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• …is a starting point to help you present Wild Apricot as a solution for your organization– Please add, delete or change any content
• If you have questions about Wild Apricot’s business or benefits, please contact [email protected] any time.
Software Recommendation for YOUR ORGANIZATION
Wild ApricotMembership Management Software
Our Needs (add/delete as needed)
• Better member/contact database management• Member self-service/communication portal• Improve event management• An online member/business directory• Launch/improve online fundraising• Simplify administrative functions• Redesign website, make updates easier/cheaper
SOLUTION OVERVIEW
Wild Apricot• Designed for small membership organizations
– Geared specifically to associations, non-profits and clubs
• Web-based software– Nothing to install, accessible through any web browser– Upgrades are included and happen automatically
• Manage members, events, website and more– Integrated data makes it easy to track member activity– Centralized records are always up-to-date
Vendor Information• Parent company: Bonasource Inc.
– Software developer , in business since 2001 – Headquarters in Toronto, Canada
• Wild Apricot membership website software– Launched in 2006– Over 6,000 paid clients as of April 2013– See release history: http://help.wildapricot.com/display/DOC/Release+history
Key Features• Membership Management
– Member application– Automated renewals– Online directory– Email newsletters and blasts
• Website Software– Easy editing– Members-only content– Secure admin access
• Event Management– Online registration & payments
• Payments and Financial Management– Online fundraising– Accounts receivable
Watch the video online at http://www.youtube.com/watch?v=ezMOjYFNroQ
Technical Support• Free tech support:
http://support.wildapricot.com
– Toll-free phone support (9:30am – 6:00pm Eastern time)
– E-mail support– Submit and track support tickets from
within your account– Support will respond within 1 business day
• Extensive online help database: http://help.wildapricot.com
• User Community Discussion Forums: http://community.wildapricot.com
– Includes product wishlist, service notices, general discussion, customization forums
Data Safety and Security• Automatic daily backups
– All Wild Apricot data is backed up every day
• Data can be exported into Excel anytime– Including member, contact, event & fundraising data
• Proactive vendor security team – Monitors security bulletins & updates servers as required
• PCI Compliant
• Product tested and certified on Microsoft Platform
Pricing• Flat monthly fees
– Starting from $25/month
– 30-day free trial set-up period
• NO OTHER CHARGES (no set-up fee, per transaction fee, etc.)
• No long-term contracts
• Free updates included, with new features added every 3-4 months
• Free tech support• Additional information: http://www.wildapricot.com/pricing
FEATURE DETAILS
Membership Applications• Customize online application for
each membership level
• Sign up members online with new contacts added to the database automatically
• Automate workflow with e-mail confirmations and notices to administrators
Member Self-Service
• Members can update their profiles to help keep records up-to-date
• Use recurring payments for renewals and let members process payments themselves
• Provide secure members-only content adding value to membership, or for private online collaboration
Membership Renewals
• Set up renewal policy rules for each membership level
• Automate renewal notices sent to members via email
• Membership and financial reports allow easy tracking of renewals
Member Communication
• Built-in blog and forums help build strong communities and collect feedback
• Send e-mail newsletters or blasts to select groups of members, or to the entire contact database
• Searchable member directories can be created for public or private access
Member and Contact Database
• See real-time membership data including new applications and renewal status
• Search member database quickly and easily to find a specific member or group
• View individual member details including payments, events attended and donations made
Professional Website Tools
• Start with a professional template to get your site up and running quickly
• Easily edit page headers and footers, colors and styles with no technical knowledge required
• Access CSS (style sheets) for advanced customization
• Your organization URL (.com, .org, etc.) can be used with any paid account
Easy-to-use Website Builder (a.k.a. CMS)
• Update pages easily with an interface similar to Microsoft Word
• Add an unlimited number of pages and organize them for easy navigation
• Functional pages – such as member applications, discussion forums, event calendars, and directories – are all pre-coded and ready-to-use
• Search engine optimization options such as page URLs, titles, meta tag descriptions and keywords are easy to change
Members-Only Areas, Privacy Control
• Provide secure admin access for trusted staff and volunteers, allowing them full or partial editing rights
• Members-only access areas are easy to set up, and can be restricted to select membership groups
• Create default privacy settings that members can edit themselves
Online Events Calendar
• Enable online registration and payment for your events
• Event calendar is automatically generated and easy for visitors to browse by week, month, or year
• Send automatic e-mail notifications to contacts and increase event attendance
Online Event Registration
• Customize event registration to include optional payments or questions
• Put automatic registration limits on events with set capacity
• Customize e-mail confirmations to serve as registration ticket or payment receipt
Event Management
• Create unlimited events and designate which are open for online registration
• Generate income reports for one or multiple events
• Track registrations in real-time including payment status
• Export data to Excel or PDF formats at any time
Online Fundraising
• Take donations online and record payments taken offline
• Customize the online form with specific donation levels and questions
• Send follow-up e-mails based on donor behavior
• Create a donation meter on your website to share your fundraising results in real-time
Payments and Financial Management
• Collect credit card payments online using popular payment processors PayPal Standard, PayPal Web Payments Pro, Google Checkout or Authorize.net
• Track outstanding debts for every contact in your database, including their current balance
• Generate instant reports for payments, refunds, aging receivables and more to get a clear view of organization income
EXAMPLE CUSTOMER SITES
More than 6,000 small associations and local chaptersof national organizations are paid Wild Apricot customers
Professional Association Example
Professional Association Example
Business/Trade Association Example
Chamber of Commerce Example
Chamber of Commerce Example
Non-Profit Example
Non-Profit Example
Social/Recreational Club Example
Service Club Example
Sports Club Example
Learn More About Wild Apricot
• Get an instant free 30-day trial account at WildApricot.com – No credit card required, free support including pre-sales questions– Sign-up now at http://register.wildapricot.com/
• More information:– Videos - http://www.wildapricot.com/video– Webinars - http://www.wildapricot.com/webinars – Customer feedback - http://www.wildapricot.com/survey– Online help - http://help.wildapricot.com