TENDER DOCUMENT

(Two part tender)

Tender No.: 234593/Purchase-Asst-A1/2016/Admn Calicut University P.O.

12/01/2017

Title:

Supply, Installation and

Commissioning of Server Consolidation/virtualization for

University of Calicut

NOTICE INVITING TENDER

1. Registrar, University of Calicut invites e-tenders for Supply, Installation andcommissioning of Virtualization Software for Calicut University

2. Bidder is required to quote for the complete solution. Partial quote for any particularproduct will not be considered for evaluation and is liable to be rejected.

3. Tender Documents shall be available only on the Internet and shall not be available forsales elsewhere.

4. The tender should be submitted through the e-procurement portal of the Government ofKerala: www.etenders.kerala.gov.in.

5. The bidder shall pay a Non-Refundable Tender Fee of Rs.1,680/- and refundable EarnestMoney Deposit for Rs. 10,500/- EMD of unsuccessful bidders will be refunded. EMD ofsuccessful bidder will be refunded after submitting the security deposit and agreement.EMD is liable to be forfeited in case (1) the bidder withdraws his tender after opening thetenders (2) the successful bidder fails to furnish the Security Deposit/performance bankguarantee within fifteen days after acceptance or fails to enter into agreement for supplyof the items in the tender within fifteen days. No interest shall accrue on Earnest MoneyDeposit.

6. The tender document should be submitted as per formats along with all relevantdocuments in support of qualifications and experience

7. Important Dates & Time of the Tender shall be as below –

Event Date TimePublication of e-tender at the e-Procurementwebsite www.etenders.kerala.gov.in

12.01.2017 5:00 pm

Pre-Bid Meeting 17.01.2017 11:00 amSubmission of tender 27.01.2017 5:00 pmOpening of Technical Bids 01.02.2017 11:00 am

8. University of Calicut reserves the right to amend or cancel the tender in part or in full withoutprior notice at any point of time.

1. Instructions to Bidders

1.1 Instructions for preparing the Tender Document.

1. Download the tender document from the e-procurement web portal of Government ofKerala www.etenders.kerala.gov.in

2. The tender document should be submitted as per formats along with all relevantdocuments in support of qualifications and experience.

1.2 Cost of bidding

The Bidder shall bear all costs associated with the preparation and submission of the bid. TheBuyer, will in no case, be responsible or liable for these costs, regardless of the conduct oroutcome of the bidding process.

1.3 Bid documents

The required materials, bidding procedures and contract terms are prescribed in the BidDocuments.

The Bidder is expected to examine all instructions, forms, terms and specifications in the BidDocuments. Failure to furnish all information required as per the Bid Documents orsubmission of bids non-responsive to the Bid Documents in every respect will result inrejection of the bid.

1.4 Amendments to bid documents

At any time, prior to the date of submission of bids, the Buyer may, for any reason, whetherat its own initiative or in response to a clarification requested by a prospective Bidder,modify the bid documents by amendments.

The amendments shall be notified and published in the location from where the originaltender documents were made available for download as notified in the Tender Notification.

1.5 Preparation of bids - documents comprising the bid

Submit the tender through the e-procurement portal www.etenders.kerala.gov.in on or beforethe last date and time specified in the Tender Notice.

The bid shall be in two parts as follows:

“Cover 1”: TECHNICAL BID

“Cover 2”: COMMERCIAL BID

The Cover 1 shall contain:

1. General Information of the Bidder in Bidder’s Original Letter Head in the Format listedas Annexure-1.

2. Copy of any statutory certificate (Sales Tax Certificate / Service Tax Certificate) to proveexistence of the Company.

3. Copy of ISO certificate of OEM.

4. The Annual turnover of the bidder should be Rupees three crores at least in one of the lastthree financial years excluding the current financial year. Details should be submitted inthe Format listed as Annexure-2.

5. Reports on financial standing of the bidder such as profit and loss statements, balancesheets and auditor’s report for the past three years.

6. A valid Authorization certificate from the OEM in the name of bidding organization isrequired to be furnished in the Format listed as Annexure-3.

7. Copy of valid Service Tax Registration Certificate of the firm along with the Sales TaxRegistration no./ CST No. / VAT No. /LST No. / PAN no. and tax returns of the companyfor the past three years should be provided.

8. The bidder should submit as Annexure-4, the list of major works of the same magnitudecarried out with client details such as name, contact address, email, phone etc

9. .Detailed Technical Proposal describing in detail how they plan to achieve therequirements submitted as Annexure-5.

10. Any proposed deliverable/ functional aspects/ technical aspects/ terms/ conditions or anyother item NOT IN compliance to tender Requirement should be submitted as Annexure-6.

11. Detailed Project Schedule should be submitted as Annexure-7.

12. Un Priced Bill of Quantities specifying with Make, model, quantity etc of each of the lineitem with sub-items indicated as Annexure -8.

13. The bidder should have local support Centre in Kerala, this should be an existing set upestablished prior to submission of the bid (proof of existence to be submitted).

14. Documents to establish the bidder should be existing and in operation in India for the last5 years.

15. Documents to establish products of OEMs with minimum 5 years of Indian operation.

16. Documents to prove OEM’s direct presence in India.

17. Proof of bidders registered office in Kerala.

18. Self declaration from the bidder that they are not black listed by State / CentralGovernment departments and organizations.

19. Compliance certificate should be submitted as Annexure -9.

20. Bidder should have at least one certified engineer in Virtualization and copy of certificateshould be attached.

The Cover 2 shall contain:

1. Commercial Bid for the Schedule of Items quoted in the prescribed format

1.6 Bid prices

1. Prices in the Commercial bid format shall be entered in the following manner:2. The Basic Unit Rate of the Item in Rupees and Kerala VAT amount in Rupees shall be

entered in the respective cells of the format. The billing should be done from Kerala toavail the KVAT Credit.

3. The rate quoted by the bidder shall be on F.O.R Destination basis. The quoted price shallbe valid for a period of 180 days from the date of submission.

4. The bidder shall quote the rate in numerals. The rates shall be in whole numbers.5. All expenses incurred towards the delivery of the item at destination including unloading

charges has to be borne by the bidder.

1.7 Bid Submission

The bidder shall submit the above tender document on-line in PDF/XLS/RAR formatswell in advance before the prescribed time. Bidder shall scan the documents in normalresolution to reduce the file size and use high speed Network for uploading the documents.

1.8 Period of validity of tender (bid)

1. The Tender (Bid) shall remain valid for a period of 180 days from the date of submission.The bidder shall not be entitled to revoke or cancel the offer or to vary any term thereof,during the said period of validity.

2. If there is any delay in finalization of the tender due to unforeseen factors, all the biddersshall be asked to extend the validity for an appropriate period, specifying a date by whichtender is expected to be finalized. The request and the responses thereto shall be made inwriting. The tender process will not be vitiated if any tenderer declines to extend the offeras requested for.

1.9 Bid opening and evaluation - opening of pre-qualification cum technical bids:

The Buyer shall open Pre-qualification cum Technical Bid on the Tender Opening Timeand Date as notified in the Tender Notification.

1.10 Evaluations and comparison of substantially responsive technical bids:

The Buyer shall evaluate in detail the Technical Bids (Cover I) and the sample unit (Ifapplicable) & determine whether the bid complies with all the Qualitative Requirements(QRs) and shall be treated at par for the purpose of financial comparison.

1.11 Opening of the commercial bids:

1. Commercial Bids (Cover II) of those vendors who qualify technically shall be opened.

2. The comparison of evaluation shall be of the total cost of the bid, inclusive of all taxes,levies and charges.

1.12 Contacting the buyer

1. Canvassing in any form in connection with the tenders is strictly prohibited and thetenders submitted by the contractors who resort to canvassing are liable for rejection.Such rejected tenders will not be returned.

2. No bidder shall try to influence directly or through external source, the Buyer on anymatter relating to its bid, from the time of publication of the Tender Notification till thetime the contract is awarded.

3. Any effort by a bidder to influence the Buyer in the bid evaluation, bid comparison orcontract award decisions shall result in the rejection of the bid, and such actions will beconsidered as bad performance for future Projects.

1.13 Award of contract

1. The acceptance of the tender will be intimated to the successful bidder by the Buyer, byE-mail, Fax or by Post.

2. The buyer shall be the sole judge in the matter of award of contract and decision of theBuyer shall be final and binding.

3. The buyer reserves the right to reject the bid of parties who have failed to provideadequate / timely after sales support for the products supplied against the earlier tendersof University of Calicut.

4. The buyer reserves the right to cancel the contract either in part or full, if the contractorfails to deliver the specified quantity of the item at the stipulated time, and award thesame to the next successful bidder.

1.14 Issue of letter of intent / supply order

1. The acceptance of the tender will be intimated to the successful bidder by the Buyer, byE-mail, Fax or by Post.

2. The issue of a Letter of Intent shall constitute the intention of Buyer to enter into thecontract with the bidder.

3. An amount equivalent to 5 % (Five percentage) of the total order value is to be remittedin the form of Fixed Deposit from government recognized bank favoring the FinanceOfficer / Bank Guarantee from scheduled banks in India favouring the Registrar assecurity deposit before releasing the final work order. This amount will be retained for a

period of one year, to be extended before expiry in case of delay from the bidder inobtaining installation certification from the OEM.

4. The EMD amount of successful bidder will be released on submission of performanceGuarantee and Agreement.

5. EMD amount of unsuccessful bidders will be refunded after one month from thecommercial bid opening.

1.15 Transfer of tender document

Transfer of Tender Documents by one bidder to another is not permissible. Similarly,transfer of tenders submitted by one bidder in the name of another vendor is not permissible.

2.Eligibility Criteria

The Bidders should upload documentary evidence for fulfilling the Eligibility Criteria.Documents to be submitted along with the Technical bid of Tender document. If a bidderfails to upload the documentary proof for eligibility, their bid will be summarily rejected.

Eligibility criteria for Pre-Qualification Cum Technical Bid as follows.

1. Submission of Refundable Earnest Money Deposit should be remitted in e-Paymentmode as per the instructions given in the website.

2. Bidder should have a registered office in Kerala.

3. The bidder should be existing and in operation in India for the last 5 years.

4. The Annual turnover of the bidder should be Rupees three crores at least in one of the lastthree financial years excluding the current financial year.

5. Reports on financial standing of the bidder such as profit and loss statements, balancesheets and auditor’s report for the past three years.

6. Products of OEMs with minimum 5 years of Indian operation will only be considered forTechnical evaluation.

7. The OEM should have ISO certifications

8. OEM Should have direct presence in India.

9. The bidder should submit the list of major works of the same magnitude carried out withclient details such as name, contact address, email, phone etc.

10. Self attested copies of original documents defining the constitution or legal status, placeof registration and principal place of business of the company or firm or partnership, etc.

Detailed Specification for Installation and Commissioning of Server Consolidation/virtualization

1. Solution Design & Brief

a. Infrastructure Diagram for Calicut University

Solution Explanation

The infrastructure will consist of five Physical Hosts connected to SAN Storage. The physicalhost will house both university project Servers & the virtualization Management components.Apart from the existing servers, this will also provide compute and memory requirements afterconsidering the growth for the next three yrs. All the physical hosts will be configured for highavailability & fault tolerance. These options will enable failover of virtual servers to thesurviving physical hosts in case of host failure.

The entire infrastructure will be configured as a virtual datacenter infrastructure, which is totallysecured with perimeter security solutions which universities are already having as part of theinfra. The virtual infra will comprise of university Infrastructure & Management VirtualMachines which includes the bare metal hypervisor, Virtualization Management Server,Operations Management software, Log Analysis software etc.

The physical host will be deployed with hypervisor, which is a bare metal hypervisor. Multiplehypervisor servers can be managed under a single management console called virtualizationmanagement server. Virtualization management server will help us in creating, deleting,configuring the entire virtual infra across multiple locations and streamlines administration withfeatures such as rapid provisioning and automated policy enforcement.The OperationsManagement Software component in the infrastructure will also provide a detailed insight ofvirtual machines, guest operating systems, storage arrays, applications etc. The monitoring tool is

intelligent in nature and self-evolving. The tool provides automatic remediation to issues thatoccur by integrating with workflows.

Advantages of the Solution:

o The proposed solution helps us to have 100 % virtualized Infrao The proposed solution provides the best in class availability serviceso The proposed solution provides complete Operations Management of Infrao The proposed solution provides customizable dashboard and reportingo The proposed solution is completed integrated and which manages the entire Data center

Features

Virtualization solutions are the most complete and robust against planned and unplanneddowntime and major disasters, the proposed solution should have the below mentioned featuresto have maximum uptime.

• High Availability (HA) – HA is to provide even better, cost effective failoverprotection. It is designed to enhance or replace other expensive high availabilitysolutions, such as Exchange DAGs or Oracle RACs, but is simple to configure with asingle click and requires minimal resources. Because it was designed specifically for avirtualized environment, HA is not an os based clustering but provided by the bare metalhypervisor.

• Fault Tolerance (FT) – For the most vital applications that cannot tolerate even a smallamount of downtime, hypervisor should offers Fault Tolerance. FT provides continuousavailability by creating a live shadow instance of a virtual machine that is in virtuallockstep with the primary instance. By allowing instantaneous failover between the twoinstances in the event of hardware failure, FT eliminates the smallest chance of data lossor disruption.

• Data Protection –Data Protection protects against data loss in your virtual environmentby enabling fast backups to disk and fast and complete recovery. Dataprotection uses anagentless architecture and has built-in de-duplication to minimize the backup disk spaceused.

• Storage vMotion – HA and FT are great options to protect against unplanned downtime,but regular maintenance is often necessary. vMotion and Storage vMotion can be used tomigrate virtual machines and virtual machine disk les to other resources to performmaintenance on a server or storage array—all without any downtime to the end user.These features also enable dynamic rebalancing of workloads across available resources,maximizing efficiency and ensuring SLAs are met.

• Live Resource Expansion – Applications sometimes require more resources thanoriginally expected. Hypervisor should have the ability to dynamically add CPU,memory, and storage resources to running virtual machines.

• Replication – Hypervisor based replication allows powered-on virtual machines to bereplicated over the network from one host to another without the need of storage array–based native replication. It is a bandwidth- and cost-efficient solution for disasterrecovery at the virtual machine disk level..

• Disaster Recovery Manager – For major disasters where an entire datacenter can beaffected, Hypervisor OEM should provide Disaster Recovery Manager. DisasterRecovery Manager provides simple and reliable disaster protection for all virtualizedapplications. It leverages cost-efficient Hypervisor based replication or storage-basedreplication to provide centralized management of recovery plans, enable non-disruptivetesting, and automate site recovery and migration processes.

Management

Operations Management solution delivers a comprehensive solution that provides deepvisibility into the health and efficiency of the underlying infrastructure to ensure thatapplications have the highest service levels. Operations Management also makes it easierfor IT to proactively address infrastructure issues before they impact the end users’experience.

• Proactive Smart Alerts – In a highly virtualized and/or cloud environment, a serverhardware issue, like a failing NIC, will impact the network traffic of all of the virtualmachines running o that server. With traditional management tools, this type of failuretriggers a storm of alerts as each individual virtual machine being monitored will causean alert. Operations Management is designed specifically for a virtualized environmentand correlates all of the data to identify the real problem. IT is notified by a single smartalert about the failed NIC rather than a storm of alerts that IT must sift through.

• Heat Maps – Troubleshooting a problematic application can be very time-intensive.Operations Manager reduces the time spent looking for the source of the problem withreal-time heat maps that clearly indicate the problem areas. IT can “click into” thehighlighted areas to further investigate. Other management tools like System CenterOperations Manager do not offer this type of clear, actionable information.

• Capacity Management & Optimization - Accurately plan and optimize your virtualenvironment with capacity analytics that identify overprovisioned resources so they canbe right sized for most efficient use of virtualized resources. What-if scenarios eliminatethe need for spreadsheets, scripts and rules of thumb.

Also the Datacenter virtualization solution should provide features like

End to End Management of Virtual Datacenter from Single Console Operations Management of entire Datacenter - Operations Management Root Cause Analysis for the issues Customizable Dashboard and Reporting of entire datacenter Back up solution – Data Protection Replication Solution – Hypervisor based Replication

Local availability of applications by using features like High Availability, FT, vMotion,Dynamic Resource Scheduling etc.

Application performance management using QoS for Network & Storage

Technical Specification

Virtualization Software [ Hypervisor]

Sr.No.

Functionality

1

Virtualization software shall provide a Virtualization layer that sits directly onthe bare metal server hardware with no dependence on a general purpose OS forgreater reliability and security and positioned as Leaders in the Gartner's MagicQuadrant or Forrester for at least last 5 years in a row. Heterogeneous supportfor guest Operating systems like Windows client, Windows Server, Linux (atleast Red Hat, SUSE, Ubuntu and CentOS, Solaris x86)

2

Integration with NAS, FC, FCoE and iSCSI SAN and infrastructure fromleading vendors leveraging high performance shared storage to centralizevirtual machine file storage for greater manageability, flexibility andavailability.

3Capability to create Virtual machines with up to 128 virtual processors and 4TB virtual RAM in virtual machines for all the guest operating systemsupported by the hypervisor

4Solution should provide Live migration of VMs and virtual disk without anydowntime from one physical host and storage to another with or without sharedstorage between clusters, across virtual switches and management servers.

5Solution should have High Availability capabilities for the VMs in the sense ifin case one server fails all the Virtual machines running on that server shall beable to migrate to another physical server running same virtualization software.

6

Solution should have built-in simple and cost effective backup and recovery forvirtual machines which should allow admins to back up virtual machine data todisk without the need of agents and this backup solution should have built-invariable length de-duplication capability.

7

Solution should provide Zero downtime, Zero data loss and continuousavailability for the applications running in virtual machines in the event ofphysical host failure, without the cost and complexity of traditional hardware orsoftware clustering solutions.

8Solution should have integration of 3rd party endpoint security to secure thevirtual machines with offloaded antivirus, antimalware, firewall and hipssolutions without the need for agents inside the virtual machines.

9Solution should have built-in Replication capability which will enable efficientarray-agnostic replication of virtual machine data over the LAN or WAN. ThisReplication should simplify management enabling replication at the virtual

machine level and enabling RPOs as low as 15 minutes.

10Solution should have capabilities of Hot Add (CPU, Memory & devices) tovirtual machines when needed, without disruption or downtime in working forboth windows and Linux based VMs

11Solution should enables abstraction for external storage (SAN and NAS)devices making them VM-aware

12Solution should have and allows common management across storage tiers anddynamic storage class of service automation via a policy-driven control plane

13Solution should provide a content library to provide simple and effectivecentralized management for VM templates, virtual appliances, ISO images, andscripts

14Solution should be capable of improving performance, reliability and scalabilityby leveraging efficient array-based operations as well as third-party storagevendor multi-path software capabilities.

15

Solution should provide support or placing critical virtualization components(such as the hypervisor) into memory regions identified as “reliable” onsupported hardware. This would further protect components from anuncorrectable memory error

16

Solution should have Special Big Data Extensions which should supportmultiple Hadoop distributions and make it seamless for IT to deploy, run andmanage Hadoop workloads on one common platform leading to achieve higherutilization, reliability and agility

17

Solution shall be able to dynamically allocate and balance computing capacityacross collections of hardware resources aggregated into one unified resourcepool with optional control over movement of virtual machines like restrictingVMs to run on selected physical hosts.

18The solution should be able to automate energy efficiency in DistributedResource Scheduler clusters by continuously optimizing server powerconsumption within each cluster

19

Solution should support live Virtual Machine migrations across Physical Hosts,between virtual switches, between two different virtualzation managers orbetween servers physically separated over a long distance leading upto 100msof network latency

20

Solution should be able to create a cluster out of multiple storage datastores andautomate load balancing by using storage characteristics to determine the bestplace for a virtual machine’s data to reside, both when it is created and when itis used over time.

21Solution should provide network traffic-management controls to allow flexiblepartitioning of physical NIC bandwidth between different network-traffic typesand allow user-defined network resource pools, enabling multi-tenancy

deployment, and to bridge virtual and physical infrastructure QoS with perresource pool 802.1 tagging.

22Solution should be able to set quality-of-service priorities for storage forguaranteed access to resources

23

Solution should allow one PCI express (PCIe) adapter to be presented asmultiple separate logical devices to the virtual machines which in turn shouldenable users with the ability to offload I/O processing and reduce networklatency

24Solution should have support to deliver the full benefits of NVIDIA hardware-accelerated graphics to virtualized solutions

25

Solution should provide a virtual switch which can span across a virtualdatacenter and multiple hosts should be able to connec to it. This in turn willsimplify and enhance virtual-machine networking in virtualized environmentsand enables those environments to use third-party distributed virtual switches

26

Solution should provide feature which can perform quick, as-neededdeployment of additional virtualized hosts. When the service is running, it canpush out update images, eliminating patching and the need to schedule patchwindows

27 Support - Original Software OEM direct 24x7 support.

Operations Management and Log Analysis Software

Sr. No.Functionality

1The Solution should be based on scale-out architecture to provide thescalability and resiliency with capabilities for automated failover andreplication to support highly complex Datacenter environments

2

The solution should provide complete visibility into all levels of infrastructureand applications through a single management console for multiplehypervisors, plus physical and cloud environments. Integrate monitoringdashboards for vSphere, Hyper-V and Amazon as well as third-partyManagement Packs for leading applications

3

The solution should be able to understand availability, performance,utilization, events, logs, and changes across every layer of your virtualized,cloud and physical infrastructure—from hypervisor to guest operatingsystems, middleware and applications.

4

The solution should provide SAN Storage Analytics to quickly correlate thehealth of the SAN to VM and actively monitors SAN fabrics to accuratelypinpoint where abnormalities occur. Service-impacting conditions can beuncovered before application performance is affected. It should be extensibleto take data feeds from third-party storage monitoring tools and also through

management packs

5The Solution should enable visualization and monitoring of end-to-endstorage components from host HBA to storage mounts

6The solution should be able to correlate unstructured log data with structuredmetrics and KPIs for faster root cause analysis and comprehensive visibility.

7The solution should provide capacity analytics which can identify over-provisioned resources so they can be right-sized for most efficient use ofvirtualized resources.

8The solution capacity analytics should provide "What If" scenarios to eliminatethe need for spreadsheets, scripts and rules of thumb

9The solution should give explanations and recommended solutions toperformance, capacity and configuration problems. Associate workflows withSmart Alerts to automatically initiate corrective measures at critical thresholds

10

The solution should provide automated workflow triggers which would letadmins associate workflows created in Orchestrator layer with Operationsalerts. For example, these workflows can automatically delete old VMsnapshots when available capacity falls below a critical threshold or addresources when workload demands are rising above normal. Automatedworkflows help reduce Mean time to incident (MTTI) and mean time toresolution (MTTR)

11

The solution should simplify problem remediation and enforcement ofconfiguration standards to reduce operational effort and cost. It should provideout of the-box actions that can be triggered in the context of an alert or at anytime.

12

The solution should provide flexible group policies which would let admin todefine specific health, risk and capacity thresholds, alert types and notifications,business hours and many other configuration settings at a group level toprioritize operational activities for business critical applications, productionworkloads or business units

13The solution should be able to provide role based access control to giveauthorization based on personas , controlling access to objects, features, actionsand reports at the individual level.

14Based on Historical data and trending, solution should be able to send proactivesmart alerts to avoid potential downtime

15The solution should provide these integrated smart alerts for health,performance and capacity degradation to identify building performanceproblems before they affect end users

16The solution should provide self-learning performance analytics and dynamicthresholds which can adapt to the environment to simplify operations

management and eliminate false alerts

17The solution should provide prebuilt and configurable operations dashboards toprovide real-time insight into infrastructure behavior, upcoming problems, andopportunities for efficiency improvements

18The Solution should be able to create custom views and reports for single paneof glass access to the data required for informed, intelligent operationaldecisions and capacity management

19The solution should be able to monitor the performance and health ofunderlying hypervisor

20The solution should enable to brings together views of topology, stats andevents by leveraging standardized protocols such as CIM, SMI-S and VASA

21The solution should provide capability to automatically analyze monitoring datato be expressed as health, risk and efficiency measures that enable IT to detectpotential issues in the environment more easily

22The solution should provide advanced capacity analytics by automatically rightsizing VMs to reclaim idle resources to allow administrators to optimize VMdensity and identify capacity shortfalls before they affect end users

23The solution should provide real-time, integrated dashboards of performanceand capacity to enable a proactive management approach and help ensure SLAsare met

24The solution should be able to-do capacity forecasts in intelligent capacityplanning to address future needs based on the current utilization and trend

25The solution should provide out of the box templates to ensure hypervisorhardening, change, configuration and regulatory compliance

26The solution should provide capability to automatically name and continuouslyupdate application components and version numbers

27The solution should provide infrastructure and operations analytics to eliminatetime-consuming problem resolution processes through automated root causeanalysis

28The solution should provide automated correlation of health andperformance at the infrastructure and guest OS-level to help pinpoint lingeringperformance problems

29

The solution should provide intelligent operations groups which would provideoperational insights into health, risk and efficiency of resources by application,line of business, production workload, configuration types, and otherrelationship type. The group memberships should be updated to reflect changesin the environment dynamically to display accurate information in real-time,enabling IT to better align with business teams and operations

30The solution should be capable to monitor both physical hardware resources aswell operating systems. With it admins can manage both virtual and physicalinfrastructure with a single solution

31The Solution should be extensible to take data feeds from 3 rdparty storage andnetwork monitoring tools

32The solution should be able to automatically discover application services,visualize relationships and map dependencies of applications on virtualizedcompute, storage and network resources

33

The solution should be able to map virtual infrastructure resources such asvirtual machines, web servers, mail servers, database servers, applicationservers, cache servers, messaging servers, application management servers, andvirtualization management servers

34The solution should be able to map services running in virtual environment,examine the application discovery status, view and analyze the dependency. Itprovides a centralized view of the application environment

35The solution should be able to improve business continuity and disasterrecovery planning by using automated application discovery and mapping

36 Support - Original Software OEM direct 24x7 support.

Scope of Work

Installation and Configuration of virtualization software in existing blade servers

Integration of virtualization software with existing IBM storage for high availability

Basic configuration and zoning in the San switch (existing blade chassis )

Re- configuration of SAN with required disk volumes for Virtualization high availabilityand VM back up

Installation and configuration of a centralized console for managing the entire virtualinfrastructure.

Installation and configuration of high availability cluster with fully automated loadbalancing for the VM’s.

Virtualization software should be configured in such a way that additional power savingsshould be provided by dynamically consolidating workloads during periods of low resourceutilization

Configuration of zero downtime for protection of critical virtual machines

Configure the virtual machine software for automated patching of hosts and virtualmachines.

Installation and configuration of a deduplicated, application-aware automated backupsolution for backing up of VM’s

Documentation and Training for VMware and Storage should be given.

BOM

Sl No Software Unit Qty Rate Amount

1 Virtualization Software Nos 10

2Academic Production Support/Subscriptionfor Virtualization Software Solution for 3years

Nos 10

3 Virtualization Management Server Nos 1

4Academic Production Support/SubscriptionVirtualization Management Server for 3years

Nos 1

5Datacenter Monitoring & Capacityplanning and forecasting solution

Pack 2

6Academic Production Support/SubscriptionMonitoring and Capacityplanning Solution for 3 years

Pack 1

Grand Total

REGISTRAR,

UNIVERSITY OF CALICUT

Annexures

ANNEXURE-1

Format of Technical bid including Organizational capability

General Information of the BIDDER

1 Name of BIDDER2 Address3 Telephone Number4 Fax Number5 Email6 Web Site7 Legal status

a Government/ Public Sector Undertaking

a propriety firm

a partnership firm (if yes, give partnership deed)

a limited company or limited corporation

a member of a group of companies (if yes, give name and

address, and description of other companies)

a subsidiary of a large corporation (if yes give the name

and address of the parent organisation) If the company is

subsidiary, state what involvement if any, will the parent

company have in the project.8 Is the firm a registered company? If yes, submit

documentary proof. Date of Establishment

9

Correspondence Address

Name

Address

E-mail

Phone

fax

10Is the firm registered with sales tax department? If yes,

submit valid sales tax registration certificate.11 Is the firm registered for service tax with Central Excise

Department (Service Tax Cell)? If yes, submit valid

service tax registration certificate.12 List the major clients with whom your organization

Has been/ is currently associated.13

Date of Commencement of Indian operation of the proposed product’s OEM.Documentary proof to be provided.

14 Whether the System Integrator is ISO 9001:2008.

Documentary proof to be provided.

Signature of Bidder

Seal of Bidder

ANNEXURE-2

FINANCIAL INFORMATION

Sl.No

Name of thebidder

Turnover (Rs. Crores) Networth (Rs. Crores)

Note:

1. Submit the audited financial statement/ audited annual report of the last three financialyears.

ANNEXURE-3

Letter of authorization from the OEMs that the bidder is representing them, and that thebidder’s commitment shall be met in Toto by them.

7. ANNEXURE-4

FORMAT FOR TECHNICAL CAPABILITY – SIMILAREXPERIENCE

S.No.

Nameof Bidder

Project Name

Start Date

End date/ status

BriefDescriptionof Project &Scope ofwork (Supplyand installation)

Roleof bidder

Value ofthe project

Contact details ofthe Customer

Note:

1. Submit the copy of purchase order indicating the project value, customer contact details,customer completion/satisfaction certificate.

ANNEXURE-5

Detailed Technical Proposal meeting the bid requirements covering detailedspecifications should include

I. Make, model and part no. of items and sub-items quoted.

II. Detailed Description of Technical specificationsIII. Detailed brochure with specifications for the offered items with model & part nos.

highlighted.IV. Relevant test certificates/performance certificate/End-user acceptance certificate of the

offered components/ systems

ANNEXURE-6

Any proposed deliverable/ functional aspects/ technical aspects/ terms/ conditions or anyother item NOT IN compliance to tender Requirement

Sl NoSection/ PageNo. in tender

Sl.No. asin tender

Requirementas specifiedin tender

DeviationRemarks/Reasons /Alternatives

ANNEXURE-7

Detailed Project Schedule.

ANNEXURE-8

UnPriced Bill of Quantities specifying with Make, model, quantity etc of each of the lineitem with sub-items indicated.

ANNEXURE-9

Compliance List

Virtualization Software [ Hypervisor]

Sr.No.

Functionality Yes/No

1

Virtualization software shall provide a Virtualization layer thatsits directly on the bare metal server hardware with no dependenceon a general purpose OS for greater reliability and security andpositioned as Leaders in the Gartner's Magic Quadrant orForrester for at least last 5 years in a row. Heterogeneous supportfor guest Operating systems like Windows client, WindowsServer, Linux (at least Red Hat, SUSE, Ubuntu and CentOS,Solaris x86)

2

Integration with NAS, FC, FCoE and iSCSI SAN andinfrastructure from leading vendors leveraging high performanceshared storage to centralize virtual machine file storage for greatermanageability, flexibility and availability.

3Capability to create Virtual machines with up to 128 virtualprocessors and 4 TB virtual RAM in virtual machines for all theguest operating system supported by the hypervisor

4

Solution should provide Live migration of VMs and virtual diskwithout any downtime from one physical host and storage toanother with or without shared storage between clusters, acrossvirtual switches and management servers.

5

Solution should have High Availability capabilities for the VMs inthe sense if in case one server fails all the Virtual machinesrunning on that server shall be able to migrate to another physicalserver running same virtualization software.

6

Solution should have built-in simple and cost effective backup andrecovery for virtual machines which should allow admins to backup virtual machine data to disk without the need of agents and thisbackup solution should have built-in variable length de-duplication capability.

7

Solution should provide Zero downtime, Zero data loss andcontinuous availability for the applications running in virtualmachines in the event of physical host failure, without the cost andcomplexity of traditional hardware or software clusteringsolutions.

8

Solution should have integration of 3rd party endpoint security tosecure the virtual machines with offloaded antivirus, antimalware,firewall and hips solutions without the need for agents inside thevirtual machines.

9

Solution should have built-in Replication capability which willenable efficient array-agnostic replication of virtual machine dataover the LAN or WAN. This Replication should simplifymanagement enabling replication at the virtual machine level andenabling RPOs as low as 15 minutes.

10Solution should have capabilities of Hot Add (CPU, Memory &devices) to virtual machines when needed, without disruption ordowntime in working for both windows and Linux based VMs

11Solution should enables abstraction for external storage (SAN andNAS) devices making them VM-aware

12Solution should have and allows common management acrossstorage tiers and dynamic storage class of service automation via apolicy-driven control plane

13Solution should provide a content library to provide simple andeffective centralized management for VM templates, virtualappliances, ISO images, and scripts

14Solution should be capable of improving performance, reliabilityand scalability by leveraging efficient array-based operations aswell as third-party storage vendor multi-path software capabilities.

15

Solution should provide support or placing critical virtualizationcomponents (such as the hypervisor) into memory regionsidentified as “reliable” on supported hardware. This would furtherprotect components from an uncorrectable memory error

16

Solution should have Special Big Data Extensions which shouldsupport multiple Hadoop distributions and make it seamless for ITto deploy, run and manage Hadoop workloads on one commonplatform leading to achieve higher utilization, reliability and agility

17

Solution shall be able to dynamically allocate and balancecomputing capacity across collections of hardware resourcesaggregated into one unified resource pool with optional controlover movement of virtual machines like restricting VMs to run onselected physical hosts.

18The solution should be able to automate energy efficiency inDistributed Resource Scheduler clusters by continuouslyoptimizing server power consumption within each cluster

19

Solution should support live Virtual Machine migrations acrossPhysical Hosts, between virtual switches, between two differentvirtualzation managers or between servers physically separatedover a long distance leading upto 100ms of network latency

20

Solution should be able to create a cluster out of multiple storagedatastores and automate load balancing by using storagecharacteristics to determine the best place for a virtual machine’sdata to reside, both when it is created and when it is used overtime.

21Solution should provide network traffic-management controls toallow flexible partitioning of physical NIC bandwidth betweendifferent network-traffic types and allow user-defined network

resource pools, enabling multi-tenancy deployment, and to bridgevirtual and physical infrastructure QoS with per resource pool802.1 tagging.

22Solution should be able to set quality-of-service priorities forstorage for guaranteed access to resources

23

Solution should allow one PCI express (PCIe) adapter to bepresented as multiple separate logical devices to the virtualmachines which in turn should enable users with the ability tooffload I/O processing and reduce network latency

24Solution should have support to deliver the full benefits ofNVIDIA hardware-accelerated graphics to virtualized solutions

25

Solution should provide a virtual switch which can span across avirtual datacenter and multiple hosts should be able to connec to it.This in turn will simplify and enhance virtual-machine networkingin virtualized environments and enables those environments to usethird-party distributed virtual switches

26

Solution should provide feature which can perform quick, as-needed deployment of additional virtualized hosts. When theservice is running, it can push out update images, eliminatingpatching and the need to schedule patch windows

27 Support - Original Software OEM direct 24x7 support.

Operations Management and Log Analysis Software

Sr. No.Functionality Yes/No

1

The Solution should be based on scale-out architecture toprovide the scalability and resiliency with capabilities forautomated failover and replication to support highly complexDatacenter environments

2

The solution should provide complete visibility into all levelsof infrastructure and applications through a single managementconsole for multiple hypervisors, plus physical and cloudenvironments. Integrate monitoring dashboards for vSphere,Hyper-V and Amazon as well as third-party ManagementPacks for leading applications

3

The solution should be able to understand availability,performance, utilization, events, logs, and changes across everylayer of your virtualized, cloud and physical infrastructure—from hypervisor to guest operating systems, middleware and

applications.

4

The solution should provide SAN Storage Analytics to quicklycorrelate the health of the SAN to VM and actively monitorsSAN fabrics to accurately pinpoint where abnormalities occur.Service-impacting conditions can be uncovered beforeapplication performance is affected. It should be extensible totake data feeds from third-party storage monitoring tools andalso through management packs

5The Solution should enable visualization and monitoring ofend-to-end storage components from host HBA to storagemounts

6The solution should be able to correlate unstructured log datawith structured metrics and KPIs for faster root cause analysisand comprehensive visibility.

7The solution should provide capacity analytics which canidentify over-provisioned resources so they can be right-sizedfor most efficient use of virtualized resources.

8The solution capacity analytics should provide "What If" scenariosto eliminate the need for spreadsheets, scripts and rules of thumb

9

The solution should give explanations and recommended solutionsto performance, capacity and configuration problems. Associateworkflows with Smart Alerts to automatically initiate correctivemeasures at critical thresholds

10

The solution should provide automated workflow triggers whichwould let admins associate workflows created in Orchestrator layerwith Operations alerts. For example, these workflows canautomatically delete old VM snapshots when available capacityfalls below a critical threshold or add resources when workloaddemands are rising above normal. Automated workflows helpreduce Mean time to incident (MTTI) and mean time to resolution(MTTR)

11

The solution should simplify problem remediation and enforcementof configuration standards to reduce operational effort and cost. Itshould provide out of the-box actions that can be triggered in thecontext of an alert or at any time.

12

The solution should provide flexible group policies which wouldlet admin to define specific health, risk and capacity thresholds,alert types and notifications, business hours and many otherconfiguration settings at a group level to prioritize operationalactivities for business critical applications, production workloads or

business units

13The solution should be able to provide role based access control togive authorization based on personas , controlling access to objects,features, actions and reports at the individual level.

14Based on Historical data and trending, solution should be able tosend proactive smart alerts to avoid potential downtime

15The solution should provide these integrated smart alerts for health,performance and capacity degradation to identify buildingperformance problems before they affect end users

16The solution should provide self-learning performance analyticsand dynamic thresholds which can adapt to the environment tosimplify operations management and eliminate false alerts

17The solution should provide prebuilt and configurable operationsdashboards to provide real-time insight into infrastructure behavior,upcoming problems, and opportunities for efficiency improvements

18The Solution should be able to create custom views and reports forsingle pane of glass access to the data required for informed,intelligent operational decisions and capacity management

19The solution should be able to monitor the performance and healthof underlying hypervisor

20The solution should enable to brings together views of topology,stats and events by leveraging standardized protocols such as CIM,SMI-S and VASA

21

The solution should provide capability to automatically analyzemonitoring data to be expressed as health, risk and efficiencymeasures that enable IT to detect potential issues in theenvironment more easily

22

The solution should provide advanced capacity analytics byautomatically right sizing VMs to reclaim idle resources to allowadministrators to optimize VM density and identify capacityshortfalls before they affect end users

23The solution should provide real-time, integrated dashboards ofperformance and capacity to enable a proactive managementapproach and help ensure SLAs are met

24The solution should be able to-do capacity forecasts in intelligentcapacity planning to address future needs based on the currentutilization and trend

25The solution should provide out of the box templates to ensurehypervisor hardening, change, configuration and regulatorycompliance

26The solution should provide capability to automatically name andcontinuously update application components and version numbers

27The solution should provide infrastructure and operations analyticsto eliminate time-consuming problem resolution processes throughautomated root cause analysis

28The solution should provide automated correlation of health andperformance at the infrastructure and guest OS-level to helppinpoint lingering performance problems

29

The solution should provide intelligent operations groups whichwould provide operational insights into health, risk and efficiencyof resources by application, line of business, production workload,configuration types, and other relationship type. The groupmemberships should be updated to reflect changes in theenvironment dynamically to display accurate information in real-time, enabling IT to better align with business teams and operations

30The solution should be capable to monitor both physical hardwareresources as well operating systems. With it admins can manageboth virtual and physical infrastructure with a single solution

31The Solution should be extensible to take data feeds from 3 rdpartystorage and network monitoring tools

32The solution should be able to automatically discover applicationservices, visualize relationships and map dependencies ofapplications on virtualized compute, storage and network resources

33

The solution should be able to map virtual infrastructure resourcessuch as virtual machines, web servers, mail servers, databaseservers, application servers, cache servers, messaging servers,application management servers, and virtualization managementservers

34

The solution should be able to map services running in virtualenvironment, examine the application discovery status, view andanalyze the dependency. It provides a centralized view of theapplication environment

35The solution should be able to improve business continuity anddisaster recovery planning by using automated applicationdiscovery and mapping

36 Support - Original Software OEM direct 24x7 support.

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