The Uphill Battle Against Fraud
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Transcript of The Uphill Battle Against Fraud
How AnalyticsChanged inFive Years
How AnalyticsChanged inFive Years
Industry thought leaders andvendors strive to explain that new thing called "big data."
IDC projects big data technology will generate
Even Bigger Big Data
The greatest development in analyticsin the past five years?
Then and Now
Four Keys to Help Your AnalyticsTeam Succeed
The Technologies Advance
IoT transforms whole industries and makesbig data even bigger
Information is just as important,if not more important than informationtechnology
for a
2011
2015
$48.6B
by 201923.1%
CAGRSource: IDC
Source: SAS and Kellogg School of Management, Understanding the Mobile Consumer, Realizing the Opportunities with Analytics
Source: Gartner
The size of the global big data hardware, software, and services market in 2011
new things are being connected using IoT concepts every day.
The same big data market in 2017$50.1 billion
$7.3 billion
Source: Wikibon
Source: MIT Sloan Management Review, Beyond the Hype: The Hard Work Behind Analytics Success
"Realization that analytics is neededeverywhere and that there are hugegaps that need needs filling every-where: talent, technologies, tools."
— Kirk Borne, Principal Data Scientistat Booz Allen Hamilton.
“Information is the oil of the 21st century. Enterprises are generating an unprecedented amount of informationof enormous variety and complexity.The need to leverage this data for greater business value is leading to a change in data management strategies known as ‘big data.’ ”
"The commoditization of platforms that allow analytics to be used by anyone. Cloud platforms, such as AWS, Azure, and others with pay-as-you-consume, elastic services that have a consumer-friendlyUI, have changed the game in analytics. They provide great opportunities for all to use data to benefit their business and society."
• Establish career advancement goals.
• Make continuous training a priority.
• Develop an incentive program
• Create liaisons between IT and the business.
The greatest development in analytics in the pastfive years?
— November 2011
— ExpertS echo those same thoughts today
From founding All Analytics Editor Beth Schultz's second blog, June 28, 2011
Principle No. 1in Gartner's New CIO Manifesto
Earliest talk of data lakes
Analytics and BI were oftenused interchangeably
Transactional data ruled
Data visualization was "promising" Predictive analytics in action was the exception 2011: Analytics grows as a source of competitive advantage.
Data lakes are real, not everywherebut not rare We strive to know and supportcustomers in an omnichannel world
Unstructured data extends our viewfarpast transactional boundaries Great visualizations let data tell a story Prescriptive analytics is the brass ring
2016: Analytics are used byorganizations to stay competitive..
2016 2011 2011
– Robert Plant, department vice chair, business technology, University of Miami.
Most people were still trying to figure out how to pronounceHadoop and what it was.
2011
Yahoo, where Hadoop first spread its roots, had 600 petabytes of dataspread among 40,000 Hadoop nodes.
• A twin-engine Boeing 737 aircraft produces 333 GB of data per minute per engine. For a flight from Los Angeles to New York, that aircraft will generate roughly 200 TB of data.
• In the oil and gas industry, an IIoT-ready drilling rig produces 7–8 TB of operational data per day.
• In the U.S., connected automobiles already generate over 1 petabyte (PB) of operational data per day. For context, 1 PB equals 1 million GB. That works out to about 62,500 16 GB iPhones.
2015
$5.5million
Five years ago mobile analytics were little more than monthly counts of phone apps. Today, pioneering retailers use web activity, phone apps, and in-store beacons to gain a single, omnichannel view of customer activity, and more than ¾ of consumers actively use mobile devices in interacting with businesses (including showrooming)
Fighting Fraud:A Slow,Uphill Battle
Fighting Fraud:A Slow,Uphill BattleExecutives generally areconfident in their organizations' ability to spot and respond to fraud, but best efforts alonearen't necessarily enough.
When Your BestIsn'tGood Enough
What is your level of confidence in yourorganization’s ability to detect and preventfraud before it results in a serious business
impacton your enterprise or your customers?
Ever-evolvingsophisticated schemes and "lack of awareness"raise the bar for fraud fighters
34%
50%
14%2% High confidence
we have top-notch anti-fraud tools and professionals fighting fraud
Moderate confidencedespite our best efforts, we occasionally miss a fraud scheme
Low confidenceour anti-fraud tools and team justcannot keep pace with evolvingfraud schemes
No confidence our customers are more apt to discover a fraud scheme before we do
The percentage of respondents who say ittakes one day or moreto uncover a fraudincident once it occurs
The percentage not currently deploying advanced data analytics tools
Base: 240 C-level security and technology leaders at financialand government organizations42%
67%
"More than half also say that today'sfraud schemes are too sophisticatedand quick-changing to keep pace,and their own customers, employeesand partners lack the fraudawareness to avoid falling victim topredatory scams."
Wherethe Risks
Lie
What do you believeto be the top threevulnerabilities in your fraud defenses?(select three that apply)
Holding the Fort74% of respondents say the
number of fraud incidents has
Source: 2016 Faces of Fraud Report:The Analytics Approach to Fraud Prevention,developed by SAS and Information SecurityManagement Group (iSMG)
Today's fraud schemes are too sophisticated and evolvetoo quickly for us to keep pace
Our employees lack sufficient awareness to protectthemselves from socially engineered fraud schemes
Our customers and/or partners lack sufficient awareness toprotect themselves from socially engineered fraud schemes
56%
42%33%
30%29%
56%
52%
Lack of staff expertise
The percentage oforganizations usingadvanced analytics
to help predict likely fraud
Lack of tech tools
Lack of financial resources
Lack of management/board support
Through automateddata analysis or
transactionmonitoring software
Third-partynotification
Internalwhistleblower
Third-partyinvestigation
46%
Who's Raisingthe Red Flags?How is a fraud incident involving your organization typically detected? (select all that apply)
66%48% 39%
20%
As Days Go ByWhile almost a third of respondents say they take careof fraud incidents within 8 hours, most organizationstake longer, sometimes much longer.
On average, how long do you estimate it takes your organizationto react, respond and resolve the incident after it occurs?
24%14%
13%13%
1-8 hours
1-2 days
3-5 days
More than 5 days
I don't know
31%
increased or remained
steady
41% 33%
54%The percentage
of responding
organizations
that are not
currently deploying
advanced
data analytics
tools.
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Advanced Anti-Fraud Analytics Would Be Nice If...Most Common Barriers to Use of Those Analytics: