Thilmany - TribalMind€¦ · • Stephen R. Covey's incredibly successful book is a pathway to...

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Synopsis Table of Content

Domain

100% reliability 100% validity50/50 mix

Analytical

Thinking

Design

Thinking

Intuitive

Thinking

.NET PatternsThilmany

• Thilmany, a .NET solutions

architect for Microsoft

Corporation, introduces patterns

for programmers working in the

.NET environment and presents a

library of patterns unique to the

.NET platform. In addition to

coverage of both lower- and

higher-level programming with

patterns, the book also includes

primers in XML and Web

services, as well as material on

debugging, exceptions, error

handling, and architecture. The

book is intended for software

developers and architects working

in or transitioning to .NET

environments. Annotation ©2003

Book News, Inc., Portland, OR

Pt. 1Building a Framework

with .NET

Ch. 1New Framework, New

Model, New Measures

Ch. 2

Framework Patterns:

Exception Handling,

Logging, and Tracing

Pt. 2Creating the Tiers of a

Framework

Ch. 3 Presentation-Tier Patterns

Ch. 4 Middle-Tier Patterns

Ch. 5 Persistence-Tier Patterns

Ch. 6

Process Patterns:

Applying .NET Patterns

to a Commercial Product

Ch. 7 Advanced Patterns

Business

Information

Data

Application

Technology

People

Project Management

http://search.barnesandnoble.com/booksearch/imageviewer.asp?ean=9780321130020




Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

4-Hour Work Week, TheFerriss

Business

Information

Data

Application

Technology

People

Project Management

• Teaches you: how to outsource

your life to overseas virtual

assistants for $5 per hour and do

whatever you want; and how blue

chip escape artists travel the world

without quitting their jobs. This

book also shows how to eliminate

50 per cent of your work in 48

hours using the principles of a

forgotten Italian economist.



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

7 Habits Of Highly Effective PeopleS.R. Covey

Business

Information

Data

Application

Technology

People

Project Management

• Stephen R. Covey's incredibly

successful book is a pathway to

wisdom and power. It offers a

revolutionary program to breaking

the patterns of self-defeating

behavior that keep us from

achieving our goals and reaching

our fullest potential, and describes

how to replace them with a

principle-focused approach to

problem-solving.

• With a balance of theory and

practical examples, this guide to

personal and professional life

describes seven principles of life

management. Targeted toward

anyone who is interested in

personal change, it guides you

through private victory, public

victory and renewal.

Pt. 1 Paradigms and principles

Ch. 1 Inside-Out

Ch. 2 The Seven habits – an overview

Pt. 2 Private victory

Ch. 3 Be proactive

Ch. 4 Begin with the end in mind

Ch. 5 Put first things first

Pt. 3 Public victory

Ch. 6 Think win/win

Ch. 7Seek first to understand, then to be

understood

Ch. 8 Synergize

Pt. 4 Renewal

Ch. 9 Sharpen the saw

Ch. 10 Inside-out again





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

80/20 PrincipleRichard Koch

Business

Information

Data

Application

Technology

People

Project Management

• Minority of causes lead to the majority

of results

• Knowledge of the problem

• Counter Intuitive

• Does not occur randomly and therefore

has deeper meaning in chaos theory

– Predictable non-linearity – self

organizing logic

– Economists – Spooky, eerie,

terrifyingly exact

• Butterfly effect – small feedback loops

lead to tipping point. This effect causes

the 20:80

• Analysis paralysis

• Principle: the whole system is more than

the some of its parts

• Principle: Principle of imbalance

• Principle: KISS

• Principle: Patterns Principle

• Principle: Principle of least effort – four

fifths of your effort is wasted

• Principle: The Counter Intuitive

Principle

1 Welcome to the 80/20 Principle

2 How to Think 80/20

3 The Underground Cult

4 Why Your Strategy Is Wrong

5 Simple Is Beautiful

6 Hooking the Right Customers

7The Top Ten Business Uses of the 80/20

Principle

8 The Vital Few Give Success to You

9 Being Free

10 Time Revolution

11 You Can Always Get What You Want

12 With a Little Help from Our Friends

13 Intelligent and Lazy

14 Money, Money, Money

15 The Seven Habits of Happiness

16 Progress Regained





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Ackoff’s Best: His Classic Writings On ManagementR. Ackoff

Business

Information

Data

Application

Technology

People

Project Management

• Compiled by the author, Ackoff's Best

encapsulates the author's most

controversial, influential, and wittiest

work to appear since the 1970s. Ackoff's

groundbreaking exploration of systems

theory and its effect on business

provides the backbone of this collection.

Also included are his most lasting and

thought-provoking writings on an array

of topics in business, society, and

human behavior that well reflect the

sweeping scope of Ackoff's intellect and

expertise. From managing teams,

maximizing the effectiveness of

information systems, and problem

solving, to creativity, crime, and the role

of the corporation in a democratic

society, these writings are a cornucopia

of insights, observations, and powerful

lessons that will help you maximize

your personal development and the

effectiveness of your organization.

Pt. I Systems

Ch. 1 Our Changing Concept of the World

Ch. 2 Reflections on Systems and Their Models

Ch. 3 Growth versus Development

Ch. 4 Toward a System of Systems Concepts

Ch. 5 Beating the System

Pt. II Planning

Ch. 6 The Nature of Planning

Ch. 7 Alternative Types of Planning

Ch. 8 Problem Treatments

Ch. 9 Mess Management

Ch. 10 Ends Planning

Ch. 11 Mission Statements

Ch. 12 Creativity and Constraints

Pt. III Applications

Ch. 13 Consumer Design

Ch. 14 Education

Ch. 15 Never Let Your Schooling Interfere with Your Education

Ch. 16 Crime

Ch. 17 The Effect of Advertising on Sales: A Study of Relations

Ch. 18 On Pairs and Trios: The Smallest Social Systems

Ch. 19 Why People Drink: Toward Understanding Objectives

Ch. 20 Corporate Perestroika: The Internal Market Economy

Ch. 21 Design of Management Systems

Pt. IV Science

Ch. 22 The Nature of Science and Methodology

Ch. 23 Objectivity

Ch. 24 Rationality

Ch. 25 The Future of Operational Research Is Past





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

ADSL and DSL TechnologiesW. Goralski

Business

Information

Data

Application

Technology

People

Project Management

• Ideal for telecommunications

engineers as well as DSL vendors,

this comprehensive volume clearly

explains ADSL and DSL

technology and provides detailed

information on installation,

network design, and security.

1.Welcome to the Information

Superhighway

2.The Public Switched Telephone Network:

A Network is a Network is a...

3. Loops and Trunks

4. Packet Switching and Circuit Switching

5. Backbone and Access Issues

6. Introducing the xDSL family

7. Symmetric DSLs

8. Asymmetric DSls

9. The ADSL Interface and System

10. Inside the ADSL Frames

11. ADSL in Action

12. Security Issues

13. The Other Side of ADSL: The DSLAM

14. DSL Migration Scenarios

15.Very High-speed Digital Subscriber Line

(VDSL)

16. Outstanding DSL Issues

17. International Issues and xDSL

18.DSL Deployment, Loop Qualification

and Testing



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Advanced BanterLloyd, Mitchinson

Business

Information

Data

Application

Technology

People

Project Management

• Have you ever wondered why most books

of quotations are stuffed full of rather

pedestrian quotes by people you've never

heard of?

It's a shame because a really good quotation

book, one which gathered the truest and

funniest insights of the best minds, and

organized them into 250 subjects, from

ambiguity to worry, (or from artichokes to

woodpeckers), a book which offered you a

useful take on almost every situation life

throws at you (from the death of your child's

guinea-pig to the unified theory of

everything), a sourcebook of wise one-

liners, of knock-out jokes, of droll asides

and heartfelt statements of truth and beauty,

a practical handbook of interestingness,

well, that would be worth having... And,

guess what? Those thoughtful gentleman at

QI have come up with one!

Five years of learning how to avoid the dull

stuff have left the QI team in a uniquely

good position to deliver this elusive holy

grail: the big, useful, funny and really very

good book of quotations.



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Agile & Iterative DevelopmentC. Larman

Business

Information

Data

Application

Technology

People

Project Management

• Larman outlines the principles and

best practices of iterative,

evolutionary, and agile approaches

to software development that

emphasize collaboration and

flexibility, illustrates those

practices in an example system for

tracking immigrants, and

overviews the work products and

core practices of the Scrum

process, extreme programming,

the unified process, and

evolutionary project management

(Evo). Annotation ©2003 Book

News, Inc., Portland, OR

1 Introduction

2 Iterative & Evolutionary

3 Agile

4 Story

5 Motivation

6 Evidence

7 Scrum

8 Extreme Programming

9 Unified Process

10 Evo

11 Practice Tips

12 Frequently Asked Questions





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Agile ModelingS.W. Ambler

Business

Information

Data

Application

Technology

People

Project Management

• The first book to cover Agile Modeling, a new

modeling technique created specifically for XP

projects eXtreme Programming (XP) has created

a buzz in the software development community-

much like Design Patterns did several years ago.

Although XP presents a methodology for faster

software development, many developers find

that XP does not allow for modeling time, which

is critical to ensure that a project meets its

proposed requirements. They have also found

that standard modeling techniques that use the

Unified Modeling Language (UML) often do not

work with this methodology. In this innovative

book, Software Development columnist Scott

Ambler presents Agile Modeling (AM)-a

technique that he created for modeling XP

projects using pieces of the UML and Rational's

Unified Process (RUP). Ambler clearly explains

AM, and shows readers how to incorporate AM,

UML, and RUP into their development projects

with the help of numerous case studies

integrated throughout the book.

• AM was created by the author for modeling XP

projects-an element lacking in the original XP

design

• The XP community and its creator have

embraced AM, which should give this book

strong market acceptance

• Companion Web site at agilemodeling.com

features updates, links to XP and AM resources,

and ongoing case studies about agile modeling.

Pt. 1 Introduction to Agile Modeling

Ch. 1 Introduction

Ch. 2 Agile Modeling Values

Ch. 3 Core Principles

Ch. 4 Supplementary Principles

Ch. 5 Core Practices

Ch. 6 Supplementary Practices

Ch. 7 Order from Chaos: How the AM Practices Fit Together

Pt. 2 Agile Modeling in Practice

Ch. 8 Communication

Ch. 9 Nurturing an Agile Culture

Ch. 10 Using the Simplest Tools Possible?

Ch. 11 Agile Work Areas

Ch. 12 Agile Modeling Teams

Ch. 13 Agile Modeling Sessions

Ch. 14 Agile Documentation

Ch. 15 The UML and Beyond

Pt. 3 Agile Modeling and eXtreme Programming (XP)

Ch. 16 Setting the Record Straight

Ch. 17 Agile Modeling and eXtreme Programming

Ch. 18 Agile Modeling Throughout the XP Lifecycle

Ch. 19 Modeling During the XP Exploration Phase

Ch. 20 Modeling During an XP Iteration: Searching for Items

Ch. 21 Modeling During an XP Iteration: Totaling an Order

Pt. 4 Agile Modeling and the Unified Process

Ch. 22 Agile Modeling and the Unified Process

Ch. 23 Agile Modeling throughout the Unified Process Lifecycle

Ch. 24 Agile Business Modeling

Ch. 25 Agile Requirements

Ch. 26 Agile Analysis and Design

Ch. 27 Agile Infrastructure Management

Ch. 28 Adopting AM on an UP Project

Pt. 5 Looking Ahead

Ch. 29 Adopting Agile Modeling or Overcoming Adversity

Ch. 30 Conclusion: Choose to Succeed





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Agile Software DevelopmentR.C. Martin

Business

Information

Data

Application

Technology

People

Project Management

• Best selling author and world-renowned

software development expert Robert C.

Martin shows how to solve the most

challenging problems facing software

developers, project managers, and

software project leaders today.

• This comprehensive, pragmatic tutorial

on Agile Development and eXtreme

programming, written by one of the

founding father of Agile Development:

Teaches software developers and project

managers how to get projects done on

time, and on budget using the power of

Agile Development.

• Uses real-world case studies to show

how to of plan, test, refactor, and pair

program using eXtreme programming.

• Contains a wealth of reusable C++ and

Java code.

• Focuses on solving customer oriented

systems problems using UML and

Design Patterns.

Sect. 1 Agile Development

Sect. 2 Agile Design

Sect. 3 The Payroll Case Study

Sect. 4 Packaging the Payroll System

Sect. 5 The Weather Station Case Study

Sect. 6 The ETS Case Study





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

AmazoniaJ. Marcus

Business

Information

Data

Application

Technology

People

Project Management

• James Marcus was hired as a senior editor at

Amazon.com in 1996, giving him a ringside seat

for the company's explosive rise and dismal

wallet-busting swoon. Now—as the e-commerce

giant makes an astonishing comeback—he tells

all. Unlike the recent crop of dot.com memoirs,

this is no tale of a bankrupt and brokenhearted

entrepreneur. Marcus came aboard as a self-

described "token humanist," and his take on the

new economy juggernaut is predominantly a

cultural one. Why, he asks, did Jeff Bezos's

brainchild become the key symbol of Internet

euphoria? How did the company change as it

morphed from a miniscule start-up to a global,

multibillion-dollar leviathan? Was the Web

breaking more promises than it kept? And

finally: What could an editor do to resist being

transformed into a hyperventilating shill?

• In answering these questions, Marcus takes us to

meetings, job interviews, trade shows, and

corporate retreats. We spend a freezing holiday

season at the warehouse, and a considerably

warmer afternoon at the company's summer

picnic—where Bezos himself mans the dunk

tank. Amazonia is a work of rare wit and razor-

sharp observation, and a superlative guide to

America's lost world of the nineties.

• Author Biography: From 1996 to 2001 James

Marcus was employed as Senior Editor at

Amazon.com. His journalism has appeared in

the Atlantic Monthly, the Village Voice, the New

York Times Book Review, the Nation, Newsday,

the Washington Post Book World, Salon, and

The New York Review of Books. He lives in New

York City.





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Analysis PatternsM. Fowler

Business

Information

Data

Application

Technology

People

Project Management

• Recognizing that conceptual patterns cannot

exist in isolation, the author also presents a

series of "support patterns" that discuss how

to turn conceptual models into software that

in turn fits into an architecture for a large

information system. Included in each pattern

is the reasoning behind their design, rules

for when they should and should not be

used, and tips for implementation. The

examples presented in this book comprise a

cookbook of useful models and insight into

the skill of reuse that will improve analysis,

modeling and implementation.

• Intended for analysts, designers and

programmers, this book describes patterns in

object-oriented models of business software.

The first section provides analysis patterns

from conceptual business models. It catalogs

modeling results and covers analysis

patterns in domains such as trading,

measurement, accounting and organizational

relationships. The second section focuses on

support patterns. The support patterns show

how analysis patterns fit into information

systems architecture and how conceptual

models turn into software interfaces. It also

covers layered architecture, application

facades, associated patterns and design

templates.

Ch. 1 Introduction

Ch. 2 Accountability

Ch. 3 Observations and Measurements

Ch. 4 Observations for Corporate Finance

Ch. 5 Referring to Objects

Ch. 6 Inventory and Accounting

Ch. 7 Using the Accounting Models

Ch. 8 Planning

Ch. 9 Trading

Ch. 10 Derivative Contracts

Ch. 11 Trading Packages

Ch. 12Layered Architecture for Information

Systems

Ch. 13 Application Facades

Ch. 14Patterns for Type Model Design

Templates

Ch. 15 Association Patterns

Ch. 16 Afterword



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Applying UML And PatternsC. Larman

Business

Information

Data

Application

Technology

People

Project Management

• Master the Unified Modeling Language, the

new standard for object orientation.

• It's not enough just to learn an object-oriented

language. A proficient programmer must also

have the ability to design robust, scalable,

maintainable systems. Applying UML and

Patterns was written especially to provide the

foundation for a complete understanding of

the object paradigm, and how to put it to

practical use.

• Applying UML and Patterns provides

beginning object programmers with a detailed

activity roadmap to guide them through each

step of requirements, analysis, design, and

coding. This book strongly emphasizes

translating theoretical concepts to practical

applications, including:

• Mapping object-oriented diagrams directly to

Java code

• Expressing models using UML

• Integrating patterns for analysis and design

• Creating layered architectures

• Building frameworks

• Using a single integrated case study

throughout the book, Applying UML and

Patterns provides a comprehensive, hands-on

approach that gives a thorough grounding to

beginning and intermediate programmers.

Ch. 1 Introduction

Ch. 2 Plan and Elaborate Phase

Ch. 3 Analyze Phase (1)

Ch. 4 Design Phase (1)

Ch. 5 Construction Phase (1)

Ch. 6 Analyze Phase (2)

Ch. 7 Design Phase (2)

Ch. 8 Special Topics



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Architecture And Patterns For IT Service Management,..C.T. Betz

Business

Information

Data

Application

Technology

People

Project Management

• The book presents on-the-ground coverage

of enabling IT governance in architectural

detail, which you can use to define a

strategy and start executing. It fills the gap

between high-level guidance on IT

governance, and detailed discussions about

specific vendor technologies. It is a next-

step book that answers the question: OK, we

need to improve the way we run IT — now

what? It does this through:

• A unique value chain approach to

integrating the COBIT, ITIL, and CMM

frameworks into a coherent, unified whole

• A field-tested, detailed conceptual

information model with definitions and

usage scenarios, mapped to both the process

and system architectures

• Analysis of current system types in the IT

governance and enablement domains:

integration opportunities, challenges, and

evolutionary trends

• Patterns for integrating the process, data,

and systems views to support specific

problems of IT management.

• Specific attention throughout to issues of

building a business case and real-world

implementation.

Pt. 1 The IT Value Chain

Ch. 1Introduction: Shoes for the Cobbler’s

Child

Ch. 2The IT Value Chain: a process

foundation

Pt. 2 Supporting the IT value chain

Ch. 3 A supporting data architecture

Ch. 4 A supporting system architecture

Ch. 5 Patterns for IT Enablement





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Art of Strategy, TheDixit, Nalebuff

Business

Information

Data

Application

Technology

People

Project Management

• 'Brilliantly demonstrated in "Thinking

Strategically" [ISBN 9780393310351],

game theory is bursting with lessons for us

all' - "The Observer". Here the authors

provide the long-awaited sequel. Game

theory means rigorous strategic thinking. It's

the art of anticipating your opponent's next

moves, knowing that your rival is trying to

do the same thing to you. Though parts of

game theory involve common sense, much

is counterintuitive and it can only be

mastered by developing a new way of

seeing the world. Using case studies, the

authors show how nearly every business and

personal interaction has a game theory

component to it. The authors look at

questions such as whether the winners of

reality-TV contests are instinctive game

theorists or if big-time investors see things

that most people miss and what great poker

players know that the average person

doesn't. Mastering game theory will make

the reader more successful in business and

life: this lively book is the key to that

mastery.

Pt. I

1 Ten Tales of Strategy

2Games Solvable by Backward

Reasoning

3Prisoners’ Dilemmas and How to

Resolve Them

4 A Beautiful Equilibrium

Epilogue to Part I

Pt. II

5 Choice and Chance

6 Strategic Moves

7 Making Strategies Credible

Epilogue to Part II: A Noble History

Pt. III

8Interpreting and Manipulating

Information

9 Cooperation and Coordination

10 Auctions, Bidding, and Contests

11 Bargaining

12 Voting

13 Incentives

14 Case Studies

Further Reading

Workouts

Notes



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Art of War, The Sun Tzu

Business

Information

Data

Application

Technology

People

Project Management

• Healing arts and the martial arts

• Both involve strategy in dealing with

disharmony

• In both, knowledge of the problem is

key to the solution - Archetypes

• Peak of Sun Tzu’s message is to make

conflict altogether unnecessary

• Choosing our battles

– Foil the enemies plots

– Ruin their alliances

– Attack their armed forces

– Besiege their cities

• Based on underlying political system

• Principle: Conflict is inevitable


• Principle: Principle of least effort


Principle

1 Initial Estimations

2 Waging War

3 Planning Offensives

4 Military Disposition

5 Strategic Military Power

6 Vacuity and Substance

7 Military Combat

8 Nine Changes

9 Maneuvering the Army

10 Configurations of Terrain

11 Nine Terrains

12 Incendiary Attacks

13 Employing Spies





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Aviation Maintenance ManagementH.A. Kinnison

Business

Information

Data

Application

Technology

People

Project Management

• This unique resource helps managers

develop and run efficient, reliable, and cost-

effective airline maintenance programs.

Former Boeing official and now Embry-

Riddle Aeronautical University teacher

Harry Kinnison's Aviation Maintenance

Management shows you every step of

planning a maintenance program and getting

it up and running. More than that, it helps

you:

• Save money by maintaining aircraft to a

higher standard

• Minimize aircraft downtime while slashing

maintenance and repair costs

• Apply systems concepts for improved

integration and communication

• Upgrade technical and provisioning

functions

• Improve efficiency in meeting regulatory

requirements

• Identify and monitor maintenance program

problems and trends

• Stay on top on quality assurance, quality

control, reliability standards, and safety

issues

• Fine-tune your approach to the human

factors in maintenance

Ch. 1 Why we have to do maintenance

Ch. 2 Development of maintenance programs

Ch. 3 Definitions, goals, and objectives

Ch. 4 Aviation industry certification requirements

Ch. 5 Documentation for maintenance

Ch. 6 Requirements for a maintenance program

Ch. 7The maintenance and engineering

organization

Ch. 8 Engineering

Ch. 9 Production planning and control

Ch. 10 Technical publications

Ch. 11 Technical training

Ch. 12 Computer support

Ch. 13 Line maintenance (on-aircraft)

Ch. 14 Hangar maintenance (on-aircraft)

Ch. 15 Maintenance overhaul shops (off-aircraft)

Ch. 16 Material support

Ch. 17 Quality assurance

Ch. 18 Quality control

Ch. 19 Reliability

Ch. 20 Maintenance safety





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Balanced ScorecardR.S. Kaplan; D.P. Norton

Business

Information

Data

Application

Technology

People

Project Management

• The Balanced Scorecard translates a

company's vision and strategy into a

coherent set of performance measures.

The four perspectives of the scorecard--

financial measures, customer

knowledge, internal business processes,

and learning and growth--offer a

balance between short-term and long-

term objectives, between outcomes

desired and performance drivers of

those outcomes, and between hard

objective measures and softer, more

subjective measures. In the first part,

Kaplan and Norton provide the

theoretical foundations for the Balanced

Scorecard; in the second part, they

describe the steps organizations must

take to build their own Scorecards; and,

finally, they discuss how the Balanced

Scorecard can be used as a driver of

change.

1Measurement and Management in the

Information Age

2Why Does Business Need a Balanced

Scorecard?

3 Financial Perspective

4 Customer Perspective

5 Internal-Business-Process Perspective

6 Learning and Growth Perspective

7Linking Balanced Scorecard Measures to

Your Strategy

8 Structure and Strategy

9Achieving Strategic Alignment: From Top

to Bottom

10Targets, Resource Allocation, Initiatives,

and Budgets

11Feedback and the Strategic Learning

Process

12Implementing a Balanced Scorecard

Management Program



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

BlinkMalcolm Gladwell

Business

Information

Data

Application

Technology

People

Project Management

• Principle of thin slicing

• Law of the secret sense

• Opposite of analysis paralysis

• Strawberry Jam

• Moving from contextual to

physical – X over

• Principle: Beware the Cross over

• Principle: A little bit of knowledge

goes a long way.

• Principle: The Law of 9 of 9’s

1The Theory of Thin Slices: How a little

bit of knowledge goes a long way

2The Locked Door: The secret life of snap

decisions

3The Warren Harding Error: Why we fall

for tall, dark, and handsome men

4Paul Van Ripper’s Big Victory: Creating

structure for spontaneity





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Broadband CommunicationsB Kumar

Business

Information

Data

Application

Technology

People

Project Management

• This comprehensive reference focuses

on the latest developments and

revolutionary technologies emerging in

the field of broadband communications.

Data and telecommunications

professionals will use this guide for

practical information on the

technology's

standards,services,architectures,applicati

ons,markets,and key players. As well as

emphasizing the Asynchronous Transfer

Mode (ATM) technology,its

protocol,and its switching and working

environment, Balaji Kumar also details

other surrounding technologies that are

or will be the future of broadband

communications in transmission and

switching domains such as

FDDI,DQDB,Frame Relay,SMDS,and

SONET.

Pt. 1 Overview of Communications Networks

Ch. 1 Communication Basics

Ch. 2 Evolution of BISDN

Pt. 2 The Basics

Ch. 3 FDDI and DQDB

Ch. 4 Frame Relay

Ch. 5 Advanced Frame Relay

Ch. 6 Switched Multimegabit Data Service

Ch. 7 Advanced SMDS

Ch. 8 ATM

Ch. 9 SONET/SDH

Pt. 3 Broadband Architecture

Ch. 10 BISDN Lower Layers

Ch. 11 BISDN Higher Layers

Ch. 12 Other Aspects of BISDN

Pt. 4 Broadband ATM Switching and Transmission

Ch. 13 ATM-Based Broadband Switching

Ch. 14 Broadband Transmission Network

Pt. 5 ATM Environments

Ch. 15 ATM in Local Area Networks

Ch. 16 ATM in Wide Area Networks

Ch. 17 ATM in Public Networks

Ch. 18 ATM in CATV Networks

Pt. 6 Broadband Network Design

Ch. 19 Broadband Access Network Design

Ch. 20 Broadband Backbone Network Design

Pt. 7 Miscellaneous

Ch. 21 ATM/Broadband Around the World

Ch. 22 Telecommunications Standards

Ch. 23 ATM Equipment Vendors

Ch. 24 The Future of Broadband Communications



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Building An Enterprise Architecture PracticeVan Den Berg; Van Steenbergen

Business

Information

Data

Application

Technology

People

Project Management

• Is your enterprise architecture making a

difference? Does it contribute to the goals of

your company? Are the architects your best paid

employees? If you are striving for a full-hearted

yes to these questions, this is the book for you.

• Building an Enterprise Architecture Practice

provides practical advice on how to develop

your enterprise architecture practice. The

authors developed different tools and models to

support organizations in implementing and

professionalizing an enterprise architecture

function. The application of these tools and

models in many different organizations forms

the basis for this book. The result is a hands-on

book that will help you to avoid certain pitfalls

and achieve success with enterprise architecture.

• A lot of organizations nowadays have a team of

enterprise architects at work but struggle with

questions like:

• How do I show the added value of enterprise

architecture?

• How do I determine what specific architectures

are necessary for my organization?

• What steps do I need to take to improve my

enterprise architecture practice?

• How do I fulfill the role of enterprise architect?

• These questions are answered in this book and

illustrated with a lot of best practices.

1 Introduction

2Success With Architecture Is Not

Automatic

3 Vision Of Architecture

4 Effective Architecture

5 A SWOT Analysis Of The Process

6 Priorities In The Architectural Process

7 The Architect As A Success Factor

8 Making Changes One Step At A Time

9 Conclusion





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Building And Managing The Meta Data RepositoryMarco

Business

Information

Data

Application

Technology

People

Project Management

• Meta data repositories can provide your

company with tremendous value if they are

used properly and if you understand what they

can, and can't, do. Written by David Marco,

the industry's leading authority on meta data

and well-known columnist for DM Review,

this book offers all the guidance you'll need

for developing, deploying, and managing a

meta data repository to gain a competitive

advantage. After illustrating the fundamental

concepts, Marco shows you how to use meta

data to increase your company's revenue and

decrease expenses. You'll find a

comprehensive look at the major trends

affecting the meta data industry, as well as

steps on how to build a repository that is

flexible enough to adapt to future changes.

This vendor-neutral guide also includes

complete coverage of meta data sources,

standards, and architecture, and it explores the

full gamut of practical implementation issues.

Taking you step-by-step through the process

of implementing a meta data repository,

Marco shows you how to:

• Evaluate meta data tools

• Build the meta data project plan

• Design a custom meta data architecture

• Staff a repository team

• Implement data quality through meta data

• Create a physical meta data model

• Evaluate meta data delivery requirements

A. Laying the Foundation

1 Introducing Meta Data and Its Return

2 Investment Meta Data Fundamentals

3 Meta Data Standards

B Implementing a Meta Data Repository

4Understanding and Evaluating Meta Data

Tools

5Organizing and Staffing the Meta Data

Repository

6 Project

7 Building the Meta Data Project Plan

8 Constructing a Meta Data Architecture

9Implementing Data Quality through Meta

Data

10 Building the Meta Model

11 Meta Data Delivery

12 The Future of Meta Data



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Building Application FrameworksFayad; Schmidt; Johnson

Business

Information

Data

Application

Technology

People

Project Management

• Object-oriented application frameworks are a

very important issue for the software industry as

well as academia at this time when software

systems are becoming increasingly complex. We

believe that object-oriented application

frameworks will be at the core of leading-edge

software technology of the twenty-first century.

This part provides a complete overview of the

application frameworks and other component-

based reuse approaches. Part One is made up of

three chapters and a sidebar.

• Reuse of software has been one of the main

goals of software engineering for decades.

Reusing software is not simple, and most efforts

resulted in small reusable, blackbox

components. With the emergence of the object-

oriented paradigm, the enabling technology for

reuse of larger components became available

and resulted in the definition of object-oriented

application frameworks. Frameworks attracted

attention from many researchers and software

engineers, and frameworks have been defined

for a large variety of domains. The claimed

advantages of frameworks include increased

reusability and reduced time to market for

applications. Chapter 1 is an introduction and

provides complete coverage of application

framework issues. Chapter 1 defines application

frameworks, provides several classifications of

application frameworks, describes the

characteristics of application frameworks,

discusses the pros and cons of application

frameworks, and contrasts the frameworks with

other reuse approaches.

Pt. 1 Framework Overview

Sidebar 1 Enterprise Frameworks

Pt. 2 Framework Perspectives

Sidebar 2

Viewpoints and Frameworks in

Component-Based Software

Design

Pt. 3 Frameworks and Domain Analysis

Sidebar 3Frameworks and Domain Models:

Two Sides of the Same Coin

Pt. 4 Framework Development Concepts

Sidebar 4Formal Design and Performance

Evaluation

Pt. 5Framework Development

Approaches

Sidebar 5 Framelets - Small Is Beautiful

Sidebar 6 Enduring Business Themes

Pt. 6 Framework Testing and Integration

Sidebar 7 Built-In Test Reuse

Pt. 7 Framework Documentation

Sidebar 8Documenting Frameworks:

Solitaire Is Not Alone

Pt. 8Framework Management and

Economics

Sidebar 9Framework Maintenance: Vendor

Viewpoint



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Building Enterprise Information ArchitecturesCook

Business

Information

Data

Application

Technology

People

Project Management

• Provides the easy to use Zachman

Framework to develop the

business views of an architecture.

• Discusses Plato's Classification

Theory as used for information

processing.

• Data to Process Affinity helps

segment the architecture into

components.

• Describes how DBMS, Data

Dictionaries and Distributed

Computing were intended to be

used to control the architecture in

companies.

• Shows that Data Modeling based

on classification theory needs to

be used by business people to

understand their information

needs.

1 Historical Perspective

2Gaining Support for an Enterprise Information

Architecture

3The Business Approach to Enterprise

Information Architecture Design

4 The Ballpark View of the Process Architecture

5 The Ballpark View of the Data Architecture

6 The Business Owner's View

7The Business Views of the Technology

Architecture

8 Making It Happen

Bibliography

Index



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Building Enterprise TaxonomiesStewart

Business

Information

Data

Application

Technology

People

Project Management

• Taxonomies have been

fundamental to organizing

knowledge and information for

centuries. Now they are the

backbone of well organized

information systems and the

lynchpin of findability in an online

world. This book is the fist

taxonomy primer to present how

to design, create, apply and

maintain structured vocabularies

specifically for digital information.

This comprehensive and

accessible guide explains how to

make sure both content creators

and content consumers are

speaking the same language.

1 Findability

2 Metadata

3 Taxonomy

4 Preparations

5 Terms

6 Structure

7 Interoperability

8 Ontology

9 Folksonomy



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Building Intelligent .NET ApplicationsS. M. Rea

Business

Information

Data

Application

Technology

People

Project Management

• It seems like only yesterday "the

net" was something you could

hang a printer on to share with

your neighbors, if you were lucky.

In this hybrid, the author describes

Computer Intelligence (CI), a

branch of Artificial Intelligence

that seeks to enhance traditional

business applications by giving

computers the abilities to learn and

evolve. The author steps through

speech applications, including

telephony and multimodal speech

applications, data-mining

predictions, the creation of an

evolving database, and the use of

an "agent" as part of the CI

environment. She also prepares us

for what is to come, which is

doubtless far beyond those of us

who once lusted for a printer can

imagine. Annotation ©2004 Book


Read an Excerpt

Ch. 1 Introduction

Ch. 2 Creating applications that talk

Ch. 3 Telephony applications

Ch. 4 Multimodal speech applications

Ch. 5 Data-mining predictions

Ch. 6Applying data-mining

predictions

Ch. 7 An evolving database

Ch. 8 Building an agent

Ch. 9The future of enhanced

computing





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Building Interactive Entertainment And E-Commerce ContentP.Krebs

Business

Information

Data

Application

Technology

People

Project Management

• Tools and official guidelines for

designing content that's both PC-

and TV-friendly

• Microsoft's interactive television

design standards in an easy-to-

follow tutorial

• Addresses growing market

demand for practical information

on uniting Web and television

technologies

• Features fully tested samples to

aid learning, along with ready-to-

use HTML templates to speed the

process of developing enhanced

TV content

• CD features Help files, case

studies, the WebTV Simulator,

and the Interactive Programming

Suite developed by the Windows

98 team

Pt. 1 Microsoft TV Primer

Possibilities for Microsoft TV

Introducing the Microsoft TV Platform

Fast Track for Creating Microsoft TV Content

Pt. 2 Microsoft TV Design Guide

Guidelines for Designing Microsoft TV Content

Layering Web Content over Full-Screen TV

Layering TV over Web Content

Formatting Text with Style Sheets

Selecting Colors for Microsoft

Creating Text for Microsoft TV

Audio and Video Support for Microsoft TV

Pt. 3 Delivering Microsoft TV Content

Fundamentals of Delivering Interactive TV

Creating Interactive TV Links

Pt. 4 Microsoft TV E-Commerce

Creating Forms for Microsoft TV Content

Creating Bob’s Pizza

Building Bob’s Order Entry Page

Creating ASP-ADO Code to Interface

Pt. 5 Microsoft TV Programmer’s Guide

ATVEF and Content Creation Standards

HTML 4.0 for Microsoft TV

CSS Support for Microsoft TV

Document Object Model for Microsoft TV

DHTML for Microsoft TV



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Building Systems From Commercial ComponentsWallnau; Hissam; Seacord

Business

Information

Data

Application

Technology

People

Project Management

• A principal source of risk in

component-based software design,

say Wallnau and two other

technicians at the institute, Scott

A. Hissam and Robert C. Seacord,

is a lack of knowledge about how

components should be integrated

and how they behave when

integrated. To mitigate that risk,

they introduce several concepts,

among them the component

ensemble as a design abstraction,

blackboards as a fundamental

design notation, and a process for

exposing design risk. They speak

to practicing and student software

engineers.

Pt. 1 Fundamentals

Ch. 1 Components Everywhere

Ch. 2 The Unfinished Revolution

Ch. 3 Engineering Design & Components

Ch. 4 Requirements & Components

Ch. 5 Ensembles & Blackboards

Ch. 6 Model Problems

Ch. 7 Managing the Design Space

Ch. 8 Storing Competence

Ch. 9 The Multi-Attribute Utility Technique

Ch. 10 Risk-Misfit

Ch. 11 Black Box Visibility

Pt. 2 Case Study

Ch. 12 The DIRS Case Study

Ch. 13 Applet Ensemble: The Opening

Ch. 14 Public Key Infrastructure

Ch. 15 A Certification Odyssey

Ch. 16 Applet Ensemble: The Middlegame

Ch. 17 Secure Applet Ensemble

Ch. 18 Instrumented Model Problem

Ch. 19 Sorbet: A Custom Ensemble

Ch. 20 Hardware Components

Ch. 21 Into the Black Box

Ch. 22 Applet Ensemble: The Endgame

Ch. 23 Secure Applet Ensemble Redux

Ch. 24 Conclusion & Retrospective

Pt. 3 Onward

Ch. 25 Getting Started

Ch. 26 The Prophecles





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Built To LastJ. Collins; J. Porras

Business

Information

Data

Application

Technology

People

Project Management

• Groundbreaking research into the

development of America's most enduring

and successful corporations that shatters

myths, provides new insights, and gives

practical guidance for companies that would

like to follow in their footsteps.

• Jim Collins and Jerry Porrass', faculty at

Stanford's Graduate School of Business,

have discovered what makes visionary

companies- ones that beat their competitors

decade after decade, withstand the vagaries

of the marketplace, make a significant

impact on the world, and have out

performed t he stock market by 15 times

since 1926.

• They conclude that a visionary company is

not contingent on one brilliant CEO, but on

elements that transcend any individual

leader. Companies such as 3M, Walt

Disney, Motorola, Merck, and General

Electric share lasting characteristics that

distinguish them from less visionary

companies, such as: preserving a fixed core

ideology, yet having the ability to adapt;

going beyond culture to embrace "cultism";

creating what the authors call BHAGs (big,

hairy, audacious goals); mimicking the

biological evolution of the species; and

having a strong sense of purpose beyond

making money.

Ch. 1 The best of the best

Ch. 2 Clock building, not time telling

Interlude : no "tyranny of the OR"

Ch. 3 More than profits

Ch. 4 Preserve the core / stimulate progress

Ch. 5 Big hairy audacious goals

Ch. 6 Cult-like cultures

Ch. 7 Try a lot of stuff and keep what works

Ch. 8 Home-grown management

Ch. 9 Good enough never is

Ch. 10 The end of the beginning

Ch. 11 Building the vision





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Business @ The Speed Of ThoughtB. Gates

Business

Information

Data

Application

Technology

People

Project Management

• The CEO and chairman of

Microsoft shows how technology

has become key factor in

effectively operating businesses;

discusses how the creation of a

world-class digital nervous system

will provide constant learning and

promote success; and provides in-

depth examples of companies that

used technology to turn failure

into victory.

I Information Flow is Your Lifeblood

1 Manage with the Force of Facts

2 Can Your Digital Nervous System Do This?

3 Create a Paperless Office

II Commerce: The Internet Changes Everything

4 Ride the Inflection Rocket

5 The Middleman Must Add Value

6 Touch Your Customers

7 Adopt the Web Lifestyle

8 Change the Boundaries of Business

9 Get to Market First

III Manage Knowledge to Improve Strategic Thought

10 Bad News Must Travel Fast

11 Convert Bad News to Good

12 Know Your Numbers

13 Shift People into Thinking Work

14 Raise Your Corporate IQ

15 Big Wins Require Big Risks

IV Bring Insight to Business Operations

16 Develop Processes That Empower People

17 Information Technology Enables Reengineering

18 Treat IT as a Strategic Resource

V Special Enterprises

19 No Health Care System Is an Island

20 Take Government to the People

21 When Reflex Is a Matter of Life and Death

22 Create Connected Learning Communities

VI Expect the Unexpected

23 Prepare for the Digital Future



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Business Data CommunicationsD A Stamper

Business

Information

Data

Application

Technology

People

Project Management

• This much anticipated revision of

a leading business data

communications book will offer

the most current information

available. New chapters will

include coverage of the Internet,

digital cash, and Internet

technology.

1 Introduction to Data Communications

2Physical Aspects of Data

Communications: Media

3Physical Aspects of Data

Communications: Data Transmission

4 Common Carrier Services

5 Introduction to Networks

6 LAN Hardware

7LAN Topologies and Media Access

Control

8 LAN System Software

9 LAN Considerations

10 WAN Hardware

11WAN Topologies and Transmission

Services

12 WAN System Software

13 Accessing and Using the Internet

14 Internet Technology

15 WAN Implementations

16 Network Interconnections

17 Network Management Objectives

18 Network Management Systems

19Security, Recovery, and Network

Applications

20 Distributed Systems



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Business DynamicsSterman

Business

Information

Data

Application

Technology

People

Project Management

• The leading authority on system

dynamics explains this approach

to organizational problem solving,

emphasizing simulation models to

understand issues such as

fluctuating sales, market growth

and stagnation, the reliability of

forecasts and the rationality of

business decision-making. The CD

includes modeling software from

Vensim, ithink, and PowerSim.

Pt. I Perspective and Process

1 Learning in and about Complex Systems

2 System Dynamics in Action

3 The Modeling Process

4 Structure and Behavior of Dynamic Systems

Pt. II Tools for Systems Thinking

5 Causal Loop Diagrams

6 Stocks and Flows

7 Dynamics of Stocks and Flows

8 Closing the Loop: Dynamics of Simple Structures

Pt. III The Dynamics of Growth

9S-Shaped Growth: Epidemics, Innovation Diffusion and the

Growth of New Products

10 Path Dependence and Positive Feedback

Pt. IV Tools for Modeling Dynamic Systems

11 Delays

12 Co-flows and Aging Chains

13 Modeling Decision Making

14 Forming Non-linear Relationships

Pt. V Instability and Oscillation

15Modeling Human Behavior: Bounded Rationality or Rational

Expectations?

16 Forecasts and Fudge Factors: Modeling Expectation Formation

17 Supply Chains and the Origin of Oscillations

18 Managing Supply Chains in Manufacturing

19 The Labor Supply Chain and the Origin of Business Cycles

20 The Invisible Hand Sometimes Shakes: Commodity Cycles

Pt. VI Validation and Model Testing

21 Truth and Beauty

Pt. VII Commencement

22 Challenges for the Future



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Business Engineering With OTTaylor

Business

Information

Data

Application

Technology

People

Project Management

• All the ideas, examples and

designs are drawn from the

author's years of experience in

designing object-oriented business

models for Fortune 500

companies. This concise, practical

book contains proven techniques

on applying object technology for

the design and analysis of business

information systems (IS).

Demonstrates how to overcome IS

limitations in the re-engineering

process.

1 Engineering an Organization

2 Model-Based Business Systems

3 Building Models with Objects

4 Preparing for a Design Session

5 A Convergent Engineering Session

6 Detailing a Business Design

7 A Framework for Business Objects

8 Optimizing a Business Design

9 A Life Cycle for Convergent Engineering



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Business IntelligenceLoshin

Business

Information

Data

Application

Technology

People

Project Management

• How can a manager transform a

company's wealth of information

into profits? The answer lies in

this book. Business intelligence

(BI) is the sum total of best

practices, tools, methods, and

processes used to transform an

organization's data into actionable

knowledge. Written by an expert

in data management and

knowledge discovery to enhance

business applications, Business

Intelligence: The Savvy Manager's

Guide outlines the technical,

management, and political issues

for building a successful business

intelligence and information

exploitation program--from the

basics of a BI plan to the actual

use of discovered knowledge.

Ch. 1Business Intelligence and

Information Exploitation

Ch. 2 The Value of Business Intelligence

Ch. 3 Planning for Success

Ch. 4The Business Intelligence

Environment

Ch. 5Business Models and Information

Flow

Ch. 6Data Warehouses, Online Analytical

Processing, and Metadata

Ch. 7 Business Rules

Ch. 8 Data Profiling

Ch. 9Data Quality and Information

Compliance

Ch. 10 Information Integration

Ch. 11 The Value of Parallelism

Ch. 12 Alternate Information Contexts

Ch. 13 Data Enhancement

Ch. 14Knowledge Discovery and Data

Mining

Ch. 15 Using Publicly Available Data

Ch. 16 Quick Reference Guide



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Business ModelsWatson

Business

Information

Data

Application

Technology

People

Project Management

• Different Business Models is different from

other investment books because it breaks new

ground. It deploys 129 business models to

empower an outside investor to analyze the

internal competitive advantage of companies

and sectors. Competitive advantage Strong

competitive advantage is only achieved by

having low costs and/or doing something

different from the competition. This must add

value to the customer, who then pays a premium

price. He is glued to the company, which will

earn dependable revenue streams and be in the

profit zone. Key features- 64 company business

models are scored for competitive advantage.

They include moats, recurring revenues, product

differentiation, bolt-on acquisitions and

bargaining power.- 65 sector business models

are scored for competitive advantage. They

include recession resistance, must-have

products, sticky customers, toll bridges and

megatrends.- The economic cycle is the ultimate

arbiter of investment success or failure.- Other

important tools are growth at a reasonable price,

technical analysis, scuttle butting, accounting for

growth and investment axioms. Conclusion

Business Models unearths the best companies to

outperform in a bull or bear market, giving

investors a real advantage. They can correctly

evaluate a company or sector in 15 minutes and

emulate Warren Buffett, who uses business

models to invest in companies with strong

competitive advantage.





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Business Models: A Strategic Management ApproachAFUAH

Business

Information

Data

Application

Technology

People

Project Management

• Business Models: A Strategic Management Approach

by Allan Afuah represents a new kind of book.

Business models are about making money and most

firms are in business to make money (a profit). It is

therefore no surprise that the phrase "business model"

is increasingly finding its way into CEO speech after

speech and in business school functional areas from

accounting to finance to marketing to strategy.

Because strategic management is inherently

integrative in nature and increasingly more focused on

firm performance, strategy textbooks have come

closest to addressing the subject of business models,

but only implicitly and partially so.

• Business Models: A Strategic Management Approach

draws on the latest research in strategic management

to explicitly and fully explore business models. It

draws on the latest research on to explore which

activities a firm performs, how it performs them, and

when it performs them to make a profit. It offers an

integrated framework for understanding the

relationship between the set of activities that a firm

chooses to perform, its revenue model, its cost

structure, its resources and capabilities, the

competitive forces in the firm's industry, and its

ability to sustain a competitive advantage even in the

face of change. It provides the link between resources,

product-market positions and profits¿how resources

and product-market positions are translated into

profits. (Existing strategy texts demonstrate

correlation between resources or product-market

positions and profits, not their translation into profits).

Additionally, it explores the relationship between

business models and corporate social responsibility as

well as the international component to business

models. It offers a definition of business models that

is deeply rooted in the resource-based and product-

market theories of strategy.

Pt. 1Positions, activities, resources, industry factors,

and cost

Ch. 1 Introduction and overview

Ch. 2 Customer value and relative positioning

Ch. 3 Pricing to optimize revenues

Ch. 4 Sources of revenues and market targets

Ch. 5Connected activities for a profitable business

model

Ch. 6Resources and capabilities : the roots of

business models

Ch. 7 Executing a business model

Ch. 8 Innovation, sustainability, and change

Ch. 9 Analyzing the cost of a business model

Ch. 10Analyzing the sources of profitability and

competitive advantage in a business model

Ch. 11 Financing and valuing a business model

Ch. 12 Business model planning process

Ch. 13 Corporate social responsibility and governance

Pt. 2 Cases

1 Viagra : a hard act to follow

2 Eclipse : the next big thing in small aircraft

3 Salton, Inc. and the George Foreman Grill

4 Satellite Digital Audio Radio Service (SDARS)

5 Segway : segue to ...

6LEGO bionicle : the building blocks to core

competency?

7KPN mobile and the introduction of i-Mode in

Europe

8 Lipitor : at the heart of Warner-Lambert

9eBay : growing the world's largest online trading

community

10 Borders : responding to change



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Business Models Made EasyDebelak

Business

Information

Data

Application

Technology

People

Project Management

• Before you write a business plan, before

you start marketing, before you look for

funding, you should develop the most

important tool in your business arsenal:

a business model. A great business

model sets amazing successes apart

from failures.

• Don Debelak reveals how to create a

winning business concept, develop a

business plan around it, and turn it into a

successful business venture.

• Whether you're starting a new business

or looking to revitalize an existing

operation, you'll learn:

• What a model is, why it's important,

how it works and how it can improve

your business

• How to maximize your chances of

success with an easy-to-use scoring

system

• How to use your business model to

increase your chances of receiving

funding

• Strategies for using your model to write

a business plan that really works

• Take your business to the height of

success with this can't-miss strategy.





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Business Process ChangeHarmon

Business

Information

Data

Application

Technology

People

Project Management

• Every company wants to improve the way it

does business, to produce goods and services

more efficiently, and to increase profits.

Nonprofit organizations are also concerned with

efficiency, productivity, and with achieving the

goals they set for themselves. Every manager

understands that achieving these goals is part of

his or her job.

• In this balanced treatment of the field of

business process change, Paul Harmon offers

concepts, methods, cases for all aspects and

phases of successful business process

improvement. Updated and added for this

edition are coverage of business process

management systems, business rules, enterprise

architectures and frameworks (SCOR), and

more content on Six Sigma and Lean--in

addition to new coverage of performance

metrics.

• Extensive revision and update to the successful

BPM book, addressing the growing interest in

Business Process Management Systems, and the

integration of process redesign and Six Sigma

concerns.

• The best first book on business process, the most

up-to-date book to read to learn how all the

different process elements fit together.

• Presents a methodology based on the best

practices available that can be tailored for

specific needs and that maintains a focus on the

human aspects of process redesign.

• Offers all new detailed case studies showing

how these methods are implemented.

Companies and Business Processes

Pt. 1 Enterprise Level Concerns

Strategy, Business Processes, and

Competitive Advantage

The Business Architecture and

Organizational Alignment

Modeling Organizations

Process Performance Metrics and Evaluation

Organizing and Using an Enterprise BPM

Group

Pt. 2 Process Level Concerns

Modeling Processes

Analysing Activities

Managing and Measuring Business

Processes

Process Improvement with Lean and Six

Sigma

A Business Process Redesign Methodology

Process Redesign Patterns

Knowledge Workers and Business Rules

Pt. 3 Implementation Level Concerns

Software Tools for Business Process

Modeling and Redesign

Business Process Management Systems

ERP-Driven Redesign

Software Development

Pt. 4 Putting it all together

The Ergonomic Systems Case





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Business Process ImprovementH.J. Harrington

Business

Information

Data

Application

Technology

People

Project Management

• It's one of the hot topics for the 1990s—how

to apply quality improvement techniques

originally developed for the manufacturing

sector to service industries. How to Take the

Lead in Business Process Management

details how to do it, providing a step-by-step

formula that helps companies improve

quality and productivity in the support areas.

• Here in one comprehensive volume is all the

information an organization needs to start

the improvement process right away: how to

determine customer needs and expectations

and deliver the best service; how to establish

which processes drive your business; how to

create process improvement teams and train

team leaders; how to eliminate bureaucracy,

simplify the process, and reduce processing

time; how to measure progress and provide

feedback to participants; how to document

the levels of improvement and certify

operations and activities; and how to ensure

ongoing improvement.

• Two special features further enhance the

value of this highly practical guide: (1) a

chapter of case histories, showing the results

of business process improvement, and (2) an

exhaustive section that guides readers in the

application of problem-solving methods,

value analysis and process analysis

techniques, perfection analysis, work

simplification programs, and more.

1

Why Focus on Business Processes?

Setting the Stage for Business Process

Improvement

2 Organizing for Process Improvement

3 Flowcharting: Drawing a Process Picture

4Understanding the Process

Characteristics

5 Streamlining the Process

6Measurements, Feedback, and Action

(Load, Aim, and Fire)

7 Process Qualification

8 Benchmarking Process

9 The Beginning

Appendix: Interview Guidelines





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Business Rules and Information SystemsT. Morgan

Business

Information

Data

Application

Technology

People

Project Management

• Understanding the role of business

rules and models in information

systems development

• Using models to structure and

manage business activities,

including e-commerce

• Defining and discovering business

rules

Controlling business rule quality

Fitting business rules into varied

technical architectures

• Implementing business rules using

available technology Whether you

are an analyst, designer,

developer, or technical manager,

the in-depth information and

practical perspective in this

valuable resource will guide you

in your efforts to build rule-

centered information systems that

fully support the goals of your

organization.

Pt. IA New Approach to Business

Systems

Ch. 1 The Problem

Ch. 2Frameworks, Architectures, and

Models

Pt. II Capturing Business Rules

Ch. 3 Defining Business Rules

Ch. 4 Discovering Business Rules

Ch. 5 Controlling Rule Quality

Pt. III Implementing Business Rules

Ch. 6 The Technology Environment

Ch. 7 Realizing Business Rules

Ch. 8Managing Business Rules and

Models

Pt. IV The Role of Business Rules

Ch. 9 A Wider View

Ch.

10Summing Up





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Business Rules AppliedVon Halle

Business

Information

Data

Application

Technology

People

Project Management

• Complete guidance for system

designers and database managers

• The motivation for using the

business rule approach

• Techniques for discovering and

managing rules

• Guidance on how to conduct rule

analysis

• Steps for designing the

implementation options of the

rules, as well as designing

workflow and database

components

Pt. 1 Business Rule Basics

Ch. 1 The Need for a Business Rules Approach

Ch. 2 Business Rule Concepts

Ch. 3Introduction to Business Rule

Methodology

Pt. 2Getting Started on a Business Rules

Project

Ch. 4 Scoping for Success

Ch. 5 Project Planning with Business Rules

Pt. 3 Discovery

Ch. 6 Discovering Initial Requirements

Ch. 7 Discovering Rule and Data

Ch. 8Discovering Rules through Facilitated

Sessions

Pt. 4 Analysis

Ch. 9 Analyzing Data

Ch. 10 Analyzing Rules

Ch. 11 Analyzing Process

Pt. 5 Design

Ch. 12 Designing for a Business Rules Approach

Ch. 13

Implementing Business Rule Systems

Using Data-Change-Oriented Rules

Products

Ch. 14Implementing Business Rule Systems

Using Service-Oriented Products

Ch. 15 Rule Management





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Change Management Pocket GuideNelson

Business

Information

Data

Application

Technology

People

Project Management

• The Change Management Pocket

Guide is a fantastic resource for

people who need to make change

happen. This tactical, hands-on

guide will lead you through the

steps in the entire process from

planning for a change through

sustaining new ways in your

organization.

• In the Pocket Guide, you’ll find 27

valuable change management tools

that can be easily customized for

any organization. These tools are

detailed, flexible, and scalable.

Many can be used throughout the

project or with different audiences.



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

CIO Best PracticesStenzel

Business

Information

Data

Application

Technology

People

Project Management

• With practical advice by renowned

IT leaders including Mike Hugos,

Gary Cokins, Anthony Hill, and

Paul Niven, this work describes

the process of bringing together a

deep understanding of technology

with an intimate awareness of an

industry's strategic leverage

points.

1 Harnessing IT to Drive Enterprise Strategy

2

Architecture, Portfolio Management,

Organizational Development Integrated

Foundations for Strategy Realization

3A Strategically Focused, Tactically Agile

IT Organization

4The Sum of IT Can be greater than its

Parts

5IT Performance Management Using the

Balanced Scorecard

6How to Measure and Manage Customer

Value and Customer Profitability

7Consider the Outsource: Right from the

Start

8 Managing for Returns on IT Investments



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

CIO WisdomLane

Business

Information

Data

Application

Technology

People

Project Management

• What does it take to get to the top in IT today,

stay there, and thrive? How do you realign IT to

maximize business value, and become a full

strategic partner in the organization's most

crucial decisions? CIO Wisdom brings together

answers from 20 of the world's most successful

senior IT executives. Based on their

extraordinary private discussions over the past

five years, it covers every facet of IT leadership:

planning, budgeting, sourcing, architecture,

strategy, and much more. If you're an IT leader-

or you intend to become one-it's the most

important book you'll read this year.

• Taking charge: Creating a 90-day tactical plan-

and an intelligent long-term strategy

• Refocusing IT on your company's core business

drivers

• Leading IT in today's rapidly evolving

"extended enterprise"

• Deciding what to outsource-and managing your

outsourcing relationships

• Implementing the ten metrics most critical to IT

success

• Setting priorities when infrastructure costs are

rising and resources are declining

• Evolving the leadership style that works best for

you-and your organization

• Coping with the incredible personal pressures of

IT leadership

• Addressing the unique challenges that face

women in IT's upper echelons

Ch. 1Within and Beyond: Understanding the Role of

the CIO

Ch. 2 Women CIOs

Ch. 3 The First 90 Days

Ch. 4 The Tao Perspective

Ch. 5Communications: Communication Excellence

in IT Management

Ch. 6 IT Organization

Ch. 7 Governance

Ch. 8 Architecture

Ch. 9 Strategic Outsourcing

Ch. 10 IT Workforce

Ch. 11 Strategic Planning

Ch. 12 IT Infrastructure Management and Execution

Ch. 13 Budgeting

Ch. 14Marketing the Value of Information

Technology

Ch. 15The Metrics of IT: Management by

Measurement 355

Ch. 16

Ladder of Business Intelligence: A Systematic

Approach to Success for Information

Technology

Ch. 17Communities of Practice: Continuing the

Learning





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

CMMI AssessmentsBush; Dunaway

Business

Information

Data

Application

Technology

People

Project Management

• Pioneered by the world's leading innovators in

software engineering, assessments have evolved into a

remarkably powerful tool for process improvement in

areas ranging from systems to services, hardware to

human resources.

• Unlike audits, assessments are conducted from the

inside. When handled correctly, assessments can help

transform technical and managerial culture,

dramatically improving both quality and profitability.

In CMMI Assessments: Motivating Positive Change,

two of the field's most respected leaders show exactly

how to use them for maximum business advantage.

Writing for executives, managers, technical

professionals, and assessors themselves, Marilyn

Bush and Donna Dunaway illuminate every phase of

the assessment process—from planning through post-

assessment follow-up.

• The authors begin with an expert overview of what

assessments entail, when they make sense, how to set

achievable goals for them, and how to lead them to

success. Next, they "drill down" into each stage of the

process, presenting step-by-step instructions and

defining the roles and responsibilities of every

participant. Coverage includes creating and training

assessment teams; identifying assessment products;

consolidating interview data and other onsite

activities; presenting results; and using those results

productively.

• Drawing on their unsurpassed experience leading

assessments and mentoring assessors, they offer deep

insights into the real-world challenges and obstacles

you'll face—and proven solutions. They also present

an extended case study showing how a real software

development organization drove continuous

improvement through four years of iterative

assessments—moving from CMM Level 2 to elite

Level 5 status, and driving dramatic business benefits

along the way.

1 Why do assessments?

2A brief history of process improvement

methodologies and assessment methods

3 Assessments : an executive overview

4Planning and preparing for an assessment, part 1 :

senior management responsibilities

5

Planning and preparing for an assessment, part 2 :

choosing a time : formulating an assessment plan :

appointing an organization site coordinator and

organizing logistics

6


creating an assessment team : selecting projects to

be assessed : selecting people to be interviewed :

defining the final assessment products : distributing

questionnaires

7


assessment team training and post-training

activities

8

Onsite activities, part 1 : the kick-off meeting and

other presentations : collecting and managing

documents throughout the assessment : problems

associated with immature organizations

9 Onsite activities, part 2 : interviewing

10Onsite activities, part 3 : the day-to-day

consolidation of data

11The final stages of an onsite assessment : summing

up and presenting results

12How to use the results of an assessment

productively





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

CMMI SCAMPI DistilledStaff; Ferguson; Hayes; Armstrong

Business

Information

Data

Application

Technology

People

Project Management

• SCAMPI appraisals can help you

identify the strengths and weaknesses of

current software engineering processes,

reveal crucial development and

acquisition risks, prioritize improvement

plans, derive capability and maturity

level ratings, even perform realistic

benchmarking. This book delivers the

first practical, start-to-finish roadmap to

success with SCAMPI.

• CMMI's SCAMPI V1.1 is today's state-

of-the-art appraisal methodology for

organizations seeking to drive

quantifiable software process

improvements. SCAMPI appraisals are

rapidly becoming a core criteria in

awarding major government and defense

contracts -- and thousands of

professionals are being called upon to

participate in them for the first time. In

CMMI® SCAMPISM Distilled, world-

class appraisers and quality experts offer

concise, realistic guidance for every

stage of the SCAMPI process. Drawing

on their unsurpassed experience, they

demonstrate how SCAMPI works in the

real world -- and how to overcome the

obstacles to a successful appraisal.

Ch. 1 Process appraisal strategies

Ch. 2 New aspects of the SCAMPI method

Ch. 3 SCAMPI class a method definition

Ch. 4SCAMPI class B and C appraisal

methods

Ch. 5SCAMPI for internal process

improvement

Ch. 6 SCAMPI for external audits

Ch. 7 SCAMPI implementation issues





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Cobit 4.1IT Governance Institute

Business

Information

Data

Application

Technology

People

Project Management

• The core content is divided according to

the 34 IT process. Each process is

covered in four sections of

approximately one page each,

combining to give a complete picture of

how to control, manage and measure the

process. The four sections for each

process, in order, are:

• The IT process description, which

summarizes process goals, metrics and

practices, and presents a mapping of the

process to the process domains,

information criteria and IT resources.

• The control objectives for the process.

• Management guidelines: the process

inputs and outputs, a RACI

(Responsible, Accountable, Consulted

and/or Informed) chart, goals and

metrics.

• The maturity model for the process.

1 Executive Overview

2 COBIT Framework

3 Plan and Organize

4 Acquire and Implement

5 Deliver and Support

6 Monitor and Evaluate

7Appendix I – Tables Linking Goals and

Processes

8Appendix II – Mapping IT Processes to IT

Governance Focus Areas, COSO, COBIT

9IT Resources and COBIT Information

Criteria

10Appendix III – Maturity Model for

Internal Control

11Appendix IV – COBIT 4.1 Primary

Reference Material

12Appendix V – Cross-reference between

COBIT 3rd Edition and COBIT 4.1

13Appendix VI – Approach to Research and

Development

14 Appendix VII – Glossary

15Appendix VIII – COBIT and Related

Products



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Coherency ManagementScott, Doucet

Business

Information

Data

Application

Technology

People

Project Management

1Introduction to Coherency Management: The Transformation of

Enterprise Architecture

Pt. IInnovations in Enterprise Architecture: The Enablers of

Coherency Management

2 The Four Design Models of Enterprise Architecture

3Business Engineering Navigator: A Business-to-IT Approach to

Enterprise Architecture Management

4Framing Enterprise Architecture: A Meta-Framework for

Analyzing Architectural Efforts in Organizations

5Enterprise Architecture, Strategic Management and Information

Management

6 The Strategic Dimension of Enterprise Architecture

7Engineering the Sustainable Business: An Enterprise

Architecture Approach

8 Enterprise Architecture Formalization and Auditing

Pt. IICoherency Management in Action: Insights from Enterprise

Architecture Implementations

9Issues in Using Enterprise Architecture for Mergers and

Acquisitions

10Applying Enterprise Architecture for Crisis Management: A

Case of Hellenic Ministry of Foreign Affairs

11Bridging the Gap between Enterprise Architecture Goals and

Technology Requirements with Conceptual Programming

12 The Evolving Role of Enterprise Architecture within Syngenta

13Realizing the Business Value of Enterprise Architecture through

Architecture Building Blocks

14 Reference Models for Government

Pt. III Envisioning the Future: Leadership and Coherency Management

15Chief Information Officers, Enterprise Architecture and

Coherency Management

16A Pragmatic Approach to Enlisting the Support of CEOs for


17 The Future of Enterprise Engineering

18 Marketing Communications for Coherency Management

19 Profile of Government of Canada Internal Services

20 Commencing the Journey: Realizing Coherency Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Competitive AdvantageM.E. Porter

Business

Information

Data

Application

Technology

People

Project Management

• The winner of the Academy of

Management's 1986 George R.

Terry Book Award, Competitive

Advantage extends Michael E.

Porter's proven analytical

techniques to the discrete activities

of the individual firm. Porter

shows them how to evaluate and

improve their company's

competitive position.

1 Competitive Strategy: The Core Concepts

Pt. 1 Principles of competitive advantage

2 The value Chain and Competitive Advantage

3 Cost Advantage

4 Differentiation

5 Technology and Competitive Advantage

6 Competitor Selection

Pt. 2 Competitive Scope within and industry

7Industry Segmentation and Competitive

Advantage

8 Substitution

Pt. 3 Corporate Strategy and Competitive Advantage

9 Interrelationships among Business Units

10 Horizontal Strategy

11 Achieving Interrelationships

12Complementary Products and Competitive

Advantage

Pt. 4Implications for offensive and defensive

competitive strategy

13Industry Scenarios and Competitive Strategy

under Uncertainty

14 Defensive Strategy

15 Attacking an Industry Leader



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Competitive StrategyM.E. Porter

Business

Information

Data

Application

Technology

People

Project Management

• Now nearing its 60th printing in English and

translated into nineteen languages, Michael E. Porter's

Competitive Strategy has transformed the theory,

practice, and teaching of business strategy throughout

the world. Electrifying in its simplicity -- like all great

breakthroughs -- Porter's analysis of industries

captures the complexity of industry competition in

five underlying forces. Porter introduces one of the

most powerful competitive tools yet developed: his

three generic strategies -- lowest cost, differentiation,

and focus -- which bring structure to the task of

strategic positioning. He shows how competitive

advantage can be defined in terms of relative cost and

relative prices, thus linking it directly to profitability,

and presents a whole new perspective on how profit is

created and divided. In the almost two decades since

publication, Porter's framework for predicting

competitor behavior has transformed the way in

which companies look at their rivals and has given

rise to the new discipline of competitor assessment.

• More than a million managers in both large and small

companies, investment analysts, consultants, students,

and scholars throughout the world have internalized

Porter's ideas and applied them to assess industries,

understand competitors,, and choose competitive

positions. The ideas in the book address the

underlying fundamentals of competition in a way that

is independent of the specifics of the ways companies

go about competing.

• Competitive Strategy has filled a void in management

thinking. It provides an enduring foundation and

grounding point on which all subsequent work can be

built. By bringing a disciplined structure to the

question of how firms achieve superior profitability,

Porter's rich frameworks and deep insights comprise a

sophisticated view of competition unsurpassed in the

last quarter-century.

Pt. I General Analytical Techniques

Ch. 1 The Structural Analysis of Industries

Ch. 2 Generic Competitive Strategies

Ch. 3 A Framework for Competitor Analysis

Ch. 4 Market Signals

Ch. 5 Competitive Moves

Ch. 6 Strategy Toward Buyers and Suppliers

Ch. 7 Structural Analysis Within Industries

Ch. 8 Industry Evolution

Pt. II Generic Industry Environments

Ch. 9Competitive Strategy in Fragmented

Industries

Ch. 10 Competitive Strategy in Emerging Industries

Ch. 11 The Transition to Industry Maturity

Ch. 12 Competitive Strategy in Declining Industries

Ch. 13 Competition in Global Industries

Pt. III Strategic Decisions

Ch. 14The Strategic Analysis of Vertical

Integration

Ch. 15 Capacity Expansion

Ch. 16 Entry into New Businesses



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

A Complete Hacker’s HandbookDr. K

Business

Information

Data

Application

Technology

People

Project Management

• This updated edition of the

successful "A Complete Hacker's

Handbook" takes the phenomenon

of hacking from its beginnings in

the computer networks of the early

80s to the sophisticated and

increasingly common hacking of

the 21st century.

1 Introduction to Hacking

2 Newbie Corner

3 Hacker History & Culture

4 The Hacker’s Toolbox

5 First Principles

6 The Direct Approach

7 Hacking the Web

8 Tips for Specific Systems

9 Phone Phreaking

10 Viruses

11 MP3’s & Warez

12 The Element of Cracking

13 Maximising Security

14 Learning More



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Computer Graphics Hearn; Baker

Business

Information

Data

Application

Technology

People

Project Management

• A complete update of a bestselling

introduction to computer graphics,

this volume explores current

computer graphics hardware and

software systems, current graphics

techniques, and current graphics

applications. Includes expanded

coverage of algorithms,

applications, 3-D modeling and

rendering, and new topics such as

distributed ray tracing, radiosity,

physically based modeling, and

visualization techniques.

1 A Survey of Computer Graphics

2 Overview of Graphics Systems

3 Output Primitives

4 Attributes of Output Primitives

5Two-Dimensional Geometric

Transformations

6 Two-Dimensional Viewing

7 Structures and Hierarchical Modeling

8Graphical User Interfaces and Interactive

Input Methods

9 Three-Dimensional Concepts

10Three-Dimensional Object

Representations

11Three-Dimensional Geometric and

Modeling Transformations

12 Three-Dimensional Viewing

13 Visible-Surface Detection Methods

14Illumination Models and Surface-

Rendering Methods

15 Color Models and Color Applications

16 Computer Animation



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Computer Organization and ArchitectureW. Stallings

Business

Information

Data

Application

Technology

People

Project Management

• With up-to-date coverage of modern

architectural approaches, this handbook

provides a thorough discussion of the

fundamentals of computer organization

and architecture, as well as the critical

role of performance in driving computer

design.

• Captures the field's continued

innovations and improvements, with

input from active practitioners.

• Reviews the two most prevalent

approaches: superscalar, which has

come to dominate the microprocessor

design field, including the widely used

Pentium; and EPIC, seen in the IA-64

architecture of Intel's Itanium.

• Views systems from both the

architectural and organizational

perspectives.

• Includes coverage of critical topics, such

as bus organization, computer

arithmetic, I/O modules, RISC, memory,

and parallel processors.

• For professionals in computer product

marketing or information system

configuration and maintenance.

Pt. 1 Overview * Introduction

1 Computer Evolution and Performance

Pt. 2 The Computer Systems

2A Top-Level View of Computer

Function and Interconnection

3 Cache Memory

4 Internal Memory Technology

5 External Memory

6 Input / Output

7 Operate



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Concise 33 Strategies of War, The Greene

Business

Information

Data

Application

Technology

People

Project Management

• Robert Greene's first two

groundbreaking guides, The 48

Laws of Power and The Art of

Seduction, espouse profound,

timeless lessons from events in

history to help readers vanquish an

enemy or ensnare an unsuspecting

victim. Now, with The 33

Strategies of War, Greene has

crafted an important new addition

to this ruthlessly unique series.

Structured in Greene's trademark

style, The 33 Strategies of War is a

brilliant distillation of the

strategies of battle that can help us

gain mastery in the modern world.

It is the I Ching of conflict, the

contemporary companion to Sun-

tzu's Art of War.





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Constructing Blueprints For Enterprise IT ArchitecturesB. H. Boar

Business

Information

Data

Application

Technology

People

Project Management

• Recently deployed within a unit at

AT&T, Enterprise IT Architecture

Blueprinting (EAB) lets you

blueprint your system designs with

a degree of precision long taken

for granted by engineers and

architects. In fact, it's the first

standardized methodology of its

kind. In this book, expert Bernard

Boar introduces you to the

principles behind EAB and all of

its features by walking through the

entire design process for

developing conceptual, functional,

logical, and physical blueprints

complete with useful icons,

diagrams, and page templates.

Ch. 1Introduction: The Business

Context

Ch. 2 IT Architecture

Ch. 3Enterprise IT Architecture

Blueprinting

Ch. 4 Configuration Management

Ch. 5Architecture Design for

Extreme Maneuverability

Ch. 6 EAB Miscellany

Epilogue

App. AEnterprise IT Architecture

Blueprinting Icon Templates

App. B

Enterprise IT Architecture

Blueprinting Diagram and Page

Templates

App. CArchitecture Principle

Development Methodology



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

CRM HandbookJ. Dyche

Business

Information

Data

Application

Technology

People

Project Management

• The various roles CRM plays in

business, and why it's more

important than ever

• The range of CRM applications

and uses, from sales force

automation to campaign

management to e-CRM and

beyond

• The context of some of the

popular CRM buzzwords

• The differences between CRM and

business intelligence, and why

they're symbiotic

• Why the customer-relationship

failure rate is so high, and how to

avoid becoming another CRM

statistic

• Case studies of visionary

companies who've done CRM the

right way

Pt. I Defining CRM

Ch. 1Hello, Goodbye: The New Spin on

Customer Loyalty

Ch. 2 CRM in Marketing

Ch. 3 CRM and Customer Service

Ch. 4 Sales Force Automation

Ch. 5 CRM in E-Business

Ch. 6 Analytical CRM

Pt. II Delivering CRM

Ch. 7 Planning your CRM Program

Ch. 8 Choosing Your CRM Tool

Ch. 9 Managing your CRM Project

Ch. 10 Your CRM Future





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Crossing The ChasmG.A. Moore

Business

Information

Data

Application

Technology

People

Project Management

• Here is the bestselling guide that

created a new game plan for

marketing in high-tech industries.

Crossing the Chasm has become

the bible for brining cutting-edge

products to progressively larger

markets. This revised and updated

edition provides new insights into

the realities of high-tech

marketing, with special emphasis

on the Internet.

• One of the most thought-

provoking books on technology

marketing...Moore throws

outmoded marketing ideas out the

window to clear space for the

special realities of the high-tech

market.

Pt. I Discovering the Chasm

Ch. 1 High-Tech Marketing Illusion

Ch. 2 High-Tech Marketing Enlightenment

Pt. 2 Crossing the Chasm

Ch. 3 The D-Day Analogy

Ch. 4 Target the Point of Attack

Ch. 5 Assemble the Invasion Force

Ch. 6 Define the Battle

Ch. 7 Launch the Invasion





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Dance of Change, TheSenge

Business

Information

Data

Application

Technology

People

Project Management

• Offers exercises, tools and

techniques for sustaining

organisational learning over the

long term, as well as suggestions,

advice, cautions and warnings

based on the experience of people

who have already followed the

path suggested by the author in

"The Fifth Discipline". The central

message of the text is that learning

is the only sustainable competitive

advantage.

Pt. I Orientation

Pt. II Generating Profound Change

Pt. III Not Enough Time

Pt. IV No Help (Coaching and Support)

Pt. V Not Relevant

Pt. VI Walking the Talk

Pt. VII Fear and Anxiety

Pt. VIII Assessment and Measurement

Pt. IX True Believers and Nonbelievers

Pt. X Governance

Pt. XI Diffusion

Pt. XII Strategy and Purpose

Endnotes



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Data Model Patterns – Conventions Of ThoughtHay

Business

Information

Data

Application

Technology

People

Project Management

• Learning the basics of a modeling

technique is not the same as

learning how to use and apply it.

To develop a data model of an

organization is to gain insights

into its nature that do not come

easily. Indeed, analysts are often

expected to understand subtleties

of an organization's structure that

may have evaded people who have

worked there for years.

• Here's help for those analysts who

have learned the basics of data

modeling (or "entity/relationship

modeling") but who need to obtain

the insights required to prepare a

good model of a real business.

Structures common to many types

of business are analyzed in areas

such as accounting, material

requirements planning, process

manufacturing, contracts,

laboratories, and documents

1 Introduction

2 Data Modeling Conventions

3 The Enterprise and Its World

4 Things of the Enterprise

5 Procedures and Activities

6 Contracts

7 Accounting

8 The Laboratory

9 Material Requirements Planning

10 Process Manufacturing

11 Documents



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Database Systems – Design, Implementation And ManagementRob; Coronel

Business

Information

Data

Application

Technology

People

Project Management

• Database Systems: Design,

Implementation, and Management,

Eighth Edition, a market-leader for

database texts, gives readers a solid

foundation in practical database design

and implementation.

• The book provides in-depth coverage of

database design, demonstrating that the

key to successful database

implementation is in proper design of

databases to fit within a larger strategic

view of the data environment. Updates

for the eighth edition include additional

Unified Modeling Language coverage,

expanded coverage of SQL Server

functions, all-new business intelligence

coverage, and added coverage of data

security.

• With a strong hands-on component that

includes real-world examples and

exercises, this book will help students

develop database design skills that have

valuable and meaningful application in

the real world.

1 Database Systems

2 Data Models

3 The Relational Database Model

4 Entity Relationship (ER) Modeling

5 Normalization of Database Tables

6 Advanced Data Modeling

7 Introduction to Structured Query Language (SQL)

8 Advanced SQL

9 Database Design

10 Transaction management and Concurrency Control

11Database Performance Turning and Query

Optimization

12 Distributed Database Management Systems

13 Business Intelligence and Data Warehouses

14 Database Connectivity and Web Technologies

15 Database Administration and Security

App. ADesigning Databases with Visio Professional: A

Tutorial

App. B The University Lab: Conceptual Design

App. CThe University Lab: Conceptual Design, Verification,

Logical Design, and Implementation

App. D Converting the ER Model into a Database Structure

App. E Comparison of ER Model Notations

App. F Client/Server Systems

App. G Object-Oriented Databases

App. H Unified Modeling Language (UML)

App. I Databases in Electronic Commerce

App. J Web Database Development with ColdFusion

App. K The Hierarchical Database Model

App. L The Network Database Model





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Definitive Guide to Project Management, TheNokes; Greenwood

Business

Information

Data

Application

Technology

People

Project Management

• The Definitive Guide to Project Management

will show you, step by step, how to deliver the

right projects in the right way at the right time,

while keeping your life balance. Using the

principles of both traditional and critical chain

project management, the authors help you

master the essentials of good project

management and then explore the situations

where good projects and good business meet.

How to manage risks and politics; how to

demonstrate the value added by a project; how

to communicate upwards and downwards in

project teams; how to energize projects; how to

turn failing projects around; and how to spot

likely problem projects. As well as covering all

the conceptual tools needed for project

management, this book pays special attention to

the soft issues involved - how to manage the

people side of project management.

• Inside you will find key questions, step-by-step

guidance and action checklists to help with each

stage of a well-executed project:

• Before you start

• Planning

• Preliminary Definition

• Full Definition

• Design

• Build and test

• Implementation

• Shutdown and review

• With The Definitive Guide to Project

Management, you can deliver results on time,

every time.

Pt. I Background information

1 Introduction

2 Basic principles

Pt. II Project management processes

3 Project organization and team

4 Everyday basics and administration

5 Planning

6 Monitoring and control

7Scope management and risk

management

Pt. III Project life cycle stages

8 Define

9 Design

10 Build and test

11 Implement and review

App. A The critical chain method

App. BClassic planning and progress

measurement tools

App. CManaging large and complex

projects

App. D Project planning software tools





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Design of Design, TheBrooks

Business

Information

Data

Application

Technology

People

Project Management

• Making Sense of Design Effective design is at

the heart of everything from software

development to engineering to architecture.

But what do we really know about the design

process? What leads to effective, elegant

designs? The Design of Design addresses

these questions. These new essays by Fred

Brooks contain extraordinary insights for

designers in every discipline. Brooks

pinpoints constants inherent in all design

projects and uncovers processes and patterns

likely to lead to excellence. Drawing on

conversations with dozens of exceptional

designers, as well as his own experiences in

several design domains, Brooks observes that

bold design decisions lead to better outcomes.

The author tracks the evolution of the design

process, treats collaborative and distributed

design, and illuminates what makes a truly

great designer. He examines the nuts and bolts

of design processes, including budget

constraints of many kinds, aesthetics, design

empiricism, and tools, and grounds this

discussion in his own real-world examples--

case studies ranging from home construction

to IBM's Operating System/360. Throughout,

Brooks reveals keys to success that every

designer, design project manager, and design

researcher should know.

Pt. I Models of Designing

1 The Design Question

2How Engineers Think of Design – The Rational

Model

3 What’s Wrong with This Model?

4 Requirements, Sin, and Contracts

5 What Are Better Design Process Models?

Pt. II Collaboration and Telecollaboration

6 Collaboration

7 Telecollaboration

Pt. III Design Aspects

8 User Models – Better Wrong than Vague

9 The Budgeted Resource

10 Constraints are Friends

11 Rationalism vs. Empiricism in Design

12 Esthetics and Style in Technical Design

13 The Role of Exemplars

14 How Expert Designers Go Wrong

15 The Divorced Designer

16 Design Rationale Tools

17 Rationales and Rationalizing

Pt. IV A Dream System for the Design of Houses

18 Dream System – Mind to Machine

19 Dream System – Machine to Mind

20 Great Designs Come from Great Designers

21 Where Do Great Designers Come From?

22 Case Study: Beach House Design Rationale

23 Case Study: Kitchen Remodelling

24 Case Study: House Wing

25 Case Study: System/360 Architecture

26 Case Study: Operating System/360

27 Case Study: Joint Comp.



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Design PatternsGamma; Johnson; Helm; Vlissides

Business

Information

Data

Application

Technology

People

Project Management

• Capturing a wealth of experience about the

design of object-oriented software, four top-

notch designers present a catalog of simple

and succinct solutions to commonly occurring

design problems. Previously undocumented,

these 23 patterns allow designers to create

more flexible, elegant, and ultimately reusable

designs without having to rediscover the

design solutions themselves.

• The authors begin by describing what patterns

are and how they can help you design object-

oriented software. They then go on to

systematically name, explain, evaluate, and

catalog recurring designs in object-oriented

systems. With Design Patterns as your guide,

you will learn how these important patterns fit

into the software development process, and

how you can leverage them to solve your own

design problems most efficiently.

• Each pattern describes the circumstances in

which it is applicable, when it can be applied

in view of other design constraints, and the

consequences and trade-offs of using the

pattern within a larger design. All patterns are

compiled from real systems and are based on

real-world examples. Each pattern also

includes code that demonstrates how it may be

implemented in object-oriented programming

languages like C++ or Smalltalk.

1 Introduction

2A Case Study: Designing a

Document Editor

3 Creational Patterns

4 Structural Patterns

5 Behavioural Patterns

6 Conclusion





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Designing Quality Databases With IDEF1X Information Models Bruce

Business

Information

Data

Application

Technology

People

Project Management

• This comprehensive text shows

how to use IDEF1X information

models to specify business

information requirements,

policies, and rules, and describes

how to use these specifications to

design and build high-quality

database applications.

• Using IDEF1X, a language for

describing information structures,

Thomas A. Bruce provides a clear

and practical text that teaches the

reader to think about complex data

and business rules without being

concerned about the particular

characteristics of the database

management system that will be

used for implementation. The text

addresses both those who want to

know the why and those who want

to know the how of data-driven

design.

Pt. 1

1 Database Introduction

2 Context for Information Modeling

3 Information Modeling Basics

Pt. 2

4 Idefix Overview

5 Names and definitions

6Entities, Attributes and

Relationships

7 Generalization

8 Edge of the language

9 Normalization and Business rules

10 Reverse Engineering

11 Future Directions

12 Objects and DMT/2

Pt. 3

13 Market Business Model



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Developing Intelligent Agent SystemsWinnikof; Padgham

Business

Information

Data

Application

Technology

People

Project Management

• A practical step-by-step

introduction to designing and

building intelligent agent systems.

• a full life-cycle methodology for

developing intelligent agent

systems covering specification,

analysis, design and

implementation of agents.

• PDT: Prometheus Design Tool –

software support for the

Prometheus design process.

• the example of an electronic

bookstore to illustrate the design

process throughout the book.

1 Agents and multi-agent systems

2 Concepts for building agents

3 Overview of the prometheus methodology

4 System specification

5Architectural design : specifying the agent

types

6Architectural design : specifying the

interactions

7 Finalizing the architectural design

8Detailed design : agents, capabilities and

processes

9Detailed design : capabilities, plans and

events

10 Implementing agent systems

A Electronic bookstore

B Descriptor forms

C The AUML notation





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Developing Multi-Agent Systems With JADEGreenwood; Bellifemine; Caire

Business

Information

Data

Application

Technology

People

Project Management

• Comprehensive guide to using

JADE to build multi-agent

systems and agent orientated

programming.

• Describes and explains ontologies

and content language, interaction

protocols and complex behavior.

• Includes material on persistence,

security and a semantics

framework.

• Contains numerous examples,

problems, and illustrations to

enhance learning.

• Presents a case study

demonstrating the use of JADE in

practice.

• Offers an accompanying website

with additional learning resources

such as sample code, exercises and

PPT-slides.

1 Introduction

2 Agent Technology Overview

3 The JADE Platform

4 Programming with JADE – Basic Features

5Programming with JADE – Advanced

Features

6 Agent Mobility

7 JADE Internal Architecture

8 Running JADE Agents on Mobile Devices

9 Deploying a Fault-Tolerant JADE Platform

10The JADE Web Services Integration

Gateway

11Agent-Society Configuration Manager and

Launcher

12 JADE Semantics Framework

13 A Selection of Other Relevant Tools





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Digital FundamentalsFloyd

Business

Information

Data

Application

Technology

People

Project Management

• Reflecting lengthy experience in the

engineering industry, this bestseller

provides thorough, up-to-date coverage

of digital fundamentals—from basic

concepts to microprocessors,

programmable logic, and digital signal

processing. Floyd's acclaimed emphasis

on applications using real devices and

on troubleshooting gives users the

problem-solving experience they'll need

in their professional careers. Known for

its clear, accurate explanations of theory

supported by superior exercises and

examples, this book's full-color format

is packed with the visual aids today's

learners need to grasp often complex

concepts.

• KEY TOPICS: The book features a

comprehensive review of fundamental

topics and a unique introduction to two

popular programmable logic software

packages

1 Introductory digital concepts

2 Number systems, operations, and codes

3 Logic gates

4Boolean algebra and logic

simplification

5 Combinational logic

6 Functions of combinational logic

7Combinational logic programming with

ABEL

8 Flip-flops and related devices

9 Counters

10 Shift registers

11Sequential logic programming with

ABEL

12 Memory and storage

13Introduction to microprocessors,

computers, and buses

14 Introduction to digital signal processing

15 Integrated circuit technologies





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Digital TelevisionW. Fischer

Business

Information

Data

Application

Technology

People

Project Management

• Digital Television deals with all

present-day TV transmission methods,

i.e. MPEG, DVB, ATSC and ISDB-T.

The DVD Video is also discussed to

some extent. The discussion is focused

on dealing with these subjects in as

practical a way as possible. Although

mathematical formulations are used,

they are in most cases only utilized to

supplement the text. The book also

contains chapters dealing with basic

concepts such as digital modulation or

transformations into the frequency

domain. A major emphasis is placed on

the measuring techniques used on these

various digital TV signals. Practical

examples and hints concerning

measurement are provided. The book

starts with the analog TV baseband

signal and then continues with the

MPEG-2 data stream, digital video,

digital audio and the compression

methods. After an excursion into the

digital modulation methods, all the

mentioned transmission methods are

discussed in detail. Interspersed between

these are found the chapters on the

relevant measuring technique.

1 Introduction

2 Analog Television

3 The MPEG Data Stream

4Digital Video Signal According to ITU-BT.R.601

(CCIR 601)

5 Transforms to and from the Frequency Domain

6 MPEG-2 Video Coding

7Compression of Audio Signals to MPEG and Dolby

Digital

8 Teletext Transmission to DVB

9 A Comparison of Digital Video Standards

10 Measurements on the MPEG-2 Transport Stream

11 Picture Quality Analysis of Digital TV Signals

12 Digital Modulation Basics

13Transmitting Digital Television Signals by Satellite -

DVB-S

14 DVB-S Measuring Technology

15Broadband Cable Transmission of Digital TV Signal

(DVB-C)

16Broadband Cable Transmission According to ITU-T

J83B

17Measuring Digital TV Signals in the Broadband

Cable

18 Orthogonal Frequency Division Multiplex (OFDM)

19The Terrestrial Transmission of DTV Signals (DVB-

T)

20 Measuring DVB-T Signals

21Digital Terrestrial TV to North American ATSC

Standard

22 ATSC/8VSB Measurements

23 Digital Terrestrial Television according to ISDB-T

24Digital Television throughout the World - an

Overview





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Direct From DELLM. Dell

Business

Information

Data

Application

Technology

People

Project Management

• In 1983, Michael Dell, a freshman at the

University of Texas at Austin, drove away

from his parents' Houston home in a BMW

he'd bought selling subscriptions to his

hometown newspaper. In the backseat were

three personal computers. Today, he is the

chairman and CEO of Dell Computer

Corporation, a $30 billion company and the

second largest manufacturer and marketer of

computers in the world.

• Founded on a deceptively simple premise-to

deliver high-performance computer systems

directly to the end user-Dell Computer is the

envy of its competition. It has consistently

grown at two to three times the industry rate,

its stock went up more than 90,000 percent in

the last decade, and Dell is now selling more

than $35 million worth of systems per day

over www.dell.com. In Direct from Dell, you

will learn

• why it's better for any business starting out to

• have too little capital rather than too much

why your people pose a greater threat to the

health of your business than your competition

• how you can exploit your competition's

weakness by exposing its greatest strength

• how integrating your business virtually can

make the difference between being quick -and

being dead

• and much more

1 The Birth of Being Direct

2 Growing Pains

3 Learning the Hard Way

4 Finding Our Footing

5 Narrowing Our Focus

6 Dialing Up, Deliberately

7 Revolutionizing an Industry

8 Create a Powerful Partnership

9 Build a Company of Owners

10 Learn, Direct from the Source

11 Develop a Customer-Focused Philosophy

12 Forge Strong Alliances

13 Bring Your Partners Inside Your Business

14 Differentiate for a Competitive Edge

15Thrive on Change in the Connected

Economy





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Documenting Software ArchitecturesClements; Bachmann; Bass; Garlan; Ivers; Little; Nord; Stafford

Business

Information

Data

Application

Technology

People

Project Management

• The eight authors of this text work as a

team within the Carnegie Mellon

Software Engineering Institute to

develop and communicate effective

software architecture methods and

practices. Their guide is written for

software architects and technical writers

responsible for producing architectural

documentation for software projects, to

assist those practitioners in deciding

what architecture information should be

documented and how to describe it so

that others can perform their

architecture-based work

(implementation, analysis, recovery).

Coverage includes uses of software

architecture documentation,

architectural views, and packaging the

information into a coherent whole.

Annotation c. Book News, Inc.,

Portland, OR

Pt. ISoftware Architecture Viewtypes and

Styles

Ch. 1 The Module Viewtype

Ch. 2 Styles of the Module Viewtype

Ch. 3The Component-and-Connector

Viewtype

Ch. 4Styles of the Component-and-

Connector Viewtype

Ch. 5 The Allocation Viewtype and Styles

Pt. IISoftware Architecture Documentation

in Practice

Ch. 6 Advanced Concepts

Ch. 7 Documenting Software Interfaces

Ch. 8 Documenting Behavior

Ch. 9 Choosing the Views

Ch. 10 Building the Documentation Package

Ch. 11 Other Views and Beyond

App. AExcerpts from a Software Architecture

Documentation Package





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Domain-Specific Application FrameworksFayad; Johnson

Business

Information

Data

Application

Technology

People

Project Management

• Frameworks provide generic

software architectures that can be

reused, indefinitely, to generate

new applications. But they don't

readily translate from one business

or industry domain to another. A

telecommunications framework

looks very different from a

currency trading framework, for

instance. Developers need

instruction on how to build

frameworks specific to the

domains for which they program.

Now, this book/CD-ROM package

gives developers models - and

much more. Each chapter is built

around a case study reporting a

major framework implementation

or customization project. The 30

examples contained in the book

cover an array of application

domains.

Pt. 1Computer-Integrated Manufacturing

Frameworks

Sidebar 1

Theory Meets Practice: Lessons

Learned Using SEMATECH's CIM

Framework

Pt. 2 More Manufacturing Frameworks

Pt. 3 Distributed Systems Frameworks

Sidebar 2Frameworks in the Healthcare

Domain

Sidebar 3The Five-Module Framework for

Internet Application Development

Pt. 4Network and Telecommunication

Frameworks

Sidebar 4Layla: Network Management

Interfaces Framework

Pt. 5 Environments



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Dynamic Enterprise ArchitectureVan Den Berg, Wagter

Business

Information

Data

Application

Technology

People

Project Management

• This book presents an approach to

enterprise architecture, which

enables corporations to achieve

their business objectives faster.

Focusing on the governance of IT

in the organization, it provides

tangible tools, advice and

strategies for implementing and

designing the architectural process

within a corporation that will

make a major contribution in

driving the business forward and

achieve its goals.

Introduction

1Agility and Coherence: A

Conflict of Interests?

2Agility and Coherence

Considered Separately

3 Dynamic Architecture

4 The DYA Model

5 Strategic Dialogue

6 Architectural Services

7Development with(out)

Architecture

8 Governance

Conclusion

App.

A

Technique for Interactive

Process Design

App.

BInformation Economics

App.

C

Architecture Maturity Model and

Dynamic Architecture



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

EconomicsMcConnell

Business

Information

Data

Application

Technology

People

Project Management

• This textbook begins with an

introduction to economics and the

economy, and then moves on to

discuss topics like macroeconomic

measurement, macroeconomic

models, fiscal policy, money and

banking, monetary policy, long-

run perspectives and

macroeconomics debates,

microeconomics of product

markets, resource markets, the

microeconomics of government,

microeconomic issues and

policies, and international

economics and the world

economy. A software package

including video tutorials is also

included. McConnell taught at the

University of Nebraska-Lincoln.

Brue teaches at Pacific Lutheran

University. Annotation ©2004


Pt. 1An Introduction to Economics and the

Economy

Pt. 2National Income, Employment, and Fiscal

Policy

Pt. 3 Money, Banking, and Monetary Policy

Pt. 4Problems and Controversies in

Macroeconomics

Pt. 5Microeconomics of Product and Resource

Markets

Pt. 6Government and Current Economic

Problems

Pt. 7International Economics and the World

Economy



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Economic Benefits Of Enterprise ArchitectureJ. Schekkerman

Business

Information

Data

Application

Technology

People

Project Management

• This book explains how to

quantify and manage the economic

value of enterprise architecture.

1 Enterprise Architecture In Context

2 What Is Enterprise Architecture About?

3 Critical Success Factors in Enterprise Architecture

4 Enterprise Architecture. The Panacea

5 Enterprise Architecture Program & Validation

6 Extended Enterprise Environment

7 The Necessity to Align Business & IT

8How to Measure the Economic Benefits of Enterprise

Architecture

9 Enterprise Stakeholders & Viewpoints

10The Enterprise Architecture Measurement Program &

Framework

11 Cost & Benefit Analysis

12 Return on Investment (ROI) Net Present Value

13 Activity Based Costing / Management

14 Benchmarking

15 Business Care

16 Capital Asset Plan and Business Case

17 Information Technology Investment Management (ITIM)

18 IT Innovations Benefits Measurement Framework

19 The Applied Information Economics (AIE) Method

20 The Information Productivity (IP) Index

21 The Six Sigma Approach

22 LMI’s Approach on Qualifying the Economic Benefits of EA

23 The Architecture Tradeoff Analysis Method (ATAM)

24 Cost Benefit Analysis Method (CBAM)

25 The Economic Business View in (F)EA

26 EA Assessment Framework V1.5

27 Enterprise Value Management

28Cost Accounting Concepts & Standards for the US

Government

29 US Government Performance & Results Act, 1993

30 Making Progress on Enterprise Architecture Efforts

31 Enterprise Architecture in US Government can be improved

32 IFEAD’s EA Survey; How are Organizations Progressing?





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Engineering Complex SystemsOliver; Kelliher; Keegan

Business

Information

Data

Application

Technology

People

Project Management

• In this book you'll learn how to make the

right selection of alternative designs or

architectures; produce executable structure

models that can be transformed into

alternative views and verified by computer;

formulate a design that meets all functional

and performance requirements and is both

feasible and optimal for the marketplace;

accurately assess information made

available to the systems engineering team;

perform trade-off analyses that enhance

decision making; create, build, and test a

plan; and tailor the six-step engineering

process to fit specific business

environments. This scalable systems

engineering approach can be easily adapted

to model products, services, businesses,

processes, and plans. Guidelines are

included on how to improve training

capability in your company ... select and

develop tools for automation ... build highly

efficient infrastructure ... and customize the

system engineering process to commercial

or aerospace projects. In addition, the

authors clearly distinguish management

tasks from the technical tasks of systems

engineers.

Ch. 1 Introduction

Ch. 2 Basics of Structure

Ch. 3 Basics of Behavior

Ch. 4 Core Technical Process

Ch. 5 Assess Available Information

Ch. 6 Define Effectiveness Measures

Ch. 7 Create Behavior Model

Ch. 8 Create Structure Model

Ch. 9 Perform Trade-Off Analysis

Ch. 10 Create Build-and-Test Plan

Ch. 11 Concept Analysis

Ch. 12 System Analysis

Ch. 13 Subsystem Analysis

Ch. 14 Handoff

Ch. 15Interface with Acquisition and

Management

Ch. 16 Choosing Methodology

Ch. 17A Collection of Process and Information

Models

Index



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Enterprise Application IntegrationLinthicum

Business

Information

Data

Application

Technology

People

Project Management

• With this book as your guide, you

will gain:

• The skills to achieve the greatest

ROI on an IT investment

• The knowledge necessary to

categorize and evaluate a wide

variety of integration technologies

• Techniques and tools required to

EAI-enable your enterprise

including state-of-the-art message

brokers and application servers

• The ability to develop a road map

for your next EAI project

• The knowledge of key EAI

concepts, including the future

direction of EAI

Ch. 1 Defining EAI

Ch. 2 Understanding Data Level EAI

Ch. 3 Interface – Level EAI

Ch. 4 Method Level EAI

Ch. 5 User Interface Level EAI

Ch. 6 Implementing EAI

Ch. 7 EAI and Middleware – An Introduction

Ch. 8 Transactional Middleware and EAI

Ch. 9 Messaging, RPCs, and EAI

Ch. 10 Distributed Objects and EAI

Ch. 11 Database-Oriented Middleware and EAI

Ch. 12 Java Middleware Standards and EAI

Ch. 13Implementing and Integrating Packaged

Applications

Ch. 14 Integrating SAP R/3

Ch. 15 Integrating PeopleSoft

Ch. 16Supply Chain Integration: Inter-

Enterprise Application

Ch. 17 XML and EAI

Ch. 18Message Brokers – The Preferred EAI

Engine

Ch. 19 Process Automation and EAI

Ch. 20 EAI Moving Forward



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Enterprise Architecture Sourcebook, Vol 1C. Babers

Business

Information

Data

Application

Technology

People

Project Management

• This sourcebook addresses a

critical shortcoming in the body of

architecture related guidance and

instructions available to the

architecture community—the lack

of a single, comprehensive

document that describes how to

execute an enterprise architecture

project from conception to

completion and through post-

development maintenance. It

provides the basic description of

an end-to-end architecture process

that will help users greatly shorten

the time required to master the art

and science of becoming an expert

enterprise architect.

1 Introduction & Overview

2 Architecture Planning

3 Architecture Development

4 Architecture Integration & Validation

5 Architecture Use





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

EA Sourcebook Vol 2. – Data-Centric ArchitecturesC. Babers

Business

Information

Data

Application

Technology

People

Project Management

• The common approach to creating

enterprise architectures is the

development of a set of formal,

formatted and standardized architecture

products. Taken together, the products

provide a full description of the

enterprise. This volume focuses on a

data-centric alternative to the commonly

used product centric approach. As the

name implies, the data-centric approach

to architecture development centers

around defining an enterprise by

defining data elements that describe the

components and characteristics of the

enterprise. These data elements can be

grouped into seven different information

categories: organizations and

organizational nodes; systems and

system nodes; information and data;

interrelationships (including interfaces

and information exchanges); operational

concepts; missions, functions, processes,

tasks, and activities; and rules.

1 Introduction

2 Data Centric Architecture Planning

3 Data Centric Architecture Development

4 Defining the Data – The Architecture View

5Defining the Data – The Organization

View

6Defining the Data – The Activity, Mission,

Function, Task and Process View

7Defining the Data – The Interrelationships

and Information and Exchange View

8 Defining the Data – The Systems View

9 Defining the Data – The Concepts View

10Defining the Data – The Information and

Data View

11 Defining the Data – The Rules View

12

Defining the Data – The Person, Facility,

Feature, Image, and Architecture

Assessments View

13 Data Conversion and Standard Products

14Data Centric Architecture Integration and

Validation

15 Data Centric Architecture Use

16 Data Centric Architecture Maintenance

http://search2.barnesandnoble.com/BookViewer/?ean=9780471471042




Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

EA Sourcebook Vol.3: Architecture Based AssessmentsBabers

Business

Information

Data

Application

Technology

People

Project Management

• The purpose of this volume is to present

a framework for incorporating

architecture based DOTMLPF

assessments into the JCIDS and DoD

acquisition processes. It presents a

recommended set of assessments across

the seven domains, describing the

information and data needed to conduct

each assessment, the standard

architecture products that may contain

the required information and data, the

expected output of the assessment, and

the general nature of the assessment

(i.e., Objective or Subjective). The

presentation is not meant to be inclusive

of all potential DOTMLPF or

architecture related assessments that

may be performed as a part of the

JCIDS process. Rather, it is meant to

generate discussion and thought, leading

to further refinement and development

of the ideas and concepts presented.

1 Introduction

2 Doctrine Domain Assessments

3 Organization Domain Assessments

4 Training Domain Assessments

5 Material Domain Assessments

6Leadership Developments & Education

Domain Assessments

7 Personnel Domain Assessments

8 Facilities Domain Assessments

9 All Domain Assessments

10 Assessments Overview

11 The Functional Area Analysis (FAA)

12 The Functional Needs Analysis (FNA)

13 The Functional Solutions Analysis (FSA)

14 Architecture Products and Assessments





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

EA and New Generation Info SystemsD.N. Chorafas

Business

Information

Data

Application

Technology

People

Project Management

• Based on an extensive research project done by the

author in the United States, Britain, Germany, France,

Switzerland, Sweden, and Austria from December

1999 to June 2001, Enterprise Architecture and New

Generation Information Systems focuses on four main

themes:

• Next Generation Information Technology

• The Likely Technologies of this Decade

• Enterprise Computing

• The Internet as the 21st Century's Answer to

Merchandising While the majority of books presently

available on information systems are written from the

viewpoint of system analysis, programming, or

common applications, this text:

• Brings to the reader's attention the importance of

organization and infrastructure

• Presents a wealth of case studies to explain the need

for reengineering and restructuring

• Details the latest advances which influence the

implementation of advanced technology Written in a

simple, comprehensive manner without specific

prerequisites and data processing jargon, with

concepts and case studies properly explained, this

book addresses itself to practitioners in computer

technology, telecommunications and software

development, who are interested in acquiring skills

through knowledge of the most advanced

applications, tools, and methods, both present and

coming. Enterprise Architecture and New Generation

Information Systems will prove appealing to every

person charged with planning, developing, applying,

and delivering advanced information systems,

architectural solutions, and programming products.

I Next Generation Information Systems Technology

1Benefits and, Challenges Expected from an Enterprise

Architecture

2Defining the Right Enterprise Architecture for the

Company

3Technology and Organization Reposition the Company

in a Competitive Market

4Information Technology Strategies Established by

Leading Organizations

5Revamping the Technological Infrastructure of a

Modern Industrial Company

6Leading Edge and Bleeding Edge in Information

Technology Project

IIPresent Best Applications and Future Developments in

Technology

7A Look into Future Breakthroughs: The Intelligent

Environment Project at MIT

8The Use of Intelligent Environments within an


9Location Independent Computing and the Role of

Agents

10Enterprise Data Storage and Corporate Memory

Facility

11Advanced Technology and Engineering Design Must

Be on a Fast Track

IIIIs the Internet the 21st Century's Answer to an

Enterprise Architecture?

12 The Information Economy and the Internet

13 Internet Time and Supply Chain as Agents of Change

14 Working End-to-End With the Internet

15Intranets, Extranets, Mobile Agents, and Efficient Off-

the-Shelf Communications Solutions

16Why Security Assurance Should Influence the






Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

EA as StrategyJ.W. Ross; P. Weill; D.C. Robertson

Business

Information

Data

Application

Technology

People

Project Management

• EA is the Car

• Business Strategy to Operations

Strategy to Operations Model

• Principle: Build capabilities not

solutions

• Principle: Do not skip stages

• Principle: Determine Enterprise

rhythm – patterns

• Principle: Never let go – of your

executives

Ch. 1To Execute Your strategy, First Build

Your Foundation

Ch. 2 Define Your Operating Model

Ch. 3Implement the Operating Model via


Ch. 4Navigating the Stages of Enterprise

Architecture Maturity

Ch. 5 Cash in on the Learning

Ch. 6Build the Foundation One Project at a

Time

Ch. 7Use Enterprise Architecture to Guide

Outsourcing

Ch. 8Now – Exploit Your Foundation for

Profitable Growth

Ch. 9 Take Charge! The Leadership Agenda





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Enterprise Architecture at Work: Modeling, CommunicationLankhorst

Business

Information

Data

Application

Technology

People

Project Management

• An enterprise architecture tries to describe and

control an organisation's structure, processes,

applications, systems and techniques in an

integrated way. The unambiguous specification

and description of components and their

relationships in such an architecture requires a

coherent architecture modelling language.

Lankhorst and his co-authors present such an

enterprise modelling language that captures the

complexity of architectural domains and their

relations and allows the construction of

integrated enterprise architecture models. They

provide architects with concrete instruments that

improve their architectural practice. As this is

not enough, they additionally present techniques

and heuristics for communicating with all

relevant stakeholders about these architectures.

Since an architecture model is useful not only

for providing insight into the current or future

situation but can also be used to evaluate the

transition from 'as-is' to 'to-be', the authors also

describe analysis methods for assessing both the

qualitative impact of changes to an architecture

and the quantitative aspects of architectures,

such as performance and cost issues. The

modelling language and the other techniques

presented have been proven in practice in many

real-life case studies. So this book is an ideal

companion for enterprise IT or business

architects in industry as well as for computer or

management science students studying the field

of enterprise architecture.

1 Introduction to enterprise architecture

2 State of the art

3 Foundations

4 Communication of enterprise architectures

5 A language for enterprise modelling

6 Guidelines for modelling

7 Viewpoints and visualisation

8 Architecture analysis

9 Architecture alignment

10 Tool support

11 Case studies

12 Beyond enterprise architecture





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Enterprise Architecture Development FrameworkA. Grigoriu

Business

Information

Data

Application

Technology

People

Project Management

• This book outlines a simple

framework and Best Practices for

building your Enterprise

Architecture to enable you to

understand the blueprint of your

Enterprise and how it operates.

Ch. 1EA, The Path to Enterprise Success in

the Decade to Come

Ch. 2Enterprise State, the Problem and

Drivers to Change

Ch. 3 Enterprise Architecture, The Solution

Ch. 4 Enterprise Architecture Benefits

Ch. 5The Business Case and Return on EA

(ROEA)

Ch. 6Technologies Supporting or Related to

EA

Ch. 7 The EA Framework Specification

Ch. 8The EAFFLV Framework, Tree and

Navigation

Ch. 9Strategic Planning & Enterprise

Transformation

Ch. 10An EA Development Exercise & How to

use the Framework

Ch. 11 EA Frameworks Analysis & Mapping

Ch. 12Enterprise Architects Best Practices for

Building EA

Ch. 13 EA Current State and Future Outlook

Ch. 14 Enterprise Architecture, Recapitulated





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Enterprise Architecture Planning: Developing a Blueprint for …Spewak

Business

Information

Data

Application

Technology

People

Project Management

• About This Book Praise for Enterprise

Architecture Planning— "… the book

has given me a wealth of good, fresh

ideas about every facet of the

architecture process … makes a

substantive contribution to the body of

IS planning knowledge." —John A.

Zachman Zachman Information Systems

Enterprise Architecture Planning is

more advanced than traditional system

planning approaches because you:

• define a stable business model

independent of organizational

boundaries, systems, and procedures,

• define data before application, and

• let data determine the sequence for

implementing applications systems.

• Here the authors give you a common-

sense approach to Enterprise

Architecture Planning. You’ll find

dozens of examples of architectures,

procedures, checklists, and useful

guidelines to support these techniques.

This is the best guide available to help

you ensure a cost-effective, long-term

solution.

Ch. 1 Introduction

Ch. 2Successful Enterprise Architecture

Planning

Ch. 3 Planning Initiation

Ch. 4 Preliminary Business Model

Ch. 5 The Enterprise Survey

Ch. 6Current Systems and Technology

Architecture

Ch. 7 Data Architecture

Ch. 8 Applications Architecture

Ch. 9 Technology Architecture

Ch. 10 Implementation Plan

Ch. 11 Planning Conclusion

Ch. 12 Transition to Implementation



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

EA – Using the Zachman FrameworkO’Rourke; Fishman; Selkow

Business

Information

Data

Application

Technology

People

Project Management

• Introduces the concept of Enterprise

Architecture, using the Framework

developed by John Zachman, to

business and MIS students and

professionals.

• This is the first text book I have ever

read that has been written so everyone

can understand the subject matter. The

authors take the reader on a step by step

journey of education to understand what

has always been a very abstract subject.

Further, the subject is covered in greater

depth than ever before, even by the man

whose work they are documenting, John

Zachman. The research has been

outstanding and the authors use

everyday examples to demonstrate the

point of the subject. If you are in

business or Information Technology and

wonder why things just don't go the way

they are supposed to, this book will be a

god send.

Ch. 1Ubiquity: Understanding the

Zachman Framework

Ch. 2 Science

Ch. 3 Commerce

Ch. 4 Psychology

Ch. 5 Technology in Commerce

Ch. 6 Systems Development

Ch. 7The Zachman Framework for


Ch. 8 Dynamic Framework



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Enterprise Business ArchitectureMyrick, Whittle

Business

Information

Data

Application

Technology

People

Project Management

• A critical part of any company's successful

strategic planning is the creation of an

Enterprise Business Architecture (EBA) with

its formal linkages. Strategic research and

analysis firms have recognized the importance

of an integrated enterprise architecture and

they have frequently reported on its increasing

value to successful companies. Enterprise

Business Architecture: The Formal Link

between Strategy and Results explains the

approach needed for the development of a

formal but pragmatic EBA.Part I introduces

EBA concepts and terms, and emphasizes the

importance of architectures in reaching

business goals. This section challenges you to

research and analyze the architectural needs of

your business. This analysis enables you to

understand both your chosen architecture and

the behaviors and discipline needed to

maximize its potential. Part II illustrates a

high-level approach for building the EBA. It

provides you with a richly illustrated case

study and guidance for relating the value of

this approach to your enterprise. Part III

provides suggestions derived from successful

engagements that implemented the formal

EBA approach with integrated enterprise

architectures. This section demonstrates that

success does not result from a one-time

project, but instead emerges from a new EBA-

based corporate behavior.

Pt. I

1 Understanding the Approach

2 Introduction

3 The Problem

4 The Solution

Pt. II

5 Case Study

6 Building the Enterprise Business

7A Few Words about Other

Architectures

Pt. III

8 Next Steps

9 Where Do We Go From Here?



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Enterprise DesignerAronson

Business

Information

Data

Application

Technology

People

Project Management

• Just about everything we use is

designed. We design cars,

buildings, jet planes, factories, and

supermarkets. Design is how we

ensure consistent quality. Design

is how we reduce costs. So why

would organizations be any

different. A jumbo jet has more

than a million components. So do

large complex organizations. We

call these components people,

business rules, computer systems,

data, events, facilities and gear.

We combine them into thousands

of processes. Enterprise Designer

is a simple framework and

methodology that gives everyone a

common language and process to

design models of an organization.

Different parts of the organization

will continue to have their own

frameworks and jargon but

Enterprise Designer provides the

mechanism to connect them all

together.

Pt. I Why Enterprise Designer?

Pt. II Building the Models

Pt. III Understanding Organizational Maturity

Pt. IV Understanding the Seven Elements

Pt. VAligning Organizational Structure to

the Core Model

Pt. VI Understanding the Ten Processes

Pt. VII Solving Business Issues

Pt. VIII Putting it All Together



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Enterprise Governance and Enterprise EngineeringHoogervorst

Business

Information

Data

Application

Technology

People

Project Management

• Achieving enterprise success

necessitates addressing enterprises in

ways that match the complexity and

dynamics of the modern enterprise

environment. However, since the

majority of enterprise strategic

initiatives appear to fail - among which

those regarding information technology

- the currently often practiced

approaches to strategy development and

implementation seem more an obstacle

than an enabler for strategic enterprise

success. Two themes underpin the

fundamentally different views outlined

in this book. First, the competence-

based perspective on governance,

whereby employees are viewed as the

crucial core for effectively addressing

the complex, dynamic and uncertain

enterprise reality, as well as for

successfully defining and

operationalizing strategic choices.

Second, enterprise engineering as the

formal conceptual framework and

methodology for arranging a unified and

integrated enterprise design, which is a

necessary condition for enterprise

success.

Pt. I Basic Concepts

1 Introduction

2Mechanistic and Organismic Perspectives

on Governance

3 Enterprise Essentials

4 System Thinking

Pt. II Governance Themes

5 Corporate Governance

6 IT Governance

7 Enterprise Governance

8 The Praxis Illustrated



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Enterprise IntegrationSandoe; Corbitt; Boykin

Business

Information

Data

Application

Technology

People

Project Management

• In this groundbreaking book, two

acknowledged experts explore the

underlying principles of systems

integration, and, with the help of

numerous case studies show IT

managers, systems analysts, and

project managers how to apply

those principles to solving

complex business problems. The

authors reveal the linkages

between business processes and

how they can be supported in

enterprise-wide integrated

systems. Rather than review

specific products and tools, the

authors use real-life examples to

provides readers with a practical

understanding of integrated system

architectures and how they

function within the framework of

an Enterprise Planning System.

1Information Systems, Organizations, and

Integration

2Silos, Mousetraps, and Islands: A Chronicle

of Information Systems in Organizations

3 The Challenge of Integration

4Let's Get Horizontal: Toward a Process

View of Organization

5The Relentless Distribution of Information

Technology

6 Data at the Core of the Enterprise

7 The Architecture of an Enterprise System

8 Planning for Enterprise Systems

9 The Design of Enterprise Systems

10 Realizing and Operating Enterprise Systems

11 People in Enterprise Systems

12Integrating Backward: Extending the Supply

Chain

13Integrating Forward: Meeting Demand and

Managing Customers

14Integrating Upward: Supporting Managers

and Executives





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Enterprise Integration PatternsHohpe; Woolf

Business

Information

Data

Application

Technology

People

Project Management

• Hohpe, an expert in enterprise

integration, and Woolf, an author

of technical books and articles,

provide a catalog of 65 patterns

and real-world solutions for

asynchronous messaging.

Providing a consistent vocabulary

and visual notation framework to

describe large-scale integration

across many technologies, the

book presents practical advice on

designing code and managing,

monitoring, and maintaining a

messaging system, useful for

application and integration

architects and developers and

enterprise architects. Annotation

©2004 Book News, Inc., Portland,

OR

Ch. 1Solving Integration Problems Using

Patterns

Ch. 2 Integration Styles

Ch. 3 Messaging Systems

Ch. 4 Messaging Channels

Ch. 5 Message Construction

Ch. 6 Interlude: Simple Messaging

Ch. 7 Message Routing

Ch. 8 Message Transformation

Ch. 9 Interlude: Composed Messaging

Ch. 10 Messaging Endpoints

Ch. 11 System Management

Ch. 12Interlude: System Management

Example

Ch. 13 Integration Patterns in Practice

Ch. 14 Concluding Remarks





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Enterprise Master Data ManagementDreibelbis; Hechler; Milman; Oberhofer; van Run; Wolfson

Business

Information

Data

Application

Technology

People

Project Management

• How MDM and SOA complement each

other

• Using the MDM Reference Architecture

to position and design MDM solutions

within an enterprise

• Assessing the value and risks to master

data, and applying the right security

controls

• Utilizing PIM-MDM and CDI-MDM

Solution Blueprints to address industry-

specific information management

challenges

• Incorporating MDM solutions into

existing IT landscapes via MDM

Integration Blueprints

• Leveraging master data as an enterprise

asset—bringing people, process, and

technology together with MDM and

data governance

• Identifying user roles, responsibilities.

and skill descriptions for MDM project

participants

• Case studies in MDM deployment,

including data warehouse and SAP

integration

Ch. 1 Introducing Master Data Management

Ch. 2 MDM as an SOA Enabler

Ch. 3 MDM Reference Architecture

Ch. 4 MDM Security and Privacy

Ch. 5 MDM Architecture Patterns

Ch. 6 PIM-MDM Solution Blueprints

Ch. 7 CDI-MDM Solution Blueprints

Ch. 8 MDM Integration Blueprints

Ch. 9Master Data Management and Data

Governance





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Enterprise SOA – SOA Best PracticesKrafzig, Banke, Slama

Business

Information

Data

Application

Technology

People

Project Management

• Enterprise SOA presents a complete roadmap for

using service-oriented architectures to reduce cost and

risk, improve efficiency and agility, and liberate

yourself from the vagaries of changing technology.

• While other books focus on low-level technical

details, this book identifies pragmatic architectural

strategies and project management techniques for the

entire SOA lifecycle: planning, design,

implementation, testing, rollout, and maintenance.

The authors introduce crucial measures for supporting

service-oriented architectures outside the IT

organization. Then, to illuminate the realities of SOA

deployment, they present four end-to-end case studies

drawing on their experiences in a wide range of

industries. Along the way, you'll discover how to:

• Calculate and communicate the economic value

proposition for SOA

• Link SOA to business process management

• Use SOA to overcome the formidable challenges of

distributed system design and development

• Make your business technology independent, by

focusing on architecture, not specific interfaces

• Go beyond individual projects to establish an

effective long-term SOA roadmap

• Manage infrastructure heterogeneity when eliminating

it isn't realistic

• Recognize the nontechnical success factors for SOA

in the enterprise

• Reflect lessons from Credit Suisse, Halifax Bank of

Scotland, and other world-class enterprises

• Whether you're a manager, architect, analyst, or

developer, if you must drive greater value from IT

services, Enterprise SOA will show you how—from

start to finish.

Ch. 1 An enterprise IT renovation roadmap

Ch. 2 Evolution of the service concept

Ch. 3 Inventory of distributed computing concepts

Ch. 4 Service-oriented architectures

Ch. 5 Services as building blocks

Ch. 6 The architectural roadmap

Ch. 7 SOA and business process management

Ch. 8 Managing process integrity

Ch. 9 Infrastructure of the service bus

Ch. 10 SOA in action

Ch. 11 Motivation and benefits

Ch. 12 The organizational SOA roadmap

Ch. 13 SOA-driven project management

Ch. 14 Deutsche post AG case study

Ch. 15 Winterthur case study

Ch. 16 Credit suisse case study

Ch. 17 Halifax bank of Scotland : IF.com





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Environments For Multi-Agent SystemsD. Weyns

Business

Information

Data

Application

Technology

People

Project Management

• This modern field of multi-agent systems

has developed from two main lines of earlier

research: its practitioners generally regard it

as a form of distributed artificial

intelligence, whereas some researchers have

persistently advocated ideas from the field

of artificial life. AI agents (and their

designers) usually take the environment for

agent interaction as granted. From the ALife

perspective and for ALife agents, the

environment for interaction is an active

participant in agent dynamics, a first class

member of the overall systems.

• This book originates from the First

International Workshop on Environments

for Multi-Agent Systems, E4MAS 2004,

held in New York, NY, USA in July 2004

as a satellite workshop of AAMAS 2004.

The 13 carefully selected reviewed and

revised papers presented together with an

introductory survey article of close to 50

pages are organized in topical sections on

conceptual models, language for design and

specification, simulation and environments,

mediated coordination, and applications.

1Environments for multi-agent systems state-of-

the-art and research challenges

2AGRE : integrating environments with

organizations

3From reality to mind : a cognitive middle layer of

environment concepts for believable agents

4A spatially dependent communication model for

ubiquitous systems

5ELMS : an environment description language for

multi-agent simulation

6MIC : a deployment environment for autonomous

agents

7About the role of the environment in multi-agent

simulations

8 Modeling environments for distributed simulation

9Supporting context-aware interaction in dynamic

multi-agent systems

10Environment-based coordination through

coordination artifacts

11

"Exhibitionists" and "voyeurs" do it better : a

shared environment for flexible coordination with

tacit messages

12Swarming distributed pattern detection and

classification

13Digital pheromones for coordination of unmanned

vehicles

14Motion coordination in the quake 3 arena

environment : a field-based approach





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Environments For Multi-Agent Systems IID. Weyns

Business

Information

Data

Application

Technology

People

Project Management

• This book constitutes the

thoroughly refereed post-

proceedings of the Second

International Workshop on

Environments for Multiagent

Systems, E4MAS 2005, held in

Utrecht, The Netherlands, in July

2005, as an associated event of

AAMAS 2005.

• The 16 revised papers presented

were carefully reviewed and

selected from the lectures given at

the workshop completed by a

number of invited papers of

prominent researchers active in the

domain. The papers are organized

in topical sections on models,

architecture, and design, mediated

coordination, as well as

applications.

1Environments for situated multi-agent systems :

beyond infrastructure

2Holonic modeling of environments for situated

multi-agent systems

3An environment-based methodology to design

reactive multi-agent systems for problem solving

4 An architecture for MAS simulation environments

5Indirect interaction in environments for multi-

agent systems

6 The governing environment

7Enriching a MAS environment with institutional

services

8Overhearing and direct interactions : point of view

of an active environment

9 Grounding social interactions in the environment

10A survey of environments and mechanisms for

human-human stigmergy

11Augmenting the physical environment through

embedded wireless technologies

12

The environment : an essential abstraction for

managing complexity in MAS-based

manufacturing control

13Exploiting a virtual environment in a real-world

application

14Web sites as agents' environments : general

framework and applications

15Environment organization of roles using

polymorphism

16Testing AGVs in dynamic warehouse

environments



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

The EVA Challenge: Implementing Value Added Change in an

Organization

Authors Joel Stern and John Shiely advocate a

total revolution in the way companies

are valued and measured. They make a

convincing case for using EVA

("Economic Value Added") as the

primary measure of corporate

performance. The authors argue that the

SEC’s yardstick for corporate reporting,

the "Generally Accepted Accounting

Procedures" (GAAP), was designed to

protect lenders by depicting a

company’s liquidation value. As such,

GAAP provides an overly conservative

and only marginally accurate picture of

financial health. EVA principles - at

least according to the consultants who

advise companies on using them -

evaluate intangible assets more

realistically and correspond more

closely to stock market performance.

getAbstract.com recommends this book

to executives who seek improved

corporate financial and market

performance, and to investors interested

in understanding how value is created

and maintained.

How deficiencies in current

GAAP-based corporate

reporting rules create

inefficiencies in equity

markets

The definition of Economic Value

Added (EVA), a new measure

of corporate performance

How EVA can improve the

accuracy of corporate

reporting by more accurately

reflecting the value of

intangible assets



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Essential DruckerP.F. Drucker

Business

Information

Data

Application

Technology

People

Project Management

• 'In one volume a selection of the

essential writings from Peter F.

Drucker's sixty years of work on

management.

• The first selection of Drucker's

management work from The Prctice of

Management (1954) to Management

Challenges for the 21st Century (1999),

this book offers, in Drucker's words, "a

coherent and fairly comprehensive

Introduction to [and] gives an overview

of my works on management and thus

answers a question I have been asked

again and again: . . . which of my

writings are essential?"

• The Essential Drucker contains twenty-

six selections on management in the

organization, management and the

individual, and management and

society. It covers the basic principles

and concerns of management and its

problems, challenges, and opportunities,

giving managers, executives, and

professionals the tools to perform the

tasks that the economy and society of

,==otherwise ungrammatical==

tomorrow will demand of them.

I Management

1 Management as Social Function and Liberal Art

2 The Dimensions of Management

3 The Purpose and Objectives of a Business

4 What the Nonprofits are Teaching Business

5 Social Impacts and Social Problems

6 Management’s New Paradigms

7 The Information Executives Need Today

8 Management by Objectives and Self-Control

9 Picking People – The Basic Rules

10 The Entrepreneurial Business

11 The New Venture

12 Entrepreneurial Strategies

II The Individual

13 Effectiveness Must be Learned

14 Focus on Contribution

15 Know your strengths and Values

16 Know your Time

17 Effective Decisions

18 Functioning Communications

19 Leadership at Work

20 Principles of Innovation

21 The Second Half of your Life

22 The Educated Person

III Society

23A Century of Social Transformation – Emergence

of Knowledge Society

24 The Coming of Entrepreneurial Society

25 Citizenship through the Social Sector

26From Analysis to Perception – The New

Worldview





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Evaluating Software ArchitecturesClements; Kazman; Klein

Business

Information

Data

Application

Technology

People

Project Management

• Evaluating Software Architectures

introduces the conceptual

background for architecture

evaluation and provides a step-by-

step guide to the process based on

numerous evaluations performed

in government and industry.

• In particular, the book presents

three important evaluation

methods:

• Architecture Tradeoff Analysis

Method (ATAM)

• Software Architecture Analysis

Method (SAAM)

• Active Reviews for Intermediate

Designs (ARID)

• Detailed case studies demonstrate

the value and practical application

of these methods to real-world

systems, and sidebars throughout

the book provide interesting

background and hands-on tips

from the trenches.

Ch. 1 What is Software Architecture?

Ch. 2 Evaluating a Software Architecture

Ch. 3The ATAM - A Method for Architecture

Evaluation

Ch. 4The Battlefield Control System - The

First Case Study in Applying the ATAM

Ch. 5 Understanding Quality Attributes

Ch. 6 A Case Study in Applying the ATAM

Ch. 7Using the SAAM to Evaluate an

Example Architecture

Ch. 8ARID - An Evaluation Method for

Partial Architectures

Ch. 9Comparing Software Architecture

Evaluation Methods

Ch. 10Growing an Architecture Evaluation

Capability in Your Organization

Ch. 11 Conclusions





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Every Move Must Have a PurposePandolfini

Business

Information

Data

Application

Technology

People

Project Management

Introduction

1 Play the Board, Not the Player

2 Don’t Ignore a Good Hunch

3 Play with a Plan

4 Look at Your Opponent’s Moves

5 Don’t Waste Material

6 Seize the Initiative

7 Play for the Centre

8 Develop the Pieces

9 Don’t Overextend

10 Convert Weaknesses into Strengths

11 Learn from Your Mistakes

12 Don’t Sacrifice Without Good Reason

13 Seek Small Advantages

14 Don’t Apply Principles Mechanically

15 Strive for More than You Need

Conclusion: Chess a Final Frontier



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

ExecutionL. Bossidy; R. Charan

Business

Information

Data

Application

Technology

People

Project Management

• The book that shows how to get

the job done and deliver results . . .

whether you're running an entire

company or in your first

management job

• Larry Bossidy is one of the world's

most acclaimed CEOs, a man with

few peers who has a track record

for delivering results.

Pt. I Why Execution is Needed

1 The Gap Nobody Knows

2 The Execution Difference

Pt. II The Building Blocks of Execution

3Building Block One: The Leader's

Seven Essential Behaviors

4Building Block Two: Creating the

Framework for Cultural Change

5

Building Block Three: The Job No

Leader Should Delegate - Having the

Right People in the Right Place

Pt. IIIThe Three Core Processes of

Execution

6The People Process: Making the Link

with Strategy and Operations

7The Strategy Process: Making the

Link with People and Operations

8 How to Conduct a Strategy Review

9The Operations Process: Making the

Link with Strategy and People





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Fifth Discipline and EAPeter M. Senge

Business

Information

Data

Application

Technology

People

Project Management

• “Give me a lever long enough and

single handed I can move the world”

• The learning organization –

organizational patterns

• Systemic Behaviour

– Systems Archetypes

• Enterprise Physics

• Counter Intuitive

• Guidance Rudder

• Butterfly effect

• Principle: 20:80

• Principle: The Solution that stares us in

the face is the least likely to succeed

• Principle: The Benefit of the many

outweighs the benefit of the few


• Principle: Principle of least effort


Principle

Pt. IHow our actions create our reality ...

and how we can change it

Pt. IIThe fifth discipline : the cornerstone

of the learning organization

Pt. IIIThe core disciplines : building the

learning organization

Pt. IV Reflections from practice

Pt. V Coda





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Fortune At The Bottom Of The Pyramid Prahalad

Business

Information

Data

Application

Technology

People

Project Management

• The world's most exciting, fastest-growing

new market? It's where you least expect it:

at the bottom of the pyramid. Collectively,

the world's billions of poor people have

immense untapped buying power. They

represent an enormous opportunity for

companies who learn how to serve them.

• Not only can it be done, it is being done -

profitably. What's more, companies aren't

just making money. By serving these

markets, they're helping millions of the

world's poorest people to escape poverty.

• In this book, legendary business guru C. K.

Prahalad shows why you can't afford to

ignore "Bottom of the Pyramid" (BOP)

markets. Prahalad shows how to drive the

radical innovations needed to profit from

them...and how those innovations will make

your business more competitive everywhere.

• In the book, Prahalad presents 12 in-depth

case success stories from India, Peru,

Mexico, Brazil, and Venezuela. They range

from salt to soap, banking to cellphones,

healthcare to housing. You'll gain an

unprecedented feel for what it takes to profit

from BOP markets-and eliminate poverty at

the same time.

Pt. IThe fortune at the bottom of the

pyramid

1The market at the bottom of the

pyramid

2 Products and services for the BOP

3 BOP: a global opportunity?

4 The ecosystem for wealth creation

5Reducing corruption: transaction

governance capacity

6Development as social

transformation

Pt. IIInnovative practices at the bottom

of the pyramid

Sect. IThe market at the bottom of the

pyramid

Sect. IIKnown problems and known

solutions: what is the missing link?

Sect. IIIKnown problems and unique

solutions

Sect. IVKnown problems and system-wide

reform

Sect. V Scaling innovations

Sect. VI

Creating enabling conditions for

the development of the private

sector





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Foundations Of IT Service ManagementVan Bon

Business

Information

Data

Application

Technology

People

Project Management

• This new title looks at Best

Practices described in the ITIL V3

upgrade. Focusing on the

Lifecycle approach, this new

publication covers the following

steps in detail:

• Service Strategy

• Service Design

• Service Operation

• Service Transition

• Continual Service Improvement

Pt. I The ITIL Service lifecycle

1 Lifecycle phase: Service Strategy

2 Lifecycle phase: Service Design

3 Lifecycle phase: Service Transition

4 Lifecycle phase: Service Operation

5Lifecycle phase: Continual Service

Improvement

Pt. II Functions and Processes

1Introduction to Functions an

Processes

2Functions and Processes in Service

Strategy


Design


Transition


Operation

6Functions and Processes in

Continual Service Improvement





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Framework Process PatternsCarey; Carlson

Business

Information

Data

Application

Technology

People

Project Management

• Frameworks represent a rapidly growing field within

object-oriented programming and development.

Frameworks, which are cooperating classes that make

up a reusable design that addresses a specific

application domain, are, for all of their value, widely

misunderstood. In this book, two framework

development experts borrow from their extensive real-

world experience to introduce a successful patterns

approach to framework development. The authors

reveal proven techniques and useful solutions for

successful framework development. This book will

enable you to make the transition from object-oriented

programmer to framework developer. Framework

Process Patterns presents working patterns that apply

to all phases of the framework development process,

from requirements and analysis to documentation. It

focuses on the essential issue of what constitutes an

appropriate domain and how to strike the delicate

balance between content and reusability. This book

also examines the human side of framework

development, offering advice on effective

communication and optimal team organization. Many

of these patterns have broad applicability, not just to

framework development, but to object-oriented and

component-based development in general. A single

case study runs throughout the book to illustrate the

application of principles and techniques. It also

includes two valuable appendices. The first looks at

the relationship between frameworks and components,

and the second documents the IBM San Francisco

framework development process. Written for

proficient object-oriented programmers who want to

learn more about this important field or want to

validate their own real-life experiences in the trenches

of object-oriented development, Framework Process

Patterns will bring you far along the path toward

understanding frameworks fully and maximizing their

potential.

Ch. 1 Introduction

Ch. 2 Case Study

Ch. 3 The Development Process

Ch. 4 Requirements

Ch. 5 Analysis

Ch. 6 Design

Ch. 7 Documentation

Ch. 8 Social Aspects

Ch. 9 Framework Use

Ch. 10 Conclusion





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

FreakonomicsLevitt, Dubner

Business

Information

Data

Application

Technology

People

Project Management

Introduction: The Hidden Side of

Everything

1What do Schoolteachers and Sumo

Wrestlers Have in Common?

2How is the Ku Klux Klan Like a

Group of Real-Estate Agents?

3Why Do Drug Dealers Still Live With

Their Moms?

4 Where Have All the Criminals Gone?

5 What Makes a Perfect Parent?

6

Perfect Parenting, Part II, or: Would a

Roshanda by Any Other Name Smell

as Sweet?

Epilogue: Two Paths to Harvard

Bonus Matter

Notes



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Function Point AnalysisD. Garmus; D. Herron

Business

Information

Data

Application

Technology

People

Project Management

• Function Point Analysis presents fundamental

counting techniques for basic-to-advanced

technologies. It explains the calculations for

determining function point size, an indication of a

software application's overall functionality and

complexity. Moving beyond mechanics, the book

features the most common uses of FPA and reveals

experience-based techniques for applying the

methodology with success.

• The book covers such important topics as:

• An overview of FPA for the IT executive

• A description of software measurement, relating size

to other software metrics

• Sizing data and transactional functions

• The application of general system characteristics

• Counting object-oriented, Web-based, client-server,

and GUI applications

• Becoming a Certified Function Point Specialist

(CFPS), using a practice exam

• The use of FPA for accurate project estimating,

development and maintenance outsourcing, and

performance productivity base-lining

• FPA automation tools, including function point

repository tools and function point- based project

estimation tools

• The role of FPA in standardizing industry

benchmarking data

• Numerous detailed examples and case studies

demonstrate the FPA methodology in action. As a

reference, tutorial, and practical guide, Function

Point Analysis: Measurement Practices for

Successful Software Projects raises the level of

awareness and understanding of FPA and its role in

bringing proven quality standards to the software

development industry.

1 Software Measurement

2 Executive Introduction to Function Points

3 Measuring with Function Points

4 Using Function Points Effectively

5 Software Industry Benchmark Data

6 Introduction to Function Point Analysis

7 Sizing Data Functions

8 Sizing Transactional Functions

9 General System Characteristics

10 Calculating and Applying Function Points

11 Case Studies in Counting

12 Counting Advanced Technologies

13 Counting a GUI Application

14 Counting an Object-Oriented Application

15 Tools

16 Preparing for the CFPs Exam



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Fundamentals Of Cellular Network Planning And OptimisationA.R. Mishra

Business

Information

Data

Application

Technology

People

Project Management

• Distinctly divided into four parts:

2G (GSM), 2.5G (GPRS &

EDGE), 3G (WCDMA) and

introduction to 4G (OFDM, ALL-

IP, WLAN Overview) respectively

• Each part focuses on the radio,

transmission and core networks.

• Concentrates on cellular network

planning process and explains the

underlying principles behind the

planning and optimizing of the

cellular networks.

1 Overview of mobile networks

2Radio network planning and

optimisation

3Transmission network planning and

optimisation

4 Core network planning and optimisation

5GPRS : network planning and

optimisation

6EDGE : network planning and

optimisation

73G radio network planning and

optimisation

83G transmission network planning and

optimisation

93G core network planning and

optimisation

10 4G network planning





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Fundamentals Of Computational Swarm IntelligenceEngelbrecht

Business

Information

Data

Application

Technology

People

Project Management

• Fundamentals of Computational

Swarm Intelligence provides a

comprehensive introduction to the

new computational paradigm of

Swarm Intelligence (SI), a field

that emerged from biological

research, and is now picking up

momentum within the

computational research

community. Bio-inspired systems

are becoming increasingly

important research areas for

computer scientists, engineers,

economists, bioinformaticians,

operational researchers, and many

other disciplines. This book

introduces the reader to the

mathematical models of social

insects collective behaviour, and

shows how they can be used in

solving optimization problems.

1 Introduction

2 Optimization problems and methods

3 Unconstrained optimization

4 Constrained optimization

5 Multi-solution problems

6 Multi-objective optimization

7 Dynamic optimization problems

8 Introduction to evolutionary computation

9 Evolutionary computation paradigms

10 Coevolution

11 Introduction

12 Basic particles swarm optimization

13 Particle trajectories

14 Convergence proofs

15 Single-solution particle swarm optimization

16 Niching with particle swarm optimization

17 Constrained optimization using particle swarm optimization

18 Multi-objective optimization with particle swarms

19 Dynamic environments with particle swarm optimization

20 Discrete particle swarm optimization

21 Particle swarm optimization applications

22 Introduction

23 Ant colony optimization meta-heuristic

24 General frameworks for ant colony optimization algorithms

25 Ant colony optimization algorithms

26 Ant colony optimization applications

27 Collective decision-making

28 Ant colony optimization convergence

29 Cometery organization and brood care

30 Division of labor

31 Final remarks





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Goal, TheEliyahu M Goldratt

Business

Information

Data

Application

Technology

People

Project Management

• Business Architecture

• Pull through approach

• Bottleneck management

• The squashed string

• The scout trip

• Reduction in product lifecycles

• Management by cost replaced by:

– Throughput

– Inventory

– Operating Expense

• Principle: The Singularity Principle –

the event horizon of man machine

• Principle: Its all about sales





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Good To GreatJ. Collins

Business

Information

Data

Application

Technology

People

Project Management

• The findings of the Good to Great study

will surprise many readers and shed

light on virtually every area of

management strategy and practice. The

findings include:

• Level 5 Leaders: The research team was

shocked to discover the type of

leadership required to achieve greatness.

• The Hedgehog Concept (Simplicity

within the Three Circles): To go from

good to great requires transcending the

curse of competence.

• A Culture of Discipline: When you

combine a culture of discipline with an

ethic of entrepreneurship, you get the

magical alchemy of great results.

Technology

• Accelerators: Good-to-great companies

think differently about the role of

technology.

• The Flywheel and the Doom Loop:

Those who launch radical change

programs and wrenching restructurings

will almost certainly fail to make the

leap.

1 Good is the enemy of great

2 Level 5 Leadership

3 First Who – Then What

4Confront the brutal facts (yet never lose

faith)

5 Hedgehog concept

6 A culture of discipline

7 Technology accelerators

8 The flywheel and the doom loop

9 From good to great to built to last





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Google StoryD.A. Vise

Business

Information

Data

Application

Technology

People

Project Management

• Here is the story behind one of the most

remarkable Internet successes of our

time. Based on scrupulous research and

extraordinary access to Google, the

book takes you inside the creation and

growth of a company whose name is a

favorite brand and a standard verb

recognized around the world. Its stock is

worth more than General Motors’ and

Ford’s combined, its staff eats for free in

a dining room that used to be run by the

Grateful Dead’s former chef, and its

employees traverse the firm’s colorful

Silicon Valley campus on scooters and

inline skates.

• Readers will learn about the amazing

business acumen and computer wizardry

that started the company on its

astonishing course; the secret network

of computers delivering lightning-fast

search results; the unorthodox approach

that has enabled it to challenge

Microsoft’s dominance and shake up

Wall Street. Even as it rides high,

Google wrestles with difficult choices

that will enable it to continue expanding

while sustaining the guiding vision of its

founders’ mantra: DO NO EVIL.

1 A Healthy Disregard for the Impossible

2 When Larry Met Sergey

3 Learning to Count

4 The Secret Sauce

5 Divide and Conquer

6 Burning Man

7 The Danny Sullivan Show

8 A Trickle

9 Hiring a Pilot

10 You've Got Google

11 The Google Economy

12 And on the Fifth Day

13 Global Goooogling

14 April Fools

15 Porn Cookie Guy

16 Going Public

17 Playboys

18 Charlie's Place

19 Space Race

20 A Legal Showdown

21 A Virtual Library

22 Trick Clicks

23 Attacking Microsoft

24 Money Machine

25 The China Syndrome

26 Googling Your Genes

27 23 Google Search Tips

28 Google Labs Aptitude Test (GLAT)

29 Google's Financial Scorecard





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Guide to Enterprise IT ArchitecturePerks; Beveridge

Business

Information

Data

Application

Technology

People

Project Management

• Covering the full spectrum of IT technical

architectural concerns—-from technical issues

and flexible method development to business

strategy and models—-this book guides the

reader through the cycle of design and

development with proven methods and

practices. The presentation is intuitive and

focused, and is primarily based on the method

of The Open Group Architectural Framework

(TOGAF) standards accepted internationally

for enterprises.Features:

• Comprehensive and unified overview of all

design and implementation aspects of IT

architecture

• Integrates practical strategic issues with the

context and content of IT architecture design

• Detailed examples and case studies to

illustrate development methods and the

process cycle

• Extensive and accessible summary charts,

tables, and step-by-step procedures

• Comprehensive explanation of the IT technical

architecture concepts and methods This

authoritative, highly readable reference for the

IT architecture design of an enterprise

organization's information system provides a

rich resource of tools and strategic insights for

all practitioners, professionals and developers

in information technology, database systems,

and enterprise systems administration.

1 Introduction to Technical Architecture

2 Chaos and Control

3Business Strategy - The Foundation for

the Technical Architecture

4TOGAF and the Architectural

Development Method

5 Initiation and Framework

6 Baseline Description

7 Architectural Views

8Target Architecture - Baseline

Description in TOGAF Format

9 Super Services

10Target Architecture - Selecting Service

Portfolios

11Target Architecture - Architectural

Definition

12Opportunities, Solutions, and Migration

Planning

13 Implementation and Maintenance

14 A Case for Change





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Handbook on Enterprise ArchitectureBernus; Nemes; Schmidt

Business

Information

Data

Application

Technology

People

Project Management

• This Handbook is about methods, tools

and examples of how to architect an

enterprise through considering all life

cycle aspects of Enterprise Entities

(such as individual enterprises,

enterprise networks, virtual enterprises,

projects and other complex systems

including a mixture of automated and

human processes). The book is based on

ISO15704:2000, or the GERAM

Framework (Generalised Enterprise

Reference Architecture and

Methodology) that generalises the

requirements of Enterprise Reference

Architectures. Various Architecture

Frameworks (PERA, CIMOSA, Grai-

GIM, Zachman, C4ISR/DoDAF)

are shown in light of GERAM to allow a

deeper understanding of their

contributions and therefore their correct

and knowledgeable use. The handbook

addresses a wide variety of audience,

and covers methods and tools necessary

to design or redesign enterprises, as well

as to structure the implementation into

manageable projects.

1 Introduction

2GERAM - The Generalised Enterprise Reference

Architecture and Methodology

3

A Mapping of Individual Architecture Framework

(GRAI, PERA, C4ISR, CIMOSA, ZACHMAN, ARIS)

onto GERAM

4 Strategy as a Creation of Corporate Future

5Leadership: Better Relationships through Better

Communication

6 Capability Improvement

7Developing the Business Model - A Methodology for

Virtual Enterprises

8 Analysing the Present Situation and Refining Strategy

9Developing the Enterprise Concept - The Business

Plan

10Enterprise Modeling - The Readiness of the

Organisation

11 Modeling Function and Information

12Modeling the Management System - Enterprise

Management and Activities

13 Resource Requirements of Enterprise Management

14 Enterprise Modeling

15Preliminary Design: Translating Requirements to

Design Specifications

16 Organisational Design

17Application Reference Models and Building Blocks for

Management and Control

18 Designing the Information Technology Subsystem

19Ford Motor Company's Investment Efficiency

Initiative: A Case Study

20The Business Process (Quiet)Revolution;

Transformation to Process Organization

21 Farley Remote Operations Support System

22The use of GERAM to support SMEs Development in

Mexico



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Handbook on OntologiesStaab; Studer(Editors)

Business

Information

Data

Application

Technology

People

Project Management

• An ontology is a description (like

a formal specification of a

program) of concepts and

relationships that can exist for an

agent or a community of agents.

The concept is important for the

purpose of enabling knowledge

sharing and reuse. The Handbook

on Ontologies provides a

comprehensive overview of the

current status and future

prospectives of the field of

ontologies. The handbook

demonstrates standards that have

been created recently, it surveys

methods that have been developed

and it shows how to bring both

into practice of ontology

infrastructures and applications

that are the best of their kind.

1 Description Logics

2 Ontologies in F-logic

3The Resource Description Framework (RDF) and its

Vocabulary Description Language RDFS

4 Web Ontology Language: OWL

5 An Ontology-Composition Algebra

6 On-To-Knowledge Methodology (OTKM)

7 Building a Very Large Ontology from Medical Thesauri

8 An Overview of OntoClean

9 Ontology Learning

10 Knowledge Patterns

11 Ontology and the Lexicon

12 Ontology Reconciliation

13 Ontology Evaluation

14 Ontology Engineering Environments

15 An Extensible Ontology Software Environment

16 Ontologies in Support of Problem Solving

17 Ontologies in Agent Architectures

18 Tools for Mapping and Merging Ontologies

19 Ontology Matching: A Machine Learning Approach

20 Retrieving and Exploring Ontology-based Information

21Supporting User Tasks through Visualisation of Light-weight

Ontologies

22 Ontologies for Knowledge Management

23Ontology-based Content Management in a Virtual

Organization

24 Ontology-based Recommender Systems

25 The Knowledge Portal "OntoWeb"

26 Ontologies and Hypertext

27 Semantic Layering with Magpie

28 Ontologies and Metadata for eLearning

29 Ontology of the Process Specification Language

30 The Role of Ontologies in eCommerce

31 An Ontology-based Platform for Semantic Interoperability

32 Ontologies in Bioinformatics





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Haystack SyndromeE.M. Goldratt

Business

Information

Data

Application

Technology

People

Project Management

• A must for every manager concerned with

meeting the challenges of the 21st century.

You'll see the differences between data and

information in a new light, and understand

precisely how misunderstanding those

differences can affect the quality of your

decision-making process. Starting with the

structure of an organization, The Haystack

Syndrome ends with a detailed description

of the logic that must underpin the

information system for any organization to

maximize effectiveness.

• Part One:

Formalizing the Decision Process - Defining

the goal, the measurements, and how to

continuously improve the whole system -

the Theory of Constraints.

• Part Two:

The Architecture of an Information System -

Dealing with information as it relates to the

real world; quantifying Murphy, the time-

buffer concept, directing process

improvements, measuring local

performance.

• Part Three:

Scheduling - how to implement a real

process of ongoing improvement requiring

interplay between the system and the

manager, resolving all conflicts, considering

capacity and protection.

Pt. 1 Formalizing the Decision Process

Pt. 2The Architecture of an Information

System

Pt. 3 Scheduling





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

How To Build A Business Rules EngineM. Chisholm

Business

Information

Data

Application

Technology

People

Project Management

• Business rules engines can make organizations

more agile by allowing them to manage diverse

sets of operating rules, such as many different

contracts for goods and services with different

clients. For example, business rules engines can

contain interfaces that allow users to define

business rules to add specific functionality to

software applications in order to take advantage

of particular business arrangements. This

enables organizations to overcome the barriers

of time, money, and reliability that traditional

programming approaches present when trying to

include variable business situations within

information systems. Rules engines can also

speed software implementation, provide

increased auditability, and ensure engineering

compliance. The capacity to understand and

manage business rules outside of the "black box"

of program code can improve the overall quality

of IT infrastructures.

• How to Build a Business Rules Engine is the

first book to provide a detailed roadmap, with

examples, for building a business rules engine.

Written from the author’s 12 years of experience

building business rules functionality, this book

covers the necessary background and concepts,

as well as the specific steps needed to build a

rules engine. The book describes not only the

components that a rules engine must have, but

also the organizational issues that may

determine its success after it has been built and

implemented.

.

Ch. 1What are Business Rules and Business Rules

Engines?

Ch. 2 Why Build a Business Rules Engine?

Ch. 3 Data Modeling and Database Design

Ch. 4Who Defines Business Rules and When Do

they Do it?

Ch. 5 The Atomicity of Business Rules

Ch. 6 The Black Box Problem

Ch. 7 The Components of a Business Rules Engine

Ch. 8 Populating Table Data in the Repository

Ch. 9 Populating Column Data in the Repository

Ch. 10Populating Relationship and Subtype Data in

the Repository

Ch. 11 Populating Reference Data in the Repository

Ch. 12Defining Business Processes and Related

Information

Ch. 13 Extending the Database

Ch. 14 Managing the Database

Ch. 15 Implementing a Simple Business Rule

Ch. 16More Edit Validation Rules, Rule Components,

and Rule Versions

Ch. 17 Rule Types for Checking Referential Integrity

Ch. 18Working with Batch Processes: Setting

Indicators and Reference Data Code Values

Ch. 19Implementing Rule Types Using Relationships

and Subtypes

Ch. 20 Rules with Subtypes and Business Metadata

Ch. 21 Debugging in Business Rules Engines

Ch. 22 Managing the Business Rules Engine





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

How To LeadJ. Owen

Business

Information

Data

Application

Technology

People

Project Management

• How to Lead demystifies

leadership. It sets out the skills and

behaviors that emerging leaders

need, and shows how you can

develop and display them in

yourself.

Pt. 1 The foundations of leadership

1 Focusing on people

2 Being positive

3 Being professional

Pt. 2 The practice of leadership

4 Leading from the middle


6 Being positive


Pt. 3 Mastering leadership

8 Leading from the top


10 Being positive


Pt. 4 The leadership journey

12The leadership journey and the

three and a half Ps of leadership



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

How To Survive In The Jungle Of EA Frameworks

J. Schekkerman

Business

Information

Data

Application

Technology

People

Project Management

• The first Enterprise Architecture

book that compares the 14 most

popular Enterprise Architecture

Frameworks in the world. A

unique book for CIO's, Enterprise

Architects and all others interested

in EA.

Ch. 1 What is EA about?

Ch. 2 EA in context

Ch. 3 Critical success factors for EA

Ch. 4 Key concepts of holistic EA

Ch. 5 Extended Enterprises

Ch. 6 EA Program & Validation

Ch. 7 EA Measurement Process

Ch. 8 Today’s EA framework practice

Ch. 9 EA in the United States Government

Ch. 10 EA in Europe

Ch. 11 Creating or choosing an EA framework

Ch. 12 The EA framework’s history overview

Ch. 13 Extended EA framework (E2AF)

Ch. 14 EA Planning

Ch. 15 Federal EA Framework

Ch. 16 Treasury EA Framework

Ch. 17 The Open Group Architecture Framework

Ch. 18 Zachman Framework

Ch. 19 Integrated Architecture Framework

Ch. 20 Joint Technical Architecture

Ch. 21 C4ISR and DoDAF

Ch. 22 Department of Defence Technical Reference Model

Ch. 23Technical Architecture Framework Information

Management

Ch. 24Computer Integrated Manufacturing Open System

Architecture

Ch. 25 Pursue Enterprise Reference Architecture

Ch. 26Standards & Architectures for eGovernment

Applications

Ch.. 27 EA Tools

Ch.. 28 Examples of some EA repository tools & suites





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

How to Win Friends & Influence PeopleDale Carnegie

Business

Information

Data

Application

Technology

People

Project Management

• Under the subheading "15,000,000 people

can't be wrong," I proudly present one of the

all-time business book classics. You've

probably heard about this book, as it's one of

those titles that have become part of the

cultural lexicon (like CATCH-22). It floats

around the edges of the pop-culture ether,

easily recalled but little read.

• Written in 1936, it is based on courses in

public speaking that had been taught in adult

education courses by Dale Carnegie since

1912 (and to put to rest a popular

assumption, he was no relation to the

magnate Andrew Carnegie). It is an unusual

little book, written in a highly personalized,

colloquial style that is reminiscent of a

lecture.

• But this is no infomercial for real estate

investment with no money down or for a

personal improvement guru. This book was

designed with professionals in mind, and

designed to help professional people do

better in business by helping them make

social contacts and improve their speaking

skills. It was also written with a

certain...earnestness in mind. Carnegie was

a big believer in sincerity when it came to

dealing with other people.

I Fundamental Techniques in handling people

1 If you want to gather honey, don’t kick over the beehive

2 The big secret of dealing with people

3He who can do this has the whole world with him. He who cannot

walks a lonely way

II Six ways to make people like you

1 Do this and you’ll be welcome anywhere

2 A simple way to make a good first impression

3 If you don’t do this, you are headed for trouble

4 An easy way to become a good conversationalist

5 How to interest people

6 How to make people like you instantly

III How to win people to your way of thinking

1 You can’t win an argument

2 A sure way of making enemies – and how to avoid it

3 If you’re wrong, admit it

4 A drop of honey

5 The secret of Socrates

6 The safety valve in handling complaints

7 How to get cooperation

8 A formula that will work wonders for you

9 What everybody wants

10 An appeal that everybody likes

11 The movies do it, TV does it, Why don’t you do it?

12 When nothing else works, try this

IVBe a leader: How to change people without giving offense or arousing

resentment

1 If you must find fault, this is the way to begin

2 How to criticize – and not be hated for it

3 Talk about your own mistakes first

4 No one likes to take orders

5 Let the other person save face

6 How to spur people on to success

7 Give a dog a good name

8 Make the fault seem easy to correct

9 Making people glad to do what you want





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Implementing Application FrameworksFayad; Schmidt; Johnson

Business

Information

Data

Application

Technology

People

Project Management

• Object Technology A gold mine of

enterprise application frameworks

Implementing Application Frameworks

While frameworks can save your company

millions in development costs over time, the

initial investment can be quite high. This

book/CD-ROM package helps you to reduce

the cost of framework development by

providing 40 case studies documenting the

experiences of framework builders and users

at major corporations and research labs,

worldwide. Throughout, the authors extract

important lessons and highlight technical

and organizational implementation practices

that have been proven to yield the biggest

payoff. Focusing primarily on business

systems and agent-based application

frameworks, it covers frameworks for:*

Data processing* Agent-based applications*

Artificial intelligence applications* Object-

oriented business processes* System

application frameworks* Programming

languages and tools* And much more.

• The enclosed CD-ROM gives you:*

Example frameworks* Documentation and

manuals* Framework code and

implementation tips* Sample framework

architectures and models* Design patterns

and presentations* Animated

demonstrations

1. Business Frameworks

2.Artificial Intelligence and agent

application frameworks

3. Specialized tool frameworks

4. Language-Specific

5. System Application

6. Experience in application



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Information FirstEvernden, Evernden

Business

Information

Data

Application

Technology

People

Project Management

• Information is seriously undervalued and

underused as a corporate resource. The

pressures of global competition and a growing

dependence on information technology mean

that the effective use of information is more

important now than it has ever been.

Information First: Integrating Knowledge and

Information Architecture for Business

Advantage is a fundamental guide for

unleashing information potential, by

combining the discipline of information

architecture with the power of knowledge

management, to drive organizational changes.

This book combines techniques from

knowledge management and information

architecture to provide a layer above the detail

- techniques for seeing the big picture.

The book

* creates a clear picture of an organization and

the way it works, by mapping the information

and knowledge resource, showing where

change is required and providing a plan to

achieve it

* shows how to streamline decision-making

and action-taking by eliminating frustration

and confusion

* supports an information-based culture by

maintaining the right infrastructures and

constantly improving the use of the

information resource

1 Architecting organizational changes

2 The essential eight factors

3 What and why, and when and how

4Who's responsible for what: assigning

responsibility for changes

5Developing an information map: how to

navigate the information resource

6Making it available: adding exponential

value

7Using it: making the best use of corporate

information

8Improving the architecture and keeping it

current

9 Conclusion: case study





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Innovator’s Toolkit, TheSamuel, Silverstein

Business

Information

Data

Application

Technology

People

Project Management

• An innovation guide for business

leaders, managers, and new product

developers

• "The Innovator's Toolkit" explains all

the fundamental tools and concepts

anyone involved in innovation should be

familiar with--especially methods and

strategies for improving products and

services and developing new ones. This

book is written in an easy-to-use

reference format that helps readers

understand why, when, and how to

apply each tool. The tools and

techniques in this book are organized

around a four-step innovation

methodology--define, discover, develop,

and demonstrate--that takes readers

through problem identification, then

flows into idea generation, idea

selection, and, finally, idea

implementation. Constant innovation is

a necessity for business success today;

"The Innovator's Toolkit" presents an

effective plan for achieving it.

Pt. I Define the Opportunity

1Techniques and Tools for Identifying High-

Potential Innovation Projects

2Techniques and Tools for Scoping and Focusing

Innovation Projects

3

Techniques and Tools for Effectively Managing

People, Projects, and Innovation ROI

Pt. II Discover the Ideas

4Techniques and Tools for Refining Innovation

Opportunities

5Techniques and Tools for Leveraging Brainpower

and Turbo-Charging Creativity

6Techniques and Tools for Exploring All Human

Knowledge and Nature

7Techniques and Tools for Selecting the Best Ideas

for Further Development and Design

Pt. III Develop the Solution

8Techniques and Tools for Formulating an Initial

Design

9Techniques and Tools for Selecting the Very Best

Design to Pursue

10Techniques and Tools for Optimizing and

Finalizing Designs

Pt. IV Demonstrate the Innovation

11Techniques and Tools for Evaluation How New

Products/Services Perform Prior to Their Release

12Techniques and Tools for Mapping New Product

and Service Delivery Processes

13

Techniques and Tools for Making Sure Processes

Are Optimized for Efficient and Flawless

Operations

14Techniques and Tools for Problem Diagnosis and

Improvement Prior to Commercialization



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

An Introduction to Multi Agent SystemsWooldridge

Business

Information

Data

Application

Technology

People

Project Management

• This is the first textbook to be explicitly

designed for use as a course text for an

undergraduate/graduate course on multi-

agent systems. Assuming only a basic

understanding of computer science, this

text provides an introduction to all the

main issues in the theory and practice of

intelligent agents and multi-agent

systems.

• * The companion Web Site includes

sample exercises, lecture slidest and

hyperlinks to software referred to in the

book

* Introduces agents, explains what

agents are, how they are constructed and

how they can be made to co-operate

effectively with one another in large-

scale systems

* Introduces the main issues

surrounding the design of intelligent

agents

* Introduces a number of typical

applications for agent technology

•Table of Contents

1 Introduction

2 Intelligent Agents

3 Deductive Reasoning Agents

4 Practical Reasoning Agents

5 Reactive and Hybrid Agents

6 Multiagent Interactions

7 Reaching Agreements

8 Communication

9 Working Together

10 Methodologies

11 Applications

12 Logics for Multiagent Systems

App. A: A History Lesson

Afterword

References

Index



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

IT Architectures And MiddlewareC. Britton

Business

Information

Data

Application

Technology

People

Project Management

• The challenges of designing, building, and

maintaining large-scale, distributed

enterprise systems are truly daunting.

Written by and for IT professionals, IT

Architectures and Middleware, Second

Edition, will help you rise above the

conflicts of new business objectives, new

technologies, and vendor wars, allowing you

to think clearly and productively about the

particular challenges you face.

• This book focuses on the essential principles

and priorities of system design and

emphasizes the new requirements emerging

from the rise of e-commerce and distributed,

integrated systems. It offers a concise

overview of middleware technology

alternatives and distributed systems.

Numerous increasingly complex examples

are incorporated throughout, and the book

concludes with some short case studies.

• Topics covered include:

• Middleware technology review

• Key principles of distributed systems:

resiliency, performance and scalability,

security, and systems management

• Information access requirements and data

consistency

• Application integration design

• Recasting existing applications as services

1 The problem

2 The emergence of standard middleware

3 Objects, components, and the Web

4 Web services

5 A technical summary of middleware

6Using middleware to build distributed

applications

7 Resiliency

8 Performance and scalability

9 Systems management

10 Security

11 Application design and IT architecture

12 Implementing business processes

13 Integration design

14Information access and information

accuracy

15 Changing and integrating applications

16 Building an IT architecture





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

IT Architecture ToolkitJ. Carbone

Business

Information

Data

Application

Technology

People

Project Management

• Enterprise IT architecture made practical--finally!

• There's only one way to maximize legacy

infrastructure while integrating new partners,

technologies, applications, and data streams: begin

with a coherent enterprise architecture. But most

approaches to enterprise architecture have been far

too complex and theoretical--until now. IT

Architecture Toolkit is a breakthrough: a practical,

simple, rapid, and complete approach to delivering on

the promise of enterprise architecture.

• Jane Carbone's approach has been proven in mid-

market and Fortune 500 enterprises alike. Step by

step, Carbone shows how to integrate business,

architecture, implementation, and all key outputs: for

data, applications, technology, and people. Whether

you're an IT leader, architect, planner, or analyst,

you'll learn how to:

• Create strong, auditable links with business drivers

• Model your architecture simply, easily, and quickly

• Translate your models to real, manageable projects.

• Define the value proposition for architecture and

establish realistic metrics

• Achieve buy-in throughout your organization

• Manage the "soft" aspects of your architecture

initiative, including processes, roles, responsibilities,

and organizational structure

• Carbone provides a "soup to nuts" collection of

methods and examples. Using her exercises, you'll

construct a complete draft architecture for your own

business: one that will handle change, opportunity,

growth, mergers, downsizing . . . whatever comes

your way.

1 Connecting Architecture to the Business

2 Analyzing the Business Current State

3 Constructing the Business Target State

4Analyzing the Target State-Identifying Gaps and

Opportunities

5 Principles

6 Architecture Models

7 Inventory

8 Standards

9 Projects

10 Establishing Metrics

11 Presenting the Plan for Buy-in

12 Compliance and Other Key Processes

13 People

14 Sample Architecture Principles

15 Example Architecture Strategies

16 Example Target Application Architecture Patterns

17 Estimating IT Work Effort for Projects

18 Sample Current Architecture Cost Data Collection

19 Sample Job Descriptions

20 Enterprise Architecture Toolkit 3-Day Workshop

21Conducting Enterprise Architecture Assessment 2-

Day Workshop





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

IT GovernanceP. Weill; J.W. Ross

Business

Information

Data

Application

Technology

People

Project Management

• Weill and Ross, both affiliated

with the Center for Information

Systems Research, explain why

firms with superior IT governance

systems have 20 percent higher

profits than firms with poor

governance, and tell executives

what their companies need to do to

realize the value of their IT. Their

guide shows how to design and

implement a coordinated set of

decision-making processes so that

all managers, not just the CIO or

CTO, use IT to achieve the

company's strategic and financial

goals. They include examples

from organizations such as

DuPont, MetLife, Delta Air Lines,

and the UK Metropolitan Police.

Annotation ©2004 Book News,

Inc., Portland, OR

1IT Governance Simultaneously Empowers

and Controls

2Five Key IT Decisions: Making IT a Strategic

Asset

3IT Governance Archetypes for Allocating

Decision Rights

4Mechanisms for Implementing IT

Governance

5 What IT Governance Works Best

6Linking Strategy, IT Governance and

Performance

7 Government and Not for Profit Organizations

8 Leadership Principles for IT Governance

App. A Research Sites

App. B Measuring Governance Performance





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

ITIL – Wall Chart

Business

Information

Data

Application

Technology

People

Project Management

• Who will find it useful?

• ITIL Foundation Exam students -

for revision purposes

• ITIL Managers / Masters Exam

students - for revision purposes

• ITIL process designers / architects

- for reference and validation

• ITIL Process Owners for

validation of existing

documentation

• ISO20000 Auditors - for reference

• Service Level Managers - to

graphically show what goes on

'behind the scenes'

• The bottom line: -

• A very useful, well constructed

and highly accurate chart that will

act as a reference and validation

point for many ITIL design and

operational documents.

• Here's what you get:-

• Double sided full color chart (if

printed in A3 or larger)

• Front shows Service Support

and Service Delivery Processes

mapped against each other with

key to abbreviations

• Reverse side shows

document/process matrix

mapped against all Service

Support and Service Delivery

processes



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

IT SavvyWeill, Ross

Business

Information

Data

Application

Technology

People

Project Management

• Tired of spending money on IT

without understanding your

investment? Not getting the results

you need in the time frame you

expected? Then you and your firm

are probably not IT savvy.

1 Escape the Rat Wheel

2 Clarify How the Firm Will Operate

3 Commit to a Digitizing Journey

4 Unlearn Bad Habits

5 Prioritize Your IT Portfolio

6 Lead, Learn and Leverage

App. How IT Savvy is Your Firm?



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

TOGAF – 2006 Edition

Business

Information

Data

Application

Technology

People

Project Management

• The Open Group Architecture

Framework (TOGAF) is a framework -

a detailed method and a set of

supporting tools - for developing an

enterprise architecture, developed by

members of The Open Group

Architecture Forum

(www.opengroup.org/architecture).

• This 2006 Edition is based on TOGAF

Version 8.1 with Technical

Corrigendum U065 applied, also known

as TOGAF Version 8.1.1.

• It may be used freely by any

organization wishing to develop an

enterprise architecture for use within

that organization (subject to the

Conditions of Use).

• The Open Group Architecture Forum

has developed successive versions of

TOGAF resulting in this 2006 Edition.

• In this book, and the associated web

site, you will find answers to questions

such as: What is an architecture

framework? What kind of 'architecture'

are we talking about? How does my

organization benefit from using

TOGAF?

Pt. I Introduction

Pt. II Architecture Development Method

Pt. III Enterprise Continuum

Pt. IV Resources

http://www.opengroup.org/products/publications/graphics/g063xcov.jpg




Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

IT Project EstimationP. Coombs

Business

Information

Data

Application

Technology

People

Project Management

• Paul Coombs provides practical,

detailed advice on IT project

estimation for managers and

consultants in this concise guide.

Coombs demonstrates why

accurate estimates are needed, the

different estimating methods that

can be used, and how to analyze

risks in order to make appropriate

contingency allowances. He also

covers pricing and billing

strategies, and how experience of

previous projects can be

leveraged. A vital component of

the book is a template for a cost

model that incorporates task

estimates, schedules, staff roles

and costs, risk analysis, fixed

costs, billing, and cash-flow.

Template Excel spreadsheets are

included on the accompanying

CDROM.

Ch. 1 Introduction

Ch. 2 Listing the Tasks

Ch. 3 Estimating Each Task

Ch. 4 Planning the Project

Ch. 5 Analysing the Risks

Ch. 6 Costing the Project

Ch. 7 Reviewing the Estimates

Ch. 8 Maintaining the Model

Ch. 9 Evaluating Success

Ch. 10 Case Study

Ch. 11 The Cost Model Template

Ch. 12 References and Resources



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

It’s Not LuckE. M. Goldratt

Business

Information

Data

Application

Technology

People

Project Management

• Learn more about the powerful

techniques first presented in the

best-selling novel The Goal. In

this book, Dr. Goldratt, through

examples in a variety of industries,

shows how to apply TOC to sales

and marketing, inventory control,

and production distribution. In

addition, techniques in conflict

resolution are introduced on both a

business and personal level.

1. Preface

2.Introduction to Business Strategy and

its Operations Strategy

3. Levels of Strategy

4. Executive Summary of It’s Not Luck

5. Principles of Operations Strategy

6. Conclusion

7. References



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Java Message ServiceMonson – Haefel & Chappell

Business

Information

Data

Application

Technology

People

Project Management

• This book is a thorough

introduction to Java Message

Service (JMS) from Sun

Microsystems. It shows how to

build applications using the point-

to-point and publish-and-subscribe

models; use features like

transactions and durable

subscriptions to make applications

reliable; and use messaging within

Enterprise JavaBeans. It also

introduces a new EJB type, the

MessageDrivenBean, that is part

of EJB 2.0, and discusses

integration of messaging into

J2EE.

1.Understanding the Messaging

Paradigm

2. Developing a Simple Example

3. Anatomy of a JMS Message

4. Publish-and-Subscribe Messaging

5. Point-to-Point Messaging

6.Guaranteed Messaging, Transactions,

Acknowledgments, and Failures

7. Deployment Considerations

8. J2EE, EJB, and JMS

9. JMS Providers





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

JESS In ActionFriedman; Hill

Business

Information

Data

Application

Technology

People

Project Management

• This is a handbook of rule-based

software development in Java,

structured around a series of large,

practical examples using the

popular Jess rule engine.

Part 1 Introducing Rule-Based Systems

1 Rules to the rescue

2 What are rule-based systems?

Part 2 Jess: A Rule-Based Programming Environment

3 Introducing Jess

4 Getting started with the Jess language

5 Scripting Java with Jess

6 Representing facts in Jess

7 Writing rules in Jess

8 Under the hood: how Jess works

Part 3Creating Your First Rule-Based Application: The

Tax Forms Advisor

9 Collecting the knowledge

10 Designing the application

11 Writing the application

Part 4Writing a Diagnostic Application: The PC Repair

Assistant

12 Writing the PC Repair Assistant

13 Adding a graphical interface

Part 5 Reasoning about Reality: The HVAC Controller

14 The reality connection

15 Extending the Jess language

16 Writing the rules

Part 6TekMart.com: Rule-Based Applications for the

Web

17 Jess on the Web

18 Embedding Jess in Java applications

19 Deploying web-based applications

Part 7 Enterprise Systems

20 Jess, XML, and the enterprise

21 Jess in the J2EE environment





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Lateral ThinkingE. De Bono

Business

Information

Data

Application

Technology

People

Project Management

• The seminal book that introduced

a new way of reasoning and

decision making. "Dr. de Bono

does not claim to be able to turn us

all into Miltons, Da Vincis, and

Einsteins. . . . The Muse never

appears to most of us--hence the

value of this book."--Times

Educational Supplement

1. Use of this book

2. The way the mind works

3.Difference between lateral and vertical

thinking

4. Attitudes towards lateral thinking

5. Basic nature of lateral thinking

6. The use of lateral thinking

7. Techniques

8. The generation of alternatives

9. Challenging assumptions

10. Innovation

11. Suspended judgment

12. Design

13. Dominant ideas and crucial factors

14. Fractionation

15. The reversal method

16. Brainstorming

17. Analogies

18. Choice of entry point and attention area

19. Random stimulation

20. Concepts/divisions/polarization

21. The new word

22. Blocked by openness

23. Description/problem solving/design

24. Summary





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Lean Six Sigma Pocket ToolbookM. Price; J. Maxey; M.L. George; D. Rowlands

Business

Information

Data

Application

Technology

People

Project Management

• The Lean Six Sigma Pocket Toolbook is

today's most complete and results-based

reference to the tools and concepts

needed to understand, implement, and

leverage Lean Six Sigma. The only

guide that groups tools by purpose and

use, this hands-on reference provides:

• Analyses of nearly 100 tools and

methodologies--from DMAIC and Pull

Systems to Control Charts and Pareto

Charts

• Detailed explanations of each tool to

help you know how, when, and why to

use it for maximum efficacy

• Sections for each tool explaining how to

create it, how to interpret what you find,

and expert tips

• Lean Six Sigma is today's leading

technique to maximize production

efficiency and maintain control over

each step in the managerial process.

With The Lean Six Sigma Pocket

Toolbook, you'll discover how to propel

your organization to new levels of

competitive success--one tool at a time.

1.Using DMAIC to Improve Speed, Quality,

and Cost

2. Working With Ideas

3. Value Stream Mapping and

4. Voice of the Customer (VOC)

5. Data Collection

6. Descriptive Statistics and Data Displays

7. Variation Analysis

8. Identifying and Verifying Causes

9.Reducing Lead Time and Non-Value-Add

Cost

10.Complexity Value Stream Mapping and

Complexity Analysis

11. Selecting and Testing Solutions





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Learning Bayesian NetworksR. E. Neapolitan

Business

Information

Data

Application

Technology

People

Project Management

• Learning Bayesian Networks offers the

first accessible and unified text on the

study and application of Bayesian

networks. This book serves as a key

textbook or reference for anyone with an

interest in probabilistic modeling in the

fields of computer science, computer

engineering, and electrical engineering.

This text is also a valuable supplemental

resource for courses on expert systems,

machine learning, and artificial

intelligence.

• Appropriate for classroom teaching or

self-instruction, the text is organized to

provide fundamental concepts in an

accessible, practical format. Beginning

with a basic theoretical introduction, the

author then provides a comprehensive

discussion of inference, methods of

learning, and applications based on

Bayesian networks and beyond.

I Basics

1 Introduction to Bayesian Networks

2 More DAG/Probability Relationships

II Inference

3 Inference: Discrete Variables

4 More Inference Algorithms

5 Influence Diagrams

III Learning

6 Parameter Learning: Binary Variables

7 More Parameter Learning

8 Bayesian Structure Learning

9Approximate Bayesian Structure

Learning

10 Constraint-Based Learning

11 More Structure Learning

IV Applications

12 Applications





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Learning of Love: A Journey Toward Servant LeadershipW. Turner

Business

Information

Data

Application

Technology

People

Project Management

• In this highly personal book, William B.

Turner and Delane Chappell chronicle

Turner's life and the spiritual journey that

led him to embrace the concept of servant

leadership. The journey began on his eighth

birthday when his grandfather, industrialist

W. C. Bradley, anointed him the future

leader of two large corporations. He resisted

the expectations that were set upon him and

was led by the examples of his predecessors

(grandfather and father) and by God to

adopt the principle of servant leadership.

• William Turner's contribution of servant

leadership, which is based on spirit-filled

love, is the hope of the future because it

leads to God. Fortune magazine named

Turner's Synovus Financial Corporation the

"Best Company to Work for in America."

More important than the accolades he, his

associates and companies have received

however, is the daily evidence of people

caring about one another and of people's

creativity being unleashed as they explore

who they are and what they can do in the

workplace.

• Within these pages you will walk through

the tapestry of Turner's journey that threads

together family, church, business, and

community to create a pattern for living and

practicing servant leadership.

1. A Firm Foundation

2. How I got to where I am

3. The Navy – A Call to Serve

4. Learning through Love

5. Doing the Right Thing

6. Filling the Empty Places of my Soul

7. What Love can do

8. First, Be a Servant

9. The view from where I sit – The Legacy



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Learning to Change: Decaluwe, Vermaak

Business

Information

Data

Application

Technology

People

Project Management

• Learning to Change: A Guide for

Organizational Change Agents

provides a comprehensive

overview of organizational change

theories and practices developed

by both U.S. and European change

theorists. The authors compare and

contrast five fundamentally

different ways of thinking about

change: yellow print thinking, blue

print thinking, red print thinking,

green print thinking and white

print thinking. They also discuss

in detail the steps change agents

take, such as diagnosis, change

strategy, the intervention plan, and

interventions. In addition, they

explore the attributes of a

successful change agent and

provide advice for career and

professional development. The

book includes case studies that

describe multiple approaches to

organizational change issues.





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Lightweight EAF. Theuerkorn

Business

Information

Data

Application

Technology

People

Project Management

• Accessible to both IT managers

and senior executives, this book

proposes a lightweight framework

that uses a simple set of

architectural artifacts to address

the needs of enterprise

architecture. Dividing the

framework into three perspectives,

the strategic architecture provides

a set of guiding rules for system

deployment, the conceptual

architecture captures high-level

views to encapsulate key systems

and subsystems, and the execution

architecture defines the specific

requirements of each project

involved. An appendix lists

application areas and verbs

defined in the open applications

group integration specification.

Distributed by CRC. Annotation


OR

Ch. 1 Architectural Chaos

Ch. 2 Architecture in the enterprise

Ch. 3 LEA's framework

Ch. 4 LEA overview

Ch. 5 Strategic architecture

Ch. 6 Conceptual architecture

Ch. 7 Execution architecture

Ch. 8 Philosophy of LEA

Ch. 9 Cycle of LEA

Ch. 10 Deploying LEA

Ch. 11Dysfunctional enterprise

architectures

App. A LEA artifacts



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Lost in TranslationGreen, Bate

Business

Information

Data

Application

Technology

People

Project Management

• Do you speak "business" or "IT"?

Perhaps you speak a little of both. In

today's connected world, where business

and IT are fused, chances are that if

you're a business or IT executive, or

someone working to transform a

business, you speak a little of both. But

what if there was a "third" language? A

common language that was natural for

both "business" and "IT,"

straightforward enough to use, yet

sophisticated enough to work in today's

connected world? What if such a

language only comprised a handful of

words? With such a language, the "loss

in translation" between the business and

IT would happen less, because both

would be using the same language. With

such a language, business outcomes and

transformations would become much

more achievable. This handbook

describes what this language is-the

language of Information Systems for the

21st century.



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Making Sense Of Change ManagementCameron; Green

Business

Information

Data

Application

Technology

People

Project Management

• Organizational coaches Cameron

and Green offer advice to

organizational managers on

individual, team, and

organizational change. They first

set out the theory of change for

each of these levels and then

provide guidance on specific

change scenarios, including

organizational restructuring,

mergers and acquisitions, cultural

change, and information-

technology-based process change.

Distributed in the US by Stylus.


Inc., Portland, OR

Pt. 1 The Underpinning Theory

1 Individual change

2 Team change

3 Organizational change

4 Leading change

Pt. 2 The Applications

5 Restructuring

6 Mergers and acquisitions

7 Cultural change

8 IT-based process change





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Management FlawsAckoff, Addison

Business

Information

Data

Application

Technology

People

Project Management

• Presents a collection of more than 80 of

business guru, Russell Ackoff's

management f-laws: the uncomfortable

truths about how organizations really

work, what's wrong with the way we

design and manage businesses, what

makes managers tick... and how we can

make things work better.



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Manager’s Pocket Guide to Systems Thinking & LearningS.G. Haines

Business

Information

Data

Application

Technology

People

Project Management

• The first handy pocket-size guide

to provide progressive managers

with practical tools and specific

questions for enhancing learning,

planning, change processes, and

performance for employees,

teams, and organizations. The 29

tools and questions in this pocket

guide can help you apply Systems

Thinking and Learning as your

new orientation to life. Let it

clarify and simplify how you see

reality and how you can operate

more successfully within today's

complex and globally

interconnected world.

1.Understanding Systems Thinking

& Learning

2. Standard Systems Dynamics

3.Phase A: The Outcome-Thinking

Tools

4.Phase B: Feedback and Learning

Tools

5. The A-B-C-D System Model

6. Levels of Living Systems

7. The Rollercoaster of Change



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Managing IT As A BusinessM.D. Lutchen

Business

Information

Data

Application

Technology

People

Project Management

• "More than a survival guide for CEOs,

Managing IT as a Business provides a

framework for properly leveraging IT and

does so in a concise, well-sourced, and

eminently readable format. This book is a

must-read for all successful executives!"

—Donard P. Gaynor

Former CFO, SVP-HR, CIO, and

Reengineering Leader

The Seagram Spirits and Wine Group

• "Mark Lutchen offers up some important

guidance to the CIO on how to bring IT into

the mainstream of the business and how the

CIO can make the transition from tech guru

and administrator to a full member of the

executive team."

—Marinus N. Henny

Vice Chairman and CFO

Universal Music Group

• "Mark Lutchen thinks like an operating

executive. He recognizes that IT costs are a

major line item in any corporate budget and

that these costs must be viewed as a means

to building a business rather than an end. He

knows that this happens when CEOs and

CIOs communicate effectively. That’s what

Managing IT as a Business is all about."

—Kenneth Roman

Former Chairman and CEO

Ogilvy & Mather Worldwide

1 Get the CIO on the Executive Team

2 Link IT Strategy to Corporate Strategy

3IT Management Is about Relationship

Management

4Align the IT Organization Structure with

Profitability Drivers

5 Understand the Real IT Spend

6 Focus on Outcomes, Not Process

7Leveraging Investment Cycles and the

Power of Standardization

8

Talk about Information Technology and

Use IT Appropriately so Others Know It Is

Important

9Information Technology Improvement

Never Ends





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Managing Software AcquisitionMeyers; Oberndorf

Business

Information

Data

Application

Technology

People

Project Management

• In a book derived from courses

they taught at the Carnegie Mellon

Software Engineering Institute

(SEI), Craig and Oberndorf

discuss their seven element

approach for project management

staff to get started with

commercial off-the-shelf (COTS)

products, reference models and

architectures, managing the

transition, and an acquisition

framework and models. Includes

"food for thought" questions,

sample questions for evaluating

organizational needs, a glossary,

acronym list, supporting tables and

illustrations, and references.

Pt. 1 Getting Started

Ch. 1 An Overview of Acquisition

Ch. 2 Promises and Pitfalls

Ch. 3The Paradigm Shift of Open Systems

and COTS Products

Ch. 4Elements of an Open, COTS-Based

Approach

Pt. 2 Understanding the New World

Ch. 5 Reference Models and Architectures

Ch. 6 Standards

Ch. 7Commercial Off-the-Shelf (COTS)

Products

Ch. 8 Acquisition Roadmaps

Pt. 3 Managing the Transition

Ch. 9How Open Systems and COTS

Products Can Change Your Business

Ch. 10 Special Concerns for Managers

Ch. 11 Engineering Practices

Ch. 12 Procurement Practices

Pt. 4 Considering Acquisition

Ch. 13 An Acquisition Framework

Ch. 14 Acquisition Models

Ch. 15Acqusition Models for Open, COTS-

Based Systems

Pt. 5 Closing Thoughts

Ch. 16 Looking Ahead



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Master Data ManagementBerson; Dubov

Business

Information

Data

Application

Technology

People

Project Management

• Design and implement a dynamic

MDM-CDI architecture that fits the

needs of your business

• Implement MDM-CDI holistically as an

integrated multi-disciplinary set of

technologies, services, and processes

• Improve solution agility and flexibility

using SOA and Web services

• Recognize customers and their

relationships with the enterprise across

channels and lines of business

• Ensure compliance with local, state,

federal, and international regulations

• Deploy network, perimeter, platform,

application, data, and user-level security

• Protect against identity and data theft,

worm infection, and phishing and

pharming scams

• Create an Enterprise Information

Governance Group

• Perform development, QA, and business

acceptance testing and data verification

Pt. IIntroduction to Master Data Management and Customer

Data Integration

1.Overview of Master Data Management and Customer Data

Integration

2. CDI: Overview of Market Drivers and Key Challenges

3.Challenges, Concerns, and Risks of Moving Toward

Customer Centricity

Pt. II Architectural Considerations

4. CDI Architecture and Data Hub Components

5. Architecting for Customer Data Integration

6. Data Management Concerns of MDM/CDI Architecture

Pt. III Data Security, Privacy, and Regulatory Compliance

7.Overview of Risk Management for Integrated Customer

Information

8.Introduction to Information Security and Identity

Management

9. Protecting Content for Secure Master Data Management

10.Enterprise Security and Data Visibility in Master Data

Management Environments

Pt. IV Implementing Customer Data Integration for the Enterprise

11. Project Initiation

12. Customer Identification

13.Beyond Party Match: Merge, Split, Party Groups, and

Relationships

14.Data Governance, Standards, Information Quality, and

Validation

15. Data Synchronization

16. Additional Implementation Considerations

Pt. V Master Data Management: Market, Trends, and Directions

17. MDM/CDI Vendors and Products Landscape

18. Where Do We Go From Here?





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

MaverickR. Semler

Business

Information

Data

Application

Technology

People

Project Management

• Semler turned his family's

business, the aging Semco

corporation of Brazil, into the

most revolutionary business

success story of our time. By

eliminating un-needed layers of

management and allowing

employees unprecedented

democracy in the workplace, he

created a company that challenged

the old ways and blazed a path to

success in an uncertain economy.





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

M-BombG. Webb

Business

Information

Data

Application

Technology

People

Project Management

• Geoff Webb brings his huge

experience at the sharp-end to

offer a comprehensive guide for

both new and old economy

businesses to help them survive

the M-Bomb and thrive in the

world to come. Winning

companies must re-organise

themselves to successfully manage

clicks, bricks and other tricks

smoothly and profitably.

Customers will expect to be served

in any way they choose - at no

extra charge. With examples from

financial services, manufacturing,

retail, telecoms and food. The M-

Bomb is the first guide to the next

five years of business. Geoff

Webb backs up every insight,

every assertion, every must-do and

every bear-trap with a living

example from the markets and his

vast experience of international

business.

Pt. 1 Hearing the M-Bomb Ticking

1 Life Beyond the Internet Clouds

2Reasons to Smile and then Panic (a

Little)

Pt. 2 Planning Your Multi-channel Defenses

3Conceiving the Multi-channel

Organization

4Building the Customer Operating

Model

5Strategies to be the First Brand

Standing

6 The Good, the Bad and the Ugly

Pt. 3 Riding the Multi-channel Tiger

7

Implementing the Multi-channel

Business (and Getting to Market

Quickly with the Right Services)

8Transforming the Organization and

"Living the Brand"

Pt. 4The Field Guide and a View of the

Future

9The Big Agenda, the New Surprises

and a Trip to Casablanca



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

MDA ExplainedKleppe; Warmer

Business

Information

Data

Application

Technology

People

Project Management

• Model driven architecture (MDA)

is a framework based on UML and

other industry standards for

visualizing and exchanging

software designs and models to

build large, complex enterprise

systems. The Dutch authors of this

book outline the MDA

development life cycle, explain the

role of transformation of models in

MDA, and demonstrate how a

simple platform independent

model is transformed into complex

platform specific models and code.


Inc., Portland, OR

Ch. 1 The MDA Development Process

Ch. 2 The MDA Framework

Ch. 3 MDA Today

Ch. 4 Rosa's Application of MDA

Ch. 5 Rosa's PIM to Three PSMs

Ch. 6 Rosa's PSMs to Code

Ch. 7 More on Transformations

Ch. 8 Metamodeling

Ch. 9 Defining Your Own Transformations

Ch. 10 Rosa's Transformation Definitions

Ch. 11OMG Standards and Additional

Technologies

Ch. 12 The MDA Promise





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Metadata SolutionsTannenbaum

Business

Information

Data

Application

Technology

People

Project Management

• Introduces concepts for organizing

data within a company to make it

more accessible and meaningful.

The author explains where

databases went wrong in the

1990s, describes metadata-based

technologies and standards, and

illustrates the various

implementation options by

depicting five distinct metadata

solutions for the same problem.

• Annotation c. Book News, Inc.,

Portland, OR (booknews.com)

Pt. I Today's Information

Pt. II Metadata as Part of the Solution

Pt. III Entering Meta-Meta Land

Pt. IVBeginning the Metadata Solution

Process

Pt. V Sample Metadata Solutions

Pt. VIMaintaining the Metadata

Solution





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Metrics For IT Service ManagementBrooks

Business

Information

Data

Application

Technology

People

Project Management

• This book considers the design and

implementation of metrics in service

organizations using industry standard

frameworks.

• It uses the ITIL process structure and

many principles from the ITIL and

ISO20000 (BS15000) as a basis. It is a

general guide to the use of metrics as a

mechanism to control and steer IT

service organizations.

• A major reason for covering this topic is

that many organizations have found it

very difficult to use metrics properly.

This book will deal with the causes of

the difficulties to implementing metrics

and will present workable solutions.

• It provides a general guide to the design,

implementation and use of metrics as a

mechanism to control and steer IT

service organizations. It also provides

specific recommendations for applying

metrics across the ITIL, ISO20000

(BS15000) and other processes,

discussing the rationale of the

recommendations.

Ch. 1 What are Metrics all about?

Ch. 2 Why Metrics?

Ch. 3 Where to use Metrics

Ch. 4 Who should use Metrics

Ch. 5 How to use Metrics

Ch. 6 Metric Design

Ch. 7 Practical Metric Production

Ch. 8 Specific Metrics For IT Service Management

Ch. 9 Integration Metrics

Ch. 10 Implementing Metrics

Ch. 11 Continuous Improvement with Metrics

A. Metrics for Incident Management

B. Service Desk Metrics

C. Metrics for Configuration Management

D. Metrics for Change Management

E. Metrics for Release Management

F.Metrics for Operations Management/ICT

Infrastructure Management

G. Metrics for Service Level Management

H. Metrics for Problem Management

I.Metrics for Financial Management for IT

Services

J. Metrics for Capacity Management

K. Metrics for IT Service Continuity Management

L. Metrics for Availability Management

M. Metrics for Security Management

N. Business Prospective Metricds

O.Metrics for Continuous Service Improvement

Programmes

P. Risk Management Metrics

Q. Documentation Management Metrics

R.Metrics for Competence, Awareness and

Training

S. Metrics for Programme and Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Mind Power Into The 21st CenturyJ. Kehoe

Business

Information

Data

Application

Technology

People

Project Management

• Mind Power is without a doubt the

best self-help, motivational, goal-

setting book I've come across in a

long while.

• Chapters are short and to the point,

giving the reader only the meat.

Kehoe uses language that is plain

and easy to understand - making it

a breeze to take in the information.

There are no theoretical ramblings,

only first hand examples and

procedures.

• An aspect of this book I found

outstanding was the actual

methods given to implement the

powerful Mind Power techniques.

Of all the motivational books I

read (about 4 to 6 a year), this one

definitely gets FIVE STARS!

1. Another View of Reality

2. Consciousness

3. Visualization

4. Seeding

5. Affirmations

6. Acknowledging

7. The Subconscious Mind

8. Intuition

9. Dreams

10. Reality

11. Concentration and Contemplation

12. Beliefs and Imprinting

13. Self-Image

14. Creativity

15. No Problems, Only Opportunities

16. Healing Ourselves

17. Prosperity Conscious

18. Fulfilling Relationships

19. Training for the Magnificent Pay-off



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Model Driven Architecture And Ontology DevelopmentGasovic, Djuric, Devedzic

Business

Information

Data

Application

Technology

People

Project Management

• Defining a formal domain ontology is

generally considered a useful, not to say

necessary step in almost every software

project. This is because software deals with

ideas rather than with self-evident physical

artefacts. However, this development step is

hardly ever done, as ontologies rely on well-

defined and semantically powerful AI

concepts such as description logics or rule-

based systems, and most software engineers

are largely unfamiliar with these.

• GaÅevic and his co-authors try to fill this

gap by covering the subject of MDA

application for ontology development on the

Semantic Web. Part I of their book describes

existing technologies, tools, and standards

like XML, RDF, OWL, MDA, and UML.

Part II presents the first detailed description

of OMG's new ODM (Ontology Definition

Metamodel) initiative, a specification which

is expected to be in the form of an OMG

language like UML. Finally, Part III is

dedicated to applications and practical

aspects of developing ontologies using

MDA-based languages. The book is

supported by a website showing many

ontologies, UML and other MDA-based

models, and the transformations between

them.

1 Knowledge representation

2 Ontologies

3 The semantic Web

4 The model driven architecture (MDA)

5 Modeling spaces

6Software engineering approaches to

ontology development

7 The MDA-based ontology infrastructure

8 The ontology definition metamodel (ODM)

9 The ontology UML profile

10Mappings of MDA-based languages and

ontologies

11 Using UML tools for ontology modeling

12 An MDA based ontology platform : AIR

13 Examples of ontology





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Business

Information

Data

Application

Technology

People

Project Management

• After reading the newspapers and

following the oscillations of the stock

market, it becomes apparent that hi-tech

companies are of a different breed.

Never before have the chances of

making a fortune been so realistic and

never before have large companies been

so fragile. What is really going on inside

these hi-tech companies? What types of

pressures and challenges are they

facing? And how do they cope?

• Computer software providers, especially

the ones that specialize in handling the

data needs of organizations, are prime

examples of these volatile companies. In

the nineties we witnessed their growth

from small business into multi-billion

dollar giants. No wonder investors were

attracted.

• In 1998 it was easy for such companies

to raise as much money as they wanted.

But now, investment funds have dried

up. Why? And more importantly, is

there a way to reverse the trend? This

book gives the answers.

Necessary But Not SufficientE.M. Goldratt





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Network & Distributed Systems ManagementM Sloman

Business

Information

Data

Application

Technology

People

Project Management

• Networks and distributed computer

systems are becoming critical to the

functioning of many organizations. As

these systems become larger and more

complex, the issue of how to manage

them becomes more difficult. This

reference book has been written by

distinguished experts in the field from

both industry and academia. It covers

enabling technologies and the latest

developments in management standards

as well as the practical aspects of

management. Recent research

developments relating to management

policy, the use of domains and dynamic

configuration of distributed systems are

described, as well as implementation

concerns relating to user interface

design, the use of commercial databases,

and artificial intelligence techniques.

Case studies on management systems

supported by vendors or implemented in

large distributed systems are used

throughout the book.

1 Management: What and Why

2 Network Technologies

3 Distributed Systems

4 OSI Management Model and Standards

5 OSI Structure of Management Information

6 Guidelines for the Definition of Managed Objects

7 Simple Network Management Protocol

8Comparison of SNMP and CMIP Management

Architectures

9The Telecommunications Management Network

(TMN)

10 Name Management and Directory Services

11 Quality of Service Management in Distributed Systems

12 Monitoring Distributed Systems

13 Network Planning

14 User Administration and Accounting

15 Security for Management and Management of Security

16Domains: A Framework for Structuring Management

Policy

17Specification of Management Policies and

Discretionary Access Control

18 Configuration of Distributed Systems

19 Application of Commercial Databases to Management

20 Graphical Management Interfaces

21Artificial Intelligence in Support of Distributed

Network Management

22Digital Equipment Corporation's Enterprise

Management Architecture

23 DME Framework and Design

24 Managing Change

25 Future Directions



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Neural Network & Fuzzy Logic Applications in C/C++Welstead

Business

Information

Data

Application

Technology

People

Project Management

• Using an engineering and science

perspective, it explores diverse

neural network, fuzzy logic and

genetic algorithm techniques, plus

developing applications best suited

for each of the methods discussed.

Sample results are described and

judgment made as to how well

each application worked. The

book/disk set includes an object-

oriented user interface along with

the code for numerous programs.

Pt. I Introduction

1 Introduction

2 Programming Preliminaries

3 The User Interface

Pt. II Feedforward Networks

4 Feedforward (Backpropogatino) Networks

5 Pattern Classification

6 Chaos and Neural Networks

7Financial Forecasting: Predicting Interest

Rates

8 A Control Problem: Balancing a Broom

9Genetic Optimization and Other Advanced

Training Methods

Pt. III Other Neural Networks

10 Hopfield Networks

11 Self-Organizing Networks

Pt. IV Fuzzy Logic

12 Fuzzy Logic Control

13 Fuzzy Genetic Modeling



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Object EngineeringSullo

Business

Information

Data

Application

Technology

People

Project Management

• Building upon what readers already know

regarding system development, this concise

and clear guide introduces a methodology for

designing large scale object-oriented systems

in a manner that eases the transition to object-

oriented techniques. It reviews conventional

software design principles as the context for

designing objects and defines the specific

components of an object-oriented design

within that context to provide a layered model

for creating that design. This results in a

model consistent with numerous other

diagram notations and design methods readers

may encounter elsewhere.

• Written for systems professionals, this book

introduces a methodology for designing large-

scale object-oriented systems in a way that

eases the transition to object-oriented

techniques. Sullo reviews the principles of

conventional software design, defines the

specific components of an object-oriented

design within that context, and provides a

model for developing the design.

• Written for software engineers already

familiar with other software design methods,

explains object-oriented design by comparing

it to older methods. The terms used in object-

oriented design are defined, and a flexible

model and methodology are discussed. Cross

references are provided to object-oriented

notations, diagrams, and techniques

commonly used in the industry.

1 Introduction

2 Software Engineering

3 Conventional Design

4 Object-Oriented Design

5 Object Engineering

6 The Definition of an Object

7 The Definition of a Class

8 The Definition of Inheritance

9 The Definition of Collaboration

10 The Definition of a Domain

11 The Object-Engineering Model

12 Design at the Domain Layer

13 Design at the Class Layer

14 Design at the Object Layer

15 Designing Object Operations

16 Designing Object Attributes

17 Conclusion



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Object TechnologyTaylor

Business

Information

Data

Application

Technology

People

Project Management

• Object Technology: A Manager's Guide,

Second Edition, covers the key terms,

emerging concepts, and useful applications

of objects. Managers, salespeople,

engineers, software developers-anyone

interested in understanding or implementing

object technology-will find this a lucid

introduction to the topic.

• Highlights of this new edition include:

• An explanation of how to use objects to

create evolutionary software that rapidly

adapts to changing business conditions,

eliminating the need for most new

application development.

• An introduction to Java, and an explanation

of how its use of message interfaces enables

a new generation of portable, mix-and-

match, Internet-enabled business objects.

• An update on the state of object databases

and extended relational databases, with

guidelines for combining the two for

optimal information storage.

• An introduction to the new generation of

object engines and how they combine

storage and execution capabilities for

maximum software integration.

1 Three Keys to Object Technology

2 Objects: Natural Building Blocks

3 Messages: Activating Objects

4 Classes: Implementing Objects

5 Objects as Software Components

6 Storing and Sharing Objects

7 Beyond Programs and Databases

8 Objects for the Enterprise

9 The Adaptive Organization



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Object-Oriented Application DevelopmentKirsten; Ihringer; Rohrig; Kuhn

Business

Information

Data

Application

Technology

People

Project Management

• This second, revised and expanded

edition includes the many new

features of Cache 5. There is a

comprehensive description of the

new Cache Studio with its

improvements for developing and

debugging applications as well as

a whole new chapter about XML -

and SOAP-based Web services.

The chapters about Java, ActiveX

and the SQL Manager have

undergone a complete revision.

1 First Steps

2 Introduction to Object Technology

3 The Cache Object Model

4 Defining Classes

5 Fundamentals of Cache ObjectScript

6 Object Access and Persistence

7 Multidimensional Access and Globals

8 SQL Access and Tables

9 Programming with ActiveX

10 Object Interaction with Java

11Web Programming with Cache Server

Pages

12 XML and Web Services

13 Device Management





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Organizational ArchitectureNadler, Gerstein, Shaw…

Business

Information

Data

Application

Technology

People

Project Management

• Reveals emerging techniques for

answering the challenges senior

managers face today: improving

organizational quality, inspiring

team performance, and creating

powerful long-range strategy.

Presents a proven model for

understanding organizations and

demonstrates how it can be used to

effect positive change in

organizational systems.

Pt. I Architectures of Change

Pt. IIDesigning Formal Organizational

Arrangements

Pt. III Transforming the Informal Organization

Pt. IV Designing Senior Management

Pt. VThe Road from Decline to

Competitiveness



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

OutliersGladwell

Business

Information

Data

Application

Technology

People

Project Management

• In this stunning new book,

Malcolm Gladwell takes us on an

intellectual journey through the

world of outliers --the best and the

brightest, the most famous and the

most successful. He asks the

question: what makes high-

achievers different? His answer is

that we pay too much attention to

what successful people are like,

and too little attention to where

they are from: that is, their culture,

their family, their generation, and

the idiosyncratic experiences of

their upbringing. Along the way

he explains the secrets of software

billionaires, what it takes to be a

great soccer player, why Asians

are good at math, and what made

the Beatles the greatest rock band.

Brilliant and entertaining,

OUTLIERS is a landmark work

that will simultaneously delight

and illuminate.

Introduction: The Roseto

Mystery

Pt. I Opportunity

1 The Matthew Effect

2 The 10,000-Hour Rule

3The Trouble with Geniuses, Part

I

4The Trouble with Geniuses, Part

II

5 The Three Lessons of Joe Flom

Pt. II Legacy

6 Harlan, Kentucky

7The Ethnic Theory of Plane

Crashes

8 Rice Paddies and Math Tests

9 Maria’s Bargain

Epilogue: A Jamaican Story



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Pattern-Oriented Software Architecture – Vol. 1Buschmann; Meunier; Rohnert; Sommerlad; Stal

Business

Information

Data

Application

Technology

People

Project Management

• Pattern - Oriented Software Architecture

A System of Patterns Frank Buschmann,

Regine Meunier, Hans Rohnert, Peter

Sommerlad, Michael Stal of Siemens

AG, Germany Pattern-oriented software

architecture is a new approach to

software development.

• This book represents the progression

and evolution of the pattern approach

into a system of patterns capable of

describing and documenting large-scale

applications. A pattern system provides,

on one level, a pool of proven solutions

to many recurring design problems.

• On another it shows how to combine

individual patterns into heterogeneous

structures and as such it can be used to

facilitate a constructive development of

software systems. Uniquely, the patterns

that are presented in this book span

several levels of abstraction, from high-

level architectural patterns and medium-

level design patterns to low-level

idioms. The intention of, and motivation

for, this book is to support both novices

and experts in software development.

1 Patterns

2 Architectural Patterns

3 Design Patterns

3 Idioms

5 Pattern Systems

6 Patterns and Software Architecture

7 The Pattern Community

8 Where Will Patterns Go?



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Pattern-Oriented Software Architecture – Vol. 2Schmidt; Stal; Rohnert; Buschmann

Business

Information

Data

Application

Technology

People

Project Management

• Designing application and middleware

software to run in concurrent and

networked environments is a significant

challenge to software developers. The

patterns catalogued in this second

volume of Pattern-Oriented Software

Architectures (POSA) form the basis of

a pattern language that addresses issues

associated with concurrency and

networking.

• The book presents 17 interrelated

patterns ranging from idioms through

architectural designs. They cover core

elements of building concurrent and

network systems: service access and

configuration, event handling,

synchronization, and concurrency.

• All patterns present extensive examples

and known uses in multiple

programming languages, including C++,

C, and Java.

• The book can be used to tackle specific

software development problems or read

from cover to cover to provide a

fundamental understanding of the best

practices for constructing concurrent

and networked applications and

middleware.

1 Concurrent and Distributed Objects

2 The Patterns

2.1 Introduction

2.2 Service Access Paters

Wrapper Façade

Extension Interface

Interceptor

2.3 Event Handling Patterns

Reactor

Proactor

Asynchronous Completing Token

2.4 Initialization Patterns

Acceptor-Connector

Activator

Component Configurator

2.5 Synchronization Patterns

Scoped Locking

Strategized Locking

Thread-Safe Interface

Double Checked Locking Optimization

2.6 Concurrency Patterns

Active Object

Monitor Object

Leader/Followers

Half Sync/Half-Async

Thread-Specific Storage

3. Tying the Patterns Together

3.1 From Individual Patterns to Pattern Languages

3.2 A Pattern Language for Distributed Object Computing

3.3 Beyond Networking, Distribution, and Concurrency Notations





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

People Capability Maturity Model, TheCurtis, Miller, Hefley

Business

Information

Data

Application

Technology

People

Project Management

• The People Capability Maturity Model

(People CMM), a framework for

addressing strategic workforce issues, is

documented in this guide to help

organizations characterize the maturity

of workforce practices, maintain a

program of continuous workforce

development, and integrate workforce

development with process improvement.

After describing the rationale of the

People CMM, the book details the

model, which describes practices for

improving individual capability,

developing work groups and

organizational culture, managing and

quantifying performance, and shaping

the workforce to meet current and future

organizational needs. Curtis holds a

doctorate in industrial and

organizational psychology and statistics.

Annotation c. Book News, Inc.,

Portland, OR (booknews.com)

Preface

Acknowledgments

Pt. 1

The People Capability Maturity Model:

Background, Concepts, Structure, and

Usage

1 The Process Maturity Framework

2 Overview of the People CMM

3 People CMM Process Areas

4 The Architecture of the People CMM

5 Interpreting the People CMM

6 Using the People CMM

7 Experience with the People CMM

Pt. 2Process Areas of the People Capability

Maturity Model

The Managed Level: Maturity Level 2

The Defined Level: Maturity Level 3

The Predictable Level: Maturity Level 4

The Optimizing Level: Maturity Level 5

Pt. 3 Appendices

A: References

B: Acronyms

C: Glossary of Terms

D: Practice-to-Goal Mappings for People

CMM Process Areas

Index





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

People PatternsMontgomery

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

PersuasionJames Borg

Business

Information

Data

Application

Technology

People

Project Management

• Ever wondered what it's like to get people to do

whatever you want, whenever you want? We all know

people who are incredibly persuasive. With effortless

charm, they manage to somehow gain our trust,

interest and support, time and time again. Is it a gift

they are born with? Is it all an illusion? No, it's the art

of persuasion and you can learn it too. We all rely

heavily on our persuasive powers every day - whether

you are trying to get people to agree with you,

influencing others to make a decision, asking for

something, or attempting to bring about a change of

behavior or attitude in others, your success will

depend on how persuasive you can be. Persuasion is

key to personal and managerial success. Whether it's

in your professional or your personal life, so much of

your success in persuasion is down to a combination

of self-assessment and situational assessment - being

aware of what's going on inside you and being aware

of what's happening around you. And the good news

is that there are a set of golden behavioral rules that

will boost your persuasive powers and get a positive

result for you with increased regularity. Based on

years of analyzing the behaviors and mind-sets of the

most persuasive people around, Persuasion gives you

the magic formula to master the power of persuasion

the ultimate way to achieve success in work and life.

"This book should be on every individuals

bookshelf!" Sir John Harvey Jones A rare 'self-help'

book - marvelously readable and fun. Hugely to be

recommended. Jilly Cooper An indispensable

handbook for all of us who need to get other people to

do what we want. Sir Antony Jay, co-creator and

writer of BBC's Yes Minister Persuaded? We were.

Buy it. Management Today magazine (voted "best of

its kind")

1The power of persuasion: How empathy

and sincerity work wonders for you

2Being a good listener: Why listening is so

crucial

3Attention please: Keeping attention where

you want it

4

Mind your body language: How to read

non-verbal signals from others and send out

the right ones

5Memory magic: The impact of good recall

and simple tips to improve your memory

6

Make words work for you – the power of

psycholinguistics: Success can depend on

saying the right thing at the right time

7

Telephone telepathy: Learn to use the

telephone to your best advantage and read

situations better

8

Negotiating for mutual benefit: Understand

the psychology involved, to achieve the

best possible result

9'Difficult' people (and their behaviour)

Who are they?

10The personality spectrum: How to identify

successfully and deal with different 'types'





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Power of Impossible ThinkingWind; Crook; Gunther

Business

Information

Data

Application

Technology

People

Project Management

• The power of change: create new

thinking for new solutions!

• The Power of Impossible Thinking is

about getting better at making sense of

what's going on around you so you can

make decisions that respond to reality,

not inaccurate or obsolete models of the

world. This bestseller reveals how

mental models stand between you and

the truth and how to transform them into

your biggest advantage! Learn how to

develop new ways of seeing, when to

change to a new model, how to swap

amongst a portfolio of models, how to

understand complex environments and

how to do "mind R and D," improving

models through constant

experimentation. Jerry Wind and Colin

Crook review why it's so hard to change

mental models and offer practical

strategies for dismantling "hardened

missile silos". Finally they show how to

access models quickly through intuition,

and assess the effectiveness of any

mental model. Purchasers of this book

gain access to audio summaries on a

companion web site, along with a new

half-hour interview with the authors.

Pt.

I

Recognize the Power and Limits of Mental

Model

1 Our Models Define Our World

2 Running the Miracle Mile

Pt.

IIKeeping Your Models Relevant

3 Should You Change Horses?

4 Paradigm Shifts Are a Two-Way Street

5 Seeing a New Way of Seeing

6 Sift for Sense from Streams of Complexity

7 Engage in R&D of the Mind

Pt.

IIITransform Your World

8 Dismantle the Old Order

9Find Common Ground to Bridge Adaptive

Disconnects

Pt.

IVAct Quickly and Effectively

10 Develop the Intuition to Act Quickly

11 The Power to Do the Impossible

12Challenging Your Own Thinking: Personal,

Business, and Society





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Practical Approach to WBEM/CIM ManagementC. Hobbs

Business

Information

Data

Application

Technology

People

Project Management

• For working system architects and

engineers who are finding the

SNMP or TNM protocols

inadequate to meet their

networking needs, there is

WBEM/CIM. To help these souls,

Hobbs has written a tutorial on

WBEM/CIM from his perspective

as a telecommunications engineer.

The book is divided into four parts

on management (definitions and

comparisons between protocols);

structure, interfaces, and practice.

As the title indicates, this is a

practical guide, not a textbook, so

the intention is to get readers to

the stage where they can utilize

the protocol; unfortunately, there

is a relatively small amount of

example code. The book is

distributed by CRC. Annotation


OR

Sect. I Management

1 Introduction

2 Device and Service Management

3WBEM and Other Management

Systems

Sect. II Structure

4 The WBEM Architecture

5 CIM and mof

6 Standard Models

Sect. III Interfaces

7 The Client/Server Interface

8 The Listener Interface

Sect. IV Practice

9 Building Your Own Model

10 Modeling Tips

11 Writing Providers

12 Implementing Providers: Example

13 Writing Clients and Listeners

14 Transition to WBEM/CIM

15 Implementations and Tools

16 Choosing WBEM Software

Sect. V Appendices





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Practical Business Intelligence With SQL Server 2005 Hancock, Toren

Business

Information

Data

Application

Technology

People

Project Management

• In this book, two of Microsoft’s leading

consultants illustrate how to use SQL Server

2005 Business Intelligence (BI)

technologies to solve real-world problems in

markets ranging from retail and finance to

healthcare. Drawing on extensive personal

experience with Microsoft’s strategic

customers, John C. Hancock and Roger

Toren offer unprecedented insight into BI

systems design and step-by-step best

practices for implementation, deployment,

and management.

• Hancock and Toren introduce practical BI

concepts and terminology and provide a

concise primer on the Microsoft BI

platform. Next, they turn to the heart of the

book–constructing solutions. Each chapter-

length case study begins with the customer’s

business goals, and then guides you through

detailed data modeling. The case studies

show how to avoid the pitfalls that derail

many BI projects. You’ll translate each

model into a working system and learn how

to deploy it into production, maintenance,

and efficient operation.

Ch. 1 Introduction to business intelligence

Ch. 2 Introduction to SQL Server 2005

Ch. 3 Building a data warehouse

Ch. 4 Building a data integration process

Ch. 5Building an analysis services

database

Ch. 6 Reporting

Ch. 7 Data quality

Ch. 8 Managing changing data

Ch. 9 Scorecards

Ch. 10 Data mining

Ch. 11 Very large data warehouses

Ch. 12 Real-time business intelligence





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Practical Guide To Business Process Reengineering Using IDEFOFeldmann

Business

Information

Data

Application

Technology

People

Project Management

• Discover IDEF0, Chosen by the DoD As a

Government Standard for Business Process

Reengineering!

• This book answers the call for a concise,

comprehensive introduction to IDEF0 and its

application in business process reengineering

(BPR) efforts.

• Here is all the essential information about the

IDEF0 method, the function analysis portion of

the Integration Definition (IDEF) Methods — its

definition, basic rules of usage (including the

standard language syntax and semantics as

contained in the Federal Standard), and lessons

learned from many years of application in the

real world.

• The book features examples based on actual

models of commercial clients and government

agencies. By studying IDEF0 models, readers

learn how the method might be applied to the

various aspects of enterprise analysis or systems

analysis and what goals and benefits are

reasonable to expect from its application.

• IDEF0 is at the heart of the DoD's version of

BPR. In the private sector, industrial

organizations that may have initially discovered

IDEF through one or more government contracts

have adopted it as a method for use with their

own corporate BPR efforts.

• Use this book to apply the techniques of this

increasingly popular member of the IDEF family

of methods!

Ch. 1 Intro to the Method

Ch. 2Using IDEFO for Process

Improvement

Ch. 3Features and Benefits of the IDEFO

Activity Modeling Method

Ch. 4IDEFO Graphic Language Syntax &

Semantics

Ch. 5 Pragmatics

Ch. 6 Do’s and Don’ts



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Practical Guide To EAMcGovern; Ambler; Stevens; Linn; Sharan; Jo

Business

Information

Data

Application

Technology

People

Project Management

• This guide for enterprise architects

seeks to explain the fundamental

concepts and methods, using real-

world examples to illustrate major

points and demonstrate how the

processes function in practice. The

authors (software architects and

consultants) offer advice on

creating adaptive strategies for

successful implementation,

explaining the rationale behind

each option, technique, and

principle. Annotation ©2004 Book


Ch. 1 Systems Architecture

Ch. 2 Software Architecture

Ch. 3 Service-Oriented Architecture

Ch. 4 Software Product Lines

Ch. 5 Methodology Overview

Ch. 6 Enterprise Unified Process

Ch. 7 Agile Architecture

Ch. 8 Agile Modeling

Ch. 9 Presentation Tier Architecture

Ch. 10 Usability and User Experience

Ch. 11 Data Architecture

Ch. 12 Thought Leadership





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Practical Guide To Information Systems Strategic PlanningA. Cassidy

Business

Information

Data

Application

Technology

People

Project Management

• The author outlines a process for

designing and implementing a

strategic plan for organizational

information systems (IS). After

introducing the purposes of the IS

strategic plan, she discusses a

framework for the governance

process needed as a foundation for

the strategic planning process. She

then describes the pour phases of

the planning process, providing

separate chapters on visioning,

analysis, direction, and

recommendation. She concludes

with advice on how to make

planning an ongoing process.

Distributed in the US by CRC.


Inc., Portland, OR

1Purpose of information systems strategic

planning

2 IS governance

3 The planning process

4 The visioning phase

5 The analysis phase

6 The director phase

7 The recommendation phase

8 Next steps





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Practical Steps For Aligning IT With Business StrategiesB. H. Boar

Business

Information

Data

Application

Technology

People

Project Management

• Information Technology

• Cutting-edge techniques for equipping your IT

organization to meet the challenges of today's

business world

• Today's leaner, meaner, total quality business

organizations look to information technology to

provide them with a sustainable competitive

advantage. That's why the IT managers who are

in greatest demand are those who are well

versed in modern strategic planning techniques

and capable of developing a dynamic IT

organization ever alert to their companies'

current and future business needs. Written by an

author at the cutting edge of today's IT business

strategy revolution, this book offers you a clear,

easy-to-implement action plan for reengineering

your business's IT organization with an eye to

building, sustaining, and expanding a

competitive advantage. You will find:

• Charts and templates that an IT staff can

customize and use today

• Techniques for overcoming most architecture

problems, including a diagramming technique

for drawing exceptionally clear blueprints

• An in-depth discussion of business IT alignment

• How to design an internal IT business economy

• Tips on how to get the biggest bang for the buck

while optimizing customer service

• Proven techniques that radically improve

application development through object-oriented

technologies, data servers, and prototyping

1 Introduction

2 The State of I/T Circa 1995

3 I/T Architecture

4 I/T Planning and Forecasting

5 The Economy

6 Application Development

7 Management Philosophy and Style

8 Finale

Appendix A: Mulciber Drawing Glossary

Appendix B: Mulciber Drawing Templates

Appendix C: Mulciber Lite

Appendix D: Drawing Network OA&M

Appendix E: Maneuverability Analysis

Index





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Product StrategyM.E. McGrath

Business

Information

Data

Application

Technology

People

Project Management

• How Today's High-Tech Leaders—Microsoft,

Intel, Motorola, and Others—Continue their

Dominance in an Increasingly Competitive

Marketplace.

• Companies looking to make a mark in today's

crowded high-tech battlefield need two primary

elements: a distinctive product and a powerful

product strategy. Without both, they simply

won't survive. Product Strategy for High

Technology Companies, 2nd Edition, is today's

only book on product strategy written

specifically for high-tech companies. Updated

and revised to encompass everything from

changing product strategies to Web-based

technologies, this forward-thinking book

provides page after page of market-tested

strategies and techniques that include:

• An in-depth examination of the market-proven

Core Strategic Vision (CSV) and Market

Platform Plan (MPP) Frameworks

• Case studies examining 14 unique differentiation

strategies—what worked, what didn't, and why

• More than 250 examples of product strategy in

action, from the success of Microsoft to the

equally stunning—at the time—failure of

Osborne

• The opportunities in today's wide-open

technology marketplace are unparalleled in

history. Benchmark yourself against the high-

tech leaders—and discover techniques to carve

out your own area of expertise and success—

with Product Strategy for High Technology

Companies.

Pt. 1 Framework for Product Strategy

1 Strategy Requires Vision

2 Aligning Vision and Strategy

3Building the Foundation: Product Platform

Strategy

4 Defining the Offerings: Product Line Strategy

5Addressing Market Realities: The MPP

Framework

6Successful Expansion Paths: The Leveraged

Expansion Framework

Pt. 2 Competitive Strategy

7Achieving Sustained Differentiation Using

Vectors of Differentiation

8 Product Pricing Strategy

9Taking Advantage of First-to-Market and

Fast-Follower Strategies

10 Thinking Globally about Product Strategy

11Understanding the Opportunities and Risks of

Cannibalization

Pt. 3 Growth Strategies

12 Highways to Rapid Growth

13 Growth through Acquisitions

14 Growth through New Ventures

15 Growth through Innovation

Pt. 4 The Process of Product Strategy

16 Strategic Balance and Portfolio Management

17 Process Elements





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Production / Operations ManagementStevenson

Business

Information

Data

Application

Technology

People

Project Management

• Previous editions of

Production/Operations

Management have made it the

leading text in the introductory

operations management market.

The Fifth Edition will continue

this tradition. The Fifth Edition

continues to rely on the strengths

of preceding editions, that is,

Stevenson's careful explanations

and balanced descriptive and

quantitative applications. The text

continues to use smaller, more

procedural examples as well as

""solved problems"" to support

students. Production/Operations

Management is used in the

introductory operations

management course required of all

business majors in four-year

colleges and universities.

1 Production and Operations Management

2 Productivity, Competitiveness, and Strategy

Supplement to Chapter 2: Decision Making

3 Quality Management

4 Forecasting

5 Product and Service Design

6 Process Selection and Capacity Planning

Supplement to Chapter 6: Linear Programming

7 Facilities Layout

8 Design of Work Systems

Supplement to Chapter 8: Learning Curves

9 Location Planning

Supplement to Chapter 9: The Transportation

Model

10 Quality Control and Continuous Improvement

Supplement to Chapter 10: Inspection and

Acceptance Sampling

11 Aggregate Planning

12 Inventory Management

Supplement to Chapter 12: The Single-Period

Model

13 Material Requirements Planning

14 Just-In-Time Systems

Supplement to Chapter 14: Materials

Management and Purchasing

15 Scheduling

Supplement to Chapter 15: Maintenance

16 Project Management

17 Waiting Lines



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Project Management With The IBM Rational Unified ProcessR.D. Gibbs

Business

Information

Data

Application

Technology

People

Project Management

• Simplify and streamline the management of

any large-scale or outsourced project

• Overcome the challenges of using the RUP

in software project management

• Optimize software procurement and supplier

relationships, from Request for Proposals

(RFPs) and contracts to delivery

• Staff high-performance project teams and

project management offices

• Establish productive, consistent

development environments

• Run effective project kickoffs

• Systematically identify and mitigate project

risks

• Manage the technical and business

challenges of changing requirements

• Organize iterations and testing in

incremental development processes

• Transition new systems into service: from

managing expectations to migrating data

• Plan system maintenance and implement

effective change control

• Learn all you can from project post-

mortems-and put those lessons into practice

Ch. 1 Introduction to outsourcing

Ch. 2 Overview of the rational unified process

Ch. 3Getting started : request for proposals

(RFPs), proposals, and contracts

Ch. 4

Best practices for staffing the

outsourcing organization's project

management office (PMO)

Ch. 5Best practices for staffing the

contractor's software project team

Ch. 6Establishing the software development

environment

Ch. 7 Inception : kicking off the project

Ch. 8 Identifying and managing risks

Ch. 9Navigating the requirements

management process

Ch. 10Construction iterations : staying on

target

Ch. 11 Testing

Ch. 12 Transitioning a system into service

Ch. 13System operations and maintenance

issues

Ch. 14 Using consultants effectively

Ch. 15 The project postmortem

App. A Common mistakes utilizing RUP

App. BImplementing a two-stage procurement

process





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

The Project ManagerNewton

Business

Information

Data

Application

Technology

People

Project Management

• Learn how to be the safe pair of

hands in your organisation,

consistently delivering exceptional

projects on time and to budget.

The steep rise in demand for good

project managers in recent years

has been mirrored by the

publication of book after book

setting out the formal processes

and mechanics of project

management.

• To go from good to great in

project management, you need to

shift your focus back to the real

basics of management.

• In this illuminating book, Richard

Newton, a successful project

manager with twenty years'

experience, will show you several

ways you can elevate your game.

1 Some basics

2 Listening and talking

3 What actually is your project?

4 Some key traits

5 Getting your project started

6 Personal styles

7 Managing your project

8 The team

9 The limits of knowledge

10 The mechanics of project management

11 Knowing when to say 'no'

12 Closing thoughts



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

RaceGoldratt; Fox

Business

Information

Data

Application

Technology

People

Project Management

• The implications that stem from

the shop floor to our standard of

living. The Race allows you to

derive a superior system, Drum-

Buffer-Rope, for generating

logistical improvement. It also

shows you how to focus these

improvements so they are optimal

and not just local. The epilogue

and appendix quizzes will give the

thoughtful reader insight in how to

initiate and extend a process of

ongoing improvement into other

areas-like marketing and financial

control.



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Radio Network Planning & Optimisation for UMTSWacker, Laiho, Novosad

Business

Information

Data

Application

Technology

People

Project Management

• Radio Network Planning and

Optimisation for UMTS, Second Edition,

is a comprehensive and fully updated

introduction to WCDMA radio access

technology used in UMTS, featuring

new content on key developments.

Written by leading experts at Nokia, the

first edition quickly established itself as

a best-selling and highly respected book

on how to dimension, plan and optimise

UMTS networks. This valuable text

examines current and future radio

network management issues and their

impact on network performance as well

as the relevant capacity and coverage

enhancement methods.

In addition to coverage of WCDMA

radio access technology used in UMTS,

and the planning and optimisation of

such a system, the service control and

management concept in WCDMA and

GPRS networks are also introduced.

This is an excellent source of

information for those considering future

cellular networks where Quality of

Service (QoS) is of paramount

importance.

1 Introduction

2 Introduction to WCDMA for UMTS

3 WCDMA radio network planning

4 Radio resource utilisation

5 WCDMA-GSM co-planning issues

6Coverage and capacity enhancement

methods

7 Radio network optimisation process

8 UMTS quality of service

9Advanced analysis methods and radio

access network autotuning

10 Other 3G radio access technologies





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

RefactoringM. Fowler

Business

Information

Data

Application

Technology

People

Project Management

• With proper training a skilled system

designer can take a bad design and rework it

into well-designed, robust code. In this

book, Martin Fowler shows you where

opportunities for refactoring typically can be

found, and how to go about reworking a bad

design into a good one. Each refactoring

step is simple - seemingly too simple to be

worth doing. Refactoring may involve

moving a field from one class to another, or

pulling some code out of a method to turn it

into its own method, or even pushing some

code up or down ahierarchy. While these

individual steps may seem elementary, the

cumulative effect of such small changes can

radically improve the design. Refactoring is

a proven way to prevent software decay.

• In addition to discussing the various

techniques of refactoring, the author

provides a detailed catalog of more than

seventy proven refactorings with helpful

pointers that teach you when to apply them;

step-by-step instructions for applying each

refactoring; and an example illustrating how

the refactoring works. The illustrative

examples are written in Java, but the ideas

are applicable to any object-oriented

programming language.

Ch. 1 Refactoring, a First Example

Ch. 2 Principles in Refactoring

Ch. 3 Bad Smells in Code

Ch. 4 Building Tests

Ch. 5 Toward a Catalog of Refactorings

Ch. 6 Composing Methods

Ch. 7 Moving Features Between Objects

Ch. 8 Organizing Data

Ch. 9 Simplifying Conditional Expressions

Ch. 10 Making Method Calls Simpler

Ch. 11 Dealing with Generalization

Ch. 12 Big Refactorings

Ch. 13 Refactoring, Reuse, and Reality

Ch. 14 Refactoring Tools

Ch. 15 Putting It All Together





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Requirements AnalysisDavid C. Hay

• The complete guide to requirements analysis for every

system analyst and project team member.

• Thousands of software projects are doomed from the

start because they're based on a faulty understanding

of the business problem that must be solved. The

solution is effective requirements analysis. In

Requirements Analysis: From Business Views to

Architecture, David C. Hay gives you a

comprehensive overview of the world's best

requirements analysis practices, organized coherently

to help you choose and execute the best approach for

every project. In addition, he guides you through the

process of defining an architecture—from gaining a

full understanding of what business people need to the

creation of a complete enterprise architecture.

• Practical solutions will help you:

• Focus more clearly on the goals of requirements

analysis

• Represent the fundamental structures and systems

environment of any enterprise more accurately

• Identify key information processing gaps and discover

which information technologies can best address them

• Clarify the goals of your new system and reflect them

more accurately in your models

• Understand crucial people-related issues that impact

requirements

• Plan smooth transitions to new systems

• Requirements Analysis: From Business Views to

Architecture provides the complete process of

defining an architecture—so that you can build a

rock-solid foundation for your next software project.

Business

Information

Data

Application

Technology

People

Project Management

Ch. 1 A Framework for Architecture

Ch. 2 Managing Projects

Ch. 3 Column One: Data

Ch. 4 Column Two: Activities

Ch. 5Column Four: People and

Organizations

Ch. 6 Column Three: Locations

Ch. 7 Column Five: Timing

Ch. 8 Column Six: Motivation

App.

AThe Zachman Framework

App.

B

A Comparison of Data Modeling

Techniques

App.

C

The Business Rules Group Motivation

Model

App.

D

The Business Rules Group and David

C. Hay Modified Motivation Model





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Rich Dad Poor DadRobert T Kiyosaki

Business

Information

Data

Application

Technology

People

Project Management

• Capitalism at its best

• The rich don’t work for money

• Mind your own business

• The Rich invent money

• Work to learn – don’t work for

money

• The Fly on the window

• Principle: The know-how principle

– its not always about knowing the

most but employing the people

who know the most

There is a need

Pt. I Lessons

1 Rich Dad, Poor Dad

2Lesson One – The Rich Don’t Work

for Money

3Lesson Two – Why Tech Financial

Literacy?

4Lesson Three – Mind Your Own

Business

5Lesson Four – The History of Taxes

and the Power of Corporations

6Lesson Five – The Rich Invest

Money

7Lesson Six – Work to Learn – Don’t

Work for Money

Pt. II Beginnings

8 Overcoming Obstacles

9 Getting Started

10 Still Want More?

Epilogue College Education for $7,000





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Rich Dad’s Cashflow QuadrantR.T. Kiyosaki

Business

Information

Data

Application

Technology

People

Project Management

• Why do some people work less,

earn more, pay less in taxes, and

feel more financially secure than

others? It is simply a matter of

knowing which quadrant to work

from and when. It's time to get out

of the rat race. Here is a book for

people who are ready to move

beyond job security and to find

their own world of financial

freedom.

• After growing up watching the

financial lives of his "two dads"

(his own father and his best

friend's) unfold, Robert T.

Kiyosaki turned the lessons he

learned into the bestselling Rich

Dad, Poor Dad line of personal

finance guides. No doubt both

dads are proud.

Pt. I The CASHFLOW Quadrant

1 ``Why Don't You Get A Job?''

2 Different Quadrants... Different People

3Why People Choose Security Over

Freedom

4 3 Kinds Of Business Systems

5 The 7 Levels Of Investors

6 You Cannot See Money With Your Eyes

Pt. II Part II Bringing Out The Best In You

7 Becoming Who You Are

8 How Do I Get Rich?

9 Be The Bank... Not The Banker

Pt. IIIPart III How To Be A Successful ``B'' and

``I''

10 Take Baby Steps

11The 7 Steps to Finding Your Financial

Fast Track

12 It's Time To Mind Your Own Business

13 Take Control Of Your Cash Flow

14Know The Difference Between Risk and

Risky

15Decide What Kind Of Investor You Want

To Be

16 Seek Mentors

17 Make Disappointment Your Strength

18 The Power Of Faith





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Rich Dad’s Guide To InvestingR.T. Kiyosaki

Business

Information

Data

Application

Technology

People

Project Management

• Rich Dad's Guide to Investing

follows the New York Times

bestsellers Rich Dad, Poor Dad

and Rich Dad's CASHFLOW

Quadrant. Most of us know that

the best investments never make it

to market. This book discusses

what the rich invest in that the

poor and middle class do not.

Pt. I Are You mentally Prepared to Be an Investor?

What Should I Invest In?

Pouring a Foundation of Wealth

Investor Lesson #1 The Choice

Investor Lesson #2 What Kind of World Do You See?

Investor Lesson #3 Why Investing Is Confusing

Investor Lesson #4 Investing Is a Plan, Not a Product or

Procedure

Investor Lesson #5 Are You Planning to Be Rich or Are You

Planning to Be Poor?

Investor Lesson #6 Getting Rich Is Automatic...If You Have

a Good Plan and Stick to It

Investor Lesson #7 How Can You find the Plan That Is Right

for You?

Investor Lesson #8 Decide Now What You Want to Be

When You Grow Up

Investor Lesson #9 Each Plan Has a Price

Investor Lesson #10 Why Investing Isn't Risky

Investor Lesson #11 On Which Side of the Table Do You

Want To Sit?

Investor Lesson #12 The Basic Rules of Investing

Investor Lesson #13 Reduce Risk Through Financial

Literacy

Investor Lesson #14 Financial Literacy Made Simple

Investor Lesson #15 The Magic of Mistakes

Investor Lesson #16 What Is the Price of Becoming Rich?

Pt. II What Type of Investor Do You Want to Become?

Solving the 90/10 Riddle

Rich Dad's Categories of Investors

The Accredited Investor

The Qualified Investor

The Sophisticated Investor

The Inside Investor





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Sales DogsB. Singer

Business

Information

Data

Application

Technology

People

Project Management

• Part of the Rich Dad Advisors

series, Sales Dogs reveals the

winning characteristics of the five

"breeds" of SalesDogs to help

anyone improve their ability to sell

and communicate effectively.

Sales is the life-blood of any

business. Its lessons are also some

of the best secrets to get what you

want out of life, financially and

emotionally.

1 Are You a SalesDog?

2 Why SalesDogs? (SalesDogs and SalesPeople)

3 Identifying the Breed

4 Big Dogs

5 The Right Pooch for the Right Prey!

6 Strengths of the Breeds

7 Play to Your Strength

8 SuperMutt Conditioning

9 Managing the Kennel--SalesDog Ground Rules

10Dogged Belief--Four Mindsets of Champion

SalesDogs

11Training for the Hunt--Five Critical Skills for

SalesDog Success

12 Managing SalesDog Emotions

13What Keeps Them Coming Back? Untold

Secrets of Handling Objections and Rejections

14 Guard Dogs and Pigs

15The Hunt! The "Dog-Doo-Doo-Simple"

SalesDog Cycle

16Whose Fire Hydrant Is This Anyway? Secrets of

Territory Management

17Stay Out of the Pound--Career Progression for

SalesDogs

18 Dogs Just "Do It"

19 So What Kind of SalesDog Are You Anyway?





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Security In ComputingC.P. Pfleeger

Business

Information

Data

Application

Technology

People

Project Management

• Provides coverage that is extremely up

to date.

• Offers extended coverage of network

security issues.

• Explains cryptology in depth.

• Brings together core computer science

concepts of operating systems,

networks, database management

systems, and program development

techniques, while making accessible the

mathematical and formal topics of

computation complexity, number

theory, cryptography, and protocols.

• Contains pedagogical aids, such as an

overview of key points to be learned in

the chapter, a review of what the chapter

has covered, a list of new terms and

concepts, notes on key bibliographic

references, and exercises to check

understanding.

• Offers a layered presentation and

comprehensive coverage of all aspects

of security, allowing instructors to

decide which topics to cover and how

deeply to cover them.

Ch. 1Is There a Security Problem in

Computing?

Ch. 2 Elementary Cryptography

Ch. 3 Program Security

Ch. 4Protection in General-Purpose

Operating Systems

Ch. 5Designing Trusted Operating

Systems

Ch. 6 Database Security

Ch. 7 Security in Networks

Ch. 8 Administering Security

Ch. 9Legal, Privacy, and Ethical Issues

in Computer Security

Ch. 10 Cryptography Explained



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Semantic WebK. Smith; M.C. Daconta; L.J. Obrst

Business

Information

Data

Application

Technology

People

Project Management

• "The Semantic Web is an

extension of the current Web in

which information is given well-

defined meaning, better enabling

computers and people to work in

cooperation."

—Tim Berners-Lee, Scientific

American, May 2001

• This authoritative guide shows

how the Semantic Web works

technically and how businesses

can utilize it to gain a competitive

advantage

• Explains what taxonomies and

ontologies are as well as their

importance in constructing the

Semantic Web

• Companion Web site includes

further updates as the framework

develops and links to related sites

Ch. 1 What Is the Semantic Web?

Ch. 2The Business Case for the Semantic

Web

Ch. 3Understanding XML and Its Impact

on the Enterprise

Ch. 4 Understanding Web Services

Ch. 5Understanding the Resource

Description Framework

Ch. 6Understanding the Rest of the

Alphabet Soup

Ch. 7 Understanding Taxonomies

Ch. 8 Understanding Ontologies

Ch. 9Crafting Your Company's Roadmap to

the Semantic Web





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Semantics In Business SystemsMcComb

Business

Information

Data

Application

Technology

People

Project Management

• Presents an easy and enjoyable

introduction to semantics in the

context of business IT systems

• Articulates the business value of

semantics, while providing

relevant introductory technical

background

• Describes the semantic

underpinnings of data modeling,

business rules, enterprise

integration, and web services

• Contains a handy quick-reference

guide to technologies and

terminology

Ch. 1Semantics: A Trillion-Dollar Cottage

Industry

Ch. 2 Business Semantics

Ch. 3 The Process Side of Business Systems

Ch. 4Terms: Vocabulary, Taxonomy, and

Ontology

Ch. 5 Data and Object Modeling

Ch. 6 Metadata

Ch. 7 Interpreting Meaning

Ch. 8 Business Rules and Creating Meaning

Ch. 9Semantic Elicitation: Uncovering

Meaning

Ch. 10Understanding and Communicating

Meaning

Ch. 11 Extensible Markup Language (XML)

Ch. 12Semantic-Based Enterprise Application

Integration and Systems Integration

Ch. 13 Web Services

Ch. 14 The Semantic Web

Ch. 15 Getting Started





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Service-Oriented Architecture T. Erl

Business

Information

Data

Application

Technology

People

Project Management

• Drawing from the XML & web

services integration framework

(XWIF) he developed, Erl

describes strategies for integrating

XML and web services technology

into single application

environments, and introduces

service-oriented architectures,

based on encapsulating application

logic within services that interact

via a common communications

protocol, for legacy and enterprise

cross-application integration.

Annotation © 2004 Book News,

Inc., Portland, OR

Ch. 1 Introduction

Ch. 2 Introduction to XML technologies

Ch. 3 Introduction to Web services technologies

Ch. 4Introduction to second-generation (WS-*)

Web services technologies

Ch. 5 Integrating XML into applications

Ch. 6 Integrating Web services into applications

Ch. 7 Integrating XML and databases

Ch. 8 The mechanics of application integration

Ch. 9Service-oriented architectures for legacy

integration

Ch. 10Service-oriented architectures for

enterprise integration

Ch. 11 Service-oriented integration strategies

Ch. 12 Thirty best practices for integrating XML

Ch. 13Thirty best practices for integrating Web

services

Ch. 14Building the service-oriented enterprise

(SOE)





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Business

Information

Data

Application

Technology

People

Project Management

• Service-Oriented Architecture: A

Planning and Implementation

Guide for Business and

Technology shows you how to

plan, implement, and achieve SOA

value through its prescriptive

approach, joining the business and

strategic perspective to the

technical and architectural

perspective.

• Applicable to all industries,

technology platforms, and

operating environments, this

innovative book provides you with

the essential strategies to drive

greater value from your SOA and

realize your business goals.

Chapter 1Introduction to the SOA Business

Model

Chapter 2 General Model for Services

Chapter 3 SOA Business Modeling

Chapter 4Services Identification, Analysis,

and Design

Chapter 5SOA Technology and Services

Integration Model

Chapter 6Fundamentals of SOA Asset

Reuse: Service Reusability Model

Chapter 7SOA Governance, Organization,

and Behavior

Chapter 8 Architecture Organization Model

Chapter 9SOA Business Case and Return on

Investment Model

SOA – A Planning And Implementation Guide for Business…E.A.Marks; M.Bell





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

SOA: Concepts, Technology, And DesignT. Erl

Business

Information

Data

Application

Technology

People

Project Management

• The author of Service-Oriented

Architecture: Field Guide to

Integrating XML and Web

Services (Prentice Hall PTR,

2004) elucidates what has been

termed a hot, but often

misunderstood topic in

information technology.

Introducing SOA as an alternative

to traditional distributed

computing models, the founder of

a firm providing SOA consulting

services introduces principles,

diagrams, case studies, and

instructions toward designing a

SOA platform. A service models

overview is appended. Supporting

Web sites are available.


Inc., Portland, OR

1. Introduction

2. Case Studies

Pt. I SOA and Web Services Fundamentals

3. Introducing SOA

4. The Evolution of SOA

5. Web Services and Primitive SOA

Pt. II SOA and WS –* Extensions

6.Web Services and contemporary SOA (I:

Activity Management and Composition)

7.Web Services and Contemporary SOA (II:

Advanced Messaging, Metadata, and Security)

Pt. III SOA and Service-Orientation

8. Principles of Service-Orientation

9. Service Layers

Pt. IV Building SOA (Planning and Analysis)

10. SOA Delivery Strategies

11. Service-Oriented Analysis (I: Introduction)

12.Service-Oriented Analysis (II: SOA

Composition Guidelines)

13. Service-Oriented Design (I: Introduction)

14.Service-Oriented Design (II: SOA Composition

Guidelines)

15. Service-Oriented Design (III: Service Design)

16.Service-Oriented Design (IV: Business Process

Design)

17. Fundamental WS-* Extensions

18. SOA Platforms





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Service-Oriented ModelingM. Bell

Business

Information

Data

Application

Technology

People

Project Management

• Answers to your most pressing

SOA development questions

• How do we start with service

modeling?

• How do we analyze services for

better reusability?

• Who should be involved?

• How do we create the best

architecture model for our

organization?

• This must-read for all enterprise

leaders gives you all the answers

and tools needed to develop a

sound service-oriented

architecture in your organization.

1. Introduction

Pt. I Service-Oriented Life Cycle

2. Service-Oriented Life Cycle Model

3. Service-Oriented Life Cycle Perspectives

Pt. II Service-Oriented Conceptualization

4. Attribution Analysis

5. Conceptual Service Identification

Pt. III Service-Oriented Discovery and Analysis

6. Service-Oriented Typing and Profiling Model

7.Service-Oriented Discovery and Analysis:

Implementation Mechanisms

8. Service-Oriented Analysis Modeling

Pt. IV Service-Oriented Business Integration

9. Business Architecture Contextual Perspectives

10. Business Architecture Structural Perspectives

11.Service-Oriented Business Integration

Modeling

Pt. V Service-Oriented Design Model

12. Service-Oriented Logical Design Relationship

13. Service-Oriented Logical Design Composition

14. Service-Oriented Transaction Model

Pt. VIService-Oriented Software Architecture

Principles

15.Service-Oriented Conceptual Architecture

Principles

16.Service-Oriented Logical Architecture

Principles





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Six Sigma For DummiesB. Williams; N. DeCarlo; C. Gygi; S.R. Covey

Business

Information

Data

Application

Technology

People

Project Management

• Tailored to the needs of small

businesses, this guide explains the

principles underlying the science

of Six Sigma, and describes the

tools and methods for

implementing Six Sigma in an

organization. Adopting the define,

measure, analyze, improve, and

control (DMAIC) strategy, the

authors walk through each phase

of a Six Sigma project and

overview the different types of

statistical analysis and

management tools available.


Inc., Portland, OR

Part I Six Sigma Basics

1 Defining Six Sigma

2Examing the Principles and Language of

Six Sigma

3 Pinpointing the Essentials of Six Sigma

Part IIUnderstanding and Enacting the

Breakthrough Strategy (DMAIC)

4 Finding the Pain - Defining Projects

5 Measuring the Gaps

6 Measuring Capability

7 Separating the Wheat from the Chaff

8 Quantifying the Critical Few

9 Achieving the Objective

10 Locking in the Gains

Part IIIThe Six Sigma Tool and Technology

Landscape

11 Identifying Six Sigma Practitioner Tools

12 Mastering Six Sigma Manager Tools

Part IV The Part of Tens

13 Ten Best Practices of Six Sigma

14 Ten Pitfalls to Avoid

15 Ten Places to Go for Help





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Six Sigma HandbookT. Pyzdek

Business

Information

Data

Application

Technology

People

Project Management

• How to organize for Six Sigma

• How to use DMAIC to

dramatically improve existing

products and processes

• How to use Design for Six Sigma

(DFSS) and Lean to create new,

world-class products and

processes

• Complete coverage of all major

problem-solving and statistical

tools and techniques, from basic to

advanced tools such as DOE and

logistic regression

• How to use MINITABTM and

Microsoft Excel® to perform

statistical analyses

• How to avoid common traps and

pitfalls during implementation

Pt. ISix Sigma Implementation and

Management

Ch. 1 Building the Six Sigma Infrastructure

Ch. 2 Six Sigma Goals and Metrics

Ch. 3Creating Customer-Driven

Organizations

Ch. 4 Training for Six Sigma

Ch. 5 Six Sigma Teams

Ch. 6Selecting and Tracking Six Sigma

Projects

Pt. II Six Sigma Tools and Techniques

Ch. 7Introduction to DMAIC and Other

Improvement Models

Ch. 8 Problem Solving Tools

Ch. 9 Basic Principles of Measurement

Ch. 10 Measurement Systems Analysis

Ch. 11 Knowledge Discovery

Ch. 12 Statistical Process Control Techniques

Ch. 13 Process Capability Analysis

Ch. 14 Statistical Analysis of Cause and Effect

Ch. 15 Managing Six Sigma Projects

Ch. 16 Risk Assessment

Ch. 17 Design of Experiments (DOE)

Ch. 18 Maintaining Control After the Project

Ch. 19 Design for Six Sigma (DFSS)

Ch. 20 Lean Manufacturing and Six Sigma





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Six Thinking HatsE. De Bono

Business

Information

Data

Application

Technology

People

Project Management

• Using case studies and real-life

examples of his "six thinking

hats", de Bono shows how each of

us can become a better thinker

through deliberate role-playing.

Pt. I The White Hat

Pt. II The Red Hat

Pt. III The Black Hat

Pt. IV The Yellow Hat

Pt. V The Green Hat

Pt. VI The Blue Hat





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

SOA Design Patterns Erl, Booch

Business

Information

Data

Application

Technology

People

Project Management

• An impressive decomposition of the

process and architectural elements that

support service oriented analysis,

design, and delivery. Right-sized and

terminologically consistent.

• Overall, the book represents a patient

separation of concerns in respect of the

process and architectural parts that

underpin any serious SOA undertaking.

Two things stand out. First, the pattern

relationship diagrams provide rich views

into the systemic relationships that

structure a service-oriented architecture:

these patterns are not discrete, isolated

templates to be applied mechanically to

the problem space; rather, they form a

network of forces and constraints that

guide the practitioner to consider the

task at hand in the context of its inter-

dependencies. Second, the pattern

sequence diagrams and accompanying

notes provide a useful framework for

planning and executing the many

activities that comprise an SOA

engagement.





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

SOA – For The Business DeveloperMargolis

Business

Information

Data

Application

Technology

People

Project Management

• Service-Oriented Architecture (SOA) is a way of organizing

software. If your company's development projects adhere to

the principles of SOA, the outcome will be an inventory of

modular units called "services," which allow for a quick

response to change.

• This book tells the SOA story in a simple, straightforward

manner that will help you understand not only the buzzwords

and benefits, but also the technologies that underlie SOA:

XML, WSDL, SOAP, XPath, BPEL, SCA, and SDO. And

through it all, the authors provide business examples and

illustrations, giving a practical meaning to abstract ideas.

• SOA for the Business Developer

• Gives a detailed overview of Extensible Markup Language

(XML), including namespaces and XML schema.

• Describes Web Services Definition Language (WSDL) and

SOAP, the standard SOA technologies.

• Gives a clear tutorial on XML Path Language (XPath), a

language for deriving data from transmitted messages and

other sources. XPath is useful for working with a variety of

other technologies, including several described in this book.

• Gives comprehensive details on BPEL 2.0, a language that

coordinates services and whose preceding version is already

in numerous products. Our coverage is sufficient for most of

your work with BPEL and includes a quick-reference guide.

• Introduces Service Component Architecture (SCA), a

proposed standard for composing and deploying

applications. You're sure to hear more of SCA, which is

sponsored by 18 companies.

• Introduces Service Data Objects (SDO), a proposed standard

for representing data in a single way, even if the data comes

from different types of data sources. SDO is likely to

accompany SCA into the limelight.

1 Introduction

2 Services

3 Highlight Insurance

4 XML

5 Established SOA Standards

6 Introduction to Xpath

7 Introduction to BPEL

8 BPEL Activity Highlights

9 Introduction to SCA

10 Introduction to SDO

App. A Guide to a Subset of WS-*

App. B Setup for Xpath Practice

App. C Reference Guide for BPEL 2.0





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

SOA Principles Of Service DesignT. Erl

Business

Information

Data

Application

Technology

People

Project Management

• This book’s in-depth coverage includes

• Over 240 full-color illustrations.

• A concise introduction to SOA and service-oriented

computing concepts and benefits.

• A thorough exploration of the service-orientation

design paradigm as represented by eight specific

design principles.

• A comparison of service-oriented and object-oriented

concepts and principles and a clear definition of what

qualifies as “service-oriented” logic.

• Detailed coverage of four different forms of service-

related design granularity.

• An exhaustive examination of service contracts, with

an emphasis on standardization, abstraction, and the

utilization of WS-Policy, XML Schema, and WSDL

definitions.

• A comprehensive study of positive and negative

service-related coupling types with an emphasis on

the requirements to attaining a suitable level of loose

coupling.

• An inside look into how commercial design

approaches are incorporated to achieve truly agnostic

and reusable service logic.

• Techniques for maximizing service reliability,

scalability, and performance by instilling high levels

of autonomy and emphasizing stateless design.

• Approaches for positioning services as highly

discoverable and interpretable enterprise resources.

• Unprecedented coverage of how to design services for

participation in complex compositions.

• The definition of concrete links between each design

principle and the strategic goals and benefits of SOA

and service-oriented computing.

• Numerous cross-references to key design patterns

documented separately in SOA: Design Patterns.

Pt. I Fundamentals

1 Service-Oriented Computing and SOA

2 Service-Orientation

3 Understanding Design Principles

Pt. II Design Principles

4 Service Contracts (Standardization and Design)

5Service Coupling (Intra-Service and Consumer

Dependencies)

6Service Abstraction (Information Hiding and

Meta Abstraction Types)

7Service Autonomy (Processing Boundaries and

Control)

8Service Statelessness (State Management

Deferral and Stateless Design)

9Service Discoverability (Interpretability and

Communication)

10Service Compasability (Composition Member

Design and Complex Compositions)

Pt. III Supplemental

12Service-Orientation and Object-Orientation: A

Comparison of Principles and Concepts

13 Supporting Practices

14Mapping Service-Orientation Principles to

Strategic Goals

App. A Case Study Conclusion

App. B Process Descriptions

App. C Principles and Patterns Cross-Reference





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Software Product ManagementD. Condon

Business

Information

Data

Application

Technology

People

Project Management

• Software Product Management decodes the

software product management process with an

emphasis on coordinating the needs of

stakeholders ranging from engineering, sales,

and product support to technical writing and

marketing.

• Based on real-world experience in managing

the development of enterprise software, this

book details how a team can work together

smoothly to achieve their goal of releasing a

superior software product on time.

• Instead of being a step-by-step cookbook that

attempts to meet everyone's needs, the book

guides managers to develop the framework

appropriate for their organizations and

company goals, understand the tradeoffs, and

make the right decisions.

• The book also addresses the challenges of

product management in a period of increased

commoditization of software technology

products. By providing a historical context for

the evolution of today's software marketplace,

it presents ideas for prospering in a still

rapidly changing environment.

• Dispensing practical, usable information for

experts and novices alike, Software Product

Management is quickly becoming the go-to

reference in the library of every product

manager, programmer, CTO, and entrepreneur

and anyone interested personally or

professionally in software.

1 What is product management anyhow?

2. What’s different about software?

3. Software product types

4. ROI: A different perception of software

5. Stakeholders in direct sales software

6. Stakeholders in packaged software

7. What makes a good product manager?

8. Deliverables of a product manager

9. Gathering requirements

10. Process oriented versus market reactive

11. Technical solutions for methodologies

12. Augmenting with new features

13. Software Localization

14. Business development and partnership

15. Practical pointers and management myths

16. Technology trends – and a bit of history

17.Implications for success and failure in

software product management

18. About Don Candon



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Speed Reading BookT. Buzan

Business

Information

Data

Application

Technology

People

Project Management

• Have you ever wanted to increase

dramatically your reading speed,

improve your comprehension and

enhance your study and learning

skills?

• Tony’s innovative approach to this

subject makes speed reading easy

to understand, enabling you to

apply it immediately to all aspects

of your life. Its fun as well! An

ideal tool for students, teachers,

executives indeed, anyone eager to

improve the speed, comprehension

and quality of their reading.

• Have you ever wanted to increase

dramatically your reading speed

• Tony Buzan, Reading Book, Self

Improvement

1 Exploring your speeds

2 Your amazing eyes

3Super concentration and

comprehension

4Developing your advanced speed

reading skills

5Becoming a master reader: Advanced

use of your eye/brain system



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Stakeholder Strategy, The Svendsen

Business

Information

Data

Application

Technology

People

Project Management

• "The Stakeholder Strategy"

presents a new approach to

management that is focused on

collaboration. The author

illustrates relationship-building

strategies with easy-to-grasp

concepts from everyday life and

lays out the steps a company can

take to create a collaboration-

friendly organization.

Preface

Acknowledgments

Ch. 1Why Build Collaborative Stakeholder

Relationships?

Ch. 2Stakeholder Collaboration and the

Bottom Line

Ch. 3A Model for Corporate-Stakeholder

Relations

Ch. 4A Guide to FOSTERing Stakeholder

Relationships

Ch. 5Corporate Mission, Values, and Ethics -

A Foundation for Relationship Building

Ch. 6Aligning Corporate Systems and

Structures

Ch. 7 Developing a Stakeholder Strategy

Ch. 8Harnessing the Power of Long-Term

Relationships

Ch. 9Social Accounting - An Essential

Management Tool

Ch. 10

Stakeholder Audit: A Tool for Assessing

and Improving Stakeholder

Relationships

Ch. 11The Future of Corporate-Stakeholder

Relations

Notes

About the Author

Index



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Strategic MROMacInnes; Pearce

Business

Information

Data

Application

Technology

People

Project Management

• Supply chain consultants

MacInnes and Pearce introduce

their methodology for dealing with

maintenance, repair, and operating

of assets, calling it Demand

Supply Compression. They

explain the use of their

methodology using fictional

examples of a chemical company,

a water utility, a car manufacturer,

a telecommunications company,

and a military base operation.


Inc., Portland, OR

Ch. 1 MRO: The Strategic Imperative

Ch. 2 Channel Dynamics

Ch. 3 Islands of Pain

Ch. 4Demand Supply Compression:

Guiding Principles

Ch. 5 Define the Value Stream

Ch. 6Connect the Asset to the Value

Stream

Ch. 7 Connect Demand to the Asset

Ch. 8 Connect Supply to Demand: Labor

Ch. 9Connect Supply to Demand:

Materials

Ch. 10Information Technology

Connectivity

Ch. 11 Program Management

Ch. 12 Solution After Next



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Strategy MapsR.S. Kaplan; D.P. Norton

Business

Information

Data

Application

Technology

People

Project Management

• Building on their earlier collaborative

work in The Balanced Scorecard and

the Strategy-Focused Organization,

(Kaplan (leadership development,

Harvard Business School) and Norton

(president, Balanced Scorecard

Collaborative) add the concept of

"strategy maps" to their system of

strategic management for business

executives. Based on the idea that the

results of strategy can't be measured

without the strategy first being

described and that strategy is easier to

describe if it can be visualized, strategy

maps are visualization tools for

executives that are based on the

principles that strategy: balances

contradictory forces, is based on

differentiating between value

propositions required to please targeted

customer segments, and recognizes that

value is created through internal

business processes. Annotation ©2004


Pt. I Overview

1 Introduction

2 Strategy Maps

Pt. II Value-Creating Processes

3 Operations Management Processes

4 Customer Management Processes

5 Innovation Processes

6 Regulatory and Social Processes

Pt. III Intangible Assets

7Aligning Intangible Assets to

Enterprise Strategy

8 Human Capital Readiness

9 Information Capital Readiness

10 Organization Capital Readiness

Pt. IV Building Strategies and Strategy Maps

11Customizing Your Strategy Map to

Your Strategy

12 Planning the Campaign

Pt. V The Case Files

13 Private-Sector Organizations

14 Public-Sector Organizations

15 Nonprofit Organizations





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Strategy-Focused OrganizationR.S. Kaplan; D.P. Norton

Business

Information

Data

Application

Technology

People

Project Management

• Introduces a new approach to

managing a business that makes

strategy a continuous process

owned by everyone, not just top

management. Draws from more

than 20 in-depth case studies of

major companies, showing how to

create a new management system

that puts strategy at the center of

key operations. DLC: Strategic

planning.

1. Creating the Strategy-Focused Organization

2.How Mobil Became a Strategy-Focused

Organization

Pt. ITranslating the Strategy to Operational

Terms

3. Building Strategy Maps

4.Building Strategy Maps in Private Sector

Companies

5.

Strategy Scorecards in Nonprofit,

Government, and Health Care

Organizations

Pt. IIAligning the Organization to Create

Synergies

6. Creating Business Unit Synergy

7. Creating Synergy through Shared Services

Pt. III Making Strategy Everyone’s Everday Job

8. Creating Strategic Awareness

9. Defining Personal and Team Objectives

10. The Balanced Paycheck

Pt. IV Making Strategy a Continuous Process

11. Planning and Budgeting

Pt. VMobilizing Change through Executive

Leadership

13. Leadership and Mobilization

14. Avoiding the Pitfalls



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Structured Analysis And System SpecificationDemarco

Business

Information

Data

Application

Technology

People

Project Management

• This classic book of tools and

methods for the analyst brings

order and precisions to the

specification process as it provides

guidance and development of a

structured specification. Covers

functional decomposition; data

dictionary; process specification;

system modeling; structured

analysis for a future system.

Suitable for practicing systems

analysts.

Pt. I Basic Concepts

Pt. II Functional Decomposition

Pt. III Data Dictionary

Pt. IV Process Specification

Pt. V System Modeling

Pt. VI Structured Analysis for a Future System



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Super CrunchersAyres

Business

Information

Data

Application

Technology

People

Project Management

• An international sensation—and still the talk

of the relevant blogosphere—this Wall

Street Journal and New York Times business

bestseller examines the “power” in numbers.

Today more than ever, number crunching

affects your life in ways you might not even

imagine. Intuition and experience are no

longer enough to make the grade. In order to

succeed—even survive—in our data-based

world, you need to become statistically

literate.

Cutting-edge organizations are already

crunching increasingly larger databases to

find the unseen connections among

seemingly unconnected things to predict

human behavior with staggeringly accurate

results. From Internet sites like Google that

use filters to keep track of your tastes and

your purchasing history, to insurance

companies and government agencies that

every day make decisions affecting your

life, the brave new world of the super

crunchers is happening right now. No one

who wants to stay ahead of the curve should

make another keystroke without reading Ian

Ayres’s engrossing and enlightening book.

1Introduction: The Rise of the Super

Crunchers

2 Who’s Doing Your Thinking for You?

3Creating Your Own Data with the Flip

of a Coin

4 Government by Chance

5How should Physicians Treat Evidence-

Based Medicine?

6 Experts Versus Equations

7 Why now?

8 Are we Having Fun Yet?

9 The Future of Intuition (and Expertise)

10Afterword: Continuing Notes of the

Revolution

11 Acknowledgements





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Supply Chain ExcellenceBolstorff; Rosenbaum

Business

Information

Data

Application

Technology

People

Project Management

• The Supply Chain Operations

Reference (SCOR), a cross-

industry supply chain standard,

was developed by a non-profit

organization comprised of 700

companies. This book helps

purchasing, operations, and

finance managers navigate through

each step of the SCOR Project

Roadmap. The book includes

numerous sample deliverables,

summaries of tasks, and key

required executive behaviors.

Rosenbaum is editorial director of

Supply Chain Technology News.


Inc., Portland, OR

Ch. 1 About the Supply Chain Operations Reference Model

Ch. 2Building Organizational Support for Supply Chain

Improvement

Ch. 3 Week One: Planning and Organizing

Ch. 4 Week Two: Project Kickoff and SCOR Metrics

Ch. 5

Week Three: Benchmarks, Competitive

Requirements, and Steering Team Review Number

One

Ch. 6 Week Four: SCORcards

Ch. 7Week Five: Initiating AS IS Material Flow and

Steering Team Review Number Two

Ch. 8Week Six: The AS IS Material Flow Performance

Summary

Ch. 9Week Seven: The Material Flow Disconnect Analysis

and Steering Team Review Number Three

Ch. 10Week Eight: The Disconnect and Opportunity

Analysis

Ch. 11

Week Nine: Opportunity Summaries, Initiating TO

BE Material Flow, and Steering Team Review

Number Four

Ch. 12 Week Ten: TO BE Material Flow

Ch. 13

Week Eleven: Quick-Hit Plans, Steering Team

Review Number Five, and Initiating the Work and

Information Flow Analysis

Ch. 14 Week Twelve: The Staple Yourself Analysis

Ch. 15Week Thirteen: The AS IS Swim Diagram and

Steering Team Review Number Six

Ch. 16 Week Fourteen: The AS IS Productivity Summary

Ch. 17

Week Fifteen: The TO BE Work and Information

Flow Blueprint and Steering Team Review Number

Seven

Ch. 18Week Sixteen: The TO BE Summary and Project

Portfolio

Ch. 19Week Seventeen: Implementation Planning and

Steering Team Review Number Eight





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Sustaining The Military EnterpriseMathaisel

Business

Information

Data

Application

Technology

People

Project Management

• Providing both engineering and

management views to sustainment,

"Sustaining the Military

Enterprise" focuses on the tools

that management, product

development, and operational

support teams must consider in the

design, development, operation,

and improvement of products that

are cost-effective in all phases of

the life cycle. This book describes

a Lean Enterprise Architecture

strategy to transform the military

maintenance, repair, and overhaul

industrial enterprise. Integrating

new systems engineering

principles with proven commercial

management practices, the text

demonstrates how to minimize

non-value-added activities

throughout the entire military

sustainment enterprise.

1 The Current Military Sustainment System

2A Lean Method for the Military

Sustainment Enterprise

3A Lean Enterprise Architecture for

Military Sustainability

4Continuous Process Improvement

Initiatives for Military Sustainability

5 Best Sustainment Practices

6Lean Enterprise Transformation Activities:

A Guide



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Swarm IntelligenceKennedy; Eberhart

Business

Information

Data

Application

Technology

People

Project Management

• Places particle swarms within the

larger context of intelligent

adaptive behavior and

evolutionary computation.

• Describes recent results of

experiments with the particle

swarm optimization (PSO)

algorithm

• Includes a basic overview of

statistics to ensure readers can

properly analyze the results of

their own experiments using the

algorithm.

• Support software which can be

downloaded from the publishers

website, includes a Java PSO

applet, C and Visual Basic source

code.

Pt. 1 Foundations

Ch. 1Models and Concepts of Life and

Intelligence

Ch. 2Symbols, Connections, and

Optimization by Trial and Error

Ch. 3On Our Nonexistence as Entities:

The Social Organism

Ch. 4Evolutionary Computation Theory

and Paradigms

Ch. 5Humans - Actual, Imagined, and

Implied

Ch. 6 Thinking Is Social

Pt. 2The Particle Swarm and

Collective Intelligence

Ch. 7 The Particle Swarm

Ch. 8 Variations and Comparisons

Ch. 9 Applications

Ch. 10 Implications and Speculations

Ch. 11 And in Conclusion ...



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Systems Analysis And Design MethodsWhitten, Bentley, Dittman

Business

Information

Data

Application

Technology

People

Project Management

• This edition continues to react to changes

and expected changes in the information

technology domain including Year 2000

(Y2K) compatibility, client/server

computing, the Internet, intranets, and

extranets. Finally, there are exciting systems

analysis and design challenges with

Enterprise Resource Planning (ERP)

applications (such as SAP),systems

integration, and business process redesign.

• Today's students want to "practice" the

application of concepts, not just study them.

As with the previous editions of this book,

the authors wrote it to: 1) Balance the

coverage of concepts, tools, techniques, and

their applications 2) Provide the most

examples of system analysis and design

deliverables available in any book 3)

Balance the coverage of classical methods

(such as structured analysis and information

engineering) and emerging methods (e. g,

object-oriented analysis and rapid

application development).

• Additionally, the textbook can serve the

reader as a post-course, professional refer-

ence for best current practices.

Pt. I The Context of Systems Analysis and Design

1 Players in the Systems Game

2 Information System Building Blocks

3 Information Systems Development

4 Project Management

Pt. II System Analysis Methods

5 System Analysis

6 Requirements Analysis

7 Data Modeling

8 Process Modeling

9 The System Proposal

Pt. III System Design and Construction Methods

10 Systems Design

11 Application Architecture

12 Database Design

13 Input Design

14 Output Design

15 Interface Design

16 Systems Implementation

Pt. IV Beyond System Analysis and Design

17 Systems Support

Pt. V Advanced Analysis and Design Methods

A: Object-Oriented Analysis

B: Object-Oriented Design





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Systems Thinking Approach…Haines

Business

Information

Data

Application

Technology

People

Project Management

• Author, consultant, and

businessman Haines provides

step-by-step instruction to

strategic management, planning,

and change. His approach puts

equal emphasis on planning,

strategies, and management

processes in achieving customer

satisfaction. This book includes

his advice on strategizing,

implementation, follow-up,

measuring success, leadership

development, and including

stakeholders in the planning

process. Annotation c. Book


1 Reinventing Strategic Planning: An Overview

2Revolutionary Change: Its Implications for

Organizations

3 Yes...There Are 'Right Answers"

4 The Organization...A Living, Breathing System

5 Reinventing Strategic Planning for the 21st Century

6 Developing a Strategic Plan: Step-by-Step

7 Plan-to-Plan (Step One)

8Environmental and Other Scanning (Part of Step

One)

9 Ideal Future Vision (Step Two)

10 Key Success Measures/Goals (Step Three)

11 Current State Assessment (Step Four)

12 Strategy Development (Step Five)

13 Business Unit Planning (Step Six)

14 Annual Plans and Budgets (Step Seven)

15Mastering Strategic Change: "Where the Rubber

Meets the Road"

16 Plan-to-Implement (Step Eight)

17Successfully Implementing Your Strategic Plan

(Step Nine)

18 Annual Strategic Review and Update (Step Ten)

19 Getting Started: Different Options and Customized

20 Applications

21 Strategic Management Applications

22 Getting Started in Strategic Management

Bibliography

Index



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Systems Thinking: Managing Chaos & Complexity …J. Gharajedaghi

Business

Information

Data

Application

Technology

People

Project Management

• The imperative of

interdependency, the necessity of

reducing endless complexities, and

the need to produce manageable

simplicities require a different

mode of thinking, a holistic frame

of reference that would allow us to

focus on the relevant issues and

avoid the endless search for more

details while drowning in

proliferating information. While

organizations as a whole are

becoming more and more

interdependent the parts display

choice and behave independently.

This is the dilemma this book tries

to resolve. It is a unique, cutting

edge work, with a practical

orientation and yet a profound

theoretical depth, which goes far

beyond what is currently available.

1 How the game is evolving

2 Systems principles

3 Systems dimensions

4The sociocultural model:

information-bonded systems

5 Systems methodology

6 Defining the problem

7 Designing business architecture

8 The Oneida Nation

9 Butterworth Health Systems

10 The Marriott Corporation

11 Commonwealth Energy Systems

12 Carrier Corporation





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Teach Yourself Java 2 In 21 DaysCadenhead & Lemay

Business

Information

Data

Application

Technology

People

Project Management

• Microsoft's .NET is revolutionizing

Windows-based software development.

Since its initial release in 2002, .NET has

changed significantly, becoming the

foundation for a new generation of

Windows applications. The .NET

Framework and Visual Studio, the two core

aspects of this initiative, provide a

Multilanguage environment in which

developers can create Web services,

graphical user interfaces, and other kinds of

applications. Taken as a whole, the .NET

technologies have changed the way nearly

every Windows application is built.

• Now fully updated for version 2.0 of the

.NET Framework and Visual Basic 2005,

Understanding .NET, Second Edition, is a

concise guide to the landscape of Windows

development. Margin notes, detailed

diagrams, and lucid writing make this book

easy to read and navigate, while analysis

sections explore controversial issues and

address common concerns. David

Chappell's independent perspective and

straightforward descriptions clarify both

how the .NET technologies work and how

they can be used.

Week 1: The Java Language

Day 1 Getting Started with Java

Day 2 The ABCs of Programming

Day 3 Working with Objects

Day 4 Lists, Logic, and Loops

Day 5 Creating Classes and Methods

Day 6Packages, Interfaces and Other Class

Features

Day 7 Threads and Exceptions

Week 2: The Java Class Library

Day 8 Data Structures

Day 9 Working with Swing

Day 10 Building a Swing Interface

Day 11Arranging Components on a User

Interface

Day 12 Responding to User Input

Day 13 Colour, Fonts and Graphics

Day 14 Writing Java Applets

Week 3: Java Programming

Day 15 Working with Input and Output

Day 16 Serializing and Examining Objects

Day 17 Communicating Across the Internet

Day 18 JavaSound

Day 19 Creating and Using JavaBeans

Day 20Reading and Writing Data using JDBC

and XML

Day 21Writing Java Servlets and Java Server

Pages



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Teach Yourself LinuxWitherspoon

Business

Information

Data

Application

Technology

People

Project Management

• In just 24 lessons of one hour or

less, you will be up and running

with Linux. Using a

straightforward, step-by-step

approach, each lesson builds upon

the previous one, allowing you to

learn the essentials of Linux from

the ground up. Learn how to:

Install Linux quickly and easily;

Make Linux work for you;

Optimize and personalize your

system; Identify the differences

between Linux distribution and

choose one that is right for you;

Connect to the Internet and

configure your system to distribute

mail and news messages; Write

and modify your own

configuration files; Troubleshoot

problems and maintain your

system; Put Linux applications to

work.

Pt. I Take the Linux Plunge

1 Gearing Up for the Installation

2 Installing Linux-Mandrake

3 Security Is Job 1

4 Understanding the Linux Operating System

Pt. II Learn the Ropes

5 Getting Acquainted with the Shell

6 Looking at the Command Line

7 Moving Around the File system

8 Text Editing with vi

Pt. III System Administration

9 Hooking Up Hardware Devices

10 Backing Up and Restoring the File system

11 Printing Files

12 Sharing Files with Other Users on the System

13 Working with Processes

14 System Maintenance

15 Installing Software

16 Updating the Linux Kernel

17 Automating System Administration Tasks

Pt. IV Get a GUI

18 Installing the X Window System

19 Installing a Window Manager

Pt. V Network Administration

20 Talking to Users over a Network

21 Connecting to the Internet

22 Merging onto the Information Superhighway

Pt. VI Entertainment

23 Playing Games

24 The Home Entertainment System



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Teach Yourself XML In 21 DaysShepherd

Business

Information

Data

Application

Technology

People

Project Management

• Sams Teach Yourself XML in 21

Days, Second Edition is a

completely rewritten edition but

remains a tutorial-based

introduction to XML. The book

begins explaining the basics,

proceeds into structuring and

processing with namespaces,

XLink, SAX, DOM, and XSLT,

and then to presentation and data

exchange with displaying in the

browser and transferring data. The

author provides an appendix with

some of the current 'tools of the

trade' to bring the reader up to

speed on tools available and how

to use them.

Pt. I The Basic of Markup

1 An Overview of Markup Languages

2 XML Syntax Explored in Detail

3 Valid XML Instances

4 The Document Type Definition (DTD)

5 The XML Reduced (XDR) Schema

6 The XML Schema Definition (XSD) Language

7 XML Entities

Pt. II Processing XML

8 XML Namespaces

9 XML Path Language (XPath)

10 The XML Link Language (XLink)

11 XML Pointer Language (XPointer)

12 The XML Document Object Model (DOM)

13 The Simple API for XML (SAX)

14Adding Style to Content with Cascading

Stylesheets (CSS)

Pt. III Putting XML to Work

15

Extensible Stylesheet Language (XSL) and

Extensible Stylesheet Language Formatting

Objects (XSL-FO)

16Extensible Stylesheet Language Transformations

(XSLT)

17 Binding XML Data to HTML Elements

18 XBase and XInclude

19XML Integration with Corporate Business

Models

20 XML e-Commerce

21 Building an XML Web Application





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Ten Day MBA, The Silbiger

Business

Information

Data

Application

Technology

People

Project Management

• This fully updated edition of the

+200,000-copy bestseller teaches

all the expertise you need --

including a full chapter devoted to

Ethics -- to succeed in today's

competitive business world. Read

one easy-to-understand chapter a

day and master the skills taught in

America's Top Ten business

schools at a fraction of the time

and cost.





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Testing Object-Oriented SystemsR. Binder

Business

Information

Data

Application

Technology

People

Project Management

• More than ever, mission-critical and business-critical

applications depend on object-oriented (OO) software.

Testing techniques tailored to the unique challenges

of OO technology are necessary to achieve high

reliability and quality. Testing Object-Oriented

Systems: Models, Patterns, and Tools is an

authoritative guide to designing and automating test

suites for OO applications.

• This comprehensive book explains why testing must

be model-based and provides in-depth coverage of

techniques to develop testable models from state

machines, combinational logic, and the Unified

Modeling Language (UML). It introduces the test

design pattern and presents 37 patterns that explain

how to design responsibility-based test suites, how to

tailor integration and regression testing for OO code,

how to test reusable components and frameworks, and

how to develop highly effective test suites from use

cases.

• Effective testing must be automated and must

leverage object technology. The author describes how

to design and code specification-based assertions to

offset testability losses due to inheritance and

polymorphism. Fifteen micro-patterns present oracle

strategies--practical solutions for one of the hardest

problems in test design. Seventeen design patterns

explain how to automate your test suites with a

coherent OO test harness framework.

• Real-world experience, world-class best practices, and

the latest research in object-oriented testing are

included. Practical examples illustrate test design and

test automation for Ada 95, C++, Eiffel, Java,

Objective-C, and Smalltalk. The UML is used

throughout, but the test design patterns apply to

systems developed with any OO language or

methodology.

Pt. I Preliminaries

1 A Small Challenge

2 How to Use This Book

3 Testing: A Brief Introduction

4With the Necessary Changes: Testing

and Object-oriented Software

Pt. II Models

5 Test Models

6 Combinational Models

7 State Machines

8 A Tester’s Guide to the UML

Pt. III Patterns

9 Results-oriented Test Strategy

10 Classes

11 Reusable Components

12 Subsystems

13 Integration

14 Application Systems

15 Regression Testing

Pt. IV Tools

16 Test Automation

17 Assertions

18 Oracles

19 Test Harness Design



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Theory Of ConstraintsE.M. Goldratt

Business

Information

Data

Application

Technology

People

Project Management

• Theory of Constraints walks you

through the crucial stages of a

continuous program: the five steps

of focusing; the process of change;

how to prove effect-cause-effect;

and how to invent simple solutions

to complex problems. Equally

important, the author reveals the

devastating impact that an

organization’s psychology can

have on the process of

improvements. Theory of

Constraints is a crucial document

for understanding what it takes to

achieve manufacturing

breakthroughs.

Pt. IWhat is this thing called Theory of

Constraints?

1 The Five Steps of Focusing

2 The Process of Change

3 How to Prove Effect-Cause-Effect

4 How to Invent Simple Solutions

Pt. II How should it be implemented

1 How to become a Jonah

2The Devastating Impact of the

Organization’s Psychology

3Reaching the Initial Consensus and

the Initial step

4 How to Reach the Top

5 What about Existing new Projects



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

The Tipping PointMalcolm Gladwell

Business

Information

Data

Application

Technology

People

Project Management

• Contagiousness

• Little changes having big effects

• Change happens not gradually but at one

dramatic moment – the tipping point

• Rules

– The Law of the few – The Nature

of the messenger

• Connectors – degrees of

separation. Paul Revere

and William Dawes

• Mavens – Information

specialists

• Salesmen - Persuasion

– The Stickiness factor – the

message

– The Power of context – last straw

• Principle: Use Contextual and divergent

skill sets in your teams

1 The Three Rules of Epidemics

2 The Law of the Few: Connectors,

Mavens, and Salesmen

3 The Stickiness Factor: Sesame Street,

Blue's Clues, and the Educational Virus

4 The Power of Context (Part One): Bernie

Goetz and the Rise and Fall of New York

City Crime

5 The Power of Context (Part Two): The

Magic Number One Hundred and Fifty

6 Case Study: Rumors, Sneakers, and the

Power of Translation

7 Case Study: Suicide, Smoking, and the

Search for the Unsticky Cigarette

8 Conclusion: Focus, Test, and Believe





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

TOGAF 100 Success SecretsRaynard

Business

Information

Data

Application

Technology

People

Project Management

• There has never been a TOGAF

Guide like this.

• It answers the top 100 questions

that we are asked and those we

come across in forums, our

consultancy and education

programs.

• How to deal with those questions,

with tips that have never before

been offered in print.

• TOGAF's best practice and

standards details. Instead, it

introduces everything you want to

know to be successful with

TOGAF.

AVOID





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Towards the Semantic WebD. Fensel; J. Davies; F. van Harmelen(Editors)

Business

Information

Data

Application

Technology

People

Project Management

• The Semantic Web is a very important initiative

affecting the future of the WWW that is currently

generating huge interest. The book covers several

highly significant contributions to the semantic web

research effort, including a new language for defining

ontologies, several novel software tools and a

coherent methodology for the application of the tools

for business advantage. It also provides 3 case studies

which give examples of the real benefits to be derived

from the adoption of semantic-web based ontologies

in "real world" situations. As such, the book is an

excellent mixture of theory, tools and applications in

an important area of WWW research.

• Provides guidelines for introducing knowledge

management concepts and tools into enterprises, to

help knowledge providers present their knowledge

efficiently and effectively.

• Introduces an intelligent search tool that supports

users in accessing information and a tool environment

for maintenance, conversion and acquisition of

information sources.

• Discusses three large case studies which will help to

develop the technology according to the actual needs

of large and or virtual organizations and will provide

a test bed for evaluating tools and methods.

• The book is aimed at people with at least a good

understanding of existing WWW technology and

some level of technical understanding of the

underpinning technologies (XML/RDF). It will be of

interest to graduate students, academic and industrial

researchers in the field, and the many industrial

personnel who are tracking WWW technology

developments in order to understand the business

implications. It could also be used to support

undergraduate courses in the area but is not itself an

introductory text.

1 Introduction

2OIL and DAML+OIL: Ontology Languages for the

Semantic Web

3A Methodology for Ontology-based Knowledge

Management

4Ontology Management: Storing, Aligning and

Maintaining Ontologies

5Sesame: A Generic Architecture for Storing and

Querying RDF and RDF Schema

6Generating Ontologies for the Semantic Web:

OntoBuilder

7 OntoEdit: Collaborative Engineering of Ontologies

8QuizRDF: Search Technology for the Semantic

Web

9 Spectacle

10OntoShare: Evolving Ontologies in a Knowledge

Sharing System

11 Ontology Middleware and Reasoning

12Ontology-based Knowledge Management at Work:

The Swiss Life Case Studies

13Field Experimenting with Semantic Web Tools in a

Virtual Organization

14A Future Perspective: Exploiting Peer-to-Peer and

the Semantic Web for Knowledge Management

15Conclusions: Ontology-driven Knowledge

Management - Towards the Semantic Web?



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Ultimate Competitive Advantage, The Mitchell, Coles

Business

Information

Data

Application

Technology

People

Project Management

• Business consultants reveal the

single factor that can most help a

company drive competitors into

the desert and rule the market for

eternity: the best process in the

industry for continuing business

model innovation. Then they

explain how to develop such a

process. Annotation ©2003 Book


The Growing Threat to Your Company from New

Business Models

Pt. I Business Model Innovation Priorities

1 What’s the Big Idea?

2Business Model Innovation Is the Fastest and Safest

Route to Sustained Market Leadership

Pt. II The Building Blocks of Better Business Models

3Value: Locate Ideas to Create More Sales from

Improved Value at the Current Price

4 Value: Select the Ideas to Pursue

5Price: Locate Ideas to Create More Sales from

Adjusting Prices

6 Price: Select the Ideas to Pursue

7Costs: Locate Ideas for Greater Reductions in More

Places

8 Costs: Select the Ideas to Pursue

9Benefits: Locate Business Model Concepts to Grow

the Pie by Investing

10

Benefits: Select the Psychological and Tangible

Benefits to Share, Do So Fairly with All

Stakeholders, and Reap the Bounty of Mutual

Commitment, Collaboration, and Effectiveness

Pt. IIICreate an Effective Business-Model-Innovating

Organization

11Start Business Model Innovation First, and Stay

Focused on It

12 Grow and Harvest More Low-Hanging Fruit

Pt. IV Full Speed Head of the Competition!

13 Cover the Biggest Lily Pond You Can

14 Cast Bread Upon the Waters



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Ultimate CRM HandbookJ. G. Freeland

Business

Information

Data

Application

Technology

People

Project Management

• Customer experience is essential to creating

brand value

• Customer insight should inform and drive

customer treatment

• CRM programs should be executed in a

pragmatic way that mitigates financial and

delivery risk

• The Ultimate CRM Handbook includes

chapters from more than three dozen

Accenture professionals. The authors'

combined experience, insight, and

understanding reveal what it takes to succeed

with CRM; how to use new capabilities and

approaches to drive profitable growth and

increase brand value; how to use your

knowledge of customer needs and preferences

to create more profitable interactions; and how

to structure new CRM investments to manage

risk and ensure return on investment.

• Innovative, value-focused CRM is one of the

most difficult yet essential goals to achieve in

today's marketplace. The Ultimate CRM

Handbook is a valuable tool for driving the

CRM agenda at your organization, one that

will guide you to attain an ever-rising standard

of excellence in building long-lasting, one-to-

one relationships that will endure and grow

through all stages of the purchasing cycle—

and in every competitive environment.

Ch. 1 The New CRM Imperative

Ch. 2 Introduction: Strategy First, Then CRM

Ch. 3 Customer Strategy: Whom Do You Want to Reach?

Ch. 4Brand Strategy: Why Brand Is at the Forefront of Next-Generation

CRM

Ch. 5 Channel Strategy: Avoiding Channel Conflicts

Ch. 6 CRM Strategy: Capabilities for Creating the Customer Experience

Ch. 7Introduction: Gaining Customer Insights in a World of Change and

Uncertainty

Ch. 8The Critical Element: Using Data to Become a Customer-Centric

Organization

Ch. 9The Foundation of Insight: Three Approaches to Customer-Centric

Understanding

Ch. 10 Silence Is Golden: The Emerging Opportunities of Silent Commerce

Ch. 11 Beyond the Data: Making the Most of Customer Knowledge

Ch. 12 More Than Data Warehousing: An Integrated View of the Customer

Ch. 13 Making Customer Interaction More Profitable

Ch. 14 Let's Talk: Applying the Art of Conversation to Customer Contact

Ch. 15 Collaboration: Effective Personalization's Missing Ingredient

Ch. 16Untethered Relationships: How Wireless Is Changing Customer

Contact

Ch. 17 Aligned Goals: Transforming Customer Interactions

Ch. 18Partner Relationship Management: The Next Generation of the

Extended Enterprise

Ch. 19 Mission-Critical Workforces: Developing a Source of Value

Ch. 20The Message Must Go Through: Messaging Technologies and

Customer Care

Ch. 21Customer-Centric Service Management: Maximizing Life-Cycle

Revenue for OEMs

Ch. 22 Introduction: Bringing Rigor and Discipline to Creative Pursuits

Ch. 23 Market Madness: The State of Marketing Campaign Management

Ch. 24 The Next Frontier: Just-in-Time Marketing

Ch. 25 The New Integrated Marketing

Ch. 26 Marketing by the Numbers: How to Optimize Marketing ROI

Ch. 27 The Case for Marketing Resource Management

Ch. 28Communications: Recovering from the Fall, Repositioning for the

Future

Ch. 29 Government: Giving the People What They Want

Ch. 30 Manufacturing: Gradual Shift from Product to Customer

Ch. 31 Resources: CRM Is a Competitive Necessity

Ch. 32 Retail: Customer Demands Intensify the Pressure for CRM





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

UMTS Network Planning And DevelopmentBraithwaite , Scott

Business

Information

Data

Application

Technology

People

Project Management

• UMTS is the wireless network

technology behind the rollout of Third

Generation (3G) mobile telecoms

networks which will bring video, music

and internet services to the cellphone

and a range of electronic products. Chris

Braithwaite and Mike Scott use their

extensive experience of training

engineers across Europe, and their

backgrounds in working with Nokia,

Ericsson and Orange to deliver a

uniquely practical guide written from

the perspective of the engineer and

network planner. This guide is a

valuable addition to the literature on

UMTS which to date has been

dominated by theoretical and reference

works. The authors consider each of the

key topics of UMTS/WCDMA and 3G

rollout in terms of Coverage, Capacity

and Quality of Service- the key

considerations for all engineers and

managers working in 3G telecoms.

Pt. IIntroduction to the Network Planning

Model (Coverage, Capacity & OoS)

1 Introduction to 3G UMTS

2 W-CDMA Network Planning

Pt. II Capacity & Network Planning

3 Detailed Network Planning

4 Network Dimensioning

Pt. III Coverage & Network Planning

5 2G Co-Planning

6 Quality of Service

Pt. IV Quality & Network Planning

7 Uplink and Downlink Budgets

Pt. V Optimisation & Network Planning

8 Microcell Planning

9 Radio Resource Management

10 3G Planning Methods & Tools

11 Nominal planning and site selection

12 Detail Site Design

Pt. VI 3G Development

13 3G Key Drivers

14 Wireless Technologies



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

UMTS Radio Network Planning, Optimization & QoS MgmtLempiainen, Manninen

Business

Information

Data

Application

Technology

People

Project Management

• The complexity of the UMTS system, new

WCDMA technology, and new technical

features set new requirements for the radio

network planning area. The WCDMA-based

UMTS networks need also more advanced

and careful radio planning, optimization,

and QOS management tasks in order to

guarantee seamless mobility and

connectivity for the end-user when various

voice and data services are used. Hence,

new detailed and practical radio planning,

optimization, and QOS Management

guidelines must be defined through the

UMTS planning process. UMTS Radio

Network Planning, Optimization and QOS

Management describes practical planning

process and gives solutions for detailed

planning actions by following the planning

process. The role of radio planning tool

environment is emphasized by specifying

the requirements of the digital map

production, design tool, field measurement

tool, and QOS measurement tool and by

giving several examples of the results of

these topics. By following the content of the

book, a reader is able to build up an efficient

UMTS planning and optimization tool

environment and to carry out a practical

UMTS planning and optimization project

from configuration planning to field and

QOS measurements.

Pt. I UMTS Configuration Planning

1 Introduction to UMTS Network

2 UMTS Configuration Planning

3 Digital Maps

4 Radio Network Planning Tools

Pt. II UMTS Topology Planning

5 UMTS Topology Planning

Pt. III UMTS Network Functionality

6 WCDMA Radio Interface

7UMTS Radio Interface Field

Measurements

8 Quality-Of-Service Measurements



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Understanding .NETChappell

Business

Information

Data

Application

Technology

People

Project Management

• Microsoft's .NET is revolutionizing

Windows-based software development.

Since its initial release in 2002, .NET has

changed significantly, becoming the

foundation for a new generation of

Windows applications. The .NET

Framework and Visual Studio, the two core

aspects of this initiative, provide a

Multilanguage environment in which

developers can create Web services,

graphical user interfaces, and other kinds of

applications. Taken as a whole, the .NET

technologies have changed the way nearly

every Windows application is built.

• Now fully updated for version 2.0 of the

.NET Framework and Visual Basic 2005,

Understanding .NET, Second Edition, is a

concise guide to the landscape of Windows

development. Margin notes, detailed

diagrams, and lucid writing make this book

easy to read and navigate, while analysis

sections explore controversial issues and

address common concerns. David

Chappell's independent perspective and

straightforward descriptions clarify both

how the .NET technologies work and how

they can be used.

1 Introducing .NET

2 The Common Language Runtime

3 .NET Languages

4Surveying the .NET Framework Class

Library

5 Building Web Applications: ASP.NET

6 Accessing Data: ADO.NET

7 Building Distributed Applications





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Universal Meta Data ModelsMarco; Jennings

Business

Information

Data

Application

Technology

People

Project Management

• You’ll find a complete set of meta data

models that you can adapt to meet the

needs of your company while saving

countless hours of development time.

Marco and Jennings offer an

introduction to each model’s definition,

guidance on implementation, an

example of reports that can be

generated, and much more. With all of

this information, you’ll be able to model

a meta data repository for:

• Enterprise systems

• XML, messaging, and business

transactions

• IT portfolio management

• Business rules, business meta data, and

data stewardship

• Complete universal meta model

• The CD-ROM contains the data models

and meta data mart files described in the

book as well as an evaluation version of

AllFusion ERwin Data Modeler.

Pt. 1Presenting the Managed Meta Data

Environment

Ch. 1Overview of the Managed Meta Data

Environment

Ch. 2The Managed Meta Data Environment

architecture

Ch. 3Managed Meta Data Environment

applications

Pt. 2Universal Meta models for the Meta

Data Repository Environment

Ch. 4Universal Meta model for Enterprise

systems

Ch. 5Universal Meta model for XML,

messaging, and business transactions

Ch. 6Universal Meta model for IT portfolio

management

Ch. 7

Universal Meta model for business

rules, business Meta data, and data

stewardship

Ch. 8 The complete universal Meta model





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Visible Ops HandbookBehr; Kim; Spafford

Business

Information

Data

Application

Technology

People

Project Management

• Visible Ops is the result of more than

three years of studying high-performing

IT operations and security organizations

by the ITPI. Visible Ops illustrates how

interested organizations might replicate

the processes of these high-performing

organizations in just four steps. Each of

these steps has the following

characteristics:

• . Definitive Projects - each step is a

project, with a clearly defined objective

and exit criteria.

• Ordered - each step is specifically

designed to build upon the previous

step.

• Catalytic - each step returns more

resources to the organization than it

consumed, thus fueling the next step.

• Sustaining - each step creates enough

value to the organization that the

processes developed remain in place,

even if the initial driving forces behind

its implementation disappear.

• Auditable - each step provides auditable

evidence that preventive and detective

controls are working and are effective.

Step 1 Stabilize the Patient

Step 2Catch & Release and Find Fragile

Artifacts

Step 3 Establish Repeatable Build Library

Step 4 Enable Continuous Improvement



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Web Service and Service-Oriented ArchitecturesD. Barry

Business

Information

Data

Application

Technology

People

Project Management

• Web services are leading to the use of more

packaged software either as an internal

service or an external service available over

the Internet. These services, which will be

connected together to create the information

technology systems of the future, will

require less custom software in our

organizations and more creativity in the

connections between the services. This book

begins with a high-level example of how an

average person in an organization might

interact with a service-oriented architecture.

As the book progresses, more technical

detail is added in a "peeling of the onion"

approach. The leadership opportunities

within these developing service-oriented

architectures are also explained. At the end

of the book there is a compendium or

"pocket library" for software technology

related to service-oriented architectures.

• Only web services book to cover both data

management and software engineering

perspectives, excellent resource for ALL

members of IT team.

• Jargon free, highly illustrated, with

introduction that anyone can read that then

leads into increasing technical detail

• Provides a set of leadership principles and

suggested application for using this

technology.

Pt. 1 Service-Oriented Architecture Overview

Ch. 1 A Business Trip in the Not-Too-Distant Future

Ch. 2 Information Technology Used in This Trip

Ch. 3Service-Oriented Architectures and Web-

Services

Ch. 4Forces Affecting the Adoption of Web Services

and Other Integration Techniques

Ch. 5 Growing Impact of Web Services

Ch. 6Service-Oriented Architectures and Beliefs about

Enterprise Architectures

Ch. 7Starting to Adopt a Service-Oriented

Architecture

Pt. IIManaging Change Need for a Service-Oriented

Architecture

Ch. 8 Change Will Happen

Ch. 9Tips for Managing Change Issues during

Development

Pt. III Creating Service-Oriented Architectures

Ch. 10Architectures at Each Stage of Adoption for

Web Services

Ch. 11 Architectural Options

Ch. 12 Middle-Tier Architecture

Ch. 13Revisiting the Business Trip in the Not-Too-

Distant Future

Pt. IVCompendium of Software Technology for

Service-Oriented Architectures

Ch. 14 Additional Specification Details

Ch. 15 Quick Reference Guide

Index





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

What Matters MostHollander; Fenichell

Business

Information

Data

Application

Technology

People

Project Management

• For more than sixteen years, Jeffrey

Hollender has presided over Seventh

Generation, a world leader in manufacturing

environmentally friendly, nontoxic

household products. What Matters Most

illuminates the successful practices of

Seventh Generation-and many other

pioneering companies around the world-to

demonstrate the pragmatic aspects of a

corporate strategy that hardwires social and

environmental concerns into the company's

culture, operating systems, and business

relationships. It shows business leaders how

to assess their own company's performance,

adopt a socially responsible approach to

doing business, and embark on a path of

long-term growth. "Jeffrey Hollender...has

shown that doing the right thing does pay

off both in terms of building a brand that

generates great customer loyalty and a

business that has consistently generated

superior growth." -Ben Cohen, Founder,

Ben & Jerry's "What Matters Most stands

out for its moderate and thoughtful analysis

of a controversial issue.... Hollender is a

voice of reason in today's important debate

on corporate responsibility." -Soundview

Speed Reviews

Ch. 1 The Making of a Movement

Ch. 2 The Value of Values

Ch. 3 Risk and Reputation

Ch. 4 Sustainability

Ch. 5 Accountability

Ch. 6 Transparency

Ch. 7 Responsibility

Ch. 8Ownership and Social

Responsibility





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Whole New Mind, APink

Business

Information

Data

Application

Technology

People

Project Management

• A new Age is dawning – the

conceptual age (creators and

empathizers)

• Pink outlines six essential senses:

• Want to equip all people to be

more right brain thinkers

1Design – Moving beyond function to

engage the senses

2

Story – Narrative added to products and

services – not just argument. Best of the

six senses.

3Symphony – Adding invention and big

picture thinking (not just detail focus)

4Empathy – Going beyond logic and

engaging emotion and intuition

5Play – Bringing humour and light-

heartedness to business and products

6

Meaning – Immaterial feelings and

values of products. “Give me a lever

long enough and single handed I can

move the world”

http://upload.wikimedia.org/wikipedia/en/7/78/A-whole-new-mind-book.JPG

http://upload.wikimedia.org/wikipedia/en/7/78/A-whole-new-mind-book.JPG



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Why CRM Doesn’t WorkF. Newell

Business

Information

Data

Application

Technology

People

Project Management

• A bestselling author and

international marketing consultant

explains how great companies

have shifted from the outdated,

sales-oriented Customer

Relationship Management (CRM)

to the bold solution of Customer

Management of Relationships

(CMR) to satisfy and sell to

today's customer.

Pt. I What's Not Working

1Why Doesn't CRM Work?: Does the customer really want to be

managed?

2It's Not a Question of the Chicken or the Egg: It's not technology that

drives relationships

3 "One Girl in a Convertible ...": It takes more than a database

4Why Do We Have Two Ears and Only One Mouth?: The importance of

dialog

Pt. II What Needs to Change

5It's No Longer Good Enough to Ask Forgiveness Rather Than

Permission: One person's relevance is another person's intrusion

6 Permission in Action: The Internet as a permission-only zone

7Type, Point, Click, and Send Now: Cheaper and faster than a letter, less

intrusive than a phone call, less hassle than a fax

8Who's Minding the Store?: CMR is not about how you look at customers

- it's about how customers look at you

9Personalization Technology - Boon or Bust?: Empowering the customer

requires more than just personalization

10But What About the Loyalty Card?: Does CMR mean the end of

traditional loyalty marketing?

11No Card? No Problem!: Customers tell us a lot without volunteering

personal information

12All Cows Look Alike: Brand building - it begins and ends with the

customer

Pt. III How to Change

13 Before You Build a Better Mousetrap: Is CMR for everyone?

14Customer Service - Who Cares?: CMR doesn't mean "best customer

service" for everyone

15 Which Customers and Why: You can't make everyone happy

16Crossing the Chasm - What Will You Need to Change?: Eight steps to

CMR success

17 There's No Free Lunch: But CMR should not be an added expense

18 Don't Boil the Ocean: Be wary of the big-bang approach

Pt. IV A Look Ahead

19There's No There, There: Can customer relationships survive Internet

ubiquity?

20Electronic Empowerment: How will electronics revolutionize customer

communication?

21What Do Customers Want from Mobile Messaging?: Do customers really

want to order groceries while driving home from work?

22 Will Wall Street Care?: Relationships as a corporate asset





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Writing Secure CodeM. Howard; D. LeBlanc

Business

Information

Data

Application

Technology

People

Project Management

• No more malicious attacks! Learn

the best practices for writing

secure code, with samples in

Microsoft Visual Basic®.NET,

Visual C++®, Perl, and Visual

C#®.

Pt. I Contemporary Security

1 The Need for Secure Systems

2 The Proactive Security Development Process

3 Security Principles to Live By

4 Threat Modeling

Pt. II Secure Coding Techniques

5 Public Enemy #1: The Buffer Overrun

6 Determining Appropriate Access Control

7 Running with Least Privilege

8 Cryptographic Foibles

9 Protecting Secret Data

10 All Input Is Evil!

11 Canonical Representation Issues

12 Database Input Issues

13 Web-Specific Input Issues

14 Internationalization Issues

Pt. III Even More Secure Coding Techniques

15 Socket Security

16 Securing RPC, ActiveX Controls, and DCOM

17 Protecting Against Denial of Service Attacks

18 Writing Secure .NET Code

Pt. IV Special Topics

19 Security Testing

20 Performing a Security Code Review

21 Secure Software Installation

22 Building Privacy into Your Application

23 General Good Practices

24Writing Security Documentation and Error

Messages





Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

XML Topic MapsPark, Hunting

Business

Information

Data

Application

Technology

People

Project Management

• The explosive growth of the World

Wide Web is fueling the need for a new

generation of technologies for managing

information flow, data, and knowledge.

This developer's overview and how-to

book provides a complete introduction

and application guide to the world of

topic maps, a powerful new means of

navigating the World Wide Web's vast

sea of information.

• With contributed chapters written by

today's leading topic map experts, XML

Topic Maps is designed to be a "living

document" for managing information

across the Web's interconnected

resources. The book begins with a broad

introduction and a tutorial on topic maps

and XTM technology. The focus then

shifts to strategies for creating and

deploying the technology. Throughout,

the latest theoretical perspectives are

offered, alongside discussions of the

challenges developers will face as the

Web continues to evolve. Looking

forward, the book's concluding chapters

provide a road map to the future of topic

map technology and the Semantic Web

in general.

Ch. 1 Let There Be Light

Ch. 2 Introduction to the Topic Maps Paradigm

Ch. 3A Perspective on the Quest for Global

Knowledge Interchange

Ch. 4 The Rise and Rise of Topic Maps

Ch. 5

Topic Maps from Representation to Identity:

Conversation, Names, and Published Subject

Indicators

Ch. 6How to Start Topic Mapping Right Away with

the XTM Specification

Ch. 7Knowledge Representation, Ontological

Engineering, and Topic Maps

Ch. 8 Topic Maps in the Life Sciences

Ch. 9Creating and Maintaining Enterprise Web Sites

with Topic Maps and XSLT

Ch. 10 Open Source Topic Map Software

Seman Text

XTM Programming with TM4J

Nexist Topic Map Testbed

GooseWorks Toolkit

Ch. 11 Topic Map Visualization

Ch. 12 Topic Maps and RDF

Ch. 13 Topic Maps and Semantic Networks

Ch. 14Topic Map Fundamentals for Knowledge

Representation

Ch. 15 Topic Maps in Knowledge Organization

Ch. 16 Prediction: A Profound Paradigm Shift

Ch. 17 Topic Maps, the Semantic Web, and Education




To-Be Processed into

the Library PackThese items are in the library but a

summary still needs to be written

Slide 234 of 95



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Optimizing Back Office Operations

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

The Guide to Business Planning

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

The Guide to Business Modelling

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Business Model You

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

The Essential Advantage

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

The Lords of Strategy

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

The Design of Business

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Story Juice

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

The Innovators Dilemma

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Riding Shotgun

The COO Role

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Teach Yourself TRIZICS

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Introduction to Business Architecture

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Business Architecture: The Art and Practice of Business

Transformation

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

The Art of Enterprise Architecture for Business Architects

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Business Model Generation: A Handbook for Visionaries, Game

Changers, and Challengers

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Harvard Business Review on Rebuilding Your Business Model

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Seizing the White Space: Business Model Innovation for Growth

and Renewal

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

The Business Model Innovation Factory: How to Stay Relevant

When The World is Changing

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Designing for Growth: A Design Thinking Toolkit for Managers

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Gamestorming: A Playbook for Innovators, Rulebreakers, and

Changemakers

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Design Thinking: Integrating Innovation, Customer Experience,

and Brand Value

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Change by Design: How Design Thinking Transforms

Organizations and Inspires Innovation

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

The Business of Design

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Whoops

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

How the West Was Lost

Business

Information

Data

Application

Technology

People

Project Management

Other



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

The Pin Striped Prison

Business

Information

Data

Application

Technology

People

Project Management

Other



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Balanced Scorecard for Dummies

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Strategic Planning for Dummies

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Gamestorming: A Playbook for Innovators, Rulebreakers, and

Changemakers

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Change the Culture, Change the Game: The Breakthrough Strategy

for Energizing Your Organization and Creating Accountability for

Results

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

The Oz Principle: Getting Results Through Individual and

Organizational Accountability

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

The Challenger Sale: Taking Control of the Customer Conversation

Business

Information

Data

Application

Technology

People

Project Management



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Zero margin Cost Society

Slide 267 of 95



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

The Lean Startup

Slide 268 of 95



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

IBM Cognos 1TM for Enterprise Planning

Slide 269 of 95



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

Intersection – Enterprise Design

Slide 270 of 95



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

The Age of Context

Slide 271 of 95



Domain


Analytical

Thinking

Design

Thinking

Intuitive

Thinking

OPEN: How we will work, live and learn in the future

Slide 272 of 95


68 Items still outstanding

to add

Slide 273 of 95


So How do You Become A Good EA?

You Need Utility and Mixing Skills

274

Utility

Assemble

Build Advantages

Mix

Prolong Advantages

Optimise

Reduce Disadvantages



















Thilmany - TribalMind€¦ · • Stephen R. Covey's incredibly successful book is a pathway to...

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Transcript of Thilmany - TribalMind€¦ · • Stephen R. Covey's incredibly successful book is a pathway to...