Thriving in 2014 Event Presentation
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Transcript of Thriving in 2014 Event Presentation
THRIVING IN 2014:Key Lessons from the 2013 Government Shutdown Survey & Strategies for Success in a Challenging Environment1/15/2014
#2014Strategies @ORIresults
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AGENDA
Introductions
Key Findings from the 2013 Government Shutdown Survey
Implications of 2014 and Beyond
Open Forum Q & A
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INTRODUCTIONS
Mike Clarke, President & CEO
Kathy Albarado, President & CEO@HeliosHR
Dr. David Rehr, Professor@DRehr
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GENESIS: The Fury of Trade Group CEO’s
“They need to make decision and do the job they have been voted in to do. It
should have never come to this point. Poor leadership examples on everyone's
part.”
With the level of hostility and disorganization, lack of compromise and
distrust resulting in a shutdown of the business of government you should all be fired and replaced with competent
people."
“Stop acting like children!”
“Get back to working together to get this country fixed. It's broken and this
bickering is only making it worse. All incumbents should be voted out unless significant bi-partisan progress can be
made in the next 6 months.”
“Stop this madness. You are embarrassing all U.S. citizens by your
actions. Learn the definition of "statesman" and start acting like one.”
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CONTEXT: The Shutdown by the Numbers
16 DaysDuration of the partial shutdown
of the federal government
$2.5 BillionTotal compensation costs, including benefits, paid to
furloughed employees
850,000Number of furloughed federal
workers
6.6 million daysTotal number of furlough days
incurred across the federal workforce
0.5%Decline in GDP growth caused by
the shutdown as estimated by Moody’s
$24 BillionOverall cost to the economy
based on a Standard & Poor’s estimate
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CONTEXT: The Shutdown by the Numbers
1.2 millionIncome verification requests that the IRS was not able to process
during the shutdown
$152 millionAmount the travel industry lost each day according to the U.S.
Travel Association
700Loans the SBA was unable to process, totaling $140 million
8,000Home loan decisions for low
income families in rural communities by DOA
156Aircraft purchases, valued at $19 billion that could not be
completed due to the closure of the FAA’s Aircraft Registry
2 millionLiters of beer, wine and distilled alcohol stuck at port waiting for
export certificates
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DOWNSTREAM EFFECTS: The Case of San Juan, WA
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IMPACT: Extent of Impact by Sector
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Not at all
Slightly/Somewhat
Significantly/Moderately
31%
38%
32%
9%
35%
56%
4%
15%
81%
21%
33%
46%
Extent to which your Organization was Impacted by the Federal Goverment Shutdown
All Respondents
Federal Government
Government Contactor
Non-Federal Sector
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RESPONSE: Reactions to the Shutdown
0% 20% 40% 60% 80% 100%
Delayed or canceled strategic investments
Delayed or canceled hiring decisions
Decreased or adjusted staff hours
Sought more info from the government
Delayed or canceled conferences or meetings
Communicated to clients, members & stakeholders
Communicated with employees
5%
9%
8%
19%
12%
24%
26%
17%
33%
37%
39%
44%
48%
66%
37%
53%
64%
39%
75%
71%
91%
14%
23%
24%
27%
31%
38%
46%
Steps Taken In Response to the Shutdown by Organization Type
All RespondentsFederal GovernmentFederal ContractorsNon-Federal Sector
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OUTLOOK: Optimism Varies Significantly By Sector
0% 10% 20% 30% 40% 50%
Association/Nonprofit
State Government
Commercial
Contractor
Federal Government
33%
21%
39%
36%
10%
37%
21%
41%
48%
11%
Growth and Budget Outlook by Sector
GrowthBudgets
“Uncle Sam may not be your favorite uncle, but he’s definitely your richest one…”
CEODefense Contractor
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OUTLOOK: The Troubling Optimism Gap
35%
19%24%
Optimism: Your organization’sbudgets
Owner/Senior Exec Manager/Supervisor Mid-level and below0%
10%
20%
30%
40%
50%
40%
20%
28%
Optimism: Your organization’s growth
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OUTLOOK: A Challenging Road Ahead
0%
20%
40%
60%
80%
100%
Revenues Budget Number ofstaff
Salaries Benefits Training &prof. dev.spending
Meeting &events
spending
14% 11% 12% 12% 12% 13% 12%
28% 37% 29%15%
25%38% 42%
37%35% 43%
60%56%
40% 37%
21% 17% 17% 12% 6% 9% 8%
Operating Outlook for the Next Six Months
Up
NoChangeDown
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PLANNING: Key Resources for Success
% 10% 20% 30% 40% 50% 60%
Capital/financing for strategic investments
Sales and marketing support
Help identifying customers or prospects
Identifying strategic partnershipopportunities
Qualified staff to do the work
18%
20%
20%
24%
33%
31%
41%
47%
44%
46%
29%
15%
23%
26%
55%
23%
24%
27%
29%
40%
Key Resources Needed to Achieve Strategic Objectives in the Next Six Months
Overall
Federal Government
Contractor
Non-Fedral Sector
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PLANNING: The Challenge of Attracting the Best & Brightest
%
10%
20%
30%
40%
50%
60%
33%
46%
55%
40%
Qualified Staff are a Key Resource to Achieving Strategic Objectives
Non-Fedral SectorGovernment ContractorFederal GovernmentOverall
0% 50% 100%
Don't Know
Less Likely
Neither More nor LessLikely
More Likely
6%
65%
19%
10%
Likelihood Qualified Staff will Want to Work for the Federal Government
Federal Staff: 75%!
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PLANNING: The Deep Discontent of the Federal Workforce
59% Overall Satisfaction
(2012: 63%)
54% Satisfaction with pay
(2012: 59%)
44% Access to needed resources
(50% in 2010)
34% Advancement opportunities
(42% in 2010)
45% Recognition for good work
(54% in 2010)
KEY (DIS)SATISFACTION INDICATORS
Source: Federal Employee Viewpoints Survey: Employees Influencing Change
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PLANNING: Growth & Financing Strategic Investments
Businesses having access to the capital they need
62%
Entrepreneurs wanting to start new businesses
60%
Strong National Economic Growth
74%
%
5%
10%
15%
20%
25%
30%
35%
18%
31%29%
23%
Capital/Financing is a Key Resource to Achieving Strategic Objectives
Non-Fedral SectorGovernment ContractorFederal GovernmentOverall
Less Likely due to Washington’s Governance…
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PLANNING: Washington’s Drag on the Economy
CEO’s/Senior Executives who contacted a member of
Congress during the shutdown(54% Overall)
75%
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“This fiasco, including the sequester and shut down, have almost killed us. Small business is the majority of our economy. Take care of it please!”
OwnerCommercial Business
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PLANNING: Loss of Faith in Washington’s Governance
0%
20%
40%
60%
80%
100%
Optimistic Neutral Pessimistic Don't Know
6%
14%
74%
6%9%
21%
68%
2%5%10%
85%
0%7% 9%
83%
1%
Optimism that the Goverment will Address Priorities Important to You
Overall
Democrat
Republican
IndependentRespondents LESS CONFIDENT in the government’s ability to
address the country’s challenges
79%
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The Message for Washington: Do your Jobs!
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PLANNING: The Ascendancy of Social Media in 2014?
0% 10% 20% 30% 40%
Don't know
Lower Quality
About the same
Higher Quality
3%
34%
35%
28%
Quality of information about the shutdown on social media compared
to traditional news channels
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0% 10% 20% 30% 40%
Slightly/ Not atall Valuable
ModeratelyValuable
Valuable/ VeryValuable
34%
31%
35%
Value of social media as a way to learn about the shutdown and surrounding
legislative debate
THRIVING IN 2014: Key Strategies for Success in a Challenging Environment
Q&A#2014Strategies @ORIresults @HeliosHR @DRehr
THANK YOU!John KagiaDirector, Strategy & InsightORI571-257-3205
www.ORIResults.com/shutdownsurvey