethoughtthatshehadfoundawaytoprintmoney.ShewaswithinwalkingdistanceoftheNorthWestGovernmentheadquartersandthebusinesscentreofthecapitalcity.

MsLeteanesoonrealisedthatshewasnotaloneintargetingvisitinggovernmentofficialsandbusinesspeople.SheaskedSedaforadvice.Weconcludedthat sheneeded tomarketherselfbetter,and toinjectsomecapitaltoexpand.

We provided the necessary marketing materialsuch as brochures, signage and business cards.ThewebsitealsohelpedtremendouslyandalreadytheGuestHouseisundergoingmoreexpansiontoaccommodatetheever-growingdemand.

Sedaalsoprovidescontinuoussupportintheformofbusinessadvisoryservicestoensuretransferofskills.


5 0

RuleSlate&TileCo-operation

NORTH WEST

Slated for success

RuleSlateandTilecooperative,establishedin2007,producesslatetiles.Thewastefromtheslatetiles,paving and building bricks is crushed to producecrusherstones.

Seda’s help has been invaluable. They wereassistedtodevelopabusinessplan,whichenabledthecooperativetoreceiveR3millionfundingfromNEFforpurchasinglandandequipment.NEFalsoappointedamentor to guide themonmarketing,financialguidanceandadministration.Sedahasalso funded theirFinancialProvision forRehabilitationpermittothevalueofR60000,

helpedwiththere-registrationoftheCooperativein accordance with the Cooperative Act no.14 of2005 and produced marketing material such asbrochures,businesscardsanddisplaystands.

Through Seda’s assistance Rule Slatewas able toexhibit in Botswana. NDA also injected a grantfundofR1.2millionwhichwillassist in improvingfinancialgearingleverage.These interventionshave resulted in thebusinessgettingofftheground.Itcurrentlyhas5members,18employeesand50sub-contractedemployees.


5 1

TlhoafaloBasadiCo-operative

NORTH WEST

Strength in unity

When eight members from Bodibe Village nearLichtenbergintheNorthWestProvincedecidedtoform Tlhoafalo Basadi Cooperative, they knew itwasnotgoingtobeeasy.

They knew how to make clothing for schools,corporationsandweddingsbut theyneededSedatohelpthemwithabusinessplanandfundingtoexpandtheiroperations.

With the development of the business plan, theco-opwasabletogetfundingformachinery.Thebasicmanagementbusinesstrainingandmarketingmaterial of business cards, flyers, folders andsignage helped a great deal. This managed toattract contracts from the Department of SocialServicesandsomeschools in theareaand ledtothem building their own premises, and membersarenowabletodrawasalary.


NORTHERN CAPE

“Wearerenownedforproducinggems,orifyoulike,diamondsandpearls”


1. FutureCreationsCo-operative ...........................p53

2. GibelTransport ...........................p54

3. JukeJukeEnteprise ...........................p55

4. KomaggasVleismark ...........................p56

5. NMRestoration ...........................p57

6. Ru-NaGuesthouse ...........................p58

7. ZebaCarWash ...........................p59



5 3

FutureCreationsCo-operative

NORTHERN CAPE

Co-operating for success

WhenMarkstan,agarmentmanufacturingcompanyin Kimberley closed its doors, the staffmembersdecided to form Future Creations Cooperativeto keep the business going. Seda saw this as anopportunity to help the 27 members create asustainablebusiness.

Co-operation was the name of the game. Viapartnerships with the Provincial Department ofEconomicDevelopment (DEDT)andTourism,Sedahelped the cooperative to source grant fundingfrom the National Development Agency and tosource machinery through the Sol Plaatje LocalMunicipality and the dti via their cooperativeincentiveSchemeprogramme.

DEDT further supplied funding to enroll theCooperativeinagarmentmanufacturingprogrammewiththeurbanFETCollegeinKimberleyandpaidtheleaseagreementonthepremisesforoneyear.Sedaprovidedmarketingmaterial,implementedamentorshipprogrammetoimproveinternalcontrolsystemsandpoliciesandhelpedwithlegaladviceon corporate governance and rules governingcooperatives.Wefurtherassistedwithproductionand quality management, to improve on theCooperative’soutputability.Awebsiteisalsobeingdesignedtomarketthebusinessinternationally.

All thesepartnershipshaveseenFutureCreationsget on its feet and, most importantly, startreceivingorders.


5 4

GibelTransport

NORTHERN CAPE

Driven to succeed

Gibel Transport, wholly owned by Mrs. G VanWyk, transports school children. Being a womanentrepreneurinamaledominatedindustryhasnotdeterredMrsvanWykfromdrivingherbusinesstoitsfullpotential.

She approached Seda, and we recommended abranding strategy to make Gibel Transport morevisible.

We seconded a business advisor to help withbusiness counselling, marketing material such assignage,vehiclebrandingandbusinesscards.

Theresultwasanincreaseof10%inclienteleandGibelTransportwas awardedcontractsbyAlexkoandGariepmine.Thisincreasedtheprofitabilityofthebusinessby18%.


5 5

JukeJukeEnterprise

NORTHERN CAPE

Its all about the outer beauty

Mrs.JuliaMoimatheownerofJukeJukeEnterprisehas always had the false belief that once youestablishabusiness,youareguaranteedcustomersandpilesofprofit.AtleastthiswasherbeliefuntilsheattendedasmallbusinessseminarorganisedbySeda and the Industrial Development Corporation(IDC)inherarea.

The seminar proved to be such an eye openerforMrsMoila that she immediatelymade contactwith her local Seda branch and visited them forassistance on all the essential business elementsshe now realised were missing in her Hair Salonbusiness.

Seda sent in abusiness advisorwhoperformedadiagnosis of the business and recommended thatamarketing exercise be undertaken to build thebusiness client base. The business’ visibilitywasenhancedbybrandingthepremisesandpromotionalmaterialwasproducedtoimprovedirectmarketingefforts.

This resulted in a 24% increase in turnover anda creation of 3 job opportunities with 2 beingpermanent.It’sanotherexampleofhowitpaystobeinthecompanyofknowledgeablepeople.


5 6

KomaggasVleismark

NORTHERN CAPE

Easy Access and improved customer service are the Key to Success

WhenKennyBarberyfoundedhisbutcheryin2005,heofferedeasyaccesstoqualitymeatproductsforthecommunityofKomaggasintheNorthernCape.Kenny soon discovered that he, in turn, neededeasyaccesstoqualityandfinancialcontrolsystemsto grow his business. But where would he findassistanceinasmallcentrelikeKomaggas?

Happily,Seda’sservicesreachtoallcornersofthecountry.ASedaBusinessAdvisorarrangedtraining

inqualitymanagementandfinancialmanagement–andtheKomaggasVleismarkhasneverlookedback.Thanks to improved financial management, thecompanyhasmultiplied its turnover 1067%,whileincreasingthestaffcomplementfromthreetosixworkers.

Seda’s branch offices around the country arehelping entrepreneurs to serve local communitiesandgrowtheirbusinesses-wherevertheymaybe.


5 7

NMRestoration

NORTHERN CAPE

Finding the silver lining

Theclosureofaminemayseemlikeaneconomicdead-endbutaninnovativeentrepreneurcanfindbusiness opportunities, even in this situation. NMRestorationisapartnershipofthreeentrepreneurs–NeilMacDonald,CorneelsLinksandDudleyWessels–whorehabilitateareasofminedlandbyre-plantingindigenous species and restoring the land to itsnatural state. They operate in the Namaqualandarea of the Northern Cape, and started out byemploying15workersfromapoolof47whoweretrained in topsoil handling, identification of localplantspeciesandotherlandrestorationskills.

Although NM Restoration is not aware of anycompetitor businesses in the area, they stillstruggled to make their business visible tocustomers.

TheyapproachedSeda,whoprovidedafullrangeofpromotionalmaterial, includingbusinesscards,vehiclesignage,brandedclothingandothertoolstomarketthebusiness.

Distributing business cards and presenting amore visible and professional image to potentialcustomershasreapeddividendsviaa300%increasein turnover, enabling the company to create tennew jobs and boost their staff complement to atotal of 25. Sedaaims to enhance these gains byreferring NM Restoration to the Succulent KarooEcosystemProgramme(Skeppies)forgrantfunding.


5 8

Ru-NaGuestHouse

NORTHERN CAPE

An Oasis of Tranquility

Ru-Na Guesthouse is situated along the banks oftheOrangeRiver,astonethrowawayfromtheCBDofUpington,makingittheperfectspotforrelaxingafteralongdrive.Despitethis,theguesthousewasnotthriving.

Seda was approached to offer assistance. Weimmediately realised that the guest house wasnot reaching national and international clientelebecauseitdidnothaveawebsitetomarketitself.

Itisgeneralknowledgethatforthiskindofbusinesstotakeoff,agoodwebsiteofferingaglimpseintotheguesthouseandcontactdetailsareimportant.So,wedecidedtohelpthemcreateastateoftheartwebsite tomarket themselves to thenationalandinternationalmarket.

Theresultwasa40%increaseintheclientbaseanda60%increaseinturnover,resultinginthecreationofanextrajob.


5 9

ZebaCarWash

NORTHERN CAPE

Decentralisation pays dividends

Entrepreneurs will usually flock to the nearesttown or city CBD to seek the greatest numberof customers. Howard Malo, owner of Zeba CarWash, found that not following the herd can paydividends.HisassessmentshowedthatthemarketforcarwashingwassaturatedintheUpingtonCBD.So,instead,heopenedupshopinhislocalsuburbLouisvale.

Howard’schallengewastomakeLouisvalecustomersawarethattheynolongerhadtotraveltotheCBDashewasofferingthesameservicerightontheirdoorstep.HefoundthesolutionandsomuchmorewhenheapproachedSedaforassistance.

SedaisnotonlyfacilitatingdirectionalsignageandnameboardsforZebaCarWash,wealsoprovidedBusinessPlantrainingandhelpedHowardtodevelopacompanyprofiletomarkethisservices.ThankstoSedareferrals,HowardhasalsosecuredaR50000grantfromtheBASHADevelopmentTrusttobuildpremisesandbuymuch-neededmachineryforhiscompany.Thebusinessnowprovidesemploymentto6communitymembers.

Evenwhenyouchoosenottofollowtheherd,Sedaistheretohelpyourbusinessreachitsdestination.


WESTERN CAPE

“It’snotwhatwesaythatmatters,weallowtheresultstospeakforthemselves”


1. EatSmartOrganics ...........................p61

2. NationalManholeCovers ...........................p62

3. OubaaiCarWash ...........................p63

4. SAFMA ...........................p64

5. TenikwaWildlifeAwarenessCentre ...........................p65



6 1

EatSmartOrganics

WESTERN CAPE

Locking in goodness, unlocking growth

Organicfood isgreat,buthowdoesonepreservefoodwithoutusingpreservatives?ThisisaproblemthatfacedJulietteduPreez,co-ownerofEatSmartOrganics,whichmanufacturesready–to-eatorganicproducts. Shelf-life is an issue, and can only beextended through expensive technology like gasflushingandmodifiedatmospherepackaging(MAP).

With the help of a Seda business advisor, EatSmartOrganicsmotivatedandappliedforfundingthroughSeda’sTechnologyTransferFundandweredelighted when funding to themaximum amountofR600000wasapproved.Thecompanyusedthemonies received from theTTF topurchase aGasFlushingandMAPSealingTechnology.

WealsoassistedwithHRpoliciesandprocedures,

financial planning and marketing material,including signage.The owners wanted to increasetheir productivity and staff loyalty. They wantedto improve their internal marketing in order togettheirstafftobuy-inandtakeownership.Theywantedtocreateawarenessandimprovevisibilityof companyvaluesandpolicies.With the signagetheywantedtoincreasethevisibilityoftheplantand to aid visitors with the ease of finding theirpremises.

“This funding has enabled us to improve ourproduction capacity, efficiency and the shelf lifeofourproducts,”beamsJulietteduPreez.“Wearenowsupplyingourproduceinmajorretailoutlets.Ourturnoverhasincreasedby105%,”saysJulietteduPreez.


6 2

NationalManholeCovers

WESTERN CAPE

Combating crime and creating jobs

We all know about manholes that stand openbecause their cast iron covers have been stolen.NationalManholeCovers,foundedbyFaroukShaikatKraaifonteinintheWesternCape,cameupwithabrilliantsolution.Theydevelopedalightweight,strong polymer concrete alternative which canwithstandpressureinexcessofthirteentons.Butatfirst,itwasn’taneasysell.Firstly,theyneededSABS-approval, and secondly they needed themarkettoknowaboutthem.

In stepped Seda. We assisted National ManholeCovers to attain the SABS Mark certification fortheirproducts.Aspartofthisprocess,thecompanyhasalsoattainedISO9000certificationand

implemented ISO quality management principlesthroughoutitsoperation.Sedathenaddedaninteractivewebsiteandbusinessstartedtopourin,evenfrombeyondSouthAfrica’sborders.

Sincetheseinterventions,NationalManholeCovershasincreaseditsturnoverby50%andcreatedtennew jobs, bringing its total staff complement to30.“Seda isoneof thevery fewfriendsof smallbusinessinSouthAfrica,”saysFaroukShaik.“Theyare people-focused and are always efficient, ontimeandaccurate.Ibelievewehavethepotentialtogrowto100employees.Andwhenwedo,wewillhaveSedatothankforit.”


6 3

OubaaiCarWash

WESTERN CAPE

Doing due diligence

ShahiedIsmail,ownerofOubaaiCarWashinEden,Western Cape, probably made the best decisionabouthisenterprisebeforeitevenexisted.ThatwasthedecisiontoconsultSedaforadviceongettinghisducksinarowbeforetakingtheplungeintoestablishingtheenterprise.

A critical planning exercise was conducted withhimtoassesstheviabilityandsustainabilityoftheenvisagedventure;hewasassistedtounderstand

the financial management issues of a business,costingofservicesandmarketingofthebusiness.

TheCarWashwaslaunchedinNovember2010andwithin sixmonthsofoperation theywereable toopenanotherbranch,employing5peopleinbothoperations.Eachbranchservices8to10carsperdayandatthelastcounttheirloyalcustomerbasestoodat120!Doingyourduediligencetrulypaysoff.


6 4

SAFMA

WESTERN CAPE

A sure-fire success

MarkAckersandYusufAlie,specialistsinthefieldsoffirefighting,healthandsafety,firstaid,forkliftdriving, rigging and slinging, established a nichecompany called SAFMA. They could fight fires,but they needed help with marketing. They alsowanted toenter theSedaandENABLIS-sponsoredNationalBusinessPlanCompetition.

Wehelpedthemwiththedevelopmentofsignagetodirecttheirclientstowheretheyaresituated.We also assisted them with the development ofabusinessplan that theyused toenter the Sedaand ENABLIS-sponsored National Business PlanCompetition.TheywonthefirstprizeintheGreenSector category and were eligible for receivingone year mentorship from Young ProfessionalOrganisations.

We helped them with their branding and with abusinessplantheycouldenterforthecompetition,whichtheywon,earningthemsomeprizemoney!Furthermore,theyarenoweligibletobeassistedbyamentorfromYoungProfessionalsOrganisation.

International consulting group Accenture recentlycommissioned a film which featured SAFMA toshowcasegrowingenterprisesfromthedevelopingcountrieswhosecontributionstotheprosperityoftheir respective countries were worthwhile. Thisfilmhasbeencirculatedworldwidetoincreasethebusinessopportunitiesforthesechosenbusinessinterms of establishing international trade linkageswithotherbusinesses.

Talk about global exposure!


6 5

TenikwaWildlifeAwarenessCentre

WESTERN CAPE

Raising Awareness of Animal Welfare

Even charitable organisations like animal welfarecentreshavetoworkaccordingtosoundbusinessprinciples. Just ask Len and Mandy Freeman,co-owners of the Tenikwa Wildlife AwarenessCentre which focuses on the rehabilitation andconservation of African wild cats from its basenear Plettenberg Bay in the Western Cape. As aprivate company, Tenikwa relies on the incomefrom visitors to sustain its operations. When theFreemansapproachedSedatohelpgrowthecentreandmakeitsustainable,werespondedwithaseriesofinterventions.

Afteranassessmentofthebusiness,Sedaerectedsignage on the N2 between Port Elizabeth andPlettenbergBay,toraiseawarenessofTenikwaandincreasetradefrompassingmotorists.

Thenwedesignedandsuppliedarangeofmarketingmaterialwhichisdistributedtotourismoutletsinthesurroundingareas.Toroundoffthemarketingintervention,welaunchedane-marketinginitiativewhich included thedevelopmentof awebsite forTenikwa,togivethemanessentialonlinepresence.

Seda also looked beyond its borders to sourceassistance. We introduced the Freemans to theNetherlands-based PUM Project, which offersspecialisedadvisoryservicestoprivatecompaniesin developing countries. With the help of Seda,Tenikwa Wildlife Centre has become a thrivingenterprise which couples its focus on wildlifeconservationwithsustainablebusinessprinciples.

CONTACT DETAILS

REGIONS

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Eastern CapeProvincial OfficeEast London4ShertwitzRoadBereaEastLondon-5241[043]7211264[T][043]7211721[F]

Seda Amathole East LondonNo.25StGeorgesStreetSouthernWoodEastLondon-5201[043]7221950[T][043]7227582[F]

Seda Chris Hani Queenstown SasolComplexCathcartRoadQueenstown[045]8386035[T][045]8385078[F]

Seda Nelson Mandela Metro Port Elizabeth 14thFloorStarportBuilding,140GovanMbekiAvenuePortElizabeth-6000[041]5022400[T][041]5821344[F]

Seda Mount Ayliff Alfred NzoDisasterManagementCentre188NolangeniStMtAyliff-4735[039]2546501/6519[T][039]2540599[F]

Seda OR Tambo Mthatha7thfloor,ManpowerBuildingNo18,MadeiraStreetMthatha[047]5315075[T][047]5323128[F]

Free StateProvincial Office BloemfonteinTelkomBuildingBlockB1stFloorNelsonMandelaRoadBloemfontein-9300[051]4113820[T][051]4444235[F]

Seda Thabo Mofutsanyana Qwaqwa MpoiRoadPhuthaditjhaba-9866[058]7131683[T]

Seda Mangaung BloemfonteinSanlamPlazaShop133CharlesStreetCBDBloemfontein-9300[051]4473281/4595[T][051]4303454[F]

Seda Fezile Dabi Kroonstad 37BuitekantStKroonstad-9500[056]2131809/06[T][086]6069798[F]

Seda SasolburgEricLouwStreetBoiketlong,ZamdelaSasolburg-1949[016]9742460[T/F]

Seda Xhariep Trompsburg Shop2&5,70VoortekkerStreetTrompsburg-9806[051]7130376/0363[T/F]

Seda Lejweleputswa Welkom1ReinetBuildingC/oReinet&BuitenStreet,GroundFloorWelkom-9460[057]3521870[T][086]6667044[F]

CONTACT DETAILS

REGIONS

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GautengNational OfficeERF786Hatfield,OfficeBlockTheFields1066BurnettStreetHatfield-0083www.seda.org.za

PublicSectorSMMEPaymentAssistanceHotline:0860SMMEPayor08607663729

[email protected]

KwaZulu NatalProvincial Office Durban381KingDinuzuluRoad,Durban-4001[031]2779500[T][031]2779510[F]

Seda Amajuba Newcastle28ScottStreetNewcastleP.O.Box1627Newcastle-2940[034]3129096[T][034]3152768[F]

Seda Ethekwini Durban127AliceStreetDurban-4001[031]3089900[T][031]3095437[F]

Seda KZN - uMgungundlovu Pietermaritzburg204PeterKerchhoffStreetPietermaritzburg-3201P.O.Box3492Pietermaritzburg-3200[033]2643100[T][033]3450574[F]

Seda KZN-Sisonke Ixopo32aMargaretStreetIxopoP.O.Box1357Kokstad-4700[039]8347100[T][039]7275049[F]

Seda KZN - uThukela Ladysmith11PoortRoadLadysmithP.O.Box2480Ladysmith-3370[036]6389780[T][036]6354502[F]

Seda KZN - uGu Port Shepstone 46BissetStreetLotNo456PortShepstone4240[039]6881560[T][039]6840271[F]

Seda KZN - uThungulu Richards Bay Lot611237viaVerbena,Veldenvlei,RichardsBayP.O.Box1431RichardsBay-3900[035]7893735[T][035]7890979[F)

CONTACT DETAILS

REGIONS

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LimpopoProvincial Office Polokwane2ndFloorSuite6,ManeoBuilding73BiccardStreetPolokwanePostnetSuite32,PrivateBagX9307Polokwane-0700[015]2974422[T][015]2974022[F]

Seda Capricorn Polokwane68HansvanRensburgstreet1stFloorPhamaramaBuildingPolokwane-0699PostnetSuite32,PrivateBagX9307Polokwane-0700[015]2908720[T][015]2908736[F]

Seda Mopani Tzaneen 27PeaceStreet1stFloorProsperitasBuildingTzaneen-0850PostnetSuite438,PrivateBagX4019Tzaneen-0850[015]3071735[T][015]3072233[F]

Seda Sekhukhune SekhukhuneLefaBusinessCentreSchoonoordRoad,JaneFurse,Sekhukhune1085P.O.Box1554JaneFurse-1085[013]2651617[T][013]2651608[F]

Seda Vhembe ThohoyandouOldMutualBuildingOldgroupschemesOfficesMphephuRdThohoyandou[015]9622144[T][015]9652194[F]

Seda Waterberg Mokopane40RetiefStreetMokopane-0600P.O.Box4125Mokopane[015]4912168[T][015]4917361[F]

MpumalangaProvincial Office NelspruitSuite102Bi-waterBuilding16BranderStreetNelspruit-1200[013]7556046/7[T][013]7556043[F]

Seda BushbuckridgeShop31,TwinCityShoppingCentreBushbuckridge-1280P.O.Box1012Bushbuckridge-1280[013]7991804[T][013]7991962[F]

Seda Ehlanzeni NelspruitShop20/21NelcityblgPaulKrugerStreetNelspruitP.O.Box4672Nelspruit-1200[013]7544380[T][013]7544389[F]

Seda Gert Sibande Secunda SouthWing,GovanMbekiBlgLurgiSquareSecundaP.O.Box5390Secunda-2302[017]6344339[T][017]6314005[F]

Seda Nkangala Witbank 23BothaAvenue,Hi-TechHouseCnrBothaAvenue&RhodesStr.Witbank-1035POBox1494NkangalaWitbank-1035[013]6556970[T][013]6556986[F]

Seda Nkomazi Malelane LorencoStreetRotundaCircleMalelane1320P.O.Box203Malelane-1320[013]7901183[T][013]7901798[F]

CONTACT DETAILS

REGIONS

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Northern CapeProvincial Office Kimberley13BishopsAvenueSanlamBuildingKimberly-8301P.O.Box3014Kimberley-8300[053]8395700[T][053]8395711[F]

Seda Frances Baard Kimberley 21DuToitspanRoadSuite6,PermBuildingKimberley-8301POBox326Kimberley-8300[053]8367720[T][053]8367732[F]

Seda John Taolo Gaetsewe Kuruman CnrRoosandChurchStreetsKuruman-8460P.O.Box1635Kuruman-8460[053]7143160[T][053]7143172[F]

Seda Namakwa Springbok4HospitalStreetSpringbok-8240P.O.Box831Springbok-8240[027]7128500[T][027]7128511[F]

Seda Pixley-ka-seme De Aar Cnr.Main&StationStreetDeAar-7000P.O.Box74DeAar-7000[053]6327560[T][053]6327562[F]

Seda Siyanda Upington CnrScott&HillStr.OldSanlamBld,3rdFloorUpington-8801P.O.Box3256Upington-8800[054]3378280[T][054]3312356[F]

North WestProvincial Office Rustenburg 187JoubertRustenburg-0299PostnetSuite4030,PrivateBagX82323Rusternburg-0300[014]5929461[T][015]5929378[T][014]5929734[F]

Seda Bojanala East Brits No1KerkStreetBrits-0250P.O.Box1758Brits-0250[012]2520580/1[T][012]2520750[T]

Seda Bojanala WestRustenburg25HeystekStreetRustenburg-0200P.O.Box5890Rustenburg-0300[014]5923696[T][014]5923421[F]

Seda Bophirima Vryburg 83VryStreetVryburg-8600P.O.Box892Vryburg-8600[053]927-0590/1/2[T][053]927-0865[F]

Seda Ngaka Modiri Molema MafikengSuite018,CommissionerPlaceCnrCarrington&VictoriaStMafikeng-2745P.O.Box2213Mafikeng-2745[018]3813914/5/6[T][018]3813917[F]

Seda Dr Kenneth Kaunda Klerksdorp Suite 20206 2ndFloorWestEndBuilding51LeaskStreetKlerksdorp-2570P.O.Box110,Klerksdorp-2570[018]4621376/1379[T][018]4620704[T][018]4621385[F]

CONTACT DETAILS

REGIONS

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Western CapeProvincial Office Cape Town CapeTownProvincialOffice33OnBreeBreeStreetCapeTown-8000[021]4151600[T][021]4180391[F]

Seda Cape Town Bellville2ndFloor,LouwvillePlace23VredeStreetBellville-7350[021]9492227[T][021]9492237[F]

Seda Eden George EntranceB1stFloorBeaconPlace125MeadeStreetGeorge-6530[044]8744770[T][044]8744870[F]

Seda Cape Winelands Stellenbosch Unit135,1stfloorEikestadMall44AndringaStreetStellenbosch-7599[021]8839270[T][021]8839277[F]

ABBREVIATIONS AND ACRONYMS

AsgiSA ..................... AcceleratedandSharedGrowthInitiativeinSouthAfricaBA ..................... BusinessAdvisorBDSP ..................... BusinessDevelopmentServiceProviderCACB ..................... ConfederationofBusinessChambersBrazilCD ..................... CompactDiscCIPC ..................... CompaniesandIntellectualPropertyCommissionCIS ..................... CooperativesIncentivesSchemeCSIR ..................... CouncilforScientificandIndustrialResearchDEDT ..................... DepartmentofEconomicDevelopmentandTourismDoA ..................... DepartmentofAgricultureDPLG ..................... DepartmentofProvincialandLocalGovernmentDPSA ..................... DepartmentofPublicServiceandAdministrationthe dti ..................... DepartmentofTradeandIndustryEAP ..................... EmployeeAssistanceProgrammeEC ..................... EasternCapeEIC ..................... EnterpriseInformationCentreEWP ..................... EmployeeWellnessProgrammeExco ..................... ExecutiveCommitteeFDC ..................... FreeStateDevelopmentCorporationFET ..................... FurtherEducationandTrainingFNB ..................... FirstNationalBankFoodBev ..................... FoodBeveragesSectorFOSAD ..................... ForumofSouthAfricanDirectorGeneralsFS ..................... FreeStateGRI ..................... GlobalReportingInitiativeHACCP ..................... HazardAnalysisCriticalControlPointIBSA ..................... India,BrazilandSouthAfricaICT ..................... Information,CommunicationandTechnologyIDC ..................... IndustrialDevelopmentCorporationIDT ..................... IndependentDevelopmentTrustIO ..................... InformationOfficerIR ..................... IndustrialRelations

ABBREVIATIONS AND ACRONYMS

ISETT SETA..................... InformationSystems,ElectronicandCommunicationsTechnologySector EducationandTrainingAuthorityKZN ..................... KwaZulu-NatalLIBSA ..................... LimpopoBusinessSupportAgencyM&E ..................... MonitoringandEvaluationMEDA ..................... MpumalangaEconomicDevelopmentAgencyMOU ..................... MemorandumofUnderstandingMQA ..................... MiningQualificationAuthorityNAAASP ..................... NationalAfricanAssociationofAutomotiveServiceProvidersNAFCOC ..................... NationalAfricanFederationofChamberofCommerceNC ..................... NorthernCapeNEF ..................... NationalEmpowermentFundNSIC ..................... NationalSmallIndustryCouncil,IndiaPAA ..................... PublicAuditActPFMA .................... PublicFinanceManagementActPMDS .................... PerformanceManagementDeliverySystemQMS .................... QualityManagementSystemSAMAF .................... TheSouthAfricanMicroFinanceApexFundSAWEN .................... SouthAfricanWomenEntrepreneurNetworkSABS .................... SouthAfricanBureauofStandardsSEBRAE .................... SmallEnterpriseAgencyBrazilSETA .................... SectorialTrainingAuthoritySMME .................... SmallMediumandMicroEnterpriseSTP .................... SedaTechnologyProgrammeTIPA .................... TechnologyInnovationforPovertyAlleviationTTF ..................... TechnologyTransferFundUNCTAD ..................... UnitedNationsCouncilonTradeDevelopmentUNDP ..................... UnitedNationsDevelopmentProgrammeUNIZO ..................... UnionofIndependentBusiness,BelgiumWC ..................... WesternCapeWRSeta ..................... WholesaleandRetailingSectorialTrainingAuthority

Head Office - PretoriaTel (012) 441 1000 • Fax (012) 441 2064

PO Box 56714 • Arcadia • 0007www.seda.org.za

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