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Users Manual No. 980260-001 Rev. A1999 Zebra Technologies Corporation
DesktopThermal PrinterUsers Manual
2722, 2742, 3742
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FOREWORDThis manual provides installation and operation information for the LP2722, TLP2722, LP2742,TLP2742 and TLP3742 series printers, manufactured by Zebra Technologies Corporation,Camarillo, California.
RETURN MATERIALS AUTHORIZATIONBefore returningany equipmentto Zebra for in warranty or out of warranty repair, contact RepairAdministrationfor a Return Materials Authorization(RMA) number. Repack the equipment in theoriginal packing material and mark the RMA number clearly on the outside. Ship the equipment,freight prepaid, to the address listed below:
Zebra Eltron Repair Administration, USA 1001 Flynn Road
Camarillo, CA. 93012Phone: +1 (805) 579-1800
FAX: +1 (805) 579-1808
Label Printers: Card Printers:Zebra Technologies, Europe Zebra Technologies, Europe
Eltron House Zone Indutrielle, Rue d'AmsterdamMolly Millars Lane 44370 Varades, France
Wokingham RG41 2QZ England Phone: +33 (0) 240 097 070Phone: +44 (0) 1189 770 300 FAX: +33 (0) 240 834 745
FAX: +44 (0) 1189 895 762
COPYRIGHT NOTICE This document contains information proprietary to Zebra Technologies Corporation. This docu-mentand the informationcontained within is copyrightedby ZebraTechnologiesCorporationandmay not be duplicatedin full or in part by any person without written approval from Zebra. Whileevery efforthas been made to keep the informationcontainedwithin current andaccurateas of thedate of publication,no guarantee is given or implied that the documentis error-freeor that it is ac-curatewithregard to anyspecification.Zebrareservesthe right to make changes,for thepurposeof product improvement, at any time.
TRADEMARKSLP2722, TLP2722, LP2742, TLP2742 and TLP3742 are servicemarks and Eltron is a registeredtrademarkof Zebra Technologies Corporation.Windows and MS-DOS are registered trademarksof MicrosoftCorp. All othermarks are trademarksor registered trademarks of their respective hold-ers.
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WARRANTY INFORMATION
We Need To Hear From You!To Establish Your Warranty Period And Provide Access To Technical Support,
Send Us Your Product Registration Card Today!
Zebra Technologies Corporation warrants the mechanism, control electronics and power supply,under normal use and service, to be free from defects in material and workmanship for a period of twelve(12)monthsfromthe date ofpurchaseby theend user.Zebrawarrantsthe printhead,undernormaluse and service, to be free from defects in material and workmanshipfor a period of ninety(90) days or 30KM of printing (whichever occurs first) from the date of purchase by the end user.Proof of purchase or product registration is required. If proof of purchase or product registrationcannotbe established, shipmentdate to the original buyer (dealer or distributor) will be used to es-tablish the warranty period.
Failure to exercise caution to protect the equipmentfrom electrostatic discharge damage, adversetemperatureand humidityconditionsor physical abuse may void the warranty.Failure to use onlyZebraapprovedmediamayvoidthe warranty.Zebra will,at its option, repairor replace theequip-
ment or any parts which are determinedto be defective within this warranty period, andwhich arereturned to Zebra F.O.B. factory of origin.
The warranty set forth above is exclusive and no other warranty, whether written or oral, is ex-pressed or implied. Zebra specifically disclaims the implied warranties of merchantabilityand fit-ness for a particular purpose.
LP2722, TLP2722, LP2742, TLP2742 and TLP3742 Thermal PrintersEuropean Council
Directive Compliance to Standards
89/336/EEC EMC Directive EN 55022-A, CISPR 22 RF Emissions control
92/31/EE EMC Directive EN 500082-1 IEC 801 Immunity to Electro-magnetic Disturbances
FCC - DECLARATION OF CONFORMITY:Models: LP2722, TLP2722, LP2742, TLP2742 and TLP3742 conformto the following specification:
FCCPart 15,Subpart B, Section15.107(a)andSection15.109(a)Class B digital device
Supplemental Information:This devicecomplies with Part 15 of theFCCRules. Operationis subject to thefollowingTwoCon-
ditions: (1) This device may not cause harmful interference, and (2) this device must accept anyinterference received, including interference that may cause undesired operation.
INDUSTRY CANADA NOTICE:This device complies with Industry CanadaICS-003 class B requirements.
Cet equipement est conforme a lICS-003 classe B de la norm Industrielle Canadian
980260-001 Rev.A iii
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SHOCK HAZARD WARNING:The printer and power supply should never be operated in alocation where either one can get wet. Personal injury couldresult.
MEDIA WARNING:Always use high quality Zebra approved labels, tags andtransfer ribbons. If adhesive backed labels are used that DONOT lay flat on the backing liner, the exposed edges may stickto the label guides and rollers inside the printer, causing thelabel to peel off from the liner and jam the printer. Eltronapproved supplies can be ordered from your Zebra dealer. For the name of a dealer in your area, call the nearest Zebra office(located on the back of this manual).
RELOADING HINT:If you should run out of labels while printing, DO NOT turn thepower switch OFF (0) while reloading or data loss may result.Theprinter will automatically resumeprintingwhen a newlabel roll is loaded.
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980260-001 Rev.A v
TABLE OF CONTENTS
Installation and OperationUnpacking Your Printer . . . . . . . . . . . . . . . . . . . . 2Getting To Know Your Printer . . . . . . . . . . . . . . . . . 3Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 4AutoSense . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Using Fan-Fold Media . . . . . . . . . . . . . . . . . . . . . 13Label Dispense Option. . . . . . . . . . . . . . . . . . . . . 14Thermal Transfer Ribbon Loading. . . . . . . . . . . . . . . 17
Appendix A - Troubleshooting . . . . . . . . . . . . . . . . 19Other Support Resources . . . . . . . . . . . . . . . . . . . 20Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . 21Serial Interface Cable Wiring. . . . . . . . . . . . . . . . . . 22
Appendix B - Accessories . . . . . . . . . . . . . . . . . . 23
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vi 980260-001 Rev.A
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1Installation and Operation
This section provides informationon the instal-lation and operation of the printer.
The printer is a low cost, desktop thermal barcode printer.LP models aredirectthermal.TLPmodes are thermal transfer and direct thermalprinters.This familyof printers is specificallyde-signed for printing labels, tags or continuousre-ceipts (with or without bar codes) from aDOS, Windowsor ASCII-based compatiblecomputer.
980260-001 Rev.A 1
Installation and Operation
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Unpacking Your Printer
2 980260-001 Rev.A
Installation and Operation
U s e r D o c u m e n t a t i o n
& S o f t w a r e
TLP2
722
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Getting To Know Your Printer
980260-001 Rev.A 3
Installation and Operation
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Installation The following steps will guide you through theinstallation of the printer, media and software.
Step 1 - Attach Power
SHOCK HAZARD WARNINGSee page iv
4 980260-001 Rev.A
Installation and Operation
O
Power OFF
Check PowerModule Voltage
Plug IntoPower Module
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Step 2 - Attach Interface Cable
980260-001 Rev.A 5
Installation and Operation
Parallel Interface
Serial Interface
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Step 3 - Load Media
6 980260-001 Rev.A
Installation and Operation
Open Cover
Open Print Head
Open Guides
MOVIE
MOVIE
MOVIE
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Step 3 - Load Media (cont.)
980260-001 Rev.A 7
Installation and Operation
2722Install Roll
Media
MOVIEOUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
2742 / 3742Install Roll
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Step 3 - Load Media (cont.)
8 980260-001 Rev.A
Installation and Operation
Thread the Media
MOVIE
MOVIE
Seat Media Roll
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Step 3 - Load Media (cont.)
980260-001 Rev.A 9
Installation and Operation
Close Guides
Close Guides2742 / 3742
MOVIE
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Step 3 - Load Media (cont.)
10 980260-001 Rev.A
Installation and Operation
Close Print Head
Close Cover
MOVIE
MOVIE
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Step 3 - Load Media (cont.)
If the indicator fails to light, refer toAppendix A - Trouble Shooting.
Run the AutoSense routine.
980260-001 Rev.A 11
Installation and Operation
Press FEED Button
O
Power ON
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Step 4 - AutoSense
Step 5 - Install Software
Start your computer and follow the installationinstructions on the compact disc (CD).
12 980260-001 Rev.A
Installation and Operation
O
O
2 UKQ1813 4.00Serial port : 96,N,8,1
Image buffer size:245KFmem:000,0K,019.9K avlGmem:000K,0241K avlEI8,0,001 rYS8 D12 R032,000 ZT UNq0450 Q0800,034Option:D11 12 13now in DUMP
mem:000K,0241K avl
Sample: DUMP ModePrintout
OFF HOLD
RELEASE
PRESS
ON
Power OFF
Press & Hold FEED Button
Power ON
Release FEED Button
Print Status(Dump Mode Printout)
Press FEED Button
Computer ON
Insert PrinterCD ROM
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Using Fan-Fold Media
980260-001 Rev.A 13
Installation and Operation
Place Media In Rear
Face Print Surface UP
Insert & Load Media
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Label Dispenser Printers with an optional label taken sensor candispensea singlepeeledlabel.Removethe labelto automatically print the next label.
14 980260-001 Rev.A
Installation and Operation
Expose15CM of Labels
(2722 Shown)
Peel Exposed Labels
Cut End of Exposed Liner
(2722 Shown)
Pull Print Head Release Lever
(2722 Shown)
Insert LinerUnder Peel Bar
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Label Dispense Option
980260-001 Rev.A 15
Installation and Operation
Insert Liner(2742 Shown)
Pull Liner Through(2742 Shown)
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Label Dispense Option
16 980260-001 Rev.A
Installation and Operation
TLP2
722
Close Print Head
Close Cover
TLP2
722
Push to OpenLabel Taken Sensor
Press FEED Button
TLP27
22
Remove Presented Label
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Thermal Transfer Ribbon Loading
This feature is supported on TLP model
printers, only.
980260-001 Rev.A 17
Installation and Operation
MOVIE
Thermal TransferPrint Head
Mechanism
Ribbon Path
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Thermal Transfer Ribbon Loading
Open Print Head
18 980260-001 Rev.A
Installation and Operation
Load Ribbon Core
Load Transfer Ribbon
Start Ribbon
Open Print Head
(Rear View)
Pull Ribbon Around Print Head
Close
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Appendix A - Troubleshooting
Problem Solution or Reason
STATUS indicator does notlight GREEN when powerswitch is turned to ON (1)position.
1. Check power connections from A.C.outlet to power supply to printer.
STATUS indicator lightsGREEN, but printer will notprint.
1. Check interface cable connections fromcomputer to printer.
Printer appears to beworking (media is being fedout), but nothing is printed.
1. Verify that the labels are the correcttype (direct thermal).
2. Check that the roll is loaded with the di-rect thermal side facing up.
3. Clean the print head with cleaning pen.4. For TLP models, check that the ribbon is
properly installed.
Printing is faded or poorquality.
1. Clean the print head with cleaning pen.2. Adjust print speed/darkness in software.
Prints only partial label orskips a label.
1. Perform AutoSense gap sensoradjustment on page 12.
2. Label caught on print head.3. Print head is not properly latched.4. Possible software problem. Check the
printer memory configuration. Refer tothe EPL2 Programming manual.
Printing stops and STATUSindicator lights ORANGE or
RED.
1. Perform AutoSense gap sensor adjust-ment on page 12.
2. Possible problem with label stock. Useonly Eltron approved labels and tags.
3. Possible label jam.
4. Insufficient memory for label size. Checkthe printer memory configuration.
5. Possible software problem. Refer to theEPL2 Programming manual.
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Other Support Resources
The first troubleshootingreference source is thetable on the previous page. Next, contact thedealer where you purchased your printer.
Eltron International also provides a variety of information and user support services: Internet :
http://www.eltron.comftp: //ftp.eltron.come-mail:Label Printers: [email protected] Printers: [email protected]: [email protected]: [email protected] America: [email protected]
CompuServe e-mail : 102251,1164
Customer Service : +1 (800) 344 4003For the name of a dealer in your area.
Technical Support FAX:USA: +1 (805) 579 1808Asia: +65 73 38 206Europe: +44 (0) 1189 895 762Latin America: +1 (847) 584 2725For your assistance and support with Eltronprinters and software.
20 980260-001 Rev.A
Appendix A - Troubleshooting
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PrinterMaintenance
980260-001 Rev.A 21
Appendix A - Troubleshooting
Clean thePrint Head
Dont Clean Rollerswith Cleaning Pen
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Serial InterfaceCable Wiring
The figure below displays the cable wiringrequired to use the printer's RS-232 serialinterface.
22 980260-001 Rev.A
Appendix A - Troubleshooting
N/CRxDTxDDTRGNDDSRRTS
RI
CTS
PrinterHost 112233445566778899
DB-9Pin #
DB-9Pin #
Female DB-9 to Male DB-9Cable P/N 300017-006 (6') or 300017-010 (10')
N/CRxDTxDDTR
GNDDSRRTS
RICTS
PrinterHost 182332420
57667485922
DB-25Pin #
DB-9Pin #
Female DB-25 to Male DB-9Cable P/N 300018-006 (6')
*+5 volts at 150 mA for external device (e.g. KDU or scanner)
+5 Volts*TxDRxDN/C
GNDRDYN/C
N/C
RDY
+5 Volts*TxDRxDN/C
GNDRDYN/C
N/CRDY
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Appendix B - Accessories
Accessoriesavailable for the 2700 series printer
are listed below. Always refer to the ELTRONpart number when placing an order. For thename of an Eltron brand dealer in your area,call: 805.579.1800
Description Part Number
Parallel Interface Cable, 6Parallel Interface Cable, 10
Serial Interface Cable, 6 (DB-9 to DB-9)Serial Interface Cable, 10 (DB-9 to DB-9)Serial Interface Cable, 6 (DB-25 to DB-9)
300016-006300016-010
300017-006300017-010300018-006
Power Rewinder, 120VPower Rewinder, 230VCreate-A-Label 3 Software for DOSCreate-A-Label 3 Software for WindowsKeyboard Display Unit
103284-001103284-002105506-001105524-001120180-001
Users Manual (this manual)Programmers Manual
980260-001980009-001
Software and Documentation CD 105551-001
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World Wide Offices:
Zebra Technologies CorporationEltron Products1001 Flynn RoadCamarillo, CA 93012-8706 USAPhone: +1 (805) 579 1800
FAX: +1 (805) 579 1808e-mail: [email protected]
Zebra Technologies, EuropeEltron HouseMolly Millars LaneWokingham, RG41 2QZ EnglandPhone: +44 (0) 1189 770 300
FAX: +44 (0) 1189 895 762e-mail: [email protected]
Zebra Technologies, France50 rue Marcel Dassault 92100 Boulogne-Billancourt FrancePhone: +33 1 55 20 93 93
FAX: +33 1 55 20 93 99e-mail: [email protected]
Zebra Technologies, Latin America
836 Arlington Heights Rd. #357Elk Grove, IL 60007Phone: +1 (847) 584 2714
FAX: +1 (847) 584 2725e-mail: [email protected]
Zebra Technologies, Asia Pacific Headquarters1 Sims Lane #06-11Singapore 387355Phone: +65 84 20 322
FAX: +65 84 20 366e-mail: [email protected]
Products
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