TLS Continuum How To #11 Cross Functional Team

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The Cross Functional Team TLS Continuum How To Guide #11

Transcript of TLS Continuum How To #11 Cross Functional Team

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The Cross Functional TeamTLS Continuum How To Guide #11

Cross-Functional Team Roles

This How to Guide is based in part on

Peter Scholtess

Team Handbook

The Cross- Functional TeamCrux of process improvementTouches all segments of the organizationDiversity of ThoughtSubject Matter ExpertsRepresents a management-employee partnership

Cross-Functional Team is the Key to Successful Improvement

Cross-Functional Team RolesThe Champion

The Sponsor

The Leader

The Coach

Team Member/Subject Matter Experts

Cross-Functional Team RolesThe Champion

Buffer between team and senior managementBuffer between team and the organizationMakes argument for the project

Cross-Functional Team RolesThe Sponsor

Selects and defines projectIdentifies Coach and Team LeaderSelects team membersDrafts project charterReviews project progressProvides needed resources

Cross-Functional Team RolesThe Team Leader

Help select team membersClarifies roles and responsibilities of teamKeeps team on trackRefines project charterMeeting plannerLead meetingsMakes recommendations for changes during process

Cross-Functional Team RolesThe Coach

Needs people, technical and teaching skillsHelps select team membersClarifies team rolesRegularly meets with team members to chart needs

Cross-Functional Team RolesThe Team Member

The on-the-ground subject matter expertHelps refine project charterHelps facilitate meetingsHandles assignmentsHelps with administrative tasks

Cross-Functional Team RolesThe Team Member

The on-the-ground subject matter expertHelps refine project charterHelps facilitate meetingsHandles assignmentsHelps with administrative tasks

Cross-Functional Team RolesWho should be on the team?

Anyone who owns the process in any wayAt minimumManagement representativeFinancial representativeMajor customer(s)HR representativeUnion management (If applicable)Employee SME members

Daniel Bloom SPHR, Six Sigma Black Belt Chief Executive OfficerDaniel Bloom & Associates, Inc.PO Box 1233Largo, FL 33779(727) [email protected]://www.dbaiconsulting.comMore Information?