TLS Continuum How To #11 Cross Functional Team
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Transcript of TLS Continuum How To #11 Cross Functional Team
Orange Earth
The Cross Functional TeamTLS Continuum How To Guide #11
Cross-Functional Team Roles
This How to Guide is based in part on
Peter Scholtess
Team Handbook
The Cross- Functional TeamCrux of process improvementTouches all segments of the organizationDiversity of ThoughtSubject Matter ExpertsRepresents a management-employee partnership
Cross-Functional Team is the Key to Successful Improvement
Cross-Functional Team RolesThe Champion
The Sponsor
The Leader
The Coach
Team Member/Subject Matter Experts
Cross-Functional Team RolesThe Champion
Buffer between team and senior managementBuffer between team and the organizationMakes argument for the project
Cross-Functional Team RolesThe Sponsor
Selects and defines projectIdentifies Coach and Team LeaderSelects team membersDrafts project charterReviews project progressProvides needed resources
Cross-Functional Team RolesThe Team Leader
Help select team membersClarifies roles and responsibilities of teamKeeps team on trackRefines project charterMeeting plannerLead meetingsMakes recommendations for changes during process
Cross-Functional Team RolesThe Coach
Needs people, technical and teaching skillsHelps select team membersClarifies team rolesRegularly meets with team members to chart needs
Cross-Functional Team RolesThe Team Member
The on-the-ground subject matter expertHelps refine project charterHelps facilitate meetingsHandles assignmentsHelps with administrative tasks
Cross-Functional Team RolesThe Team Member
The on-the-ground subject matter expertHelps refine project charterHelps facilitate meetingsHandles assignmentsHelps with administrative tasks
Cross-Functional Team RolesWho should be on the team?
Anyone who owns the process in any wayAt minimumManagement representativeFinancial representativeMajor customer(s)HR representativeUnion management (If applicable)Employee SME members
Daniel Bloom SPHR, Six Sigma Black Belt Chief Executive OfficerDaniel Bloom & Associates, Inc.PO Box 1233Largo, FL 33779(727) [email protected]://www.dbaiconsulting.comMore Information?