TiB 2010 - Palestra TechSoup Global
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Transcript of TiB 2010 - Palestra TechSoup Global
TechSoup GlobalUm panorama sobre o uso das tecnologias de informação e
comunicação para organizações
October 2010Florianopolis, Brasil
Agenda
• Introduction• Why is technology important for NGOs?• TechSoup Global’s role
– Why we do what we do? – How we do what we do?
• Products– TechSoup Brasil
• Community Driven Innovation • Information and Institutional Services
Bom Dia Florianopolis!
Name: Vyria Paselk RetanaTitle: Senior Manager, International Partnerships
There is tremendous opportunity and unmet technology need in the NGO sector.
• 10+ million NGOs employing a workforce of 47.6M contributing 5.9% of total GDP.
• Economic crisis, changes in technology and lack of in-house technology management elevate need
• Gap exists between nonprofit needs and technology product donor capabilities
• Access required but context is key: local tech “know-how” and support
• The contributions of many are leveraged – and the technology is used to develop services which promote digital inclusion aims
Source: Johns Hopkins University
Why is technology important for NGO’s?
• Efficiency– Focus on core work
• Transparency– Credibility – Respect – Influence
• Visibility– Volunteers– Donors – Funders
If so important, why don’t NGO’s take advantage of technology?
• We don’t know what we need…• We don’t know how to get what we need… • We don’t know what tool is most effective…• We don’t have budget…• We don’t know who to trust…
About TechSoup Global
We are working toward a time when every NGO on the planet has the technology resources and knowledge they need to
operate at their full potential.
Organization Overview: TechSoup Global
Who we serve?
NGOs of all types (nonprofits, telecenters, libraries) representing a wide-range of domains including health, critical human need, education and economic empowerment.
History 1987: organization created as CompuMentor in California 2001-2002: launched TechSoup.org and product donation service in U.S. 2004: launched TechSoup Global Network (international donation programs)2006: launched NetSquared 2009: Fundacja TechSoup legally established in Europe (Warsaw, Poland)2010: merged with GuideStar International (London, United Kingdom)
Geographic Scope
•Transactional relationships in every county of the United States• Product donation programs in 34+ countries•Users from 190 countries visit TechSoup.org with 400,000 unique monthly
visits•Monthly NetSquared events (NetSquared Local) in 70 cities in 23
countries •GuideStar International operational in 4 countries; integration with
TechSoup Global Network in process
Our reach…
• 350,000 unique monthly visitors
• 60,000 monthly online forum visitor sessions
• 23,000 active NetSquared social web community members
• 7,000 monthly Nonprofit Commons avatars in Second Life
• 14,000 monthly visits to the TechSoup blog
• 6,250 TechSoup Talks webinar attendees have been trained with an average of 115 attendees per training
• 155,000 documents downloaded
IMPACT REACH
Demonstrated and sustainable impact and reach
• 112,000 organizations have received product donations.
• $1.5 billion in potential savings for NGOs
• 4 million technology products distributed
• 32 countries receive product donations
• ~40 product donor partners
• 3,700 public libraries served
• 190 countries of origin access content
• 25% of overall traffic from outside U.S.
Our programs
Products: • Donations Program
Community Driven Innovation: • NetSquared• Second Life/Nonprofit Commons
Information and Institutional Services: • NGOsource• GuideStar International
TechSoup ProductsBuilding NGO capacity through technology access and enablement. Product donation service serves organizations with supporting content, webinars, interactive forums and technology products.
• NGO’s: Request Donations
• TSG/Partners: Process Donations
• Corporate Partners: Provide Donations
TechSoup Corporations
Nonprofits
An innovative triple-win business model
“By private sector outsourcing CSR to an organisation that can develop a business model around it, the business
offers an opportunity for greater social impact.”
– Government Official, United Kingdom
Donor partners come together on a neutral platform to provide donations to social benefit organizations in 30+ countries
Product-centric Programs Focus on Providing Relevant Technology Resources + Community Support.
TechSoup.org: Articles, newsletters, webinars & community forums on 16 tech-related topics: networking, assistive technologies, public access computing
TechSoup enables partner NGOs in 33 countries to build sustainable programs for their countries as part of a global network
Canada
Taiwan
Brazil
TechSoup Global Network Partners
Sample of Partner Logos
Australia Belgium Botswana BrazilBulgaria Canada Chile CroatiaEgypt, France Germany Hong Kong HungaryIndia Ireland, Italy Japan KenyaLuxembourg Macau Mexico NetherlandsNew Zealand Poland Romania RussiaSlovakia Slovenia South Africa SpainTaiwan United Kingdom
• $3.7 million (USD) retail value of technology product donations distributed
• $3.4 million (USD) potential savings for social benefit organizations
• 13,500 products licenses distributed
• 5 TechSoup Brasil product donor partners: Microsoft, Symantec, SAP, Dr. Micro, Metasys
• 280 organizations received product donations
• 30,000 unique monthly visitorssince June 2009
• 200 daily visitors on TSB site (Average)
• 90% of visitors looking for software donations
IMPACT REACH
Performance Metrics:
www.techsoupbrasil.org.br
Examples of our global impact…
• 1 year Anniversary video commemorating TechSoup New Zealand’s accomplishments:– http://www.youtube.com/watch?v=yOxF7-36RXc
• A Jpeg is worth 100 words-Donortec Australia
– http://www.youtube.com/watch?v=Baa6mKletKg&feature=player_embedded
Community Driven Innovation
Programs focus on building sustainable communities whose contributions leverage technology to develop innovative solutions for social impact.
NetSquared enables NGO’s to leverage the tools of the social web
NetSquared Local in Guayaquil, Ecuador and Douala, Cameroon
NetSquared Local
NetSquared conference and online community
www.netsquared.org
Virtual worlds and other social networking tools are an increasingly important way for engaging communities about civil and social issues.
Nonprofit Commons in Second Life: Easy way for NGOs to explore the use of virtual worlds for social good www.nonprofitcommons.org
4 minute overview: http://www.youtube.com/watch?v=xwAZ1-BstjE
Information and Institutional Services
Building NGO capacity through visibility and transparency (GuideStar International), easier access to US-based funders (NGOSource), and through specialized data designed for institutional stakeholders.
What is NGOsource?
NGOsource is a service that will help U.S.-based grantmakers provide grants to NGOs worldwide.
www.techsoupglobal.org/ngosource
GuideStar International
What is it? A program which collects and displays data about NGOs, promoting visibility and transparency, allowing NGOs to share their information to wide variety of stakeholders via a GuideStar Website.
Where is it? Belgium, Israel, India, and UK.
What are the ultimate goals? – make NGOs more visible, accountable and
effective; – enable more confident and effective philanthropy;
and – promote vibrant and well governed civil societies
Recently launched GuideStar International programs in Belgium, India and Israel enhance and expand the reach of TechSoup Global while providing a critical service to Civil Society actors. Further integration of these services into the TechSoup Global platform and
programs are forthcoming.
TechSoup Global: Our currency is contribution
• NGO’s are agents of change.
• Create sustainable communities in which all participants are contributors.
• Solutions for society’s problems will happen when all participants bring their resources together–technology will be a key enabler.
• Together is INDEED Better!
TechSoup Global: www.techsoupglobal.orgTechSoup Brasil: www.techsoupbrasil.org.br
Vyria Paselk: [email protected]